HeadSpin Overview

HeadSpin revolutionizes real device testing by offering AI-driven insights and KPI analysis across more than 50 global locations. This platform excels in optimizing app performance through seamless automation, ensuring that businesses can deliver superior user experiences. A standout feature is its ability to integrate effortlessly with existing tools and frameworks, making it a versatile choice for enterprises. HeadSpin's global reach and AI capabilities provide valuable insights that drive better outcomes, making it a preferred choice for testing mobile, web, and OTT applications. The platform's emphasis on real-world testing environments ensures that applications perform reliably in diverse conditions, enhancing user satisfaction and business impact.

Use Cases

Customers recommend Competitive Intelligence, Advertisement, Engagement Management, as the business use cases that they have been most satisfied with while using HeadSpin.

Other use cases:

  • Funnel Analysis
  • Social Media Analytics
  • Collaboration
  • Workflow Management
  • Tracking & Monitoring Communications
  • Customer Feedback Management
  • Performance Management
See all use cases See less use cases

Business Priorities

Improve Efficiency and Launch New Products are the most popular business priorities that customers and associates have achieved using HeadSpin.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

HeadSpin Use-Cases and Business Priorities: Customer Satisfaction Data

HeadSpin works with different mediums / channels such as Mobile.

HeadSpin's features include Dashboard, and Alerts: Popups & Notifications. and HeadSpin support capabilities include AI Powered, 24/7 Support, Email Support, etc. also HeadSpin analytics capabilities include Analytics, and Custom Reports.

Reviews

"[With HeadSpin] we resolved the regressions in ~21 hours, which is far less time than the multiple days it previously took to identify and fix a regression." - Arla Rosenzweig

HeadSpin, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Headspin offers AI insights for enterprises to accelerate app development and monitor real-world performance. Start a free trial to achieve faster time-to-market with the HeadSpin Platform.

Popular Business Setting

for HeadSpin

Top Industries

  • Telecommunications
  • Internet

Popular in

  • Small Business

HeadSpin is popular in Telecommunications, and Internet, and is widely used by Small Business,

Comprehensive Insights on HeadSpin Use Cases

How does HeadSpin facilitate Competitive Intelligence?

How does HeadSpin facilitate Engagement Management?

19+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well HeadSpin solved their Digital Experience Platform needs. Cuspera uses 634 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
HeadSpin testimonial

Arla Rosenzweig

Performance Engineer

Pinterest

[With HeadSpin] we resolved the regressions in ~21 hours, which is far less time than the multiple days it previously took to identify and fix a regression. Testimonial By Arla Rosenzweig
HeadSpin testimonial

Gareth Ouellette

Senior Director, Project Management

Akamai

HeadSpin helped us establish credibility, and that opened up a whole set of new conversations that we didn't expect out of the gate. Now we're talking with businesses about other solutions we offer how performance leads to conversations or impacts business value. We wouldn't be having those convers...ations without HeadSpin.

Testimonial By Gareth Ouellette
HeadSpin testimonial

Maria Zhang

CTO

Tinder

There are a couple of moments where we realized, oh, wow, this issue is much bigger than we realized, it's actually impacting more users than we thought. That kind of insight from HeadSpin helps us prioritize issues — so we could deliver a better user experience Testimonial By Maria Zhang
CUSTOMERS TESTIMONIALS
HeadSpin testimonial

Arla Rosenzweig

Performance Engineer

Pinterest

[With HeadSpin] we resolved the regressions in ~21 hours, which is far less time than the multiple days it previously took to identify and fix a regression. Testimonial By Arla Rosenzweig
HeadSpin testimonial

Gareth Ouellette

Senior Director, Project Management

Akamai

HeadSpin helped us establish credibility, and that opened up a whole set of new conversations that we didn't expect out of the gate. Now we're talking with businesses about other solutions we offer how performance leads to conversations or impacts business value. We wouldn't be having those convers...ations without HeadSpin.

Testimonial By Gareth Ouellette
HeadSpin testimonial

Maria Zhang

CTO

Tinder

There are a couple of moments where we realized, oh, wow, this issue is much bigger than we realized, it's actually impacting more users than we thought. That kind of insight from HeadSpin helps us prioritize issues — so we could deliver a better user experience Testimonial By Maria Zhang

Case Studies

Case Study Pinterest

Learn how Pinterest used HeadSpin

CASE STUDY Leading gaming company headquartered in India

HeadSpin helped a leading gaming company in India solve device lab scalability and reliability issues. The company struggled with maintaining many devices and supporting remote work. HeadSpin provide...d a centralized platform for remote testing on real devices worldwide. This let remote teams validate user experience and support planned releases. The solution improved testing reliability and scalability for the gaming company.

Telecommunications

CASE STUDY A telecommunications brand used by multiple independent brand-licensees worldwide

HeadSpin helped a major telecommunications brand improve its app user experience. The client needed better automation and performance testing to support its digital-first model. HeadSpin provided a s...ecure air-gapped on-premise solution for performance testing. The client used automated tests for key user journeys like navigation, plan selection, and SIM ordering. Custom dashboards tracked test results and performance KPIs. This made app releases faster and improved the experience for end users.

Internet

Case Study Akamai

HeadSpin’s innovative platform gives Gareth and his team an easy and efficient way to test customers’ app performance

Telecommunications

Case Study Telstra

How HeadSpin Helped Telstra Provide Their Customers With World Class Mobile Experiences

Design

CASE STUDY Fox Corporation

HeadSpin helped Fox Corporation improve app usability across devices. Fox faced problems with fragmented test workflows and device issues that delayed testing. The HeadSpin Platform gave Fox access t...o real devices for testing user flows on many platforms. Automated validation checked key actions like login and video playback. Fox used a central hub to manage app builds and run tests anytime. This made testing smoother and improved app quality for millions of users.

Video

HeadSpin Digital Experience AI Platform

Video Thumbnail

Frequently Asked Questions(FAQ)

for HeadSpin

What is HeadSpin?

HeadSpin is a Digital Experience Intelligence Platform designed to provide flawless digital experiences. It optimizes connectivity across applications, devices, and networks through the deployment of IoT, 5G, or mobile solutions. It enables new offerings, increase revenue, and lower costs and time to market with Digital Experience Intelligence solutions.

HeadSpin utilizes automation, AI, and analytics to unify end-to-end testing, performance optimization and experience monitoring with thousands of devices deployed in 100+ locations on a real carrier and WiFi networks around the globe, enabling development, QA, operations, and product teams to remotely test and monitor mobile applications and increase revenue. With HeadSpin’s record/replay framework, businesses can automatically record sequences of user flows and replay them across multiple devices.

Key features include global device infrastructure, performance, QoE and machine learning, test automation and APIs, test automation and APIs, insights-to-actions and more. HeadSpin’s proprietary ML algorithms automatically surface digital experience issues and pinpoint underlying root cause across all layers of the stack. It enables enterprises to assess network performance via key metrics and receive code-level recommendations based on this data.

What is HeadSpin used for?

HeadSpin is a Digital Experience Platform Software mainly used by its customers to Improve Efficiency and Launch New Products by Competitive Intelligence, Advertisement and Engagement Management .

What are the top features of HeadSpin?

Dashboard, Alerts: popups & Notifications are some of the top features of HeadSpin.

Who uses HeadSpin?

HeadSpin is used by Telecommunications, Internet among other industries.

What are HeadSpin alternatives?

Quadient CCM Platform, Contentsquare, Whatfix and RapidSpike are popular alternatives for HeadSpin.

Where is HeadSpin located?

HeadSpin is headquartered at 3200 Ash St, Palo Alto, California 94306, US.
lightning

Peers used HeadSpin for competitive intelligence and advertisement

HeadSpin Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (49)
Analytics

4.05/5 ★

Read Reviews (78)
Custom Reports

3.85/5 ★

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.10/5 ★

Read Reviews (49)
Analytics

4.05/5 ★

Read Reviews (78)
Custom Reports

3.85/5 ★

Read Reviews (57)

Software Failure Risk Guidance

?

for HeadSpin

Overall Risk Meter

Low Medium High

Top Failure Risks for HeadSpin

HeadSpin News

Partnership

Digital experience AI firm HeadSpin partners with Google Cloud

HeadSpin has partnered with Google Cloud to support the Global Mobile Edge Cloud strategy, focusing on 5G edge solutions. This partnership aims to enhance telecommunications firms' capabilities in monetizing 5G, improving customer engagement, and optimizing operational efficiencies. HeadSpin will provide AI-driven performance insights and proactive monitoring for 5G applications, enhancing user experience and enabling new revenue streams.

Product

Headspin Launches 'Cloudtest Go': Essential Testing For Digital Enterprises - menafn

Headspin has launched 'Cloudtest Go', a new product aimed at providing essential testing for digital enterprises.

Product

HeadSpin Launches 'CloudTest Go': Essential Testing for Digital Enterprises - openPR.com

HeadSpin launches CloudTest Go, a cloud-based app testing solution for digital enterprises, offering real-device access for testing on various devices.

HeadSpin Profile

Company Name

HeadSpin

Company Website

https://www.headspin.io/

HQ Location

3200 Ash St, Palo Alto, California 94306, US

Employees

101-250

Social

Financials

SERIES C