Digital Experience Platform Client Stories | Industry adoption & Deployment Successes

Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team... built a visually appealing site in just two weeks. The tools let developers and marketers work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.
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Optimizely used its own Content Management System and Visual Builder to speed up website creation. The digital team... built a visually appealing site in just two weeks. The tools let developers and marketers work faster and more easily together. Optimizely Web Experimentation enabled more frequent testing and better digital experiences. The team values the new features and looks forward to Optimizely One for unified content and campaign management.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP... SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-services and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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TrackWise Digital helps Honeywell manage quality complaints. The tool tracks... complaint information and ensures all steps are followed. It helps extract data for business decisions. Honeywell values TrackWise Digital for improving quality management processes.
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Ibexa DXP helped DQS unify over 60 separate websites into one global platform. DQS faced problems... with fragmented branding, inconsistent content, and poor SEO. Ibexa DXP enabled DQS to migrate legacy content and integrate HubSpot for automated marketing. Now, DQS customers access a single site with a consistent experience. Site managers can easily check content localization. Google search now points to one site, improving SEO. The new architecture supports future digital transformation.
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FinTrU used ABBYY AI to improve regulatory workflows. The solution automated... document processing for compliance tasks. This helped FinTrU handle documents faster and more accurately. The company saw better efficiency in regulatory operations. ABBYY's intelligent document processing supported FinTrU's business process automation. The project focused on financial services compliance.
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Kurtosys helped Boston Partners update their investment management website. Boston Partners needed... a better user experience and more accurate, up-to-date fund information. Kurtosys provided a platform with automated digital product pages and workflows. The new system creates product pages as soon as new data is loaded. This saves time and reduces manual work. Kurtosys also built a custom training portal for Boston Partners. The marketing team now manages the website more easily and finds the tools very useful.
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Entando helped the Italian Ministry of Justice modernize its auction platform. The Ministry used... Entando's composable platform to build the Public Sales Portal (PVP). This led to faster development of the platform. The solution improved scalability and enhanced performance. The case shows how a composable approach can help government digital services.
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Squiz helped LGA SA cut site-building time by 75%. LGA SA saved... over $2 million in digital costs. The solution used Squiz's platform for fast frontend experiences and low-code content management. LGA SA used visual editing tools to build sites quickly. The project improved efficiency and reduced costs for the government sector.
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Drooms helped Fraport Greece manage a €400 million airport infrastructure project. Fraport Greece needed... a fast, easy-to-use data room for due diligence and refinancing. Drooms set up the data room in just five days. The tool made uploading and organizing documents simple. Fraport Greece's team found the interface intuitive and required little training. Drooms' customer support was available 24/7 and helped with document management and permissions. The project finished on time and within budget.
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A major tech company used RWS's TrainAI services to improve its facial recognition AI. They needed videos... from 20,000 people for training. RWS sourced 50,000 participants, providing half a million videos. This was 30,000 more participants than requested. The project ensured data privacy and security.
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Riverbed Aternity Digital Employee Experience (DEX) helped Future Publishing improve IT visibility and monitor devices. The company used... DEX to resolve IT issues faster and reduce network problems. They saw better Digital Experience Index (DXI) scores each month. The solution let them hold software vendors accountable and gave employees a better digital experience.
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Contentsquare helped John Lewis & Partners improve digital experience and speed to insight. The team used... Experience Analytics, Heatmaps, and Journey Analysis to drive results. They saw a 27.3% increase in campaign banner engagement and 4x more traffic to their app from email. Platform adoption grew from 50 to 200 users in 18 months. The solution included onboarding, upskilling, and creating internal champions for data-driven decisions.
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Whatfix helped Smartbox Group improve its partner management portal. Partners had trouble... logging in and using the portal, leading to high error rates and support tickets. Smartbox used Whatfix to add in-app guidance and self-help support. This reduced login errors by 20% and cut partner support tickets by 15%. Over 30,000 weekly logins are now supported with in-app guidance. 75% of partners find what they need using the self-help search.
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BlueConic helps ANWB deliver a better digital experience. ANWB needed to... balance privacy with personalized service for its members. They used BlueConic to collect and manage first-party data and create unified customer profiles. This lets them send over 400 personalized messages and run real-time omnichannel marketing. ANWB saw higher conversion rates and more satisfied customers with personalized cross-sell and upsell campaigns.
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Cheetah Digital by Marigold helped a leading high-street bank improve digital communication during the Covid-19 crisis. The bank used... Cheetah Digital's messaging solution to set up crisis communications within 24 hours of lockdown. Personalized email and SMS increased open rates. Email content creation time dropped from 2 weeks to 1 hour. The solution supported the bank's retail division and helped meet key business goals.
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HeadSpin helped a major telecommunications brand improve its app user experience. The client needed... better automation and performance testing to support its digital-first model. HeadSpin provided a secure air-gapped on-premise solution for performance testing. The client used automated tests for key user journeys like navigation, plan selection, and SIM ordering. Custom dashboards tracked test results and performance KPIs. This made app releases faster and improved the experience for end users.
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