Smith.ai Overview

Smith.ai offers 24/7 customer engagement with live North America-based agents. AI and human intelligence are combined to capture and convert more leads.

Use Cases

Customers recommend Helpdesk Management, Conversion Management, Engagement Management, as the business use cases that they have been most satisfied with while using Smith.ai.

Other use cases:

  • Capturing Leads
  • Contact List Management
  • Generation Of New Leads
  • Telemarketing
  • Training & Onboarding
  • Lead Nurturing
  • Advertisement
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Smith.ai.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
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Smith.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Smith.ai works with different mediums / channels such as Phone Calls. and Chat.

Smith.ai's features include Personalization, Capture Screen, and Bot. and Smith.ai support capabilities include Email Support, AI Powered, Chat Support, etc. also Smith.ai analytics capabilities include Custom Reports, and Analytics.

Reviews

"Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients." - Jeremy T

Smith.ai, VictorOps, xMatters, Dixa Customer Service, CRMdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Smith.ai

Top Industries

  • Legal Services
  • Accounting
  • Computer & Network Security

Popular in

  • Small Business

Smith.ai is popular in Legal Services, Accounting, and Computer & Network Security and is widely used by Small Business,

Comprehensive Insights on Smith.ai Use Cases

What benefits does Smith.ai offer for Helpdesk Management?

How can Smith.ai optimize your Conversion Management Workflow?

Why is Smith.ai the best choice for Engagement Management?

What makes Smith.ai ideal for Capturing Leads?

How can Smith.ai enhance your Contact List Management process?

38+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Smith.ai solved their Help Desk needs. Cuspera uses 2697 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Smith.ai testimonial

Jeremy T

CMIT Solutions

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients. Testimonial By Jeremy T
CUSTOMERS TESTIMONIALS
Smith.ai testimonial

Jeremy T

CMIT Solutions

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients. Testimonial By Jeremy T

Video

Smith.ai Live Chat Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for Smith.ai

What is Smith.ai used for?

Smith.ai is a Help Desk Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Helpdesk Management, Conversion Management and Engagement Management .

What are the top features of Smith.ai?

Personalization, Capture screen and bot are some of the top features of Smith.ai.

Who uses Smith.ai?

Smith.ai is used by Legal Services, Accounting and Computer & Network Security among other industries.

What are Smith.ai alternatives?

VictorOps, XMatters, Dixa Customer Service and CRMdesk are popular alternatives for Smith.ai.

Where is Smith.ai located?

Smith.ai is headquartered at P.O. Box 1296, Los Altos, California 94023-1296, US.
lightning

Peers used Smith.ai for helpdesk management and conversion management

Smith.ai Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (26)
Custom Reports

4.39/5 ★

Read Reviews (54)
Analytics

4.33/5 ★

Read Reviews (26)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (26)
Custom Reports

4.39/5 ★

Read Reviews (54)
Analytics

4.33/5 ★

Read Reviews (26)

Smith.ai Integrations

Smith.ai integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.54/5 ★

Read Reviews (47)
Data Import

4.34/5 ★

Read Reviews (165)

Software Failure Risk Guidance

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for Smith.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Smith.ai

Smith.ai Profile

Company Name

Smith.ai

Company Website

https://smith.ai/

HQ Location

P.O. Box 1296, Los Altos, California 94023-1296, US

Employees

11-50

Social

Financials

SEED