Comparison Summary
This comparison report of Zoom Virtual Agent vs. 247.ai is based on a specific set of business needs and context. The comparison uses 3308 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zoom Virtual Agent and 247.ai
Zoom Virtual Agent, 247.ai, Chatbot, SmartAction, etc., belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoom Virtual Agent covers Helpdesk Management with User Generated Content, Knowledge Management, Customer Feedback Management with Social Media, Workflow Management, etc.
247.ai focuses on Engagement Management, Customer Feedback Management with Chat, Advertisement with Mobile, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Deliver intelligent support with conversational AI
Redefining Customer Acquisition and Engagement | [24]7.ai
Age
2011
Financials
SERIES D
Business Need
Total Processes
(we found evidences for)
41
52
Total Goals
(we found evidences for)
10
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
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Build brand awareness
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Scale best practices
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Launch new products
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Improve brand engagement
- See 7 more
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Build brand awareness
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Increase average basket value
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Scale best practices
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Improve digital and social presence
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Improve brand engagement
- See 6 more
Top Channels
Channels Used
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chat
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phone calls
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mobile
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user generated content
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blogs
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mobile app
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social media
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text SMS
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promotions
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omnichannel
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website
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offline
- See 9 more
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chat
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phone calls
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mobile
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user generated content
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blogs
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mobile app
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social media
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text SMS
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promotions
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omnichannel
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website
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offline
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
