NextGen Population Health: Use-Cases, Insights and Reviews | 2024 Cuspera

Nextgen Population Health Engagement Management helps healthcare providers to improve patient engagement. The system integrates with electronic health records (EHRs) and provides tools for patient communication, scheduling, and care coordination. These capabilities support efficient patient engagement, cost reduction, and improved quality of care.

The system offers customizable workflows, allowing users to tailor processes to their specific needs. These workflows streamline documentation, improve visibility into task status, and enhance efficiency. However, the system sometimes suffers from workflow inconsistencies and lacks weekend support.

NextGen Population Health Revenue Cycle Management helps practices collect money owed to them. It automates many tasks, such as creating bills and managing claims, which saves time and improves efficiency. These tools also help practices manage their finances and improve the overall health of the practice.

Nextgen Population Health Helpdesk Management offers support for users facing challenges with their products and services. Users can access a helpdesk with shared solutions and experience for common issues. Nextgen's customer support staff provides timely and knowledgeable assistance to resolve issues quickly.

Nextgen Population Health Contract Management offers managed care contracting support, contract analytics and performance management. The program also supports contract review and strategy setting for managed care contracts and value-based care. Nextgen Population Health Contract Management has limitations, as some features require additional contracts with other vendors.