Optimove Overview
Optimove places customers at the forefront of marketing strategies, leading to a 33% increase in Customer Lifetime Value (CLTV) for brands. By prioritizing customer data over campaigns or products, Optimove enables businesses to foster long-term loyalty. This approach shifts the focus from traditional product-led marketing to a customer-centric model, aligning with the evolving needs of CRM managers. Recognized as a visionary leader in multichannel marketing hubs by Gartner, Optimove's platform supports brands in enhancing customer relationships and maximizing engagement.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Optimove.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Optimove.
Optimove Use-Cases and Business Priorities: Customer Satisfaction Data
Optimove's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Optimove support capabilities include AI Powered, Phone Support, Chat Support, etc. also Optimove analytics capabilities include Analytics, and Custom Reports.
Reviews
"Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimo...ve." - Charles Thibault
Optimove, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Optimove’s platform integrates customer data, AI-led multichannel journey orchestration, and multitouch attribution. Customer interactions are optimized using AI-driven insights.
Popular Business Setting
for Optimove
Top Industries
- Information Technology and Services
- Accounting
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
- Enterprise
Optimove is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Optimove Use Cases
How efficiently Does Optimove manage your Engagement Management?
How does Optimove address your Lifetime Value Management Challenges?
How can Optimove optimize your Loyalty Management Workflow?
How does Optimove facilitate Relationship Marketing?
What makes Optimove ideal for Campaign Management?
29 buyers and buying teams have used Cuspera to assess how well Optimove solved their Customer Data Platform needs. Cuspera uses 10783 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimove. Testimonial By Charles Thibault |
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Optimove’s player modeling, segmentation and analysis combined with its personalized, multi-channel and realtime communication automation provides us with the strategic intelligence and tactical execution capabilities that we need to build and retain player loyalty. Testimonial By Alan James Mansfield |
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Optimove provides us with the first-rate analytics and automation we need to run a successful customer retention operation, while allowing us to spend more of our time focusing on our most valuable customers. Testimonial By Henok Kelete |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Charles Thibault Vice President, Analytics IDT Corporation |
Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimove. Testimonial By Charles Thibault |
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Alan James Mansfield Head of Casino Operations, Real Money Gaming Funstage |
Optimove’s player modeling, segmentation and analysis combined with its personalized, multi-channel and realtime communication automation provides us with the strategic intelligence and tactical execution capabilities that we need to build and retain player loyalty. Testimonial By Alan James Mansfield |
|
Henok Kelete Director of Retention PrizePicks |
Optimove provides us with the first-rate analytics and automation we need to run a successful customer retention operation, while allowing us to spend more of our time focusing on our most valuable customers. Testimonial By Henok Kelete |
Case Studies
CASE STUDY STS Gaming Group
CASE STUDY Rush Street Interactive
CASE STUDY The New York Racing Association, Inc. (NYRA)
CASE STUDY Terminal X
CASE STUDY Stake
CASE STUDY Sisal
Video
Introducing OptiGenie - Data Driven AI
Frequently Asked Questions(FAQ)
for Optimove
What is Optimove?
Optimove is a Relationship Marketing Software as a service platform that drives measurable growth through targeted campaigns, measurement and optimization. It is suited for enterprises looking to use intelligent communications to understand and impact customer behavior.
It features Micro-segmentation, theme-guided analytics, single customer view, dynamic customer journeys, cross-channel campaign automation, behavior-triggered interaction, test vs control, self-optimizing campaigns and autonomous insight generation.
It allows to gain access to customer data, discover insights and identify customer engagement opportunities. It helps to plan, design and organize cross-channel journey unique to every customer. It helps to measure incremental impact of your campaigns and strategies and predict customer behavior. It provides deep customer insight and bridges gap between data science and marketing with actionable insights for continuous optimization of customer communications.
What is Optimove used for?
What are the top features of Optimove?
Who uses Optimove?
What are Optimove alternatives?
Where is Optimove located?
Peers used Optimove for engagement management and lifetime value management
Optimove Competitors
Optimove Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (337) |
| Analytics | Read Reviews (1310) |
| Custom Reports | Read Reviews (824) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (337) |
| Analytics | Read Reviews (1310) |
| Custom Reports | Read Reviews (824) |
Optimove Integrations
Optimove integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Optimove
Overall Risk Meter
Top Failure Risks for Optimove
Mobius Solutions, Ltd News
Holiday Extremes: Shoppers Like Email, But Are Showing Signs Of Marketing Fatigue
Magency Life, WeClub Malaysia, and 2up.io have chosen Optimove as their player engagement platform. The integration is live, enabling operators to create marketing campaigns based on player behavior.
Forrester Opportunity Snapshot, commissioned by Optimove, Shows Marketing Teams Struggle with AI and Agility
Optimove's commissioned Forrester Opportunity Snapshot reveals that marketing teams face challenges in AI adoption and agility. Only 18% of marketers consider themselves AI leaders, despite high expectations for AI to enhance marketing outcomes. The study emphasizes the need for agile workflows and introduces Optimove's Positionless Marketing model, which empowers marketers with data, creative, and optimization capabilities to independently execute campaigns.
From Automation to Autonomy: How AI Agents Reshape Player Journeys
Optimove's OptiGenie is transforming iGaming marketing by leveraging agentic AI to enhance player journeys. Unlike traditional automation, OptiGenie uses real-time data to predict player behavior, generate personalized content, and deliver timely actions across channels. This autonomy allows for dynamic, self-optimizing player journeys, smarter promotions, and increased ROI, enabling operators to adapt quickly and efficiently to player needs.
Utilizing Mini-Games for User Acquisition Part I
Optimove introduces "Optimove Gamify," a no-code platform enabling businesses to use branded mini-games for user acquisition. These interactive games, such as trivia and spin-to-win, enhance engagement, boost conversion rates, and provide valuable user insights. Optimove Gamify supports deployment across multiple channels and offers real-time data collection and AI-powered optimization, achieving up to 80% higher conversion rates.
Mobius Solutions, Ltd Profile
Company Name
Mobius Solutions, Ltd
Company Website
//optimove.comHQ Location
217 West 21st St., 2nd Floor, New York, New York 10011, US
Employees
101-250
Social
Financials
SERIES A
