Optimizely Data Platform Overview

Optimizely Data Platform enables scalable data integration across all channels quickly. It enhances customer data management for improved marketing efficiency.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Campaign Management, as the business use cases that they have been most satisfied with while using Optimizely Data Platform.

Other use cases:

  • Segmentation And Targeting
  • Loyalty Management
  • Helpdesk Management
  • Merchandising
  • Channel Marketing
  • Personalized Marketing
  • Contact List Management
See all use cases See less use cases

Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Optimizely Data Platform.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Launch New Products
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Build Brand Awareness
  • Improve Consistency
  • Improve Internal Communications
See all business priorities See less business priorities

Optimizely Data Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Optimizely Data Platform works with different mediums / channels such as E-Mail. and Mobile.

Optimizely Data Platform's features include Personalization, Micro Customer Segmenting, Alerts: Popups & Notifications, etc. and Optimizely Data Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Optimizely Data Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We had tremendous success focusing on our customers in our emails and providing logical actions within our email campaigns," says Mosinski, referring to their highly relevant and beautifully designed emails. "I love the flexibility of [Data Platform...] and that it allows us to create these campaigns. And I love the investment our customer success manager has in our brand."" - Steve Mosinsk

Optimizely Data Platform, Blueshift, Ascent360, Lytics CDP, Amperity Customer Data Management, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimizely Data Platform

Top Industries

  • Internet
  • Information Technology and Services
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimizely Data Platform is popular in Internet, Information Technology And Services, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Optimizely Data Platform Use Cases

What solutions does Optimizely Data Platform provide for Engagement Management?

What solutions does Optimizely Data Platform provide for Lifetime Value Management?

What makes Optimizely Data Platform ideal for Campaign Management?

Why is Optimizely Data Platform the best choice for Segmentation And Targeting?

How efficiently Does Optimizely Data Platform manage your Loyalty Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Optimizely Data Platform solved their Customer Data Platform needs. Cuspera uses 1157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Steve Mosinsk

Fox Rent-A-Car

We had tremendous success focusing on our customers in our emails and providing logical actions within our email campaigns," says Mosinski, referring to their highly relevant and beautifully designed emails. "I love the flexibility of [Data Platform] and that it allows us to create these campaigns.... And I love the investment our customer success manager has in our brand."

Testimonial By Steve Mosinsk
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
Optimizely Data Platform testimonial

Amanda Scarnechia

Scotts

We knew Optimizely would be the best partner because they have the existing technology: All our existing customer data is stored in the Optimizely Data Platform, and so are all the channels we need. Testimonial By Amanda Scarnechia
CUSTOMERS TESTIMONIALS
Optimizely Data Platform testimonial

Steve Mosinsk

Fox Rent-A-Car

We had tremendous success focusing on our customers in our emails and providing logical actions within our email campaigns," says Mosinski, referring to their highly relevant and beautifully designed emails. "I love the flexibility of [Data Platform] and that it allows us to create these campaigns.... And I love the investment our customer success manager has in our brand."

Testimonial By Steve Mosinsk
Optimizely Data Platform testimonial

NATALIE LODWIG

Strut This

I think the beauty of these campaigns is that we've been able to build out and replicate these models throughout our various campaigns. It's been eye-opening to continue to watch the customer evolve within the lifecycle and hone in on the personalized shopping experience, which we feel is vital for... all brands in this day and age — and specifically to Strut This.

Testimonial By NATALIE LODWIG
Optimizely Data Platform testimonial

Amanda Scarnechia

Scotts

We knew Optimizely would be the best partner because they have the existing technology: All our existing customer data is stored in the Optimizely Data Platform, and so are all the channels we need. Testimonial By Amanda Scarnechia

Case Studies

COMPANY INDUSTRY CASE STUDIES
Optimizely Data Platform case study
NA
Case Study Bidwells

Learn how Bidwells utilised Optimizely's DXP suite to transform their digital offering and become an award winning online experience

Read More
Optimizely Data Platform case study
NA
Case Study Helix Sleep

Helix Sleep drives more revenue by sending fewer emails

Read More
Optimizely Data Platform case study
NA
Case Study Fox Rent-A-Car

Fox Rent-A-Car increases email revenue by 300%

Read More

Frequently Asked Questions(FAQ)

for Optimizely Data Platform

What is Optimizely Data Platform?

Optimizely Data Platform (formerly Zaius) is a Customer Data Platform (CDP) for marketing, and service teams to accelerate customer revenue and loyalty.

Optimizely Data Platform consolidates and understands customer data and applies a layer of sophisticated analytics that segments audiences. It helps teams to build and deploy marketing campaigns, integrate into the marketing system of their choice, or integrate with other experience solutions such as service, loyalty, commerce, and more. it provides campaign features that deliver the ultimate user experience in marketing, service, and commerce. It orchestrates and automates real-time data.

Optimizely Data Platform comes with a built-in Customer Data Platform (CDP) which resolves data from across the ecosystem into a single view of the customer. With its intelligent marketing suite, marketers can orchestrate and automate real-time, behaviorally triggered messaging. This enables them to deliver relevant and effective marketing campaigns across devices and channels such as web, mobile, email, and social media.

What is Optimizely Data Platform used for?

Optimizely Data Platform is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Enhance Customer Relationships by Engagement Management, Lifetime Value Management and Campaign Management .

What are the top features of Optimizely Data Platform?

Personalization, Micro customer segmenting and Alerts: popups & Notifications are some of the top features of Optimizely Data Platform.

Who uses Optimizely Data Platform?

Optimizely Data Platform is used by Internet, Information Technology And Services and Retail among other industries.

What are Optimizely Data Platform alternatives?

Blueshift, Ascent360, Lytics CDP and Amperity Customer Data Management are popular alternatives for Optimizely Data Platform.

Where is Optimizely Data Platform located?

Optimizely Data Platform is headquartered at 119 5th Ave, 7th Floor, New York, New York Optimizely, US.
lightning

Peers used Optimizely Data Platform for engagement management and lifetime value management

Optimizely Data Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.76/5 ★

Read Reviews (11)
Analytics

4.74/5 ★

Read Reviews (88)
Custom Reports

3.58/5 ★

Read Reviews (141)

Software Failure Risk Guidance

?

for Optimizely Data Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimizely Data Platform

Optimizely, Inc. News

Optimizely Leads for 6th Year in 2025 Gartner Magic Quadrant for DXPs

Optimizely is recognized as a leader in the 2025 Gartner Magic Quadrant for Digital Experience Platforms for the sixth consecutive year.

02/02/2025 - source

Optimizely Recognized as a Leader for the 6th Year in a Row in 2025 Gartner Magic Quadrant for Digital Experience Platforms

Optimizely has been recognized as a leader for the sixth consecutive year in the 2025 Gartner Magic Quadrant for Digital Experience Platforms.

29/01/2025 - source

Verndale Wins Optimizely Customer Choice Partner of the Year Award - MarTech Cube

Verndale received the Optimizely Customer Choice Partner of the Year Award.

19/12/2024 - source

Optimizely, Inc. Feeds

Optimizely enters definitive agreement to acquire warehouse native analytics leader NetSpring - PR Newswire

Optimizely plans to acquire NetSpring, a leader in warehouse native analytics.

29/09/2024 - source

Optimizely Announces Promotion of Shafqat Islam to President - PR Newswire

Optimizely has promoted Shafqat Islam to the position of President.

04/08/2024 - source

Optimizely, Inc. Profile

Company Name

Optimizely, Inc.

Company Website

https://www.optimizely.com/

HQ Location

119 5th Ave, 7th Floor, New York, New York Optimizely, US

Employees

251-500

Social

Financials

SERIES D