Drift Overview
Drift is the world's first and only conversational marketing and sales platform. Everything starts with a conversation to drive customer engagement and business growth.
Use Cases
Customers recommend Engagement Management, Playbook Creation, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Drift.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Drift.
Drift Use-Cases and Business Priorities: Customer Satisfaction Data
Drift works with different mediums / channels such as Website. and Chat.
Drift's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Drift support capabilities include AI Powered, Chat Support, Email Support, etc. also Drift analytics capabilities include Analytics, and Custom Reports.
Reviews
"Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team." - Georgi Mirazchiev
Peer review evidence (same sources as the product rating summary)
"...The bot got more engagement than a just a basic chat box I had before that...." Peer review by Cameron L., Chief
"...Our marketing team has been able to craft highly personalized ABM messaging for site visitors thanks to Drift new ABM playbooks...." Peer review by Ryan W, BDR
"...Large companies can establish a chat and communication between potential customers, answering their questions quickly; allow you to monitor and track your leads and new leads, to make it fully functional, it has a very affordable value so that it can be used in all companies, it will not affect their economic aspects...." Peer review by Michael Guth, CMO (Chief Marketing Officer), Spectrum Reach
Drift, Qualified, Continually, Ada, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Drift
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Mid Market
- Enterprise
Drift is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Mid Market, and Enterprise.
Drift Customer wins, Customer success stories, Case studies
Why is Drift the best choice for Engagement Management?
How does Drift facilitate Playbook Creation?
What benefits does Drift offer for Generation Of New Leads?
What solutions does Drift provide for Account Management?
What solutions does Drift provide for Conversion Management?
33 buyers and buying teams have used Cuspera to assess how well Drift solved their Conversational Marketing needs. Cuspera uses 7577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
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Drift is able to take months off our sales cycle because it allows us to skip the part of the process that gets hung up in the prospect filling out a form, going through an email nurturing campaign, and so on. We know that a prospect who comes in through Drift is ready to jump right into the next s...tate of the buyer journey. |
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We love how Drift has streamlined our lead creation process. We’re talking to potential customers earlier in the sales process and saving both their and our time by automating the calendaring and support request process via Drift. Testimonial By Ben Nettesheim |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Georgi Mirazchiev Head of Demand & Digital Bynder |
Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
|
Kory Wagner VP Marketing Centage |
Drift is able to take months off our sales cycle because it allows us to skip the part of the process that gets hung up in the prospect filling out a form, going through an email nurturing campaign, and so on. We know that a prospect who comes in through Drift is ready to jump right into the next s...tate of the buyer journey. |
|
Ben Nettesheim Senior Director of Digital Marketing SalesRabbit |
We love how Drift has streamlined our lead creation process. We’re talking to potential customers earlier in the sales process and saving both their and our time by automating the calendaring and support request process via Drift. Testimonial By Ben Nettesheim |
ORIGO Education - Education - Medium
OneCause - Non Profit Organization Management - Medium
Seamless.AI - Information Technology And Services
Vention - Manufacturing
durhamlane - Marketing And Advertising
More Qualified Pipeline: Faster — How to Do It with Drift
Frequently Asked Questions (FAQ)
What buyers ask before choosing Drift
What is Drift?
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle.
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
What is Drift used for?
What are the top features of Drift?
Who uses Drift?
What are Drift alternatives?
Where is Drift located?
Peers used Drift for engagement management and playbook creation
Drift Competitors
Drift Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
Drift Integrations
Drift integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Drift
Software Failure Risk Guidance
?for Drift
Overall Risk Meter
Top Failure Risks for Drift
Salesloft, Inc News
Clari + Salesloft Partners With allGood
Clari + Salesloft has formed a partnership with allGood to integrate their platforms, enhancing the Predictive Revenue System. This collaboration enables Salesloft customers to utilize allGood's AI marketing tools for automated reply management and marketing automation, bridging the gap between marketing pipeline creation and sales execution. The partnership aims to streamline the entire revenue journey with an AI-powered system.
Clari + Salesloft Partners with allGood to Extend AI Across the Full Revenue Funnel
Clari + Salesloft has partnered with allGood to enhance AI capabilities across the revenue funnel. This collaboration integrates allGood's AI email marketing solution, Mary, with Clari + Salesloft's Predictive Revenue System, bridging marketing and sales processes. The partnership aims to modernize revenue execution by automating buyer intent analysis and pipeline management, benefiting enterprise teams with a unified AI-powered system.
Salesloft & 1mind Integrate to Accelerate Predictive Revenue
Salesloft and 1mind have integrated their platforms to enhance predictive revenue orchestration. This collaboration combines Salesloft's Predictive Revenue System with 1mind's Superhumans, enabling dynamic, intelligence-driven buyer interactions. The integration enriches Salesloft Cadence with structured intelligence, improving personalized engagement and closing efficiency. The partnership supports enterprise security with advanced data protection measures.
Salesloft Conversation Intelligence
Salesloft's Conversation Intelligence integrates with Glean, enabling enterprise search and AI insights across sales conversations. This integration indexes call transcripts, summaries, and CRM context, enhancing visibility into customer interactions and deal health.
Salesloft, Inc Profile
HQ Location
1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309
Employees
251-500
Social
Financials
SERIES D
