Drift Overview
Drift is the world's first and only conversational marketing and sales platform. Everything starts with a conversation to drive customer engagement and business growth.
Use Cases
Customers recommend Engagement Management, Playbook Creation, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Drift.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Drift.
Drift Use-Cases and Business Priorities: Customer Satisfaction Data
Drift works with different mediums / channels such as Website. and Chat.
Drift's features include Bot, Personalization, Alerts: Popups & Notifications, etc. and Drift support capabilities include AI Powered, Chat Support, Email Support, etc. also Drift analytics capabilities include Analytics, and Custom Reports.
Reviews
"Drift helps us close the gap between sales and marketing. It's a part of the fabric of our tech stack across both functions front-end to back-end. And the more we expand our deployment and optimize it, the better our results." - George Gallegos
Peer review evidence (same sources as the product rating summary)
"...The real problem drift helps in solving is converting visitors to customer by keeping them engaged in real time...." Peer review by Anish K, Digital Marketing Strategist, Marketing and Advertising
"...I love the best about drift is the ability to create playbooks and let a leadbot run them to help guide, engage and qualify visitors into prospects on our website and the websites of our clients...." Peer review by David C., Marketing and Advertising
"...Pulling more leads from our website be it during hours or after hours...." Peer review by Trey G., Computer Software
Drift, Qualified, Continually, Ada, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Drift
Top Industries
- Computer Software
- Information Technology and Services
- Human Resources
Popular in
- Small Business
- Mid Market
- Enterprise
Drift is popular in Computer Software, Information Technology And Services, and Human Resources and is widely used by Small Business, Mid Market, and Enterprise.
Drift Customer wins, Customer success stories, Case studies
How can Drift enhance your Engagement Management process?
How does Drift address your Playbook Creation Challenges?
What solutions does Drift provide for Generation Of New Leads?
How does Drift address your Account Management Challenges?
What benefits does Drift offer for Conversion Management?
33 buyers and buying teams have used Cuspera to assess how well Drift solved their Conversational Marketing needs. Cuspera uses 7577 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Drift helps us close the gap between sales and marketing. It's a part of the fabric of our tech stack across both functions front-end to back-end. And the more we expand our deployment and optimize it, the better our results. Testimonial By George Gallegos |
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|
Drift interactions are super fast and efficient, and they definitely increase ROI on marketing dollars based on the improvement to the prospect and customer experience. We’re able to respond more quickly and have more relevant, personalized conversations that provide immediate value to buyers. Testimonial By Simy Bhagat |
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Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
George Gallegos CEO Jitterbit |
Drift helps us close the gap between sales and marketing. It's a part of the fabric of our tech stack across both functions front-end to back-end. And the more we expand our deployment and optimize it, the better our results. Testimonial By George Gallegos |
|
Simy Bhagat Growth Program Manager Zenefits |
Drift interactions are super fast and efficient, and they definitely increase ROI on marketing dollars based on the improvement to the prospect and customer experience. We’re able to respond more quickly and have more relevant, personalized conversations that provide immediate value to buyers. Testimonial By Simy Bhagat |
|
Georgi Mirazchiev Head of Demand & Digital Bynder |
Drift gives us a very tangible advantage in the marketplace. It's super easy to use and helps us make great first impressions. It has also made a massive difference for us by introducing Conversational Marketing to our team. Testimonial By Georgi Mirazchiev |
OneCause - Non Profit Organization Management - Medium
ORIGO Education - Education - Medium
Seamless.AI - Information Technology And Services
durhamlane - Marketing And Advertising
Vention - Manufacturing
More Qualified Pipeline: Faster — How to Do It with Drift
Frequently Asked Questions(FAQ)
for Drift
What is Drift?
Drift is a Revenue Acceleration Platform that helps deliver personalized customer experiences in real time. The software combines Conversational Marketing and Conversational Sales, helping the marketing and sales teams to work together and deliver better customer experiences across the complete customer lifecycle.
Drift’s custom scripted chatbot, the AI-powered qualification bot, which is a self learning engine and continuously improves the answering experience for buyers, automatically qualifies the leads and sets up the next step in the engagement process. Drift Intel identifies the customer and collects past experience data, linking it with the current needs to give the customer conversation a personalized experience.
The Conversational Sales module helps build a healthy pipeline with the automatically qualified prospects, providing access to centralised data on the target customer behaviour and other insights. Real-time notifications to Sales reps helps them connect instantly with the target accounts, and saves time in setting up meetings. Drift Analytics and Insights provides website engagement metrics, and insights on what customers care for, helping in working out customer strategy, optimize engagement and ROI.
What is Drift used for?
What are the top features of Drift?
Who uses Drift?
What are Drift alternatives?
Where is Drift located?
Peers used Drift for engagement management and playbook creation
Drift Competitors
Drift Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (135) |
| Analytics | Read Reviews (200) |
| Custom Reports | Read Reviews (523) |
Drift Integrations
Drift integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Drift
Software Failure Risk Guidance
?for Drift
Overall Risk Meter
Top Failure Risks for Drift
Salesloft, Inc News
Clari + Salesloft Appoints CRO and CTO to Scale Revenue Execution and AI
Clari + Salesloft has appointed Brian Benfer as Chief Revenue Officer and Rajesh Krishnaswami as Chief Technology Officer to enhance its revenue execution and AI capabilities. These appointments aim to scale the company's Predictive Revenue System, which integrates fragmented revenue data for real-time insights and automated execution. Benfer and Krishnaswami bring extensive experience in revenue leadership and AI-driven platform development, respectively, to drive the company's global growth and technological advancement.
Clari + Salesloft Connect Forecasting to Execution and Launch MCP Server
Clari and Salesloft have integrated their forecasting and execution capabilities with the launch of the MCP Server. This collaboration aims to enhance revenue operations by streamlining processes and improving data accuracy.
Clari + Salesloft Connect Forecasting to Execution, Open Revenue Data ...
Clari and Salesloft have launched new capabilities to integrate Clari's forecasting insights with Salesloft's execution layer, enhancing real-time revenue intelligence. The new Model Context Protocol (MCP) Server allows AI tools to access live Salesloft data, enabling seamless workflows and improved decision-making. This integration aims to close the gap between insight and action, streamlining processes for revenue teams.
Clari + Salesloft and Vidyard Expand to Boost Buyer Engagement
Clari + Salesloft and Vidyard have expanded their strategic partnership to enhance buyer engagement by integrating AI-powered video and engagement signals into revenue workflows. This collaboration aims to improve personalized communication, increase engagement metrics, and provide better visibility into buyer behavior, ultimately boosting sales performance and forecast accuracy.
Salesloft, Inc Profile
HQ Location
1180 West Peachtree Street NW Suite 600 Atlanta, GA 30309
Employees
251-500
Social
Financials
SERIES D
