Case Studies for Computer Software | Real Results & ROI 2026

Magnolia CMS helped Atlassian transform its main website into a flexible marketing and sales channel. Before Magnolia, Atlassian's site was... hard to manage and slow to update, with content changes taking weeks. Magnolia enabled fast content creation, easy translation, and campaign launches without developer help. The team built 41 multilingual pages for 33 countries in 10 languages in just three months. Magnolia handled viral traffic spikes, improved collaboration, and boosted marketing agility for Atlassian's global team.
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Cornerstone OnDemand replaced their old monolithic CMS with Sanity. io. Their developers built custom editorial workflows for translation and multi-language...support. Sanity Studio let them create an easy editing interface for marketers. Flexible content modeling helped them move to structured content. Using Sanity’s hosted APIs, they sped up development and reduced server maintenance.
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Personio used Contentful Personalization to create dynamic homepages and social proof for different business sizes and industries. This approach led... to a 46% increase in homepage conversions and a 62% rise in contact form conversions. The team tailored content to match visitor needs, using firmographic data to show relevant testimonials and case studies. Contentful enabled Personio to run experiments, segment audiences, and launch personalized experiences without extra tools. The scalable platform helped Personio attract more customers and improve marketing agility.
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Greenhouse used Lilt’s Contextual AI to translate website and blog content for three global markets. The team needed faster, higher... quality, and brand-consistent translations. Lilt’s Connector and QA workflow let Greenhouse send content directly from their CMS and ensure quality with in-context reviews. Greenhouse saw immediate improvements in translation quality and brand voice. The partnership helped Greenhouse streamline localization and support international growth.
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Heretto helped Medallia unify documentation for over 11 products after multiple acquisitions. Medallia used Heretto Deploy Portal to create a... single, branded help portal with federated search. This improved the user experience for both customers and employees. The portal enables personalized content delivery and supports multi-factor authentication. Medallia can now easily integrate new acquisitions and streamline documentation workflows.
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Templafy helped Milestone Systems achieve global brand compliance. The company used Templafy's centralized library to distribute brand assets to over... 1,000 employees in 25+ countries. Sales teams now create presentations faster and always meet company standards. Employees can choose from approved email signatures for different regions or campaigns. The solution improved efficiency and ensured brand consistency worldwide.
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Lenovo used Liferay to launch the Lenovo 360 Partner Hub, a unified portal for its global partner network. The new hub... replaced multiple regional portals, making it easier for partners to find information and manage sales. Lenovo saw a 150% increase in total users, a 400% rise in visits, and a 300% boost in page views. Partners now access resources faster, close deals more quickly, and report higher satisfaction. The portal supports 16 languages and brings over 50 tools into one place.
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CloudCannon helped PaperCut migrate 98% of 4,000 web pages from six systems into one CMS. Publishing speed increased 100x, cutting... time-to-publish from weeks to minutes. Over 110 editors now collaborate easily, with non-technical users empowered to update content. Core web vitals scores jumped from 14 to over 90. CloudCannon's Git-based workflows and professional services enabled PaperCut to launch 20+ major projects and creative campaigns.
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Ansys used Pronovix’s Zero Gravity developer portal to centralize its developer documentation and resources. The portal launched in early 2023... and quickly gained almost 7,000 registered users. Ansys needed a unified platform for both public and private content, seamless navigation, and strong search. Pronovix delivered custom importers, advanced search integration, and flexible access control. The portal now supports internal and external users, hosts an app catalog, and enables community engagement through forums and feedback tools.
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Nemetschek Group used Neos CMS to build the Nemetschek ONE Extranet. The goal was to connect 14 brand companies and... enable easy information sharing. Neos CMS provided a flexible dashboard, employee directory, and news module. Editors worldwide managed content without special training. The solution included Elastic Search and REACT integration for speed and usability.
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Pantheon’s WebOps platform helped Tableau cut delivery time by 50%. The marketing team now launches new content and features in... just one week sprint cycles. Pantheon enabled safe, rapid website updates without changing Tableau’s existing CMS. Both marketing and engineering teams collaborate faster, supporting Tableau’s growth to 750,000 Tableau Public authors. Tableau relies on Pantheon for agile marketing and continuous integration.
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Fastly helped Opera deliver its browser and services to users worldwide. Opera needed to speed up downloads for users outside... Europe. Fastly's CDN cached assets globally, improving download speed and reliability. Opera saw a significant increase in global conversion rates. Fastly handled large traffic spikes and made updates fast and easy. Opera scaled its infrastructure without adding new data centers.
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Fastly helped Opera deliver its browser and services to users worldwide. Opera needed to speed up downloads for users outside... Europe. Fastly's CDN cached assets globally, improving download speed and reliability. Opera saw a significant increase in global conversion rates. Fastly handled large traffic spikes and made updates fast and easy. Opera scaled its infrastructure without adding new data centers.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Epicor Software Corporation used DocStar Enterprise Content Management to digitize and manage HR documents for nearly 3,900 employees across 30 countries. The solution replaced... paper files, saving over 10 hours of staff time per week and improving compliance with global data privacy rules. HR teams now access, retrieve, and share employee records faster and more securely. Integration with UltiPro ensures accurate indexing and data validation. The system enforces role-based security and streamlines document workflows worldwide.
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MadCap Flare helped Verint cut publishing times from hours to seconds. The team moved from two legacy tools to a... single XML-based solution. Flare’s single-source publishing lets Verint reuse content and deliver over 170 PDF guides and multiple help sets. Writers now collaborate globally using Flare’s integration with Microsoft TFS. Responsive HTML5 output gives users a modern web experience on any device. Flare’s features also make it easy to customize documentation for partners.
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Talkdesk used Smartling to automate website localization across 6 languages. Manual translation was slow and error-prone, making updates hard to... manage. Smartling’s Global Delivery Network integrated with Talkdesk’s CMS, Marketo, and Figma. This removed manual steps and cut developer workload. Talkdesk quickly launched localized sites and kept messaging consistent. Automation freed up resources for more marketing projects and global growth.
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Dropbox Sign used Webflow to speed up website updates and empower its marketing and design teams. The company cut developer... ticketing by 67% and increased content production and downloads by more than 2x. Webflow enabled the team to launch new features 4x faster and complete a major rebrand in just two months. The Resource Center was built in six weeks, making resources easier to find and manage. Teams now work together more efficiently and focus on higher-value projects.
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Tanium used Vyond to turn an 80-minute executive keynote on AI strategy into a two-minute video. The enablement team created... an animated character of the CTO using Vyond’s Photo-to-Character and AI voice features. This video helped sales, marketing, and training teams share key messages with a wider audience. The video is now part of Tanium’s customer education and new course content. Vyond made it easy to create engaging, outcome-focused messaging for Tanium’s platform positioning.
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Consensus helped Autodesk's technical sales team save 30% more time while maintaining their sales quota. The team used Consensus to... digitize repetitive solution demos and support multiple languages. In one quarter, Autodesk generated $5 million in new qualified pipeline. The platform enabled more deals to close without presales involvement. Sales reps quickly adopted the tool and shared positive feedback.
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ELB Learning helped Intuit transform training for sales and support teams. The new solution used gamification, personalized learning paths, and... certification programs. Employees saw a 14% lift in sales acumen, 3% in business acumen, and 4% in technical acumen. The revamped onboarding improved engagement and ramp-up speed. Over 2,000 training modules and 15 learning paths were created in eight months.
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Gusto used Easygenerator and LearnUpon to scale employee training. The team saved over $1.1 million in training costs. They cut... course update time by 50%, from up to 25 minutes to just 5 minutes per course. Gusto created more than 1,400 courses, making training more accessible. The integration allowed real-time updates and better tracking of training effectiveness. Gusto avoided hiring 6–8 extra learning designers by using these tools.
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Ixiasoft used Qoppa Software's jPDFNotes and jPDFProcess libraries to add PDF viewing and annotation to their DITA CMS. The goal was... to let technical teams review and mark up PDF documents together in real time. Qoppa's tools enabled online collaboration, merging annotations from multiple reviewers. Ixiasoft praised the open API and responsive support from Qoppa. The integration improved document review and collaboration for technical documentation teams.
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Workday uses Figma to connect over 18,000 employees across continents. Figma's collaborative features help teams brainstorm and share ideas in... real time. The design system tools let designers focus on solving problems, not details. Dev Mode streamlines handoff from design to development, reducing errors. Workday delivers better experiences to 65 million users with Figma.
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PTC used OPAL-Marketing from Welocalize to speed up global email marketing. Before, translating and deploying emails took up to 12... weeks. With the new solution, translation time dropped by 10 weeks. PTC now delivers 20 localized emails each month in 7 languages. SLA timelines improved from 4 weeks to just 5 days. Brand messaging is now consistent across all regions.
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Animaker helped Zucchetti, a leading Italian software company, make marketing content more engaging. The marketing team used Animaker to create... animated videos that explained complex product features. The tool was easy to use and allowed for quick customization with characters, music, and branding. After using Animaker, Zucchetti saw more likes, shares, and website visits from their video content. The videos also generated buzz at events and were requested by other departments.
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HubSpot used Writer to improve writing quality and consistency for its 30+ person content team. Before Writer, the team managed... terminology and style in scattered spreadsheets and documents. Writer centralized these resources, making it easier for designers to follow standards and resolve conflicts. The platform helped save time, allowing designers to focus on strategic work. Team members now feel more confident and make better decisions in UX writing.
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MadCap Flare helped Verint cut publishing times from hours to seconds. The team moved from two legacy tools to a... single XML-based solution. Flare’s single-source publishing lets Verint reuse content and deliver over 170 PDF guides and multiple help sets. Writers now collaborate globally using Flare’s integration with Microsoft TFS. Responsive HTML5 output gives users a modern web experience on any device. Flare’s features also make it easy to customize documentation for partners.
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MadCap Flare helped Verint cut publishing times from hours to seconds. The team moved from two legacy tools to a... single XML-based solution. Flare’s single-source publishing lets Verint reuse content and deliver over 170 PDF guides and multiple help sets. Writers now collaborate globally using Flare’s integration with Microsoft TFS. Responsive HTML5 output gives users a modern web experience on any device. Flare’s features also make it easy to customize documentation for partners.
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MadCap Flare helped Verint cut publishing times from hours to seconds. The team moved from two legacy tools to a... single XML-based solution. Flare’s single-source publishing lets Verint reuse content and deliver over 170 PDF guides and multiple help sets. Writers now collaborate globally using Flare’s integration with Microsoft TFS. Responsive HTML5 output gives users a modern web experience on any device. Flare’s features also make it easy to customize documentation for partners.
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15Five used Flipsnack to improve internal communication during COVID-19. With over 60% of employees working remotely, 15Five created an interactive... Employee Appreciation Book using Flipsnack. The flipbook was shared privately on Slack and email, reaching all employees. It achieved a 100% open rate, with every remote employee downloading it. Flipsnack made it easy to celebrate employees and keep the team connected.
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SAP uses Amazon EBS Snapshot Lock to protect over 100 petabytes of mission-critical data for its SaaS applications. The company saw... backup times improve by 70 percent and enhanced its defense against ransomware. SAP automates backup management with Amazon Data Lifecycle Manager and secures backups with compliance controls. All enterprise clients benefit from faster recovery and stronger data protection. SAP fulfills service-level agreements with fast snapshot restore features.
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SAP uses Amazon EBS Snapshot Lock to protect over 100 petabytes of mission-critical data for its SaaS applications. The company saw... backup times improve by 70 percent and enhanced its defense against ransomware. SAP automates backup management with Amazon Data Lifecycle Manager and secures backups with compliance controls. All enterprise clients benefit from faster recovery and stronger data protection. SAP fulfills service-level agreements with fast snapshot restore features.
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Zendesk used ngrok to boost engineering productivity for 200 engineers across four global offices. The team eliminated proxy troubleshooting and... reduced onboarding time for new engineers to just 15 minutes. Zendesk expanded ngrok usage 20x, making it the standard for secure remote access in their development workflow. Engineers now spend more time building and less time on setup hassles. ngrok delivers reliable, low-latency performance for Zendesk’s distributed teams.
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Descript built over 50 custom AI apps using Retool, automating hundreds of hours of manual work each week. The company saved... tens of thousands of dollars by creating in-house tools instead of buying third-party solutions. Retool enabled Descript to unify fragmented dashboards and streamline sales, marketing, and support operations. Custom workflows improved lead enrichment and AI evaluation, boosting efficiency without extra engineering resources. Descript now operates with the agility of a much larger company, scaling faster and solving complex problems quickly.
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TeamCity helps the IntelliJ Infrastructure team manage CI/CD for 700–800 developers. They run over 158,000 builds and 700,000 tests daily.... TeamCity's build reuse feature cuts build execution time by 30%. Safe Push and automated retries reduce bottlenecks and resource use. The team uses Kotlin DSL and agent management to scale efficiently across AWS and on-premises environments.
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Infor used globalese by memoQ to improve translation quality and expand language coverage. Their old SMT system struggled with unrelated... language pairs and inconsistent terminology. With memoQ, Infor now translates into more languages, including Japanese and Arabic, with better fluency and accuracy. The solution also keeps terminology consistent, even with limited training data. Running memoQ in-house improved data security and workflow efficiency.
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Optimizely used LanguageWire to improve multilingual content management. They faced challenges with inconsistent and manual translation processes across markets. LanguageWire’s... connector integrated with Optimizely’s CMS, streamlining localization and enabling post-edited machine translation. This solution increased efficiency, improved translation quality, and reduced time to market. Optimizely now manages translation projects with better oversight and consistent brand messaging.
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Zeplin helped Cargas Energy’s product team reduce QA bugs and improve UX alignment. The team struggled with confusion and stress... using Figma alone for design handoff. Zeplin became their single source of product truth, connecting requirements, flows, and designs. Developers gained clarity, and non-technical teammates found it easier to review work. The result was less confusion, better documentation, and fewer critical bugs before launch.
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ZelloWork replaced radios for HubSpot’s INBOUND event, supporting 21,000 attendees and thousands of staff. HubSpot needed a reliable, easy-to-use communication... tool for security and event teams. ZelloWork enabled BYOD, worked on Wi-Fi and any carrier, and supported many devices and headsets. The setup allowed fast user import, flexible channels, and clear sound. Post-event surveys praised ZelloWork’s sound quality and ease of use. HubSpot now uses ZelloWork for all major events.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Comind. work helped Flexmonster document every step from sales inquiry to license delivery. The new process reduced sales cycle time...by 40%. License fulfillment now happens within minutes of payment. Every customer interaction is traceable, with verified context for customer success. Flexmonster staff can show documented evidence for each deal and handoff. The quality approach now supports operations and partner coordination.
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CloudBees CI helped Autodesk achieve daily software deployments. The company standardized on automated Jenkins pipelines for 4,000 engineers. This enabled... SOC 2 compliant continuous delivery and improved developer productivity by up to 10X. Teams now deploy multiple times per week with lead times as short as one hour. Developers and management gave positive feedback on the new CI/CD process.
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Sentry helps Reciprocity, a GRC software company, catch errors before they reach customers. The support team handles 50 to 100... tickets daily, with Sentry reducing time spent on troubleshooting. Sentry provides rich error context, so developers fix issues faster. This keeps application health strong and reduces customer churn. Sentry is now a key part of Reciprocity's workflow for error monitoring.
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Zuora Revenue helped Gainsight cut month-end close time by 30% and audit completion time by 50%. Gainsight automated revenue recognition... and reporting, reducing manual work and errors. The finance team now has real-time data and improved forecasting. With Zuora Revenue, Gainsight shifted focus from manual tasks to strategic projects. The solution supports Gainsight’s growth and complex revenue needs.
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Zuora Revenue helped Gainsight cut month-end close time by 30% and audit completion time by 50%. Gainsight automated revenue recognition... and reporting, reducing manual work and errors. The finance team now has real-time data and improved forecasting. With Zuora Revenue, Gainsight shifted focus from manual tasks to strategic projects. The solution supports Gainsight’s growth and complex revenue needs.
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Cybereason automated its global procurement with Tipalti Procurement. The company unified purchasing across seven offices and over 800 employees. Manual... processes were replaced with a flexible, user-friendly system. Tipalti integrated seamlessly with NetSuite ERP. Cybereason gained better visibility and control over procurement. Fast onboarding enabled quick adoption worldwide.
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Sticky. io helped RealDefense cut chargebacks by 52%. The platform enabled RealDefense to recover 35% of declined revenue and boost...gross revenue by 7.5%. RealDefense used flexible billing tools to manage complex billing models and improve customer retention. Chargeback alerts and smart dunning features reduced lost revenue. Robust analytics gave RealDefense better insight into affiliate marketing performance.
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Maxio helped Limble Solutions cut financial reporting time from a month to just a few days. Limble now has more... accurate reports and deeper insights into sales, deferred revenue, and churn. The Advanced Billing module made it easy to manage product catalog and pricing. Limble’s collections team saves time and reduces stress. The team is more confident when sharing financial data with investors.
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Celsys used Stripe to fix payment issues for its Clip Studio Paint app. Before Stripe, Celsys lost sales due to... outages and lacked support for key currencies. After switching in 2022, Celsys saw zero payment errors and cut fraudulent chargebacks by 75%. Stripe Billing made it easier to manage subscriptions and support users in Japanese. Celsys now spends less time on system changes and plans to use more Stripe features for marketing.
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Vena helped Lookout's finance team cut financial reporting time by 66%. Before Vena, the team struggled with manual spreadsheets and... slow monthly reporting. With Vena, they integrated NetSuite, Salesforce, and Workday for real-time data. Scenario modeling became faster and easier. The team now delivers reports in the first week of the month and supports leadership with timely insights. During COVID-19, they rebudgeted for a 20% expense cut in just one day using Vena.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.
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Isah used Easy LMS to expand ERP training for its clients. The company replaced in-person sessions with flexible e-learning. This... saved 20 full training days per year and reduced the need for advisors. Clients now train anytime, anywhere, and knowledge transfer is more consistent. Isah offers all basic training for free, improving adoption and reducing support issues.
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Celonis needed to train a fast-growing global audience. Their old LMS could not support external education at scale. They switched... to a new platform focused on engaging external learners. Celonis doubled their learners and reached 200 regions. Learner satisfaction rose above 80%. They certified over 49,000 partners.
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Docebo LMS helped Wrike boost user activity by 102%. Wrike saw a 3x increase in conversion rates for pre-sales users... who completed LMS courses. The platform saved 11,247 training hours for Wrike's customer success team. Users gained a safe, self-serve environment to learn and experiment. Customer success managers now focus on advanced consulting instead of basic training.
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ELB Learning helped Intuit transform training for sales and support teams. The new solution used gamification, personalized learning paths, and... certification programs. Employees saw a 14% lift in sales acumen, 3% in business acumen, and 4% in technical acumen. The revamped onboarding improved engagement and ramp-up speed. Over 2,000 training modules and 15 learning paths were created in eight months.
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Learn Amp helped FreshBooks replace their old LMS with a new platform focused on skills and feedback. 88% of users... found Learn Amp easy to use. After two weeks, 80% of FreshBooks employees were active on the platform. Over 1,000 tasks were completed on time in the first month. User acceptance testing and real-time feedback shaped the rollout and improved engagement. The new system made compliance tracking, skill mapping, and manager reporting easier for everyone.
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Sponge Learning partnered with Atlassian to modernize their customer education platform. They redesigned Atlassian Learning to make training more accessible... and integrated into the user experience. The solution included bitesize modules, motion graphics, and a diagnostic tool to guide learners. Atlassian customers now benefit from practical, engaging courses that help them use products like Trello and Jira more effectively. This new learning system supports customer success and product adoption.
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NetSuite needed a way to train employees worldwide on the same processes. Before Illumeo, their training was ad hoc and... inconsistent. Illumeo's Expertise Management platform gave them job-specific courses and global access. Employees and managers can assign and track training easily. The platform also helps staff meet CPE requirements. NetSuite saved time and money on training.
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Neovation Learning Solutions uses OttoLearn and SmarterU to train all employees, including remote staff. The company delivers onboarding and continuous... microlearning on topics like company policy, cybersecurity, and leadership. Training modules help reinforce culture, ensure compliance, and connect remote teams. Employees access updated content and provide feedback through the platform. This approach supports collaboration and ongoing learning across the organization.
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Gainsight helped FloQast improve client calls and track customer health. The team used Gainsight to centralize customer data and monitor... adoption. Gainsight dashboards and Timeline made it easy to document client interactions and set reminders. Automation features supported their NPS survey program. FloQast scaled customer success while keeping quality high. Gainsight enabled quick action on client risks and better alignment with customers.
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Everstage helped Nitro automate sales commission processing for over 100 payees. Nitro used to spend more than 10 days validating... payouts with spreadsheets. With Everstage, payout validation is now 95% faster and saves 7 days each month. The platform gives Nitro's sales team real-time visibility into their earnings and quota attainment. Nitro now manages complex incentive plans with just one administrator and saves 70% of the time on annual commission planning.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Centrical helped Microsoft boost sales in its Consumer Support Services. Service agents doubled their upsells using Centrical's platform. 89% of... agents engaged with product learning and updates, up from 23%. Gamified microlearning and targeted notifications kept agents motivated. Microsoft turned service centers into revenue centers with these tools.
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Outreach used Ambition to improve their sales coaching framework. The SDR team needed a way to track KPIs and keep... a visible scoreboard. Ambition provided dynamic scorecards and leaderboards for daily coaching. Integration with Chorus enabled call coaching and gamification. The team set clear activity goals, like 85 outbound dials and 25 meetings per month. Ambition helped Outreach boost accountability and conversion rates.
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Pipedrive used Plecto to connect data from their CRM and Zendesk systems. They set up real-time dashboards on office TVs... to show sales and support KPIs. Instant notifications celebrate achievements, boosting team motivation. Employees now make faster, data-driven decisions. Teams spot problems early and share wins across the company. Plecto helped make performance visible and recognition part of daily work.
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Spinify helped eFile Cabinet boost sales performance with real-time leaderboards. The sales team used Spinify to track progress and see... who was leading. This created a positive, competitive atmosphere. Team members knew exactly where they stood and what goals to reach. As a result, new logo acquisition increased by 30% year over year. Spinify made it easy to stay motivated and focused on results.
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Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.
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Orbus Software used HowNow to cut training time from 2 days to just 2. 5 hours. They built a self-service,...on-demand certification for both employees and customers. Internal experts created microlearning resources based on real user needs. Knowledge checks and gamification kept learners engaged. This new approach saved 11.5 hours per training and 816 hours overall for 71 people.
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SmartRecruiters used Bob to automate HR processes and support remote-first growth. The company replaced manual spreadsheets with automated workflows, saving... time and reducing errors. Bob’s Slack integration let employees request time off, check schedules, and celebrate milestones directly in their main communication tool. HR now creates real-time reports and tracks key metrics using Bob’s people analytics. Employees connect through clubs and hobbies, building a stronger global culture.
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Upstream Works used LearnUpon LMS to replace email-based training. The company needed a better way to deliver and track training... for customers and partners. LearnUpon provided a central online space for all training materials. The easy-to-use platform improved user engagement and made it simple to update content. Upstream Works saw more product upgrades and better product adoption. The support team at LearnUpon helped them quickly resolve questions.
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Reflektive helped Alfresco triple employee engagement in two years. Alfresco switched to Reflektive after a low 30% engagement score with... their old platform. The company used Reflektive for performance reviews, recognition, and employee development. Managers and employees liked the easy-to-use analytics and feedback tools. Engagement scores rose to 90% with 89% survey participation. Alfresco saw a stronger feedback culture and more recognition across teams.
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Workato used Leapsome to improve employee engagement during rapid growth. The team needed a flexible survey tool for anonymous feedback... and custom questions. Leapsome offered adaptable survey features, strong customer support, and integration with HR systems. Workato now gathers valuable feedback, supports employees through change, and plans to expand use of Leapsome modules. The partnership helped maintain morale and identify trends in employee sentiment.
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Pendo used 15Five to reduce employee turnover by 21%. The company onboarded 163 managers with the platform. 15Five helped Pendo... improve retention and support new leaders. The solution focused on performance management and engagement. Pendo saw measurable results in manager onboarding and employee retention.
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Click Boarding helped a global software company standardize onboarding for over 2,200 employees. The company faced challenges with multiple onboarding... systems and compliance needs across countries. Click Boarding delivered a modern, intuitive solution that unified workflows and reduced HR workload. Employees now follow a guided, personalized onboarding process, cutting errors and saving time. Data security and compliance improved with GDPR and Soc2Type2 standards built in.
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Panic, a small software company in Portland, launched Playdate, a handheld gaming device, with a global marketing campaign. The rollout used... web, media, and embargoed content to create buzz. Influential tech bloggers and gaming magazines helped build credibility. The campaign focused on nostalgia, unique design, and surprise game delivery. The launch generated widespread attention beyond tech circles.
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Validar helped Bullhorn deliver a seamless attendee experience at Engage London 2024. Bullhorn used Validar for onsite registration, badge printing,... and attendee tracking, all integrated with Swoogo and Salesforce. Sales teams received attendee and session data in under 48 hours, their fastest ever. This enabled personalized sales follow-up and clear tracking of event-driven pipeline revenue. Bullhorn can now measure the ROI of their event marketing efforts more effectively.
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Zuora used Goldcast to improve its digital event strategy. The team wanted better attendee experiences and more useful event data.... Goldcast's Marketo integration helped them track engagement and automate workflows. Custom branding and easy attendee features made events more engaging. Zuora saw a 3% increase in attendance after switching to Goldcast.
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Piano used Bizzabo to run its first in-person customer conference after the pandemic. The marketing team needed to replace multiple... event tech tools with one platform for both virtual and in-person events. Bizzabo simplified event management, making registration, communications, and organization seamless. The team hit its registration goals and received positive feedback from attendees. Bizzabo’s localization, integrations, and mobile app features helped Piano deliver a flexible, branded event experience.
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Atlassian uses Swoogo to manage over 500 events and webinars each year. The team leverages attendee data and personalization to... boost engagement and build a strong community. Swoogo helps Atlassian deliver tailored content and streamline registration, making it easy for attendees to return. The platform enables quick event setup and supports hundreds of ad-hoc requests. With Swoogo, Atlassian creates repeatable, data-driven experiences that keep people coming back.
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vFairs helped Trend Micro move their annual CLOUDSEC conference online in 2020. The virtual event drew over 21,000 registrations and... 8,200 unique logins, nearly tripling past attendance. vFairs provided a customizable platform with multi-language support, on-demand webinars, and networking lounges. Trend Micro hosted 255 content sessions over three days. The event ran smoothly and received positive feedback from attendees and sponsors.
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Converve powered the SAP CONNECT Remote Partner Summit 2020, enabling over 1,500 SAP employees and partners to network virtually during the pandemic. The platform delivered... interactive formats, a community wall, and a content library, helping SAP maintain strong partner engagement. SAP praised Converve for flexibility and custom features that matched the event’s unique needs. The digital event preserved the community feel and added innovative modules for collaboration. Networking and content access were enhanced, making the virtual experience as valuable as in-person events.
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Accelevents helped Thryv transform its internal sales events for a 700-person team. Thryv used Accelevents for seamless online registration, a... branded mobile app, and double-sided badge printing. The platform enabled easy attendee tracking and strong brand engagement at their annual sales incentive trip. Thryv valued Accelevents' no-code customizations and responsive support team. The result was a more innovative, flexible, and engaging event experience.
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Accelevents helped Thryv transform its internal sales events for a 700-person team. Thryv used Accelevents for seamless online registration, a... branded mobile app, and double-sided badge printing. The platform enabled easy attendee tracking and strong brand engagement at their annual sales incentive trip. Thryv valued Accelevents' no-code customizations and responsive support team. The result was a more innovative, flexible, and engaging event experience.
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Storyblok wanted to prove its platform sparks joy for users. Sago and IVP Research Labs used facial coding and qualitative... interviews to measure user emotions. 83% of participants felt joy using Storyblok. 55% enjoyed updating content, and 60% felt joy using AI features. The research gave Storyblok proof for its sales and marketing and insights for future growth.
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Autodesk used the Alida platform to grow its Autodesk Research Community. The Research Ops team improved the speed and quality... of user feedback. They created a DIY toolkit to help internal teams run research projects. This made it easier to collect feedback from a diverse group of users. As a result, Autodesk now makes business decisions based on real customer insights. The company also increased engagement with its community members.
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Adobe used the UserTesting Human Insight Platform to improve a new Photoshop feature. After launch, users struggled with the image... extraction tool. Adobe needed feedback from a wider range of users, not just experts. UserTesting helped them gather insights from both novice and experienced users. The team made changes to the feature’s name, interface, and navigation. This led to a more usable feature for all Photoshop customers.
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SurveySparrow helped Vector Networks boost survey response rates. The company used SurveySparrow's conversational surveys and email embeds to collect feedback... at every customer touchpoint. This made it easy to track customer perceptions and product feedback. Vector Networks quickly identified what customers liked and used the data to plan product maps and marketing. The process became faster and more accurate, improving customer experience insights.
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SurveySparrow helped Vector Networks boost survey response rates. The company used SurveySparrow's conversational surveys and email embeds to collect feedback... at every customer touchpoint. This made it easy to track customer perceptions and product feedback. Vector Networks quickly identified what customers liked and used the data to plan product maps and marketing. The process became faster and more accurate, improving customer experience insights.
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SurveySparrow helped Vector Networks boost survey response rates. The company used SurveySparrow's conversational surveys and email embeds to collect feedback... at every customer touchpoint. This made it easy to track customer perceptions and product feedback. Vector Networks quickly identified what customers liked and used the data to plan product maps and marketing. The process became faster and more accurate, improving customer experience insights.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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Swiftpage used CustomerSure to improve customer satisfaction and boost contract renewals. They needed reliable, daily survey data to measure service... quality. CustomerSure made setup easy and enabled monthly reporting across the business. Swiftpage achieved over 95% CSAT in Europe. The feedback helped them reward staff and identify areas for service improvement.
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ZoomInfo helped Palo Alto Networks uncover over 1,500 new accounts using sales intelligence data. The sales team used ZoomInfo for... prospecting, segmentation, and territory planning. Operations used ZoomInfo DaaS to clean account hierarchies and accelerate territory mapping. ZoomInfo’s tools enabled faster outreach, improved data quality, and streamlined account deduplication. These changes led to higher sales productivity and faster operational processes.
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CIENCE helped VeChain, a blockchain SaaS platform, expand in the U. S. market. VeChain wanted to scale outbound sales without...hiring an in-house SDR team. CIENCE ran a multi-channel campaign using email, calls, LinkedIn, and ads. In four months, VeChain booked 20 qualified appointments, beating their goal. The campaign also gave VeChain key market research insights for North America.
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Coveo used 6sense to fix fragmented data and misaligned sales and marketing teams. They switched from a lead-based model to... an account-based marketing approach. 6sense helped them target high-value accounts and align their teams. In 9 months, Coveo created 42 new business opportunities. Sales cycles shortened and conversion rates improved. Data-driven workflows reduced manual work and increased efficiency.
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KickFire helped CPLANE NETWORKS improve lead generation and qualification. The company used KickFire’s real-time website visitor identification to focus sales... on high-quality leads. CPLANE replaced all forms with KickFire’s Hosted Forms, increasing conversions over three months. Conversion tracking let CPLANE connect visitor actions to marketing campaigns. CPLANE’s sales and marketing teams became more productive and targeted.
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Mindtickle used Hushly to launch a scalable program for sales pipeline growth. In just eight weeks, they booked 34 meetings... and created 25 new opportunities. This resulted in over $2 million added to their sales pipeline. The pilot program exceeded expectations for lead generation and conversion. Hushly helped Mindtickle drive fast, measurable results in B2B marketing.
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Publicate helped Day Optimizer cut newsletter creation time from 1. 5 hours to just 15 minutes. The team now uses...branded templates and a content workflow to build engaging, on-brand newsletters. Over 19,000 newsletter opens and 1,700 clicks show strong user engagement. Publicate’s design flexibility and automation let Day Optimizer focus on content and business growth. Positive feedback from readers confirms the improved experience.
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RightBound helped Incredibuild move from no outbound prospecting to a steady flow of 300-500 qualified accounts per month. The autonomous prospecting... engine processed data from many sources and improved targeting with feedback. Incredibuild used RightBound to identify 1,800 leads and 400 accounts monthly, reaching value in just 5 weeks. The solution enabled cross-sell and re-engagement of dormant accounts in their Salesforce CRM. Sales reps now rely on RightBound for most of their pipeline.
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AMD uses KNIME Analytics Platform to process and deliver market intelligence data. The market insight team gathers and consolidates data... from multiple sources for business decision making. KNIME helps automate data cleaning, analysis, and visualization, reducing workflow build time from months to weeks. The platform enables easy sharing and reuse of analytics workflows, even for non-coders. AMD benefits from seamless integrations, automation, and scalable forecasting across the business.
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Domo helped Jamf automate manual processes and speed up customer service ticket resolution. Jamf used Domo to find and fix... a key customer journey issue fast. Over 650 users at Jamf now use Domo for self-service data and reporting. Domo made data a core part of Jamf’s culture, driving adoption across all global business units. Jamf improved governance and security as it scaled, especially after its IPO.
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Hevo helped Eagle Point Software Corporation boost data accuracy and efficiency by 60%. The company unified 50 million events monthly... with zero data loss or delay. Before Hevo, Eagle Point struggled with ad-hoc data flows and poor data quality. Hevo enabled seamless integration of Salesforce, Gainsight, SaaSOptics, and in-house software into a centralized MS SQL Server. Business teams now use accurate, up-to-date data for reporting and decision making.
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Altair's 5G wireless network solution helped NVIDIA design a private 5G network for its 750,000 sq. ft. Voyager building. Using... Altair's simulation and optimization tools, NVIDIA sized up its 5G network 10 times faster than with physical testing. The solution eliminated the need for costly network equipment and reduced time and costs. NVIDIA achieved optimal radio unit placement and improved throughput for multi-access edge computing applications. The platform enabled quick design iterations and minimized co-channel interference.
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Altair's 5G wireless network solution helped NVIDIA design a private 5G network for its 750,000 sq. ft. Voyager building. Using... Altair's simulation and optimization tools, NVIDIA sized up its 5G network 10 times faster than with physical testing. The solution eliminated the need for costly network equipment and reduced time and costs. NVIDIA achieved optimal radio unit placement and improved throughput for multi-access edge computing applications. The platform enabled quick design iterations and minimized co-channel interference.
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Allocadia used GoodData to upgrade its analytics for marketing budgeting. The new dashboards help marketers see budget use and compare... planned versus actual spending. Allocadia leveraged GoodData’s templates to quickly deliver analytics to 80% of new clients. The platform now offers persona-based, action-oriented dashboards. Customers report better decision-making and a more intuitive user experience. Allocadia increased value for users and created new revenue streams with embedded business intelligence.
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DevExpress WinForms controls and Document Server helped SafeSend AS build key features for their email DLP solution. SafeSend used LabelControl... to link users to security policies and Document Server to extract text from Word, Excel, and PDF files. This enabled fast scanning of emails and attachments for sensitive data. DevExpress reduced development time and made advanced features possible. SafeSend praised DevExpress for quality, support, and ease of integration.
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ZoomInfo helped Palo Alto Networks uncover over 1,500 new accounts using sales intelligence data. The sales team used ZoomInfo for... prospecting, segmentation, and territory planning. Operations used ZoomInfo DaaS to clean account hierarchies and accelerate territory mapping. ZoomInfo’s tools enabled faster outreach, improved data quality, and streamlined account deduplication. These changes led to higher sales productivity and faster operational processes.
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ZoomInfo helped Palo Alto Networks uncover over 1,500 new accounts using sales intelligence data. The sales team used ZoomInfo for... prospecting, segmentation, and territory planning. Operations used ZoomInfo DaaS to clean account hierarchies and accelerate territory mapping. ZoomInfo’s tools enabled faster outreach, improved data quality, and streamlined account deduplication. These changes led to higher sales productivity and faster operational processes.
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Lusha helped Zesty achieve 80-90% accuracy for European contact data. Zesty's BDR team needed verified contacts to meet enrollment targets... in HubSpot. Other tools like RocketReach and ZoomInfo fell short, especially for Europe. Lusha provided better data quality and flexible admin seats that did not consume user licenses. This allowed RevOps to manage settings without disrupting BDR workflows. The result was faster prospecting and immediate outreach, making Lusha essential for Zesty's European sales pipeline.
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Avast wanted to create a universal privacy score for websites but lacked scalable access to privacy policy data. Diffbot provided automated... web extraction and knowledge graph technology to gather and analyze privacy policies across the web. Diffbot's solution enabled Avast to launch a Privacy Policy analysis API in just 4 weeks. The API achieved 93.4% precision and 100% recall in classifying privacy policies. This partnership helped Avast quickly enhance its consumer privacy tools.
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Cognism helped UserEvidence boost its cold calling pipeline by 33% in just three months. The sales team saved about 10... hours per week on sourcing contacts. SDRs generated an average of 10 new opportunities each, up from 7.6 before. Cognism's accurate contact data and seamless HubSpot integration improved connect rates and team morale. Onboarding was fast, with the team using Cognism within a day.
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Planful used Gem-E as their AI command center to overhaul their go-to-market strategy. They unified sales, marketing, and SDR teams... around account-based engagement. Gem-E prioritized accounts using signals from multiple sources, improving focus and coordination. In two months, Planful generated over $1 million in direct-source pipeline from 24 opportunities. They hit 104% of their pipeline target and expect a 20-40% increase in SDR productivity for 2026.
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Panic, a small software company in Portland, launched Playdate, a handheld gaming device, with a global marketing campaign. The rollout used... web, media, and embargoed content to create buzz. Influential tech bloggers and gaming magazines helped build credibility. The campaign focused on nostalgia, unique design, and surprise game delivery. The launch generated widespread attention beyond tech circles.
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Outlaw helped Beyond Pricing create complex, multi-product sales contracts 10x faster. The team used conditional logic to build dynamic templates,... reducing errors to zero. Executives gained full visibility into contract terms with the Overview feature. Salesforce integration enabled real-time contract data reporting. Beyond Pricing rolled out new sales contracts quickly and error-free.
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Icertis helped a leading American software company replace its homegrown contract management system. The company, with $6 billion in revenue... and rapid 28% annual growth, needed a scalable solution for contract workflows. Icertis was deployed in 100 days, automating NDA processes and integrating with nine systems. Now, 96% of NDAs are signed without legal review, freeing legal resources and improving contract risk visibility. The company can generate contract analytics without outside counsel.
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EnterpriseDB used LinkSquares to manage over 4,000 global contracts. Before LinkSquares, the legal team relied on manual processes and multiple... tools, making it hard to handle legal requests and contract reviews. LinkSquares automated contract drafting, review, and management, creating a single system of record. The legal team now collaborates with over 100 sales colleagues and manages 45+ intake forms and templates. LinkSquares improved efficiency, visibility, and control over legal workflows.
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Contractbook helped Pave automate their compliance contract workflow. Pave reduced their funnel drop-off rate by 10% after switching to Contractbook.... The platform automated NDA creation and compliance document management, saving manual work. Pave now tracks, negotiates, and stores all legal documents in one place. The new workflow made onboarding smoother for customers and eliminated the need for a full-time contracts person.
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Salesforce used Workday to automate data integration and speed up financial close. The company set up new legal entities in... minutes, a process that used to take months and cost hundreds of thousands of dollars. Workday Accounting Center helped Salesforce develop 23 automation use cases. The tax team gained better capabilities and more time for analysis. AI and machine learning in Workday improved back-office operations.
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Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.
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Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.
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Crayon helped a global human capital management software company save 32 hours per month on market research. The team replaced... manual processes with Crayon's real-time competitive intelligence platform. Stakeholders now access up-to-date data directly, improving decision-making speed. The company uses these insights to create better messaging and content campaigns. Crayon made the team more agile and efficient in a crowded market.
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OWOX BI helped PandaDoc become 100% privacy compliant and ready for the Google Analytics Universal sunset. PandaDoc unified their analytics... data, saving tens of hours on manual reporting each month. The marketing team gained full trust in their data and improved visibility into campaign performance. OWOX BI enabled accurate attribution and sessionization, letting PandaDoc optimize marketing strategies and understand customer behavior. Real-time dashboards now support confident, data-driven decisions.
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Veracode used PeerSpot to support their marketing team. PeerSpot helped Veracode build pipeline for their programs. The platform also assisted... in creating case studies and developing content. Veracode valued PeerSpot's cross-functional collaboration. Other review sites did not offer the same level of support.
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Swydo helped Bentley Systems automate and streamline digital marketing reporting. The team faced issues with unstable, hard-to-use tools before switching.... Swydo provided stable integrations and easy report automation. This saved time and reduced manual work for the marketing team. Swydo also enabled seamless reporting during agency transitions, ensuring no data was lost. Weekly automated reports improved campaign tracking and cost efficiency.
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Microsoft used Enlyft to improve sales and partner activation with AI-powered tools. The case study highlights how Enlyft's platform supports... sales intelligence and partner engagement. It focuses on future sales strategies and leveraging AI for better results. The content emphasizes the partnership between Microsoft and Enlyft in driving sales innovation.
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Perforce used Trendemon to personalize website journeys and boost conversions. The team needed a solution that integrated with their tech... stack and was easy to use. Trendemon enabled effortless personalization and journey orchestration. Within two months, Perforce saw a 300% increase in journeys accelerated by Trendemon. The platform helped track conversion rate uplift, engagement uplift, and pipeline acceleration.
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SalesRabbit used Faraday to add AI to their DataGrid solution. Their field sales teams needed better context and predictions for... household data. Faraday’s API and data set let them add custom predictive datapoints fast. SalesRabbit launched DataGrid AI with a likelihood-to-convert feature in days, not years. Sales teams now see which prospects are most likely to convert, improving efficiency.
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Auvik used Recapped to simplify its complex sales process. Before Recapped, sales teams struggled with long slide decks and lost... information. Onboarding new account executives was slow and inconsistent. With Recapped, Auvik created templates and organized sales playbooks. The team reduced onboarding time and made sales information easy to find. Sales reps and buyers now have a clear, shared workspace for every deal.
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Madhive helped a large software company boost brand awareness by 8. 6% using CTV advertising. The client used Madhive and...Upwave to run a brand lift study and optimize ad spend. Over a year, the company spent over $5 million on media and achieved a return on ad spend between 1.5x and 1.8x. Purchase intent increased by 2.1%. Custom reporting and real-time campaign changes improved both awareness and conversions.
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Enablix helped MessageGears improve sales efficiency and buyer engagement. Sales reps now save up to 4 hours a week by... quickly finding content. Over 90% of the sales team uses Enablix weekly. The onboarding process took just three weeks. Personalized content pages led to more second meetings and deeper sales cycles. Sales and marketing teams now work together with less frustration.
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Seismic helped Oracle unify its global sales teams under the "One Oracle" strategy. Oracle achieved an 83% adoption rate in... North America within 100 days. Sellers shared over 34,000 pieces of content using Seismic’s LiveSend feature. Oracle saw a 300% increase in digital sales rooms created in three months. Seismic enabled faster access to resources and more personalized customer engagement. The platform streamlined messaging and improved collaboration across sales, marketing, and enablement teams.
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Kaon’s High-Velocity Marketing Platform helped Dell show the value of over 50 complex products in sales meetings. Dell integrated this... interactive application into their sales and marketing process. The tool lets salespeople demonstrate product value on any device, worldwide. 88% of Dell sales users say it helps qualify leads and close deals. Dell keeps adding more value stories to the application.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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PeopleGrove used Chameleon to collect rapid user feedback and drive feature adoption. The team deployed targeted in-product surveys to gather... insights from different user segments. Chameleon enabled fast beta testing and fake door tests, helping prioritize features and reduce engineering costs. PeopleGrove shipped features faster and improved product quality by addressing issues before support tickets increased. The integration with Mixpanel and Slack enhanced analytics and real-time feedback workflows.
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Sociuu helped AFAS Software boost employee advocacy and engagement. 65% of employees shared branded content, increasing organic reach. AFAS saw... a 5x ROI and saved $2M. The integration with Brandwatch gave real-time analytics for content strategy. AFAS strengthened its online presence and industry leadership.
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PostBeyond helped a large B2B software company in the USA achieve a 202% ROI in three years. The company gained... $2M in revenue from increased web reach and added over 40,000 website visitors. PostBeyond improved paid ad efficiency by 3%, saving $130,000, and streamlined content management, saving 687 hours annually and $340,000 over three years. The customer reached profitability in just six months. PostBeyond also boosted employee engagement and supported talent acquisition.
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Sociabble helped Freshworks turn their salesforce into social selling experts. The company wanted to boost its presence on social networks... and position its sales team as industry thought leaders. Sociabble provided curated content, gamification, and analytics, making it easy for employees to share and track content. In just four months, Freshworks generated over 515 new leads and saw their Social Selling Index rise. Hundreds of employees were onboarded quickly, thanks to strong support and training.
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EveryoneSocial helped Cherwell Software boost employee engagement and marketing reach. Cherwell used the platform for internal newsletters, social selling, and... advocacy contests. Employees generated almost 18,000 engagements and a 36% average newsletter readership. External sharing drove 50% more users to Cherwell’s website and 61% more content clicks. The program reached 99% active user participation.
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GaggleAMP helped Carbon Black double its social media engagement from 30,000 to 60,000 in one year. The company used employee... advocacy to boost reach, influence, and followers. Over 500 employees now actively promote content, making it easier to share news and drive PR results. Carbon Black saw more media invitations from CNN and stronger relationships with reporters. The marketing team saves time and scales social media efforts with GaggleAMP.
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Actito used Ambassify to boost its social media presence and brand awareness. The company launched an employee advocacy program to... turn staff into brand ambassadors. After initial challenges, education and incentives increased participation. Within three months, Actito's LinkedIn page grew 150% monthly, and social media reach hit 500,000. Ambassify's LinkedIn integration and mobile app made sharing easy for employees.
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Hiver helped ThemeSelection cut response times by 30%. The marketing team used to struggle with scattered emails and slow replies.... With Hiver, all customer queries now go to a shared inbox in Gmail. The team assigns messages, uses templates, and tracks SLAs. This saves 3–5 hours each week. Customer satisfaction rose by 15–20%. Hiver made support faster, more consistent, and easier for everyone.
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Helpjuice helped 4Tier Software, LLC cut information management hours by 30%. Junior developer reliance on seniors dropped by 10%. Senior... developers saved 15 hours each month. Customer support requests fell by 5%. The team centralized knowledge, making it easy to find and update information. Customization and fast support from Helpjuice made setup smooth and efficient.
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Kayako helped Trilogy cut 80% of support tickets in just 90 days. Trilogy, a B2B software group, faced high support... costs and agent churn with 23,000 monthly tickets. Kayako replaced Zendesk, automating ticket resolution and reducing agent workload. Trilogy saved $5 million annually and reduced average ticket age from 17.6 hours to under 2 minutes. The team size dropped from 119 to 50 agents, with 76% of tickets resolved by AI.
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Vitally helped Productboard cut gross churn by 50% in one year. Productboard used Vitally to automate tasks and boost customer... success team bandwidth. The platform's integrations with Salesforce, Segment, and Zendesk improved visibility and decision-making. Productboard quickly onboarded with Vitally and used health scores to better understand customers. The Customer Success team became a key source of business intelligence.
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Zendesk helped Ideagen, a GRC software provider, move from a complex CRM to a unified support platform. The team migrated... 55 agents in just nine weeks, integrating Zendesk with Salesforce for better data and automation. Ideagen saw a 20% boost in CSAT and a 25% increase in SLA adherence. Zendesk enabled fast remote work, improved analytics, and proactive customer outreach. The platform made onboarding new teams and adapting to change much easier.
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Giva Service Management Suite replaced BMC Track-It! at Dataram Corporation. The switch led to a 70% increase in customer service... productivity. Dataram saw a 70% decrease in total cost of ownership. Service level agreement compliance improved by 50%. Teamwork between development and customer service grew by 60%. Reporting time dropped to just 5 hours per month.
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Precursive helped Orbus Software transform its professional services. Orbus gained transparency over projects and improved reporting. The team used Precursive... to measure time to first value during onboarding. Flexible integration with Salesforce enabled new service offerings. Orbus improved governance, budget control, and delivery efficiency. Customer satisfaction increased with a focus on value and realistic timelines.
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Front helped Scratchpad centralize all customer communications and internal workflows. The team moved from Gmail to Front to improve collaboration,... visibility, and response speed. With Front, Scratchpad manages multiple inboxes, automates workflows, and uses shared drafts for real-time teamwork. The Salesforce integration ensures all emails are logged and visible across teams. Scratchpad now achieves a 100% CSAT and averages 40-minute response times, delivering fast, consistent service.
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Ivalua improved its technical support management with Eloquant. The project enabled multichannel support and international call routing. Ivalua now offers... 24/7 optimized support. Real-time activity monitoring helps manage operations. Over 300 large companies trust Ivalua. The company achieved a 98% customer retention rate.
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SuperOffice CRM and Customer Engagement Platform helped Vitec Fastighet cut customer service response times from 4 days to 24 hours. The company unified... customer data and improved collaboration across departments. Customers now use a web portal for support, reducing email volume and boosting satisfaction. The support team handles 20,000 requests a year with just 20 agents. Vitec saw fewer complaints and more positive feedback after the change.
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Zendesk helped Ideagen, a GRC software provider, move from a complex CRM to a unified support platform. The team migrated... 55 agents in just nine weeks, integrating Zendesk with Salesforce for better data and automation. Ideagen saw a 20% boost in CSAT and a 25% increase in SLA adherence. Zendesk enabled fast remote work, improved analytics, and proactive customer outreach. The platform made onboarding new teams and adapting to change much easier.
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Zendesk helped Ideagen, a GRC software provider, move from a complex CRM to a unified support platform. The team migrated... 55 agents in just nine weeks, integrating Zendesk with Salesforce for better data and automation. Ideagen saw a 20% boost in CSAT and a 25% increase in SLA adherence. Zendesk enabled fast remote work, improved analytics, and proactive customer outreach. The platform made onboarding new teams and adapting to change much easier.
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Buildium uses Wistia to add video across their website. They use video to humanize their brand and boost conversion rates.... After integrating Wistia, they saw a spike in organic traffic and leads. Short videos on feature pages drove thousands of views and more conversions than ever before. Engagement rates for these videos reached up to 91%.
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Buildium uses Wistia to add video across their website. They use video to humanize their brand and boost conversion rates.... After integrating Wistia, they saw a spike in organic traffic and leads. Short videos on feature pages drove thousands of views and more conversions than ever before. Engagement rates for these videos reached up to 91%.
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Gainsight used Socialive to boost its LinkedIn Live video production. The marketing team launched two new video series and increased... monthly video output by 4x. They saw 40% more views and improved customer sentiment. Socialive made it easy to create and share high-quality video content. Gainsight's team could quickly engage their audience and highlight thought leadership.
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Animaker helped Zucchetti, a leading Italian software company, make marketing content more engaging. The marketing team used Animaker to create... animated videos that explained complex product features. The tool was easy to use and allowed for quick customization with characters, music, and branding. After using Animaker, Zucchetti saw more likes, shares, and website visits from their video content. The videos also generated buzz at events and were requested by other departments.
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StreamYard helped Dropbox scale global events during the pandemic. The media service team onboarded new members quickly and cut post-production... time in half. Dropbox saved $3.2 million and used StreamYard’s branding tools to boost event support by 128%. The platform made it easy to produce virtual and hybrid events with fewer staff. StreamYard gave Dropbox stability and confidence for live productions.
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SolidCAM used Dubb to improve sales and marketing with video. The team created product and proposal videos to help clients... understand technical details and make decisions faster. Dubb also helped SolidCAM improve internal communication with asynchronous video. After using Dubb, SolidCAM saw higher response and conversion rates. The sales cycle became shorter and communication was clearer.
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BuzzSumo Pro helped Integrify cut content curation time from one hour to just 15 minutes a day. The marketing team... uses saved searches and trending topics to find relevant posts fast. BuzzSumo also gives new content ideas, helping writers avoid idea droughts. Integrify dropped other tools, saving money and making the process simpler. The team now manages everything from one dashboard.
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Oktopost helped Planview unify its social media management and employee advocacy. Planview replaced multiple disconnected tools with Oktopost’s all-in-one platform.... This let them track key metrics and manage campaigns from one place. Planview saw a 61% increase in posting volume and a 75% growth in click-through rates. Most importantly, they achieved a 22% increase in leads from social media.
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Mention helps Cambridge Intelligence monitor social media and track competitors. The team uses Mention to listen for feedback and industry... trends. This helps them improve their product and stay ahead of competitors. Mention is simple to set up and easy to maintain. The tool supports a smarter marketing strategy for this data visualization startup.
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Microsoft used Khoros to build online communities for Power BI, Power Apps, and Microsoft Flow. Community activity grew by 600%... while support headcount stayed flat. Microsoft saved over $1 million each month in support costs. 90% of questions received a response within 48 hours. 75% of community content now comes from members, making it self-sustaining. Customer satisfaction and engagement increased across all communities.
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Microsoft used Khoros to build online communities for Power BI, Power Apps, and Microsoft Flow. Community activity grew by 600%... while support headcount stayed flat. Microsoft saved over $1 million each month in support costs. 90% of questions received a response within 48 hours. 75% of community content now comes from members, making it self-sustaining. Customer satisfaction and engagement increased across all communities.
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Forcepoint used Walls. io to boost engagement at its annual Sales Kick-Off event. The company set up a large social...media wall in a high-traffic area, encouraging employees to share photos and posts. Most content came through the Direct Posts feature, which employees preferred for privacy. A photo contest with prizes and executive participation increased activity. The social wall also helped showcase Forcepoint's culture to external audiences.
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CaptivateIQ helped Planview automate their commission process, cutting monthly calculation time by 90%. The team moved from manual Excel spreadsheets... to a scalable solution, improving accuracy and reducing errors. Over 150 sales reps now benefit from real-time pay statements and better quota visibility. Integration with Salesforce CRM made data sharing seamless. Planview’s sales operations can now focus on growth instead of manual tasks.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals... would maximize their earnings. During remote work, this helped boost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.
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Zuora Revenue helped Gainsight cut month-end close time by 30% and audit completion time by 50%. Gainsight automated revenue recognition... and reporting, reducing manual work and errors. The finance team now has real-time data and improved forecasting. With Zuora Revenue, Gainsight shifted focus from manual tasks to strategic projects. The solution supports Gainsight’s growth and complex revenue needs.
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Zuora Revenue helped Gainsight cut month-end close time by 30% and audit completion time by 50%. Gainsight automated revenue recognition... and reporting, reducing manual work and errors. The finance team now has real-time data and improved forecasting. With Zuora Revenue, Gainsight shifted focus from manual tasks to strategic projects. The solution supports Gainsight’s growth and complex revenue needs.
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Visible used AnnounceKit to share product updates with over 4,300 customers. Before AnnounceKit, customers often missed new features and asked... for things that already existed. AnnounceKit made it easy for Visible to log and promote every update. Customers now find all new features in one place. Visible saves time and effort with AnnounceKit’s feed, widgets, and Intercom integration.
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Baremetrics helped UXPin save over 50 hours by replacing their in-house reporting tool. UXPin used Baremetrics to track SaaS metrics... and segment customers. The team gained real-time insights into financial health and customer journeys. Baremetrics integrates with Stripe, making data analysis simple and maintenance-free. UXPin’s sales team now uses customer segmentation to support sales and growth.
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Conga used its own Conga CPQ solution to unify and streamline its sales quoting process. The company consolidated multiple CRM... and CPQ systems, saving 15% of its annual software budget and millions of dollars. Quote generation time dropped from 96 hours to just 10 minutes, a 99% efficiency gain. The number of quotes requiring deal desk intervention fell by 40%. Conga also reduced SKUs from 1200 to 14, improving sales team autonomy and compliance with ASC 606. These changes led to better data visibility, real-time insights, and a more efficient sales process.
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nDash helped mabl's five-person marketing team deliver more content with less effort. The team used nDash's freelance writers to quickly... create blog posts, ebooks, infographics, and more. This let mabl react faster to data trends and content needs. nDash also provided Japanese translation services, making global content easier. The team saved time and got high-quality, ready-to-go content every time.
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BL. INK helped a global SaaS company save thousands of hours each month. The company needed a new link-shortening tool...after Google discontinued its service. BL.INK integrated with their Single Sign-On and internal redirection system. Employees can now access JIRA tickets and knowledge pages quickly. Productivity increased for over 8,000 staff worldwide. BL.INK's flexible pricing model made the solution cost-effective.
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Uberflip helped Blackbaud overhaul an outdated email nurture campaign. Using Uberflip, Blackbaud repurposed content and created a new content experience,... leading to $100,000 in new pipeline and a 42% increase in opportunity-to-deal conversions. Prospects consumed three times more content per visit. The campaign influenced $51 million in pipeline across 14 content hubs. Blackbaud marketers now use Uberflip AI and integrations for targeted, personalized content recommendations.
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StoryChief helped Salesflare cut content creation time from hours to just 15 minutes. The platform made it easy for the... team to collaborate and organize feedback in one place. Publishing and distributing articles across multiple channels became simple and fast. The CEO can now create and publish content directly, without needing a content marketer. Salesflare improved efficiency and empowered leadership in content marketing.
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Sage used Upland RO Innovation to improve its sales customer reference program. The new system helped Sage influence nearly 30%... of new sales. Sales reps now spend 85% less time searching for references. The program supports over 800 customer references and delivers 30 references per month. Sage doubled its monthly recurring revenue year over year with this approach.
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ScreenSteps helped Adaptive Insights train over 1,000 customers in live sessions and more than 9,000 customers and 1,500 partners with self-paced training. The team used... ScreenSteps to create separate instructor and student guides, making sessions more interactive. 93% of customers felt prepared for implementation after training. The switch from Word to ScreenSteps made content creation faster and easier. The implementation team saw smoother onboarding and reduced costs.
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