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Whova vs Yapsody Ticketing: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Whova vs. Yapsody Ticketing is based on a specific set of business needs and context. The comparison uses 5317 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Whova and Yapsody Ticketing

Whova, Yapsody Ticketing, Attendify, CrowdCompass, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Whova covers Engagement Management with Offline, Event Management with Mobile, Collaboration with Offline, Social Media Management with Social Media, etc.

Yapsody Ticketing focuses on Training & Onboarding, Engagement Management with Chat, Helpdesk Management, Customer Feedback Management, etc.

"Whova dramatically transformed my experience at the conference and I will always highly recommend it for anyone who attends a conference. I really appreciate that I did not have a giant stack of papers or binder to sift through for every speaker. It... could also accommodate for a change in speaker line-up (like what happened at our Emerald Conference). It was extremely valuable for networking. " - Matthew Carmichael

"I use Yapsody for all my ticketing needs for Spotlight Studios for the Performing Arts in Fairport NY (a suburb of Rochester NY). Spotlight is all about educational performances for Kindergartner through high school seniors. We produce over 20 shows... a year with different age groups. Our space only seats 110 but having Yapsody as our ticketing service has made our lives so much easier. We used paper tickets before we discovered Yapsody and handled all the ticket purchases, refunds and ticket switches by hand (not forgetting about parents who have lost their tickets, want to leave tickets at the box office for several different family members to pick up). Yapsody has made all aspects of ticket sales super easy. Setting up a new show is simple – I just copy a previous production and change the dates, logo and show description. We have a limited number of seats available so we set up access codes that allow parents to buy a up to certain number of tickets to make sure all families are able to get tickets. I love connecting with Yapsody support. They are always very responsive, helpful, and cheerful. I have communicated with support through email and through the online chat. I recommend Yapsody to everyone. I convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between yapsody support and my help, they got that set up and it works beautifully. I am also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice. Things I really REALLY love about Yapsody: 1) The apps for my iphone! I love being able to see how many tickets have been sold or are left for any particular production. I love LOVE having the ability to scan in tickets at performance time and being able to look them up if customers “forget” or lose their tickets. I also love that if I ever use more than one usher, each one could be running the app on their phone. 2) Online sales. I never have to deal with a ticket sale in person. I publish my yapsody storefront on my website, on social media and in email blasts. 3) Paypal. When a ticket sale happens, I get the money right away. 4) Ticket refunds are super easy. " - John Barthelmes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Whova

Focus area

Whova is better than Yapsody Ticketing for

Software Failure Risk

  • medium

logo Yapsody Ticketing

Focus area

Yapsody Ticketing is better than Whova for

Software Failure Risk

  • medium

About

Award-winning Event App and intelligent Event Management Software maximizing attendee engagement & networking

Sell Tickets Online | Free Event Ticketing - yapsody.com

Age

2012

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

68

39

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up




communication management

sending & publishing communications


social media management

engaging on social media

scheduling post to social media

managing social media account


trade show marketing


helpdesk management


contact list management

creating contact list


social media marketing


sales call management

meeting management


sales document management

proposal & quote management

contract management


customer feedback management

measuring customer satisfaction



content management

content publishing


generation of new leads


community building




lead qualification

lead qualification: behavioural

lead qualification: demographic


training & onboarding


calendar management




knowledge management


products & pricelist management


category management



follower management


business development


promotion management


relationship management



workflow management


revenue cycle management


discount management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Launch new products

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve brand engagement

  • Scale best practices

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve navigation

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • e-mail

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • social media

  • website

  • See 8 more
  • chat

  • offline

  • phone calls

  • e-mail

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • social media

  • website

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting