Reward Gateway Overview

Reward Gateway enhances employee engagement through a platform that integrates recognition, rewards, and communication. Businesses utilize this tool to foster a cohesive and motivated workforce. By unifying these key elements, companies can effectively acknowledge employee contributions, leading to improved morale and retention. The platform's user-friendly interface simplifies the management of employee experience, making it accessible for HR teams and managers. With over 6,000 companies leveraging its capabilities, Reward Gateway demonstrates its effectiveness in valuing employees and enhancing workplace culture. This solution is pivotal for organizations aiming to create a connected and appreciative work environment.

Use Cases

Customers recommend Engaging And Following Up, Loyalty Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using Reward Gateway.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Redemption Management
  • Training & Onboarding
  • Discount Management
  • Content Management
  • Competitive Intelligence
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Reward Gateway.

Other priorities:

  • Improve ROI
  • Acquire Customers
  • Build Brand Awareness
  • Scale Best Practices
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Efficiency
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Reward Gateway Use-Cases and Business Priorities: Customer Satisfaction Data

Reward Gateway's features include Gamification, Rewards, Feedback Surveys, etc. and Reward Gateway support capabilities include Chat Support, Email Support, Phone Support, etc. also Reward Gateway analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our thought was that if HR drives it, it's going to be generic because that's what HR is supposed to do. But if a manager drives it, it’s more authentic. So our goal was to involve as many key stakeholders upfront as we could to boost interest and a...doption." - Rachel Cook

Reward Gateway, WORKTANGO, Sense, Spidergap, WorkBright, etc., all belong to a category of solutions that help Employee Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Reward-Gateway enhances employee engagement by integrating communications, recognition, and perks into a single platform. Employee satisfaction is boosted through streamlined, user-friendly solutions.

Popular Business Setting

for Reward Gateway

Top Industries

  • Food & Beverages
  • Information Technology and Services
  • Consumer Goods

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

Reward Gateway is popular in Food & Beverages, Information Technology And Services, and Consumer Goods and is widely used by Enterprise, Mid Market, and Large Enterprise.

Comprehensive Insights on Reward Gateway Use Cases

How can Reward Gateway enhance your Engaging And Following Up process?

How does Reward Gateway address your Loyalty Management Challenges?

How does Reward Gateway facilitate Sales Incentive Management?

How can Reward Gateway enhance your Helpdesk Management process?

What solutions does Reward Gateway provide for Communication Management?

36+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Reward Gateway solved their Employee Experience Management needs. Cuspera uses 2536 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Experience Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Rachel Cook

Director of HR

EcoWater Systems
Our thought was that if HR drives it, it's going to be generic because that's what HR is supposed to do. But if a manager drives it, it’s more authentic. So our goal was to involve as many key stakeholders upfront as we could to boost interest and adoption. Testimonial By Rachel Cook
Reward Gateway testimonial

JP Laqueur

SVP of Marketing

DataBank
The first thing we did when I got here was we embarked on a comprehensive company-wide effort to really answer the question ‘who are we now as a combined entity?’ and to try to capture that in a series of messages that would become the foundation of the brand and the culture. Testimonial By JP Laqueur
Reward Gateway testimonial

Torsten Becht

Executive Manager

Suncorp
We had to engage with the people who were really invested in those individual programs, and show them that we wanted to bring everything together without losing what was working really well. Testimonial By Torsten Becht
CUSTOMERS TESTIMONIALS
Reward Gateway testimonial

Rachel Cook

Director of HR

EcoWater Systems
Our thought was that if HR drives it, it's going to be generic because that's what HR is supposed to do. But if a manager drives it, it’s more authentic. So our goal was to involve as many key stakeholders upfront as we could to boost interest and adoption. Testimonial By Rachel Cook
Reward Gateway testimonial

JP Laqueur

SVP of Marketing

DataBank
The first thing we did when I got here was we embarked on a comprehensive company-wide effort to really answer the question ‘who are we now as a combined entity?’ and to try to capture that in a series of messages that would become the foundation of the brand and the culture. Testimonial By JP Laqueur
Reward Gateway testimonial

Torsten Becht

Executive Manager

Suncorp
We had to engage with the people who were really invested in those individual programs, and show them that we wanted to bring everything together without losing what was working really well. Testimonial By Torsten Becht

Case Studies

Hospital & Health Care

CASE STUDY University of Rochester Medical Center (URMC)

Reward Gateway helped the University of Rochester Medical Center move its Strong Stars recognition program online. The goal was to improve employee engagement and patient satisfaction. The new platfo...rm made it easier for staff and patients to give recognition. Patient satisfaction scores improved from 2008 to 2017, reaching a nine-year high. In 2017, UR Medicine Primary Care won the Press Ganey Guardian of Excellence Award. Over 20,000 stories have been shared, and 85% of employees have received recognition since launch.

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Education

CASE STUDY Franklin University

Franklin University used the RGER wellbeing app to improve its employee step challenge program. The app automated tracking, reduced admin work, and made it easy for all employees to join. After launc...h, 97% of employees moved from manual tracking to the app. The number of step challenges increased by 500%. 36% of full-time employees used the app, and 100% of app users joined the step challenges. Employees gave positive feedback and felt more connected.

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Sports

CASE STUDY The Gym Group

Reward Gateway helped The Gym Group engage over 2,200 employees, most of whom are deskless. The company used the CORE platform for digital recognition, communication, and rewards. Staff could send eC...ards, earn incentives, and get company news. After launching CORE, 71% of employees participated in recognition activities. Employee engagement scores increased by 14%. Survey completion rates rose to 88%.

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Retail

CASE STUDY Travis Perkins

Reward Gateway helped Travis Perkins launch the Your Perks platform for retired employees. The challenge was to manage data securely and keep retirees engaged after GDPR changes. The solution include...d a branded site with discounts, eCards, and blogs for communication. In the first six months, 867 of 2,000 retirees registered, a 43% success rate. Retirees spent over $83,000 and saved nearly $7,000 through the platform. The site became the main place for retired staff to connect and access benefits.

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Banking

CASE STUDY Watford Community Housing Trust

Reward Gateway helped Watford Community Housing Trust improve employee recognition. The company faced unclear reward processes and low transparency. They launched new recognition programs, including ...eCards and director awards. Employees now understand how to earn rewards. Employee satisfaction rose by nearly 20 points. Participation in one-to-ones increased by 5.4%. The new strategy created a culture of appreciation.

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Banking

CASE STUDY GATX

Reward Gateway | Edenred helped GATX modernize their employee recognition program. GATX replaced an outdated system with the GATX Rewards platform, making recognition easier and reducing costs. 86% o...f employees became active users, and 33% sent recognition to peers. The company shared $130K in rewards and saw a 3% increase in employee survey results about recognition. GATX also added wellbeing challenges to boost engagement.

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Frequently Asked Questions(FAQ)

for Reward Gateway

What is Reward Gateway?

Reward Gateway is an all-in-one Employee Engagement Platform that helps to support people every day. It creates a streamlined and centralized employee experience customized for each organization empowering HR to choose the right combination of engagement tools from market-leading reward and recognition solutions to communications, surveys, well-being and employee discounts to meet the needs of the people and their company.

It provides a customized platform helping the employer brand stand out with flexible layouts and a centralized hub and creates an engagement strategy that delivers results with real-time information on how people are using the employee engagement platform.

Its features include a customized reward and recognition program that helps everyone. Employee communications platform to keep people connected. Employee engagement to turn insights into action. Unbeatable employee discounts to save people money and so on.

What is Reward Gateway used for?

Reward Gateway is a Employee Experience Management Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Engaging And Following Up, Loyalty Management and Sales Incentive Management .

What are the top features of Reward Gateway?

Gamification, Rewards and Feedback surveys are some of the top features of Reward Gateway.

Who uses Reward Gateway?

Reward Gateway is used by Food & Beverages, Information Technology And Services and Consumer Goods among other industries.

What are Reward Gateway alternatives?

WORKTANGO, Sense, Spidergap and WorkBright are popular alternatives for Reward Gateway.

Where is Reward Gateway located?

Reward Gateway is headquartered at 141 Tremont St, Boston, Massachusetts 02111, US.
lightning

Peers used Reward Gateway for engaging and following up and loyalty management

Reward Gateway Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (56)
Custom Reports

4.41/5 ★

Read Reviews (208)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.67/5 ★

Read Reviews (56)
Custom Reports

4.41/5 ★

Read Reviews (208)

Software Failure Risk Guidance

?

for Reward Gateway

Overall Risk Meter

Low Medium High

Top Failure Risks for Reward Gateway

Reward Gateway. Profile

Company Name

Reward Gateway.

Company Website

https://www.rewardgateway.com

HQ Location

141 Tremont St, Boston, Massachusetts 02111, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE