IBM Spss Statistics Overview

IBM SPSS Statistics empowers decisions using advanced analytics tools for impactful insights. Features enable precision analysis for users.

Use Cases

Customers recommend Market Research, Funnel Analysis, Social Media Analytics, as the business use cases that they have been most satisfied with while using IBM Spss Statistics.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Forecasting
  • Lead Analytics
  • Proposal & Quote Management
  • Competitive Intelligence
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using IBM Spss Statistics.

Other priorities:

  • Launch New Products
  • Grow Market Share
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Efficiency
  • Increase Sales & Revenue
  • Acquire Customers
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IBM Spss Statistics Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Spss Statistics works with different mediums / channels such as Social Media. Phone Calls. and Mobile.

IBM Spss Statistics's features include Feedback Surveys, Dashboard, Calculator, etc. and IBM Spss Statistics support capabilities include AI Powered, Chat Support, Email Support, etc. also IBM Spss Statistics analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The business problems I solved with SPSS pertains to marketing research...." Peer review by Janeth W., Consumer Goods

IBM Spss Statistics, OWOX, Everflow, Upwave, CB Insights, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for IBM Spss Statistics

Top Industries

  • Education
  • Research
  • Hospital & Health Care

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

IBM Spss Statistics is popular in Education, Research, and Hospital & Health Care and is widely used by Large Enterprise, Enterprise, and Small Business.

Comprehensive Insights on IBM Spss Statistics Use Cases

How can IBM Spss Statistics optimize your Market Research Workflow?

Why is IBM Spss Statistics the best choice for Funnel Analysis?

Why is IBM Spss Statistics the best choice for Social Media Analytics?

How can IBM Spss Statistics optimize your Helpdesk Management Workflow?

How does IBM Spss Statistics facilitate Communication Management?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well IBM Spss Statistics solved their Marketing Data Intelligence needs. Cuspera uses 3382 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Case Studies

Media Production

CASE STUDY BBC Studios

BBC Studios faced performance issues with their IT environment running at over 95% capacity. They used IBM Turbonomic to automate resource management, which helped them identify and fix storage cachi...ng issues. This led to a significant reduction in end-user complaints and eliminated downtime. During the COVID-19 pandemic, they overprovisioned resources but later streamlined, reclaiming 228 GB of memory and 22 vCPUs in one month. The solution allowed them to focus on strategic initiatives instead of constant firefighting.

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Information Technology and Services

CASE STUDY IBM CIO Organization

The IBM CIO Organization needed to optimize resource allocation for 1,600 applications and 280,000 users. They adopted Red Hat OpenShift but faced challenges with resource management. They implemente...d IBM Turbonomic for automated resource optimization. This led to a 3.8 TB decrease in memory limits and 64% decrease in CPU requests. Turbonomic executes 45,000 automated actions monthly, saving time and costs, and allowing the team to focus on innovation.

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Transportation/Trucking/Railroad

CASE STUDY American Airlines

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations ...faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

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Banking

CASE STUDY ANZ Bank

ANZ Bank wanted to modernize its mainframe application development. They adopted DevOps practices to improve efficiency and reduce costs. IBM tools helped them automate tasks and improve developer pr...oductivity by 25%. They also reduced licensing costs by 90% and maintenance outages by 50%. The transformation improved both internal and external user experiences.

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Retail

CASE STUDY Boots UK

Boots UK needed to upgrade its digital infrastructure to handle increased online demand, especially during peak times. The company partnered with IBM Consulting to modernize its e-commerce platform u...sing IBM Cloud and Red Hat OpenShift. This transformation led to a 42% annual increase in digital orders and a 115% revenue growth over two years. The project was completed on time and within budget, with no incidents during the launch.

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Banking

CASE STUDY State Bank of India

State Bank of India (SBI) wanted to transform its digital banking experience. They created YONO, a platform combining banking, financial services, and lifestyle products. SBI partnered with IBM to us...e their technology and expertise. They applied the IBM Garage Methodology for agile development. The platform offers features like cardless ATM withdrawals and integrates various financial services. YONO has 64 million app downloads and 9 million daily logins. Security and data integration were key priorities in the development.

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Frequently Asked Questions(FAQ)

for IBM Spss Statistics

What is IBM Spss Statistics used for?

IBM Spss Statistics is a Marketing Data Intelligence Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Market Research, Funnel Analysis and Social Media Analytics .

What are the top features of IBM Spss Statistics?

Feedback surveys, Dashboard and Calculator are some of the top features of IBM Spss Statistics.

Who uses IBM Spss Statistics?

IBM Spss Statistics is used by Education, Research and Hospital & Health Care among other industries.

What are IBM Spss Statistics alternatives?

OWOX, Everflow, Upwave and CB Insights are popular alternatives for IBM Spss Statistics.

Where is IBM Spss Statistics located?

IBM Spss Statistics is headquartered at 1, New Orchard Road Armonk New York 10504-1722 USA.
lightning

Peers used IBM Spss Statistics for market research and funnel analysis

IBM Spss Statistics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (27)
Analytics

4.36/5 ★

Read Reviews (787)
Custom Reports

4.06/5 ★

Read Reviews (1190)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.85/5 ★

Read Reviews (27)
Analytics

4.36/5 ★

Read Reviews (787)
Custom Reports

4.06/5 ★

Read Reviews (1190)

Software Failure Risk Guidance

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for IBM Spss Statistics

Overall Risk Meter

Low Medium High

Top Failure Risks for IBM Spss Statistics

International Business Machines Corporation News

Partnership

Fairly AI and IBM watsonx.ai deliver next-level AI governance and security

Fairly AI integrated its Security for AI Asenion platform with IBM watsonx.ai, enabling advanced AI governance and security for enterprise AI deployments. The joint solution automates vulnerability detection, remediation, and compliance mapping, helping organizations manage risks like prompt injection and bias. This integration targets regulated industries seeking robust oversight and transparency for generative AI models.

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M&A

IBM Tried to Acquire Informatica before Salesforce (CRM) - TipRanks.com

IBM attempted to acquire Informatica before Salesforce entered acquisition talks. The discussions did not result in a deal, but highlight IBM's ongoing interest in expanding its data management and analytics portfolio through strategic acquisitions.

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Product

Announcing IBM Db2 12.1.2: Empowering your AI and cloud data transformation

IBM released Db2 12.1.2 on June 5, 2025, adding native support for vector data storage and semantic similarity search. The update enables AI-ready data management, retrieval augmented generation (RAG), advanced recommendation systems, and hybrid analytics by integrating vector embeddings with structured data. New features target cloud-native and AI-driven workloads, supporting use cases like fraud detection and image matching.

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Product

IBM launches watsonx AI Labs to support builders in NYC - Engineering.com

IBM has launched watsonx AI Labs in New York City to accelerate artificial intelligence innovation and support AI builders. The new labs will provide resources, infrastructure, and expertise for startups and enterprises developing AI solutions using IBM's watsonx platform. This initiative aims to strengthen New York's position as a hub for AI-driven technology and enterprise software development.

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International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

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Financials

IPO