engageSPARK Overview

EngageSpark offers feature-rich solutions for SMS, Voice, WhatsApp, and Airtime campaigns in 200+ countries. Automated calls, easy APIs, and contact management are provided without needing technical skills.

Use Cases

Customers recommend Contact List Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using engageSPARK.

Other use cases:

  • Call Recording
  • Customer Feedback Management
  • Contract Management
  • Workflow Management
  • Advertisement
  • Collaboration
  • Campaign Management
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Business Priorities

Launch New Products and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using engageSPARK.

Other priorities:

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engageSPARK Use-Cases and Business Priorities: Customer Satisfaction Data

engageSPARK works with different mediums / channels such as Phone Calls. and Text SMS.

engageSPARK's features include Feedback Surveys, Personalization, Auto Responder, etc. and engageSPARK support capabilities include Phone Support, 24/7 Support, AI Powered, etc. also engageSPARK analytics capabilities include Custom Reports, and Analytics.

Reviews

"We love using the engageSPARK platform – it’s super user-friendly, the customer service is great, and we’re learning how to get high response rates!" - Kasia Stochniol

engageSPARK, Slicktext, TextUs, Novocall, Attentive, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on engageSPARK Use Cases

Why is engageSPARK the best choice for Contact List Management?

How efficiently Does engageSPARK manage your Engagement Management?

What Are the key features of engageSPARK for Communication Management?

What solutions does engageSPARK provide for Customer Feedback Management?

12+ more Business Use Cases

56 buyers and buying teams have used Cuspera to assess how well engageSPARK solved their Mobile Marketing needs. Cuspera uses 583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
engageSPARK testimonial

Kasia Stochniol

Director

60 Decibels
We love using the engageSPARK platform – it’s super user-friendly, the customer service is great, and we’re learning how to get high response rates! Testimonial By Kasia Stochniol
engageSPARK testimonial

Rya Ducusin

Communications Specialist

CARE
The engageSPARK platform allows us to communicate important series of health-related tips to people with Non-Communicable Diseases (NCD). Our beneficiaries are very appreciative of the daily messages they get from us and are expecting the messages to arrive every day at 5pm PHT. Testimonial By Rya Ducusin
engageSPARK testimonial

Dustin Gibson

Assistant Scientist

Johns Hopkins University
engageSPARK enables us to send massive numbers of public health surveys. We get millions of data points in real-time and are able to complete our research very quickly. The platform is really powerful, yet easy-to-use, making any layperson feel like a techie! Testimonial By Dustin Gibson
CUSTOMERS TESTIMONIALS
engageSPARK testimonial

Kasia Stochniol

Director

60 Decibels
We love using the engageSPARK platform – it’s super user-friendly, the customer service is great, and we’re learning how to get high response rates! Testimonial By Kasia Stochniol
engageSPARK testimonial

Rya Ducusin

Communications Specialist

CARE
The engageSPARK platform allows us to communicate important series of health-related tips to people with Non-Communicable Diseases (NCD). Our beneficiaries are very appreciative of the daily messages they get from us and are expecting the messages to arrive every day at 5pm PHT. Testimonial By Rya Ducusin
engageSPARK testimonial

Dustin Gibson

Assistant Scientist

Johns Hopkins University
engageSPARK enables us to send massive numbers of public health surveys. We get millions of data points in real-time and are able to complete our research very quickly. The platform is really powerful, yet easy-to-use, making any layperson feel like a techie! Testimonial By Dustin Gibson

Case Studies

Non-Profit Organization Management

CASE STUDY People in Need (PIN)

engageSPARK helped People in Need run a mobile health campaign for young mothers in Nepal. They used IVR surveys, SMS blasts, and airtime top-ups to deliver mental health content and quizzes. The sys...tem sent automated calls and rewarded correct answers with mobile credit. Many mothers gained confidence and learned about mental health. The program improved awareness and highlighted the role of community health volunteers.

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Research

CASE STUDY Natural Resources Institute, University of Greenwich

engageSPARK’s Voice IVR survey platform helped the Natural Resources Institute collect dietary and hygiene data from women and children in remote Northern Uganda. The team faced low literacy, limited... tech exposure, and cultural barriers. 156 women-child pairs joined the study, with 74% completing the IVR survey. The average call lasted 23 minutes and covered 71 questions. The 3-month project cost $1,491, making each completed survey $12.85. The IVR solution enabled reliable, remote data collection in hard-to-reach areas.

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Non-Profit Organization Management

CASE STUDY Mercy Corps

engageSPARK helped Mercy Corps teach financial skills to 20,000 typhoon survivors in the Philippines. Mercy Corps used SMS and automated phone calls to deliver a 12-episode soap opera drama. Over 1,0...00,000 call blasts and SMS messages were sent. 48% of voice message recipients responded to quizzes after each episode. Among surveyed recipients, use of savings accounts increased by 106%. Mercy Corps launched a second soap opera due to the campaign's success.

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Non-Profit Organization Management

CASE STUDY Noora Health

Noora Health used engageSPARK to help patients and families after surgery. The platform sent daily IVR phone calls and SMS messages with reminders and health tips. Over 14 weeks, Noora Health deliver...ed more than 1,000 automated phone call trainings to 205 people. This helped reinforce hospital training and improved patient care at home. The solution worked even in remote areas without internet access.

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Non-Profit Organization Management

CASE STUDY Negros Women for Tomorrow Foundation and ideas42

engageSPARK helped Negros Women for Tomorrow Foundation and ideas42 train 4,014 microentrepreneurs in financial literacy. The program used weekly 4-5 minute pre-recorded voice calls over five and a h...alf months. Nearly 70,000 calls were made. On average, 79% of participants completed each training call. Only 14% disconnected in the first minute. The training improved business practices and record keeping for participants.

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Non-Profit Organization Management

CASE STUDY SNV Cambodia

engageSPARK's IVR platform helped SNV Cambodia run a campaign to fight child malnutrition in rural areas. SNV sent 24 IVR audio messages in Khmer to mothers, encouraging them to feed their children m...ore vegetables. All focus group participants signed up to receive the messages. Over 7 months, SNV sent 20,000 IVR calls to 850 recipients. The campaign used quizzes to check understanding and had a high success rate at low cost.

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Video

engageSPARK - How to Configure Rules for Incoming SMS

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Frequently Asked Questions(FAQ)

for engageSPARK

What is engageSPARK?

engageSPARK is a mobile engagement platform that builds and launches interactive SMS and voice campaigns. It is designed to leverage the power of automation and workflows via phone calls, messaging and chat. It helps to interact with beneficiaries, survey research participants, and build relationships with customers.

It helps to create phone surveys, pre-recorded messages, interactive telephone services, automatic replies in audio or text and more, enabling companies to reach their clients and audiences through phone and SMS campaigns. It sends promos and notifications through bulk SMS and text blast, gets answers with SMS, feedback with voice, automates incentives, schedules a series of texts and calls, and engages people via WhatsApp.

Some of its features include voice and SMS blasts, automated calls (IVR), 24/7 hotline, virtual phone numbers, easy-to-use APIs, android SMS gateway app, airtime top-up, easily import and manage contacts, and more.

What is engageSPARK used for?

engageSPARK is a Mobile Marketing Software mainly used by its customers to Launch New Products and Improve Internal Communications by Contact List Management, Engagement Management and Communication Management .

What are the top features of engageSPARK?

Feedback surveys, Personalization and Auto responder are some of the top features of engageSPARK.

What are engageSPARK alternatives?

Slicktext, TextUs, Novocall and Attentive are popular alternatives for engageSPARK.

Where is engageSPARK located?

engageSPARK is headquartered at Makati City, Metro Manila.
lightning

Peers used engageSPARK for contact list management and engagement management

engageSPARK Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.16/5 ★

Read Reviews (2)
Custom Reports

4.12/5 ★

Read Reviews (82)
Analytics

4.02/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.16/5 ★

Read Reviews (2)
Custom Reports

4.12/5 ★

Read Reviews (82)
Analytics

4.02/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for engageSPARK

Overall Risk Meter

Low Medium High

Top Failure Risks for engageSPARK

engageSPARK, Inc News

Ylabs – The Almasi Challenge

The post Ylabs – The Almasi Challenge appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

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Sparking interest: Issue # 6

The post Sparking interest: Issue # 6 appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

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Sparking interest: Issue # 5

The post Sparking interest: Issue # 5 appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

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Sparking interest: Issue # 4

The post Sparking interest: Issue # 4 appeared first on SMS, Voice, WhatsApp, and Airtime Campaigns in 200+ Countries.

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engageSPARK, Inc Profile

Company Name

engageSPARK, Inc

Company Website

//engagespark.com

HQ Location

Makati City, Metro Manila

Employees

11-50

Social

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Financials

SEED