Zingtree Overview

Zingtree simplifies the creation and sharing of interactive decision trees. Users can start for free.

Use Cases

Customers recommend Helpdesk Management, Sending & Publishing Communications, Knowledge Management, as the business use cases that they have been most satisfied with while using Zingtree.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Workflow Management
  • Contact List Management
  • Objection Handling
  • Training & Onboarding
  • Measuring Customer Satisfaction
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Business Priorities

Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using Zingtree.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
  • Scale Best Practices
  • Grow Market Share
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Zingtree Use-Cases and Business Priorities: Customer Satisfaction Data

Zingtree works with different mediums / channels such as Phone Calls. and E-Mail.

Zingtree's features include Ticketing, Recording, Personalization, etc. and Zingtree support capabilities include Chat Support, Phone Support, Email Support, etc. also Zingtree analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We used Zingtree as a knowledge base...." Peer review by Crystal I., Marketing Content Developer, Insurance

Zingtree, Crisp Customer Messaging Platform, Qualtrics Connect, BMC Helix ITSM, Deskero Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zingtree

Top Industries

  • Retail
  • Internet
  • Insurance

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zingtree is popular in Retail, Internet, and Insurance and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Zingtree Use Cases

How does Zingtree facilitate Helpdesk Management?

What Are the key features of Zingtree for Sending & Publishing Communications?

What makes Zingtree ideal for Knowledge Management?

How does Zingtree facilitate Engagement Management?

What solutions does Zingtree provide for Social Media Analytics?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zingtree solved their Help Desk needs. Cuspera uses 846 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Frequently Asked Questions(FAQ)

for Zingtree

What is Zingtree used for?

Zingtree is a Help Desk Software mainly used by its customers to Increase Sales & Revenue and Improve ROI by Helpdesk Management, Sending & Publishing Communications and Knowledge Management .

What are the top features of Zingtree?

Ticketing, Recording and Personalization are some of the top features of Zingtree.

Who uses Zingtree?

Zingtree is used by Retail, Internet and Insurance among other industries.

What are Zingtree alternatives?

Where is Zingtree located?

Zingtree is headquartered at 700 Larkspur Landing Circle, Suite 199, Larkspur, CA 94939, US.
lightning

Peers used Zingtree for helpdesk management and sending & publishing communications

Zingtree Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (22)
Custom Reports

3.45/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (22)
Custom Reports

3.45/5 ★

Read Reviews (84)

Software Failure Risk Guidance

?

for Zingtree

Overall Risk Meter

Low Medium High

Top Failure Risks for Zingtree

Zingtree Profile

Company Name

Zingtree

Company Website

https://zingtree.com

HQ Location

700 Larkspur Landing Circle, Suite 199, Larkspur, CA 94939, US

Employees

01-10

Social

Financials

PRIVATE