RaiseATicket Overview

Raiseaticket offers a 100% free helpdesk to support customer tickets and requests. Features improve user experience across multiple channels.

Use Cases

Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using RaiseATicket.

Other use cases:

  • Knowledge Management
  • Collaboration
  • Contract Management
  • Customer Feedback Management
  • Communication Management
  • Workflow Management
  • Contact List Management
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using RaiseATicket.

Other priorities:

  • Improve Stakeholder Relations
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Improve Internal Communications
See all business priorities See less business priorities

RaiseATicket Use-Cases and Business Priorities: Customer Satisfaction Data

RaiseATicket works with different mediums / channels such as User Generated Content. and Blogs.

RaiseATicket's features include Ticketing, Dashboard, Personalization, etc. and RaiseATicket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also RaiseATicket analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The cloud-based free helpdesk solution that's powerful, insightful and easy to use...." Peer review

RaiseATicket, teamwork desk, osTicket, HaloITSM, Track-It!, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RaiseATicket

Top Industries

  • Information Technology and Services
  • Computer Software

Popular in

  • Large Enterprise
  • Mid Market
  • Enterprise

RaiseATicket is popular in Information Technology And Services, and Computer Software, and is widely used by Large Enterprise, Mid Market, and Enterprise.

Comprehensive Insights on RaiseATicket Use Cases

How can RaiseATicket enhance your Helpdesk Management process?

What solutions does RaiseATicket provide for Onboarding?

How can RaiseATicket enhance your Engagement Management process?

How efficiently Does RaiseATicket manage your Knowledge Management?

What Are the key features of RaiseATicket for Collaboration?

13+ more Business Use Cases

47 buyers and buying teams have used Cuspera to assess how well RaiseATicket solved their Help Desk needs. Cuspera uses 598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Frequently Asked Questions(FAQ)

for RaiseATicket

What is RaiseATicket used for?

RaiseATicket is a Help Desk Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Helpdesk Management, Onboarding and Engagement Management .

What are the top features of RaiseATicket?

Ticketing, Dashboard and Personalization are some of the top features of RaiseATicket.

Who uses RaiseATicket?

RaiseATicket is used by Information Technology And Services, Computer Software among other industries.

What are RaiseATicket alternatives?

Teamwork Desk, OsTicket, HaloITSM and Track-It! are popular alternatives for RaiseATicket.

Where is RaiseATicket located?

RaiseATicket is headquartered at Centris Business Gateway, Level 1/G, Triq Is Salib Tal Mriehel, Zone 3, Birkirkara, Central Business District CBD3020, MT.
lightning

Peers used RaiseATicket for helpdesk management and onboarding

RaiseATicket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (19)
Custom Reports

4.50/5 ★

Read Reviews (55)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (19)
Custom Reports

4.50/5 ★

Read Reviews (55)

Software Failure Risk Guidance

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for RaiseATicket

Overall Risk Meter

Low Medium High

Top Failure Risks for RaiseATicket

RaiseATicket Profile

Company Name

RaiseATicket

Company Website

https://raiseaticket.com

HQ Location

Centris Business Gateway, Level 1/G, Triq Is Salib Tal Mriehel, Zone 3, Birkirkara, Central Business District CBD3020, MT

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