Salesforce Email Studio Overview

Salesforce-email-studio offers personalized marketing and automated journeys to build customer relationships efficiently. Engagement marketing tools streamline the process for marketers.

Use Cases

Customers recommend Communication Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Salesforce Email Studio.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Social Media Analytics
  • Content Management
  • Contact List Management
  • Collaboration
  • Workflow Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Salesforce Email Studio.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Grow Market Share
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve Brand Engagement
  • Launch New Products
  • Establish Thought Leadership
  • Reduce Bounce
  • Improve Efficiency
  • Scale Best Practices
  • Increase Average Basket Value
  • Improve Navigation
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Salesforce Email Studio Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Email Studio works with different mediums / channels such as E-Mail. and Mobile.

Salesforce Email Studio's features include Personalization, Templates, Dashboard, etc. and Salesforce Email Studio support capabilities include Email Support, AI Powered, Chat Support, etc. also Salesforce Email Studio analytics capabilities include Analytics, and Custom Reports.

Reviews

"Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy." - Rob Birse

Salesforce Email Studio, Aweber, Litmus, Brevo, Robly, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Email Studio

Top Industries

  • Information Technology and Services
  • Manufacturing
  • Marketing and Advertising

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Salesforce Email Studio is popular in Information Technology And Services, Manufacturing, and Marketing And Advertising and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Salesforce Email Studio Use Cases

Why is Salesforce Email Studio the best choice for Communication Management?

What benefits does Salesforce Email Studio offer for Engagement Management?

How can Salesforce Email Studio enhance your Campaign Management process?

What Are the key features of Salesforce Email Studio for Onboarding?

How does Salesforce Email Studio facilitate Helpdesk Management?

72+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Salesforce Email Studio solved their Email Marketing needs. Cuspera uses 5127 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

Kellogg

Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse
Salesforce Email Studio testimonial

Arvind Krishna

Chairman & CEO

IBM

Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler
CUSTOMERS TESTIMONIALS
Salesforce Email Studio testimonial

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

Kellogg

Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse
Salesforce Email Studio testimonial

Arvind Krishna

Chairman & CEO

IBM

Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna
Salesforce Email Studio testimonial

Mk Getler

Chief Marketing Officer

Loop & Tie

Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salesforce Email Studio case study
NA
CASE STUDY Turtle Bay

Learn how AI-generated service replies and recommendations increase repeat bookings by 20%.

Read More
Salesforce Email Studio case study
Consumer Electronics
Consumer Electronics
Case Study Sonos

Learn how Sonos adapted to customer needs during the pandemic with one integrated platform.

Read More
Salesforce Email Studio case study
NA
CASE STUDY Devolutions

Devolutions helps more SMBs boost security with Salesforce.

Read More

Frequently Asked Questions(FAQ)

for Salesforce Email Studio

What is Salesforce Email Studio?

Salesforce Email Studio is an Email Marketing platform that helps to reach the customers by sending emails in bulk, or send them to targeted individuals, or even create one-to-one conversations. It helps to acquire customers and increase sales and revenue.

It helps marketers to maintain a relationship with the customers beyond apps and websites. It helps in planning, personalization, segmentation, and optimizing the customer journey with email software from marketing cloud and measuring campaign ROI using feedback from users in real-time, monitor effectiveness, and plan for success.

Some of its features include creating segments based on profile data to inspire engagement, reach customers on any device with responsive design, engage customers along their journey with great messages, reach customers with 1-1 messages, automate the email journey, and many more.

What is Salesforce Email Studio used for?

Salesforce Email Studio is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Campaign Management .

What are the top features of Salesforce Email Studio?

Personalization, Templates and Dashboard are some of the top features of Salesforce Email Studio.

Who uses Salesforce Email Studio?

Salesforce Email Studio is used by Information Technology And Services, Manufacturing and Marketing And Advertising among other industries.

What are Salesforce Email Studio alternatives?

Aweber, Litmus, Brevo and Robly are popular alternatives for Salesforce Email Studio.

Where is Salesforce Email Studio located?

Salesforce Email Studio is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.
lightning

Peers used Salesforce Email Studio for communication management and engagement management

Salesforce Email Studio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.15/5

Read Reviews (23)
Analytics

4.12/5

Read Reviews (148)
Custom Reports

3.39/5

Read Reviews (733)

Salesforce Email Studio Integrations

Salesforce Email Studio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Few API Integrations for Salesforce Email Studio

Software Failure Risk Guidance

?

for Salesforce Email Studio

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Email Studio

Salesforce, Inc. News

Pothys Swarna Mahal Collaborates with Salesforce to Elevate Customer Experience

Pothys Swarna Mahal collaborates with Salesforce to enhance customer experience.

10/03/2025 - source

Salesforce's Agentforce 2dx lets companies create proactive AI agents that work autonomously

Salesforce announced Agentforce 2dx, enabling companies to create proactive AI agents, along with new developer tools and the AgentExchange marketplace at their TDX event.

05/03/2025 - source

Microsoft Eyes Salesforce Users with new AI Sales Agents in Copilot

Microsoft introduces AI sales agents for Microsoft 365 Copilot, integrating with Salesforce and Dynamics 365, to help sales teams manage leads and close deals efficiently.

05/03/2025 - source

Salesforce, Inc. Feeds

Accordion Announces Strategic Acquisition of Salesforce Division of Kavaliro - PRWeb

Accordion has announced the strategic acquisition of the Salesforce division of Kavaliro.

09/03/2025 - source

Nvidia, Home Depot, Lowe's, TJX and Salesforce are part of Zacks Earnings Preview

Salesforce is included in Zacks Earnings Preview alongside companies like Nvidia, Home Depot, Lowe's, and TJX.

24/02/2025 - source

Salesforce (CRM) Expected to Announce Earnings on Wednesday - MarketBeat

Salesforce is expected to announce its quarterly earnings on Wednesday.

19/02/2025 - source

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO