Customer Loyalty Management Customer Deals | Implementation & Best Practices

Krispy Kreme UK had a loyalty program that was not engaging customers or adding value. Members had lower average transaction... values than non-members, and rewards were mostly free doughnuts. The program only worked in Krispy Kreme stores, not in supermarkets or other channels. Krispy Kreme used HTK Horizon to create a new, multi-channel loyalty program called Krispy Kreme Rewards. Customers can now earn points in stores, supermarkets, online, and at service stations. Early results show member spending is rising and is now higher than non-member spending.
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Inmar's integrated media and incentives platform helped Jägermeister boost sales during key sports events. The campaign used chatbots, rebates, and... personalized cross-channel media, including video, display, and social ads. These ads targeted cooking fans, home entertainers, and NHL sports fans using first-party purchase and behavioral data. The results included a 2.46% sales lift, $2.30 IROAS, a redemption rate over 7 times the industry benchmark, and 1.1 million store visits.
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Lootly helped Brothers All Natural launch a new loyalty and referral program with point expiration. Their old system did not... allow points to expire, causing high liability and large discounts. With Lootly, they rebranded their program, added more ways for customers to earn and redeem points, and used email marketing to explain the changes. The new program produced a 6X ROI in 30 days and a 440% increase in new customers. Customers now redeem points more often, helping the brand control costs and boost sales.
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Marsello helped Brandini Toffee create an omnichannel loyalty and marketing program. The company integrated in-store and online rewards, making it... easy for customers to earn and redeem points. Brandini Toffee achieved a 114x ROI, a 90% reward redemption rate, and an 18% repeat purchase rate in 8 months. Their customer satisfaction rating reached 96%. Marsello's ease of use and integration with Shopify and Lightspeed supported their growth.
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ShoutOUT Engage helped Saaraketha run targeted and personalized SMS marketing campaigns. Saaraketha needed a simple way to inform customers about... new products and promotions. With ShoutOUT Engage, they quickly set up SMS campaigns using templates, scheduling, and personalization features. The built-in URL shortener and analytics tools increased website traffic and customer conversions. Saaraketha saw higher open rates and improved campaign performance with detailed tracking and reporting.
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CandyBar helped Elsom Cellars, a Seattle winery, build a loyal customer base. Jody, the owner, started the winery after a... career in construction. She wanted to create a community-focused wine experience. CandyBar supported her in growing the business and attracting more visitors. Elsom Cellars expanded to include a tasting room and events venue. The winery became a popular spot in downtown Seattle.
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Tada Loyalty helped Sour Sally move from physical membership cards to a digital loyalty program. This change made their membership... program more successful. Sour Sally used Tada to activate brand advocates and collect consumer insights. The new program improved customer relationships and increased revenue. The digital solution fit both their business and customer needs.
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Epsilon helped Anheuser-Busch improve their marketing efforts. The company used Epsilon's solutions to better connect with customers. This led to... stronger engagement. Anheuser-Busch saw better results from their campaigns. The partnership made their marketing more effective.
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AppCard and ShopKeep helped Magic Mix Juicery launch a simple digital loyalty program. The owner wanted an easy way to... reward customers and stop using paper punch cards. AppCard integrated with ShopKeep, making rewards automatic and easy for both staff and shoppers. 66% of customers enrolled in the program. The business gained better insight into customer preferences and improved customer retention.
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Death Wish Coffee wanted to re-engage dormant shoppers and improve their loyalty program. They used Smile.io to refresh their loyalty... program, introduced gamification techniques, and personalized email marketing with Klaviyo. As a result, they saw a 186% increase in loyalty-generated revenue and a 70% rewards redemption rate. The Swig League campaign and Ritual Rewards rebrand were key strategies in their success.
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VEMT's Loyalty Program helped Dunkin' Donuts improve customer experience. The program had an immediate impact on Dunkin' Donuts' share prices.... The case shows how marketing technology can drive business results. Dunkin' Donuts used VEMT to manage customer loyalty and engagement. The results were positive and visible in the stock market.
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TIBCO Cloud Integration and TIBCO Cloud API Management helped Campari Group build a hybrid API-led cloud platform. Campari shifted budget... to new IT projects and sped up time-to-market for integrations. The company improved real-time data availability and enabled secure API access for partners and customers. Campari also established a DevOps culture. 27 brands were integrated into the portfolio. Campari won the Trailblazer Award in 2019.
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Pobuca helped everest, part of Vivartia Group, build a loyalty scheme and create an omnichannel approach for its members. Everest wanted to... collect customer data from both physical stores and online orders. Pobuca combined this data to make a single profile for each customer. This helped everest understand customer behavior and segment their database. The solution focused on customer loyalty, engagement, and business intelligence.
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SpotOn POS helped El Castillito double sales and recover $50,000 in revenue. Owner Edith Bello needed real-time sales data and... flexible menu management. SpotOn provided a customizable restaurant POS system and strong Spanish support. Bello gained insights into top-selling items and improved menu optimization. The solution made business operations easier and more profitable.
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Xoxoday Compass helped a private bank move from quarterly to real-time incentives. Advisors could now see their earnings instantly and... track their progress. This new system improved performance visibility and reduced advisor attrition. The bank saw a 28% increase in wealth management advisor retention. Managers used real-time data to coach advisors and close performance gaps. The platform created a culture of continual motivation and recognition.
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BPC's SmartVista digital banking platform powers TONIK Financial, the first virtual bank in the Philippines. TONIK uses BPC's Radar Payments... SaaS for payment switching, fraud management, and card lifecycle management. This helps TONIK route transactions efficiently and keep customer data secure. The solution supports fast market entry and strong performance for digital banking.
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Tremendous helped MAF, a mobile advertising platform, control user payouts and reduce fraud risk. MAF integrated the Tremendous API in... just one week. This let MAF offer PayPal and gift cards directly to users, keeping them engaged after campaigns. Before, MAF relied on publishers for payments, which limited growth and user experience. Now, MAF can work with more publishers and offer real-world rewards to more users.
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Yollty helped Rawdish launch a digital loyalty program for their restaurant in Luxembourg. Rawdish wanted a sustainable, paperless solution to... reward loyal customers and encourage repeat visits. The Yollty platform made it easy for clients to collect points and redeem rewards using their smartphones. Rawdish values the eco-friendly approach and the simple user experience. They rate Yollty a 10 out of 10 for helping them thank their customers and grow their brand.
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Eber helped Kinokuniya move from traditional membership cards to a digital loyalty program. Kinokuniya used Eber's loyalty marketing platform to... improve customer engagement. In six months, Kinokuniya gained over 10,000 new customers. The digital program made it easier for customers to join and participate. This change helped Kinokuniya grow its customer base quickly.
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Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's... Loyalty+, Engage+, Insights+, CDP+, and Rewards+ products. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.
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ekar used Voucherify and Braze to lower their customer acquisition cost. They reduced CAC by 40% in one year. Voucherify... helped ekar run better promotions. Braze supported their marketing efforts. This led to big savings for ekar.
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Zinrelo's loyalty information platform helped increase revenue per email by 26%. The solution focused on using loyalty data to improve... email marketing results. The case highlights the impact of loyalty-driven personalization. No specific customer name, industry, or company size is mentioned in the content.
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WafiApps faced issues with their previous marketplace solution, including bugs and unsecured codes. They needed a better platform to enhance... their eCommerce operations. CedCommerce provided their Marketplace Platinum Solution, which offered a more secure and flexible platform. This solution included vendor-free shipping and custom development work. WafiApps improved their user experience and expanded their vendor capabilities, leading to a successful eCommerce platform.
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Preferred Patron Loyalty™ helped Wushiland Boba boost customer engagement and retention across 20 U. S. locations. The multi-location loyalty program...enabled centralized customer data, automated rewards, and targeted marketing. Wushiland enrolled over 98,000 members and redeemed 298,000+ rewards. The platform collected 86,000+ emails and 88,000+ mobile numbers, supporting automated communication. Automation reduced workload and gave leadership clear insight into customer behavior.
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Brierley's B-Stamp technology helped Sapporo Lion win the Loyalty360 Customer Engagement & Experience Platinum Award. Sapporo Lion used Brierley's B-Stamp... and the Yebisu Bar mobile app to track and reward individual customers at over 20 bar locations in Japan. Before this, Sapporo struggled to build loyalty and track customer habits. The new program enabled personal engagement and menu updates based on customer data. Sapporo saw triple digit increases in customer engagement after launching the program.
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TASK helped Luby's, a Texas-based restaurant chain with 37 locations, modernize its operations. Luby's used TASK's point of sale, mobile... POS tablets, self-serve kiosks, enterprise management, online ordering, API, and reporting tools. These digital solutions improved customer experience and made operations more efficient. Luby's is now able to grow its customer base and boost sales while keeping its traditional style. The partnership helps Luby's stay relevant in the restaurant industry.
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Craver is a mobile app platform for restaurants. Hometown Juice & Coffee switched to Craver after their old app could... not meet their needs. Craver now powers 32% of Hometown’s revenue, with one third of orders coming through the app. The app’s features like order throttling, pick-up time management, and intelligent upselling increased average order value and improved customer loyalty. Repeat customers spend up to 80% more per month and order 1.5x more often using Craver.
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Mobivity's Connected Rewards program helped Checkers & Rally's re-engage lapsed customers using mobile gaming. The restaurant chain saw higher redemption... rates and strong financial gains. Marketing costs went down with strategic reimbursements. The program blended mobile games with real-world rewards. This approach boosted customer loyalty and engagement.
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Como powered Burger King Israel's loyalty program. The goal was to boost sales among loyalty club members. Burger King ran... two campaigns: a Double Whopper deal and a digital scratch card reward. These campaigns doubled purchases by club members and increased their spending by 74%. The loyalty club grew five times in size in one month.
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Loyalzoo helped Bosa Donuts launch a digital loyalty program. The business wanted to stand out from local competitors and keep... customers coming back. They used automated marketing messages and tiered rewards to boost engagement. After 3 years, Bosa Donuts signed up 2292 loyalty members. Their average customer spend grew by 19.8%.
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Paytronix helped a quick-service restaurant improve its offer strategy with lifecycle campaigns. The restaurant faced challenges in engaging customers and... increasing repeat visits. Using Paytronix's marketing automation and loyalty platform, they launched targeted campaigns. These campaigns drove higher customer retention and improved guest engagement. The solution made it easier to deliver personalized offers and track results.
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Big Chicken wanted to grow fast and needed a better digital experience for its customers. Their old app and loyalty... program did not help much, and digital sales were low. In September 2024, they started using Thanx to improve their app and loyalty program. Thanx helped them launch new campaigns and rewards quickly. In six months, app revenue grew by 40%, web sales went up 23%, and digital sales doubled to 25% of total revenue. More customers started using the app and coming back for repeat visits.
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LoyaltyPlant helped Papa Johns UAE grow their loyal customer base by 25. 9%. The solution included a native mobile app,...a loyalty program, and automated marketing. Papa Johns used exclusive events like Platinum giveaways and VIP tasting events to boost emotional loyalty. These strategies led to a 64% increase in app session time. The approach made customers feel special and increased engagement.
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PowerCard helped Picazzo's Organic Italian Kitchen grow its loyalty program. The restaurant enrolled 74,421 cardholders and saw $30,788,830 spent through... the program. The average cardholder value was $421.92. Customers spent $26.31 per visit and $39.89 when redeeming a reward. Picazzo's used PowerCard's mobile rewards and traditional card program to increase customer visits and support green initiatives.
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Lightspeed Retail helped Dutch Growers, a garden center and boutique, speed up checkout and improve inventory management. They reduced manual... inventory counts and ordering time. The team spends less time troubleshooting and more time with customers. Ecommerce sales grew with seamless integration. Built-in reporting made it easy to track results and make decisions during busy seasons.
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Tesco wanted to make their Clubcard loyalty program more personal for their members. They used Eagle Eye's AI solution to... launch Clubcard Challenges in May 2024. The program let customers earn up to £50 in points by completing challenges made just for them. Tesco ran four campaigns, with the latest reaching 10 million customers. 76% of visitors joined the challenges, and 62% of those earned a reward. Tesco said this helped them have their biggest ever Christmas performance in 2024.
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iVend Retail helped Crown Wine and Spirits modernize their point of sale system. The new POS and loyalty solution made... checkout faster and easier for customers. The system gave the company better control over inventory and sales across all stores. Integration with SAP Business One reduced manual work and errors. Crown Wine and Spirits saw more store traffic and better customer engagement with new loyalty programs and promotions.
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mobile-pocket helped ASTRO Markenhaus move from a traditional business to a digital future. The company rebranded, refurbished shops, and launched... a digital loyalty program using mobile-pocket. Customers can sign up and access offers in the app. 60% of all ASTRO loyalty cards are now digitized in mobile-pocket. 20% of saved loyalty cards were requested through the app, reducing plastic card use. Geotargeting campaigns reached customers at the point of sale.
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OptCulture helped a leading supplier of vintage wear and accessories drive 72% of their revenue from an omnichannel loyalty program. The company wanted... to boost sales and customer engagement. OptCulture's solution focused on integrating loyalty across all channels. As a result, the business saw most of its revenue come from the loyalty program. This shows the power of omnichannel loyalty in retail.
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Perx Connect+ loyalty engagement platform helped a leading Southeast Asian luxury mall activate 1. 8 million members. The mall used...gamified, personalized campaigns like spin-the-wheel, stamp cards, and geo-fenced rewards. In just 29 days, these targeted campaigns drove $1.4 million in incremental spend and 566+ transactions. The earn-to-burn ratio reached 76%. Segmentation-driven rewards increased visits and redemptions.
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Clutch's gift card platform helped a leading fashion retailer create an omni-channel gift card program. The retailer needed a solution... that worked in stores and online, across many countries and currencies. Clutch integrated with Shopify+ to make buying and using gift cards easy everywhere. Over 1,500 gift cards were issued, with 70% redeemed in the first year and a $95 average issuance amount. The program increased order values, boosted engagement, and grew brand awareness.
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Currency Alliance helped the second largest bank in the USA let premium credit card members spend points on rewards and travel with a key redemption partner. Customers use points... for luxury brand products and services. The program increased loyalty transaction volumes by nearly 300%. Members get more choice and freedom in how they use points. The bank gains more engaged customers and better data for personalization.
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Card Expert from Fiserv helped Dime Community Bank improve debit card portfolio performance. Dime used Card Expert to purge thousands... of inactive cards and reduce fraud risk. The bank increased card activation rates by over 50% with targeted email campaigns. Dime also used the tool to boost debit card usage among low-use customers and analyze fraud trends. Card Expert helped Dime identify ATMs for upgrades to better manage cash inventory.
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Card Expert from Fiserv helped Dime Community Bank improve debit card portfolio performance. Dime used Card Expert to purge thousands... of inactive cards and reduce fraud risk. The bank increased card activation rates by over 50% with targeted email campaigns. Dime also used the tool to boost debit card usage among low-use customers and analyze fraud trends. Card Expert helped Dime identify ATMs for upgrades to better manage cash inventory.
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Kotak Mahindra Bank uses Salesforce to improve customer experiences. They unified lead management and loan processes. This helps approve loans... faster and cross-sell better. They also created a 360-degree customer view. This makes service seamless across products. Salesforce helped them consolidate 12 systems into one platform. This transformation took eight months.
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356 Entertainment organizes high-profile events in Malta. They needed secure payment processing with competitive rates. Trust Payments provided online payment... solutions, ensuring secure transactions. This led to substantial cost savings for 356 Entertainment, allowing reinvestment and growth.
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iLoyal helped Adventure City, a family theme park in Southern California, boost year-round guest engagement with a tailored email marketing program. The park needed... to stay connected with families, promote events, and send birthday offers. iLoyal delivered targeted event and birthday campaigns, special offers, and seasonal promotions. The solution made it easy to manage sign-ups and keep communication consistent. Adventure City now uses email to drive repeat visits and keep their park top of mind.
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CustomerGlu helped BookMyShow boost user engagement on their Buzz platform. BookMyShow used CustomerGlu's no-code gamification tools to launch over 60... campaigns in one year. These campaigns engaged more than 5.4 million users. BookMyShow saw a 25% increase in average session time and a 50% drop in bounce rate. CustomerGlu-powered posts received twice as many likes as other posts.
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Antavo powered the Confidant Rewards loyalty program for Hyatt Inclusive Collection. The challenge was to shape customer behavior in a... gamified way and boost engagement. Antavo's solution used a booking-based tier system and advanced segmentation for targeted campaigns. As a result, Confidant Rewards saw a 42% year-over-year increase in program revenue, 295,000 bookings submitted, and a 43% year-over-year increase in hotel bookings.
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Laasie Convert helped an independent 200-room hotel in Chicago boost direct bookings. The hotel struggled with low brand recognition and... relied on OTAs. Laasie introduced personalized rewards on the website and in emails. Guests could pick rewards before arrival, making direct booking more attractive. Users who engaged with Laasie incentives had a 10.45% booking conversion rate, 4.8 times higher than those who did not. Guests selected rewards 80% of the time, showing strong engagement.
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Peoplevine gave Baia Beach Club a new CRM and membership management platform. The club needed to manage hotel and club... operations and offer a digital platform for members. Peoplevine integrated the hotel PMS and built a booking engine for activities and amenities. Members can now book watersports, cabanas, and spa appointments online. The new system matches the club’s brand and improves the member experience.
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360insights helped an automotive aftermarket manufacturer boost sales with a dynamic incentives and rewards program. The program engaged over half... of its participants. It delivered a 584% return on investment. Sales and customer loyalty both increased. The company won industry awards for the program. A program stakeholder praised the collaboration and creative insights.
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MAXMA. com helped Suprotec, an automotive chemicals brand, grow revenue by 30% using personalized loyalty programs. Suprotec used customer data...to send targeted offers and reminders, like oil change discounts at the right time. The loyalty program included segmentation, personalized campaigns, and automated communications. ROI from campaigns reached 200% to 800%. About 10% of customers returned to stores after long breaks, driven by timely messages and offers.
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All Digital Rewards helped an automotive industry leader improve their channel sales incentive program. The client wanted to boost sales... of genuine accessories through their dealer network. ADR redesigned the program using advanced technology and a cloud-based sales claim site. They integrated with the manufacturer's dealer system and used Single Sign On for easy access. The new program led to an 800% increase in sales.
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Adelya's Loyalty Operator platform helped the Ville de Lamballe-Armor launch a collective loyalty program. The city wanted to boost local... business and keep shoppers from going to big malls or shopping online. The main challenge was getting independent shop owners to join a shared loyalty card system. The solution included a physical loyalty card and different reward levels for each business. The program made it easier for local shops to keep customers and work together. The city saw positive results and stronger local shopping.
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Health eWallet helps the state’s health department manage patient health records with a centralized database and mobile app. Patients get a... unique membership number for easy access to their records. Doctors can quickly retrieve patient information. The government uses the system to track and improve health schemes. Citizens receive notifications about new health benefits. The app supports digital records, doctor appointments, and hospital searches.
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Stamp Me helped Avant Garde, a beauty salon in Leicester, launch a digital loyalty card program. The salon wanted to... boost customer retention and engagement. They used features like birthday rewards, double stamp days, and push notifications. Clients collected digital stamps for visits and purchases, unlocking rewards like discounts and free services. The program made it easy for clients to join and stay loyal. Avant Garde saw more repeat visits and stronger customer relationships.
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Open Loyalty helped dacadoo boost user retention 7x in its digital health engagement platform. dacadoo used Open Loyalty's gamification features... like points, tiers, rewards, and event-triggered campaigns. The platform made it easier to create and manage user engagement campaigns. dacadoo saw a 62% increase in monthly active users and 71% engagement from monthly users. The solution helped dacadoo motivate healthy users to use their app more often.
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ebbo helped FULLBEAUTY Brands launch the Member Rewards premium loyalty program. The program gives members 10% cash back, shipping rebates,... and easy returns for a $16.95 monthly fee. Members also get benefits at over 1,000 marketplace retailers. Since launch, 1.45 million people joined. Members spend 39% more than non-members. The average member spends over $50 more than a non-member.
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Growave helped Urban Expressions shift from B2B to direct-to-consumer sales. Coalition Technologies and Growave redesigned the Shopify site, fixed ADA... issues, and improved SEO. They launched a loyalty program, reviews, and Instagram UGC features. Urban Expressions saw a 525.8% increase in total site revenue from 2022 to 2024. Site traffic grew by 72.3% in 2024, and organic revenue rose by 431.8%.
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Switchfly used its AI-powered personalized hotel recommendations to help rewards travelers find better hotel matches. The solution led to a... 23% increase in hotel booking conversions. Customers using the similar hotels feature reviewed nearly three times more hotel options. They also spent five more minutes on the platform. Personalization improved customer engagement and loyalty.
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HubSpot used BHN Rewards to streamline their market research rewards process. They needed a way to efficiently manage and send... digital rewards to customers who participated in their research. By using BHN Rewards, they could organize campaigns into folders and track email deliverability. This made it easy to resend rewards if needed. The platform allowed them to send rewards quickly, usually within 24-36 hours, and maintain a high claim rate. The support from BHN Rewards was responsive and helpful, making the process smooth and efficient.
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Bokksu wanted to increase snack box subscriptions and reach new customers. They used Rise.ai's Store Credit Gift Cards with Recharge... integration. This allowed gift card recipients to buy snack products and monthly subscriptions. In two months, they sold over 700 gift cards. 42% of gift card recipients became subscribers, and there was a 38.9% upsell rate.
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S Loyalty helped Planet Applique launch My Planet Rewards to engage their embroidery community. The loyalty program automated points and... rewards, letting the owners focus on new designs and customer service. Customers love earning loyalty points and rely on them for purchases. The program increased order frequency and average spend. Planet Applique stands out in their industry by rewarding loyal customers and offering monthly freebies.
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Loylogic built a points-based loyalty program for Allianz, a leading insurer in Switzerland. Allianz wanted to boost positive customer interactions... and brand awareness. The program let customers earn points through daily activities and buying more insurance products. Customers could redeem points for rewards, and insurance agents were also incentivized to drive sales. This solution increased engagement with the Allianz brand and encouraged more product purchases.
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Placewise helped Cushman & Wakefield Spain with digital products for retail real estate. The solution aimed to make their business... future-proof. The focus was on innovation for both today and tomorrow. The case highlights the use of advanced digital tools in the real estate sector. No specific results or metrics are mentioned.
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Atlassian chose Stripe to build a single platform for global billing and payments. Atlassian is a leader in team collaboration... and productivity software. Stripe helped Atlassian manage billing and payments worldwide. This made it easier for Atlassian to handle global customers. The solution improved Atlassian's payment operations.
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Comarch provided LG U+ with a full OSS software suite to help launch the world's first 5G network. LG U+ needed... to replace legacy systems and increase automation for better network management. Comarch delivered solutions for network inventory, planning, order management, and service quality. The project overcame challenges like time zones, language barriers, and cultural differences. The new system improved automation, data quality, and reduced operational costs for LG U+.
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SDK. finance provided its ledger layer system to MPAY, a business with a network of payment kiosks in Azerbaijan. MPAY...wanted to grow by adding more vendors and expanding its network. SDK.finance helped MPAY connect all kiosks in one system and build an agile ecosystem. The solution included kiosk registration, client account management, and data collection. MPAY used the SDK.finance platform to add online services and mobile apps, making the system multi-platform and ready for future growth.
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Movylo helped Ale & Peppe Phone Shop grow their customer list using pop-ups, Facebook posts, and QR code flyers. The Autopilot feature... sent newsletters, social posts, and app notifications with targeted promotions. They also used 'Reserve with Google' to let customers book anytime. The shop received more positive reviews and increased in-store sales with Movylo's automated marketing tools.
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LoyLap helped Lynton Railway modernize its payment system with reloadable membership cards and QR code accounts. Locals now tap cards... or scan phones for easy access, skipping queues and cash. Preferential pricing encourages advance payments, boosting loyalty and cash flow. Since 2019, 553 user accounts were created and 1,992 fund additions made, with an average load of £31.34. Fund additions rose 155% from Q1 to Q2, showing strong seasonal engagement and improved revenue stability.
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LoyaltyXpert helped Neoseal Adhesive Private Limited move from manual loyalty management to a digital platform. Neoseal used to track incentives... with spreadsheets and WhatsApp, which caused errors and wasted time. With LoyaltyXpert, they now collect better sales data, run structured promotions, and reward partners with cash and gifts. eKYC improved trust and security. Channel partners are happier and more engaged, and Neoseal can now optimize promotions using real-time insights.
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Paystone upgraded Barrhaven Dental Centre’s payment system with new technology. The clinic saved $30 per month by removing a phone... line and avoided high terminal rental fees. Paystone’s solution cut credit card interchange markups by 54%. Staff found the transition easy and liked the wireless terminals. Service quality improved, making payments more convenient for patients.
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Loystar's WhatsApp loyalty program helped KLS Naturals boost customer loyalty. KLS Naturals used a 7-stamp program where customers earn a... free shampoo and condition service after seven visits. The program works through SMS and WhatsApp, making it easy for customers to join. Loystar's dashboard lets KLS Naturals track redemptions and customer engagement. This simple program increased repeat visits and built stronger customer relationships.
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