SuperOffice Overview

SuperOffice CRM empowers businesses to transform customer relationships into revenue streams. This cloud-based CRM solution enhances customer engagement, leveraging AI to assist in building lasting relationships. By integrating with existing tools, SuperOffice CRM offers a holistic approach to managing business interactions, supporting sales enablement, and analyzing revenue trends. With its widespread adoption among European B2B companies, it positions itself as a reliable partner in driving sales conversions. A standout feature is its capability to triple sales conversions, highlighting its effectiveness in revenue growth. This solution not only supports entire company operations but also provides new perspectives on CRM strategies, making it a crucial asset for businesses aiming to enhance customer relationships and drive growth.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Engagement Management, as the business use cases that they have been most satisfied with while using SuperOffice.

Other use cases:

  • Account Management
  • Contact List Management
  • Communication Management
  • Campaign Management
  • Proposal & Quote Management
  • Relationship Management
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SuperOffice.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
  • Grow Market Share
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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SuperOffice Use-Cases and Business Priorities: Customer Satisfaction Data

SuperOffice works with different mediums / channels such as Website. Social Media. Facebook etc.

SuperOffice's features include Personalization, Dashboard, and Ticketing. and SuperOffice support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also SuperOffice analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Main features include project and document management, contact management, live chat integration, automated ticket routing, and email marketing...." Peer review from Featured Customers

SuperOffice, Teamgate CRM, monday sales CRM, Freshsales, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SuperOffice is a cloud-based CRM platform that converts data into actions and builds lasting relationships. Businesses can achieve revenue goals through its comprehensive tools.

Popular Business Setting

for SuperOffice

Top Industries

  • Information Technology and Services
  • Mechanical or Industrial Engineering
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

SuperOffice is popular in Information Technology And Services, Mechanical Or Industrial Engineering, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on SuperOffice Use Cases

How does SuperOffice address your Social Media Analytics Challenges?

What benefits does SuperOffice offer for Engagement Management?

What makes SuperOffice ideal for Account Management?

How does SuperOffice address your Contact List Management Challenges?

40+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SuperOffice solved their CRM needs. Cuspera uses 1071 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Marketing and Advertising

CASE STUDY Dialoghaus GmbH

Dialoghaus GmbH wanted a new CRM system because their old one was outdated and only used for address management. They chose SuperOffice CRM for its easy use and high adaptability. The system was set ...up in less than two months, and data migration went smoothly. Now, all employees use SuperOffice, and one department is almost paperless. Processing customer orders is now 10-20% faster. Teamwork and productivity have also improved due to better transparency and access to information.

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CASE STUDY Knauber

Knauber had problems with slow workflows and lost information, which caused delays in closing deals. They needed a better way to manage customer data and chose SuperOffice after a three-month search.... SuperOffice helped them store all important information in one place and made it easy to connect with their ERP system. Over 40 employees were trained to use the new system. As a result, closing deals is now 30% faster, sales productivity increased by 30%, and pricing is 20% more accurate.

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Manufacturing

CASE STUDY The Printed Cup Company

The Printed Cup Company had trouble managing customer records and artwork using spreadsheets and filing cabinets. They needed a CRM system to help them grow and handle more customers. They chose Supe...rOffice, which was flexible and could be tailored to their needs. With SuperOffice, they grew from hundreds to 35,000 customers and increased revenue from £100,000 to £2,100,000. Efficiency improved by more than 100%. They also cut the cost of a warehouse system by 50% and reduced artwork approval times from days to minutes.

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Real Estate

CASE STUDY Vitec Fastighet

Vitec Fastighet had slow customer service and long response times. Each department used different systems, making it hard to find customer information. They chose SuperOffice CRM and the Customer Eng...agement Platform to unify their data and improve service. The new system let them manage requests better and offer self-service options. As a result, they cut response times from 4 days to 24 hours and increased customer satisfaction.

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Manufacturing

CASE STUDY Sharp UK

Sharp UK wanted to improve sales management, forecasting, and customer data handling. They chose SuperOffice CRM to help their sales team work better and faster. The CRM made sales tracking and repor...ting easier. It saved time by automating reports and reduced admin work for account managers. The new system helped Sharp UK grow customer account value and made their marketing more competitive.

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Publishing

CASE STUDY Wege-Zweckverband (WZV)

Wege-Zweckverband (WZV) needed a way to manage complex information from many areas. They wanted a CRM system that could connect with their other software. They also needed to get employees to use the... new system. WZV chose SuperOffice and integrated it with their existing tools. The management started using it first, then other departments joined. Now, all employees use SuperOffice for customer contact and task management. This has led to better teamwork, mobile working, and higher quality of work.

Read more →

Video

How SuperOffice CRM helps you grow with your customer base

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Frequently Asked Questions(FAQ)

for SuperOffice

What is SuperOffice?

SuperOffice is a scalable cloud CRM platform that provides all basic foundational capabilities to connect sales, marketing and customer service teams. It is used by operations team, business managers and people in multifunctional role. It helps to build long term customer relationships, and increase sales and revenue.

SuperOffice helps to keep all key customer information in one place – whether its contact details, emails, phone calls, documents or meeting notes. SuperOffice is seamlessly integrated with Microsoft Office 365, G Suite and major email applications such as Exchange, Outlook, Notes, Gmail and all IMAP based email servers. It provides document management, project management and mobile CRM.

SuperOffice features include creating a unique sales experience to improve the forecasting accuracy, manage pipeline, and close more deals, deliver communications to the subscribers based on their interests and needs, and provide a personalized and individual experience that the customers deserve.

What is SuperOffice used for?

SuperOffice is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Advertisement, Social Media Analytics and Engagement Management .

What are the top features of SuperOffice?

Personalization, Dashboard and Ticketing are some of the top features of SuperOffice.

Who uses SuperOffice?

SuperOffice is used by Information Technology And Services, Mechanical Or Industrial Engineering and Computer Software among other industries.

What are SuperOffice alternatives?

Teamgate CRM, Monday Sales CRM, Freshsales and OnePageCRM are popular alternatives for SuperOffice.

Where is SuperOffice located?

SuperOffice is headquartered at Wergelandsveien 27, Oslo, Oslo N-0167, NO.
lightning

Peers used SuperOffice for advertisement and social media analytics

SuperOffice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (4)
Analytics

4.41/5 ★

Read Reviews (41)
Custom Reports

4.09/5 ★

Read Reviews (144)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (4)
Analytics

4.41/5 ★

Read Reviews (41)
Custom Reports

4.09/5 ★

Read Reviews (144)

Software Failure Risk Guidance

?

for SuperOffice

Overall Risk Meter

Low Medium High

Top Failure Risks for SuperOffice

SuperOffice AS Profile

Company Name

SuperOffice AS

Company Website

https://www.superoffice.com/

HQ Location

Wergelandsveien 27, Oslo, Oslo N-0167, NO

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