Auto Dialer Customer wins | Real Customer Results Across Industries 2026

Toast used Voiptime Cloud outbound call center software to support rapid business growth. The company needed to expand sales and... customer support but lacked a flexible solution. Voiptime Cloud integrated with Toast’s CRM, automated tasks, and enabled direct lead capture from the website. First response time dropped to 15 seconds. Churn was reduced to 15% with predictive dialing. Toast improved customer experience and agent efficiency.
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PhoneBurner helped On Q Financial boost call volume and speed to lead. The team integrated PhoneBurner with their CRM quickly.... Reps started making more calls on day one. Complaints about old dialers stopped. Managers used analytics to track calls and improve results. Conversion rates and employee satisfaction both increased.
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Voicent Agent Dialer helped Broker Resources, Inc. boost productivity and cut costs. The insurance agency faced issues with their old... dialer, including bugs and high monthly fees. After switching to Voicent, setup was easy and support was strong. The one-time purchase and pay-as-you-go pricing saved money. Adding more agent lines improved sales and handled busy periods. Productivity increased across the company.
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RingCentral helped Carroll Media save over $1,000 each month by eliminating employee cell phone bills. The platform unified phone, SMS,... and video into one app, connecting teams across 12 countries. Carroll Media reduced unwanted telemarketing calls by 47% using RingCentral’s Interactive Voice Response. Click-to-Dial and analytics features improved team productivity and business intelligence. The solution enabled seamless collaboration for their global workforce.
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CircleLoop replaced the National Tennis Association's outdated phone system. The old system was costly and did not support remote work.... CircleLoop enabled staff to use mobile devices and laptops for calls. The Hubspot integration improved contact management and caller ID. Managers now easily manage numbers and users in the app. CircleLoop made telecoms more flexible and efficient for the NTA.
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daa used 3CLogic’s AI Contact Center with ServiceNow to unify customer service at Dublin and Cork airports. Agents now access... all customer data in one place, speeding up resolution times. The new system cut manual work and improved first-call resolution. Customers get proactive updates and faster help. Centralized dashboards give leaders real-time insights. The airport team can update IVRs instantly, making service more agile.
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ConnectAndSell Lightning helped RingCentral boost sales conversations. Their lead qualification team saw up to 1,000 dials and over 50 conversations... a day, a 10x increase in output. The platform improved both the quantity and quality of sales calls. OutboundOnDemand let RingCentral test campaigns fast and handle spikes in lead volume. Metrics from ConnectAndSell made it easy to set targets and coach sales reps. RingCentral gained more pipeline and revenue using ConnectAndSell's sales acceleration tools.
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Adara used travel-intent data and Samba TV audiences to help Lancaster, Pennsylvania, target World Cup fans and travelers near Philadelphia and New York. The campaign ran... programmatic display ads to boost hotel bookings during the 2026 FIFA World Cup. In ten weeks, it drove thousands of site visits, 257 observed hotel bookings, 4,563 enriched bookings, and over $2 million in revenue. The campaign continues as demand grows for the tournament.
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Mindful helped a major utilities company improve customer satisfaction by reducing hold times. The company used virtual hold and callback... technology to let customers wait for a callback instead of staying on the line. Customers were willing to wait up to 20 minutes for a callback, compared to just 10 minutes on traditional hold. This change led to higher CSAT and NPS scores. The solution gave customers more control and improved their experience.
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