SuperOffice: Use-Cases, Insights and Reviews | 2025 Cuspera

Joyweek needed a better way to manage their sales and service processes. Their old system was not a good fit and made updates difficult. They chose SuperOffice to create a cloud solution that holds a...ll customer, agreement, and machine information. The new system supports their sales and service teams and connects with other business tools. Staff can now handle cases faster, save time, and provide better customer service.
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CASEA GmbH did not have a CRM system and struggled to track tasks and manage customer data. They needed a solution to help with project management, customer relationships, and process effectiveness. ...They chose SuperOffice CRM and started using it in September 2019. The CRM system made customer data more transparent and improved workflow. Salespeople can now easily schedule appointments, track sales, and manage complaints. The company now has better customer knowledge and improved satisfaction.
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GGEW needed to win back key accounts and get new customers after losing some due to energy crisis risks. They wanted to reduce customer churn and sell more to existing customers. GGEW chose SuperOffi...ce to help manage contracts and track competitor contracts. The new system reminds sales staff to extend contracts and helps find new sales chances. With SuperOffice, GGEW improved customer retention and acquisition. Management now has better insight into sales opportunities and margins.
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Selux GmbH had trouble with manual sales processes and sharing data across teams. They used SuperOffice CRM to bring all their data into one place and make sales and marketing easier. The IT team led... training to help everyone use the new system. They focused on making the tool simple and helpful for sales reps. Now, Selux can track sales and marketing better and work together as one team.
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Boix Europe had trouble keeping track of customers and projects as they grew. They used Word, Excel, and Outlook, which made things confusing and hard to manage. They chose SuperOffice CRM to organiz...e sales, customer service, and project management in one place. The system was easy to use and helped them track all customer contacts and requests. With SuperOffice CRM, Boix Europe improved their sales process, made customer service better, and cut operational costs.
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Sharp UK wanted to improve sales management, forecasting, and customer data handling. They chose SuperOffice CRM to help their sales team work better and faster. The CRM made sales tracking and repor...ting easier. It saved time by automating reports and reduced admin work for account managers. The new system helped Sharp UK grow customer account value and made their marketing more competitive.
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