Customer stories

Product Business Settings

Sendlane is popular in Consumer Electronics, Internet, and Marketing And Advertising industries and is widely used by Small Business.

Integrations

E-Commerce Platform
Marketing Automation
Email Marketing
Lead Generation

Sendlane Product Overview

Sendlane integrates email and SMS marketing to streamline communication strategies and reduce costs. By unifying customer data, businesses can craft personalized, multi-channel experiences that enhance customer retention. The platform's focus on eliminating chatbots and auto-responses fosters genuine customer interactions, aligning with current industry trends that prioritize human engagement. Sendlane's approach supports informed decision-making through strategic data unification, appealing to brands seeking high ROI. This solution is particularly relevant for businesses aiming to consolidate their marketing stack while maintaining a personal touch in customer communications.

How satisfied the customers are with Sendlane use-cases

Reviews

"...Templates Workflow Ease of Signing up Affiliate-Friendly Has a Live chat with customer support Somewhat easy to understand set up process..." Peer review by Lakshmia Ferba

Sendlane Customer Insights, Testimonials and Case Studies

What solutions does Sendlane provide for Engagement Management?

How does Sendlane address your Communication Management Challenges?

How does Sendlane facilitate Workflow Management?

What Are the key features of Sendlane for Contact List Management?

How can Sendlane enhance your Onboarding process?

What is Sendlane?

Sendlane is an email marketing platform for marketing teams to increase customer engagement and increase sales and revenue.

Sendlane helps marketing teams in email marketing, provides real time analytics, it offers multivariable segmentation which helps in finding and segmenting list to find new revenue that you could be missing out on. It sends personalized texts based on behaviors and triggers to communicate with customers. It provides intelligent pop ups and tracks behavior of the customers.

Sendlane comes with easily designable and sends the perfect mobile and desktop optimized email using powerful drag-and-drop campaign builder, no technical skills required (but you can use HTML). It uses machine learning for open predictability. It automatically analyses customer open patterns and habits of each contact to ensure your messages are sent when each person is most likely to engage. It comes with customizable intelligent pop ups with inline, pop-ups, floating top or bottom banners and floating box. It comes with integration to 1400 + applications.

What is Sendlane used for?

Sendlane is a SMS Marketing Software mainly used by its customers to Improve ROI and Increase Sales & Revenue by Engagement Management, Communication Management and Workflow Management .

What are the top features of Sendlane?

Personalization, Templates and Gamification are some of the top features of Sendlane.

Who uses Sendlane?

Sendlane is used by Consumer Electronics, Internet and Marketing And Advertising among other industries.

What are Sendlane alternatives?

Slicktext, TextUs, Attentive and DialMyCalls are popular alternatives for Sendlane.

Where is Sendlane located?

Sendlane is headquartered at 10620 Treena Street, Suite 160, San Diego, CA 92131, US.

20 buyers and buying teams have used Cuspera to assess how well Sendlane solved their SMS Marketing needs. Cuspera uses 1247 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific SMS Marketing needs.

Blue Bottle Coffee - Food & Beverages

Sendlane helped Blue Bottle Coffee improve their email marketing. The case study highlights how Blue Bottle Coffee used Sendlane's platform for advertising. The focus is on email marketing strategies.... Results or specific metrics are not provided in the content. The story shows the use of Sendlane in the food and beverages industry.

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80sTees - Retail

Sendlane helped 80sTees migrate from Klaviyo, solving high costs and poor customer service. The Sendlane team provided hands-on migration support and custom campaign features. 80sTees saw a 127% incr...ease in ROI and a 7% average click rate across automations. They also saved 50% on email and SMS marketing costs. Sendlane's deliverability reputation helped clean up their email list and reduce spam.

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Doe Beauty - Consumer Goods

Sendlane helped Doe Beauty cut email marketing costs by 30%. Doe Beauty saw a 23% average increase in email revenue each month. The company also boosted average order value by 55.78% in five months. ...Sendlane's easy-to-use interface and strong support made the switch smooth. Doe Beauty now sends better emails and tracks customer actions more closely.

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Crazy Compression - Apparel & Fashion

Sendlane helped Crazy Compression boost email and SMS revenue by 41%. The company moved from Klaviyo to Sendlane for better support and a unified platform. With Aplo Group's help, they improved segme...ntation and retention marketing. Email subscribers grew by 39.6%. SMS revenue jumped 54.4%. Email open rates reached up to 50%. Crazy Compression now has stronger retention and higher sales.

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The Fresh Chile Co. - Food & Beverages

Sendlane helped The Fresh Chile Co. unify email, SMS, and reviews in one platform. The owner, Chris Lang, switched from Klaviyo due to poor support and platform fragmentation. After moving to Sendlan...e, the company saved $24,000 a year. Email revenue increased by 35%. Average order value went up by 20%. Sendlane's support and unified tools made marketing easier for the small team.

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Obvi - Health, Wellness And Fitness - Small

Sendlane helped Obvi unify their email and SMS marketing stack, boosting subscriber value by 32%. Obvi switched from Klaviyo and Postscript to Sendlane, improving email open rates by 18% and click-th...rough rates by 8%. Sendlane's onboarding team streamlined migration, cleaned up contacts, and upgraded automation flows. Obvi now manages all marketing flows in one platform, driving higher revenue and efficiency. Their Black Friday SMS campaign achieved a 12.95% click-through rate, the highest ever for the brand.

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Sendlane’s New and Improved Forms: Mastering Data-Collection and Customer Acquisition for eCommerce

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Peers used Sendlane for engagement management and communication management

Sendlane Competitors

Sendlane Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (25)
Analytics

4.35/5 ★

Read Reviews (33)
Custom Reports

4.05/5 ★

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (25)
Analytics

4.35/5 ★

Read Reviews (33)
Custom Reports

4.05/5 ★

Read Reviews (123)

Sendlane Integrations

Sendlane integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.64/5 ★

Read Reviews (40)
Data Export

3.08/5 ★

Read Reviews (20)

Miva eCommerce

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

BigCommerce

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Shopify

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

WooCommerce

4.4 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

ActiveCampaign

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Sendlane

BigMarker Webinars

4.74 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Adroll

3.95 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Stripe Billing

4.6 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Monday.com

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Salesforce Marketing Cloud

4.22 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Sendlane

Overall Risk Meter

Low Medium High

Top Failure Risks for Sendlane

SENDLANE, INC News

M&A
 

Sendlane acquisition brings new support focus to Privy - ContentGrip

Privy has acquired Sendlane to enhance its ecommerce marketing platform with a focus on human-centric support and simplified marketing stacks. The acquisition aims to integrate Sendlane's service-first approach with Privy's scalable tools, offering marketers improved automation, connected reporting, and dedicated support. This move reflects a trend of consolidation in the martech space, aiming to provide ecommerce brands with powerful tools and real human expertise.

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M&A
 

Privy Acquires Sendlane to Strengthen Position as Ecommerce Growth Platform - MarTech Cube

Privy has acquired Sendlane, an email and SMS marketing platform, to enhance its ecommerce growth platform. This acquisition aligns with Privy's strategy to provide scalable, intuitive tools and personalized support for ecommerce brands. The integration aims to accelerate innovation in email and SMS marketing, offering deeper automation and connected reporting.

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M&A
 

Privy Acquires Sendlane to Strengthen Its Position as an Ecommerce Growth Platform - PRWeb

Privy has acquired Sendlane, enhancing its position as an ecommerce growth platform by integrating Sendlane's service-first email and SMS marketing capabilities. This acquisition aligns with Privy's strategy to offer scalable, intuitive tools with personalized support, addressing the complexity of current market solutions. The move aims to provide ecommerce brands with better automation, analytics, and human support.

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Partnership
 

Introducing The Wonderment Sendlane Integration

Sendlane and Wonderment have launched a new integration, enabling Sendlane users to send transactional email and SMS messages, including order and shipping status updates. This partnership allows ecommerce brands to enhance customer retention and experience by automating real-time order communications through Sendlanes unified marketing platform.

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SENDLANE, INC Profile

Company Name

SENDLANE, INC

Company Website

https://www.sendlane.com/

HQ Location

10620 Treena Street, Suite 160, San Diego, CA 92131, US

Employees

51-100

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Financials

SERIES C