LogMeIn Rescue Overview
LogMeIn Rescue enhances enterprise remote IT support capabilities. Companies can try the software for free to elevate their technical support.
Use Cases
Customers recommend Helpdesk Management, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using LogMeIn Rescue.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using LogMeIn Rescue.
LogMeIn Rescue Use-Cases and Business Priorities: Customer Satisfaction Data
LogMeIn Rescue works with different mediums / channels such as Chat. Offline. Phone Calls etc.
LogMeIn Rescue's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and LogMeIn Rescue support capabilities include Chat Support, Phone Support, Email Support, etc. also LogMeIn Rescue analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Sometimes it is hard to train others on things without visual representation that they can use for reference, so having the ability to share screens and remote-in to their computer to assist is a lifesaver...." Peer review by Raven M, Customer Service Rep
LogMeIn Rescue, GoTo Resolve, Web+Center, SysAid, ManageEngine ServiceDesk Plus, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for LogMeIn Rescue
Top Industries
- Information Technology and Services
- Computer Software
- Computer & Network Security
Popular in
- Mid Market
- Small Business
- Enterprise
LogMeIn Rescue is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on LogMeIn Rescue Use Cases
How efficiently Does LogMeIn Rescue manage your Helpdesk Management?
How can LogMeIn Rescue optimize your Collaboration Workflow?
How can LogMeIn Rescue optimize your Engagement Management Workflow?
What solutions does LogMeIn Rescue provide for Customer Feedback Management?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well LogMeIn Rescue solved their Help Desk needs. Cuspera uses 1393 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Video
LogMeIn Rescue – Remote meeting tools aren’t built for IT support
Frequently Asked Questions(FAQ)
for LogMeIn Rescue
What is LogMeIn Rescue?
LogMeIn Rescue is a Secure remote desktop software that drives better business outcomes with remote support. It helps to improve visibility and enhance customer relationships.
It is a comprehensive software that offers remote support to a wide range of platforms, allowing technicians to teleport on the customer premises and fix the problem which helps to save time, money and boost efficiency.
Rescue can support any device like mobile, Mac to windows. It is capable of handling multiple sessions and helps to collaborate with technicians for any issue anytime, instant chat and finally reboot and reconnect.
What is LogMeIn Rescue used for?
What are the top features of LogMeIn Rescue?
Who uses LogMeIn Rescue?
What are LogMeIn Rescue alternatives?
Where is LogMeIn Rescue located?
Peers used LogMeIn Rescue for helpdesk management and collaboration
LogMeIn Rescue Competitors
LogMeIn Rescue Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (41) |
| Analytics | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (41) |
| Analytics | Read Reviews (9) |
LogMeIn Rescue Integrations
LogMeIn Rescue integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for LogMeIn Rescue
Overall Risk Meter
Top Failure Risks for LogMeIn Rescue
Logmein Inc Profile
HQ Location
320 Summer Street, Boston, MA 02210
Employees
1001-5000
Social
Financials
IPO
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