Punchh Platform Overview

Punchh-platform is an AI-powered customer loyalty and engagement software. Marketers are empowered to target customers with timely personalized offers and campaigns.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Punchh Platform.

Other use cases:

  • Campaign Management
  • Social Media Analytics
  • Segmentation And Targeting
  • Digital Marketing
  • Promotion Management
  • Customer Feedback Management
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Punchh Platform.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Launch New Products
  • Improve ROI
  • Increase Average Basket Value
  • Improve Consistency
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Punchh Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Punchh Platform works with different mediums / channels such as Mobile. Promotions. Offline etc.

Punchh Platform's features include Personalization, Rewards, Gamification, etc. and Punchh Platform support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Punchh Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is nice having a program that houses your loyalty program, email CRM and mobile app all in one...." Peer review by User

Punchh Platform, Resonate, Everflow, beckon, GetApp, etc., all belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Punchh Platform

Top Industries

  • Marketing and Advertising
  • Restaurants

Popular in

  • Enterprise
  • Small Business
  • Mid Market

Punchh Platform is popular in Marketing And Advertising, and Restaurants, and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Punchh Platform Use Cases

What solutions does Punchh Platform provide for Loyalty Management?

How can Punchh Platform enhance your Engagement Management process?

How efficiently Does Punchh Platform manage your Lifetime Value Management?

How efficiently Does Punchh Platform manage your Campaign Management?

What Are the key features of Punchh Platform for Social Media Analytics?

27+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well Punchh Platform solved their Marketing Data Intelligence needs. Cuspera uses 889 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Punchh Platform case study

Pancheros Mexican Grill
Restaurants
Restaurants
CASE STUDY Pancheros Mexican Grill

Pancheros Mexican Grill increased their customer loyalty program membership by 100% and saw a 15% lift in customer engagement by utilizing Punchh's loyalty program.

Read More
Punchh Platform case study

Tin Drum Asian Kitchen
Restaurants
Restaurants
CASE STUDY Tin Drum Asian Kitchen

Tin Drum Asian Kitchen boosted customer loyalty and ROI through Punchh's platform, leveraging insights from the 2024 Loyalty Trends Report.

Read More
Punchh Platform case study

Tropical Smoothie Cafe
Restaurants
Restaurants
CASE STUDY Tropical Smoothie Cafe

Customer loyalty increased by 20% through the Tropical Smoothie Cafe Mobile Rewards App.

Read More

Frequently Asked Questions(FAQ)

for Punchh Platform

What is Punchh Platform?

PunchhPlatform is a loyalty and engagement platform that enables brands to deliver omnichannel customer loyalty programs instore and online. It helps to increase customer lifetime value and increase sales and revenue.

Punchh Platform helps physical retailers supercharge their in-store and online customer experience, creating data-driven, AI-powered customer experiences that build long-lasting one-to-one relationships and drive same-store sales. It integrates seamlessly with the existing systems, helping to build lasting customer loyalty that maximizes lifetime value.

Some of its features include maximizing the customer acquisition funnel using a diverse set of in-store and online engagement channels, easily manage and maintain marketing lists to ensure the integrity of the contacts and the success of the campaigns, engage the customers with a flexible, customized, and stackable loyalty programs that make earning and redeeming rewards easy and fun, reach new customers with a range of branded offers to increase engagement and conversions and many more.

What is Punchh Platform used for?

Punchh Platform is a Marketing Data Intelligence Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Lifetime Value Management .

What are the top features of Punchh Platform?

Personalization, Rewards and Gamification are some of the top features of Punchh Platform.

Who uses Punchh Platform?

Punchh Platform is used by Marketing And Advertising, Restaurants among other industries.

What are Punchh Platform alternatives?

Resonate, Everflow, Beckon and GetApp are popular alternatives for Punchh Platform.

Where is Punchh Platform located?

Punchh Platform is headquartered at San Mateo, California.
lightning

Peers used Punchh Platform for loyalty management and engagement management

Punchh Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (63)
Analytics

4.58/5 ★

Read Reviews (69)
Custom Reports

4.30/5 ★

Read Reviews (109)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.70/5 ★

Read Reviews (63)
Analytics

4.58/5 ★

Read Reviews (69)
Custom Reports

4.30/5 ★

Read Reviews (109)

Software Failure Risk Guidance

?

for Punchh Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Punchh Platform

Punchh Feeds

Fast Casual Frontrunners: PAR Punchh Customers Shaking Up the Industry in 2024

Fast Casual recently announced the winners of its annual Top Movers and Shakers award. According to the publication, in 2024 they recognized 75 brands and 25 leaders, who are propelling the fast casual industry forward.  Â We are very excited to be partnering with 25 of these outstanding brands and five esteemed top executives who won... Read more »

The post Fast Casual Frontrunners: PAR Punchh Customers Shaking Up the Industry in 2024 appeared first on Punchh.

23/05/2024 - source

Drive Maximum ROI through Natively Integrated Ordering and Loyalty

In a world where convenience reigns supreme and customer loyalty is the holy grail of success, restaurants are facing a delicious dilemma: how to keep up with the digital revolution while keeping diners coming back for more. Enter the game-changer: natively integrated online ordering and loyalty programs. Here’s why this dynamic duo under the same... Read more »

The post Drive Maximum ROI through Natively Integrated Ordering and Loyalty appeared first on Punchh.

05/05/2024 - source

Punchh Profile

Company Name

Punchh

Company Website

https://punchh.com/

HQ Location

San Mateo, California

Employees

251-500

Social

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Financials

SERIES B