Zoho Social and Mention, An In-Depth Comparison 2024

Comparison Summary

Zoho Social: Zoho Social is a tool for businesses and agencies to manage and grow their social media presence. Signup is free and requires no credit card.

Mention: Monitoring and social media management is streamlined with this all-in-one tool. It allows brands to listen, publish, and respond to their audience effectively.

Zoho Social and Mention: Customer Satisfaction Data

Most deployed common Use Cases for Zoho Social and Mention

What benefits does Zoho Social and Mention offer for Social Media Management?

Zoho Social and Mention both help manage social media posts and gather analytics. Zoho Social excels at collaboration within a marketing team and allows for easy integration with other business tools. Mention focuses on social media monitoring and listening, providing a robust dashboard for tracking brand mentions and identifying influencers. Mention also offers social media posting features, aiming to be an all-in-one solution. Both tools have limitations, such as Zoho Social's sometimes-limited information for new social media accounts and Mention's lack of detailed regional analytics.

"...The application is an excellent tool with advance publishing features that easily integrates all your social media accounts. ...." Peer review by Paul S., President & CEO, Marketing and Advertising

"...This is the best online or social media monitoring package, its reliable and easy to navigate...." Peer review by Dr. Simbarashe M, Mr

How does Zoho Social and Mention address your Communication Management Challenges?

Zoho Social and Mention both help users manage their social media presence. Zoho Social focuses on scheduling posts and managing multiple social media accounts simultaneously. Mention prioritizes social media monitoring and tracking brand mentions across various platforms. Mention offers more extensive data analysis and influencer discovery features, while Zoho Social provides a simpler interface for scheduling posts. Both tools have limitations. Zoho Social's scheduling features can be cumbersome for users with complex posting needs, while Mention can be overwhelming for smaller businesses with limited social media activity.

"...The ability to analyze reports from social posts that were posted before using Zoho is very beneficial. . ...." Peer review by Verified Reviewer

"...Mention has become a "must" for our social media monitoring, but the service goes beyond social media and captures more data on my brand and those that I track than Google Alerts does...." Peer review by Vu Mark N., Marketing Manager, Internet

What Are the key features of Zoho Social and Mention for Engagement Management?

Zoho Social and Mention both help manage engagement. Zoho Social uses previous post engagement and audience activity to schedule content for optimal engagement. Mention identifies influencers and allows for real-time engagement with a wider audience. Both tools provide analytics for understanding engagement levels. However, a limitation of Zoho Social is that it may not always be able to suggest multiple optimal times to post content.

"...As a busy small business owner using Zoho Social is an amazing software to communicate and engage with customers...." Peer review by Dante Thompson, Agency Director, Insurance Group of Nevada

"...not missing mentions about me online, so I can follow up with potential leads I love receiving the notifications in my inbox when my search terms have been mentioned online, it saves me time, not having to worry about checking various platforms...." Peer review by Claire B., Professional Training & Coaching

Why is Zoho Social and Mention the best choice for Content Management?

Zoho Social and Mention are both tools for content management, but they have different strengths. Zoho Social focuses on scheduling and publishing content across multiple social media platforms, while Mention focuses on monitoring and finding relevant content. Zoho Social allows for collaboration and brainstorming, while Mention helps to identify and engage with influencers. Both tools have limitations; Zoho Social lacks features for curating and reposting content from RSS feeds, and Mention does not track direct message content.

"...The social share addon for most of the browsers is quite helpful in content curation...." Peer review by Anonymous Reviewer

"...Thanks to Listen, you will always be in the know: monitor what is being said online about a brand or a product, get comprehensive analytics on their industry and measure the impact of your marketing & PR activities With Publish, spread the word: plan & manage social media posting from one tool, create content based on relevant insights and keep up with your content calendar wherever you are...." Peer review