Buildium: Use-Cases, Insights and Reviews | 2025 Cuspera

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Buildium: Property Management Software

Buildium Overview

Buildium's software streamlines daily property management tasks and enhances app experiences. New revenue opportunities are uncovered effortlessly.

Use Cases

Customers recommend Helpdesk Management, Sales Document Management, Onboarding, as the business use cases that they have been most satisfied with while using Buildium.

Other use cases:

Engaging And Following Up
Communication Management
Advertisement
Campaign Management
Customer Feedback Management
Workflow Management
Contact List Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Buildium.

Other priorities:

Enter New Markets Internationally Or Locally
Improve Digital And Social Presence
Improve Internal Communications
Grow Market Share
Scale Best Practices
Improve Visibility
Increase Sales & Revenue
Build Brand Awareness
Launch New Products
Improve ROI
Improve Consistency
Improve Efficiency

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Buildium Use-Cases and Business Priorities: Customer Satisfaction Data

Buildium works with different mediums / channels such as Phone Calls. and Website.

Buildium's features include Recording, Personalization, Ticketing, etc. and Buildium support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Buildium analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Customer service is very responsive and good with follow up. ...." Peer review by Susanna T., Office Manager/Property Manager, Real Estate

Buildium, Prism PPM (formerly WorkOtter), SwipedOn visitor management, Legalesign, TeamGantt, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Buildium

Top Industries

Real Estate
Accounting
Construction

Popular in

Small Business
Mid Market
Enterprise

Buildium is popular in Real Estate, Accounting, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Buildium Use Cases

How can Buildium enhance your Helpdesk Management process?

The help desk is easy to use and very responsive. The support team is efficient and helpful, resolving most issues quickly. However, the help desk can be busy at times.

"...When you call the help center they are always very patient and helpful in answering all of your questions...." Peer review by Cassi C., President, Hospital & Health Care

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How efficiently Does Buildium manage your Sales Document Management?

The system manages contracts, leases, and tenant information. It allows users to share documents with tenants and track maintenance tasks. Although the software allows for document sharing, it does not offer direct integration with electronic signature services.

"...The theory of linking to your bank account, eSign leases, recurring auto draft for customers is very appealing - in theory. ...." Peer review by Brad G., Owner, Construction

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What benefits does Buildium offer for Onboarding?

The training and onboarding capabilities of Buildium are designed to guide new users through the software. They offer a variety of resources, such as trials, tutorials, and onboarding assistance, to help users become familiar with the platform. While the onboarding process can be lengthy, users generally report positive experiences and appreciate the software's user-friendliness. However, some users have reported that the onboarding process is rushed and lacks sufficient depth in certain areas, such as accounting structures.

"...We re taking you inside the Buildium office to give you a glimpse of who s behind-the-scenes of our software and an update on what the Product Team is currently developing. ..." Inside Buildium: Justin Kerins, Product Team

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What solutions does Buildium provide for Engaging And Following Up?

Buildium streamlines communication and task management. It automates follow-up processes for various tasks, including resident requests, payment reminders, and lease expirations. However, it lacks real-time updates for payment issues, which can delay follow-up actions.

"...Response to help request is quick and follow-up until problem resolution never fails...." Peer review by Justyn M., CFO/Co-owner, Real Estate

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What solutions does Buildium provide for Communication Management?

Buildium allows property managers to send bulk emails, track tenant activities, and send payment reminders. It offers multiple communication channels for tenants and owners. However, the system may experience difficulties when sending mass messages.

"...Overall I love Buildium!. User friendly, customize able, easy to pull reports & download them, I love the feature when I can send the ledger email to tenants . ...." Peer review by Nafees A., Property Mgr, Real Estate

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54+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Buildium solved their Project Management needs. Cuspera uses 6430 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Case Studies

Real Estate

CASE STUDY RL Property Management

Buildium helped RL Property Management automate accounting and payments. Before Buildium, they did all payment processing by hand, which caused problems with bookkeeping and reconciliation. With Buil...dium, they scan bills, automate payments, and use the 1099 feature for tax filing. The software saved them over $100,000 in operational costs. Tax filing now takes just 10 minutes. All records are transparent and easy to track.

Real Estate

CASE STUDY Watkins Carter Property Management

All Property Management helped Watkins Carter Property Management grow fast. They started with zero doors and reached 692 in eight months. 70% of their growth came from All Property Management leads.... Their conversion rate from these leads was about 50%. The company used Buildium to manage HOAs and highlight their tech stack. Happy HOAs now refer new clients, fueling more growth.

Real Estate

CASE STUDY Stahl Enterprises

Buildium helped Stahl Enterprises manage a major crisis after Winter Storm Elliott hit Buffalo and Rochester. The storm caused heavy snow and damage to many rental units. Stahl used Buildium’s mainte...nance tracking and Resident Center to log, triage, and resolve 25 urgent repair tickets. The maintenance team got real-time alerts and tenants stayed updated on repairs. All storm-related tickets were completed in two weeks, with no jobs missed.

Real Estate

CASE STUDY D’Angelo Realty Group

Buildium helped D’Angelo Realty Group manage 400 rental units with just four staff. The company used Buildium’s accounting, tenant screening, and Open API tools to cut down on repetitive tasks and sa...ve hours of staff time. Accounting calls dropped from two or three per day to one or two per week. Tenant screening time fell from up to four hours to about one hour. The team now handles maintenance requests more efficiently and brings in new client leads through Buildium’s Marketplace integration.

Real Estate

CASE STUDY Realty Solutions

Buildium Marketplace helped Realty Solutions manage over 2,600 properties by integrating eight property management apps into one platform. Before, the team struggled with too many separate tools and ...logins. With Buildium, they now handle maintenance, security deposits, and owner experience in one place. This change reduced manual work and made the team more proactive. Owner and tenant satisfaction improved, and staff saved time and resources.

Real Estate

CASE STUDY SVN/Toomey Properties

Buildium helped SVN/Toomey Properties grow from 34 to 900 doors in two years. The company used Buildium to make leasing, maintenance, and accounting faster and more accurate. The Resident Center made... it easy for tenants, even older ones, to use online tools. Maintenance tools let tenants report issues and upload photos, speeding up repairs. Leasing tools cut down on paperwork and saved staff time. The owner portal gave property owners instant access to reports and documents.

Frequently Asked Questions(FAQ)

for Buildium

What is Buildium?

Buildium is a cloud-based property management solution that enables managers of residential and association properties to take control of every aspect of a business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting.

Buildium streamlines the rent cycle with features like tenant and leases tracking, full general ledger accounting, automated rent, and fee reminders and on-demand reports. Additionally, rent collection can be automated and property managers can receive online payments via Buildium’s tenant portal.

What is Buildium used for?

Buildium is a Project Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Onboarding .

What are the top features of Buildium?

Recording, Personalization and Ticketing are some of the top features of Buildium.

Who uses Buildium?

Buildium is used by Real Estate, Accounting and Construction among other industries.

What are Buildium alternatives?

Prism PPM (Formerly WorkOtter), SwipedOn Visitor Management, Legalesign and TeamGantt are popular alternatives for Buildium.

Where is Buildium located?

Buildium is headquartered at 225 Franklin Street, Suite 350, Boston, MA 02110, US.

Peers used Buildium for helpdesk management and sales document management

Buildium Competitors

More Buildium Alternatives...

Buildium Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	1.58/5 ★ Read Reviews (1)
Analytics	3.75/5 ★ Read Reviews (36)
Custom Reports	3.07/5 ★ Read Reviews (824)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	1.58/5 ★ Read Reviews (1)
Analytics	3.75/5 ★ Read Reviews (36)
Custom Reports	3.07/5 ★ Read Reviews (824)

Software Failure Risk Guidance

for Buildium

Overall Risk Meter

Low Medium High

Top Failure Risks for Buildium

Buildium LLC Profile

Company Name

Buildium LLC

Company Website

https://www.buildium.com/

HQ Location

225 Franklin Street, Suite 350, Boston, MA 02110, US

Employees

251-500

Social

Financials

M&A

Buildium: Use-Cases, Insights and Reviews | 2025 Cuspera

Buildium: Property Management Software

Failure Risk for Buildium ?

Buildium Overview

Use Cases

Business Priorities

Buildium Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Buildium Use Cases

How can Buildium enhance your Helpdesk Management process?

How efficiently Does Buildium manage your Sales Document Management?

What benefits does Buildium offer for Onboarding?

What solutions does Buildium provide for Engaging And Following Up?

What solutions does Buildium provide for Communication Management?

54+ more Business Use Cases

Case Studies

CASE STUDY RL Property Management

CASE STUDY Watkins Carter Property Management

CASE STUDY Stahl Enterprises

CASE STUDY D’Angelo Realty Group

CASE STUDY Realty Solutions

CASE STUDY SVN/Toomey Properties

Frequently Asked Questions(FAQ)

What is Buildium?

What is Buildium used for?

What are the top features of Buildium?

Who uses Buildium?

What are Buildium alternatives?

Where is Buildium located?

Peers used Buildium for helpdesk management and sales document management

Buildium Competitors

Buildium Features

Software Failure Risk Guidance

Buildium LLC Profile