Optimove Overview

Optimove’s platform integrates customer data, AI-led multichannel journey orchestration, and multitouch attribution. Customer interactions are optimized using AI-driven insights.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Optimove.

Other use cases:

  • Relationship Marketing
  • Campaign Management
  • Personalized Marketing
  • Communication Management
  • Segmentation And Targeting
  • Customer Feedback Management
  • Social Media Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Optimove.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Build Brand Awareness
  • Launch New Products
  • Improve Internal Communications
  • Establish Thought Leadership
  • Increase Average Basket Value
  • Improve Digital And Social Presence
  • Improve Consistency
  • Improve Stakeholder Relations
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Optimove Use-Cases and Business Priorities: Customer Satisfaction Data

Optimove's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Optimove support capabilities include AI Powered, Phone Support, Chat Support, etc. also Optimove analytics capabilities include Analytics, and Custom Reports.

Reviews

"Optimove’s software and services have proved to be exactly what we needed to scale up our multi-brand player marketing operation and, at the same time, to turn our marketing teams into successful test-and-optimize CRM machines." - Claus Hansen

Optimove, Treasure Data, Optimizely Data Platform, Blueshift, Treasure Data, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Optimove

Top Industries

  • Information Technology and Services
  • Accounting
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Optimove is popular in Information Technology And Services, Accounting, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Optimove Use Cases

How can Optimove enhance your Engagement Management process?

What benefits does Optimove offer for Lifetime Value Management?

How does Optimove address your Loyalty Management Challenges?

How can Optimove enhance your Relationship Marketing process?

How can Optimove optimize your Campaign Management Workflow?

76+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well Optimove solved their Customer Data Platform needs. Cuspera uses 10783 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Optimove testimonial

Claus Hansen

Director of CRM

Roar Digital (a joint venture between MGM and Entain)

Optimove’s software and services have proved to be exactly what we needed to scale up our multi-brand player marketing operation and, at the same time, to turn our marketing teams into successful test-and-optimize CRM machines. Testimonial By Claus Hansen
Optimove testimonial

Elizabeth Owens

VP Marketing

Paper Source

Optimove empowered us when we were at the height of disruption. We were able to be nimble and agile as customer behaviors were changing drastically. Testimonial By Elizabeth Owens
Optimove testimonial

Jonas Malpass

Senior Manager of CRM & Digital Marketing

John Hardy

Optimove gives us the data, segmentation and campaign automation to support true omnichannel marketing, as opposed to attempting to simply coordinate among single-channel efforts. Testimonial By Jonas Malpass
CUSTOMERS TESTIMONIALS
Optimove testimonial

Claus Hansen

Director of CRM

Roar Digital (a joint venture between MGM and Entain)

Optimove’s software and services have proved to be exactly what we needed to scale up our multi-brand player marketing operation and, at the same time, to turn our marketing teams into successful test-and-optimize CRM machines. Testimonial By Claus Hansen
Optimove testimonial

Elizabeth Owens

VP Marketing

Paper Source

Optimove empowered us when we were at the height of disruption. We were able to be nimble and agile as customer behaviors were changing drastically. Testimonial By Elizabeth Owens
Optimove testimonial

Jonas Malpass

Senior Manager of CRM & Digital Marketing

John Hardy

Optimove gives us the data, segmentation and campaign automation to support true omnichannel marketing, as opposed to attempting to simply coordinate among single-channel efforts. Testimonial By Jonas Malpass

Case Studies

COMPANY INDUSTRY CASE STUDIES
Optimove case study
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Case study Adore Me

Adore Me Uses Optimove to Significantly Increase Revenues and Order Volume

Read More
Optimove case study
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Case study IDT

Using Optimove, IDT’s marketers now launch new personalized campaigns within minutes or hours, instead of days.

Read More
Optimove case study
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Case study Funstage

Optimove powers Funstage’s realtime campaigns, leading to a 44% increase in monthly total deposit amounts.

Read More

Video

Introducing OptiGenie - Data Driven AI

Video Thumbnail

Frequently Asked Questions(FAQ)

for Optimove

What is Optimove?

Optimove is a Relationship Marketing Software as a service platform that drives measurable growth through targeted campaigns, measurement and optimization. It is suited for enterprises looking to use intelligent communications to understand and impact customer behavior.

It features Micro-segmentation, theme-guided analytics, single customer view, dynamic customer journeys, cross-channel campaign automation, behavior-triggered interaction, test vs control, self-optimizing campaigns and autonomous insight generation.

It allows to gain access to customer data, discover insights and identify customer engagement opportunities. It helps to plan, design and organize cross-channel journey unique to every customer. It helps to measure incremental impact of your campaigns and strategies and predict customer behavior. It provides deep customer insight and bridges gap between data science and marketing with actionable insights for continuous optimization of customer communications.

What is Optimove used for?

Optimove is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lifetime Value Management and Loyalty Management .

What are the top features of Optimove?

Personalization, Micro customer segmenting and Dashboard are some of the top features of Optimove.

Who uses Optimove?

Optimove is used by Information Technology And Services, Accounting and Marketing And Advertising among other industries.

What are Optimove alternatives?

Treasure Data, Optimizely Data Platform, Blueshift and Treasure Data are popular alternatives for Optimove.

Where is Optimove located?

Optimove is headquartered at 217 West 21st St., 2nd Floor, New York, New York 10011, US.
lightning

Peers used Optimove for engagement management and lifetime value management

Optimove Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (337)
Analytics

4.17/5

Read Reviews (1310)
Custom Reports

4.11/5

Read Reviews (824)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (337)
Analytics

4.17/5

Read Reviews (1310)
Custom Reports

4.11/5

Read Reviews (824)

Software Failure Risk Guidance

?

for Optimove

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimove

Mobius Solutions, Ltd News

New CRM Tool Aims to Improve In-Game Betting Experience

Optimove introduces OptiLive, a CRM tool to enhance in-game betting by suggesting relevant bets, aiming to boost live wagering, which is more lucrative than pre-match betting.

21/01/2025 - source

Optimove Launches OptiLive: For the First Time, Sportsbook Operators Can Create CRM-Powered Live Sports Marketing at Scale

Optimove launched OptiLive, a CRM-powered solution for sportsbooks to enhance live sports marketing by sending personalized messages during events, boosting in-play betting engagement and revenue.

19/01/2025 - source

Optimove Launches Viber as a Marketing Channel Through MMDSmart Partnership

Optimove offers a customer-led marketing platform using AI to personalize multichannel campaigns. It includes gamification, promotions, and native marketing channels for industries like iGaming and retail. Resources include industry benchmarks, guides, and success stories.

05/01/2025 - source

Mobius Solutions, Ltd Feeds

Noa Nitzan Geffen Joins CRM Leader, Optimove, as General Counsel - GlobeNewswire

Noa Nitzan Geffen has joined Optimove as their new General Counsel.

09/10/2024 - source

Adi Dagan Joins Optimove as Senior Director of Partnerships - GlobeNewswire

Adi Dagan has joined Optimove as the Senior Director of Partnerships.

08/09/2024 - source

Optimove Named Contender In Email Marketing Services

Optimove, the first Customer-Led Marketing Platform, has been named a Contender in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. The report cites Optimove’s strength in improving marketer processes with real-time data, and delivering AI-generated recommendations, solidifying, for the company, its position as a powerhouse of both email and cross-channel marketing.

The post Optimove Named Contender In Email Marketing Services appeared first on Optimove.

18/08/2024 - source

Mobius Solutions, Ltd Profile

Company Name

Mobius Solutions, Ltd

Company Website

//optimove.com

HQ Location

217 West 21st St., 2nd Floor, New York, New York 10011, US

Employees

101-250

Social

Financials

SERIES A