Salesforce Email Studio Overview

Salesforce-email-studio offers personalized marketing and automated journeys to build customer relationships efficiently. Engagement marketing tools streamline the process for marketers.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Salesforce Email Studio.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Social Media Analytics
  • Content Management
  • Contact List Management
  • Collaboration
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Email Studio.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Reduce Bounce
  • Improve Efficiency
  • Scale Best Practices
  • Increase Average Basket Value
  • Improve Navigation
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Salesforce Email Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Email Studio works with different mediums / channels such as E-Mail. and Mobile.

Salesforce Email Studio's features include Personalization, Templates, Dashboard, etc. and Salesforce Email Studio support capabilities include Email Support, AI Powered, Chat Support, etc. also Salesforce Email Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy." - Rob Birse

Salesforce Email Studio, Aweber, Litmus, Brevo, Robly, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Email Studio

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Salesforce Email Studio is popular in Information Technology And Services, Manufacturing, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Salesforce Email Studio Use Cases

What benefits does Salesforce Email Studio offer for Communication Management?

How does Salesforce Email Studio address your Engagement Management Challenges?

What Are the key features of Salesforce Email Studio for Campaign Management?

How does Salesforce Email Studio facilitate Onboarding?

What solutions does Salesforce Email Studio provide for Helpdesk Management?

72+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Email Studio solved their Email Marketing needs. Cuspera uses 5127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

Kellogg

Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler
Salesforce Email Studio testimonial

Adam Lavezzo

VP, Revenue Strategy & Operations

BetterUp

Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo
CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

Kellogg

Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler
Salesforce Email Studio testimonial

Adam Lavezzo

VP, Revenue Strategy & Operations

BetterUp

Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Email Studio case study
Manufacturing
Manufacturing
Case Study Kellogg

Learn how Kellogg suggests products that maximize shelf revenue for its retail customers.

Read More
Salesforce Email Studio case study
Information Technology and Services
Information Technology and Services
Case Study IBM

Learn how IBM is innovating for the next 100 years of work with channel-based communication.

Read More
Salesforce Email Studio case study
Consumer Electronics
Consumer Electronics
Case Study Sonos

Learn how Sonos adapted to customer needs during the pandemic with one integrated platform.

Read More

Frequently Asked Questions(FAQ)

for Salesforce Email Studio

What is Salesforce Email Studio?

Salesforce Email Studio is an Email Marketing platform that helps to reach the customers by sending emails in bulk, or send them to targeted individuals, or even create one-to-one conversations. It helps to acquire customers and increase sales and revenue.

It helps marketers to maintain a relationship with the customers beyond apps and websites. It helps in planning, personalization, segmentation, and optimizing the customer journey with email software from marketing cloud and measuring campaign ROI using feedback from users in real-time, monitor effectiveness, and plan for success.

Some of its features include creating segments based on profile data to inspire engagement, reach customers on any device with responsive design, engage customers along their journey with great messages, reach customers with 1-1 messages, automate the email journey, and many more.

What is Salesforce Email Studio used for?

Salesforce Email Studio is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Campaign Management .

What are the top features of Salesforce Email Studio?

Personalization, Templates and Dashboard are some of the top features of Salesforce Email Studio.

Who uses Salesforce Email Studio?

Salesforce Email Studio is used by Information Technology And Services, Manufacturing and Marketing And Advertising among other industries.

What are Salesforce Email Studio alternatives?

Aweber, Litmus, Brevo and Robly are popular alternatives for Salesforce Email Studio.

Where is Salesforce Email Studio located?

Salesforce Email Studio is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Email Studio for communication management and engagement management

Salesforce Email Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.15/5 ★

Read Reviews (23)
Analytics

4.12/5 ★

Read Reviews (148)
Custom Reports

3.39/5 ★

Read Reviews (733)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.15/5 ★

Read Reviews (23)
Analytics

4.12/5 ★

Read Reviews (148)
Custom Reports

3.39/5 ★

Read Reviews (733)

Salesforce Email Studio Integrations

Salesforce Email Studio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.14/5 ★

Read Reviews (171)
Data Import

3.41/5 ★

Read Reviews (559)

Few API Integrations for Salesforce Email Studio

Software Failure Risk Guidance

?

for Salesforce Email Studio

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Email Studio

Salesforce, Inc. News

Salesforce rolls out its latest 'digital labor' AI tools - Tech Brew

Salesforce introduces Agentforce 2.0, an AI platform with new skills for digital labor, enhancing marketing and sales tasks. It integrates with Slack and is adopted by companies like Accenture and IBM.

12/01/2025 - source

Agentforce Goes Industry-Specific as Salesforce Releases an Agent Skills Library for Retailers

Salesforce released Agentforce for Retail, an AI skills library to help retailers enhance customer service and automate processes like order management and appointment scheduling.

12/01/2025 - source

How Sentosa Development Corporation's transformed guest experiences with Salesforce CRM

Sentosa Development Corporation improved guest experiences using Salesforce CRM, enhancing customer interactions and service efficiency.

12/01/2025 - source

Salesforce, Inc. Feeds

Salesforce.com (CRM) Q3 Earnings Lag Estimates - MSN

Salesforce.com reported lower-than-expected earnings for the third quarter.

06/12/2024 - source

Salesforce (CRM) Q3 2025 Earnings Call Transcript - The Motley Fool

Salesforce's Q3 2025 earnings call transcript discusses financial results and performance.

02/12/2024 - source

Salesforce Reports Strong Q3 Fiscal 2025 Results - TipRanks

Salesforce reported strong financial results for the third quarter of fiscal year 2025.

02/12/2024 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO