Alloy Software Overview
Alloy Software offers top-rated ITSM, Service Desk, and ITAM solutions to empower IT teams. Available in both cloud and on-premises options.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Alloy Software.
Business Priorities
Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Alloy Software.
Alloy Software Use-Cases and Business Priorities: Customer Satisfaction Data
Alloy Software works with different mediums / channels such as Mobile. User Generated Content. and Blogs.
Alloy Software's features include Ticketing, Personalization, Alerts: Popups & Notifications, etc. and Alloy Software support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Alloy Software analytics capabilities include Analytics, and Custom Reports.
Reviews
"...This has freed up our help desk staff to take on more responsibilities which is so vital to our business...." Peer review by Jerry Millin, Director of Information Systems, Salvage Direct
Alloy Software, HaloITSM, DeskXpand, Jitbit Helpdesk, SysAid, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Alloy Software
Top Industries
- Construction
- Education
- Legal Services
Popular in
- Mid Market
- Small Business
- Enterprise
Alloy Software is popular in Construction, Education, and Legal Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Alloy Software Use Cases
What Are the key features of Alloy Software for Helpdesk Management?
How can Alloy Software enhance your Workflow Management process?
What benefits does Alloy Software offer for Knowledge Management?
What Are the key features of Alloy Software for Contract Management?
22+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Alloy Software solved their Help Desk needs. Cuspera uses 789 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Information Technology and Services
|
Information Technology and Services |
CASE STUDY SCCORead More |
|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY North CumbriaRead More |
|
Information Technology and Services
|
Information Technology and Services |
CASE STUDY SCCORead More |
Frequently Asked Questions(FAQ)
for Alloy Software
What is Alloy Software?
Alloy Software is a software solution for IT Service Management, IT Asset Management, and Network Inventory that assists organizations in automating, managing, and improving all sizes of automated IT operations. It assists organizations by providing unrivaled customer service experiences through the use of smooth, intelligent, and flexible software, as well as unstoppable IT teamwork and a deep understanding of technology operations.
It improves ITSM operations, automates routine daily tasks, and resolves issues faster, reducing errors and increasing team productivity and efficiency. It allows you to gain complete visibility and control over your IT resources, save money, and make better decisions. Improve support teams, automate daily tasks, and resolve issues faster than ever before.
What is Alloy Software used for?
What are the top features of Alloy Software?
Who uses Alloy Software?
What are Alloy Software alternatives?
Where is Alloy Software located?
Peers used Alloy Software for helpdesk management and workflow management
Alloy Software Competitors
Alloy Software Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (61) |
Software Failure Risk Guidance
?for Alloy Software
Overall Risk Meter
Top Failure Risks for Alloy Software
Alloy Software Profile
Company Name
Alloy Software
Company Website
https://www.alloysoftware.com/HQ Location
400 Broadacres Dr., Suite 100, Bloomfield, New Jersey 07003, US
Employees
51-100
Social
Financials
IPO
Get a personalised risk report for Alloy Software
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Alloy Software may get in touch with you regarding your request.
Request Custom Quote
Alloy Software will get in touch with you regarding your request.