Salesforce Email Studio Overview

Salesforce-email-studio offers personalized marketing and automated journeys to build customer relationships efficiently. Engagement marketing tools streamline the process for marketers.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Salesforce Email Studio.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Social Media Analytics
  • Content Management
  • Contact List Management
  • Collaboration
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Email Studio.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Reduce Bounce
  • Improve Efficiency
  • Scale Best Practices
  • Increase Average Basket Value
  • Improve Navigation
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Salesforce Email Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Email Studio works with different mediums / channels such as E-Mail. and Mobile.

Salesforce Email Studio's features include Personalization, Templates, Dashboard, etc. and Salesforce Email Studio support capabilities include Email Support, AI Powered, Chat Support, etc. also Salesforce Email Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future." - Tuomas Pyyhtia

Salesforce Email Studio, Rejoiner, Moosend, Netcore, Newoldstamp, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Email Studio

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Salesforce Email Studio is popular in Information Technology And Services, Manufacturing, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Salesforce Email Studio Use Cases

What makes Salesforce Email Studio ideal for Communication Management?

How efficiently Does Salesforce Email Studio manage your Engagement Management?

Why is Salesforce Email Studio the best choice for Campaign Management?

What solutions does Salesforce Email Studio provide for Onboarding?

What solutions does Salesforce Email Studio provide for Helpdesk Management?

72+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Email Studio solved their Email Marketing needs. Cuspera uses 5127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Tuomas Pyyhtia

Solution Owner, Field Service Operations

KONE

Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia
Salesforce Email Studio testimonial

Jane Moran

CIO

Unilever

I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran
Salesforce Email Studio testimonial

Adam Lavezzo

VP, Revenue Strategy & Operations

BetterUp

Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo
CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Tuomas Pyyhtia

Solution Owner, Field Service Operations

KONE

Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia
Salesforce Email Studio testimonial

Jane Moran

CIO

Unilever

I want to democratize the development of technology. With the Salesforce platform, we can give the power away to our business community. Testimonial By Jane Moran
Salesforce Email Studio testimonial

Adam Lavezzo

VP, Revenue Strategy & Operations

BetterUp

Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo

Case Studies

Wholesale

CASE STUDY Pidilite

Salesforce helped Pidilite automate sales and service processes. Teams now respond to customers much faster. First response time improved by 90%. First call resolution rates rose from 75% to 93%. The... Dr. Fixit app, built on Heroku, has over 50,000 downloads and helps contractors work better. Contractor engagement tripled with a custom field marketing app. Pidilite uses Salesforce to give customers and contractors better experiences.

Information Technology and Services

CASE STUDY VFS Global

VFS Global used Salesforce Sales Cloud, Service Cloud, MuleSoft, and Salesforce Platform to unify customer data and streamline workflows. The company wanted to fix fragmented data and improve service... for visa applications. With Salesforce, agents now have a 360-degree customer view and can resolve cases faster. About 4,570 users serve customers in 158 countries. VFS Global can now monitor SLAs daily and keep customer data secure. The solution improved speed, transparency, and compliance for global visa services.

Consumer Goods

CASE STUDY Jaipur Rugs

Salesforce helped Jaipur Rugs improve sales and service. The company used Sales Cloud, Service Cloud, Marketing Cloud, and Tableau. Lead-to-order management is now faster and more organized. Lead con...versions increased by 30%. Customer satisfaction improved by 40%. Employees answer queries faster and ship products quicker. Marketing automation helps Jaipur Rugs connect with customers in new ways.

Banking

CASE STUDY Kotak Mahindra Bank

Salesforce helped Kotak Mahindra Bank unify sales and service data. The bank automated loan approvals and improved cross-selling. Customers now get seamless omni-channel experiences. Kotak consolidat...ed 12 systems into one platform. Service requests are handled faster and more easily. The bank can now open digital accounts and process loans with less friction.

Education

CASE STUDY REVA University

Salesforce Education Cloud helped REVA University digitize and automate the student lifecycle. The university unified student data, making it easy for students, parents, and teachers to access inform...ation. Admissions time dropped by 50% and onboarding effort fell by 30-40%. The student portal now supports over 16,000 students and 1,500 teachers. REVA University improved efficiency and created a seamless digital experience for all stakeholders.

Manufacturing

CASE STUDY Godrej & Boyce

Salesforce helped Godrej & Boyce unify customer data across 14 business units. The company replaced fragmented CRM systems with one platform. Sales reps now respond to leads in less than two hours. O...pportunity-to-order conversions increased by 10%. First response time for service requests improved by almost 8%. Godrej & Boyce delivers faster, more connected customer experiences with Salesforce.

Frequently Asked Questions(FAQ)

for Salesforce Email Studio

What is Salesforce Email Studio?

Salesforce Email Studio is an Email Marketing platform that helps to reach the customers by sending emails in bulk, or send them to targeted individuals, or even create one-to-one conversations. It helps to acquire customers and increase sales and revenue.

It helps marketers to maintain a relationship with the customers beyond apps and websites. It helps in planning, personalization, segmentation, and optimizing the customer journey with email software from marketing cloud and measuring campaign ROI using feedback from users in real-time, monitor effectiveness, and plan for success.

Some of its features include creating segments based on profile data to inspire engagement, reach customers on any device with responsive design, engage customers along their journey with great messages, reach customers with 1-1 messages, automate the email journey, and many more.

What is Salesforce Email Studio used for?

Salesforce Email Studio is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Campaign Management .

What are the top features of Salesforce Email Studio?

Personalization, Templates and Dashboard are some of the top features of Salesforce Email Studio.

Who uses Salesforce Email Studio?

Salesforce Email Studio is used by Information Technology And Services, Manufacturing and Marketing And Advertising among other industries.

What are Salesforce Email Studio alternatives?

Rejoiner, Moosend, Netcore and Newoldstamp are popular alternatives for Salesforce Email Studio.

Where is Salesforce Email Studio located?

Salesforce Email Studio is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Email Studio for communication management and engagement management

Salesforce Email Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)

Salesforce Email Studio Integrations

Salesforce Email Studio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Salesforce Email Studio

Software Failure Risk Guidance

?

for Salesforce Email Studio

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Email Studio

Salesforce, Inc. News

Executive

ShiftUp Assembles Tech Powerhouse with 3 Key Hires from Salesforce - MarTech Cube

ShiftUp has strengthened its leadership by hiring three former Salesforce executives: Ben Myles as CTO, Jonathan Rico as Head of Engineering and Product, and Mark Holton as Lead Sr. Software Architect. These hires bring extensive experience from Salesforce's Einstein AI platform, enhancing ShiftUp's capabilities in intelligent automation for go-to-market workflows.

Product

Salesforce surpasses 1 million AI agent-customer conversations, says finance chief

Salesforce's AI platform, Agentforce, has surpassed 1 million autonomous agent-customer conversations, resolving 85% of customer queries. Launched in October, Agentforce provides 24/7 AI-powered support, enhancing customer service efficiency. Robin Washington, Salesforce's president and COFO, highlights the transformative potential of AI in business operations and leadership.

Partnership

Activate Your Entire Salesforce CRM Data in Databricks: The Power of Zero Copy Data Sharing

Salesforce and Databricks have formed a transformative partnership, introducing Zero Copy Data Sharing to integrate Salesforce CRM data with Databricks Lakehouse. This integration eliminates traditional ETL processes, enabling seamless data fluidity and real-time insights. The collaboration enhances data governance and supports advanced AI/ML modeling, significantly improving customer insights across various industries.

Product

Weather Any Storm: Build Organizational Resilience with Salesforce Financial Services Cloud

Salesforce Financial Services Cloud (FSC) enhances organizational resilience by unifying client data, connecting teams, and providing actionable insights. It supports core business lines like banking and wealth management, offering scalability and integration with tools like Agentforce, Data Cloud, and Marketing Cloud. These integrations transform FSC into a dynamic system of intelligence, enabling firms to adapt and deliver real business value.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO