Case Studies for Information Technology and Services | Real Results & ROI 2026
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Top Stories in Information Technology And Services about adoption of Revenue Management software
Stackline
- Information Technology And Services
- Medium
Seattle, USA
Stackline used Maxio to cut its revenue close process from two weeks to just two days. Before Maxio, the finance... team struggled with manual ARR reporting and slow month-end closes. Integrating Maxio with NetSuite and Salesforce automated subscription billing and financial data flow. The team maintained headcount while supporting rapid company growth. Now, Stackline gets real-time financial insights and spends more time on analytics, not manual work.
Plausible Analytics
- Information Technology And Services
- Small
Plausible Analytics used Paddle to automate tax compliance and billing. This let their small SaaS team focus on marketing and... product development. Paddle handled invoicing, VAT, and payments, removing operational burdens. With Paddle, Plausible Analytics grew to 8,000 customers and $1 million in annual recurring revenue. The team now uses new data insights from Paddle’s ProfitWell integration to improve their business.
NTT COMWARE
- Information Technology And Services
- Large
Tokyo, Japan
NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
NTT COMWARE
- Information Technology And Services
- Large
Tokyo, Japan
NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
NTT COMWARE
- Information Technology And Services
- Large
Tokyo, Japan
NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
Cargas Systems
- Information Technology And Services
- Medium
Lancaster, USA
Cargas Systems used BlueSnap to automate accounts receivable and payments. Their old system caused duplicate invoices and required manual work.... BlueSnap integrated easily with Sage Intacct and was set up in one day. Automated payment reminders and clear email communication improved collections. The team now customizes payment options and shares notes in one place. Managers gained time to focus on higher-level tasks.
Databricks
- Information Technology And Services
- Large
San Francisco, USA
Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
Databricks
- Information Technology And Services
- Large
San Francisco, USA
Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
Databricks
- Information Technology And Services
- Large
San Francisco, USA
Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
Databricks
- Information Technology And Services
- Large
San Francisco, USA
Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
Databricks
- Information Technology And Services
- Large
San Francisco, USA
Emburse helped Databricks cut manual work by 70% in expense management. The platform unified global processes and supported multiple currencies.... Databricks reduced international reimbursement times from 27 days to 4.5 days. They saved $1.2 million on US guest meals by enforcing meal limits. Real-time analytics gave finance teams better visibility into spending. Employees and finance teams both saw faster, easier expense handling.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Davco OptiSurface Pty Ltd
- Information Technology And Services
- Small
Australia
OptiSurface Designer needed a flexible licensing system for its 3D agricultural earthworks software. The team chose SoftwareKey System for its... low cost, easy setup, and strong support. They implemented a credit-based, consumption pricing model using Instant SOLO Server. This model helped them reach more customers and dealers, offering pay-as-you-go access. Farmers saved hundreds of dollars per acre, and the company optimized over 350,000 acres worldwide.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
International Software Technology AS (IST)
- Information Technology And Services
- Medium
Norway
Docmosis helped IST, the largest IT solutions provider for schools in Scandinavia, automate education documents. IST's developers quickly implemented Docmosis,... speeding up project delivery. The solution enabled fast, efficient, and user-friendly reporting for their education clients. IST improved customer value by streamlining document creation and reporting processes.
Genesys
- Information Technology And Services
- Large
California, USA
Scalenut's GEO Suite helped Genesys boost AI visibility by 1,228%. Genesys used automated content tools to create and optimize technical... articles for both SEO and generative AI. Their organic traffic grew 3.1x, and they ranked 36,232 keywords in the top 10. GEO Watchtower tracked brand mentions and AI citations, confirming Genesys as a trusted source. Automation and prompt coverage future-proofed their content for AI-driven search.
ACS Technologies
- Information Technology And Services
- Medium
Florence, USA
Heretto helped ACS Technologies cut content creation time by 50%. ACST moved from unstructured to structured authoring, consolidating content for... 27 products into one portal. The team now creates over 7,000 articles each year. Heretto's platform improved content reuse and enabled personalized digital experiences. ACST saw a major boost in web traffic and customer support efficiency.
DataStax
- Information Technology And Services
- Medium
Santa Clara, USA
Sanity helped DataStax cut release cycles from 7-10 days to just 72 hours. The platform automated translation and content localization,... letting DataStax serve a global audience with less engineering effort. Content creators now update and translate pages quickly, using analytics to guide decisions. Sanity’s structured content and integrations made site migration and documentation updates simple. DataStax now delivers more personalized digital experiences at scale.
Arcadia
- Information Technology And Services
- Medium
Washington, USA
Arcadia used Prismic to improve their website and keep their brand story clear. They needed to reach two different audiences... with separate products. Prismic's slices helped them keep branding consistent across all pages. The platform let them make changes quickly and add new tools as needed. Arcadia now updates their site often and keeps their message strong for every visitor.
Templafy helped EG, a leading IT consulting firm, centralize their document templates and slide decks. Employees now access pre-made, on-brand... slides easily, saving time and reducing outdated materials. The marketing team spends less time helping staff find content. Brand consistency improved across all 25 offices. EG's communications now have a unified look and feel.
Info-Tech Research Group
- Information Technology And Services
- Medium
London, Canada
NetDocuments PatternBuilder MAX helped Info-Tech Research Group show how AI speeds up legal drafting. Law firms used PatternBuilder MAX to... get quick wins. The tool made complex document work much faster. Info-Tech found strong ROI with this AI solution. The case highlights how legal teams can work smarter with document management.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Prairie Robotics
- Information Technology And Services
- Small
Regina, Canada
Prairie Robotics used Cosmic to manage their content as they grew from a startup to an industry leader. They needed a... CMS that was fast, easy to update, and could deliver rich content. Cosmic allowed them to embed videos and related content, and publish case studies and blogs without developer help. After switching to Cosmic, they saw a big increase in website downloads and no issues with higher traffic. The platform scaled with their business as they expanded to serve over 40 cities in North America.
QualAI
- Information Technology And Services
- Small
Cincinnati, USA
QualAI used MemberSpace to launch an AI-based research tool for data analysis. The founder faced challenges with limited marketing and... startup capital, relying on word-of-mouth and referrals. QualAI helps researchers and businesses interpret data sets more reliably and efficiently, reducing bias. The tool gained recognition through conference invitations and media features. MemberSpace enabled easy sign-up and content access for users.
Sonda Colombia
- Information Technology And Services
- Large
Bogotá, Colombia
Sonda Colombia used the SoftExpert Suite to manage business performance and risks. The platform helped centralize and control all information... related to indicators, risks, and audits. Managers can now create action plans based on results, improving process control. The solution supports both risk treatment and improvement actions. Process leaders and support managers find it easier to access and use information.
Charis Ketikidis
- Information Technology And Services
- Small
Thessaloniki, Greece
October CMS helped Charis Ketikidis build and sell high-quality website themes. He switched from other CMS platforms to October CMS... for its flexibility and ease of use. Charis created several top-performing themes and custom web projects for clients. He found development time was reduced and customer support became easier. The marketplace enabled him to reach more users and grow his business.
Information Technology And Services Clients Speak: The Impact of deploying Contact Center Software solutions
NTT COMWARE
- Information Technology And Services
- Large
Tokyo, Japan
NTT COMWARE used Amdocs Cloud Professional Services to modernize its legacy systems. The company aimed to cut maintenance and development... costs by 50%. Amdocs helped migrate to Azure, set up governance, and build a data mesh platform. NTT COMWARE saw major cost savings, higher productivity, and faster time to market. The transformation made the company ready for new business growth.
GDIT
- Information Technology And Services
- Very Large
Falls Church, USA
GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
GDIT
- Information Technology And Services
- Very Large
Falls Church, USA
GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
GDIT
- Information Technology And Services
- Very Large
Falls Church, USA
GDIT used Avaya's contact center solutions to handle 40,000 Medicare calls daily with 200 agents. They faced high call volumes... and needed to reduce customer service rep interventions. Avaya's technology helped cut CSR-assisted calls from 10,000 to 6,000-7,000 per day. IVR handle rates jumped from 43% to 87%. GDIT improved efficiency, reduced agent burnout, and saved costs in healthcare communications.
RealtyNinja
- Information Technology And Services
- Small
Vancouver, Canada
Dialpad helped RealtyNinja’s support team handle 37% more calls without hiring extra agents. RealtyNinja struggled with dropped calls and poor... support from their old phone system. Dialpad provided stable call quality for their global team, including agents in Canada, Brazil, and the Philippines. The AI features transcribe calls and assist agents in real time. RealtyNinja’s team now focuses on clients, not tech issues, and reports higher satisfaction for both agents and customers.
Globiva
- Information Technology And Services
- Medium
Gurgaon, India
Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
Globiva
- Information Technology And Services
- Medium
Gurgaon, India
Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
Globiva
- Information Technology And Services
- Medium
Gurgaon, India
Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
Globiva
- Information Technology And Services
- Medium
Gurgaon, India
Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
Comearth
- Information Technology And Services
- Medium
France
Nixxis Contact Suite helped Comearth improve reliability and modernize its customer relationship management. The solution enabled better agent blending and... fast adoption across the company. Comearth benefited from 24/7 support and global reporting features. The robust platform allowed Comearth to expand to more channels and maintain high service quality. Value for money supported ongoing growth and investment.
Genesys
- Information Technology And Services
- Large
Menlo Park, USA
Genesys used its own Genesys Cloud CX platform and AI tools to improve its product support team. The team saw... a 20-point increase in customer experience scores. They reduced routing time by 34% and cut average handle time by five minutes. Case escalations dropped by 43%. The team saved 157,000 working hours in three years and achieved a 9.8X ROI. Employee development time increased by 90%, and attrition stayed below 3%.
Rosberg
- Information Technology And Services
- Small
Norway
CloudTalk helped Rosberg improve customer support productivity. Rosberg switched to CloudTalk after their old VoIP system failed to integrate with... their CRM. CloudTalk’s integration with HubSpot automated workflows and synced all client data. Rosberg tracked over 2,220 calls and 5,000+ minutes with clients. The new system lowered operating costs and improved agent satisfaction.
Information Technology And Services Success stories in Driving ROI and Results using Authoring and Publishing solutions
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Go1
- Information Technology And Services
- Medium
Brisbane, Australia
Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
Iterable
- Information Technology And Services
- Medium
San Francisco, USA
Grammarly helped Iterable improve 93% of its communications. Employees saved 1.8 hours per week using Grammarly’s AI features. The marketing... team used Grammarly to keep messaging clear and on-brand, even across remote teams. Media outreach response rates increased by 250% after using Grammarly to tailor subject lines. Teams found it easy to integrate Grammarly into their workflows, reducing editing time and improving professionalism. International staff used Grammarly to bridge language differences and ensure consistency.
Similarweb
- Information Technology And Services
- Medium
Tel Aviv, Israel
Similarweb used Infogram’s API to power a real-time Black Friday campaign. They needed live data visualizations but had limited time... and resources. Infogram’s API let them quickly embed live-updating charts with minimal developer effort. The campaign drove more trial sign-ups, increased customer meetings, and boosted social media engagement. Real-time data visualization was key to making the campaign one of their most successful in 2024.
Liid
- Information Technology And Services
- Small
Helsinki, Finland
Liid used Wideo to boost their LinkedIn marketing. Video posts converted 4x better than text or image posts. Wideo helped... Liid cut training time from five 30-minute sessions per week to just five minutes per video. This change increased their productivity by 96%. Liid now uses video to engage customers and streamline internal communication.
Salesforce
- Information Technology And Services
- Very Large
San Francisco, USA
Salesforce used RELAYTO to turn a static PDF into an interactive partner enablement deck. The new format uses multimedia and... smooth transitions. This helps partners learn about Customer 360 in a more engaging way. The interactive deck shows the value of unified customer experiences. It makes complex information easier to understand.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Yext
- Information Technology And Services
- Large
New York City, USA
Marq helped Yext's small design team manage creative requests for a company with 1,200+ employees across 18 locations. The team used... Marq's brand templating to launch over 100 sell sheets in multiple languages. International teams could easily access and translate templates for their markets. This solution enabled Yext to produce more on-brand marketing materials. Marq also allowed reps to personalize assets while following brand guidelines.
Frase
- Information Technology And Services
- Small
Boston, USA
Frase used AppSumo to launch a 28-day campaign, adding over 8,000 new customers and generating nearly $800,000 in revenue. The team simplified... onboarding and product features to reduce friction for new users. Website traffic grew by 500% and monthly active users jumped from 840 to 13,579. Frase collected over 300 public reviews and built a Facebook group with 2,459 members. Fast customer support and community engagement drove high activation and retention rates.
DocuSign
- Information Technology And Services
- Large
San Francisco, USA
DocuSign used Lucidchart to transform its quarterly product planning. Teams moved from paper-based boards to real-time cloud collaboration. Lucidchart enabled... remote teams to plan, give feedback, and update documents together. The sales team used diagrams to help customers understand integrations and workflows. Lucidchart's integrations with tools like Okta and Confluence improved security and process management. DocuSign now uses Lucidchart across multiple teams for onboarding, workflow design, and customer communication.
Information Technology And Services Success stories in Driving ROI and Results using Learning Management System solutions
MongoDB
- Information Technology And Services
- Large
New York, USA
Thought Industries helped MongoDB serve over 1 million learners with a scalable learning platform. MongoDB unified internal and external education... using multi-tenant delivery and custom dashboards. The platform supported diverse audiences, including customers, developers, partners, and internal teams. MongoDB used Thought Industries’ Helium architecture to create tailored learning experiences. The solution replaced their old system and improved training for all users.
Visma
- Information Technology And Services
- Large
Oslo, Norway
Docebo helped Visma transform its customer and partner learning. Visma faced challenges with scalability, limited reach, and lack of reporting.... The new unified platform enabled deep API integration and proactive learning delivery. Visma saw a 29% increase in engagement and delivered 13,526 hours of learning in one month. Customer and partner feedback improved to a 4.6/5 rating, making learning a key competitive advantage.
QSR Automations
- Information Technology And Services
- Medium
Louisville, USA
QSR Automations used DigitalChalk LMS to replace a five-day, in-person training program. Employees now access training online, saving time and... cutting travel costs. The new system improved knowledge retention and reduced helpdesk calls. Staff can revisit training materials anytime. Personalized video links make learning easier. DigitalChalk’s support team responds quickly to questions.
CauseLabs
- Information Technology And Services
- Small
Fort Worth, USA
LifterLMS helped CauseLabs build an online vocational training platform for Toolkit iSkills in Kenya. The platform empowered over 1,000 students,... many from impoverished backgrounds, to access free trade skills courses. LifterLMS was chosen for its flexibility and ease of use, supporting unique nonprofit needs. Courses covered seven skilled trade categories and enabled youth to pursue sustainable employment. The solution removed barriers of distance and cost for students seeking job skills.
TTEC
- Information Technology And Services
- Very Large
Denver, USA
TTEC used Kahoot! to make employee training more interactive and engaging. They replaced traditional instructor-led sessions with hands-on, learner-focused activities.... Kahoot! helped TTEC identify knowledge gaps and reinforce key messages. Training completion and satisfaction rates improved. For one healthcare client, TTEC saw a 53% higher NPS, 36.7% lower attrition, and 10.5% higher trainer NPS during training.
Westcon-Comstor
- Information Technology And Services
- Large
London, UK
JLMS Cloud helped Westcon-Comstor improve training management. The old system lacked self-service and custom features. JLMS Cloud enabled global self-service... access, custom reporting, and easy event booking. Westcon-Comstor saw more learners, higher event attendance, and better training revenues. Admin work dropped due to automation. The platform boosted awareness of their training and services.
Enterprise Reseller (unnamed)
- Information Technology And Services
- Large
BeaconLive partnered with an enterprise reseller to fill gaps in their virtual event offerings. The reseller used BeaconLive’s white-label platform... to deliver webinars, virtual events, and continuing education services. This partnership enabled the reseller to serve 1,500 enterprise customers, with a potential $50 million revenue gain by converting one-third of their client base. The reseller expanded their product portfolio, captured revenue from competitors, and grew their business without adding staff. BeaconLive provided end-to-end support, seamless integration, and compliance with privacy regulations.
Software AG (TrendMiner)
- Information Technology And Services
- Large
Darmstadt, Germany
Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
Slack
- Information Technology And Services
- Large
San Francisco, USA
Slack used Continu to improve remote onboarding and employee development. They achieved a 50% higher completion rate and 81% higher... engagement rate. Continu helped Slack deliver training in one place, automate onboarding, and track progress in real time. The platform's integrations with Slack and Zoom made remote learning seamless. Slack's sales team saw a 100% completion rate for global training sessions.
Measuring Knowledge Management Success in Information Technology And Services Deployments
Clay
- Information Technology And Services
- Small
New York, USA
Clay used Notion Custom Agents to automate over 80 workflows in just one week. They centralized meeting notes, incident response,... and daily briefings, connecting Notion with Slack and Google Drive. Custom Agents now route work, categorize meeting transcripts, and push daily updates to leaders. This shift reduced manual effort and improved access to critical information. Clay's team saves hours each week and operates with less overhead as a result.
eAgronom
- Information Technology And Services
- Small
Tallinn, Estonia
eAgronom used Kipwise to improve customer support for farmers. The team built a centralized knowledge base so staff could quickly... answer questions. This helped keep response times under 10 minutes. Customers valued the human touch and personal service. As a result, 50 customers invested €500k in eAgronom. The knowledge base helped the team grow without losing quality.
Fortnox
- Information Technology And Services
- Medium
Växjö, Sweden
Tettra helped Fortnox fix their slow, hard-to-search knowledge base. Agents now find and edit information quickly. Tettra’s search is fast... and accurate. The platform keeps all new and relevant info in one place. Fortnox’s support team is more efficient and happier. They recommend Tettra for knowledge management.
GeoComm
- Information Technology And Services
- Medium
St. Cloud, USA
GeoComm used Zavanta SOP software to improve operational excellence. They replaced a disorganized document system with Zavanta, making it easier... to manage SOPs, processes, and work instructions. Zavanta helped standardize formatting, automate reminders, and support SOC2 audits. New employees now have a better onboarding experience with organized, accessible documentation. Managers can easily review and update processes for continuous improvement.
Structured Solutions Inc.
- Information Technology And Services
- Small
USA
Dr. Explain replaced multiple tools for Structured Solutions Inc. The company used to create help manuals with PDFs, Word docs,...and CHM files. With Dr.Explain, they now publish online help manuals from a single source. This improved their website's search engine ranking. They also saw fewer support calls about product features. The user experience of their documentation improved.
Crayon
- Information Technology And Services
- Large
Oslo, Norway
Crayon used Cegid HR to centralize and standardize HR processes across 46 countries. The company replaced manual Excel and email... workflows with Cegid’s Performance, Recruitment, and Core HR modules. This gave managers a full view of employee data and improved performance reviews. New users found the system easy to learn and use. Crayon reduced manual errors and saved time, allowing HR to focus on high-value projects.
Software AG (TrendMiner)
- Information Technology And Services
- Large
Darmstadt, Germany
Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
Panaya
- Information Technology And Services
- Medium
Hod Hasharon, Israel
Document360 helped Panaya move their documentation to a new knowledge base. Panaya’s sales team now uses a private site to... access sales materials. The search function and analytics make it easy for both customers and employees to find information. Panaya migrated nearly 600 articles and now sees 4,000 customers use the documentation each month. Feedback from users highlights the improved experience and effective search.
Xpand IT
- Information Technology And Services
- Medium
Lisbon, Portugal
Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
How Business Intelligence is Delivering ROI for Information Technology And Services Leaders
CleverFarm
- Information Technology And Services
- Small
Prague, Czech Republic
CleverMaps helped CleverFarm boost sales efficiency and cut costs. CleverFarm used location insights and CRM data to plan sales trips... and target marketing. The platform gave a clear view of market coverage and potential clients. Sales reps could pick the right product for each farm. Marketing campaigns became more targeted and timely. The solution saved time and improved sales results.
DiD Integration, Inc.
- Information Technology And Services
- Small
USA
InetSoft's Style Intelligence helped DiD Integration, Inc. deliver dashboards and reports for AgKnowledge, a SaaS platform for agribusiness. DiD used... reusable data models to save time and serve diverse client needs. The solution enabled custom dashboards, automated reporting, and flexible data transformation. Clients benefited from easier access to real-time production data and personalized reports. DiD developers built reports faster and made data more useful for their clients.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
ForgeRock
- Information Technology And Services
- Large
San Francisco, USA
Jitterbit helped ForgeRock automate revenue recognition for ASC 606 compliance. Before Jitterbit, ForgeRock struggled with manual data pulls and complex... workflows. Jitterbit's API integrations connected Intacct, Salesforce, and RevSym, eliminating manual intervention. This allowed ForgeRock to restate historical data and meet strict deadlines. The platform reduced resource needs and simplified compliance reporting.
Informatica
- Information Technology And Services
- Large
Redwood City, USA
Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
Day5 Analytics
- Information Technology And Services
- Small
Toronto, Canada
Day5 Analytics used KNIME to automate and centralize over 500 financial processes for a global facility management client. Manual Excel tasks... were replaced with KNIME workflows, saving each account team nearly 5 weeks per year. The solution standardized cost accruals, improved audit transparency, and enabled workload scheduling for over 600 monthly processes. Staff stress dropped as routine tasks were spread out, and junior analysts could now run models independently. KNIME’s no-code interface let finance teams build automation tools without IT help.
TraffiTech
- Information Technology And Services
- Large
TARGIT helps TraffiTech process millions of data points from vehicles in minutes, not hours. Before TARGIT, TraffiTech spent hours on... manual data processing and report delivery. Now, TARGIT's BI platform enables fast, flexible, and automated reporting for 40,000 users monthly. The switch to TARGIT InMemory cut software and hosting costs by €20,000–€25,000 per month. Custom dashboards and KPIs make data easy to understand for all users, from drivers to executives.
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
Information Technology And Services Clients Speak: The Impact of deploying Content Marketing solutions
Palo Alto Networks
- Information Technology And Services
- Very Large
Santa Clara, USA
PathFactory helped Palo Alto Networks boost form captures by 137%. The company used PathFactory to deliver personalized, bingeable content experiences.... This replaced gated landing pages and reduced friction in the buyer journey. Integrating with Demandbase, they scaled content recommendations across channels. As a result, they saw a 163% increase in new visitors and a 92% rise in new accounts. Sales cycles shortened and revenue opportunities grew.
ICRON
- Information Technology And Services
- Medium
Germany
ICRON used Readpeak to run a one-month native advertising campaign in Germany. The campaign generated over 800 high-quality B2B clicks... at an average CPC of €1.20. By testing 22 creative variations and using dynamic UTM tracking, ICRON identified that ads with real people had an 80% higher click-through rate. The campaign reached nine high-value target companies and showed that English landing pages led to higher engagement. ICRON plans to use these insights to further optimize future B2B campaigns.
Oodrive
- Information Technology And Services
- Medium
Paris, France
Oodrive used Limber to boost their content marketing. They wanted to increase blog traffic and social engagement after several acquisitions.... Limber helped them plan content distribution and engage employees in sharing posts. Oodrive saw a 226% increase in blog traffic and a 37% rise in social engagement. Employees doubled their commitment on LinkedIn. The company plans to expand Limber use for more insights and automated newsletters.
Soapbox
- Information Technology And Services
- Small
Boston, USA
StoryChief helped Soapbox improve their marketing efficiency. Soapbox saw a 60% increase in SEO and readability scores. Data visualization tools... made it easy to show ROI to management. The platform streamlined content distribution and social media management. Soapbox doubled the speed of data visualization. They kept a consistent and engaging presence on social media.
Ziwo
- Information Technology And Services
- Small
Dubai, UAE
Ziwo used Taboola's Realize ad platform to reach 33. 5 million people in the UAE, Saudi Arabia, and Morocco. They...wanted to generate high-quality B2B leads beyond search and social channels. By launching native image ads with Project Agora, Ziwo accessed exclusive Yahoo inventory and targeted business audiences. The campaign delivered 40% more leads and a 30% lower CPA than other platforms. Ziwo plans to expand campaigns to new markets after this success.
Together Labs
- Information Technology And Services
- Medium
Redwood City, USA
SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
Algolia
- Information Technology And Services
- Large
San Francisco, USA
Pepper helped Algolia create high-trust, long-form content for technical audiences. Algolia needed to prove its technical leadership and tell clear... stories for sales and marketing. Pepper provided writers who understood AI, infrastructure, and developer needs. This reduced the burden on Algolia’s internal experts. The partnership led to whitepapers and blogs that met strict technical standards. Internal teams gained confidence in the content process, and external audiences trusted Algolia’s expertise.
Global Technology Provider
- Information Technology And Services
- Large
USA
Quark Docurated helped a global technology provider centralize over 1,500 sales and marketing documents. The platform fully integrated with Salesforce,... making it easy for teams to find and share content. Sales and marketing teams now access documents from one place, improving efficiency. Content intelligence features give insights into usage and ROI. The company can now make better content decisions and investments.
Top Stories in Information Technology And Services about adoption of Webinar and Conferencing software
SynapSiS
- Information Technology And Services
- Small
Illinois, USA
Pexip helped SynapSiS connect 39 rural schools in Illinois for distance learning. The RISE program used Pexip's video conferencing to... solve teacher shortages and improve access to education. Teachers and students gave 100% positive feedback on ease of use and quality. Pexip's service worked with existing Poly devices and allowed fast setup of new virtual classrooms. The program is expanding to more schools and a college campus.
RealtyNinja
- Information Technology And Services
- Small
Vancouver, Canada
Dialpad helped RealtyNinja’s support team handle 37% more calls without hiring extra agents. RealtyNinja struggled with dropped calls and poor... support from their old phone system. Dialpad provided stable call quality for their global team, including agents in Canada, Brazil, and the Philippines. The AI features transcribe calls and assist agents in real time. RealtyNinja’s team now focuses on clients, not tech issues, and reports higher satisfaction for both agents and customers.
Geotab
- Information Technology And Services
- Medium
Oakville, Canada
Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
Geotab
- Information Technology And Services
- Medium
Oakville, Canada
Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
Gainsight
- Information Technology And Services
- Medium
San Francisco, USA
Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
Gainsight
- Information Technology And Services
- Medium
San Francisco, USA
Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
Gainsight
- Information Technology And Services
- Medium
San Francisco, USA
Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
Gainsight
- Information Technology And Services
- Medium
San Francisco, USA
Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
NocodeAssistant
- Information Technology And Services
- Small
India
NocodeAssistant switched from Bubble to WeWeb for client projects due to pricing, backend flexibility, and vendor lock-in concerns. They migrated two... client apps in about three months, moving backend to Xano and frontend to WeWeb module by module. The migration improved page load speed and made pricing easier to explain to clients. The team gained full control over backend architecture and source code. Collaboration improved, with clearer separation of frontend and backend work.
Buzzer
- Information Technology And Services
- Small
New York, USA
Buzzer used Storydoc to improve their investment pitch decks. Before, they could not track how investors interacted with their slides.... With Storydoc, they gained analytics to see where readers dropped off. They used this data to change slide order and content. Reading completion rates rose from just over 40% to almost 100%. Their CTA conversion rate reached 4%. Buzzer now tests and updates decks based on real insights.
DIGI-TEXX
- Information Technology And Services
- Medium
Ho Chi Minh City, Vietnam
Bitrix24 helped DIGI-TEXX speed up work and improve teamwork. The CRM made client management easy. AI Copilot saved time with... smart automation. Workgroup, Task, and Workflow modules kept teams organized and efficient. DIGI-TEXX saw better productivity and smoother operations after using Bitrix24.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Snowflake
- Information Technology And Services
- Large
Bozeman, USA
Retool helped Snowflake automate user access reviews, cutting hours spent on compliance workflows by 65%. Before Retool, Snowflake's security team... managed reviews manually across 30 siloed systems, leading to errors and wasted time. With Retool, they built internal apps that unified workflows, integrated with Snowflake, Jira, ServiceNow, Slack, Okta, and Active Directory, and eliminated manual ticket creation. Managers now track and complete reviews in one place, reducing audit risks and saving hundreds of hours each quarter.
Everise
- Information Technology And Services
- Large
Plantation, USA
Krisp’s Voice AI Platform helped Everise improve customer experience with real-time accent conversion and noise cancellation. Everise deployed Krisp across... 10,000 seats, scaling adoption quickly. The platform processed over 80 billion minutes of audio monthly and ran on 200 million devices. Krisp outperformed other solutions in clarity, naturalness, and accent accuracy. Everise’s CEO praised Krisp for amplifying the human touch in every customer interaction.
Tech Mahindra
- Information Technology And Services
- Very Large
Pune, India
AlphaSense helps Tech Mahindra's Market & Competitive Insights team cut search time and find insights faster. The team uses AlphaSense... to track market trends and competitor activity in one dashboard. This lets them support more RFPs and respond to customer needs quickly. AlphaSense also helps them spot new business opportunities and save money. The tool gives access to broker research and smart keyword searches for better results.
Zebra Technologies
- Information Technology And Services
- Large
Lincolnshire, USA
CB Insights helps Zebra Technologies quickly evaluate hundreds of emerging tech companies each year. Zebra uses CB Insights’ predictive intelligence... to save about 20% of research time. The platform’s market maps and AI-powered tools help Zebra narrow large lists to a focused shortlist. This leads to faster, higher-confidence investment decisions. Zebra also uses CB Insights’ research to advise major enterprise customers on technology trends.
BitSight
- Information Technology And Services
- Medium
Boston, USA
BitSight used Trendemon to boost conversions from their blog. Eric, the senior digital marketing manager, faced low engagement and static... content. He used Trendemon’s dynamic content promotion and machine learning to target visitors and promote gated assets. This led to a 54% increase in ICP conversions, a 37% rise in overall blog conversions, and a 28% jump in engagement rate. Eric also saved hours each week by automating content promotion and analytics.
Payment Gateway Software Company
- Information Technology And Services
- Small
Texas, USA
TargetNXT helped a payment gateway software startup in Texas grow revenue by 50-70%. The company struggled to reach small business... decision-makers and lacked accurate contact data. TargetNXT provided a custom email list of small business owners, CTOs, and CFOs, plus expert guidance. The company quickly saw better campaign engagement and more conversions. Within months, most small companies using payment gateways in the USA adopted their product.
Informatica
- Information Technology And Services
- Large
Redwood City, USA
Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
Automox
- Information Technology And Services
- Medium
Boulder, USA
Automox uses Infodesk to monitor security threats and send alerts. The product marketing team set a new SLA benchmark with... Infodesk. They use advanced filtering and integrations to automate insights. Access to critical alerts is now easier for all stakeholders. Internal engagement and customer service improved. Automox values Infodesk’s quick collaboration and platform capabilities.
SAS
- Information Technology And Services
- Very Large
Cary, USA
SAS used Klue and Highspot to give sales teams fast, actionable competitive insights and battlecards. The Competitive Insights team supported... over 2,000 sellers worldwide. Klue Intel Digest engagement rose by 200%, with 2,500 interactions in August 2023. Sales and marketing user adoption increased by 75% since August 2022. SAS doubled their competitive enablement utilization rate to over 60%.
Wunderkind
- Information Technology And Services
- Medium
New York, USA
Wunderkind used Crayon to power competitive intelligence within Glean. Seller adoption of competitive insights increased, with 143 unique users and... 700+ battlecard views. Competitive win rates improved by 7 percentage points, rising from 52% to 59% in the second half of the year. Crayon enabled real-time, accurate insights for sellers, helping them respond quickly to competitor moves. The integration made competitive intelligence accessible across teams, driving stronger sales performance.
How Project Management is Delivering ROI for Information Technology And Services Leaders
ElevateActual
- Information Technology And Services
- Small
USA
ElevateActual uses TaskRay to manage internal deliverables and drive Salesforce adoption for clients. The consulting team supports customers in highly... regulated industries, like aviation, where onboarding is critical. TaskRay's drag-and-drop features and granular checklists help both technical and non-technical users. ElevateActual has grown project sizes from 3- or 4-digit to 5, 6, or 7-digit engagements. TaskRay also boosts customer retention and business growth.
Travelport Digital
- Information Technology And Services
- Small
Dublin, Ireland
Cacoo helped Travelport Digital improve their design process. The team needed a lightweight, online collaboration tool for Agile development. With... Cacoo, 50 users create and update diagrams for architecture, infrastructure, and compliance. The platform supports AWS shapes, making it easier to document cloud infrastructure. Travelport Digital now manages 300 diagrams for 10 products, keeping documentation current and accessible.
Vertafore
- Information Technology And Services
- Large
Denver, USA
Aha! Roadmaps helped Vertafore manage a portfolio of 40 products. Before, they used dozens of spreadsheets and manual work to... track plans and progress. With Aha! Roadmaps, they now set product strategy, build plans, and report progress in one place. The tool supports their scaled agile framework and integrates with Rally. Vertafore saved hundreds of hours each year and improved team alignment and reporting.
WeUno
- Information Technology And Services
- Small
Ahmedabad, India
ProofHub helped WeUno, a digital product studio, save over 10 hours each week on project management. Before ProofHub, WeUno struggled... with missed deadlines and unclear responsibilities. With ProofHub, 75% of projects are now delivered ahead of time. The team saw up to a 50% boost in productivity. Centralized task tracking and real-time reporting improved client communication and reduced confusion.
Ardalyst
- Information Technology And Services
- Small
Annapolis, USA
BigTime helped Ardalyst speed up their invoicing process. The team can now generate and send up to 20 invoices in... a single day. BigTime's DCAA compliance features make audit preparation easy. The software integrates with QuickBooks Desktop for smooth accounting. Ardalyst values the flexibility in invoice formatting for government contracts.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Pontica Solutions
- Information Technology And Services
- Medium
Sofia, Bulgaria
ClickUp helped Pontica Solutions save over 2,000 hours last year by automating 25+ business processes. The company used 60,000 automations... annually to streamline project management and workforce operations. ClickUp enabled real-time project visibility for clients and improved internal communication. Employees now spend more time on creative work and less on repetitive tasks. Pontica Solutions built custom workflows and dashboards to boost productivity and client satisfaction.
Xpand IT
- Information Technology And Services
- Medium
Lisbon, Portugal
Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
Measuring Sales Enablement Success in Information Technology And Services Deployments
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
RealtyNinja
- Information Technology And Services
- Small
Vancouver, Canada
Dialpad helped RealtyNinja’s support team handle 37% more calls without hiring extra agents. RealtyNinja struggled with dropped calls and poor... support from their old phone system. Dialpad provided stable call quality for their global team, including agents in Canada, Brazil, and the Philippines. The AI features transcribe calls and assist agents in real time. RealtyNinja’s team now focuses on clients, not tech issues, and reports higher satisfaction for both agents and customers.
Dealfront
- Information Technology And Services
- Medium
Karlsruhe, Germany
GetAccept helped Dealfront cut their sales cycle from 150 to 50 days. The platform reduced time spent exchanging information with... prospects by 75%. Dealfront used GetAccept’s Salesforce integration to centralize deal content and improve reporting. Engagement tracking let the team focus on warm leads and tailor follow-ups. Mutual action plans and in-document chat made collaboration easier and faster.
Populus
- Information Technology And Services
- Small
San Francisco, USA
Enablix helped Populus make their RFP responses 50% more efficient. Before Enablix, Populus used Google Drive and struggled to manage... and reuse RFP content. With Enablix, they created a single source of truth for sales and customer-facing teams. The team adopted Enablix in just one week. Sales reps now find content faster and answer RFPs more easily.
Cisco
- Information Technology And Services
- Very Large
San Jose, USA
Cisco used Kaon's interactive 3D product demos to reach 13,000 customers in just 2. 5 years. The Unified Computing Services...group saw 57% growth last year. Kaon's tools let Cisco show their full product line virtually, on any device. Customers could explore products in detail, even inside the hardware. This helped Cisco stand out at events and keep their marketing message current.
Equality Check
- Information Technology And Services
- Small
Oslo, Norway
Sopro helped Equality Check, a tech start-up, shift to a B2B focus and build a strong lead pipeline. The campaign delivered... 625 high-quality leads and improved conversion rates at every sales stage. Sopro supported Equality Check’s repositioning and helped them reach a niche audience with tailored messaging. The campaign enabled Equality Check to close several deals and maintain a full sales pipeline. Sopro’s flexible approach matched the start-up’s evolving needs and tight timelines.
Information Technology And Services Success stories in Driving ROI and Results using Lead Generation solutions
bChex
- Information Technology And Services
- Small
USA
Set2Close helped bChex, a SaaS background investigation provider, transform its sales operations. bChex faced limited sales visibility, inefficient processes, and... needed to boost sales team efficiency. Set2Close implemented a predictive revenue model, customized HubSpot CRM, and restructured the sales team. Sales velocity increased by 1,497%. The average days to close a deal dropped by 39%. Average order value rose by 77%. bChex gained better forecasting and a more effective sales team.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Charcoal
- Information Technology And Services
- Small
Austin, USA
Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
Charcoal
- Information Technology And Services
- Small
Austin, USA
Charcoal used TrustedForm Insights from ActiveProspect to improve lead quality for its insurance clients. The platform gave Charcoal real-time data... on lead age, source, and quality. This helped Charcoal block $250,000 in unwanted leads in one year. Lead conversion rates rose by 58.5%. Charcoal sold 69.3% more policies and cut cost per acquisition by 31%. Agents were happier and budgets went further.
Wolters Kluwer Tax & Accounting Deutschland GmbH
- Information Technology And Services
- Very Large
Berlin, Germany
Leadfeeder Target helped Wolters Kluwer Tax & Accounting Deutschland GmbH boost lead generation. The team used Leadfeeder to find qualified... contacts and filter leads by industry, company size, and trigger events. They improved sales outreach with GDPR-compliant data and automated lead alerts. Weekly team refreshes increased transparency and daily productivity. The enriched contact data enabled successful direct mail campaigns and targeted event invitations.
OutSystems
- Information Technology And Services
- Large
Boston, USA
OutSystems used MadKudu Sales Intelligence to improve lead prioritization and pipeline growth. Before MadKudu, their in-house scoring models lacked visibility... and slowed sales outreach. With MadKudu, OutSystems integrated sales, marketing, and product data, surfacing key insights directly in Salesforce. This helped sales reps personalize outreach, set alerts for buyer activity, and align marketing and sales teams. Within one month, OutSystems saw their best month ever for meetings booked and opportunity quality.
Hyphen8
- Information Technology And Services
- Small
London, UK
Hyphen8 used FormAssembly to speed up grant application processes for nonprofits. Their usual 30-day Salesforce implementation was reduced to just... three days. This helped nonprofits respond quickly during times of crisis. With FormAssembly, Hyphen8 enabled the Halifax Foundation for Northern Ireland to fund 165 charities. The foundation distributed £701,169 to support food and care packages.
How Help Desk is Delivering ROI for Information Technology And Services Leaders
PrintXpand
- Information Technology And Services
- Small
Ahmedabad, India
PrintXpand used Webkul’s Magento 2 extensions to fix key problems in their online web-to-print store. They added WhatsApp Contact for... better customer communication, OTP for secure logins, and One Step Checkout to reduce cart abandonment. These changes made the store safer and easier to use. After the update, PrintXpand saw a large increase in customer engagement and sales.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Global Help Desk Services Inc. (GHDSi)
- Information Technology And Services
- Small
Farmington, USA
ServiceWise helped Global Help Desk Services Inc. manage multi-tenant IT support for enterprise clients. GHDSi needed secure, siloed customer data... and easy onboarding. ServiceWise let them set up individual projects for each client, automate workflows, and reduce onboarding time. The tool enabled one person to manage tasks that used to require thirty. GHDSi cut costs, improved efficiency, and delivered better customer service with ServiceWise.
Linaro
- Information Technology And Services
- Medium
Cambridge, UK
Linaro uses xMatters to automate incident notifications and manage time-sensitive tasks. They integrated xMatters with AWS CloudWatch, Slack, Jira service... desk, and custom dashboards. The platform enables 24/7 support and automates workflows for on-call teams. Linaro leverages custom JavaScript steps for flexible incident response. xMatters helps Linaro proactively address issues and streamline communication during incidents.
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
Xpand IT
- Information Technology And Services
- Medium
Lisbon, Portugal
Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
Xpand IT
- Information Technology And Services
- Medium
Lisbon, Portugal
Xpand IT used Atlassian Marketplace to launch apps like Xporter for Jira and Xray for Jira. The company grew app... revenue from $30K to $1M in 18 months. Xpand IT focused on customer feedback and reviews to improve its products. The Marketplace platform helped Xpand IT reach global customers and scale quickly. Big brands like Airbus and Nike now use their apps.
Information Technology And Services examples of Driving Business Value with CRM
Hive Online
- Information Technology And Services
- Small
KeyTech helped Hive Online improve their website performance. The team focused on website analysis, keyword research, content writing, and website... optimization. Hive Online saw a 75% increase in conversions and a 90% ROI. Website traffic grew by 95%. The project achieved a 100% success rate.
ARROW Netherlands
- Information Technology And Services
- Large
Netherlands
WEM's no-code platform helped ARROW Netherlands automate their entire sales cycle. They replaced Excel files and paperwork with a single... application. This led to a 35% increase in productivity and efficiency. The new app was built in just 6 weeks, compared to the usual 6 months. Sales and operations now manage all processes in one place. The team can quickly update or adjust the app as needed.
DO OK
- Information Technology And Services
- Small
Wrocław, Poland
Kommo helped DO OK cut weekly sales meetings by 50%. The team saved 12 hours per month. Onboarding new teammates... became easier. Task completion increased. Communication around clients improved. Sales data became transparent and easy to share.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Seso
- Information Technology And Services
- Small
San Francisco, USA
Seso used Front to unify customer communication across email, phone, and text for 50–60 team members. Before Front, Seso struggled... with scattered tools and poor visibility, making it hard to scale personal customer relationships. With Front, Seso centralized all channels, improved team collaboration, and enabled clear ownership of customer requests. The team saw faster responses, fewer dropped tasks, and a calmer work environment. Seso quickly onboarded staff and now uses data to drive service improvements.
Juniper Networks
- Information Technology And Services
- Large
Sunnyvale, USA
Fullcast Copy. ai helped Juniper Networks boost email open rates by 9x. Juniper used Fullcast to deliver hyper-personalized, real-time messages...based on live buyer signals. The platform enabled a 46% increase in lead-to-meeting conversions and generated 5x more meetings. Custom AI safety models ensured brand consistency and compliance. Fullcast unified Juniper’s marketing and sales teams on a single, secure AI content platform.
Information Technology And Services Clients Speak: The Impact of deploying Social Media Marketing solutions
Upstack
- Information Technology And Services
- Medium
New York, USA
Upstack used Awario to boost social selling and lead generation. The team switched from Hootsuite to Awario for better social... listening and analytics. Awario helped Upstack identify new leads and engage with potential clients quickly. In six months, Upstack saw a 50-60x monthly ROI and generated millions in ARR. The platform also improved competitor tracking and influencer discovery for B2B sales.
Sofascore
- Information Technology And Services
- Medium
Zagreb, Croatia
Sofascore uses Determ to monitor global media mentions and track PR impact. As Sofascore expanded internationally, manual tracking became unmanageable.... Determ helps filter out irrelevant mentions and delivers daily automated reports and real-time alerts. Multiple teams use Determ to monitor media, influencers, and branded content. The platform enables fast responses and efficient communications tracking across markets. Sofascore values Determ for its reliability and ability to handle complex, multilingual monitoring needs.
Dealavo
- Information Technology And Services
- Small
Warsaw, Poland
Brand24 helps Dealavo spot new business opportunities by monitoring online mentions and key phrases. The tool enables fast reactions to... brand discussions and supports link building through email alerts and filtering. Dealavo uses Brand24 for market research, product development, and benchmarking against competitors. Insights from Brand24 led to new sales, improved marketing strategies, and increased ROAS for Google Shopping Ads. Media monitoring also helped Dealavo identify trends, build partnerships, and expand internationally.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
AVEVA
- Information Technology And Services
- Large
Cambridge, UK
Oktopost helped AVEVA increase social media engagement by 106%. The platform let AVEVA plan, schedule, and publish posts across many... networks from one dashboard. AVEVA used Oktopost to manage content for their flagship event, cutting publishing time by 50%. Employee advocacy doubled their social reach and boosted link clicks by 48%. Oktopost’s analytics let AVEVA focus on high-performing content and improve their social strategy.
Compunet Connections
- Information Technology And Services
- Small
Canada
ContentStudio helped Compunet Connections cut manual posting time in half. The company used automation and evergreen content tools to boost... engagement by 25–50%. They saw a 10–25% increase in followers. Monthly savings reached $100–$500, and productivity improved by 30–50%. ContentStudio made social media management easier and more consistent for this Canadian SMB.
Turbonomic
- Information Technology And Services
- Large
Boston, USA
SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.
Tealium
- Information Technology And Services
- Medium
San Diego, USA
Tealium used UserTesting to improve its product navigation and user experience. The team tested new menu designs and information architecture... with real users. They achieved a 63% task success rate and 76% first-click accuracy, both above industry benchmarks. Visual design was rated 19% more inspiring and 10% more clean. User feedback helped Tealium create a more intuitive, user-centered product.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Travelport
- Information Technology And Services
- Large
Langley, UK
Travelport used Alida to launch a Customer Voice Panel with over 1,000 members. This panel delivers feedback and insights in... days, not months, helping Travelport validate design decisions and inform strategies. The feedback supports product development, marketing, and customer experience improvements. Travelport's marketing team uses these insights for global campaigns, reinforcing their industry leadership. The company now makes faster, more confident decisions and has embedded customer feedback into its product design process.
Apex Systems
- Information Technology And Services
- Large
Glen Allen, USA
Apex Systems used ClearlyRated’s Talent Engagement NPS survey program to improve talent experience. They started with annual surveys in 2011,... then moved to monthly and daily touchpoint-based feedback. Integration with Bullhorn ATS automated survey deployment and enabled real-time feedback. Apex saw a 5% increase in NPS from consultants after integration. The program led to hundreds of positive reviews and multiple Best of Staffing awards.
Together Labs
- Information Technology And Services
- Medium
Redwood City, USA
SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
Together Labs
- Information Technology And Services
- Medium
Redwood City, USA
SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
Together Labs
- Information Technology And Services
- Medium
Redwood City, USA
SurveyMonkey Enterprise helped Together Labs collect feedback from over 280,000 IMVU users. The company launched 50+ multilingual surveys in 4... years. Together Labs switched from Google Forms to get better analytics and data features. SurveyMonkey made it easy to gather insights at every stage of product development. The platform also helped measure the impact of influencer campaigns and improve user engagement.
Information Technology And Services Clients Speak: The Impact of deploying Video Platform solutions
Cast
- Information Technology And Services
- Small
Lisbon, Portugal
Dacast helped Cast, a Lisbon-based IT company, move healthcare events online during the COVID-19 pandemic. Cast used Dacast’s integration with... Zoom to stream clinical meetings and conferences for hospitals and clinics. The platform enabled high-quality video, analytics, and reliable support, even for urgent weekend events. Cast hosted five virtual events so far, helping healthcare professionals access vital information. Virtual and hybrid events are now a core part of Cast’s services for the medical sector.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Dell
- Information Technology And Services
- Very Large
Round Rock, USA
Dell used uStudio’s secure podcasting platform to replace email for critical internal communications. Before, only 10-20% of messages were read... by their 1,500+ technical sellers. After one year, Dell achieved over 80% employee adoption of private podcasts. The platform’s analytics, mobile access, and push notifications helped drive engagement. Dell now delivers key content efficiently and tracks exactly how much is consumed.
LaunchDarkly
- Information Technology And Services
- Medium
Oakland, USA
Loom helped LaunchDarkly avoid 523 meetings in 90 days. Product managers use Loom to share quick, targeted video updates. This... makes it easier to keep remote teams aligned and projects on track. Loom’s simple sharing and feedback tools speed up decisions. Over 442 Loom videos were reused for knowledge sharing. Productivity and collaboration improved across business functions.
Kinsta
- Information Technology And Services
- Medium
Los Angeles, USA
Kinsta used Dubb to boost outbound sales. Before Dubb, Kinsta struggled to get responses from potential customers. With Dubb, they... sent personalized video messages to prospects. This approach cut their average response time in half in just one week. Kinsta saw more engagement, more responses, and higher closing rates. Dubb helped Kinsta reach new customers and grow their sales pipeline.
Dynamic Signal
- Information Technology And Services
- Medium
San Bruno, USA
Vidyard helped Dynamic Signal's SDR, Lauren Wadsworth, book 5x more meetings using personalized video messages. She achieved a 12.75% positive... response rate and doubled her meeting-to-opportunity conversion rate. Her meeting cancellation rate dropped from over 50% to less than 10%. The team adopted Vidyard, booking more meetings with VPs and CXOs in one month than in the previous year. Personalized video outreach made her stand out and improved sales results.
Information Technology And Services Success stories in Driving ROI and Results using E-Commerce Software solutions
Dropbox
- Information Technology And Services
- Very Large
San Francisco, USA
Dropbox used BrandShield to fight phishing and counterfeit threats. BrandShield automated 80% of monitoring and takedown work. Dropbox saw a... 98% success rate for marketplace takedowns. Social media takedown success reached 89%. BrandShield gave Dropbox strong brand protection and fast results.
AutoQuotes
- Information Technology And Services
- Medium
Jacksonville, USA
Akeneo PIM helped AutoQuotes cut manual product data work by 50%. The company replaced slow, manual updates with rules-driven workflows.... This change led to a 71% drop in cost per enriched SKU and a 55% increase in output. AutoQuotes kept productivity high even as their team shrank by over 30%. Data accuracy and validation improved, supporting over a million products.
Grokability
- Information Technology And Services
- Small
New York, USA
Baremetrics helped Grokability recover over $150,000 in failed payments. Grokability's founder used Baremetrics to quickly see company metrics and make... decisions. The platform's analytics and dunning features let the team automate payment recovery and track SaaS metrics like churn. Baremetrics also enabled Grokability to benchmark performance and mark key business events. The result is more revenue, better insights, and easier growth for Grokability.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Darwinbox
- Information Technology And Services
- Medium
Hyderabad, India
Darwinbox used AppDirect to launch a partner marketplace. Before, customers missed upsell opportunities because they could not see all partner... solutions. Sales teams struggled to track partner offerings and manage conversations. With AppDirect, Darwinbox onboarded over 60 partner solutions in 13 categories. HubSpot and SSO integrations made sales tracking and logins easier. The marketplace increased lead generation and improved partner and customer experience.
Measuring Presentation Software Success in Information Technology And Services Deployments
Status Solutions
- Information Technology And Services
- Small
Westerville, USA
Status Solutions used Ingage to improve sales presentations for their SaaS platform. Before Ingage, the team struggled with outdated PowerPoints... and unreliable live demos. Ingage let them create dynamic, interactive presentations that work offline and are easy to update. Sales reps now show complex features clearly and skip to relevant content for each prospect. Onboarding is faster, and analytics help track which solutions are discussed. The team uses Ingage for both sales and internal communications.
Limber
- Information Technology And Services
- Small
Helsinki, Finland
Limber uses Seidat to improve their sales presentations. They send standardised Seidat decks to prospects before meetings. In meetings, they... use a flexible matrix slide deck to tailor content for each audience. After meetings, they share tailored proposals and track if prospects open the links. Seidat helps Limber manage materials and boost sales flow. Limber credits Seidat for helping them win more customers.
CMIT Solutions
- Information Technology And Services
- Large
Austin, USA
CMIT Solutions used Beautiful. ai to solve a marketing bottleneck and improve IT education and training presentations. The company, with...over 270 locations and 165 franchise owners, needed to communicate technical information in a more engaging way. By adopting Beautiful.ai, they made presentations more visually appealing and saved an estimated 15 hours per month. The tool allowed non-designers to create high-quality decks, freeing up marketing resources and ensuring brand consistency.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Akamai Technologies, Inc.
- Information Technology And Services
- Very Large
Cambridge, USA
Validity’s DemandTools helped Akamai clean up 20,000 accounts per week, up from 200-300 per month. The sales team now trusts... their Salesforce data and spends less time on manual cleanup. Akamai increased clean accounts in Salesforce from 60% to 90%. One full-time employee was redeployed to more productive work. The team can now quickly import, update, and manage data, boosting sales effectiveness.
Arise Virtual Solutions
- Information Technology And Services
- Large
Miramar, USA
AmplifAI helped Arise Virtual Solutions boost solves per day by 34%. New hire onboarding became faster with micro-learnings and AI-driven... coaching. Handle time dropped by 24%. Coaching sessions were 65% more effective. Remote agents learned skills faster and met KPIs. Workforce management integration improved agent scheduling and utilization.
Ness Digital Engineering
- Information Technology And Services
- Small
Centrical helped Ness Digital Engineering’s V-Ness unit cut onboarding time from 4 months to 1. 5 months. Retention of new...hires rose by 90%. Learning programs improved proficiency by 22% across all KPIs. SLA compliance also improved by 22%. About 60 employees onboard yearly, saving over 21,000 man hours. Centrical’s platform delivered real-time feedback and personalized microlearning.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Zebra Technologies
- Information Technology And Services
- Large
Lincolnshire, USA
Zebra Technologies worked with ZS after acquiring Motorola Solutions’ enterprise business. They needed to reinvent their go-to-market channel strategy and... build a new partner program. ZS helped Zebra create a flexible and scalable partner program framework. This framework allowed Zebra to recruit new partners and support business growth. Zebra used a methodical approach to integrate teams and develop a strong partner ecosystem.
Top Stories in Information Technology And Services about adoption of Sales Intelligence software
Informa TechTarget
- Information Technology And Services
- Large
Newton, USA
Autobound's API helped Informa TechTarget launch IntentMail AI, boosting user retention by 30%. Sales reps now generate personalized emails 60-120x... faster, cutting email creation from 20-30 minutes to under 30 seconds. The integration saved over $400,000 in development costs and was 8x faster to deploy than building in-house. Over 250,000 messages were generated, and 75% of users became power users, making IntentMail AI a core feature in Priority Engine.
Darwinbox
- Information Technology And Services
- Large
Hyderabad, India
Darwinbox used Hunter to improve their email outreach for sales and marketing. Before Hunter, they faced high bounce rates and... unreliable email verification. After switching, they saw a 15-20% improvement in identifying valid email addresses. Their response rate from sales-qualified leads doubled from 6% to 12%. The team also found Hunter easy for onboarding and managing multiple users.
Hyperquery.ai
- Information Technology And Services
- Small
San Francisco, USA
Growbots Concierge helped Hyperquery. ai boost their outbound sales reply rate from 0.1% to 1.9%. Hyperquery.ai, a data notebook startup,...struggled with low deliverability and lacked outbound sales expertise. By outsourcing 95% of their outbound activities to Concierge, they avoided hiring in-house SDRs and received expert guidance. Over nine months, they built a scalable, predictable lead generation engine and gained valuable insights into their target personas. The Concierge service enabled Hyperquery.ai to grow their business with minimal effort and consistent results.
UpCloud
- Information Technology And Services
- Small
Helsinki, Finland
Cognism helped UpCloud double its sales opportunities in just two months. The sales team increased its connected call rate from... 4% to 27% using Cognism’s quality contact data. UpCloud’s BDRs now save 8 hours per week on manual work. All of UpCloud’s opportunities now come from Cognism data. The team values Cognism’s GDPR compliance and seamless Salesforce integration.
The Stepstone Group
- Information Technology And Services
- Very Large
Düsseldorf, Germany
TravelTime API helped The Stepstone Group improve job search by letting users filter jobs by commute time, not just distance. This change led... to a 10% increase in conversions and more job applications on Totaljobs. Recruiters on Jobsite found 60% more relevant candidates using commute-based search. The API also reduced costs compared to other providers. Users now stay on the platform longer and find jobs that fit their travel needs.
Measuring Marketing Automation Success in Information Technology And Services Deployments
Landstack
- Information Technology And Services
- Small
UK
Kulea’s BDaaS lead generation service helped Landstack, a UK SaaS platform, reach more land and property developers. Landstack needed to... book meetings with new prospects after exhausting their existing database. Kulea created a targeted digital marketing campaign with custom messaging. The campaign quickly generated strong interest and meetings, exceeding Landstack’s expectations. Landstack’s Head of Business Development praised the speed and impact of the results.
Informatica
- Information Technology And Services
- Large
Redwood City, USA
Informatica shifted from a perpetual license model to a subscription and cloud-based model. The company invested over $1 billion in... R&D to build a new cloud data management platform. By 2022, 95% of Informatica's revenue became recurring. Informatica implemented new CRM and ERP systems, consolidated customer care, and launched new support offerings. The transformation increased their total addressable market fivefold and improved renewal rates.
Microsoft
- Information Technology And Services
- Very Large
Redmond, USA
Microsoft's Product Marketing team used Opal to fix their content intake process. They replaced scattered spreadsheets and emails with Opal... Stamps and a central calendar. Content production time dropped from 3 weeks to 5 days. Approval time was cut by 50%. The team now saves 50 hours each month and can launch 60-piece content blitzes in 48 hours. Opal made planning and sharing content much faster and easier.
Thales
- Information Technology And Services
- Very Large
Paris, France
Intelex helped Thales manage HSE and ESG data across 280+ global sites. Thales used Intelex to automate data collection and... KPI tracking, replacing manual processes. The platform enabled Thales to handle 215,000 data points annually, improving reporting precision and efficiency. Customizable features allowed Thales to meet regional regulatory needs and boost worker engagement. API integration supported BI dashboards for better performance visibility. Thales saw improved training adoption and a stronger safety culture.
Guru
- Information Technology And Services
- Medium
Philadelphia, USA
Guru used Sendoso to send personalized gifts like cupcakes and digital gift cards to prospects. This approach led to a... 5X increase in response rates compared to outreach without gifting. The gifting campaigns drove 40% of Guru’s cold outbound meetings and achieved a 3X ROI in pipeline generated. Guru’s team also used Sendoso to reward customers for surveys and reviews, strengthening relationships. The Sendoso platform helped Guru scale personalized gifting while keeping each interaction unique.
Information Technology And Services examples of Driving Business Value with Digital Asset Management
LogicForce
- Information Technology And Services
- Small
Nashville, USA
Asset Panda helped LogicForce cut manual asset tracking time by up to 75% each week. The team switched from Excel... and accounting software to Asset Panda, saving 2 to 3.5 hours weekly. LogicForce now tracks assets in real time and reduced theft and loss. The company gained a clearer financial picture and improved accuracy in its books. Asset Panda also enabled barcode scanning and Salesforce integration for LogicForce.
Simpleview
- Information Technology And Services
- Medium
Tucson, USA
Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
Simpleview
- Information Technology And Services
- Medium
Tucson, USA
Cloudinary helped Simpleview manage 2. 5 billion images and videos daily for tourism websites. Simpleview embedded Cloudinary into its CMS...and DAM, letting destination marketing teams edit and optimize images without technical skills. This led to a 98% customer retention rate and supported over 1,300 clients. Cloudinary’s automation and AI features made image handling fast and easy, even during traffic spikes. Simpleview’s customers now enjoy seamless, high-speed visual experiences.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
AiRISTA
- Information Technology And Services
- Medium
Sparks, USA
AiRISTA uses Texas Instruments microcontrollers in its A1 Bluetooth Low Energy tags. These tags power solutions for asset tracking, staff... safety, and inventory monitoring. The TI MCU enables long battery life, low cost, and submeter accuracy. AiRISTA integrates TI’s technology with its Unified Vision Solution software. This partnership helps AiRISTA deliver reliable real-time location services for many industries.
Information Technology And Services Success stories in Driving ROI and Results using Mobile Marketing solutions
Edge Technologies
- Information Technology And Services
- Small
Amsterdam, Netherlands
Edge Technologies used Betty Blocks to replace seven separate software systems with one unified platform. A single employee built a... custom CRM and product management system in just two months. The new solution increased productivity by 20% and reduced reliance on external vendors. Edge Technologies now manages all business processes in one scalable, in-house system. The company can build new applications up to eight times faster than before.
Forte Digital
- Information Technology And Services
- Medium
Oslo, Norway
Forte Digital used LINK's communication solutions to improve customer journeys. They integrated RCS, SMS, and marketing automation for more personal... and scalable messaging. This helped their clients in retail and ecommerce reach customers with targeted, automated campaigns. The partnership enabled rich messaging and better engagement, shown by a successful RCS pilot with Christiania Belysning. Forte Digital saw stronger omnichannel capacity and improved ROI from richer, more direct communication.
Kinsta
- Information Technology And Services
- Medium
Los Angeles, USA
Kinsta set up OneSignal in just 15 minutes. They saw an immediate increase in conversions. Push notifications became their third... highest organic traffic source in under three months. Kinsta used OneSignal’s segmentation to target non-customers and upsell services. Their push traffic converts at a rate of 2.5%. The team sends two push notifications per week to maximize engagement.
Geotab
- Information Technology And Services
- Medium
Oakville, Canada
Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
Neura
- Information Technology And Services
- Small
Palo Alto, USA
Neura used Apptopia's mobile intelligence API to cut their sales cycle by over 50%. They integrated Apptopia data into Airtable,... helping sales and marketing teams target the right leads. This reduced their cost-per-lead by nearly 500%. Neura improved lead qualification and sales outreach. The result was better team alignment and faster growth.
Information Technology And Services Clients Speak: The Impact of deploying CPQ solutions
Zapier
- Information Technology And Services
- Large
San Francisco, USA
DealHub’s no-code CPQ helped Zapier cut go-to-market rollout time by 50%. The platform replaced a fragile 100-step workflow with automated,... logic-driven quoting. Manual quoting steps dropped by over 60%. Approval cycles shrank from days to under 8 hours. Zapier’s RevOps team now deploys new configurations in hours, not weeks. Clean quote data improved audit speed and forecast accuracy.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
Information Technology And Services Clients Speak: The Impact of deploying Proposal Management solutions
Remofirst
- Information Technology And Services
- Small
San Francisco, USA
PandaDoc helped Remofirst save 15 minutes per proposal by automating contract creation. Sales reps now use standardized templates, which cut... down on errors and reduce legal review needs. Integration with HubSpot lets reps send contracts faster and track pricing trends. Leadership now has better visibility into pricing and discounts. Remofirst can send more contracts daily and make smarter sales decisions.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Crownpeak
- Information Technology And Services
- Medium
Denver, USA
Crownpeak used Responsive to automate their RFP response process. Before, their team spent days on each RFP, searching for answers... and working overtime. With Responsive, they now answer 80% of RFPs in one click using the Content Library and Auto Respond. This led to a 1000% increase in efficiency and a 6x return on investment within months. Sales reps now spend more time with prospects and win more deals.
DocuSign
- Information Technology And Services
- Large
San Francisco, USA
Loopio helped DocuSign handle a 200% increase in RFP submissions. The proposal team finished security questionnaires in hours instead of... days. Loopio enabled DocuSign to expand from 25 to 132 users worldwide. The platform made RFP responses more consistent and higher quality. DocuSign now manages more RFPs with less manual work and better collaboration.
Information Technology And Services Success stories in Driving ROI and Results using Digital Analytics solutions
conova communications GmbH
- Information Technology And Services
- Small
Salzburg, Austria
Hitachi Unified Storage and Virtual Storage Platform helped conova communications GmbH double performance for its customers. The IT services provider... needed reliable, high-performance block storage to meet fast-changing customer demands. Hitachi delivered a solution that enabled 100% data availability and 50% faster batch runs. Customer satisfaction increased, and onboarding new clients became easier. Conova now stays competitive in a tough IT services market with scalable storage and strong support.
Digitate
- Information Technology And Services
- Medium
Pune, India
Digitate used Samplify to survey IT professionals about AI in network management. The team needed fast, cost-effective research for a... content marketing campaign. Samplify let them target IT pros and segment by role. Over 500 responses powered an eBook with key insights. 60% of IT workers would delay fixing an outage to finish a movie. The results shaped Digitate’s marketing and sales strategy.
Blis
- Information Technology And Services
- Medium
London, UK
Blis used GWI to access deep consumer insights for new market expansion. Before GWI, Blis struggled to understand the motivations... behind consumer behaviors in different regions. GWI provided reliable, declarative data that helped Blis connect the 'why' to the 'where' in their location data. This enabled Blis to offer clients richer audience profiling and validate campaign briefs. As a result, Blis improved client relationships and unlocked new business opportunities in untapped markets.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Top Stories in Information Technology And Services about adoption of SEO software
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Personio
- Information Technology And Services
- Large
Munich, Germany
Ryte helped Personio, a leading HR software provider, boost their content performance. The marketing team used Ryte's search engine optimization... tools to monitor keywords and optimize content. In one year, Personio increased organic impressions by 55% and organic clicks by 51%. Ryte enabled Personio to win hundreds of #1 search positions and featured snippets. The platform streamlined workflows and improved keyword analysis for the content team.
HighGear
- Information Technology And Services
- Small
Frederick, USA
Keylime Toolbox helps HighGear track SEO query data lost due to 'not provided'. The platform lets HighGear segment queries and... analyze SEO data. This helps them separate ranking changes from seasonality. HighGear can now measure SEO performance and understand Google organic visitors. The tools and education from Keylime Toolbox support better SEO decisions.
Ministry Brands
- Information Technology And Services
- Large
Knoxville, USA
Ministry Brands used urllo to automate and manage thousands of URL redirects for over 50 white-label clients. The company faced... challenges with SSL certificate management and redirect complexity during a period of 3x growth. urllo enabled fast, secure, and consolidated redirect management, saving tens of thousands of dollars and reducing errors. Ministry Brands integrated urllo’s API into their internal dashboard, streamlining workflows and improving reliability. The partnership allowed Ministry Brands to scale infrastructure and deliver seamless web migrations for their clients.
Measuring Team Collaboration Success in Information Technology And Services Deployments
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Syscon ERM Services Pvt. Ltd.
- Information Technology And Services
- Large
California, USA
Flock helped Syscon ERM Services cut email use by 45% and meetings by 55%. Syscon needed a better way to... connect teams in the USA and India. Email and old video tools were slow and hard to use. Flock made file sharing and team chat easy. Teams now meet instantly and work faster. Managers use Flock to assign tasks and track deadlines. Flock improved team bonding and helped Syscon grow.
Construo
- Information Technology And Services
- Small
Zurich, Switzerland
TimeCamp helped Construo save 2 hours on reporting. Construo used TimeCamp to track work time and analyze productivity. The tool... gave them insights into task durations and meeting times. TimeCamp made it easy to manage absences and payroll. Construo improved reporting accuracy and streamlined HR processes. The company now makes better decisions with clear time data.
Information Technology And Services examples of Driving Business Value with Email Marketing
Akamai Technologies, Inc.
- Information Technology And Services
- Very Large
Cambridge, USA
Validity’s DemandTools helped Akamai clean up 20,000 accounts per week, up from 200-300 per month. The sales team now trusts... their Salesforce data and spends less time on manual cleanup. Akamai increased clean accounts in Salesforce from 60% to 90%. One full-time employee was redeployed to more productive work. The team can now quickly import, update, and manage data, boosting sales effectiveness.
G3 Comms
- Information Technology And Services
- Medium
London, UK
Rocketseed helped G3 Comms boost engagement with targeted email campaigns. The marketing team used Rocketseed to control design and messaging,... while IT managed companywide signatures. Banner campaigns promoted G3 Comms’ full range of services to clients and prospects. Real-time click alerts gave the sales team new leads. G3 Comms achieved up to 20% engagement from these campaigns.
Euverify
- Information Technology And Services
- Small
Mailercloud helped Euverify reach a 98% inbox placement rate for their emails. Euverify unified all their transactional and marketing emails... using Mailercloud's platform. They automated onboarding and improved email authentication with SPF, DKIM, and DMARC. User verification and activation became twice as fast. Email-related issues dropped by over 90%.
Athéo Ingénierie
- Information Technology And Services
- Small
France
Exclaimer helped Athéo Ingénierie manage professional email signatures for all employees. The IT services company wanted an easy, reliable solution... to streamline corporate communications. Exclaimer’s platform was simple to set up and required no extra support. Athéo Ingénierie used email signatures to boost customer communications and marketing. They valued Exclaimer’s responsive support and evolving features.
Information Technology And Services Success stories in Driving ROI and Results using Channel Partner Management solutions
Qualtrics
- Information Technology And Services
- Large
Provo, USA
Qualtrics used WorkSpan to automate and scale their AWS partnership. The team grew AWS Marketplace transactions by 1775% year-over-year. Shared... referrals increased by 700%. WorkSpan automation cut manual work, saving 20 hours per week. This let Qualtrics expand their business to nine figures without adding more staff. The partnership became more strategic and collaborative with AWS.
HGS used Channeltivity to improve partner enablement and streamline channel management. The company needed a better way to support partners... and provide easy access to training and marketing materials. Channeltivity replaced a costly Salesforce Communities setup, allowing HGS to quickly update content and integrate with Salesforce CRM. The platform made it easier for partners to register deals and access resources from any device. This led to increased partner engagement and more deal registrations.
FVC uses the ZINFI partner portal to automate marketing and technical tasks. The portal helps FVC register deals, track leads,... and provide training and certifications for NETSCOUT products. FVC’s team relies on the portal for up-to-date product information and sales assets. Employees across multiple countries use the portal daily to find new opportunities and manage customer relationships. The portal’s frequent updates and easy navigation improve FVC’s efficiency and satisfaction.
Surfe
- Information Technology And Services
- Small
Paris, France
Kiflo helped Surfe transform its partner program. Surfe moved from a basic affiliate setup to a structured, multi-tiered system. Kiflo... enabled full deal visibility and seamless integrations with HubSpot and Stripe. Partner-submitted leads increased by 33%. Partner-sourced revenue grew from 1% to 15% in one year. Surfe now manages affiliates, resellers, and service providers in one platform.
Top Stories in Information Technology And Services about adoption of E-Commerce Platform software
PrintXpand
- Information Technology And Services
- Small
Ahmedabad, India
PrintXpand used Webkul’s Magento 2 extensions to fix key problems in their online web-to-print store. They added WhatsApp Contact for... better customer communication, OTP for secure logins, and One Step Checkout to reduce cart abandonment. These changes made the store safer and easier to use. After the update, PrintXpand saw a large increase in customer engagement and sales.
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
LinkSquares
- Information Technology And Services
- Medium
Boston, USA
LinkSquares used FastSpring Interactive Quotes to replace long, confusing pricing emails. The sales team saved 30 minutes per opportunity and... doubled conversion rates. Prospects now test pricing options themselves, making conversations faster and clearer. Sales reps use analytics from these interactions to improve follow-ups. The new process gives prospects a visual, easy-to-understand pricing guide.
SAI Global
- Information Technology And Services
- Large
Sydney, Australia
SAI Global used the Intershop Commerce Platform to unify its digital commerce across Asia-Pacific, Europe, and America. The company needed... a solution to integrate multiple service components and manage cross-sell and subscriptions. Intershop delivered a scalable SaaS platform with localization, campaign management, and complex pricing. The rollout took 16 months and covered 51 locations, importing 1.6 million product sets and 4.5 million variations. Integrations included Salesforce CRM and payment providers like Worldpay and Stripe.
Measuring Live Chat Success in Information Technology And Services Deployments
Tap My Back
- Information Technology And Services
- Small
Lisbon, Portugal
Tap My Back switched from Intercom to HelpCrunch to lower costs and improve customer support. They used HelpCrunch for proactive... live chat, email marketing, website popups, and a knowledge base. The team saw faster response times and higher customer engagement. Email campaigns powered by HelpCrunch led to a big increase in platform usage. Tap My Back now delivers more responsive support and greater client satisfaction.
Integratec
- Information Technology And Services
- Small
Mexico
Tidio chat flows helped Integratec boost qualified lead generation by 25%. The company used chatbots to filter prospects and provide... 24/7 support. Tidio’s ticketing system improved request tracking and automated answers to common questions. Now, 26% of website visitors engage with the chatbot, improving customer segmentation. Integratec’s team values the user-friendly interface and responsive support from Tidio.
Genesys
- Information Technology And Services
- Large
Menlo Park, USA
Genesys used its own Genesys Cloud CX platform and AI tools to improve its product support team. The team saw... a 20-point increase in customer experience scores. They reduced routing time by 34% and cut average handle time by five minutes. Case escalations dropped by 43%. The team saved 157,000 working hours in three years and achieved a 9.8X ROI. Employee development time increased by 90%, and attrition stayed below 3%.
Tealium
- Information Technology And Services
- Medium
San Diego, USA
Tealium used UserTesting to improve its product navigation and user experience. The team tested new menu designs and information architecture... with real users. They achieved a 63% task success rate and 76% first-click accuracy, both above industry benchmarks. Visual design was rated 19% more inspiring and 10% more clean. User feedback helped Tealium create a more intuitive, user-centered product.
ProfitWell
- Information Technology And Services
- Small
Boston, USA
ProfitWell used Proof Experiences to personalize calls to action on their blog. The marketing team showed visitors the most relevant... content based on their behavior. This led to a 162% increase in leads from content downloads. The team achieved this with zero engineering time. They hit all their marketing goals by targeting high-value gated content. Email submissions for downloadable assets rose sharply.
Software AG (TrendMiner)
- Information Technology And Services
- Large
Darmstadt, Germany
Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
Seso
- Information Technology And Services
- Small
San Francisco, USA
Seso used Front to unify customer communication across email, phone, and text for 50–60 team members. Before Front, Seso struggled... with scattered tools and poor visibility, making it hard to scale personal customer relationships. With Front, Seso centralized all channels, improved team collaboration, and enabled clear ownership of customer requests. The team saw faster responses, fewer dropped tasks, and a calmer work environment. Seso quickly onboarded staff and now uses data to drive service improvements.
Cin7
- Information Technology And Services
- Medium
Auckland, New Zealand
Cin7 used ChurnZero to cut customer churn by 60% quarter over quarter. The Cin7 team unified customer data and automated... digital campaigns with ChurnZero. They targeted customer segments and drove adoption using real-time usage insights. ChurnZero helped Cin7 scale customer success operations without hiring more staff. The team now shares customer success data across the company and plans to expand digital engagement for growth.
Software AG (TrendMiner)
- Information Technology And Services
- Large
Darmstadt, Germany
Gainsight CS and PX helped Software AG’s TrendMiner build a digital customer success model. They automated onboarding and user engagement... using in-app communications and adoption data. NPS scores rose by 35 points. Initial user activation improved by 10%. NPS survey responses increased 5x. TrendMiner now delivers value to more users at scale with digital-led customer journeys.
Globiva
- Information Technology And Services
- Medium
Gurgaon, India
Ameyo’s omnichannel customer engagement solution helped Globiva increase conversions by 12-15%. Globiva faced issues with real-time monitoring, scalability, and low... data utilization. Ameyo provided a unified platform for multiple communication channels and advanced auto dialing. Real-time dashboards and business-specific reports improved agent performance tracking. Globiva now manages remote operations for 3000+ agents more efficiently.
Genesys
- Information Technology And Services
- Large
Menlo Park, USA
Genesys used its own Genesys Cloud CX platform and AI tools to improve its product support team. The team saw... a 20-point increase in customer experience scores. They reduced routing time by 34% and cut average handle time by five minutes. Case escalations dropped by 43%. The team saved 157,000 working hours in three years and achieved a 9.8X ROI. Employee development time increased by 90%, and attrition stayed below 3%.
NCR
- Information Technology And Services
- Very Large
Atlanta, USA
TheyDo helped NCR scale journey management across its enterprise. NCR used TheyDo to connect product development, customer experience, and operations... teams. The platform enabled mapping and linking of opportunities and solutions across multiple customer journeys. Teams from different departments could easily access and use journey management tools. NCR’s service design team used TheyDo to drive product innovation and improve customer experience. TheyDo made it easier for NCR to identify opportunities and manage solutions at scale.
How Contract Management is Delivering ROI for Information Technology And Services Leaders
Koombea
- Information Technology And Services
- Small
Florida, USA
Juro helped Koombea automate contract workflows for sales and HR. Before Juro, contract approvals took weeks and caused stress due... to version control issues. With Juro, Koombea set up a self-serve contract process and a central contract repository in just one week. Approvals now take seconds, and legal risk is reduced. The team saves time, money, and avoids stress with Juro's intuitive interface and audit trail.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
A privately held managed services company
- Information Technology And Services
- Medium
Field Nation helped a managed services company complete over 24,000 work orders. The company moved 85% of its field service... projects to Field Nation. Technician sourcing became 20–30% faster. Site revisits dropped by 30% due to higher-quality technicians. Each job saved 10–20 minutes with app-based milestone tracking. The company gained more repeat clients and improved reliability.
Information Technology And Services examples of Driving Business Value with Endpoint Security
Options IT
- Information Technology And Services
- Medium
London, UK
Red Sift OnDMARC helped Options IT, a managed service provider, secure email for over 550 clients. Options IT needed a... simple, effective DMARC solution to protect financial services firms from phishing and spoofing. OnDMARC offered fast onboarding and quick DMARC enforcement, improving email deliverability and sender reputation. Features like Dynamic SPF and Dynamic DMARC made setup and management easy. Options IT now includes OnDMARC as a core part of its managed platform.
Options IT
- Information Technology And Services
- Medium
London, UK
Red Sift OnDMARC helped Options IT, a managed service provider, secure email for over 550 clients. Options IT needed a... simple, effective DMARC solution to protect financial services firms from phishing and spoofing. OnDMARC offered fast onboarding and quick DMARC enforcement, improving email deliverability and sender reputation. Features like Dynamic SPF and Dynamic DMARC made setup and management easy. Options IT now includes OnDMARC as a core part of its managed platform.
Measuring Community Management Success in Information Technology And Services Deployments
The Data Lab
- Information Technology And Services
- Small
Edinburgh, UK
Hivebrite helped The Data Lab launch an online community for data and AI professionals. In one year, the community grew... to over 2,400 members from 80 industries and 50 countries. The Data Lab used Hivebrite’s Mentoring Module to set up 50 mentoring pairs in the first year. The platform made it easy for members to connect, learn, and find support. Participants found the mentoring program valuable for career growth and networking.
Scalable.co
- Information Technology And Services
- Small
Austin, USA
Scalable. co used Memberium to build a membership site with advanced branding and cohort features. They set up group accounts...using BuddyBoss and LearnDash to run concurrent courses and manage cohorts. Memberium enabled secure team management with umbrella and child accounts. The integrated calendar kept members updated on live events and workshops. This setup improved training delivery and member engagement.
Signifyd
- Information Technology And Services
- Medium
San Jose, USA
Signifyd used CaptivateIQ to manage complex, consumption-based commissions. Before, they relied on spreadsheets, which made payouts hard to track and... risky. CaptivateIQ gave reps and managers a self-serve portal to see earnings and drivers. The RevOps team could support more payees and update plans easily. This reduced manual work and lowered the risk of over- or under-paying on usage-based deals.
Warmly
- Information Technology And Services
- Small
San Francisco, USA
Warmly replaced manual commission tracking with QuotaPath. The team automated payouts, saving five to eight hours each month. QuotaPath eliminated... errors and audits from spreadsheet-based processes. Sales reps gained real-time visibility into earnings, boosting motivation. Leadership saw increased trust and transparency in compensation. The company saved thousands of dollars monthly by reducing time spent on troubleshooting commissions.
Information Technology And Services Clients Speak: The Impact of deploying Payment Gateways solutions
Lightspeed
- Information Technology And Services
- Medium
Montreal, Canada
Lightspeed uses Adyen to simplify restaurant payments. The partnership offers embedded payments and multiple terminal options. This helps restaurants handle... complex payment needs easily. Lightspeed and Adyen focus on making payment processes smooth for users. Their solutions support growth in the food and beverage industry. The collaboration drives innovation for restaurant businesses.
Cargas Systems
- Information Technology And Services
- Medium
Lancaster, USA
Cargas Systems used BlueSnap to automate accounts receivable and payments. Their old system caused duplicate invoices and required manual work.... BlueSnap integrated easily with Sage Intacct and was set up in one day. Automated payment reminders and clear email communication improved collections. The team now customizes payment options and shares notes in one place. Managers gained time to focus on higher-level tasks.
How Sales Engagement is Delivering ROI for Information Technology And Services Leaders
RealtyNinja
- Information Technology And Services
- Small
Vancouver, Canada
Dialpad helped RealtyNinja’s support team handle 37% more calls without hiring extra agents. RealtyNinja struggled with dropped calls and poor... support from their old phone system. Dialpad provided stable call quality for their global team, including agents in Canada, Brazil, and the Philippines. The AI features transcribe calls and assist agents in real time. RealtyNinja’s team now focuses on clients, not tech issues, and reports higher satisfaction for both agents and customers.
Braintrust
- Information Technology And Services
- Medium
San Francisco, USA
Mixmax helped Braintrust book more meetings with its email engagement tools. The team used Mixmax CTAs to make scheduling easier.... They found it more effective than sharing plain links. The integration with Tenor let them add GIFs to emails. This made their messages more engaging and fun. The team reported higher success with meeting bookings.
FoodGenius Labs
- Information Technology And Services
- Small
Munich, Germany
FoodGenius Labs used CHILI GraFx to automate marketing for restaurants. Their platform now lets users create menus, social posts, and... offers with just a few clicks. The integration combines backend API automation with a frontend editor, making asset creation fast and easy. Restaurant chains can now generate and customize marketing materials for each location, saving time and keeping brand consistency. Local teams feel more control, while central management ensures templates stay on brand.
Swap
- Information Technology And Services
- Medium
London, UK
Swap used Reachdesk to send more gifts across three global offices. They saw 94% year-over-year growth in gifts sent from... 2024 to 2025. Their claim rate rose to 37% in 2025, up from 19% in the first three months. Swap unified their sales and customer teams with one gifting playbook. This helped them boost engagement and grow their sales pipeline.
Information Technology And Services Success stories in Driving ROI and Results using Marketing Attribution solutions
Nakatomi
- Information Technology And Services
- Small
Sydney, Australia
Prelaunch. com helped Nakatomi test and validate the Prologue by NIDA product. Nakatomi used Prelaunch’s virtual focus groups to identify...and qualify leads. About 33.4% of interested people subscribed for more info, and 51.7% of those made a $1 reservation. 98.1% of reservations took the qualifying survey, and 86.5% of those qualified for product testing. This process gave Nakatomi a highly engaged group for feedback. The approach was cost-effective and improved the quality of insights for product development.
A Series B, NYC based, tech startup
- Information Technology And Services
- Medium
New York, USA
CaliberMind’s customer data platform helped a Series B tech startup in New York clean and unify their account and contact data. The company used... CaliberMind to enrich, score, and tier 40,000 accounts, segmenting them by fit and value. Integration with multiple data providers improved data quality and targeting. The startup built a focused target account list and projected $1.3B in potential annual recurring revenue. Sales and marketing teams could now plan and track engagement with high-value accounts.
Top Stories in Information Technology And Services about adoption of Mobile Advertising software
AppStock
- Information Technology And Services
- Medium
New York, USA
AppStock used Verve's Performance+ Marketplace to access exclusive mobile ad inventory. This integration led to a 56X increase in average... daily revenue and a 303% year-over-year rise in impressions. AppStock added new ad formats and expanded into new regions. The partnership included brand safety measures and proactive collaboration. AppStock quickly saw business growth and improved campaign performance.
Vistar Media
- Information Technology And Services
- Medium
New York, USA
Vistar Media used ADvendio’s integration to manage DOOH campaigns more efficiently. The challenge was fragmented workflows and manual data transfers... across systems. With the integration, Vistar Media unified campaign planning, inventory forecasting, and delivery reporting. Automated data syncing and real-time insights improved performance and revenue reconciliation. The result was better control over inventory and optimized advertising operations across regions.
Information Technology And Services Clients Speak: The Impact of deploying Sales Analytics solutions
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
How Web Security is Delivering ROI for Information Technology And Services Leaders
Cherry Servers
- Information Technology And Services
- Small
Siauliai, Lithuania
Cherry Servers used iDenfy’s AI-powered identity verification to fight rising fraud. The company saw a 33% drop in fraud rate... and a 58% increase in ID verification completion. iDenfy’s solution helped Cherry Servers onboard users faster and accept more documents from many countries. The cloud platform also cut new client verification time by 65%. Cherry Servers now filters fraudulent payments and reduces chargebacks with a smooth, secure process.
Options IT
- Information Technology And Services
- Medium
London, UK
Red Sift OnDMARC helped Options IT, a managed service provider, secure email for over 550 clients. Options IT needed a... simple, effective DMARC solution to protect financial services firms from phishing and spoofing. OnDMARC offered fast onboarding and quick DMARC enforcement, improving email deliverability and sender reputation. Features like Dynamic SPF and Dynamic DMARC made setup and management easy. Options IT now includes OnDMARC as a core part of its managed platform.
Measuring Personalization Success in Information Technology And Services Deployments
NetApp
- Information Technology And Services
- Large
San Jose, USA
Coveo helped NetApp improve their enterprise search with a unified index and AI. NetApp indexed 25 content sources and created... a single search experience for customers, employees, and partners. The new system led to a 4.5/5 customer satisfaction score and a 50% clickthrough rate per search event. NetApp saw a 33% drop in cost per answer and 3.5 million monthly page views to support sites. The analytics dashboard gave NetApp real-time insights to improve content and user experience.
How Chatbot is Delivering ROI for Information Technology And Services Leaders
Gainsight
- Information Technology And Services
- Medium
San Francisco, USA
Zoom AI Companion helped Gainsight standardize AI usage and address security concerns from third-party apps. Employees saved time with automated... meeting summaries and spent 17% more time in impactful discussions. Gainsight avoided tens of thousands of dollars in extra AI tool costs. Meeting hosts gained control over information sharing, supporting a transparent and connected culture. Team members now stay informed even if they miss meetings, boosting collaboration.
Measuring Digital Signature Success in Information Technology And Services Deployments
Equinix
- Information Technology And Services
- Large
Redwood City, USA
Conga CLM helped Equinix cut contract cycle time from 14 days to just 90 minutes. Manual contracting caused delays, errors,... and inconsistent contracts. Equinix used Conga to automate contract management and connect legal and sales teams. The company eliminated duplicate work and reduced risk by 70% with standardized templates. Real-time dashboards improved visibility and made customers and employees happier.
How Talent Management is Delivering ROI for Information Technology And Services Leaders
Qlik
- Information Technology And Services
- Large
King of Prussia, USA
Qlik used Intellum to unify learning for customers, partners, and employees after acquiring Talend. Completion rates jumped from 8% to... 23%. Monthly active user engagement rose from 15% to 45%. Partner certifications tripled year-over-year. Qlik embedded learning into its products, reducing support tickets and improving user experience. The Intellum platform helped Qlik drive product adoption, reduce churn, and boost recurring revenue.
Information Technology And Services Clients Speak: The Impact of deploying Employee Monitoring solutions
Undisclosed IT company (CEO: Dan)
- Information Technology And Services
- Medium
Kickidler was used by an IT company to monitor its US tech support team. After covert and open installation, productivity... rose by 27% in three days and stabilized at a 15% increase after two weeks. Monitoring revealed two employees were creating fake support tickets, leading to their dismissal. The company avoided hiring five new staff, balanced workloads, and saw request processing times return to normal. Kickidler paid for itself 15 times in one month.
How Event Management is Delivering ROI for Information Technology And Services Leaders
Geotab
- Information Technology And Services
- Medium
Oakville, Canada
Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
How Advertising is Delivering ROI for Information Technology And Services Leaders
Ziwo
- Information Technology And Services
- Small
Dubai, UAE
Ziwo used Realize Ads with Project Agora to reach more B2B leads. They wanted to engage senior managers and entrepreneurs... in the UAE, Saudi Arabia, and Morocco. Realize Ads helped Ziwo reach 33.5 million people and get 40% more leads. The cost per acquisition was 30% lower than other platforms. Project Agora gave Ziwo strong support and monthly reports.
Information Technology And Services examples of Driving Business Value with Auto Dialer
Geotab
- Information Technology And Services
- Medium
Oakville, Canada
Geotab used RingCentral to replace its old phone system. The company wanted better data and features for both employee and... customer communication. After switching, Geotab saw a 20% improvement in agent utilization cost-effectiveness. Employee satisfaction rose from 50% to 80%. Support teams became more responsive with fewer resources. Geotab now offers better support to resellers and customers using RingCentral's reporting and call management tools.
Information Technology And Services Success stories in Driving ROI and Results using Digital Signage solutions
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
Information Technology And Services Clients Speak: The Impact of deploying Referral Marketing solutions
Wing Assistant
- Information Technology And Services
- Medium
San Francisco, USA
Wing Assistant used ReferralCandy to launch an affiliate program. They wanted a better way to get new customers than Google... Ads. ReferralCandy helped them set up referral rewards and automate the process. The program gave $300+ for each successful referral. Wing Assistant generated $78,413 in referral revenue and achieved a 27.9x ROI. Their referral rate was 17.07%, about 7 times higher than the industry average.
Information Technology And Services examples of Driving Business Value with Other Demand Generation
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Information Technology And Services Clients Speak: The Impact of deploying Commerce and Sales solutions
Phase 3
- Information Technology And Services
- Small
UK
Phase 3 used Sage Intacct to improve project resource planning. The company gained better oversight of its projects. Sage Intacct... also helped Phase 3 improve credit control. The technology services provider has 70 employees. The solution gave them more control over their business processes.
Information Technology And Services Clients Speak: The Impact of deploying Demand Side Platform solutions
DAPAT Vista
- Information Technology And Services
- Small
Kuala Lumpur, Malaysia
elfo enabled DAPAT Vista to expand 2-way SMS coverage to all Malaysian telcos. DAPAT saw a 10-15% reduction in operational... costs. The partnership allowed DAPAT to handle over 17 million SMS messages for government agencies. elfo provided direct connectivity, custom SMS gateway features, and 24/7 technical support. DAPAT improved project management and reached a broader audience with elfo's messaging solutions.
Information Technology And Services Success stories in Driving ROI and Results using Conversation Intelligence solutions
monday.com
- Information Technology And Services
- Large
Tel Aviv, Israel
Gong helped monday. com align its sales and go-to-market teams with new brand messaging. The platform enabled sales enablement to...track adoption and identify where reps needed support. Sales managers improved pipeline reviews and one-on-ones, while customer success teams delivered more effective executive business reviews. Peer-to-peer coaching increased, and cross-functional collaboration improved. monday.com completed over 100 executive business reviews in one quarter using Gong's insights.
Information Technology And Services Success stories in Driving ROI and Results using Data Management Platform solutions
Iterable
- Information Technology And Services
- Medium
San Francisco, USA
Grammarly helped Iterable improve 93% of its communications. Employees saved 1.8 hours per week using Grammarly’s AI features. The marketing... team used Grammarly to keep messaging clear and on-brand, even across remote teams. Media outreach response rates increased by 250% after using Grammarly to tailor subject lines. Teams found it easy to integrate Grammarly into their workflows, reducing editing time and improving professionalism. International staff used Grammarly to bridge language differences and ensure consistency.
STARTEL Corporation
- Information Technology And Services
- Small
Irvine, USA
Floatbot. AI deployed a GenAI-powered real-time AI Agent Assist for STARTEL Corporation. The solution automated customer support and quote generation...for service requests and repairs. It integrated with STARTEL's CRM and ticketing systems, using data from websites, documents, and past cases. Deployment took just 15 weeks from finalizing requirements. STARTEL saw improved efficiency and more personalized customer interactions.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Information Technology And Services Success stories in Driving ROI and Results using Influencer Marketing solutions
Big Tech Brand
- Information Technology And Services
- Small
California, USA
Vazoola helped Big Tech Brand cut link building costs by 50%. The company switched from in-house efforts to Vazoola's Bounty... Express. Within six months, monthly organic traffic doubled from 8,000 to 16,000 visitors. Continued work with Vazoola pushed traffic to over 50,000 per month. The brand also tripled its backlinks and improved link quality while reducing annual SEO spend from $118,000 to $50,000.
The Stepstone Group
- Information Technology And Services
- Very Large
Düsseldorf, Germany
TravelTime API helped The Stepstone Group improve job search by letting users filter jobs by commute time, not just distance. This change led... to a 10% increase in conversions and more job applications on Totaljobs. Recruiters on Jobsite found 60% more relevant candidates using commute-based search. The API also reduced costs compared to other providers. Users now stay on the platform longer and find jobs that fit their travel needs.
Genesys
- Information Technology And Services
- Large
Menlo Park, USA
Genesys used its own Genesys Cloud CX platform and AI tools to improve its product support team. The team saw... a 20-point increase in customer experience scores. They reduced routing time by 34% and cut average handle time by five minutes. Case escalations dropped by 43%. The team saved 157,000 working hours in three years and achieved a 9.8X ROI. Employee development time increased by 90%, and attrition stayed below 3%.
Information Technology And Services Success stories in Driving ROI and Results using Calendar solutions
Construo
- Information Technology And Services
- Small
Zurich, Switzerland
TimeCamp helped Construo save 2 hours on reporting. Construo used TimeCamp to track work time and analyze productivity. The tool... gave them insights into task durations and meeting times. TimeCamp made it easy to manage absences and payroll. Construo improved reporting accuracy and streamlined HR processes. The company now makes better decisions with clear time data.
How Website Builder is Delivering ROI for Information Technology And Services Leaders
Nerd Nomads
- Information Technology And Services
- Small
Norway
Nerd Nomads used the Divi theme from Elegant Themes to build a travel blog. They needed a flexible, customizable, and... responsive WordPress theme for sharing travel stories and photos. Divi's page builder and support forum helped them create a unique, cozy design that matched their vision. The theme made it easy to update content and adapt the site for mobile devices. Nerd Nomads continues to use Divi as their blog grows.
Information Technology And Services Clients Speak: The Impact of deploying Sales Coaching solutions
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
RelevanC
- Information Technology And Services
- Medium
Paris, France
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
Massive IT
- Information Technology And Services
- Small
Tampa, USA
ConnectWise Partner Program helped Massive IT speed up their go-to-market and boost cybersecurity expertise. The program provided ready-made marketing materials,... sales resources, and training. Massive IT launched new marketing campaigns and closed managed service agreements for cybersecurity and Microsoft services. The company saw faster time to market, stronger partner engagement, and expanded revenue growth. ConnectWise enabled Massive IT to build repeatable sales and marketing processes for lead generation.
Measuring Sales Forecasting Success in Information Technology And Services Deployments
Okta
- Information Technology And Services
- Large
San Francisco, USA
Okta used Mediafly Value to improve sales performance. The team needed to show value to buyers earlier and struggled with... outdated sales content. Mediafly Value let sellers create real-time, data-driven business cases. This helped Okta engage buyers sooner and use the latest materials. As a result, Okta saw a 30% increase in win rates and influenced over $140 million in deal engagement. Sellers gained confidence and delivered stronger value stories to customers.
4i Digital
- Information Technology And Services
- Small
4i Digital integrated Dock Labs' verifiable credential technology to improve digital ID verification in Latin America. The solution lets users... reuse biometric-bound ID credentials across services, reducing onboarding friction and drop-offs. Clients can now issue portable digital credentials, speeding up onboarding and improving conversion rates. The platform adds security by tying credentials to user biometrics, helping prevent fraud. This approach supports banks, fintechs, and healthcare providers in modernizing identity flows.
Information Technology And Services Clients Speak: The Impact of deploying Social Media Marketing solutions
Upstack - Information Technology And Services - Medium
Upstack used Awario to boost social selling and lead generation. The team switched from Hootsuite to Awario for better social... listening and analytics. Awario helped Upstack identify new leads and engage with potential clients quickly. In six months, Upstack saw a 50-60x monthly ROI and generated millions in ARR. The platform also improved competitor tracking and influencer discovery for B2B sales.
Sofascore - Information Technology And Services - Medium
Sofascore uses Determ to monitor global media mentions and track PR impact. As Sofascore expanded internationally, manual tracking became unmanageable.... Determ helps filter out irrelevant mentions and delivers daily automated reports and real-time alerts. Multiple teams use Determ to monitor media, influencers, and branded content. The platform enables fast responses and efficient communications tracking across markets. Sofascore values Determ for its reliability and ability to handle complex, multilingual monitoring needs.
Dealavo - Information Technology And Services - Small
Brand24 helps Dealavo spot new business opportunities by monitoring online mentions and key phrases. The tool enables fast reactions to... brand discussions and supports link building through email alerts and filtering. Dealavo uses Brand24 for market research, product development, and benchmarking against competitors. Insights from Brand24 led to new sales, improved marketing strategies, and increased ROAS for Google Shopping Ads. Media monitoring also helped Dealavo identify trends, build partnerships, and expand internationally.
RelevanC - Information Technology And Services - Medium
RelevanC used Microsoft Invest DSP with GreenMetrics and Impact+ to cut carbon emissions in digital ad campaigns. They tested Wi-Fi... versus Edge, device types, and targeted low carbon sites. Power use dropped by 8.2x for IAB formats and 6.6x for video. GEF emissions fell by 10x for IAB and 6.8x for video. Click-through rates rose 9x on IAB formats. Ad performance stayed strong while lowering environmental impact.
AVEVA - Information Technology And Services - Large
Oktopost helped AVEVA increase social media engagement by 106%. The platform let AVEVA plan, schedule, and publish posts across many... networks from one dashboard. AVEVA used Oktopost to manage content for their flagship event, cutting publishing time by 50%. Employee advocacy doubled their social reach and boosted link clicks by 48%. Oktopost’s analytics let AVEVA focus on high-performing content and improve their social strategy.
Compunet Connections - Information Technology And Services - Small
ContentStudio helped Compunet Connections cut manual posting time in half. The company used automation and evergreen content tools to boost... engagement by 25–50%. They saw a 10–25% increase in followers. Monthly savings reached $100–$500, and productivity improved by 30–50%. ContentStudio made social media management easier and more consistent for this Canadian SMB.
Turbonomic - Information Technology And Services - Large
SocialHP helped Turbonomic onboard their entire workforce overnight. The company saw an 84% increase in employee adoption. Turbonomic reduced overall... costs by 63% with SocialHP. Employees shared more content in one week than in the entire previous year. The management team used SocialHP to boost sales and marketing reach through employee advocacy.