Issuetrak Overview
Issuetrak provides an easy and affordable ticketing system for help desks and workflow management. It supports customer service, complaint resolution, and more.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Issuetrak.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Issuetrak.
Issuetrak Use-Cases and Business Priorities: Customer Satisfaction Data
Issuetrak's features include Ticketing, Alerts: Popups & Notifications, Dashboard, etc. and Issuetrak support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also Issuetrak analytics capabilities include Custom Reports, and Analytics.
Reviews
"...- customers can login to see all their issues - great email rules you can customize to how your team works and what your customers want - nice set of reports already on board - VERY nice work flows (once we saw these, we used them for EVERYTHING) -..." Peer review by Elisabeth H., Director, Member Support and Training, Computer Software
Issuetrak, Mojo Helpdesk, Helpspot, HaloITSM, Jitbit Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Issuetrak
Top Industries
- Information Technology and Services
- Education
- Computer Software
Popular in
- Small Business
- Enterprise
- Mid Market
Issuetrak is popular in Information Technology And Services, Education, and Computer Software and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Issuetrak Use Cases
What makes Issuetrak ideal for Helpdesk Management?
What solutions does Issuetrak provide for Workflow Management?
What Are the key features of Issuetrak for Knowledge Management?
What makes Issuetrak ideal for Sales Document Management?
What benefits does Issuetrak offer for Communication Management?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Issuetrak solved their Help Desk needs. Cuspera uses 1658 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
NFA! Quick Notes in Issuetrak
Frequently Asked Questions(FAQ)
for Issuetrak
What is Issuetrak used for?
What are the top features of Issuetrak?
Who uses Issuetrak?
What are Issuetrak alternatives?
Where is Issuetrak located?
Peers used Issuetrak for helpdesk management and workflow management
Issuetrak Competitors
Issuetrak Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (207) |
| Analytics | Read Reviews (10) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (207) |
| Analytics | Read Reviews (10) |
Issuetrak Integrations
Issuetrak integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Issuetrak
Overall Risk Meter
Top Failure Risks for Issuetrak
Issuetrak Profile
Company Name
Issuetrak
Company Website
https://www.issuetrak.com/HQ Location
6160 Kempsville Circle, Suite 101 B, Norfolk, Virginia 23502, US
Employees
11-50
Social
Financials
PRIVATE
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