Optimizely Data Platform Overview

Optimizely Data Platform enables scalable data integration across all channels quickly. It enhances customer data management for improved marketing efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Campaign Management, as the business use cases that they have been most satisfied with while using Optimizely Data Platform.

Other use cases:

  • Segmentation And Targeting
  • Loyalty Management
  • Helpdesk Management
  • Merchandising
  • Channel Marketing
  • Personalized Marketing
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Optimizely Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Optimizely Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Data Platform works with different mediums / channels such as E-Mail. and Mobile.

Optimizely Data Platform's features include Personalization, Micro Customer Segmenting, Alerts: Popups & Notifications, etc. and Optimizely Data Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Optimizely Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Delivering this consistent, cross-channel experience has been seamless. We simply create the segment, sync it over to Facebook and Google Ad Managers, and the ads run. I don't have to worry about it. It works with no manual adjustments and saves me ...a ton of time." - Justin Roberson

Optimizely Data Platform, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Data Platform

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimizely Data Platform is popular in Internet, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Optimizely Data Platform Customer wins, Customer success stories, Case studies

What Are the key features of Optimizely Data Platform for Engagement Management?

Why is Optimizely Data Platform the best choice for Lifetime Value Management?

Why is Optimizely Data Platform the best choice for Campaign Management?

What Are the key features of Optimizely Data Platform for Segmentation And Targeting?

Why is Optimizely Data Platform the best choice for Loyalty Management?

11 buyers and buying teams have used Cuspera to assess how well Optimizely Data Platform solved their Customer Data Platform needs. Cuspera uses 1157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Justin Roberson

Audiogon

Delivering this consistent, cross-channel experience has been seamless. We simply create the segment, sync it over to Facebook and Google Ad Managers, and the ads run. I don't have to worry about it. It works with no manual adjustments and saves me a ton of time. Testimonial By Justin Roberson
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Justin Roberson

Audiogon

Delivering this consistent, cross-channel experience has been seamless. We simply create the segment, sync it over to Facebook and Google Ad Managers, and the ads run. I don't have to worry about it. It works with no manual adjustments and saves me a ton of time. Testimonial By Justin Roberson
Optimizely Data Platform testimonial

Chelsea Jarvis

Bidwells

Companies like us that have multiple campaigns happening concurrently run the risk of diluting the brand and messaging. By using Optimizely’s Visitor Groups and Recommendations, we can negate that risk. Testimonial By Chelsea Jarvis
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
 

Optimizely Customers Saw 446% 3-year ROI and Sub-Six-Month Payback with AI-Powered Digital Experience Solutions

Optimizely's AI-powered digital experience platform, Optimizely One, delivered a 446% ROI over three years, according to a Forrester study. The platform improved digital conversions by 8% and session... visits by 5%, generating $40.3 million in incremental revenue. It enhanced productivity for developers and marketers, reduced legacy system costs, and provided significant value through centralized data and AI-driven personalization.

Optimizely - Information Technology And Services - Information Technology and Services

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team built a visually appealing site in just two weeks. The tools let developers and mar...keters work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.

Optimizely - Information Technology And Services - Information Technology and Services

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The team built a visually appealing site in just two weeks. Marketers and developers worked faster w...ith real-time editing and better content structure. Optimizely Web Experimentation let them run more tests and improve digital experiences. The new platform made campaign management and reporting easier for the team.

Frequently Asked Questions(FAQ)

for Optimizely Data Platform

What is Optimizely Data Platform?

Optimizely Data Platform (formerly Zaius) is a Customer Data Platform (CDP) for marketing, and service teams to accelerate customer revenue and loyalty.

Optimizely Data Platform consolidates and understands customer data and applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of their choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Optimizely Data Platform comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

What is Optimizely Data Platform used for?

Optimizely Data Platform is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Enhance Customer Relationships by Engagement Management, Lifetime Value Management and Campaign Management .

What are the top features of Optimizely Data Platform?

Personalization, Micro customer segmenting and Alerts: popups & Notifications are some of the top features of Optimizely Data Platform.

Who uses Optimizely Data Platform?

Optimizely Data Platform is used by Internet, Information Technology And Services and Retail among other industries.

What are Optimizely Data Platform alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Optimizely Data Platform.

Where is Optimizely Data Platform located?

Optimizely Data Platform is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Data Platform for engagement management and lifetime value management

Optimizely Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)

Software Failure Risk Guidance

?

for Optimizely Data Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Data Platform

Optimizely, Inc. News

Product

Optimizely Opal University Trains Marketers to Build AI Agents

Optimizely's Opal University is training marketers to build AI agents, with over 1,100 leaders enrolled. Participants created 375 AI agents in five days, automating tasks like SEO and content operations. The program highlights a shift towards AI systems in marketing, emphasizing practical applications over theoretical concepts. Optimizely's approach aims to integrate AI into marketing workflows, enhancing productivity and execution speed.

Product

Optimizely 'Opal University' Participants Build 375 AI Agents in Five ...

Optimizely's Opal University program has seen significant engagement, with over 1,100 marketing leaders participating to build AI agents that streamline workflows. The program, part of Optimizely's AI orchestration platform, aims to integrate AI into marketing processes, achieving up to 95% time savings. Participants from major enterprises have built 375 AI agents, enhancing functions like SEO and content operations. Optimizely plans to expand its agent ecosystem, further embedding AI into marketing workflows.

Product

Optimizely Opal University Sees Surge in AI Agent Adoption

Optimizely's Opal University program has seen rapid adoption, with over 1,100 participants in two weeks, building 375 AI agents. The program enhances productivity for major brands like Canva and Zoom, with reported time savings of 80% to 95%. Optimizely's AI orchestration platform, Opal, integrates AI into digital marketing workflows, boosting experiment velocity by 79% and speeding up campaign delivery by 54%.

Awards

Optimizely Recognized as a Leader for the 9th Year in a Row in Gartner Magic Quadrant for Content Marketing Platforms

Optimizely has been recognized as a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the ninth consecutive year, highlighting its continued excellence in the digital experience sector.

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D