teamwork desk Overview

Teamwork Desk is a help desk ticketing system that centralizes communication and improves transparency. Customer happiness is the main focus.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using teamwork desk.

Other use cases:

  • Collaboration
  • Customer Feedback Management
  • Engagement Management
  • Knowledge Management
  • Training & Onboarding
  • Contact List Management
  • Forecasting
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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using teamwork desk.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Visibility
  • Scale Best Practices
See all business priorities See less business priorities

teamwork desk Use-Cases and Business Priorities: Customer Satisfaction Data

teamwork desk works with different mediums / channels such as E-Mail,

teamwork desk's features include Ticketing, Personalization, Alerts: Popups & Notifications, etc.

Reviews

"Teamwork Desk is one of my top productivity tools. If you have any type of customer support in your company, don’t try to manage it through email. Use Teamwork Desk instead. It works, and saves you time that allows you to look after your customers." - David Forster

teamwork desk, RaiseATicket, Cayzu Help Desk, Mojo Helpdesk, CRMdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for teamwork desk

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

teamwork desk is popular in Marketing And Advertising, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on teamwork desk Use Cases

How does teamwork desk facilitate Helpdesk Management?

Why is teamwork desk the best choice for Communication Management?

Why is teamwork desk the best choice for Workflow Management?

What makes teamwork desk ideal for Collaboration?

What solutions does teamwork desk provide for Customer Feedback Management?

24+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well teamwork desk solved their Help Desk needs. Cuspera uses 1355 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
teamwork desk testimonial

David Forster

Operations Director

See Green

Teamwork Desk is one of my top productivity tools. If you have any type of customer support in your company, don’t try to manage it through email. Use Teamwork Desk instead. It works, and saves you time that allows you to look after your customers. Testimonial By David Forster
teamwork desk testimonial

Joe Andrade

Founder & Director

MarineMotion

I love Desk. It works, and it’s beautiful. Testimonial By Joe Andrade
teamwork desk testimonial

Grant O’Neill

Director

GO Creative

I can’t believe we ever survived without Teamwork Desk. We depend on it every day for internal and external communication, and the automation holds all of the little bits and pieces of our business in place. Testimonial By Grant O’Neill
CUSTOMERS TESTIMONIALS
teamwork desk testimonial

David Forster

Operations Director

See Green

Teamwork Desk is one of my top productivity tools. If you have any type of customer support in your company, don’t try to manage it through email. Use Teamwork Desk instead. It works, and saves you time that allows you to look after your customers. Testimonial By David Forster
teamwork desk testimonial

Joe Andrade

Founder & Director

MarineMotion

I love Desk. It works, and it’s beautiful. Testimonial By Joe Andrade
teamwork desk testimonial

Grant O’Neill

Director

GO Creative

I can’t believe we ever survived without Teamwork Desk. We depend on it every day for internal and external communication, and the automation holds all of the little bits and pieces of our business in place. Testimonial By Grant O’Neill

Case Studies

COMPANY INDUSTRY CASE STUDIES
teamwork desk case study
Information Technology and Services
Information Technology and Services
Case Study Teamwork

How Teamwork uses Teamwork Desk to deliver exceptional customer support

Read More
teamwork desk case study
Marketing and Advertising
Marketing and Advertising
Case Study MarineMotion

Teamwork Desk makes smooth sailing for online boating tycoon

Read More
teamwork desk case study
Internet
Internet
Case Study See Green

How Teamwork Desk became See Green’s ticket to efficiency

Read More

Frequently Asked Questions(FAQ)

for teamwork desk

What is teamwork desk?

Teamwork Desk a customer-centric helpdesk software which gives full visibility of customer communications from one shared spot so no information is lost and can convey remarkable help at scale. It helps to improve internal communications and improve efficiency.

Desk with all the helpdesk features provides customer support to exceed their expectations. It tracks, analyse and organizes customer communication and answers their queries with fuller, faster and more helpful.

Teamwork helpdesk ticketing system provides all the requirements — like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators — to enable Customers at the heart of everything to be done.

What is teamwork desk used for?

teamwork desk is a Help Desk Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Helpdesk Management, Communication Management and Workflow Management .

What are the top features of teamwork desk?

Ticketing, Personalization and Alerts: popups & Notifications are some of the top features of teamwork desk.

Who uses teamwork desk?

teamwork desk is used by Marketing And Advertising, Information Technology And Services and Internet among other industries.

What are teamwork desk alternatives?

RaiseATicket, Cayzu Help Desk, Mojo Helpdesk and CRMdesk are popular alternatives for teamwork desk.

Where is teamwork desk located?

teamwork desk is headquartered at Blackpool Retail Park, Blackpool, Cork T23 AX73, IE.
lightning

Peers used teamwork desk for helpdesk management and communication management

teamwork desk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.24/5 ★

Read Reviews (9)
Custom Reports

4.10/5 ★

Read Reviews (121)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.24/5 ★

Read Reviews (9)
Custom Reports

4.10/5 ★

Read Reviews (121)

Software Failure Risk Guidance

?

for teamwork desk

Overall Risk Meter

Low Medium High

Top Failure Risks for teamwork desk

Teamwork Profile

Company Name

Teamwork

Company Website

https://www.teamwork.com/

HQ Location

Blackpool Retail Park, Blackpool, Cork T23 AX73, IE

Employees

251-500

Social

Financials

PRIVATE