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Verloop vs JivoChat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Verloop vs. JivoChat is based on a specific set of business needs and context. The comparison uses 1255 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Verloop and JivoChat

Verloop belong to a category of solutions that help Conversational Marketing, whereas JivoChat belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Verloop covers Generation Of New Leads with Website, Engagement Management with Website, Helpdesk Management with Phone Calls, Contact List Management, etc.

JivoChat focuses on Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Verloop

Focus area

Verloop is better than JivoChat for

Software Failure Risk

  • medium

logo JivoChat

Focus area

JivoChat is better than Verloop for

Software Failure Risk

  • low

About

Verloop - Sign up now to boost your Customer Experience.

JivoChat: Live Chat Software for Websites

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

33

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


engagement management

engaging and following up


helpdesk management


contact list management


conversion management



campaign management


loyalty management

identify target customers


communication management

tracking & monitoring communications

sending & publishing communications



knowledge management


lead qualification


sales call management

meeting management


training & onboarding



social media management

monitoring social media


sales document management



rating and review management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Build brand awareness

  • Improve ROI

  • See 2 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more
  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting