Dialogflow Overview
Dialogflow is used for creating chatbots, voice bots, and virtual agents with natural language understanding. It leverages Google AI for enhanced interaction.
Use Cases
Customers recommend Engagement Management, Sending & Publishing Communications, Onboarding, as the business use cases that they have been most satisfied with while using Dialogflow.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Dialogflow.
Dialogflow Use-Cases and Business Priorities: Customer Satisfaction Data
Dialogflow's features include Bot, Personalization, Templates, etc. and Dialogflow support capabilities include Chat Support, Email Support, AI Powered, etc. also Dialogflow analytics capabilities include Custom Reports, and Analytics.
Reviews
"We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction." - Patrick Jackson
Dialogflow, Vymo, Certainly, DataRobot, Popup Maker, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Dialogflow
Top Industries
- Information Technology and Services
- Computer Software
- Research
Popular in
- Small Business
- Mid Market
- Enterprise
Dialogflow is popular in Information Technology And Services, Computer Software, and Research and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Dialogflow Use Cases
How does Dialogflow facilitate Engagement Management?
What benefits does Dialogflow offer for Sending & Publishing Communications?
How can Dialogflow enhance your Onboarding process?
Why is Dialogflow the best choice for Conversion Management?
How does Dialogflow facilitate Helpdesk Management?
15 buyers and buying teams have used Cuspera to assess how well Dialogflow solved their Bot Platform needs. Cuspera uses 1200 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
|
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
|
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Patrick Jackson Software Engineer Ticketmaster |
We’re just recognizing the power of Dialogflow. I’m starting to feel that this is a new wave of human-computer interaction. Testimonial By Patrick Jackson |
|
Mandi Galluch Conversational Commerce Lead Domino’s |
Once our team began working with Dialogflow, we were able to move so quickly that we met or exceeded every milestone or goal. We were so efficient because Dialogflow was easy to train people on, and easy to use. Testimonial By Mandi Galluch |
|
Martine van der Lee Director, Social Media KLM |
We really love Dialogflow. It has really strong natural language understanding (NLU) capabilities, which meant we were able to automate a large part of the conversation. Testimonial By Martine van der Lee |
Case Studies
CASE STUDY Shieldbase AI
CASE STUDY SOMIN
CASE STUDY JS Bank
CASE STUDY HubX
CASE STUDY Vidio
CASE STUDY Edsy
Frequently Asked Questions(FAQ)
for Dialogflow
What is Dialogflow?
Dialogflow is a natural language processing (NLP) platform used to build conversational applications and experiences for a company’s customers in various languages and on multiple platforms. It connects to mobile app, web applications, bot, interactive voice response systems, and so on. It also provides access to Google Cloud Support and a service level agreement (SLA) for production deployments. It helps to scale best practices, acquire customers, and enhance customer relationships
Dialogflow supports Google’s AI capabilities like advanced natural language models, optimized speech-to-text models, auto speech adaptation, and the latest text-to-speech advances. It also allows for easy collaboration across teams.
Some of its features include advanced natural language and speech, quick to build and deploy, deploy across popular digital channels, multilingual support, flow-based modules and more.
What is Dialogflow used for?
What are the top features of Dialogflow?
Who uses Dialogflow?
What are Dialogflow alternatives?
Where is Dialogflow located?
Peers used Dialogflow for engagement management and sending & publishing communications
Dialogflow Competitors
Dialogflow Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (114) |
| Custom Reports | Read Reviews (99) |
| Analytics | Read Reviews (73) |
Dialogflow Integrations
Dialogflow integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Dialogflow
Software Failure Risk Guidance
?for Dialogflow
Overall Risk Meter
Top Failure Risks for Dialogflow
Google LLC News
Salesforce, Google enhance Agentforce 360 with Gemini AI
Salesforce and Google have expanded their partnership to integrate Google's Gemini AI models with Salesforce's Agentforce 360 platform. This integration enhances multimodal intelligence, hybrid reasoning, and process automation across enterprise sales and IT services. It also extends Salesforce's Gemini integration to Google Workspace applications, improving interoperability and workflow continuity. The collaboration supports open standards and includes joint efforts on contact center solutions and data federation.
JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises
JumpCloud and Google Workspace to Launch New Cloud Productivity Solution for Enterprises
Google releases improved AI video model Veo 3.1
Google has released Veo 3.1, an enhanced AI video model with improved audiovisual quality and prompt comprehension. The update includes new features for the AI filmmaking tool, Flow, such as granular editing control and the ability to add or remove objects in videos. Veo 3.1 will be integrated into Flow, the Gemini app, Vertex AI, and accessible via Gemini APIs.
Google Voice Search Now Powered By Speech-to-Retrieval (S2R)
Google has updated its Voice Search technology to use Speech-to-Retrieval (S2R), which processes spoken queries directly without converting them to text first. This advancement enhances search speed and accuracy by eliminating errors from the speech recognition phase. The S2R technology is now live and supports multiple languages, marking a significant shift in Google's approach to voice search.
Google LLC Profile
Company Name
Google LLC
Company Website
https://about.google/HQ Location
1600 Amphitheatre Parkway, Mountain View, CA 94043, US
Employees
10,001+
Social
Financials
SERIES A
