Contentsquare Overview

Contentsquare, the global leader in digital experience intelligence, helps optimize and improve users' digital experience. Customer experience is enhanced through their Digital Experience Platform (DXP).

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Social Media Analytics, as the business use cases that they have been most satisfied with while using Contentsquare.

Other use cases:

  • Searching For Content
  • Merchandising
  • Products & Pricelist Management
  • Collaboration
  • Rating And Review Management
  • Lead Engagement
  • Lead Qualification: Technographic
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Contentsquare.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Efficiency
  • Improve Brand Engagement
  • Scale Best Practices
See all business priorities See less business priorities

Contentsquare Use-Cases and Business Priorities: Customer Satisfaction Data

Contentsquare works with different mediums / channels such as Mobile. Website. Mobile App etc.

Contentsquare's features include Dashboard, Landing Page, Alerts: Popups & Notifications, etc. and Contentsquare support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Contentsquare analytics capabilities include Analytics, and Custom Reports.

Reviews

"Contentsquare gives us the ability to have a more 3D-view of the data that comes from platforms like Google Analytics and our testing tool. It's like Contentsquare is the bridge between them." - Steve Thompson

Contentsquare, HeadSpin, Quadient CCM platform, Kurtosys, Optimizely Digital Experience Platform, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Contentsquare

Top Industries

  • Hospitality
  • Food & Beverages
  • Financial Services

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Contentsquare is popular in Hospitality, Food & Beverages, and Financial Services and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on Contentsquare Use Cases

How can Contentsquare optimize your Engagement Management Workflow?

What benefits does Contentsquare offer for Competitive Intelligence?

What solutions does Contentsquare provide for Merchandising?

23+ more Business Use Cases

53 buyers and buying teams have used Cuspera to assess how well Contentsquare solved their Digital Experience Platform needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Contentsquare testimonial

Steve Thompson

Head of User Experience

Dune (UK)

Contentsquare gives us the ability to have a more 3D-view of the data that comes from platforms like Google Analytics and our testing tool. It's like Contentsquare is the bridge between them. Testimonial By Steve Thompson
Contentsquare testimonial

Eumir Nicasio

Head of Product, Digital & eCommerce

GoPro

Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design.

Testimonial By Eumir Nicasio
Contentsquare testimonial

Ben Stephens

Senior Manager, Digital and Performance Analytics

Burberry

We rely most on Contentsquare's ability to analyze everything retrospectivelty. The security that any part of our website or a campaign is covered; the reliability to go back and ask a dozen different questions in a dozen different ways, without the need for upfront planning, allows the investigati...ve nature of our analyses to be always on point.

Testimonial By Ben Stephens
CUSTOMERS TESTIMONIALS
Contentsquare testimonial

Steve Thompson

Head of User Experience

Dune (UK)

Contentsquare gives us the ability to have a more 3D-view of the data that comes from platforms like Google Analytics and our testing tool. It's like Contentsquare is the bridge between them. Testimonial By Steve Thompson
Contentsquare testimonial

Eumir Nicasio

Head of Product, Digital & eCommerce

GoPro

Contentsquare has made our lives so much easier — not only can we see how each element of content performs, it also shows us how visitors journey through the site, giving us all the information we need to make decisions confidently. The visualization makes the data easy to consume, and today the te...am uses Contentsquare as part of its daily decision-making process and whenever we are thinking about UX design.

Testimonial By Eumir Nicasio
Contentsquare testimonial

Ben Stephens

Senior Manager, Digital and Performance Analytics

Burberry

We rely most on Contentsquare's ability to analyze everything retrospectivelty. The security that any part of our website or a campaign is covered; the reliability to go back and ask a dozen different questions in a dozen different ways, without the need for upfront planning, allows the investigati...ve nature of our analyses to be always on point.

Testimonial By Ben Stephens

Case Studies

COMPANY INDUSTRY CASE STUDIES
Contentsquare case study
Retail
Retail
CASE STUDY Kenzo

Kenzo faced a decrease in conversion rates after releasing a new checkout page. They used ContentSquare to analyze and identify issues such as anomalies, missing login fields, and unclear calls-to-action. By implementing operational recommendations, Kenzo improved their online shopping site's perfo...rmance, resulting in a 25% increase in conversion rates.

Read More
Contentsquare case study
NA
Case Study Space NK

Delivering beautiful experiences for cosmetics customers

Read More
Contentsquare case study
NA
Case Study Rakuten

Leveraging data to learn exactly what customers want.

Read More

Video

Contentsquare Retail Media

Video Thumbnail

Frequently Asked Questions(FAQ)

for Contentsquare

What is Contentsquare?

Contentsquare, the cloud-based software that helps businesses understand how and why users are interacting with their apps, mobile, and web sites. It helps to improve digital and social presence and increase sales and revenue.

Contentsquare analytics platform captures every customer interaction to understand the how and why of customer behavior. These analyses are converted to scores, visualizations, and recommendations to make smarter decisions every step of the way.

Contentsquare includes features like customer journey analysis, zone-based heatmaps, session replay, AI insights, mobile app analysis, and much more.

What is Contentsquare used for?

Contentsquare is a Digital Experience Platform Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Competitive Intelligence and Social Media Analytics .

What are the top features of Contentsquare?

Dashboard, Landing page and Alerts: popups & Notifications are some of the top features of Contentsquare.

Who uses Contentsquare?

Contentsquare is used by Hospitality, Food & Beverages and Financial Services among other industries.

What are Contentsquare alternatives?

HeadSpin, Quadient CCM Platform, Kurtosys and Optimizely Digital Experience Platform are popular alternatives for Contentsquare.

Where is Contentsquare located?

Contentsquare is headquartered at 5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR.
lightning

Peers used Contentsquare for engagement management and competitive intelligence

Contentsquare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (35)
Analytics

4.84/5 ★

Read Reviews (215)
Custom Reports

4.75/5 ★

Read Reviews (177)

Software Failure Risk Guidance

?

for Contentsquare

Overall Risk Meter

Low Medium High

Top Failure Risks for Contentsquare

Contentsquare News

Contentsquare Expands Analytics Platform With Advanced AI Features to Accelerate Conversion, Retention and NPS Improvements - PR Newswire

Contentsquare enhances its analytics platform with new AI features to boost conversion, retention, and Net Promoter Score (NPS).

06/11/2024 - source

TMG Announces Strategic Partnership With Contentsquare , Expanding Digital Experience Capabilities

TMG announces a strategic partnership with Contentsquare to enhance digital experience capabilities.

14/10/2024 - source

Contentsquare Feeds

Contentsquare Wins 2024 Microsoft Marketplace Partner of the Year Award

Contentsquare wins the 2024 Microsoft Marketplace Partner of the Year Award, highlighting their excellence in digital experience analytics and solutions.

01/10/2024 - source

Contentsquare appoints Melanie Oberman as Chief People Officer

Contentsquare appoints Melanie Oberman as Chief People Officer, enhancing their leadership team.

16/09/2024 - source

A simpler path to great customer experiences

According to Gartner, organizations are spending 25.4% of their marketing budget on technology. At the same time, teams are using only a third of their stack’s capability. And it’s going down. Biggest impediment? The sheer “complexity and sprawl� of the current MarTech ecosystem. In the realm of Customer Experience (CX), the accumulation of underused tech […]

The post A simpler path to great customer experiences appeared first on Contentsquare.

12/06/2024 - source

Contentsquare Profile

Company Name

Contentsquare

Company Website

https://contentsquare.com/

HQ Location

5 boulevard de la Madeleine, Paris, ÃŽle-de-France 75001, FR

Employees

501-1000

Social

Financials

SERIES F