Comparison Summary
This comparison report of Zoho Social vs. Khoros Care is based on a specific set of business needs and context. The comparison uses 25319 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoho Social and Khoros Care
Zoho Social, Khoros Care, Sprout Social, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoho Social covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.
Khoros Care focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.
"The service I value the most, is the "Stats". I use Zoho Social for my business so the data is critical. " - Alex Sonnichsen
"We found that our customers don’t want an immediate response, they want the right response. Knowing this allows us to take the time to make sure we do everything for the customer. " - Louisa Martin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
The easiest way to manage your brands on social media
Digital customer care with AI-powered workflows and operational analytics
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
106
55
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Build brand awareness
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Improve ROI
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Scale best practices
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Grow market share
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Improve navigation
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Launch new products
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Improve stakeholder relations
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Improve brand engagement
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Improve internal communications
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Improve ROI
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Enter new markets internationally or locally
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Scale best practices
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Improve visibility
- See 7 more
Top Channels
Channels Used
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
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games
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user generated content
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blogs
- See 17 more
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social media
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mobile
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phone calls
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chat
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e-mail
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mobile app
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Facebook
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website
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Twitter
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mass media
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text SMS
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Whatsapp
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video
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omnichannel
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Instagram
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offline
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on premises
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games
-
user generated content
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blogs
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
