Case Studies for Computer Software | Real Results & ROI 2026

Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Workleap Officevibe helped Thirdbridge build a strong feedback culture. Thirdbridge, a software development firm, wanted to improve employee experience and... communication. They started using Workleap Officevibe for engagement surveys and feedback. The tool made it easy for employees to share feedback and for leaders to track well-being. As a result, Thirdbridge improved communication, addressed employee concerns faster, and revamped their performance management program.
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ELB Learning Solutions helped Intuit improve its employee learning experience. Intuit used ELB's tools to make training more engaging and... effective. The solution included game-based learning and interactive content. This helped Intuit's employees learn faster and stay motivated. The case shows how ELB Learning Solutions can transform corporate training for large software companies.
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Open LMS and CyberCrocodile delivered a custom Totara LMS for WekaIO. Training time dropped by 70%. Sales team competency time... shrank by 1-2 months. The LMS enabled self-paced, scalable onboarding. WekaIO now tracks training with detailed reporting. The solution supports future growth and partner training.
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Atlassian used bespoke learning solutions from Sponge Learning to improve customer education. The goal was to help users adopt Atlassian... products faster and more effectively. Sponge Learning redesigned the learning platform, making content easy to use and accessible. They created bitesize modules and engaging video assets. Atlassian customers now learn faster and get more value from the products. A manager at Atlassian praised the work as the best they have seen from a vendor.
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Illumeo’s Knowledge Management solution helped Intuit improve employee training. Before Illumeo, training was live and in person, which took a... lot of time and money. With Illumeo, subject-matter experts record training videos that employees can access anytime. This reduced travel costs and SME time spent on training. Intuit saw a positive impact on its learning culture.
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NetExam LMS helped AMD transform its extended enterprise training after acquiring Xilinx. AMD needed a user-friendly portal for global training... partners, with e-learning and e-commerce features. NetExam LMS enabled AMD to offer blended learning, on-demand courses, and instructor-led training. AMD consolidated all training under one brand and used NetExam's e-commerce to sell bundles, saving customers up to 65%. AMD doubled training participation and saved 40 admin days each year.
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Growth Engineering Learning App helped HP boost user engagement and cybersecurity skills. HP needed to train their sales team on... cybersecurity and build a social learning community. They launched the HP Uni App with gamification, social feeds, and mobile learning. Salespeople earned badges, XP, and climbed leaderboards. Real-time chat and expert access supported learning. The app drove active participation and helped users master cybersecurity topics.
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Keap used Thinkific Plus to improve its partner onboarding program. The company switched from a legacy LMS to Thinkific Plus... in June 2020. This change made the onboarding process faster and easier for partners. Keap reduced partner onboarding time by 30%. The team moved from in-person and live online classes to on-demand online training. They transitioned to Thinkific Plus in just 48 hours. Partners now complete certification and training more quickly.
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Airtable used iorad to improve customer education with interactive tutorials. Before iorad, Airtable struggled to keep training content updated and... engaging due to frequent product changes. iorad let them create hands-on, real-time tutorials that boosted user engagement and retention. The integration with Skilljar made updates fast and easy. Airtable saw higher course completion rates, better learning retention, and a marginal increase in CSAT scores.
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Absorb LMS helped Procede Software boost engagement for both internal and external learners. The company used Absorb's learning management system... to support blended learning. Dealerships across the U.S. and Canada rely on Procede's dealer management system. Absorb LMS improved operational efficiency and performance for Procede Software. The solution enabled better employee training and customer education.
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Tricentis uses Cornerstone to drive digital learning. The company leads in continuous testing and software test automation. Their Tosca platform... helps global companies speed up testing cycles. Tricentis achieves up to 90% test automation rates. The digital approach supports agile and DevOps goals.
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Docebo helped Disguise grow active learners by 4x and boost learning revenue by 45%. Disguise used Docebo to redesign their... customer training, moving from 8 SCORM courses to over 80 microlearning modules. They launched Disguise Learn, a branded platform with integrations like Eventbrite and Open Badge Factory. Customers now access flexible, on-demand training in multiple formats. The new platform improved user experience and increased customer satisfaction, with a 53 NPS for training.
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Northpass helped AgriWebb launch AgriWebb Academy, an online learning hub for farmers and stakeholders. AgriWebb needed a scalable way to... train customers after in-person sessions became impossible. Northpass made it easy to create short courses and segment content for different users. The academy improved onboarding and increased product adoption by 26% for existing customers. More customers now have deeper conversations about the product, showing better engagement and understanding.
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Content Controller helped Alarm. com simplify training content delivery for their security and automation services. Before, Alarm.com used a manual...process to distribute courseware to over 10,000 dealer partners and 100,000 learners, which was slow and complex. With Content Controller, they now deliver training to many LMSs, manage content versions easily, and update materials without disrupting learners. This solution saves time, reduces manual work, and ensures all partners get the latest training content.
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OttoLearn helped Neovation Learning Solutions train remote employees. The company used OttoLearn, videos, and SmarterU modules for onboarding and ongoing... training. This approach supported policy adherence and open communication. Remote teams accessed up-to-date information and continuous compliance training. Employees could give feedback on policies and training content.
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Thought Industries helped Onshape scale customer onboarding from dozens to thousands. Onshape needed a better online learning platform to support... users in over 170 countries. The new Thought Industries platform let Onshape consolidate training, track customer learning, and improve product adoption. Onshape now delivers a seamless, branded learning experience and can report on customer training behaviors. This led to more successful customers and better retention.
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Easy LMS helped Isah save 20 full training days each year by moving ERP training online. Isah used Easy LMS... to create flexible learning paths and flipped classroom models. This reduced the need for consultants and eliminated extra classroom costs. Customers now train when and where they want. Free foundational training increased adoption and reduced support issues.
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IBM Watson Assistant helped Autodesk cut customer inquiry resolution time from 1. 5 days to 5.4 minutes. The virtual agent...supports 100,000 conversations per month and recognizes 60 use cases. This eased the burden on call center staff and improved customer experience. Autodesk used natural language processing and deep learning to automate support. The solution sped up customer response times by 99 percent.
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Vena helped Sprout Social cut monthly reporting time from 3 days to 1 hour. Before Vena, data silos slowed decisions... and made reporting hard. With Vena’s SaaS solution, Sprout Social unified data for budgeting, forecasting, and scenario analysis. The finance team now uses real-time KPIs to guide growth and retention. Reliable revenue planning supports confident decisions, like launching an IPO and expanding overseas.
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TaxCloud helped Avanquest handle U. S. sales tax compliance after the Wayfair decision. Avanquest needed to collect and remit sales...tax in many states and chose TaxCloud for its broad coverage and strong support. TaxCloud enabled Avanquest to register in 36 states within days and resolve support issues in 24 hours or less. Avanquest now manages compliance with minimal effort and receives audit support. The company can expand in the U.S. with confidence, thanks to TaxCloud.
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bitHeads needed a flexible and secure way to handle recurring billing for its complex, usage-based pricing model. Manual billing was... not an option, and they had concerns about securely storing credit card information. They chose Stax Bill as their recurring billing provider. Stax Bill allowed bitHeads to automate billing, adjust pricing models easily, and automate dunning management. The automated collections feature helped recover 5-10% of monthly revenue that might have been lost otherwise. The reporting tools also gave bitHeads better insight into their revenue streams.
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Paddle helped HubX monetize its mobile apps on the web. HubX faced challenges with payment processing, chargebacks, and customer support... when selling outside app stores. Paddle provided a complete merchant of record solution, improving payment acceptance and reducing churn. HubX recovered over $100,000 in 72 days, achieved 91% global payment acceptance, and offloaded more than 10,000 billing support tickets per month.
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Maxio helped Chili Piper move from cash to accrual-based accounting. This gave Chili Piper fast access to accurate revenue data.... With Maxio, Chili Piper could easily pull reports for investors. This helped them secure a $33 million series B funding round. Maxio made Chili Piper more nimble and able to scale quickly.
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Atlassian chose Stripe to build a single platform for global billing and payments. Atlassian is a leader in team collaboration... and productivity software. Stripe helped Atlassian manage billing and payments worldwide. This made it easier for Atlassian to handle global customers. The solution improved Atlassian's payment operations.
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Emburse Go helps Microsoft manage business travel for 124,000 employees. The app gives each traveler at least two hours back... per trip. It combines all travel details into one easy-to-use mobile app. Employees get instant access to flight alerts, city guides, and policy info. Microsoft saves 1.2 million hours every year with Emburse Go. The solution boosts policy adherence and improves employee experience.
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Emburse Go helps Microsoft manage business travel for 124,000 employees. The app gives each traveler at least two hours back... per trip. It combines all travel details into one easy-to-use mobile app. Employees get instant access to flight alerts, city guides, and policy info. Microsoft saves 1.2 million hours every year with Emburse Go. The solution boosts policy adherence and improves employee experience.
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Emburse Go helps Microsoft manage business travel for 124,000 employees. The app gives each traveler at least two hours back... per trip. It combines all travel details into one easy-to-use mobile app. Employees get instant access to flight alerts, city guides, and policy info. Microsoft saves 1.2 million hours every year with Emburse Go. The solution boosts policy adherence and improves employee experience.
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Teampay helped Copper automate financial processes and stay agile during economic uncertainty. Before Teampay, Copper's month-end close took over two... weeks and was chaotic. With Teampay, Copper reduced month-end close to just 3-4 days. The finance team eliminated unnecessary credit card expenses and prevented over $13,000 in out-of-policy spend. Teampay's integrations and automated workflows made expense management simple and efficient for Copper.
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321 Studios needed a better way to manage their e-commerce and back office operations. They chose SOLO Server after their... own system could not meet their needs. SOLO Server was set up after careful planning and testing. 321 Studios processed over a million transactions using SOLO Server. They now handle 1200 to 3000 orders per day. SOLO Server helps them with order entry, credit card authorization, shipping, and more.
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Planhat helped Customer. io manage customer growth and complex success models. The team struggled with flexible reporting and keeping data...up to date. Planhat gave them better reporting, easy data field changes, and automation for data hygiene. Workflows let customer success managers focus on action. In six months, Customer.io set up segment-specific reporting and reorganized their team, reassigning over 10% of accounts to better match skills.
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Emburse Go helps Microsoft manage business travel for 124,000 employees. The app gives each traveler at least two hours back... per trip. It combines all travel details into one easy-to-use mobile app. Employees get instant access to flight alerts, city guides, and policy info. Microsoft saves 1.2 million hours every year with Emburse Go. The solution boosts policy adherence and improves employee experience.
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ChargeOver helped Timesheet Mobile automate its billing process. Before, Timesheet Mobile spent a lot of time on manual billing for... its usage-based service. With ChargeOver’s API, they set up automatic payments and monthly statements for customers. Timesheet Mobile now spends 80% less time on billing each month. They need two fewer full-time employees in accounting. Over 500 client accounts make automated payments through ChargeOver. The company can now focus on growth and development instead of billing tasks.
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Aria Systems automated Mindbody's billing and dunning processes. Mindbody faced slow, manual billing and high revenue leakage. Aria integrated with... Mindbody's platform and Salesforce CRM. This cut manual work, improved accuracy, and reduced revenue loss. Customer service became faster with a single record of truth. Mindbody also saved resources on tax accounting using Avalara AvaTax integration.
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Citrix Secure Private Access helped Seagate replace its old VPN with a zero trust solution. Seagate needed secure remote access... for employees, vendors, and partners worldwide. The new solution improved security, performance, and user experience. Seagate now offers a unified portal for all applications, supporting hybrid work and secure access from any device. Multi-factor authentication and zero trust networks protect sensitive business data.
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Citrix Secure Private Access helped Seagate replace its old VPN with a zero trust solution. Seagate needed secure remote access... for employees, vendors, and partners worldwide. The new solution improved security, performance, and user experience. Seagate now offers a unified portal for all applications, supporting hybrid work and secure access from any device. Multi-factor authentication and zero trust networks protect sensitive business data.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Nintex Automation K2 helped Proliant speed up their sales process. Proliant needed to make sales faster as their old process... was slow. They used Nintex to automate how they made quotes. This cut the time from four days to just a few hours. Proliant saw much faster sales document processing, helping their team sell better.
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Zeplin helps Cargas Energy's product team align on UX and reduce QA issues. The team manages complex ERP software for... fuel delivery and HVAC service. Zeplin acts as a single source of truth for product requirements, designs, and style guides. This reduces confusion, ensures critical UX changes are documented, and cuts down on QA bugs before launch. The team now works together with more confidence and less stress.
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ScreenMeet integrates with Salesforce Service Cloud to provide seamless screen sharing for customer support. Salesforce support engineers use ScreenMeet to... help customers in a digital-first world. The integration makes it easy for agents to deliver remote support without switching tools. This improves the support experience for both agents and customers. Jim Roth, EVP Customer Support at Salesforce, highlights the critical role of ScreenMeet in their support operations.
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CloudBees Smart Tests helped a leading DevOps test data management provider cut regression testing time by 80%. The company reduced... pre-commit testing from 6 hours to 2 hours. CloudBees AI-driven test selection saved thousands of test execution hours in one year. Developers now get faster feedback and can release updates more quickly. The company also lowered cloud costs by shortening test run times.
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Fyle used manual deployment processes for their Kubernetes services. This caused errors, slow rollbacks, and version mismatches across regions. The... team faced problems like SSH bottlenecks, long commands, and secret update hassles. They switched to ArgoCD for automated deployments. This change made deployments faster, reduced mistakes, and improved team efficiency.
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Guesty and Breezeway integrated their platforms to help property managers in the vacation rental industry. Breezeway used Guesty to pull... reservation and property data in real time. This made it easier for users to manage property care and operations. The integration saved time on task scheduling, reduced missed cleans, and improved guest satisfaction. Breezeway saw higher client satisfaction and longer customer relationships.
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Sentry helped Atlassian save up to 4,160 engineering hours in a year. Atlassian moved from a self-hosted Sentry to Sentry... SaaS. The migration took less than 5 days with just 3 engineers, 12 times faster than expected. Atlassian reduced operational overhead and freed engineers to focus on building products. Sentry provided real-time error monitoring and improved reliability for Atlassian's teams.
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ZelloWork helped HubSpot replace radios for their INBOUND event. HubSpot needed a better way to communicate with hundreds of staff... and partners. Radios were bulky and unreliable. ZelloWork worked on any device and supported many accessories. The Zello team helped set up the system fast. HubSpot used ZelloWork channels and user roles to keep teams connected and secure during the event.
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Gradle Build Tool uses TeamCity to manage its build process. They run 30,000 green builds every day. TeamCity helps them... automate and streamline their workflows. This leads to faster development and reliable results. The solution supports their need for speed and efficiency.
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Krisp AI Noise Cancellation helped Vodex improve its AI-powered voice agents. Vodex faced problems with customer-side noise disrupting calls. Krisp's... technology reduced noise by 90%, making conversations clear. Vodex saw a 75% increase in call quality scores and a 50% drop in call drops. Lead qualification rates went up by 20%. Customer satisfaction scores rose by 30%. Vodex also lowered operational costs and improved agent satisfaction.
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Retool helped ClickUp automate hundreds of hours of work each week across sales, support, product, and RevOps. ClickUp built six... custom AI tools using Retool, saving hundreds of thousands of dollars in headcount and over $200k in vendor costs. The platform reduced development time for production-ready AI tools by 7x. ClickUp integrated Retool with Salesforce, Zendesk, and Snowflake to streamline go-to-market operations. The solution enabled rapid prototyping, deployment, and governance of AI-powered workflows.
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BugSnag helps Recurly manage 65 million active monthly subscribers. Recurly uses BugSnag to catch and fix bugs fast. The tool... gives real-time alerts and shows which bugs matter most. Recurly's team saves time by focusing on fixing, not just finding, errors. Uptime and stability have improved year over year. BugSnag's features help Recurly keep their platform reliable for customers.
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Databricks used ngrok to speed up customer deployments from months to hours or days. The company saved several years of... engineering work by choosing ngrok instead of building a solution in-house. ngrok enabled secure connections into customer environments, removing the need for public IPs. Databricks evaluated seventeen alternatives before selecting ngrok for its security and scalability. With ngrok, Databricks quickly onboarded large enterprise customers and reduced operational complexity.
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Flipsnack helped 15Five improve internal communication during COVID-19. With over 60% of employees working remotely, 15Five used Flipsnack to create... an interactive Employee Appreciation Book. The book was shared privately on Slack and email, reaching all employees. It had a 100% open rate, and remote staff downloaded it. Employees also used Flipsnack for personal celebrations, making communication easier during the pandemic.
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A global software company faced challenges after several mergers. They had many different tools and needed to work better together.... They used a centralized workspace platform to bring all their systems into one place. This helped them move data smoothly and keep all their information. They saved money by using less office space and made work easier for employees. The company improved teamwork and made the office a better place to work.
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Lucid Visual Collaboration Suite helped Ping Identity move to a hybrid workforce. The company used Lucidspark for brainstorming, planning, and... feedback in remote settings. Lucidchart mapped workflows and designs, making collaboration easier. Teams saved time and improved communication. Lucid enabled faster project execution and better alignment. Ping Identity saw more engagement and efficiency with Lucid tools.
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ELB Learning Solutions helped Intuit improve its employee learning experience. Intuit used ELB's tools to make training more engaging and... effective. The solution included game-based learning and interactive content. This helped Intuit's employees learn faster and stay motivated. The case shows how ELB Learning Solutions can transform corporate training for large software companies.
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MadCap Flare and MadCap Flare Online helped Apteco create a modern help website for its Apteco Orbit platform. The solution enabled... partners and customers to quickly find information and reduced support calls. Apteco's technical authors now deliver new help content the same day as each bi-weekly software release. The time to translate help content from English to German dropped from weeks to 2 days or less. The web-based help features responsive HTML5, multimedia, advanced search, and analytics.
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Articulate Localization helped Microsoft speed up global customer support training. The old process took 30 days to localize a course.... Now, it takes just 6 days. Microsoft localized 200+ courses into 5 languages. The team saw a 50% reduction in translation time and effort. Over 4,000 learners finished training before a major tool launch, with no impact on business KPIs.
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Archbee helps LicenseSpring share technical documentation with customers. LicenseSpring needed documentation that was always up to date, easy to navigate,... and SEO friendly. Their team wanted to quickly add and update articles to match their agile release cycle. Archbee offered features like internal and external docs, white labelling, analytics, and SEO tags. LicenseSpring now uses Archbee for all public-facing documentation and finds it easy and valuable.
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Ahrefs used Localize to expand their SEO tools and training materials into new markets in Asia and Europe. They needed to... translate their user interface and resources into 12 new languages. Localize provided an automated translation management system with a powerful API. This helped Ahrefs manage translations quickly and efficiently. As a result, Ahrefs translated 2,000 words into 13 languages and managed 120,000 active projects.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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Figma helped PayFit make HR tech easy for everyone. PayFit needed a tool to support a growing, remote design team.... They switched from Sketch and InvisionApp to Figma for better collaboration and consistency. Figma let all team members work together in real time. The team built a Figma library to match their JetLang low-code platform. This improved design consistency and made design reviews faster.
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KNIME Analytics Platform helps AMD's market intelligence team handle large, complex data sets from many sources. The team uses KNIME... to clean, combine, and analyze data, then share insights with business users. KNIME's visual workflows make every step easy to track and fix, saving time and reducing errors. AMD can now build data workflows in months instead of much longer with code. The platform lets anyone at AMD do advanced analytics without coding or IT help.
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Cube Cloud improved query performance for spyne from seconds to milliseconds. spyne used Cube Cloud to power embedded analytics and... an AI chatbot in their SaaS platform. The solution enabled fast, custom dashboards and natural language queries for marketing data. Customers now get instant charts and AI-driven commentary. spyne quickly built and launched these features, gaining an edge over competitors.
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EspressReport Enterprise Server helped Online Computing, Inc. improve the BI reporting in its MasterTools ERP software. The company needed a... reporting tool that was easy to integrate and let users create custom reports and dashboards. ERES was chosen for its flexibility, ease of use, and strong support. Online Computing has added over 600 pre-defined reports and charts using ERES. The solution lets users run reports with custom criteria and export to formats like Excel and PDF.
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DocuWare is a global software company that needed better ways to see and understand their workflow processes. Their managers and... technical teams spent hours finding bottlenecks and needed help to report and measure workflow issues. OQLIS added data insight dashboards to DocuWare's software. This helped DocuWare reduce the time, money, and resources needed to find and fix workflow problems. Now, DocuWare can see which processes and teams are working well and which need improvement.
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Qlik helped Intuit create a company-wide analytics portal. This made it easier for teams to access and use data. Intuit... simplified analytics and improved decision making. The solution supports data integration and analytics at scale. Qlik's platform enabled faster insights across the business.
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Qlik helped Intuit create a company-wide analytics portal. This made it easier for teams to access and use data. Intuit... simplified analytics and improved decision making. The solution supports data integration and analytics at scale. Qlik's platform enabled faster insights across the business.
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ThoughtSpot helped Matillion cut 80% of report requests and save £75,000 annually. The company saw 60% adoption across all employees.... Matillion needed to give more people access to data and make analysis easier. ThoughtSpot's design and ease of use let users get insights without technical training. This improved efficiency and sparked new ways to use data for business growth.
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DevExpress WinForms helped DualMinder Software build Dual Writer, a Windows word processor with speech recognition. The RichEdit control offered many... commands for text editing and navigation, making development easier. Clear documentation and working sample apps sped up the process. The controls looked professional out of the box, saving design time. Dual Writer used custom controls to support voice commands and keep the interface user-friendly.
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InetSoft’s Style Report Enterprise Edition helped ArcSight embed flexible, high-performance reporting into their enterprise security management system. ArcSight needed a... reporting tool that could handle thousands of devices and integrate with many data sources. Style Report’s Java-based platform allowed easy integration and self-service report customization. ArcSight customers now access dynamic, graphical reports for security and compliance. The solution improved visibility, scalability, and ease of use for ArcSight’s clients.
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Toucan helped Sopht launch a modern analytics interface in just 4 weeks. Sopht avoided 6 months of product development by... using Toucan's low-code, turnkey embedded analytics solution. All Sopht clients now access clear, easy-to-read data visuals. Sopht focused on its core GreenOps 360° platform and IT decarbonization methods. Client renewal rate reached 100%.
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Funraise used Sisense to add embedded analytics to its nonprofit fundraising platform. Before Sisense, Funraise engineers spent days building custom... reports for nonprofits, slowing innovation. With Sisense, Funraise created Fundraising Intelligence, giving nonprofits instant access to dashboards and data. This change saved 40 engineering hours per week and let nonprofits get analytics in moments. Nonprofits using the tool saw a 7x increase in annual fundraising, 1.5x growth in recurring revenue, and a 12% rise in donor retention.
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Altair’s simulation-driven network planning and optimization solution helped NVIDIA design a private 5G network for its Voyager building. NVIDIA used Altair... HyperWorks, Feko, WinProp, and HyperStudy to model and optimize radio unit placement. The solution let NVIDIA avoid costly and slow physical testing. Virtual validation was at least 10 times faster than traditional methods. NVIDIA achieved an optimal 5G network design and saved significant time and money.
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yFiles helped trust-hub Ltd improve data privacy visualization. The company needed to model and show complex relationships in personal data... management. yFiles made it easy to create clear, flexible graph visualizations for their Privacy Lens SaaS tool. Two developers finished most of the work in just two agile sprints. Users now see data risks and relationships quickly, making compliance easier.
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Hevo Pipelines helped Eagle Point Software Corporation fix data quality and reporting issues. Before Hevo, data was scattered and reports... were often wrong. With Hevo, Eagle Point unified 50 million events monthly with no data loss. Data accuracy and efficiency improved by 60%. The team now uses real-time, reliable data for business decisions. Hevo's features, pricing, and customer service made a big difference for Eagle Point.
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SugarCRM faced challenges with low user adoption and fragmented tools across global teams. They used multiple platforms like Monday.com and... Basecamp, which made collaboration difficult. Teamwork.com provided a unified platform for project management, time tracking, and communication. This allowed SugarCRM to set up customizable workflows and improve communication and reporting. As a result, Teamwork.com is now fully integrated, increasing productivity and efficiency. Invoicing accuracy improved, with less than $20,000 credited out of over $10 million invoiced annually.
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Giva Service Management Suite replaced BMC TrackIt! at Dataram Corporation. Dataram needed a better way to support new products and... provide a self-help portal for customers. Giva was deployed in the cloud and met all requirements. Dataram saw a 70% decrease in total cost of ownership and a 70% increase in customer service productivity. They also achieved a 50% increase in meeting service level agreements and a 40% boost in development department effectiveness.
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Vitally helped Navattic reduce churn by 20% and onboard four times more users in one year. Before Vitally, Navattic struggled... to track customer touchpoints and milestones using disconnected tools. With Vitally's Customer Success Platform, the team centralized customer data, automated onboarding emails, and improved account health tracking. Integrations with Salesforce, Stripe, and Zapier let Customer Success Managers work in one place. Navattic also saw a 30% decrease in average time to go live for customers.
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TeamSupport helped Caliber Public Safety improve customer support. Caliber needed better team collaboration and ticket management. Their old system, Salesforce,... was too complex and required three staff to manage. TeamSupport gave them real-time data insights and a dashboard for proactive support. Caliber now finds new ways to improve products and serve customers better.
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Jira and Fisheye helped Telestream improve communication and save time. The company replaced TestTrack with Jira for better flexibility and... growth. Fisheye integration lets QA see code changes and contact engineers directly. Jira increased visibility for customer-facing teams and made remote collaboration easier. Telestream reports enhanced transparency, higher product quality, and major time savings.
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OMQ Assist helps Magix AG improve customer service. Magix uses OMQ Assist to speed up support request processing and make... agent training faster. The OMQ knowledge base gives agents quick answers and saves time. Magix reduced editing time by up to 20% and cut training time for new agents by 40%. The company uses OMQ Contact, OMQ Help, and OMQ Assist to support customers and employees.
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Kayako helped Trilogy, a B2B software group, cut support ticket volume by 80% in just 90 days. The switch from... Zendesk to Kayako reduced average ticket age from 17.6 hours to under 2 minutes. Trilogy saved $5 million annually and redeployed 69 agents. First-touch resolution jumped from 58–60% to 91%. Kayako's AI-driven platform automated most ticket handling, slashing human effort by over 80%.
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Help Scout helped Brain. fm improve customer support. Brain.fm used Help Scout to track support metrics and organize customer conversations....They achieved a 95% customer satisfaction score and kept response times under an hour. The tagging feature helped them manage bugs and streamline communication. These improvements led to more positive reviews and stronger customer trust.
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GoTo Webinar helped DATAflor AG offer more training seminars to its customers. The company needed a way to handle growing... demand for seminars and training dates. With GoTo Webinar, DATAflor expanded seminar times to evenings and weekends. This led to a significant increase in seminar sales. Employees also felt less burdened by the new system.
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Splunk Observability Cloud helps Lenovo deliver a smooth e-commerce experience. Lenovo uses Splunk to monitor and improve its online store.... The solution helps Lenovo find and fix problems fast. This leads to a better shopping experience for customers. Lenovo can keep its e-commerce site running well with Splunk.
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WorkRails Services CPQ helped Smarsh automate proposal generation. Smarsh had a slow, manual process that took over 3 weeks for... each proposal. WorkRails let them standardize service packages and use guided selling in Salesforce. Sales teams could now create proposals in minutes. Smarsh saw a 99% decrease in proposal generation time and removed the need for offline documents.
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Cognidox helped DisplayLink manage complex product development as they grew quickly. DisplayLink needed a system that could scale and support... program governance. Cognidox provided a solution that reduced waste and made processes leaner. The platform now supports over 140 employees in product development. DisplayLink's use of Cognidox has expanded to new areas of their business. ISO consistently rates their conformance as 'outstanding.'
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Componize CCMS helped Esko modernize and standardize their product documentation. Esko needed to support global teams and new product lines... after rapid growth. They chose Componize for its native DITA support, easy link management, and fast publishing. With Componize, Esko reduced time-to-market by 40% and supported over 15,000 users. Publishing became fast and reliable, and training new users took only a few hours. Esko achieved ROI within a year and now reuses 50% of their content.
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Ansys used the Zero Gravity Developer Portal Solutions from Pronovix to unify private and public developer documentation. Before, their documentation... was scattered and hard to access. The new portal, built on Drupal, lets Ansys manage content flexibly and provide a seamless user experience. Now, developers can find what they need in one place, improving efficiency and community building. The solution supports both internal and external users, making documentation easy to access and manage.
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Lasernet helped Formpipe's finance team improve invoice management. The team integrated Lasernet with Azure AI's Document Intelligence for automatic OCR... scanning. This change saved 3.7 hours each month and made the invoicing workflow smoother. Manual mapping errors and delays dropped. The team now processes invoices faster and with fewer mistakes. The solution was easy to set up and delivered real ROI from day one.
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Windward helped iCropTrak cut report generation time and reduce risk by removing manual data transfers. The software enabled pixel-perfect government... report output for farm management. iCropTrak integrated Windward’s reporting engine into its mobile app, letting users create and distribute custom reports in multiple languages. Customers now get accurate, formatted reports directly from cloud data, improving efficiency and compliance. The solution supports both online and offline use for field data collection and reporting.
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NortonToday used content marketing to fight consumer apathy in security software. The site became a global brand hub, driving millions... of visitors with interactive apps, games, and viral content. Norton Watchgroups let users create online neighborhood watchgroups for cyber safety. Over 1 million unique visitors came in the first year. 74% reported a better impression of the Norton brand after using NortonToday.
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Fastly helps New Relic deliver high data availability, scalability, and performance for its global customers. New Relic chose Fastly for... its reliable edge network and strong performance in intense testing. Fastly's Compute and BYOIP features support New Relic's data routing and future projects. The partnership ensures New Relic's customers get their data quickly and reliably. New Relic values Fastly's technical support and collaborative approach.
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Fastly helps New Relic deliver high data availability, scalability, and performance for its global customers. New Relic chose Fastly for... its reliable edge network and strong performance in intense testing. Fastly's Compute and BYOIP features support New Relic's data routing and future projects. The partnership ensures New Relic's customers get their data quickly and reliably. New Relic values Fastly's technical support and collaborative approach.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Front helps Scratchpad manage all customer interactions in one place. The team moved from Gmail to Front to improve collaboration... and response speed. Front's shared inbox and integrations let Scratchpad centralize email, chat, and text, making it easy to track and resolve requests. The company now keeps inbox zero and delivers fast, high-quality support. Scratchpad achieved 100% CSAT and exceeded response time goals using Front.
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Pipedrive’s sales team used the automatic assignment feature to speed up lead response. Before, managers had to assign leads manually,... causing delays. With automatic assignment, leads now go to sales reps in seconds. The team can contact new leads within 10 seconds, improving speed to lead. This automation helps scale sales operations and boosts efficiency.
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SalezShark Connect+ helped Check An Invoice, a SaaS platform in London, solve marketing challenges. The company needed a targeted industry-specific... database and a user-friendly email marketing tool. SalezShark provided a customizable database, campaign templates, and real-time analytics. Check An Invoice saw a 30% increase in conversion rates, better engagement, and improved efficiency. The platform also boosted ROI by making campaigns more effective and tracking customer behavior.
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PipeRun CRM helped Questor, a SaaS company, improve its sales process. Questor replaced its internal CRM to gain more indicators... and flexibility. The migration took 3 months and included full data transfer and ERP integration. The native electronic signature module reduced sales closing time. Questor now has more organized contracts and a faster, more efficient sales process.
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Rhetorik used its DataCliniq suite to help a large networking equipment manufacturer improve data quality. The client struggled to reach... end-users due to selling through channel partners. Rhetorik analyzed the client’s database and found outdated contacts and missing accounts. They updated contact info, identified relocated staff, and added new accounts using NetFinder. This helped the client better understand and reach end-user customers, leading to higher engagement and more revenue.
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SugarCRM faced challenges with low user adoption and fragmented tools across global teams. They used multiple platforms like Monday.com and... Basecamp, which made collaboration difficult. Teamwork.com provided a unified platform for project management, time tracking, and communication. This allowed SugarCRM to set up customizable workflows and improve communication and reporting. As a result, Teamwork.com is now fully integrated, increasing productivity and efficiency. Invoicing accuracy improved, with less than $20,000 credited out of over $10 million invoiced annually.
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Addapptation used Precursive to improve customer onboarding and success. The team moved from a service-heavy onboarding to a self-service model.... They built new processes for sales to customer success handoff. The focus shifted to reducing 'time to joy' for users. Addapptation now supports customers with co-creation sessions and live help. The company grew to about 20 employees while scaling customer experience.
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PFL's direct mail automation platform helped Paycor fix major problems with manual direct mail campaigns. Paycor automated and streamlined direct... mail, improving efficiency and reducing returned mail. With PFL, Paycor achieved a 15.6X return on investment and a 13.7% conversion rate for sales meetings. The integration with Marketo enabled better targeting and personalized experiences. Paycor now uses data-driven insights to refine messaging and boost engagement.
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Ecosystems' collaborative value management platform helped HP boost win rates. HP Managed Print Services win rates jumped from 36.45% to... 70.09%, a 92% increase. HP Print Services win rates rose from 43% to 97%, a 125% improvement. The platform let HP show value early in sales cycles. This led to more new deals and higher customer success.
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Membrain helped Affinitext onboard new salespeople faster. Affinitext needed a tool to train a global sales team and share knowledge... easily. Their old system, Salesforce, was too complex and slowed adoption. Membrain made onboarding simple and let salespeople access tips and coaching in real time. This improved sales team performance and knowledge transfer.
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Amplemarket helped Bazaarvoice (formerly Curalate) target new markets and add $1. 5M to their sales pipeline. The sales team scheduled...over 200 calls in one year using Amplemarket's sales engagement platform. They had more than 3,500 conversations with leads. Amplemarket's AI-driven lead generation and multichannel engagement tools powered these results. Bazaarvoice used Amplemarket to reach untapped markets and boost sales productivity.
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bao helped TeamViewer improve sales transparency and structure. TeamViewer used bao to collect and analyze sales data. This led to... better decision-making and more effective sales strategies. Sales teams gained new insights and removed guesswork. TeamViewer saw a 43% increase in win rate after using bao. The company now tracks and measures sales conversations more effectively.
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Highspot helped Siemens Digital Industries Software exceed annual growth targets by over 100%. Siemens replaced its old partner portal with... Highspot to improve partner productivity and sales enablement. The new platform made it easier for partners to find resources and boosted self-sufficiency. Siemens saw a 35% increase in partner productivity and 72% of top reps completed certification programs. Highspot's SmartPages enabled customized enablement journeys for different regions and audiences.
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Ava by Vivun helped Coder automate 100–200 day sales cycles into win reviews. The AI sales agent captured 100% of... deal context, making it reusable for future deals. Forecasting prep required zero manual work, boosting efficiency. New hires ramped up faster with AI-powered context transfer. Coder turned complex sales cycles into a competitive advantage using AI-powered sales intelligence.
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Tonkean ProcurementWorks helped Coupa improve procurement intake and process orchestration. Coupa wanted to boost adoption of its platform among employees... outside procurement. Tonkean let users start requests in apps like Slack, Teams, and email. The solution guided users, answered questions, and routed requests for approval. Coupa customers using Tonkean cut cycle times from 13 to 7 days and increased spend under management by 40%. Process adoption and compliance also improved.
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Kaon helped Juniper Networks lower demonstration costs from $100 to $2. 33 per minute. Juniper used Kaon's interactive 3D product...models and the Kaon v-OSK touch-screen appliance at trade shows. This let them show more products without shipping costs and attract more booth visitors. Juniper also launched a mobile app for channel partners using Kaon's technology. The app gives partners access to 3D models and product information, making it easier to sell and learn about Juniper products.
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Mixpanel helped AB Tasty shift to a product-led growth strategy. AB Tasty used Mixpanel to find friction points and track... product usage. They improved started product tours by 40% and increased tour completion by 5 times. They reached their goal of converting 20% of free trial users to product-qualified leads. Mixpanel gave teams the data they needed to make fast decisions and grow.
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Performance CTV helped a SaaS company boost website traffic using a sequential digital retargeting strategy. Digital Remedy built a creative... funnel for three target audiences, delivering personalized ads and excluding converters. The campaign used premium live sports inventory and real-time optimizations to maximize results. Attribution reporting showed it took about 14 exposures for prospects to visit the site. The brand gained insight into each customer's journey and improved campaign performance.
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Alt Shift used Unity to bring their story-rich spacefaring game, Crying Suns, to mobile. The team wanted to deliver a... deep narrative and complex gameplay on smartphones. Unity helped them optimize performance and maintain high-quality graphics. Players now enjoy a seamless experience on mobile devices. The project shows Unity's power for mobile game development.
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Piwik PRO Analytics Suite helped Acrolinx improve product and service quality by 14. 8%. Acrolinx used the platform to track...user behavior, identify unused features, and optimize single-page applications. The analytics suite enabled flexible reporting and event tracking without IT support. Acrolinx gained insights into feature usage and user actions across product versions. This led to better product development and immediate feedback for ongoing improvements.
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VMware Workspace ONE helped Adobe manage over 47,500 devices for 22,000 employees. Adobe unified device management and improved remote access... for its global workforce. Employees can now self-provision desktops and be productive in 15 to 20 minutes. VMware Carbon Black Cloud enabled Zero Trust security without adding friction. Adobe quickly transitioned to remote work and streamlined onboarding for new hires and acquisitions.
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Marin Social helped Marin Software boost B2B leads on Facebook. The team used Facebook lookalike audiences and Marin ScoreCard to... target users. They applied smart exclusions and automated rules to optimize campaigns, even on weekends. Marin Software saw a 226% increase in leads, a 43% drop in CPA, and expanded into three new markets.
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Open iT helped Ansys, Inc. manage software license costs using detailed usage data. Ansys needed a flexible licensing solution for... their customers as demand for cloud and virtualization grew. Open iT designed an elastic licensing system that did not compromise Ansys' internal needs. This allowed Ansys to offer pay-per-use and subscription models. The solution gave Ansys a competitive edge by enabling flexible licensing options for their customers.
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Supermetrics API helped Tridea build BisLenz, a customer experience suite. BisLenz lets business leaders track and improve customer journeys using... real-time data. Tridea used Supermetrics API instead of building their own integrations to platforms like Shopify and Google Analytics. This choice saved the BisLenz team at least a year and a half in development time. The solution makes analytics easy for decision-makers by bringing all data into one tool.
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Intel worked with Social Native to boost engagement. They created over 200 pieces of authentic content. This content was for... social platforms. Intel is a big tech company. They make microprocessors for many computers.
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PathFactory helped Contentsquare align their sales and marketing teams. Contentsquare used PathFactory to get better insights into how prospects engage... with content. The sales team received alerts for highly engaged buyers and could personalize follow-ups. Contentsquare saw a 21.8% increase in visitor binge rate and a 25.5% increase in unique bingers. Over 30,000 unique visitors engaged, with more than half being known visitors. The company improved conversion rates and shortened sales cycles.
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Gitlab worked with Centerline to boost brand awareness among a technical audience. The campaign aimed for a 0.2% CTR across... all channels. Centerline used a mix of programmatic media and paid social, optimizing weekly. The campaign achieved a 0.41% CTR and a $2.77 CPC, beating the $3.11 benchmark. Real-time monitoring and data-driven pivots drove strong results in digital marketing.
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Uberflip helped Impartner grow web traffic by over 300%. Impartner used Uberflip to create over 200 pieces of content in... one year. The team increased efficiency by 25% and saved many hours each month. Impartner ranked for hundreds of keywords in top Google positions. They saw a 326% increase in organic monthly users, a 754% increase in organic keywords, and a 75% increase in organic conversions. Uberflip made it easy for Impartner to scale content and drive demand.
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Taboola helped Innogames attract 50,000 new players each month. Innogames used Taboola's discovery platform to boost user acquisition and lower... costs. The company wanted to reach more players and increase conversions. Taboola's native ads brought quality traffic and exceeded user acquisition goals. Innogames plans to expand mobile campaigns with Taboola for continued growth.
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KnowAll WordPress theme helped Zero BS CRM improve their support documentation. Before KnowAll, they managed support through email and static... docs, which were hard to update. With KnowAll, they built a live, easy-to-update knowledge base. This reduced repeat support questions and made it easier for users to find answers. The team now spends less time on support and more on product development.
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Dell Perspectives used Contently to boost its audience by 200%. The team focused on social impact storytelling, diversity, and inclusion.... They launched series like Recovering Together and Rebel Women, which increased engagement and finish rates. The Black History Month campaign saw 1,686% more readers. The Rebel Women Series achieved a 73% finish rate and 494% more readers. Contently's platform helped Dell Perspectives find diverse writers and track content performance.
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SurveyMonkey helped Together Labs improve product development by collecting user feedback. Together Labs switched from Google Forms to SurveyMonkey Enterprise... for better analytics and survey features. The company launched over 50 surveys in 4 years, reaching 280,000+ respondents in 5 languages. SurveyMonkey made it easier for teams to gather and analyze user insights. This helped Together Labs adapt to user needs and grow its virtual world platform.
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SAP used Qualtrics Experience Management solutions to boost employee engagement during the shift to remote and hybrid work. They moved from... annual surveys to high-frequency, event-triggered feedback, using SAP Qualtrics Employee Lifecycle and Candidate Experience tools. This approach increased engagement compared to pre-pandemic levels and kept survey participation high. The HR team reduced admin work, focusing more on strategy and action. Centralized data and real-time reporting helped SAP act quickly on employee feedback.
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Instabug helps CitrusBits improve client collaboration during mobile app development. CitrusBits needed a way to collect feedback and organize bug... reports from clients across many projects. Instabug made it easy for clients to share input and for the team to capture technical details. The integration with Jira lets CitrusBits forward bug reports automatically and manage issues efficiently. Clients stay engaged and feel involved throughout the project, leading to better app outcomes.
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SurveySparrow helped Vector Networks increase survey response rates. Vector Networks needed a better way to get feedback from customers at... different stages. They chose SurveySparrow for its conversational interface and easy email surveys. The tool made it simple to collect and analyze feedback. Vector Networks used the data to improve product maps and marketing. Embedding surveys in emails led to an instant rise in response rates.
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Mopinion helps Topicus collect digital feedback from users of their healthcare software. Topicus uses Mopinion to deploy surveys quickly, reducing... the time from question to answer. This digital feedback platform supports privacy needs with ISO certifications. Topicus can now gather user input faster and improve their products for healthcare providers. The solution complements traditional research methods and enhances product development.
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Thematic helps Atlassian analyze customer feedback from many sources. Atlassian used Thematic to find where problems start and what needs... fixing. Thematic's AI groups feedback into themes that match customer language. Product managers can now see what to improve and why. The system makes it easy to add new feedback types. Atlassian's teams learn more about customer needs and can act faster.
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UserVoice helped Buffer scale customer feedback and prioritize product features. Buffer used UserVoice to collect and validate user requests, leading... to better product decisions. The platform enabled Buffer to collaborate with customers, saving engineering time and reducing wasted effort. Buffer used customer insights to add video support for Twitter, directly addressing user needs. UserVoice became a key part of Buffer's product development and customer engagement process.
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Voxpopme helped Magnificent 7, a global software company, cut costs by 50% on in-depth interview projects. The company faced a... 57% growth in research volume and struggled with repetitive work and manual analysis. By using Voxpopme's qualitative insights platform, they automated analysis and built a reusable insights repository. This led to 60 times faster research analysis and 50% utilization of existing insights, boosting efficiency and decision-making.
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Clay used Upvoty to collect user feedback and build a strong community. They focused on growth marketers in outbound sales... teams to improve product-market fit. Clay created a Slack channel and used Upvoty’s feedback portal to connect users and gather ideas. They switched to usage-based pricing with flexible credits, making customers happier. By adding AI features like Claygent, they helped teams save time and personalize outreach. These changes helped Clay grow to a $500M SaaS company.
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SAP Concur wanted to help buyers learn more before filling out forms. They used Demandbase to show different content to... visitors based on their stage in the buying journey. Visitors in the early stage saw videos and blogs, while those ready to buy saw whitepapers and forms. This change led to a 4X increase in funnel velocity for the demand gen segment. The number of accounts moving to the next stage rose from 20% to 70%. Conversion rates for the demand gen audience were 52% higher.
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SalesIntel helped SundaySky increase conversion rates by 220%. SundaySky used SalesIntel's human-verified data to improve their sales pipeline. The company... wanted to boost lead quality and sales efficiency. With SalesIntel, SundaySky found and targeted better leads. This led to faster conversions and higher sales success.
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Lusha helped Catherine, a sales development representative at Anaplan, overcome challenges in lead generation during the COVID-19 pandemic. With Lusha, she... found accurate contact details for her target prospects, reaching data accuracy levels up to 95%. Catherine now books 70% of her demos using Lusha. The tool became essential for connecting with hard-to-reach decision makers and driving more meetings.
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Autobound helped Skuid achieve an 18x ROI in just 3 months. The sales team increased BDR activity by 279% and... wrote personalized emails 8.8 times faster. Autobound automated prospecting, tracked hiring trends, and enabled targeted outreach. Skuid's ramp time for enterprise opportunities dropped to one-fifth of the usual period. Team members praised Autobound for saving research time and improving prospect selection.
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TravelTime API helped a leading Danish software company improve field service scheduling. The company needed to plan thousands of engineer... routes with real-world drive time data. Before TravelTime, they used straight-line distances, causing late arrivals and wasted resources. TravelTime enabled fast, accurate drive time calculations at scale, with easy integration and cost-effective pricing. Customers now save up to £10,000 per employee per year using the improved scheduling software.
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Mobius used its proprietary extraction tool to help a Canadian software provider in the petroleum supply and trading sector. The customer needed... to extract 160 data points from up to 300 daily cargo inspection reports in various formats. Mobius delivered a fully automated solution with OCR and machine learning to process unstructured data. The system achieved 98% output quality and reduced turnaround time by over 60%. The solution covered 97% of activities and handled multiple file types like pdf and email.
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BoostUp helped MongoDB improve their consumption-based forecasting. MongoDB faced challenges with complex hierarchies, poor data visibility, and technical debt from... legacy tools. BoostUp connected data from multiple sources and enabled real-time, flexible forecasting. MongoDB eliminated 120 custom Salesforce fields and finished 95% of implementation in 3 months. BoostUp gave MongoDB accurate, agile revenue rollups and customized workflows for each user profile.
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Anaplan helped Autodesk speed up revenue forecast roll-up by 80% after switching from perpetual to subscription pricing. The Anaplan platform... supports finance, sales, and workforce planning, enabling rapid recalibration of forecasts and streamlined compensation strategy changes. Autodesk uses 30 Anaplan models for go-to-market finance, FP&A, treasury, and global revenue operations. The cloud-based solution replaced legacy tools, automating monthly spend forecasting for over 70 users. This transformation supports Autodesk’s Future of Finance initiative and real-time financial reporting.
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PeerSpot helped Check Point with demand generation and content creation. Check Point values PeerSpot for detailed, authentic, and high-quality peer... reviews. PeerSpot managed the process from finding customers to writing reviews. The process was simple and straightforward. Check Point built a strong partnership with PeerSpot for customer marketing.
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Crunchbase Business with Salesforce Integration helped Maxio cut prospecting time in just one month. Maxio used Crunchbase data to enrich... leads and personalize sales messages. The sales team ran reports to find investors and set up alerts for funding events. Customer success teams used alerts for acquisitions to spot risks and upsell chances. Crunchbase became a key part of Maxio’s sales process.
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Lenovo used a peer-to-peer customer service community to improve customer experience. They aligned marketing, sales, and service teams to support... social media best practices. This led to a 20% drop in laptop service call volumes. Customer service agent productivity increased. Net Promoter Scores went up. Lenovo reduced support costs and increased sales.
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Salesforce used LinkedIn's Connected TV Ads and iSpot's audience measurement to improve their TV advertising. They wanted to reach more... business decision-makers and reduce wasted ad spend. With LinkedIn's CTV Ads, Salesforce achieved over 70% unique reach, finding new audiences not reached by linear TV. On-target impressions were 4 times higher than linear TV. LinkedIn's CTV Ads were 11 times more cost-effective at reaching key audiences. Real-time insights helped Salesforce focus their budget on the right people.
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Komprise's sales leaders spent too much time on prospecting and admin work. They missed revenue targets and had trouble forecasting... sales. RightLeads used their platform to find the best target companies and decision-makers. They launched a campaign and built a dashboard to track and forecast sales. Sales leader efficiency went up by 265%. Komprise met revenue targets and created $3.2 million in pipeline in six months. They gained full visibility and accurate revenue forecasts.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Maidily used HelpCrunch to improve customer support and grow their client base. They switched from HubSpot due to technical issues... and poor support. HelpCrunch provided a reliable live chat and an easy-to-use knowledge base. The platform's auto messages feature helped Maidily engage website visitors. As a result, Maidily now offers 24/7 chat support and has over 300 monthly active users.
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LivePerson's Conversational Cloud helped a publicly traded B2B SaaS company improve customer support. The company faced slow chatbot updates and... low customer satisfaction. By using generative AI and Conversation Assist, they cut bot deployment time by 50%. They achieved a 70% deflection rate, 44% first contact resolution, and boosted NPS for their AI chatbot from -25 to 50. Slack and API integrations improved agent efficiency and customer experience.
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eGain Knowledge Hub helped a leading SaaS provider transform customer and agent experience. The company faced rising contact center volume... and knowledge silos. eGain's solution delivered a 60% improvement in answer confidence, 62% better answer consistency, and 67% faster time to answer. Call deflection to self-service reached 65%. Agent adoption soared, with 10x more knowledge articles contributed monthly. Integration with Salesforce and ROI analytics supported business growth and customer success.
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Fin AI Agent helped Breathe, an HR SaaS platform, handle a high volume of repetitive support queries. Breathe improved Fin’s... resolution rate from 56% to 80% in less than a year. The team restructured their knowledge base and created custom Snippets to boost AI accuracy. Fin enabled Breathe to scale support without losing quality or warmth. The efficiency gains led to new roles and allowed agents to focus on complex issues.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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Haptik's AI-powered chatbot helped Tally Solutions improve customer engagement and sales. Tally used the chatbot to answer routine questions and... guide website visitors to schedule demos. The solution reduced inbound support volume by 50%. Tally's sales cycle became 30% shorter for leads from the chatbot. Customer satisfaction reached 95% CSAT. The average response time dropped to under 2 minutes.
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Pipefy helped JazzHR automate HR processes, cutting onboarding time by 80%. JazzHR used Pipefy to reduce manual data entry, lower... compliance risks, and improve cross-functional collaboration. The HR team now spends more time on strategic, people-focused work. Pipefy delivered a 210% ROI and enabled easy workflow customization. JazzHR saw instant results with process automation and fewer errors.
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Zapier helps Calendly save over 10 hours every week. Calendly uses Zapier to centralize customer messages and respond faster. The... support team routes feedback to the product team by connecting Zendesk to Airtable. This saves the support team 4+ hours per week. The product team also saves 4+ hours per week by getting feedback automatically. No leads get missed, and teams focus more on customers.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Thnks helped Kantata move from quarterly gifting to a daily gratitude program. The Client Success team used Thnks to send... personal thank-yous by email and text. This made it easy to show appreciation quickly. Participation rose from 60% to over 95% of reps sending at least one Thnks each quarter. The new process increased customer engagement and made gratitude part of Kantata’s culture.
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Ortto helped Screencastify improve customer messaging across the user lifecycle. Screencastify used Ortto to set up data-driven automated journeys. This... led to a 50% increase in daily active users. The team used features like Journeys, Analytics, and Custom activities. Reporting and tracking in Ortto made it easier to plan ahead. Screencastify saw strong growth after using Ortto.
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Knack helped Rogue Wave Software improve their business operations. They used Knack for custom CRM, customer portal, and online database... needs. The solution supported work orders, project management, and inventory management. This case highlights Knack's no-code database and workflow automation features for software companies. Results focus on streamlined processes and better data management.
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Oktopost helped Kapost grow its B2B marketing with advanced social media management. Kapost's small team struggled to manage content across... many networks and lacked B2B-focused tools. Oktopost enabled lead generation, campaign tracking, employee advocacy, and A/B testing. Employee advocacy now drives 27% of social engagement and 16% of conversions. Kapost gained full control and insight into their social media presence, optimizing every campaign.
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AnnounceKit used Sociality. io to manage their social media. Before, their team did all posts and reports by hand. This...took a lot of time and hurt their workflow. With Sociality.io, they automated social media publishing and analytics. This saved time and let the team focus on bigger projects. The Content Editor says the tool made their work easier and more creative.
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Brand24's AI tools help Appwrite track competitors and improve online presence. The Anomaly Detector and Weekly AI Insights give Appwrite... quick updates and highlight trends. Topic Analysis shows what content works for competitors and helps Appwrite plan better content. Appwrite uses these insights to stand out in the tech market and boost engagement. The Growth Manager says these tools make it easier to spot new opportunities and improve performance.
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BuzzSumo Pro helped Integrify, a workflow management software company, improve content curation. Mike Raia, VP of Marketing, used to spend... up to an hour daily finding content. With BuzzSumo, he cut this time to just 15 minutes. He also reduced costs by canceling other subscriptions. BuzzSumo gave the team new content ideas and made their process simpler.
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MacPaw used Determ to improve media monitoring and campaign tracking. Before Determ, they struggled with incomplete tools and manual data... collection. Determ helped MacPaw's PR, sales, and support teams track mentions, analyze communications, and report results. The API and Slack integration made monitoring easier and faster. MacPaw now gets unified data from web and social media in one place, saving time and improving reporting.
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Exact, a business software company, faced challenges with sending important emails like invoices and payslips. They needed a solution to... ensure safe and quick delivery. Spotler SendPro improved email delivery by using security features like SPF, DKIM, and DMARC, reducing spam issues. Exact gained better control with detailed reports, helping them fix problems quickly. As Exact grew, Spotler SendPro handled increased email volume efficiently. The support team provided ongoing help, and Exact could customize email templates to fit their brand.
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UpKeep used ad hoc processes for onboarding new customers. This approach did not work as the company grew quickly. UpKeep... chose TaskRay to build a scalable onboarding system. TaskRay helped their success managers onboard customers more easily. The new system also helped UpKeep find new growth opportunities in existing accounts. UpKeep now launches many customers with a small team using TaskRay.
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ProductPlan helped AccuLynx align team objectives with company goals. The product team used ProductPlan to create and maintain roadmaps. This... made strategy and progress clear for everyone. ProductPlan improved accountability and transparency by assigning ownership of initiatives. AccuLynx found the tool simple and easy to use, supporting high-level planning without distraction.
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Wrike helps NVIDIA build AI factories faster. Lior Ofer, VP of infrastructure services at NVIDIA, explains how Wrike supports their... work. The platform enables NVIDIA to manage workflows and projects efficiently. Wrike helps teams at NVIDIA move quickly and stay organized. This supports NVIDIA's mission to build AI at light speed.
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Aha! Roadmaps helped inno360, Inc. improve their product development process. Before, their planning was slow and required lots of manual... updates. With Aha!, they put all strategy and roadmaps in one place. The team now gets real-time updates and tracks progress easily. Features like tagging, scoring, and feedback capture make work faster and more organized. The team feels empowered and can connect strategy to delivery.
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Kantata helped Adage Technologies improve project planning and delivery. Adage replaced custom internal tools with Kantata for better visibility and... alignment. The company saw a 1% annual variance between forecast and actuals. Month-end close and invoicing cycles became over 80% faster. Teams quickly adopted Kantata, making it the core system for growth and operational rhythm.
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SugarCRM faced challenges with low user adoption and fragmented tools across global teams. They used multiple platforms like Monday.com and... Basecamp, which made collaboration difficult. Teamwork.com provided a unified platform for project management, time tracking, and communication. This allowed SugarCRM to set up customizable workflows and improve communication and reporting. As a result, Teamwork.com is now fully integrated, increasing productivity and efficiency. Invoicing accuracy improved, with less than $20,000 credited out of over $10 million invoiced annually.
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Red Points helped Kaspersky remove $1. 6 million worth of unauthorized products online. Kaspersky used Red Points’ AI-powered automation to...find and take down infringing listings. The platform gave Kaspersky better visibility across global marketplaces. Kaspersky achieved a 93.1% enforcement success rate and took down 4,735 infringements. This protected Kaspersky’s brand and improved customer satisfaction.
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Swiftype helped Asana improve their support portal search. Asana wanted to scale customer service without hiring a large team. Users... had trouble finding answers in the product guide. Swiftype made it easier for users to find information fast. The Asana team used Swiftype analytics to spot gaps and add new support content. The dashboard was easy to use and helped the team meet user needs.
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Conga Contracts for Salesforce helped Veracode speed up their sales renewal process. The time dropped from 7 minutes to less... than a minute using Conga Composer API. Veracode added full document solutions inside Salesforce. They stopped using email, spreadsheets, and manual steps for contracts. All document data is now in one place. Legal team involvement dropped with faster, trackable contract negotiations and templates.
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Billwerk+ helped Lexware Office automate subscription management and accounting. Lexware needed a GoBD-certified system to consolidate legacy systems and speed... up new business model testing. Billwerk+ enabled easy subledger accounting and avoided complex ERP mapping. The integration started in 2017 with a phased migration and strong collaboration. Lexware now saves time, tests pricing faster, and is satisfied with the results.
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Infor used Tackle’s Managed Services to scale its AWS Marketplace strategy. The company started with small pilot transactions and grew... to nine-figure revenue. Infor closed 15 international marketplace deals in just two weeks. They improved win rates by focusing on high-propensity opportunities. Infor integrated AWS Marketplace into quoting and order flows, making sales faster and operations smoother.
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Adobe wanted to help educators learn new creative skills. They used Kaltura to run online events for their educator community.... These events mixed inspiring and practical sessions. The events gave educators a safe place to learn and share ideas. Adobe aimed to improve learning outcomes and digital skills for students.
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Wipster helps Omni Group make video collaboration easier. Before Wipster, it was hard to collect feedback from team members. Now,... all notes are in one place and everyone can comment directly on the video. This makes the review process faster and less confusing. The team enjoys using Wipster and finds it fun and productive.
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Diamond Scheduler used Mindstamp's interactive video platform to improve their sports scheduling tutorials. They added clickable buttons, quizzes, and feedback... prompts to their videos. Users spent 35% more time on the new interactive tutorials. Support tickets from video viewers dropped compared to the previous year. Diamond Scheduler used analytics to make their software more user-friendly.
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Vidyard helped HubSpot boost global sales performance. HubSpot used Vidyard video to increase booked meetings by 4x. Their top sales... rep achieved a 94% retention rate. Video messages drove a 77% click-through rate. Vidyard made sales outreach more effective for HubSpot.
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Wistia helped Kovai boost engagement by 60% and convert 30% more free trial users. Kovai, a multi-product SaaS company, used... Wistia's video hosting, analytics, and lead generation tools. They optimized product tutorial videos and tracked viewer behavior with engagement graphs and heatmaps. The team used Wistia Analytics to improve marketing campaigns and product adoption. Kovai also captured more leads with Wistia’s email collector on webinar videos.
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ON24 helped Workfront achieve 3X growth in strategic engagement. Workfront used ON24 webinars to reach more named and strategic accounts.... The platform reduced cost per lead by 46 percent. Workfront improved demand generation and marketing results. ON24 enabled better engagement with key accounts.
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RingCentral helped PDI Software quickly integrate acquired companies into their communications system. PDI used to struggle with on-premises phone systems... during rapid growth and acquisitions. With RingCentral’s cloud-based platform, they set up high-priority employees from new companies in just one day. They integrated 16 acquired companies in two weeks or less. There were zero disruptions when PDI went fully remote. Staff collaboration improved with built-in video conferencing and team messaging.
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GoTo Webinar helped DATAflor AG offer more training seminars to its customers. The company needed a way to handle growing... demand for seminars and training dates. With GoTo Webinar, DATAflor expanded seminar times to evenings and weekends. This led to a significant increase in seminar sales. Employees also felt less burdened by the new system.
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Remo half einer führenden CRM-Plattform, das Engagement in virtuellen Bootcamp-Sitzungen für neue Mitarbeiter zu verbessern. Das Team hatte zuvor Schwierigkeiten,... sich in einer virtuellen Umgebung zu engagieren. Mit Remo erwartet das Unternehmen eine deutliche Verbesserung der Interaktion. Die Plattform wird in diesem Jahr in die Onboarding-Prozesse integriert. Die Lösung zielt auf bessere virtuelle Zusammenarbeit und Mitarbeiterbindung ab.
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6Connex powered BambooHR's virtual HR conference, connecting over 20,000 registrants for 60 sessions. BambooHR used the 6Connex platform to host... the world's largest online HR event. The event had almost 10,000 attendees and over 150,000 content items viewed. Attendees accessed webinars, expo booths, and resources, and could join from mobile devices. 6Connex enabled high engagement, live chat, and custom branding for BambooHR.
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Woodpecker helped edrone. me, an eCommerce CRM, connect with ideal customers using cold email. The team at edrone.me used Woodpecker...to start conversations and build relationships with e-store prospects. The platform enabled quick campaign setup and easy outreach. edrone.me valued Woodpecker for its reliability and ability to personalize messages. This approach supported their growth in the eCommerce software market.
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Knak helped SAP transform its email marketing operations. SAP faced slow production, manual processes, and disconnected personalization. With Knak’s no-code... email creation and Marketo integration, SAP reduced time to approval by 60%. Email build time dropped by 20-50%. SAP cut Marketo programs by 83%. The new system enabled fast, scalable, and personalized email marketing.
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Mailtastic helped EQS Group run targeted email signature marketing campaigns. EQS Group switched from their old platform to Mailtastic for... better campaign options and flexibility. The team launched banner campaigns quickly and promoted events, whitepapers, and social channels. One event banner got over 567,000 impressions in 6 weeks. Another campaign generated 1,034 clicks in 12 weeks. EQS Group values Mailtastic's customization and strong customer support.
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Stensul helped a growing SaaS company with an ABM platform boost email marketing. Before, each email took 20 hours and... required the whole team. With Stensul, they saw a 4x increase in email output and a 40x reduction in creation time. They achieved this without adding staff. The company gained brand consistency and efficiency in their campaigns.
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SocketLabs helped Bridgeline improve email deliverability and reliability. Bridgeline moved from self-hosted email servers to SocketLabs’ managed email service. The... switch led to higher open rates and less time spent on email issues. Bridgeline eliminated costs from overprovisioning and gained scalable, reliable email delivery. The IT team now focuses on core business, supported by strong customer service and technical support.
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ScanBizCards helped NS8 capture leads from business cards quickly and accurately. Before, NS8 lost over 50% of contact data and... spent hours on manual entry. With ScanBizCards, they improved lead flow into their marketing automation system by over 50%. The team now saves 2 hours for every 40-50 contact exports. NS8 created over $1 million in potential pipeline value from leads captured with ScanBizCards.
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LeadGenius helped Autodesk centralize and unify account data for their marketing team. Before, Autodesk struggled with inconsistent data and missing... key personas. LeadGenius delivered a consolidated view for each rep, updated weekly. They enriched all accounts with current contact details. Autodesk received 4,521 records, identified 35% of contacts who left, and saw more upsell and cross-sell chances. Response rates improved.
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Mattermark helped Looker increase sales leads by over 30%. Looker used Mattermark to find and qualify companies faster. SDRs now... spend 30 seconds instead of five minutes on research. The team discovers 52 new companies and 193 leads per week, up from 35 companies and 132 leads. Mattermark's all-in-one data solution made Looker's outbound process more efficient and scalable.
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CIENCE helped Brightspot generate more warm leads for their account executives. Brightspot needed a better way to reach digital publishers... and media companies. CIENCE used outbound SDR and targeted outreach to build a strong sales pipeline. The solution focused on multi-channel lead generation and strategic sales playbooks. Brightspot saw improved lead quality and more opportunities for their sales team.
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inSided helped Copper build a customer community to improve retention. Copper needed a way to engage longtail customers who did... not get enough attention from customer success managers. Using inSided, Copper launched a customizable community platform in under six months. The community grew steadily, with 200 new members each month and 12% engagement. Copper saw measurable improvement in retention and valuable product feedback in the first year.
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Pendo helped Insightly boost onboarding engagement by 1540% and triple freemium conversions. Insightly used Pendo Guides to improve user onboarding... with custom welcome modals and video tutorials. The team saw a 40% increase in average view duration for getting started videos. A targeted in-app trial offer led to a 10% sign-up rate in two days and tripled paid conversion rates from free users. Pendo enabled fast product experimentation and direct customer feedback, driving CRM adoption and feature validation.
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Webtrends Optimize helped Microsoft build an enterprise-wide experience optimisation program. Microsoft needed to connect many business units and digital properties... with different goals. They chose Webtrends Optimize for its security, interoperability, and support. The platform allowed Microsoft to run hundreds of tests each year, from simple to complex. Microsoft used these tests to improve site redesigns, usability, and purchase funnels.
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Senuto used the Landingi platform to manage over 140 landing pages with automation. They faced challenges like slow page creation,... inconsistent branding, and hard personalization. Landingi helped them reuse layouts, use Smart Sections, and streamline feedback. This saved time, kept pages on-brand, and made campaign management easier. Senuto now runs campaigns faster and more efficiently.
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Text Request helped Broadlume integrate RM Text Alerts for their flooring software. This solved missed appointments by letting clients send... 15,000 messages a day. Clients now use texts for sales, customer service, and appointment reminders. The integration led to 100,000 extra sales for Broadlume's clients. Text Request's API and responsive support made adoption easy and valuable.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Clearify used Axero to improve customer support and save money. Before Axero, Clearify struggled with onboarding and support for its... QuickBooks add-on. The company needed a better way to share information and help customers solve common problems. With Axero, Clearify created a library of resources, private tickets, and forums. This solution saved Clearify $120,000 a year and improved customer service.
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SugarCRM faced challenges with low user adoption and fragmented tools across global teams. They used multiple platforms like Monday.com and... Basecamp, which made collaboration difficult. Teamwork.com provided a unified platform for project management, time tracking, and communication. This allowed SugarCRM to set up customizable workflows and improve communication and reporting. As a result, Teamwork.com is now fully integrated, increasing productivity and efficiency. Invoicing accuracy improved, with less than $20,000 credited out of over $10 million invoiced annually.
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RingCentral helped PDI Software quickly integrate acquired companies into their communications system. PDI used to struggle with on-premises phone systems... during rapid growth and acquisitions. With RingCentral’s cloud-based platform, they set up high-priority employees from new companies in just one day. They integrated 16 acquired companies in two weeks or less. There were zero disruptions when PDI went fully remote. Staff collaboration improved with built-in video conferencing and team messaging.
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Alpha Anywhere helped Knectsoft build a mobile expense-tracking app fast. The old process used Excel and paper. Now, the app... lets users take photos of receipts, track mileage, and record expenses on iOS and Android. Knectsoft finished the app in one month. They saved time and money. The app uses GPS and image capture. It is now sold as a service to other businesses.
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CleverTap helped myBillbook boost user engagement and sales. myBillbook used CleverTap to target high-value 'hand-raiser' users and send personalized messages... at key moments. The team replaced old drip campaigns with micro moments to identify and engage users more effectively. This led to a 3X increase in high-value users, a 35% rise in revenue from inside sales, and a 15% reply rate on WhatsApp. myBillbook improved customer journeys and drove growth using CleverTap's all-in-one engagement platform.
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Segment had trouble finding good sales leads. Their team spent too much time on manual research. They used Apptopia's API... to add key data to their sales tools. This helped them find better leads and save 3-4 hours per week on research. Their sales team could now focus more on selling.
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Enterprise Pricing Platform helped Dell Technologies fix pricing inefficiencies. The company wanted to increase win rates and boost profits. Vendavo's... solution made quoting much faster. Now, 90% of quotes go out in 4 hours. 75% of quotes need no pricing approval. Dell gained over 100 basis points in margin. Sales effectiveness improved by linking price to compensation.
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HP used PROS pricing solutions to improve their pricing process. The company saw better data analytics and higher revenue after... the change. Maciek Szczesniak, director of global EG pricing at HP, shared that the business went through a full pricing transformation. HP expected to see margin gains from using PROS. The case highlights the impact of advanced pricing tools for large technology companies.
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Flexpricer helped Ultraleap manage complex pricing in Salesforce. Before, Ultraleap used Excel and basic PDF tools for quotes. This made... pricing hard for sales teams. Flexpricer let them set up volume pricing and control discounts. Salespeople no longer needed to remember all the details. Ultraleap found Flexpricer easy to use and a better fit than other CPQ tools.
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Strike Social used Spark Ads and TikTok’s Community Interaction Objective for a global creative software brand. The campaign focused on... user-generated content and working with over 30 TikTok creators. The brand gained more than 320,000 followers in five months. The viewer-to-follower conversion rate was 2.2%. Spark Ads achieved an 11% engagement rate. The campaign built a loyal following among editors, designers, and Gen Z creators.
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Zefr helped a design and creative software brand grow product awareness using brand suitability targeting. The brand ran a Q4... campaign to reintroduce a less-adopted product, showing its features to spark interest. Zefr’s contextual approach reached the right audience and improved brand perceptions. The campaign achieved a 97.2% lift in product awareness, 16.6% lift in consideration, 31.5% lift in agreement that the brand helps users realize their vision, and 16.7% lift in search activity. Zefr’s targeting also drove an 87.6% lift in recall.
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Embark Studios uses Blender as their main tool for 3D and environment art in game development. Blender's non-destructive modeling tools... and real-time viewport help artists create and evaluate assets before importing them into Unreal Engine. The team uses Blender for tasks like creating real-time hair, leveraging its grooming tools and flexible data management. Blender's open-source nature and constant updates make it easy for Embark to integrate into their pipeline. Many artists at Embark have become strong advocates for Blender after using it in their workflow.
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Cognigy. AI helped Kofax launch an AI-powered chatbot called Kofax Support KoBot. Kofax needed a better way for users to...find resources across complex enterprise software solutions. Cognigy.AI provided omnichannel support and improved knowledge base search. The chatbot uses natural language understanding to match user intent with information. As a result, 80% of queries are now handled without Kofax team intervention, boosting productivity and cutting costs.
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Automation Anywhere helped Dell automate HR processes using RPA and Workday. Dell used bots to deliver offer letters and manage... recruiter assignments. The company formed an RPA Ambassador group to promote automation. Dell achieved an 85% efficiency gain in HR and deployed 30 automations in 2019. Bots also improved reporting and reduced manual work for HR staff.
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Maruti Techlabs helped SageData, a business intelligence platform, improve user experience and platform performance. The team fixed legacy features, optimized... code, and redesigned outdated pages. They built custom integrations for Google Search, Apple Search, Discord, and more. The project included new data warehouse destinations and enhanced security. Fast onboarding and direct communication sped up progress and set a strong foundation for future features.
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Progress OpenEdge helped Proginov modernize its ERP solutions. Proginov needed flexible, scalable software for its customers in many industries. OpenEdge... let Proginov cut query times by almost 50 percent, from ten seconds to four or five seconds. The company now manages over 27,500 databases with just ten staff. Proginov also uses Progress MOVEit for secure file transfers. OpenEdge support and community help Proginov solve problems fast.
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Leadspace helped Bloomreach source 78% of its net-new pipeline using account-based marketing. Bloomreach used Leadspace to find and prioritize the... right people in target accounts. The platform enabled Bloomreach to map its universe for ABM. This improved their go-to-market data intelligence and pipeline growth.
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CHEQ helped Powtoon stop bots from wasting their ad budget. The team saw rising costs and suspected fake traffic. They... used CHEQ to block bots and focus spend on real users. In one month, Powtoon made their ad budget $20,000 more efficient. The CHEQ dashboard was easy for the marketing team to use. Powtoon saw more conversions and better results from their campaigns.
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Finario used InEvent to improve its video marketing and event management. Before InEvent, Finario struggled with limited flexibility, hard-to-change admin... settings, and event size limits. They wanted better ways to keep people engaged and leave a strong brand impression. InEvent offered the tools and production value Finario needed. The switch helped Finario create more engaging webinars and automate CRM tasks.
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RingCentral helped PDI Software quickly integrate acquired companies into their communications system. PDI used to struggle with on-premises phone systems... during rapid growth and acquisitions. With RingCentral’s cloud-based platform, they set up high-priority employees from new companies in just one day. They integrated 16 acquired companies in two weeks or less. There were zero disruptions when PDI went fully remote. Staff collaboration improved with built-in video conferencing and team messaging.
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Goldcast helped CEIPAL improve their webinar and virtual event experience. CEIPAL switched from GoToWebinar due to poor branding, low engagement,... and technical issues. With Goldcast, they hosted webinars with over 2,000 registrants and 700+ attendees, and their annual Connect event had 1,200+ registrants and 400+ attendees, all with zero technical issues. Goldcast's engagement features, integrations with HubSpot and Salesforce, and reliable platform made event management easier and more effective for CEIPAL.
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RollWorks helped Highspot improve their account-based marketing. Highspot used RollWorks to target and engage top enterprise accounts. The integration with... Salesforce gave Highspot clear data and actionable insights. Marketing engagement with key accounts rose from 42% to 52%. About 40% of net new closed ARR in 2023 was influenced by RollWorks. Highspot saw a big boost in sales productivity and pipeline growth.
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ConnectAndSell helped a SaaS company meet aggressive sales targets with a small team. The company used ConnectAndSell’s Human + AI-powered... Sales Acceleration Platform to automate dialing and voicemail tasks. This let sales reps focus on talking to decision-makers. The company saw a 50% increase in pipeline value in three months. Sales reps had 10x more daily conversations and did not need to hire more staff.
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Virta used N. Rich to improve their account-based marketing. They built an ICP model that increased SDR account-to-opportunity conversion by...10 times and AE win rates by 6 times. N.Rich helped align sales and marketing by sharing buyer intent and engagement data in their CRM. Virta created €13 million in pipeline and closed €1.3 million in sales with N.Rich ABM campaigns. HubSpot integration reduced manual work and made data sharing easier.
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Xactly for CRM helped Drata move from manual spreadsheets to an automated compensation system. The company faced challenges with inefficient... processes and lack of audit trails. Xactly for CRM provided a layer on top of Salesforce, allowing easy adjustments and clear audit trails. Sales teams now trust their commission data and focus on selling. Drata also solved international payroll issues by using Xactly's FX rate feature, saving time and reducing accounting headaches.
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Showpad used Google Sheets to manage sales commissions. This process took a lot of time and was hard to scale.... They switched to CaptivateIQ to automate and improve their commission payouts. With CaptivateIQ, they rolled out new sales plans in just 2 days. They also cut payout processing time by 60%. Now, the team can focus on better incentive design and strategy.
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Xactly for CRM helped Drata move from manual spreadsheets to an automated compensation system. The company faced challenges with inefficient... processes and lack of audit trails. Xactly for CRM provided a layer on top of Salesforce, allowing easy adjustments and clear audit trails. Sales teams now trust their commission data and focus on selling. Drata also solved international payroll issues by using Xactly's FX rate feature, saving time and reducing accounting headaches.
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InsideSales Playbooks helped Epicor improve sales processes. Epicor used the platform to manage leads and automate sales tasks. The solution... integrated with Salesforce, Microsoft, and SAP. Epicor saw better sales team performance and more efficient workflows. The case highlights the benefits of using InsideSales for large software companies.
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Cirrus Insight improved their scheduling process. They used their own Smart Scheduler tool. This helped book more meetings. It also... freed up time for important tasks. They increased visibility with real-time reporting.
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Ebsta’s Revenue Intelligence Platform helped Copado increase sales by 24%. Copado used Ebsta to track sales engagement and prioritize pipeline... with real-time insights. The platform identified 61% of opportunities as ‘at risk’ and boosted win rates by 5%. Copado discovered 12% more relationships and improved pipeline engagement by 16%. The average deal value rose by 8% and sales velocity increased by 9%. Sales leaders gained better visibility and made data-driven decisions using the Relationship Score.
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AP Essentials helped SignUp Software automate accounts payable. The company compared eight products using 10,000 invoices. AP Essentials delivered the... best results for data capture, error reduction, and supplier identification. The solution enabled fast implementation and cost savings. SignUp Software now has efficient and compliant payment processes.
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PFL's direct mail automation platform helped Paycor fix major problems with manual direct mail campaigns. Paycor automated and streamlined direct... mail, improving efficiency and reducing returned mail. With PFL, Paycor achieved a 15.6X return on investment and a 13.7% conversion rate for sales meetings. The integration with Marketo enabled better targeting and personalized experiences. Paycor now uses data-driven insights to refine messaging and boost engagement.
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Reachdesk helped SentinelOne generate $1. 1M in pipeline and achieve a 38.7X ROI with creative corporate gifting campaigns. SentinelOne used...Reachdesk to send curated gifts to target accounts, including C-level executives and practitioners. Integrations with Marketo and Salesforce made campaign tracking and lead re-engagement easy. The marketing team used direct mail to start conversations with enterprise and Fortune 2000 accounts. Personalized gifting improved outreach and sales results.
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BrightEdge Data Cube helped Paycor grow organic leads by 994%. Paycor used the platform for SEO, content optimization, and site... migrations. The team spent 25 hours a week on SEO tasks. They saw a 308% increase in site visits year over year. Paycor reached top search positions for key HR topics. BrightEdge dashboards saved time and improved content strategy.
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seoClarity helped a B2B SaaS company grow organic traffic by 116% year over year. The company used Content Fusion to... find new content topics and improve existing content. Their content marketing team struggled to understand how their audience searched for topics. With seoClarity, they used a 5-step keyword research strategy and filled content gaps. They hired a writer to work with industry experts and saw strong SEO performance gains.
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Virto Commerce needed to help their clients' ecommerce sites show dynamic content to search engines without hurting site speed or user experience. Server-side rendering was... too costly and hard to maintain for their many clients. They chose Prerender.io because it was easy to set up and worked well with their platform. After using Prerender.io, their clients saw better search rankings, faster site speeds, and more organic traffic. Over time, Virto Commerce also saw less need for technical support and higher client satisfaction.
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Workato helped GUIDEcx solve integration overload by letting customers build their own integrations. GUIDEcx embedded Workato’s recipe builder for a... self-serve experience. This reduced the engineering team’s workload and sped up development. GUIDEcx saw a 15% higher win rate, a 20% increase in average order value, and a 25% boost in customer retention. The new model let engineers focus on core product work and improved customer engagement.
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Rossum integrated with KROS a. s.'s Omega accounting software, cutting document processing time by 93%. KROS needed a secure, compliant...solution for high-volume document automation and data capture. Rossum's AI platform enabled fast, multi-language processing and seamless integration. After implementation, KROS saw a 5x increase in processed documents, reaching 500,000. Customers now process both incoming and outgoing invoices efficiently, with strong support from Rossum's engineering team.
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Altair’s simulation-driven network planning and optimization solution helped NVIDIA design a private 5G network for its Voyager building. NVIDIA used Altair... HyperWorks, Feko, WinProp, and HyperStudy to model and optimize radio unit placement. The solution let NVIDIA avoid costly and slow physical testing. Virtual validation was at least 10 times faster than traditional methods. NVIDIA achieved an optimal 5G network design and saved significant time and money.
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A global software company faced challenges after several mergers. They had many different tools and needed to work better together.... They used a centralized workspace platform to bring all their systems into one place. This helped them move data smoothly and keep all their information. They saved money by using less office space and made work easier for employees. The company improved teamwork and made the office a better place to work.
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Lenovo used the INSIDE Live Chat Messaging Platform to improve customer support and service. They connected support across 8 regions... and 33 countries. The platform handled over 100,000 engagements each month. Lenovo achieved 99.99% uptime. This helped them serve customers better around the world.
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Envoy Deliveries helped a large enterprise SaaS business manage high package volumes after rapid expansion. The company automated delivery notifications... and digital scanning, saving admin time and reducing mailroom clutter. Employees now get reminders for packages, improving their experience and keeping the workplace organized. Envoy's visitor management system also streamlined guest check-in and NDA signing. The solution supports eight offices and aligns with the company's tech-forward culture.
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Empuls helps CleverTap run a global recognition program. CleverTap operates in over 30 countries. The platform offers simple and intuitive... features. Team members can redeem rewards easily from anywhere. Empuls supports recognition, rewards, and a social intranet. This improves employee experience and engagement.
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360insights MDF and Co-Op Fund Management platform helped a Fortune 500 technology manufacturer solve problems with their in-house tool. The company needed... a solution for global operations and partner needs. 360insights built a custom platform for channel management across over 100 countries. The new system let teams work smoothly worldwide. The company now runs fund management programs in 103 countries with 5,000 partners. The platform supports 24x7 operations and global growth.
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Tremendous helped PlaytestCloud scale research incentives for game testers. PlaytestCloud needed a better way to pay global participants quickly and... fairly. Their old system had high fees, payment failures, and poor support. With Tremendous, PlaytestCloud cut costs, expanded global reach, and improved player experience. They now process thousands of payouts monthly with fewer issues and save time on player support.
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Agorapulse, a social media management tool, faced challenges in organizing their growing team's documentation. They initially used Tettra and Google... Docs but needed a more flexible solution. They chose Slite for its simplicity and real-time collaboration features. Now, Slite serves as their main documentation hub, helping them manage processes, product documentation, and competitive intelligence. This transition has streamlined their operations and improved information accessibility.
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Dr. Explain helped [0x1] Software und Consulting GmbH create a detailed user manual for their Iray CGI plugin for Autodesk...Maya. Before Dr.Explain, they used basic text and HTML editors, which made documentation slow and hard. Dr.Explain let them make manuals in PDF, online, and print formats from one source. The tool was easy to use and had strong technical support. The company is fully satisfied with the results and the improved documentation process.
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Comprose used Zavanta and Vanta to achieve SOC 2 and ISO 27001 compliance in just six months. Zavanta managed policy... and procedure documentation, while Vanta streamlined monitoring and audit tasks. The process was much faster than the typical 12-18 months. Zavanta features like access control, version control, and checklists helped meet auditor requirements. Ongoing compliance costs remain low for Comprose.
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Crytek used Prezly to manage a global database of over 2,500 contacts and influencers. The company needed to keep up... with fast-changing media platforms and maintain coverage for games like Hunt: Showdown. Prezly helped Crytek organize contact details, streamline communication, and adapt quickly to new influencer channels. This improved their ability to reach press, broadcasters, and their gaming community efficiently. The solution replaced time-consuming spreadsheets and made their PR workflow much easier.
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JustReachOut helped Pipedrive rank #1 on Google for the keyword 'sales management. ' Pipedrive wanted to get ongoing traffic from...PR, not just short-term spikes. The team used JustReachOut to find publications and submit guest posts linking back to Pipedrive’s blog. This strategy took about four months. Pipedrive now outranks Wikipedia for the keyword and gets hundreds of leads every few weeks from the content. This shows how combining PR and SEO can drive lasting results.
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LivePerson's Conversational Cloud helped a publicly traded B2B SaaS company improve customer support. The company faced slow chatbot updates and... low customer satisfaction. By using generative AI and Conversation Assist, they cut bot deployment time by 50%. They achieved a 70% deflection rate, 44% first contact resolution, and boosted NPS for their AI chatbot from -25 to 50. Slack and API integrations improved agent efficiency and customer experience.
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OMQ Assist helps Magix AG improve customer service. Magix uses OMQ Assist to speed up support request processing and make... agent training faster. The OMQ knowledge base gives agents quick answers and saves time. Magix reduced editing time by up to 20% and cut training time for new agents by 40%. The company uses OMQ Contact, OMQ Help, and OMQ Assist to support customers and employees.
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Citrix Secure Private Access helped Seagate replace its old VPN with a zero trust solution. Seagate needed secure remote access... for employees, vendors, and partners worldwide. The new solution improved security, performance, and user experience. Seagate now offers a unified portal for all applications, supporting hybrid work and secure access from any device. Multi-factor authentication and zero trust networks protect sensitive business data.
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Accruent had over 85 separate cloud accounts after many acquisitions. They could not see all their cloud costs in one... place, making decisions hard. Flexera gave them a tool to view all cloud accounts together. The solution let them organize and export data as needed. Accruent saved $200,000 each year by using Flexera. Now, everyone at Accruent can see the same cloud cost numbers and make better decisions.
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Ombud helped Anaplan respond to over 250 RFPs each year. Anaplan used Ombud to centralize and standardize sales content. 53%... of content now comes from curated responses. The team approved and curated 3,200+ responses for easy access. After Ombud Extend, use of reference content increased by 60%. Anaplan saw faster, higher-quality RFP responses and positive customer feedback.
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Loopio helped DocuSign handle a 200% increase in RFP submissions. The team finished security questionnaires in hours instead of days.... Loopio's RFP management platform let DocuSign expand from 25 to 132 users. Proposal quality and consistency improved with a centralized content library and automation. User-friendly features like Magic saved time and made scaling easy. DocuSign now responds to three times more RFPs while keeping high standards.
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Sola helps Aluvii, a cloud-based amusement software provider, integrate payments into their platform. Aluvii serves amusement parks and leisure businesses... with SaaS for point-of-sale, ticketing, and more. By using Sola, Aluvii generates 30%-40% of its revenues from integrated payments. This solution makes it easy for Aluvii's clients to manage their businesses with advanced technology. Sola's payment integration boosts Aluvii's revenue and supports their growth.
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Global Payments Integrated helped a practice management software company for chiropractors add integrated payments. The company wanted to meet customer... demand for payment processing inside their software. They partnered with Global Payments Integrated to streamline payments and launch new features fast. This partnership enabled the company to go to market quickly with improved payment solutions. The case highlights value for software vendors in the healthcare sector.
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Jobber used the SaaSquatch referral program to grow their community of small home service businesses. Their old in-house system was... hard to update and lacked analytics. With SaaSquatch, Jobber can now offer dynamic rewards and track referrals easily. Referred customers have a 5% higher lifetime value and an 18% higher average selling price. Program updates that took days now take just 15 minutes.
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Rewardful helped Cometly launch their SaaS product with affiliates. The setup took just 1 hour, including integration. Cometly partnered with... a top affiliate and used Rewardful for a co-marketing webinar. In the first week, Cometly grew from $0 to $53.8k MRR and $646k ARR. They generated over $251,000 in cash flow during launch week. The team praised Rewardful's easy setup and helpful support.
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Crystal helps HighRadius improve lead conversion. HighRadius used Crystal’s behavioral insights in their ABM process. Sales reps learned to personalize... pitches using DISC profiles. After using Crystal, lead conversion increased by 13% in the first quarter. In the next quarter, lead conversion jumped to 31%. Crystal made it easier for reps to connect with buyers quickly.
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Nutshell used its own CRM to improve customer retention. The team saw that over half of new customers left after... 12 months. They created a new Customer Success pipeline focused on proactive onboarding and listening to customer needs. The new process included personalized outreach, planning, and training. This approach helped reduce churn and increased long-term customer value.
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Cresta Agent Assist helped a leading cloud SaaS provider move sales operations offshore without losing revenue. The company used Cresta's... real-time coaching and quality management tools to train new offshore agents. In just 3 months, the offshore team increased revenue per chat by 35% and improved CST by 6.5%. Managers could grade 100% of conversations in hours, speeding up agent development. The team now regularly hits their 85% CSAT goal, showing strong customer experience and sales performance.
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Dynatrace helped OneStream, a leader in financial planning software, simplify its cloud architecture and improve platform performance. OneStream used Dynatrace... for full-stack observability, reducing manual log analysis and speeding up problem resolution. The switch led to fewer escalations and cost savings in the seven-figure USD range. OneStream also consolidated tools, cut operating costs, and improved collaboration across teams. Dynatrace's security features ensured compliance with strict financial regulations.
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CaliberMind helped Vena Solutions, a SaaS company for FP&A, see the full impact of their marketing. Vena switched from single-touch... to multi-touch attribution. They tracked every touchpoint, including ads, events, and podcasts. CaliberMind showed a 17% monthly increase in CFO engagement from their podcast. Vena used this data to earn more marketing budget and make better decisions.
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Rockerbox Multi-Touch Attribution helped SEMrush achieve a 7. 1% lift in performance. SEMrush's internal attribution tool struggled to measure upper-funnel...campaigns. Rockerbox provided granular insights into Paid Video and Paid Social channels. SEMrush shifted budget based on Rockerbox's data-driven recommendations. The experiment validated Rockerbox's impact and improved SEMrush's marketing results.
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Gong helped Diligent improve sales performance. Diligent used Gong to boost sales skills and coaching. The company saw a 7.4%... increase in close rates for Gong-influenced calls. Reps reached quota 3 weeks faster, adding $45k per new rep. Gong became a core part of Diligent’s sales enablement and team culture.
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ZoomInfo helped Spekit boost sales efficiency. Spekit used ZoomInfo Copilot and Chorus to give sales reps better data and conversation... intelligence. Reps learned from real customer calls instead of long training sessions. Product teams used customer feedback from Chorus to shape new features. Spekit synced its CRM with ZoomInfo to keep teams updated. This made prospecting and account management faster and more effective.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Sellsy wanted to make their admin work faster and safer. Before, getting a quote signed could take up to 48... hours and was hard to manage. They chose Yousign for its quick and easy electronic signature. Now, signatures are instant and customers are happier. This helps Sellsy grow and saves a lot of time.
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LearnUpon helps Coupa deliver customer and partner training at scale. Coupa replaced instructor-led training with an online academy called Coupa... University. Customers can access over 30 certifications and courses anytime, anywhere. Coupa generated $10 million in revenue from selling courses. Over 9,000 customers and partners are certified each year. Certified customers consume 50% more learning content.
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Fastly helps New Relic deliver high data availability, scalability, and performance for its global customers. New Relic chose Fastly for... its reliable edge network and strong performance in intense testing. Fastly's Compute and BYOIP features support New Relic's data routing and future projects. The partnership ensures New Relic's customers get their data quickly and reliably. New Relic values Fastly's technical support and collaborative approach.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Contest Factory created a yearlong Sweepstakes for Lenovo. Lenovo wanted to grow its email marketing list and promote new YOGA,... THINKPAD, and YOGA TAB products. The campaign used branded cars and a website contest to attract entries. Users could register once and return daily for more chances to win. Social sharing gave bonus entries. Lenovo increased its email leads and boosted brand awareness nationwide.
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Citrix Secure Private Access helped Seagate replace its old VPN with a zero trust solution. Seagate needed secure remote access... for employees, vendors, and partners worldwide. The new solution improved security, performance, and user experience. Seagate now offers a unified portal for all applications, supporting hybrid work and secure access from any device. Multi-factor authentication and zero trust networks protect sensitive business data.
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CallTrackingMetrics used the Choozle platform to improve their digital advertising. They wanted to reach business decision-makers and generate qualified leads... at a lower cost. By using first-party and third-party data, retargeting, and creative audience targeting, they increased their CTR by 20 percent. Their cost-per-acquisition dropped by almost 30 percent. Choozle helped them connect with customers at every step of the buying cycle.
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Forest by Seekrtech helps users fight mobile phone addiction. The app uses gamification and a Pomodoro-style timer to keep people... focused. Users plant virtual trees by staying off their phones. Forest's business model offers premium features for iOS and in-app purchases for Android. A partnership with Trees for the Future led to over 212,000 real trees planted. The app's success comes from its unique approach to user retention and social good.
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Front helps Scratchpad manage all customer interactions in one place. The team moved from Gmail to Front to improve collaboration... and response speed. Front's shared inbox and integrations let Scratchpad centralize email, chat, and text, making it easy to track and resolve requests. The company now keeps inbox zero and delivers fast, high-quality support. Scratchpad achieved 100% CSAT and exceeded response time goals using Front.
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Exact, a business software company, faced challenges with sending important emails like invoices and payslips. They needed a solution to... ensure safe and quick delivery. Spotler SendPro improved email delivery by using security features like SPF, DKIM, and DMARC, reducing spam issues. Exact gained better control with detailed reports, helping them fix problems quickly. As Exact grew, Spotler SendPro handled increased email volume efficiently. The support team provided ongoing help, and Exact could customize email templates to fit their brand.
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Talkdesk used qualityRTC from Cyara to run about 150,000 WebRTC network tests in 124 countries. The tool helps Talkdesk test... and troubleshoot agent connectivity for their cloud contact center solution. Agents see a simple dashboard showing bandwidth, jitter, and latency. The tool supports presales, implementation, and ongoing support. Talkdesk customers can self-assess connection quality and fix issues fast.
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Salesforce helped Loopio cut its deal cycle by 20%. Loopio used Sales Cloud, CPQ, and Pardot to automate sales, marketing,... and quoting. The company improved sales efficiency and standardized processes. Teams now access all customer data in one place. Integration with DocuSign and Salesforce Inbox made collaboration easier. Loopio can now grow faster and support customers better.
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Textmagic helped Loomion AG improve two-way communication with bulk SMS. Loomion AG used Textmagic to send messages to many contacts... at once. The solution made it easy for them to reach staff and customers quickly. This improved their communication process. The case shows how bulk SMS can help software companies connect better with their audience.
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SAP faced a challenge in maintaining a consistent employer brand across 70 countries. They needed to streamline asset production and... simplify creating on-brand content. SAP used Papirfly's platform to empower employees as brand ambassadors. In the first year, they created over 2,000 assets and saved 1,000 hours in asset-creation time. They also saved $100,000 by creating assets in-house. The platform helped SAP align their global brand message and improve their employer branding operations.
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TravelTime API helped a leading Danish software company improve field service scheduling. The company needed to plan thousands of engineer... routes with real-world drive time data. Before TravelTime, they used straight-line distances, causing late arrivals and wasted resources. TravelTime enabled fast, accurate drive time calculations at scale, with easy integration and cost-effective pricing. Customers now save up to £10,000 per employee per year using the improved scheduling software.
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Exact, a business software company, faced challenges with sending important emails like invoices and payslips. They needed a solution to... ensure safe and quick delivery. Spotler SendPro improved email delivery by using security features like SPF, DKIM, and DMARC, reducing spam issues. Exact gained better control with detailed reports, helping them fix problems quickly. As Exact grew, Spotler SendPro handled increased email volume efficiently. The support team provided ongoing help, and Exact could customize email templates to fit their brand.
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Model N helped AMD improve revenue management. AMD used Model N to streamline sales and channel processes. The solution made... it easier for AMD to manage complex pricing and incentives. AMD saw better control and efficiency in their revenue operations. This case shows how Model N supports large technology companies with revenue optimization.
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Calendly helped ClickUp's Customer Advocacy team cut project turnaround times by 50%. The team used Calendly to simplify meeting scheduling... and reduce back-and-forth emails. Integrations with ClickUp and Zoom automated workflows and centralized meeting data. ClickUp saw a 2x increase in customer engagement and created 3x more sales enablement collateral. The solution made ClickUp more approachable and efficient in customer outreach.
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Shippo helped NikoHealth save 8-10 hours each week on training and onboarding. NikoHealth used Shippo’s API to offer secure, flexible... shipping for healthcare and medical device providers. The integration let NikoHealth quickly adapt workflows for each customer, including custom carrier setups and return-label rates. Shippo’s enterprise-grade security and responsive support enabled NikoHealth to win large healthcare clients. The solution made shipping a growth driver for NikoHealth’s platform.
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RepTrak helped Lenovo shape its global brand narrative with the 'Smarter Technology for All' campaign. Lenovo used RepTrak’s model to... identify key reputation drivers and measure global perception. After two quarters, Lenovo saw a 2-point rise in ambassador outcomes and a 1-point increase in global reputation score. Global awareness grew by 5%. Lenovo’s share price rose over 50% from September 2019 to January 2021. Media coverage and brand reputation improved across major markets.
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Mindtickle helped Cisco transform its sales enablement with a data-driven, experiential learning platform. Cisco used Mindtickle to deliver training to... 18,000 sellers in just six weeks. The company saw high adoption rates for the training. Mindtickle's analytics gave leadership better insights. Cisco increased deal size by 31% using AI role-plays.
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SAP used Qualtrics Experience Management solutions to boost employee engagement during the shift to remote and hybrid work. They moved from... annual surveys to high-frequency, event-triggered feedback, using SAP Qualtrics Employee Lifecycle and Candidate Experience tools. This approach increased engagement compared to pre-pandemic levels and kept survey participation high. The HR team reduced admin work, focusing more on strategy and action. Centralized data and real-time reporting helped SAP act quickly on employee feedback.
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Reach by Banzai helped ThoughtSpot increase event registrations by up to 75%. The sales and marketing teams lacked time for... effective event outreach. Using Reach, they launched targeted phone and email campaigns to new leads. This strategy generated over 400 event registrations and $1M in pipeline revenue. The solution enabled ThoughtSpot to connect with prospects outside their existing database.
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