SuperOffice Overview

SuperOffice CRM empowers businesses to transform customer relationships into revenue streams. This cloud-based CRM solution enhances customer engagement, leveraging AI to assist in building lasting relationships. By integrating with existing tools, SuperOffice CRM offers a holistic approach to managing business interactions, supporting sales enablement, and analyzing revenue trends. With its widespread adoption among European B2B companies, it positions itself as a reliable partner in driving sales conversions. A standout feature is its capability to triple sales conversions, highlighting its effectiveness in revenue growth. This solution not only supports entire company operations but also provides new perspectives on CRM strategies, making it a crucial asset for businesses aiming to enhance customer relationships and drive growth.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Engagement Management, as the business use cases that they have been most satisfied with while using SuperOffice.

Other use cases:

  • Account Management
  • Contact List Management
  • Communication Management
  • Campaign Management
  • Proposal & Quote Management
  • Relationship Management
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SuperOffice.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Scale Best Practices
  • Grow Market Share
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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SuperOffice Use-Cases and Business Priorities: Customer Satisfaction Data

SuperOffice works with different mediums / channels such as Website. Social Media. Facebook etc.

SuperOffice's features include Personalization, Dashboard, and Ticketing. and SuperOffice support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also SuperOffice analytics capabilities include Analytics, and Custom Reports.

Reviews

"...SuperOffice CRM Online makes it easier for us to follow up on customers...." Peer review by Ellen Loxley, Sales Manager, Esacon AS

SuperOffice, Teamgate CRM, monday sales CRM, Freshsales, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

SuperOffice is a cloud-based CRM platform that converts data into actions and builds lasting relationships. Businesses can achieve revenue goals through its comprehensive tools.

Popular Business Setting

for SuperOffice

Top Industries

  • Information Technology and Services
  • Mechanical or Industrial Engineering
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

SuperOffice is popular in Information Technology And Services, Mechanical Or Industrial Engineering, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on SuperOffice Use Cases

How does SuperOffice address your Social Media Analytics Challenges?

Why is SuperOffice the best choice for Engagement Management?

What benefits does SuperOffice offer for Account Management?

How does SuperOffice address your Contact List Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well SuperOffice solved their CRM needs. Cuspera uses 1071 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Case Studies

Publishing

CASE STUDY Wege-Zweckverband (WZV)

SuperOffice CRM helped Wege-Zweckverband (WZV) manage complex information from waste management, community, and wastewater services. WZV needed a system to centralize data and integrate with ERP and ...custom solutions. SuperOffice integrated smoothly due to shared Oracle databases. Management led adoption, starting with calendar features, then expanding use. All employees now use SuperOffice for customer contact and task management. Results include centralized information, mobile working, better team spirit, no lost communication, and higher work quality.

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Manufacturing

CASE STUDY Sharp UK

SuperOffice CRM helped Sharp UK improve sales management and customer service. The sales team gained better business transparency and more accurate sales forecasting. Marketing became more competitiv...e with tailored messaging. The CRM reduced admin work and made account management easier. Real-time reports now save two days of analyst time per report. The system also prevented sales overlap and helped the team adapt during the pandemic.

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Manufacturing

CASE STUDY The Printed Cup Company

SuperOffice CRM helped The Printed Cup Company move from paper records and spreadsheets to a digital system. The company grew from £100,000 to £2,100,000 in revenue and expanded its customer base fro...m hundreds to 35,000. SuperOffice enabled a 100% improvement in efficiency and reduced warehouse system costs by 50%. The CRM supported international growth and allowed for a new paperless graphic design service. The company saved time and could easily scale as it grew.

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Real Estate

CASE STUDY Vitec Fastighet

SuperOffice CRM and Customer Engagement Platform helped Vitec Fastighet fix slow customer service. Before, response times were 4 days. Now, they answer in 24 hours. The team did not grow, but service... got much better. Customer satisfaction went from poor to wow. All customer info is now in one place, and customers can help themselves online.

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Information Services

CASE STUDY Signify Research Limited

SuperOffice CRM helped Signify Research Limited improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management for a small, specialized client ...base. SuperOffice provided a solution with strong data integration, campaign scheduling, and GDPR compliance. Staff now avoid duplicate outreach and deliver timely, relevant market insights. The marketing team uses campaign analysis tools to improve newsletters and reach prospects in different time zones. SuperOffice supports growth with a scalable, license-based model.

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Construction

CASE STUDY Freco Geo-Systeme

SuperOffice CRM helps Freco Geo-Systeme manage sales and projects in the construction industry. Freco has used SuperOffice for over 20 years. The CRM system keeps track of 6,500 customer records and ...26,000 people. Employees say SuperOffice saves them about 30% in daily work. The platform brings flexibility, clarity, and better teamwork. Freco can now organize projects and sales more easily.

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Video

How SuperOffice CRM helps you grow with your customer base

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Frequently Asked Questions(FAQ)

for SuperOffice

What is SuperOffice?

SuperOffice is a scalable cloud CRM platform that provides all basic foundational capabilities to connect sales, marketing and customer service teams. It is used by operations team, business managers and people in multifunctional role. It helps to build long term customer relationships, and increase sales and revenue.

SuperOffice helps to keep all key customer information in one place – whether its contact details, emails, phone calls, documents or meeting notes. SuperOffice is seamlessly integrated with Microsoft Office 365, G Suite and major email applications such as Exchange, Outlook, Notes, Gmail and all IMAP based email servers. It provides document management, project management and mobile CRM.

SuperOffice features include creating a unique sales experience to improve the forecasting accuracy, manage pipeline, and close more deals, deliver communications to the subscribers based on their interests and needs, and provide a personalized and individual experience that the customers deserve.

What is SuperOffice used for?

SuperOffice is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Advertisement, Social Media Analytics and Engagement Management .

What are the top features of SuperOffice?

Personalization, Dashboard and Ticketing are some of the top features of SuperOffice.

Who uses SuperOffice?

SuperOffice is used by Information Technology And Services, Mechanical Or Industrial Engineering and Computer Software among other industries.

What are SuperOffice alternatives?

Teamgate CRM, Monday Sales CRM, Freshsales and OnePageCRM are popular alternatives for SuperOffice.

Where is SuperOffice located?

SuperOffice is headquartered at Wergelandsveien 27, Oslo, Oslo N-0167, NO.
lightning

Peers used SuperOffice for advertisement and social media analytics

SuperOffice Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (4)
Analytics

4.41/5 ★

Read Reviews (41)
Custom Reports

4.09/5 ★

Read Reviews (144)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (4)
Analytics

4.41/5 ★

Read Reviews (41)
Custom Reports

4.09/5 ★

Read Reviews (144)

Software Failure Risk Guidance

?

for SuperOffice

Overall Risk Meter

Low Medium High

Top Failure Risks for SuperOffice

SuperOffice AS News

Executive

SuperOffice Denmark Enters New Growth Journey with New Country Director - to Lead Innovation Push

SuperOffice has appointed Pernille Mller Lund as the new Country Director for Denmark. Lund, who previously led SuperOffice Danmark A/S to significant growth, returns to drive innovation and expansion in the AI-powered CRM market. Her leadership aims to enhance customer engagement and support the company's strategic growth in Denmark.

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Executive

SuperOffice: Hiring Thomas Rdseth from Puzzel

SuperOffice has appointed Thomas Rdseth as Chief Product and Technology Officer to drive innovation and enhance product development. Rdseth, formerly with Puzzel, will focus on increasing automation and improving user experience to meet evolving customer needs. This strategic hire aims to strengthen SuperOffice's market position in Norway and Europe.

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M&A

SuperOffice Acquires i-Centrum as First Strategic Move Following Axcel Investment

SuperOffice has acquired i-Centrum AB, a Swedish software company and long-standing partner, marking its first strategic move following Axcel's investment. This acquisition aims to enhance SuperOffice's CRM platform by integrating i-Centrum's modular solutions, such as field service operations and quote management, into its core offerings. The move is expected to accelerate growth, product development, and European expansion.

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Product

SuperOffice Launches New User Experience and AI Features

SuperOffice has launched a new user interface and AI features to enhance its CRM platform. The redesigned UI and AI tools aim to improve usability, efficiency, and customer relationship management. The rollout begins in January 2025, with new customers experiencing the updates first. This launch is part of SuperOffice's strategic plan to innovate and lead in CRM solutions.

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SuperOffice AS Profile

Company Name

SuperOffice AS

Company Website

https://www.superoffice.com/

HQ Location

Wergelandsveien 27, Oslo, Oslo N-0167, NO

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