Netsuite CRM Overview
NetSuite CRM provides a real-time, 360-degree customer view, streamlining lead-to-cash processes and improving sales performance. It integrates with Oracle Eloqua for bi-directional record updates.
Use Cases
Customers recommend Workflow Management, Contact List Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Netsuite CRM.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Netsuite CRM.
Netsuite CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Netsuite CRM works with different mediums / channels such as Phone Calls.
Netsuite CRM's features include Recording, Dashboard, and Personalization. and Netsuite CRM support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Netsuite CRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Netsuite integration: it helps lead and customer contact info integrate smoothly for email campaignsDetailed analyticsEmail automation..." Peer review by Verified User, Director in Marketing, Consumer Services
Netsuite CRM, Scratchpad, Less Annoying CRM, Teamgate CRM, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Netsuite CRM
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Netsuite CRM is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Netsuite CRM Use Cases
How does Netsuite CRM address your Workflow Management Challenges?
What benefits does Netsuite CRM offer for Contact List Management?
What benefits does Netsuite CRM offer for Proposal & Quote Management?
What benefits does Netsuite CRM offer for Lead Tracking?
How can Netsuite CRM optimize your Engagement Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Netsuite CRM solved their CRM needs. Cuspera uses 1378 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Video
Grace Loves Lace Marries NetSuite CRM and Demand Planning for an Exceptional Bridal Experience

Frequently Asked Questions(FAQ)
for Netsuite CRM
What is Netsuite CRM?
NetSuite CRM software is a cloud solution that delivers a real-time, 360-degree view of the customers. It helps to increase sales and revenue and acquire customers.
NetSuite CRM provides information across the entire customer lifecycle from lead through opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. It also delivers quotes, order management, commissions, sales forecasting, and integrated e-commerce capabilities.
Key features of NetSuite CRM include streamlining lead-to-cash processes, elevates productivity across the organization with a 360-degree view of customers, manages global sales and services organizations, and improves sales performance through forecasting, upsell and commission management and more.
What is Netsuite CRM used for?
What are the top features of Netsuite CRM?
Who uses Netsuite CRM?
What are Netsuite CRM alternatives?
Where is Netsuite CRM located?
Netsuite CRM Competitors
Netsuite CRM Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Custom Reports | Read Reviews (216) |
Analytics | Read Reviews (25) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (2) |
Custom Reports | Read Reviews (216) |
Analytics | Read Reviews (25) |
Netsuite CRM Integrations
Netsuite CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Netsuite CRM
Software Failure Risk Guidance
?for Netsuite CRM
Overall Risk Meter
Top Failure Risks for Netsuite CRM
Oracle Corporation News
Oracle to Offer Googles Gemini Models to Customers, Accelerating Enterprises Agentic AI Journeys
Oracle and Google Cloud have expanded their partnership to integrate Google's Gemini AI models into Oracle Cloud Infrastructure (OCI) Generative AI service. This collaboration allows Oracle customers to utilize advanced AI capabilities for various enterprise applications, including finance, HR, and marketing, enhancing workflow automation and AI agent deployment.
Oracle Deploys OpenAI GPT-5 Across Database and Cloud Applications Portfolio
Oracle has integrated OpenAI's GPT-5 across its database and cloud applications, including Oracle Fusion Cloud Applications and Oracle NetSuite. This deployment allows customers to leverage advanced AI capabilities for enhanced coding, reasoning, and business insights. The integration aims to improve productivity and decision-making through sophisticated AI-driven processes.
Celent Recognizes Oracle for Excellence in Digital Banking Platforms
Oracle Financial Services has been recognized by Celent as a leader in digital banking platforms, earning the Luminary designation in corporate digital banking and multiple XCelent Awards for retail and SMB banking. This recognition highlights Oracle's innovation in scalable, secure digital banking solutions across various regions, reinforcing its leadership in the financial services industry.
Lighthouse Now Available on Oracle Cloud Marketplace
Lighthouse's platform suite is now available on Oracle Cloud Marketplace, integrating with Oracle's OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). This integration allows hoteliers to access real-time data and insights, enhancing revenue management. The deployment on Oracle Cloud Infrastructure (OCI) offers streamlined data flow and operational efficiency for hotels globally.
Oracle Corporation Profile
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO