Gong Overview
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"Without Gong, we wouldn’t know what works and what doesn’t work in the field. Having insight into our customer interactions allows us to understand how the buyer’s perception of our product and positioning are evolving. Gong allows us to build the r...epeatable, reliable sales motion necessary for hypergrowth." - Armen Zildjian
Gong, Chorus by ZoomInfo, Salesken, Jiminny, Wingman, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Gong Use Cases
What benefits does Gong offer for Sales Call Management?
Why is Gong the best choice for Call Coaching?
What Are the key features of Gong for Deal Analytics & Insights?
How does Gong facilitate Sales Rep Engagement?
Why is Gong the best choice for Onboarding?
55+ more Business Use Cases
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Without Gong, we wouldn’t know what works and what doesn’t work in the field. Having insight into our customer interactions allows us to understand how the buyer’s perception of our product and positioning are evolving. Gong allows us to build the repeatable, reliable sales motion necessary for hyp...ergrowth. |
|
Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game. |
|
|
As a completely remote company that does everything over Zoom, [Gong] helps us build alignment. Testimonial By Christopher G |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Armen Zildjian VP Sales DRIFT |
Without Gong, we wouldn’t know what works and what doesn’t work in the field. Having insight into our customer interactions allows us to understand how the buyer’s perception of our product and positioning are evolving. Gong allows us to build the repeatable, reliable sales motion necessary for hyp...ergrowth. |
|
Anna Phalen VP Sales & Account Management Jellyvision |
Sales is challenging and constantly evolving. One way to get better is to learn from the best. #celebrate brings together a community of thoughtful, innovative sales professionals who are eager and willing to share best practices. Come with ideas, listen to your peers, and leave with a new perspect...ive on how to innovate your sales game. |
|
Christopher G Senior Product Manager AptibleMarket Research |
As a completely remote company that does everything over Zoom, [Gong] helps us build alignment. Testimonial By Christopher G |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study JellyvisionRead More |
Computer Software
|
Computer Software |
Case Study SendosoRead More |
|
NA |
CASE STUDY Corporate TravelerRead More |
Video
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc News
Boost pipeline growth, anywhere you work: Gong Anywhere comes to Gmail and Salesforce
Gong Anywhere integrates revenue AI into Gmail and Salesforce, enhancing sales reps' productivity by providing necessary context within their workflow. It aims to reduce time wasted on switching between tools and will soon be available for Microsoft Outlook as well.
Gong Named to Inc.s 2024 Best in Business List in the AI & Data Category
Gong was named to Inc.s 2024 Best in Business list in the AI & Data category for its impact on revenue teams using AI and customer-interaction data to boost productivity and growth.
Unify sales teams: Drive consistency and growth with Gongs new AI announcements
Gong.io announced new AI enhancements to their Revenue AI Platform, aiming to unify sales teams and improve productivity by addressing disjointed processes and inefficient workflows.
Gong.io Inc Feeds
Sales engagement that establishes trust: How we use Gong Engage at Gong
Gong.io uses Gong Engage to enhance sales engagement, boost win rates, and increase revenue per representative by building trust and standing out in competitive markets.
BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging
The post BELONG@GONG: Our FY24 Update on Diversity, Equity, Inclusion, and Belonging appeared first on Gong.
Forrester report shows the benefits of revenue tech stack consolidation
The post Forrester report shows the benefits of revenue tech stack consolidation appeared first on Gong.
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
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