Digital Experience Platform Customer Deals | Implementation & Best Practices

Riverbed Aternity helped the Ministry of Justice New Zealand improve digital employee experience for over 5,000 staff. The Ministry faced... challenges with limited budget, lack of visibility, and the need to boost productivity. By using Riverbed Aternity, they gained end-to-end visibility and proactive monitoring. The Ministry saw a 31% increase in their Digital Experience Index. Employee productivity and decision-making improved.
Show More..

Entando helped Cagliari Metropolitan City modernize its institutional portal. The city used a composable, cloud-native architecture for better scalability. The... new platform improved management and accessibility of public services. Collaboration with Entando and Almaviva enabled easier integration of services. The solution focused on modularity and reuse. This approach supports future growth and flexibility.
Show More..

RapidSpike helped William Hill monitor 30 websites and 30 user journeys. William Hill saw a 12% improvement in site speed.... They reduced customer journey monitoring costs by 40%. Online sportsbook revenue increased by 4% and gaming net revenue by 12%. RapidSpike also improved security, cutting attack detection time by 99.7%.
Show More..

Ibexa DXP powers Werben & Verkaufen's online portal. The site serves Germany's communication and advertising industry. Ibexa enables a modern,... feature-rich publication platform. The portal supports high-quality content delivery. Werben & Verkaufen benefits from strong client relationships and expert guidance from xrow GmbH.
Show More..

HeadSpin helped a global marketing agency simplify device testing for mobile apps. The agency replaced its slow internal device lab... with HeadSpin’s remote device access. Teams worldwide now test apps on real devices in any location. HeadSpin’s platform improved performance monitoring and issue resolution. The agency saw faster collaboration and better app quality for client projects.
Show More..

Zoopla used Contentsquare and Optimizely to improve digital personalization. The analytics team built a strategy around data, journey mapping, experimentation,... and automation. Contentsquare’s Journey Analysis helped Zoopla segment users and tailor experiences. The integration with Optimizely enabled teams to run experiments and access insights quickly. This approach increased efficiency and supported a more intuitive user journey.
Show More..

Squiz DXP Content Management helped Griffith University build a new student portal. The portal integrates over 22 systems for a... 360-degree student view. Students can enroll, pay fees, and track progress without staff help. Personalized widgets like Noticeboard and My Schedule keep students informed. After launch, 52.6% of students rated the portal Excellent. The portal now handles up to 500,000 sessions per month.
Show More..

FC Bayern used SAP Business Suite to connect and streamline its business operations. The club replaced manual HR and expense... processes with cloud-based tools, improving employee experience and speeding reimbursements. SAP integrated 52 systems and over 9.5 million fan records, enabling personalized marketing and unified fan engagement. SAP Sports One helped manage player performance and scouting. FC Bayern now delivers better HR, finance, and fan experiences, supporting success on and off the field.
Show More..

Ben & Jerry's used Jahia to speed up its global multisite rollout. The company needed to support changing digital marketing... needs. Jahia helped them manage many websites from one platform. This made it easier to keep branding and content consistent. Ben & Jerry's could adapt quickly to new marketing priorities. The solution improved control and flexibility for their digital teams.
Show More..

TrackWise gives Abbott an integrated quality management system. The platform provides strong reporting, dashboards, and query management. Abbott uses TrackWise... to answer key metrics and support management reviews. The solution fits Abbott’s needs and adapts to their requirements. Abbott values the vendor’s understanding and responsiveness.
Show More..

BlueConic helped Roularta Media Group manage customer consent and privacy. Roularta used BlueConic to centralize consent management and comply with... privacy rules. The platform let Roularta personalize website experiences even when users limited consent. Roularta also used look-alike modeling to expand target audiences and increase revenue. Advertising partners reached small, engaged groups with relevant ads.
Show More..

Freshservice unified 8 of Carrefour Belgium’s 15 helpdesks in just 3 months. The new self-service portal simplified incident management and... improved agent satisfaction. 350 agents now support IT, logistics, HR, and more from a single platform. Legacy systems like BMC Remedy, Google Sheets, and email were replaced. Agent productivity and user satisfaction soared with automated workflows and better service request management.
Show More..

Backbase helped Chinabank replace legacy systems with a scalable digital platform. The bank launched its daily banking MVP in just... 8 months. Chinabank achieved an 82% engagement rate and a 4.7-star App Store rating. Digital onboarding now takes only 5 minutes. The new platform supports over 2.9 million customers and $30 billion in assets. Chinabank can now serve customers faster and attract new users with a modern mobile-first experience.
Show More..

Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Show More..