MessageDesk: Use-Cases, Insights and Reviews | 2025 Cuspera

MessageDesk helped Ace Sanitation cut accounts receivable by 80% using text reminders. The company faced high unpaid invoices and missed trash pickups. They used MessageDesk to send weekly trash remi...nders, text invoices, and payment links. This led to fewer missed pickups and less time spent on customer calls. Ace Sanitation also got more Google reviews and kept better records of customer conversations.
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MessageDesk helped American Housekeeping cut phone time and get paid faster. They used MessageDesk for automated text reminders, text-to-pay, and review requests. Missed payments and accounts receiva...ble dropped by 64%. Incoming phone calls were cut in half. Daily phone time went down by 92%. They now get more Google reviews and handle customer service by text.
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MessageDesk helped AMS Healthcare Staffing fill open care shifts three times faster. AMS used MessageDesk’s shared team SMS inbox and mass text broadcasts to reach over 200 nurses and care providers.... The team unified all text communications, replaced multiple phone numbers, and used templates for quick HR and shift messages. AMS sent nearly 250,000 messages since switching, making shift filling faster and easier for everyone.
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MessageDesk helped Cash N’ Go, a payday lender, reduce time spent on phone calls and improve customer communication. The team used MessageDesk to schedule personalized text reminders and automate mes...sages. This led to a 30% increase in on-time loan payments. Daily phone time was cut by 50%. Cash N’ Go now sends timely reminders and personalized messages, making customers feel valued.
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MessageDesk helped Columbia Basin Agriculture Research Center (CBARC) at Oregon State University improve team communication. Debbie, the office manager, used MessageDesk to send emergency alerts and ...updates to all staff at once. The platform removed group size limits and made it easy to add or remove contacts. CBARC now reaches everyone quickly, even in remote areas. Debbie says MessageDesk saved her from making many phone calls and made communication simple and reliable.
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MessageDesk helped DeNooyer Chevrolet run a text-to-vote campaign at their Chalk the Lot event. The dealership used MessageDesk's mass text broadcasts and automations to collect votes and contact inf...o. Attendees voted by texting a keyword to a dedicated phone number. Social media posts let more people join in. The campaign added 536 new contacts to DeNooyer Chevrolet's marketing list.
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