Case Studies for Manufacturing | Real Results & ROI 2026

Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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BlueVolt helped CH Hanson increase brand recognition and product awareness. CH Hanson used BlueVolt to launch a university and release... training courses for distributors. They created a steady flow of new content and got support from company leaders. Engagement with their courses more than doubled from 2022 to 2023. Distributors now know more about CH Hanson's full product range, not just steel stamps.
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iSpring Learn helped a Minnesota manufacturing company train 100 local retailers. The company needed a flexible LMS to support both... internal staff and independent affiliates. Their old Salesforce-based system could not handle decentralized training or easy access for all users. iSpring Learn let each location manage its own training and access shared content. The company now uses a blended learning approach for sales, installation, and office staff. Training is more efficient and accessible for all locations.
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Valamis LMS helped Fastems improve manufacturing compliance training. Fastems faced low learner engagement, inconsistent training, and compliance issues. Valamis provided... learning paths, analytics, and mobile learning. Fastems saw higher training completion rates and better engagement. Onboarding time dropped and training costs went down. Partners became more knowledgeable and engaged. Fastems plans to use more Valamis features for future growth.
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Sponge Learning delivered a 30-minute elearning module and three silent empathy videos for Weir Group. The goal was to boost... inclusion and diversity for over 11,000 employees worldwide. The solution included D&I training, video learning, and bespoke digital content. Employees reported more conversations about inclusion and diversity, as seen in global surveys and increased internal discussions. The training was translated into 19 languages and helped employees feel more connected and confident at work.
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Brainier LMS helped Lube-Tech improve employee learning. Lube-Tech needed better training as it grew 10 times in size since 1993.... They used Brainier LMS to create a more personal and controlled training program. Leaders tested the system with 22 stakeholders before launch. The launch included events and strong communication to boost adoption. Lube-Tech now has better learning and development for all employees.
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SafeContractor helped AkzoNobel improve contractor safety management. AkzoNobel replaced paper and excel systems with an online portal. This made onboarding... easy and gave full visibility of contractor certifications. AkzoNobel reduced admin time by up to 50 to 60 hours per month. The solution helped meet ISO standards and improved compliance with safety and environmental policies.
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Everest Industries needed a better way to train their employees, especially for compliance. They wanted a simple platform for both... blue and white collar staff. They chose Enthral LXP after trying other options. The platform helped with compliance training, onboarding, and product training. It also made training faster and easier to track. Everest Industries now uses mobile learning and has better integration with their HR systems.
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A global leader in manufacturing and technology used a sales enablement program to improve sales team skills. The company wanted... to boost customer loyalty and become a trusted partner. Many salespeople had no formal training, and onboarding was not effective. The solution included onboarding, sales methodology training, and ongoing development. The program aimed to build expert-level customer-centric selling skills and deliver more value to customers.
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Learn365 helped Maersk Container Industry (MCI) deliver global training to over 600 users. MCI needed an easy-to-use LMS to train... a worldwide network of service providers. Learn365 was chosen for its mobile app, offline access, and Microsoft integration. The system was set up in days and now supports six technical learning modules. Over 500 courses have been completed, improving technical knowledge and service quality. MCI plans to expand Learn365 use and add more learning modules.
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Schoox LMS helped KIOTI Tractor improve learning for their team. The platform made training easier for everyone. KIOTI Tractor used... Schoox to support frontline workers and employee onboarding. The LMS helped connect learning to business needs. KIOTI Tractor saw better engagement and development for their people.
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Totara helped BDS modernize its steel trading training. BDS needed a flexible LMS to support many user groups and partners.... They migrated 70+ courses and 15,000 records into Totara. The platform's multi-tenant setup allowed tailored content for each group. Gamification boosted course completion. Reporting tools improved tracking and decision-making. BDS now manages training for a global audience with less admin work and more engagement.
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Access FactoryMaster MRP helped Mollart Cox adapt during a critical transition. The company invested in the MRP software just before... the Covid-19 pandemic hit the manufacturing sector. Operations manager Mark Rooker led the implementation, drawing on over 15 years of experience with FactoryMaster. The solution supported Mollart Cox as it diversified services and entered new markets. The case highlights the value of MRP software for manufacturing efficiency and resilience.
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UpsideLMS helped JSW Steel manage training for over 40,000 employees. The company needed a centralized platform for training across many... departments and locations. UpsideLMS provided flexible delivery, content integration, and easy tracking for compliance. JSW Steel saw better engagement, improved compliance training, and lower costs. The platform also made it easy to manage a large user base and track training completion.
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Absorb LMS helped The Toro Company launch a certification program for distributors. They automated learning paths and made training easy... to access. Over 75% of learners enrolled in just six months. Service metrics improved, repair times dropped, and customer satisfaction went up. The solution included Absorb Analyze and Absorb Engage for better course customization and reporting.
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A maritime manufacturer wanted to double its capacity by improving training. They had trouble keeping talent, managing complex training schedules,... and lacked good reporting. They used Administrate to track turnover and automate reports. This helped them find the causes of turnover and improve talent retention. Training became a competitive advantage for the company.
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BizLMS helped Balanced Body launch a hybrid leadership program. The company needed a way to upskill and reskill leaders and... keep all training in one system. BizLMS let them offer on-demand and custom content in a single platform. The implementation team made setup easy and flexible. Balanced Body used both in-person and online training to boost knowledge retention. They plan to expand the program to develop more leaders and skills across teams.
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D2L Brightspace helped The Lighting Industry Association move from in-person to digital learning. The LIA created 50 short courses for... flexible, self-paced training. In the first two weeks, they saw record course uptake. The platform saved admin time equal to two full-time staff. Member engagement increased with interactive online content.
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Cornerstone helped Organic Valley build a unified talent management program. Organic Valley is a leading organic dairy cooperative. The company... wanted to improve workforce development and sustainability. With Cornerstone, they created a single system for talent management. This helped them support employee growth and streamline HR processes.
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Docebo helped KCF Technologies save $1. 5 million in training costs over three years. KCF used Docebo to deliver scalable,...interactive training for their complex industrial machine monitoring product. The platform enabled self-enrollment, live courses, certifications, and localization for global users. Over 4,300 customers enrolled and completed more than 12,000 courses. KCF expanded training to employees and partners, with over 23,000 internal course completions.
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Vector Solutions helped Idaho Forest Group improve EHS management. The company used the platform to track, analyze, and report health... and safety activities. This led to better safety compliance and reduced risk. Idaho Forest Group streamlined incident management and safety reporting. The solution supported their large manufacturing operations.
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Forma LMS helped a large multinational manufacturing company from Northern Italy build a global training academy. The company wanted to... align its sales network and share knowledge across 24 branches. They used Forma LMS to launch remote and live courses, with features like gamification and SAML integration. After one year, 60% of target users actively used the platform, and course satisfaction reached 98%. The project improved training participation and unified company culture.
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Go1 helped Duravant create a unified learning program for its 15 operating companies. Before Go1, Duravant had no central way... to track or manage employee training. With Go1, Duravant launched a Learning Academy and integrated nearly 300 courses into their HR system. Employees completed 4,900 courses on topics like business, DE&I, digital skills, and compliance. Duravant values Go1 for its wide content selection and strong support.
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Meridian LMS™ helped Johnson Controls deliver consistent training to its global workforce. Johnson Controls needed to train employees in 150... countries and improve skills and compliance. Meridian LMS™ provided a scalable platform with local language support, flexible learning paths, and advanced analytics. Johnson Controls unified its training, improved compliance, and increased employee engagement. The company now uses data to make better training decisions.
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Trakstar Learn helped Big Ass Fans launch a new employee training program in just four months. The company used existing... PowerPoints, videos, and online content to create courses for every product line. Managers saw employees better prepared and more efficient, spending less time on basic training. Trakstar Learn became a core part of onboarding, supporting 200 active trainees at any time. The solution enabled faster program launches and improved knowledge use across the team.
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Thought Industries helped a multinational manufacturer replace their homegrown LMS. The new platform automated course registration and certificate creation. It... improved the learning experience for thousands of customers. The company saved 280 hours per month for administrators. They now deliver 100 virtual instructor-led training courses monthly. Up to 8,000 users are active each month on the platform.
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Tovuti LMS helped Sewer Equipment fix problems with sales training. Before, sales reps gave different demos and the brand message... was not clear. Tovuti made training the same for everyone. Sales reps now use video courses, quizzes, and a set process. The company can track who is ready and keep the message strong. Certification is now easy and helps sales reps do better demos.
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KNIME Analytics Platform helped KLM Royal Dutch Airlines automate compliance tasks. KLM faced slow, manual processes and risked high costs... from non-compliance. KNIME and GenAI automated data extraction from complex regulations. This freed up 3 full-time employees and reduced compliance cycle times from weeks or months to just hours. KLM also saved 4 man-hours per compliance review and improved data accuracy.
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Cube Cloud helped a Fortune 500 manufacturing company manage data from 50 plants and 500,000 sensors. The company switched from... Power BI to Cube Cloud for faster query performance and better scalability. Cube Cloud's multi-cluster deployment and pre-aggregations improved analytics speed and reduced costs. Real-time data alerts prevented equipment failures and saved up to $100,000 on a single motor. The support team at Cube Cloud provided proactive help and optimization.
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Informatica helped Jotun modernize its data infrastructure to the cloud, connecting operations in over 100 countries. The new centralized data... hub enabled 7x higher developer efficiency. Local teams now use self-serve data catalogs to speed up time to market. Jotun streamlined data preparation for AI and ESG compliance. The company completed its cloud modernization in just 6 months.
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DashThis helped Kayex, a crystal growing equipment producer, track key website KPIs. Kayex wanted to measure qualified search traffic, actions... from those visitors, downloads of technical documents, demo engagement, and trade show interest. The executive dashboard gave Kayex a clear view of their website's business performance. This improved their ability to reach new customers in the solar and semiconductor industries.
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Techknomatic delivered executive dashboards for a large shoe manufacturer in India. The company struggled to track online and offline orders,... inventory, and pricing across multiple e-commerce platforms. Techknomatic created dashboards using Tableau to simplify tracking, analyze product performance, and compare profit and loss by channel. The solution removed manual tracking, improved inventory management, and helped forecast trends. The dashboards made decision making faster and more accurate.
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Jitterbit App Builder helped Darn Tough Socks make shop floor work faster. They built 14 apps for 150 users. The... new apps cut data entry time by nearly 90%. A guided process made data entry simple and quick. The apps connect with their ERP and other tools. Real-time data helps them make better decisions and work more efficiently.
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MobileFrame helped Pierce Manufacturing replace paper-based inspection processes with a mobile app. The new system cut inspection times by 50%.... Reports are now emailed automatically to customers and the manufacturing team. Customer satisfaction improved and internal workflows became faster. Pierce also used MobileFrame to deploy apps for quality control, work orders, asset tracking, and parts ordering.
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Qlik helps Textron get insights from SAP data. Textron uses Qlik for data integration and analytics. This lets them modernize... their data warehouse. They improve business decisions with trusted data. Qlik supports Textron in the manufacturing industry.
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Qlik helps Textron get insights from SAP data. Textron uses Qlik for data integration and analytics. This lets them modernize... their data warehouse. They improve business decisions with trusted data. Qlik supports Textron in the manufacturing industry.
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Jedox helped ALPLA Group move from Excel to a unified planning platform. ALPLA Group needed better demand and production planning... across five sites in Turkey. Jedox enabled faster budgeting, scenario analysis, and cost tracking for finance and sales teams. The company now creates budget versions quickly and models future scenarios with up-to-date data. Planning speed and accuracy doubled, supporting long-term growth and profitability.
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ThoughtSpot helped Fabuwood replace 50 manual reports with interactive Liveboards. The company saw a 300% increase in queries and a... 2.5X rise in analytics adoption after switching from Power BI. Executives now access real-time sales data and drill down for insights. The data team built a modern data stack using ThoughtSpot, Databricks, and other partners. Fabuwood improved performance management and customer 360 analytics across manufacturing operations.
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Infor CloudSuite Industrial, CPQ, and Factory Track helped ACS Group get real-time visibility across quoting and production. ACS Group builds... auxiliary equipment for plastics, food, and pharmaceutical industries. They needed one system to keep all departments in sync. Now, they quote faster and hit delivery targets. The team can focus on higher-margin, engineer-to-order projects without losing speed or quality.
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EZLease helped Paul Mueller Company manage lease accounting for ASC 842 compliance. The company struggled with manual spreadsheets and audit... delays due to complex international leases. EZLease automated reporting, disclosures, and bulk uploads, making lease management simple. Now, two people close the books in hours instead of days, saving at least two days of work each month. The process is remote and meets all compliance needs.
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EZLease helped Paul Mueller Company manage lease accounting for ASC 842 compliance. The company struggled with manual spreadsheets and audit... delays due to complex international leases. EZLease automated reporting, disclosures, and bulk uploads, making lease management simple. Now, two people close the books in hours instead of days, saving at least two days of work each month. The process is remote and meets all compliance needs.
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Cyberquery helped AmSafe Inc. combine data from two ERP systems after an upgrade. The team needed reports that included both... old and new data. Cyberscience consultants built a data warehouse for financial, sales, and inventory reports. AmSafe employees use Cyberquery with Excel to get the data they need fast. The company now runs one report instead of two and can automate audit requests. AmSafe values the quick support and deep knowledge from Cyberscience.
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EasyReports helped Dasco Engineering automate their reporting. Dasco Engineering is a manufacturing, trading, and distribution company in Nigeria. They used... Tally for accounting and wanted to expand its use for reporting. EasyReports provided a business intelligence tool for faster and smarter reporting. This improved their reporting process and efficiency.
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Stonefield Query for SalesLogix helped Lawrence Pumps Inc. solve reporting challenges. The company needed easy sales and marketing reports for... employees without technical skills. After trying other tools, they chose Stonefield Query for its simple report creation. Brian Smith quickly learned to use it and made reports for the whole team. Upgrades added more features and made the software easier to use.
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Sisense Fusion Platform helped Gousto unlock deeper insights from their data. Gousto wanted to give internal teams faster, easier access... to actionable data as sales doubled. Sisense enabled self-serve analytics, letting everyone in the company view and discover new datasets. This data-first approach improved operations from factory design to menu planning. Gousto now saves time and creates new growth opportunities by democratizing data.
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Altair Simulation helped Hitachi Construction Truck Manufacturing Ltd design lighter, stronger mining haul trucks. Hitachi used Altair MotionView, Activate, Radioss,... and OptiStruct to optimize truck frames and components. The solution enabled a 10% weight reduction in the main frame and rigid body. Hitachi improved payload capacity and fuel efficiency. The Altair license model let them access many tools and cut costs. Product development times were fast and support from Altair was strong.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Oldenburger Kartonagenfabrik GmbH makes packaging from cardboard. In 2016, they wanted to make their office work more efficient and meet... ISO 9001 standards. They chose AMAGNO's Digital Management System to help with this. The system made their workflows digital and helped them save time. Now, they can find documents faster and process requests more quickly. Their invoice data is also sent to DATEV automatically, which saves a lot of time.
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Instinctools built an automated infrastructure management (AIM) system for a German network hardware manufacturer. The new platform made network management... easier for small and mid-sized facilities. It offered a user-friendly interface and integrated with the client's hardware. End users saved up to 35% on network infrastructure management. The solution set the stage for future data center infrastructure management features.
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Iron Mountain InSight Content Management helped Alp Aviation digitise over 100 processes. The company faced production delays from paper-heavy workflows... and remote work. The solution unified operations, improved efficiency, and gave instant access to forms. Integration with their MES system ensured quality inspections happened on time. Alp Aviation saw faster adoption and better customer experiences with paperless automation.
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Zero Gravity Base helped Schaeffler build a central digital storefront for their APIs. Schaeffler wanted a seamless user experience for... everyone working with their APIs. Pronovix worked with Schaeffler to map content, set goals, and plan navigation. The portal now offers self-service for API consumers and publishers. Onboarding is easier with better documentation and tutorials. The solution supports Schaeffler’s digital transformation and API strategy.
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AquaPhoenix Scientific makes chemical testing kits. They had trouble managing many custom orders and lots of paperwork. They used DocuWare... to digitize and organize their documents. This made it easy to find information and improved their workflow. Document searches now take seconds instead of up to an hour. They reduced paper storage from 160 boxes to 20 boxes. Their return on investment improved as they added more processes to DocuWare.
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AODocs helped Veolia Water Technologies (VWT) centralize and streamline document management for large civil construction projects. VWT needed to eliminate... information silos and standardize document control across global offices. They chose AODocs for its advanced content and workflow management features and seamless integration with Google Workspace. About 1,500 employees now use AODocs to manage high-volume, confidential project documentation securely. This improved collaboration, document control, and adoption of Google Workplace throughout the company.
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Lasernet helped AGC Chemicals (Europe) improve document and report creation in Microsoft Dynamics 365. The company needed to make many... reports and documents for customers and logistics partners but lacked internal SSRS reporting skills. Lasernet let them create complex documents and reports quickly and easily. Every document from their ERP now goes through Lasernet. They can make business-critical documents and dynamic reports without deep database knowledge. AGC Chemicals is now considering more Formpipe solutions after this success.
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DR. SCHNELL faced challenges in maintaining and distributing item data due to manual processes. They implemented Syndigo's API interface to...automate data synchronization, improving scalability and efficiency. The solution allowed DR.SCHNELL to meet global standards and enter new markets. The project resulted in a 40% reduction in time and labor for data maintenance, enhancing data accuracy and strengthening trade relationships.
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Document Logistix helped Robroy Industries digitize their HR on-boarding process. Robroy hires about 100 people each year across the US.... The company needed to manage large volumes of HR documents and meet compliance rules. Document Logistix created an electronic document management solution. This made it easier for Robroy to handle orientation packets and HR paperwork.
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Fastly Next-Gen WAF helped PPG Industries improve cybersecurity. PPG had trouble with a previous security tool that was hard to... use and caused too many false alarms. Fastly's solution was easy to set up and let PPG use blocking mode right away. The SmartParse feature stopped false positives and saved the team time. Custom tags made it easy to see and share network data. Fastly's support team worked closely with PPG. Now, PPG secures its global network with less effort and more confidence.
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Fastly Next-Gen WAF helped PPG Industries improve cybersecurity. PPG had trouble with a previous security tool that was hard to... use and caused too many false alarms. Fastly's solution was easy to set up and let PPG use blocking mode right away. The SmartParse feature stopped false positives and saved the team time. Custom tags made it easy to see and share network data. Fastly's support team worked closely with PPG. Now, PPG secures its global network with less effort and more confidence.
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Fission CMS helped Niagara Label redesign their website. Niagara Label is a mid-sized label manufacturer near Buffalo, New York. The... new website highlights their experience and focus on customer satisfaction. The Fission Web System gave Niagara Label full control over content and design. The staff provided skilled direction and support. Niagara Label values the system's flexibility and the team's expertise.
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IntelliChief helped Southern Champion Tray automate their accounts payable process. The company reduced invoice processing time from 13 days to... 6 days. AP automation cut manual work, reduced errors, and improved visibility. IntelliChief integrated with their JD Edwards ERP system. Southern Champion Tray plans to expand automation to more departments for greater efficiency and savings.
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MasterControl helped WD-40 Company manage quality across 20 contract manufacturing organizations worldwide. WD-40 needed to keep product quality high and... processes consistent in a global supply chain. MasterControl unified communication and quality management for all manufacturing partners. This improved consistency and compliance for WD-40's products. The platform supported better collaboration and control in manufacturing operations.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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Exotic Woods, Inc. used ECi Solutions building materials software to improve their business operations. The software helped them manage inventory... and streamline processes. This led to better efficiency in their manufacturing workflow. The case highlights the benefits of ERP and business management tools for manufacturers. No specific metrics or numbers are mentioned in the content.
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FiveCRM helped Senior Response scale its telemarketing operations for over 20 years. Senior Response needed a CRM that was easy... for older agents to use, could scale with growth, and allowed in-house changes. FiveCRM provided a flexible, customizable platform with API integration and strong data security. The platform enabled quick campaign setup, easy user management, and direct support for client needs. Senior Response credits FiveCRM for helping win new business and supporting ongoing growth.
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Front helped Supacolor manage high message volume and improve team collaboration. Supacolor used Front’s automation and tagging to track artwork... issues and fix problems before production. This change led to a 90% drop in line width issues and saved $60,000 per year. Team response time dropped by 55%, from 3.6 hours to 1.6 hours. Supacolor now delivers a consistent customer experience across email, chat, SMS, and social media.
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Salesmate CRM helped Gentec Equipment automate sales pipelines and improve lead management. The small team saved hours by reducing manual... work and streamlining lead tracking. Salesmate's sales automation, custom fields, and text messaging integration boosted productivity. Gentec now manages sales more efficiently and can scale for growth. The company saw better organization and resource use with Salesmate.
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Pipedrive and the LeadBooster add-on helped JuiceBar manage high demand for EV charging stations. JuiceBar switched from Salesforce to Pipedrive... to fix poor data hygiene and reporting issues. With Pipedrive, they cut their sales cycle in half, from 70 to 30 days. Active users grew from 7 to 17 in 18 months. JuiceBar also doubled their web traffic to lead conversion rate using automation and integrations.
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Darcoid Rubber Co. , a distributor of custom-engineered sealing solutions, faced challenges in predicting inventory needs and visualizing key performance...indicators. They used White Cup BI, a cloud business intelligence software, to improve data visualization and decision-making. The transition to White Cup BI enhanced charting functionality, reporting speed, and operational efficiency. Predictive sales forecasting with White Cup BI has shown promising accuracy, aiding in better financial planning and resource allocation.
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A leading furniture manufacturer in the US integrated their Magento store with a CRM platform. They synchronized product and customer... data. They also built a custom discount rule engine.
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EcosAgile eClock helped Montura manage employee attendance in stores across Italy and Germany. Montura used the digital time clock to... track staff presence in real time. The device required only wi-fi and no extra infrastructure. All attendance data synced instantly with central offices. This improved HR administration and workplace safety by ensuring proper staffing in each store.
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Burgess Petcare, a leading UK pet food manufacturer, faced challenges in measuring sales team performance and product distribution. They needed a... CRM system to audit store performance and manage customer relationships. Gold-Vision CRM was customized to meet these needs, providing a tool for auditing stores and managing customer data. The CRM system improved sales management and customer insights, helping Burgess Petcare better support their retailers.
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The world's biggest provider of industrial measurement solutions uses Paramantra to support its mission-critical assembly lines. Paramantra's CRM system helps... manage customer support, providing early response and quick resolution. The system also manages preventive maintenance, avoiding critical downtime. Advanced reporting measures Mean Time to Repair and First Time fix rate. The customer has experienced zero unplanned downtime for 61 months.
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Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems... developed a custom mobile app, StockTake, to integrate with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
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Scratchpad helped MaintainX improve CRM hygiene and MEDDPICC adoption from 70% to over 90%. MaintainX faced problems with messy CRM... data and too much manual work for sellers. Scratchpad's AI automated Salesforce updates and filled in key sales fields. Sellers reviewed and approved updates, leading to cleaner data and faster sales execution. The company gained real-time visibility, trusted forecasting, and more selling capacity for reps.
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Nissan had problems with slow reporting, long phone wait times, and separate contact channels for HR help. Most of their... workers needed to use the phone to get HR support. Nissan used 3CLogic’s voice tools with ServiceNow to make HR help faster and easier. They added voice self-service, better call routing, and real-time reporting. As a result, average call hold time dropped by 82% and call abandonment rate dropped by 81%.
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LeveragePoint helped 3M transform a basic ROI spreadsheet into interactive Value Stories for sales. 3M wanted a better way to... show cost savings and value to customers. The new tool made value communication easier and more visual. This helped 3M boost their win rates in competitive sales. The solution replaced a homegrown calculator with a customizable, compelling platform.
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Showell helped Beamex switch from a SharePoint extranet to a user-friendly sales enablement tool. Beamex needed a solution that worked... offline for their global sales team. Showell provided easy access to sales content, even without internet. Salespeople found the platform intuitive and effective for presentations. Showell's analytics let Beamex track customer engagement. Beamex praised Showell's fast and helpful customer support.
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PFL direct mail platform helped Attends streamline their sample request process. The old system required sales reps to spend hours... entering sample requests in a CRM. With the new Attends Online Sample Store, customers can order samples directly. This reduced administrative work for the sales team and the FOCUS Center. Customers now get samples faster and can try products before ordering through insurance. The solution improved efficiency and customer satisfaction.
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Denave helped a global OEM brand boost its server and storage business. The OEM needed to reactivate 20,000+ dormant accounts... and empower 80+ channel partners across 8+ countries. Denave used digital marketing, data profiling, and partner engagement to reach millions and generate leads. The campaign delivered over $20 million in qualified pipeline and 1,000+ BANT qualified leads. The OEM reconnected with 14,000+ dormant accounts and expanded its market reach.
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Membrain Elevate helped Ideal Warehouse Innovations break through a growth ceiling. The company wanted to triple its growth but struggled... with old sales habits. With Membrain, PRIMA Ressource, and OMG, they used data and coaching to find skill gaps and improve hiring. This led to a more accountable, high-performing sales team. The new approach changed their sales culture and set them up for future growth.
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Seismic helped Jostens improve training and onboarding for their sales teams. Jostens used Seismic to create a central hub for... content, training, and marketing materials. This digital transformation saved $2.6 million in annual efficiency and over 33,000 seller hours each year. The new system made it easier for sales reps to find what they need and work better. Jostens now has a more organized and effective enablement process.
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Highspot helped American Woodmark improve sales and customer care processes. The company needed a way to manage complex product information... and support teams with fast answers. Highspot provided a unified platform for content management, training, and coaching. After implementation, American Woodmark achieved 84% content findability, 58% well-governed content, and a 14% increase in platform adoption. Teams now access the same information quickly, leading to better customer experiences.
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Showpad helped Schneider Electric manage change and drive digital transformation. The company used Showpad to give its global sales force... the right content at the right time. This made it easier for sales teams to find information and support customers. Schneider Electric built its enablement strategy around the customer journey. The result was a more efficient sales process and better customer engagement.
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Zilliant pricing solutions helped a global energy manufacturer manage real-time pricing at scale. The company faced cost volatility, complex products,... and manual pricing tools. Zilliant enabled dynamic pricing across more than 150 countries. The solution improved control over data, processes, and pricing strategy. Manual processes were replaced with automated, scalable pricing management.
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Malvern Instruments used Kaon Interactive's 3D Product Models to solve trade show and sales demo challenges. The company struggled to... showcase its growing product line due to space and shipping costs. Kaon's solution let Malvern display all products virtually, saving on shipping and reducing demo equipment downtime. This change led to $150,000 in annual savings and helped prevent up to $250,000 in lost sales from missed demos.
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Bigtincan helped AFCO unify Salesforce, Outlook, and all content into one platform. AFCO's sales team struggled with accessing resources across... many sites. Bigtincan gave them a single place to find sales materials fast. 70% of the AFCO team now uses the Bigtincan Content portal. Field reps can get content on mobile and offline. Integrations with Salesforce and Outlook make work easier. Collaboration and engagement tracking improved with analytics features.
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Pipefy helped BASF's Agricultural Solutions division eliminate Excel spreadsheets and connect processes across 20 departments. BASF saved 2,400 hours in... one year through automation. The company saw 1000% user growth and now runs 52 active processes on Pipefy. Teams gained transparency, process traceability, and real-time metrics. Automation and conditional logic improved efficiency and reduced manual work.
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Zapier helps Gold Rush Vinyl automate over 2,200 hours of work each year. The company uses 76 active Zaps to... handle customer service and sales tasks. Automation lets them run with 50% fewer staff than similar companies. Gold Rush Vinyl completes 18,000 tasks per year using Zapier. This saves them more than a year of manual work. The founder says they could not do their work without Zapier.
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Force24 helped Carlisle Brass automate their marketing campaigns. Carlisle Brass faced challenges with manual communication and lead nurturing for a... large customer base. With Force24, they segmented customers, sent tailored emails, and used automation to retarget and engage leads. The platform improved email deliverability and made tracking easy. As a result, Carlisle Brass saw a surge in opens, clicks, and engagement, and gained a competitive advantage.
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Bloomreach Content helped Bosch Power Tools localize digital experiences for millions of users. Bosch needed to create unique, country-level sites... while keeping a global brand. The company used headless commerce to separate backend and frontend systems. This let Bosch build features globally and deliver personalized experiences in every country. Bloomreach Content integrates with SAP Commerce Cloud for seamless operations.
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Dotdigital helped ScentAir improve its ecommerce customer experience. ScentAir used Dotdigital's Adobe Commerce and Salesforce integrations to manage customer data... and privacy across regions. In six months, ScentAir's US store saw a 300% increase in repeat purchasers and an 18% recovery rate for abandoned carts. Sales grew by 200%. ScentAir now plans to expand these strategies to other regions.
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SAP Emarsys helped Online Metals build a modern B2B e-commerce platform for metals and plastics. The company faced challenges with... scalability, siloed data, and customer engagement. SAP Commerce Cloud and SAP Emarsys enabled Online Metals to offer custom, on-demand orders and personalized marketing. Online Metals saw a 3x increase in profit and 2x revenue growth over three years. The solution improved customer experience and sales conversions.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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ScriptRunner helped Aurubis AG automate IT administration after migrating to Microsoft 365. The company needed to centralize processes but also... allow local flexibility. ScriptRunner used PowerShell scripts for standardized tasks and role assignments. This reduced admin workload, improved security, and let the helpdesk handle more tasks. Aurubis created a central script repository, making scripts easy to share and use across locations.
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Document Logistix helped Robroy Industries digitize their HR on-boarding process. Robroy hires about 100 people each year across the US.... The company needed to manage large volumes of HR documents and meet compliance rules. Document Logistix created an electronic document management solution. This made it easier for Robroy to handle orientation packets and HR paperwork.
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Postalytics helped Goodman Manufacturing automate direct mail to 33,000 dealers in the US and Canada. Before, Goodman used manual workflows... and Excel files, causing delays and data issues. Postalytics integrated with HubSpot and internal databases, making campaigns faster and more accurate. The marketing team now saves time and money, with better data and improved campaign targeting. Analytics are easier, helping Goodman understand what works in their direct mail marketing.
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Dataddo helped Wärtsilä bring marketing analytics in-house. They eliminated all costs of external data management. Dataddo built a custom GoToWebinar... connector in under 10 days. Wärtsilä centralized marketing data in AWS S3 and automated integration with Dataddo's REST API. Their dashboards for marketing and sales are now 100% reliable.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Zoho SalesIQ helped BreadPartners improve customer engagement with a small team. They used SalesIQ to get clear web analytics and... real-time visitor insights. The DoughBot 2.0 chatbot, built with SalesIQ's no-code tools and integrated with GPT-4, handles complex queries and streamlines support. SalesIQ's lead scoring and booking features made sales and marketing more efficient. Automated routing of requests improved quality assurance and hiring. BreadPartners now tracks and responds to customer needs faster, raising satisfaction and engagement.
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IBM Maximo Application Suite and AI help Boston Dynamics improve manufacturing operations. Spot, a mobile robot, collects data and inspects... equipment, reducing the need for manual checks. Edge-based analytics cut costs tied to IoT sensors and cloud storage. The solution boosts worker safety and efficiency. Boston Dynamics and IBM combine robotics and AI for smarter, real-time plant monitoring.
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Vena helped Mitsubishi Chemical Group improve budgeting and forecasting accuracy to 90–95%. The company replaced 12 error-prone spreadsheets with one... template. Real-time data aggregation now updates forecasts instantly. Reporting that took hours now takes five minutes. Within two months, Mitsubishi consolidated financials from over 30 companies, supporting their "one-company" vision. User adoption was easy due to Vena’s Excel interface.
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TaxCloud helped Cable Bullet save about $40,000 per year in sales tax costs. The company switched from Avalara to TaxCloud... for better sales tax compliance and SST program savings. TaxCloud fixed missed SST enrollments, provided a seamless Shopify integration, and offered fast, knowledgeable support. Cable Bullet reclaimed hours of staff time each week and gained confidence in their compliance process. The modern dashboard made sales tax filing easy and clear.
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Synertech PM, Inc. used an inventory management system to improve tracking of customer-supplied materials. Before, they had trouble with manual... processes and decentralized information. The new software let them use barcode scanners and generate reports on material usage. The system was easy to use, fast, and could be tailored to their needs. Synertech gained better control, visibility, and cost savings in their inventory management.
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Emburse Certify helped Garmin move away from manual expense reporting and outdated spreadsheets. Garmin automated expense management, saving the AP... team eight hours each week. The solution improved spend visibility and control. Automated rules reduced duplicate expenses. Mobile app and ACH direct deposit sped up reimbursements for over 2,300 users. Garmin values the support from Emburse and enjoys a smoother process.
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Emburse Certify helped Garmin move away from manual expense reporting and outdated spreadsheets. Garmin automated expense management, saving the AP... team eight hours each week. The solution improved spend visibility and control. Automated rules reduced duplicate expenses. Mobile app and ACH direct deposit sped up reimbursements for over 2,300 users. Garmin values the support from Emburse and enjoys a smoother process.
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Emburse Certify helped Garmin move away from manual expense reporting and outdated spreadsheets. Garmin automated expense management, saving the AP... team eight hours each week. The solution improved spend visibility and control. Automated rules reduced duplicate expenses. Mobile app and ACH direct deposit sped up reimbursements for over 2,300 users. Garmin values the support from Emburse and enjoys a smoother process.
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Happay helped Schunk India automate expense management. Manual accounting slowed processes and did not fit their lean management goals. Happay... enabled real-time data capture and removed manual steps. Employees quickly learned the new system. Schunk India saw faster, more reliable expense reporting and improved efficiency. The solution supported their focus on time savings and process stability.
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Paychex PEO helped Discovery Senior Living manage HR, payroll, and employee benefits. The company needed a solution to handle complex... HR tasks. Paychex PEO provided an all-in-one platform. This made HR processes easier and more efficient. Discovery Senior Living improved how they manage their workforce. The testimonial highlights better processes and support from Paychex.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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Nintex automation platform helped CORE Molding Technologies lower its instance failure rate. CORE Molding Technologies is a leading engineered materials... company with seven locations in the US, Canada, and Mexico. They switched from Microsoft Power Automate to Nintex to avoid 30-day workflow limits. With Nintex Workflow, they achieved smoother workflows and fewer failures.
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Zeplin helped Avery Dennison scale their design system for global teams. The product team used Zeplin as a single source... of truth for design documentation. Zeplin's integrations with Jira and Storybook improved workflow and communication. The team unified designers and developers, making design system adoption easier. Avery Dennison now delivers consistent product experiences across platforms.
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Fyle helped D-Riven Engineered Solutions fix their expense chaos. The company struggled with manual expense tracking, especially for mileage and... per diems. Employees had to use Excel and upload PDFs, causing errors and wasted time. Fyle automated the process, saving 6 hours of work each week. Manual work dropped from 98% to 5%. Now, 99% of expenses are complete and compliant.
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Bitrix24 helped a manufacturer of waste systems cut costs and boost productivity. The company used Bitrix24 CRM to manage sales... and clients. They also used tools for sales management, contact center, and team collaboration. Automation features improved workflow and saved time. The result was lower costs and higher productivity for the manufacturer.
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Gate Sentry helped a Wisconsin manufacturing facility fix slow, paper-based delivery check-ins. The old system caused delays, lost records, and... confusion at the gate. Gate Sentry replaced handwritten logs with a tablet-based, cloud system. Staff now pre-register drivers and track deliveries in real time. Records are secure, searchable, and audit-ready. The facility saw faster gate processing, better vendor tracking, and smoother operations.
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Greetly helps Ravago manage visitor check-in and compliance at multiple manufacturing plants. Ravago uses Greetly’s Custom Workflow Builder for photo... capture, digital signatures, and ID checks. The system keeps digital records for audits and improves security. Ravago replaced paper logs with digital documentation and reduced bottlenecks by segmenting visitor types. This ensures audit readiness and a secure workplace.
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LobbyGuard visitor management helped BH Aircraft Company track visitors and keep AS9100 quality management certification. The company replaced manual check-ins... with a self-service kiosk that scans IDs and records visitor data. The system sends instant notifications and keeps automatic records. BH Aircraft saved money by reassigning the receptionist to other tasks. The team values the added security and quick access to visitor records.
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SwipedOn helped Columbus Chemical Industries improve visitor management. The company needed better security and fast reporting for emergencies. SwipedOn gave... them easy visitor sign in, quick access to visitor lists, and ID badge printing. Staff can now see who is in the building at all times. The app is simple to use and visitors like it. Evacuation mode helps keep everyone safe during emergencies.
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Sign In Enterprise helped Veeco quickly restart operations during the COVID-19 pandemic. Veeco used the Workforce Security Platform to add... health screening and background checks for all visitors. The platform let Veeco build custom sign-in experiences for each visitor type and location. Visual Compliance integration automated compliance checks. Veeco improved safety, compliance, and control across five facilities with a flexible, low-code solution.
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Visitly helped Precision Plus modernize visitor monitoring and improve compliance. The company needed a user-friendly system with features like facial... recognition and contactless sign in. Visitly allowed them to integrate NDA and safety agreements for visitors. The software kept all documents organized in one place. Precision Plus found Visitly advanced and a perfect fit for their needs.
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Giesecke + Devrient needed a better way to manage visitors and meet complex compliance rules. Their old system was slow... and often did not work, making it hard to keep records. They chose Envoy for its easy setup and ability to scale across offices. Envoy helped them track every visitor and employee and pull reports easily. The company can now manage compliance in an organized and secure way.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Redbooth helped Meco Corporation improve team communication and project management. The company struggled with lost emails and hard-to-find project data.... Redbooth made it easy for all employees to use one tool. Meeting times dropped. Accountability and task tracking improved. Teams now manage projects and priorities better.
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Airtable helped Schaeffler AG cut global content creation time by 50%. The company replaced six tools with one unified platform... for content intake, assignment, asset management, and reporting. Airtable's flexibility enabled a parent-child app model, supporting hundreds of users in over 50 countries. Designer task assignment time dropped to under one minute using AI. Schaeffler saw a one-day reduction in content request age.
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Autotask helped Visy Technology Systems improve sales management and project efficiency. Before Autotask, the sales team used manual CRM and... quoting systems, causing delays and errors. Autotask gave them a cloud-based platform to centralize quoting and sales data. Sales teams across seven offices now create accurate quotes from one product list. Managers use dashboards to track sales and project progress. The company can now forecast sales and manage projects more efficiently.
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Wrike helps House of Design manage projects and improve team visibility. House of Design uses Wrike as a single source... of truth for workload management. Teams in R&D, engineering, manufacturing, procurement, and HR use Wrike. The company delivers robotic system integration for many industries. Wrike supports on-time project delivery and clear communication.
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Aha! Roadmaps helped Boise Cascade manage its portfolio of six applications. Before, each product team used different planning processes and... stored data in many places. This made it hard to align strategy and share roadmaps. With Aha!, Boise Cascade now has one system for all product management. Teams can set shared goals, coordinate releases, and see real-time updates. The company now has smoother planning, better collaboration, and can give leaders and customers clear updates.
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Alloy Navigator helped Makita U. S.A solve IT support challenges across many regional offices. Before, Makita had no help desk...software and tracked support calls manually. With Alloy Navigator, Makita set up a central help desk system. IT staff now track and manage support requests more easily. This improved response times and made IT service delivery more efficient.
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WestTrax Assessment KPI Analyzer helped Bombardier see how they used SAP. The tool showed unused custom code and real SAP... module usage. Bombardier found they were paying to test and upgrade programs they did not use. The automated assessment cut over 70% of the time and cost of migration workshops. Bombardier gained a clear view of their global SAP system and reduced risk.
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SysAid helped Survitec, a global survival technology leader, replace a complex and costly ITSM system. Survitec needed a platform to... support 3,000+ employees in 96 countries. SysAid delivered fast value with built-in AI, easy rollout, and lower costs. AI translation improved ticket categorization and global engagement. The intuitive interface required less than an hour of training. Survitec saw immediate benefits and strong support from SysAid.
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next4biz helped Bosch Thermotechnik improve customer service with omnichannel communication and process management. The platform enabled urgent issue alerts, customer... segmentation, and proactive quality monitoring. Bosch Thermotechnik saw a 4% increase in customer satisfaction. The company also used next4biz-chat to reach 8% of customers via live chat in six months. next4biz improved feedback, reporting, and distributor network integration for Bosch Thermotechnik.
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OMQ Assist helps Hörmann, a global manufacturer of doors and gates, improve customer service. Employees use OMQ Assist to get... real-time answers from a knowledge base. Answers come as videos, pictures, texts, or downloads. This makes work more efficient and processes more standard. Hörmann now answers customer requests in real time and has a clear digital customer dialogue.
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Help Scout helped Senneca improve team communication across 5 locations. Before Help Scout, Senneca used Outlook, which made it hard... to assign tasks and track customer emails. The team wasted time managing emails and waiting for coworkers to return. With Help Scout, over 50 users now share inboxes, see conversation history, and collaborate easily. Senneca's team quickly learned the platform and now responds to customers faster.
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Demandbase One helped WIKA Mobile Control reach new markets after saturating the crane industry. The team used targeted campaigns and... personalized messaging to engage top accounts. In four months, they reached 90% of targeted accounts, with 55% clicking on ads and 26% showing increased engagement. Sales teams received weekly reports on customer activity, improving meeting preparation. Demandbase also enabled tracking of post-event engagement and supported cross-selling to existing clients.
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NSI Industries had trouble reaching the right people for their marketing. Their data was not accurate, so their email campaigns... did not work well. They used SalesIntel to get better data and target their audience. This helped them run more campaigns and reach more people. They saw a big improvement in how many emails were delivered and how many leads they could track.
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Pobuca helped ELVIOMEX improve team productivity and collaboration. ELVIOMEX needed a modern, user-friendly system that worked on mobile devices and... integrated with other tools. Pobuca provided a single workspace with chat, file sharing, and video meetings. The solution made it easier for teams to work together. ELVIOMEX now has better ways to communicate and manage work in one place.
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Lusha helped My Alchemy Store boost ROI by 150%. Before Lusha, finding decision makers for uniform sales was slow and... hard. Outreach took months or years, and data was often wrong. With Lusha, the team quickly reached key contacts and closed big deals, including a major delivery company. Sales meetings now have a 90% show rate. Monthly purchase orders increased, and the sales team meets their goals.
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Autobound helped Hubs boost sales productivity and efficiency. Hubs used Autobound to write personalized emails 5x faster, cutting average time... from 12.5 to 2.5 minutes. 7% of contacts emailed became sales opportunities, leading to 150+ opportunities and 60+ deals won. The North American sales team saw a 3x increase in pipeline creation. Onboarding new sales reps became easier and required fewer employees.
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Quantrix helped ATK Space Components Division improve business management by consolidating plans and forecasts. ATK replaced Excel with Quantrix to... handle complex data and calculations across multiple plants. With Quantrix, they now forecast over 1,000 programs, compared to 100 with Excel. The new system provides a four-year outlook and saves the company a couple hundred hours each month. The finance team can now focus on more valuable work and access information much faster.
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Sofa is an interactive meeting app. A medium-sized manufacturing company used Sofa to help teams and partners work together on... ultra-light seat production. The company used features like document sharing, planning, and live collaboration. Team members posted plans, shared technical documents, and managed tasks in real time. Sofa helped everyone build the project together, even from different locations.
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eXo Platform helped CETIH modernize its communications and unify its teams. CETIH needed a digital workplace to connect 800 employees... across six brands and seven sites. The company wanted a single platform to support collaboration, knowledge sharing, and a strong corporate culture. eXo Platform provided instant messaging, collaborative spaces, and project management tools. CETIH now uses eXo Platform as the heart of its projects and teamwork.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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MangoApps helped Huber+Suhner connect 3,900 employees worldwide. The company needed a way to improve global communication and collaboration. MangoApps provided... a browser-based intranet with social and mobile tools. Employees could share knowledge and track project progress easily. The platform unified teams across time zones. Huber+Suhner chose MangoApps after reviewing 20 solutions.
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Conceptboard helped Siemens connect teams worldwide. Siemens needed a tool for real-time, global collaboration. They chose Conceptboard for its web-based,... device-compatible features and strong security. After a six-month rollout, over 55,000 Siemens employees use Conceptboard. The platform reduced travel costs, saved time, and cut email traffic. Employees enjoy using Conceptboard every day.
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ThoughtFarmer helped Global Container Terminals, Canada's largest port operator, connect employees and share information. GCT replaced a hard-to-use intranet with... ThoughtFarmer, making it easy for staff to access critical information and stay engaged. The CEO used the platform to post updates and news, boosting executive involvement. Employees used features like the employee directory and custom countdown clock. Staff engagement increased with a launch contest and ongoing support from ThoughtFarmer's team.
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LocaliQ helped American Metal Coatings improve their digital marketing. Before LocaliQ, they had not received a verified quote in over... a year. LocaliQ used Search Ads, Chat, and Dash by LocaliQ to boost their web presence. As a result, 100% of chat leads converted to sales and website traffic increased by 40%. The company now gets at least one new verified quote every week, often worth over $100,000.
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Zoho SalesIQ helped BreadPartners improve customer engagement with a small team. They used SalesIQ to get clear web analytics and... real-time visitor insights. The DoughBot 2.0 chatbot, built with SalesIQ's no-code tools and integrated with GPT-4, handles complex queries and streamlines support. SalesIQ's lead scoring and booking features made sales and marketing more efficient. Automated routing of requests improved quality assurance and hiring. BreadPartners now tracks and responds to customer needs faster, raising satisfaction and engagement.
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Hornetsecurity Archiving helps HOMANIT store all business emails in a legally compliant way. HOMANIT needed to meet strict German data... protection laws and archive emails for up to ten years. The company wanted to move away from its in-house Lotus Notes system. Hornetsecurity provided secure, automatic email archiving with easy access and strong support. HOMANIT now archives all German email traffic smoothly and can quickly find lost or deleted emails.
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Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems... developed a custom mobile app, StockTake, to integrate with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
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Cyberimpact helped M&L Uniformes send targeted emails during the Covid-19 crisis. The company segmented its list and sent a special... offer about masks to 67 business owners. The email had a 99% open rate and a 73% click-through rate. The first email brought in over $50,000 in sales. Later mailings generated over $200,000. The president was very happy with the results.
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IntelliClick software helped UE Systems, Inc. track customer website activity and email engagement. They used GoldMine CRM with IntelliClick to... qualify leads and focus sales on buyers ready to act. IntelliClick made database clean-up easy and saved staff time. Sales reps now see real-time data and follow up faster. UE Systems plans to use IntelliClick dashboards and event registration to grow their business.
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Zoho SalesIQ helped BreadPartners improve customer engagement with a small team. They used SalesIQ to get clear web analytics and... real-time visitor insights. The DoughBot 2.0 chatbot, built with SalesIQ's no-code tools and integrated with GPT-4, handles complex queries and streamlines support. SalesIQ's lead scoring and booking features made sales and marketing more efficient. Automated routing of requests improved quality assurance and hiring. BreadPartners now tracks and responds to customer needs faster, raising satisfaction and engagement.
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Miva's ecommerce platform helped Decorative Films, LLC create a modern B2C shopping experience. The new site features a custom visualizer... tool and responsive design. Customers can now see and select window treatments in real-world settings. Decorative Films saw a 78% increase in desktop average order value, 120% on mobile, and 60% on tablet. The site improved efficiency and streamlined backend processes for the company.
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commercetools helped Normet move its spare parts catalog of 65,000 SKUs online. Normet wanted to make ordering easier for customers... and reduce manual work for sales teams. The new eCommerce portal launched in just 4.5 months. Customers can now check prices and availability quickly and order online. Sales teams now focus on more valuable tasks. Normet collects feedback to keep improving the portal.
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IdoSell helped CIECH Sarzyna, a top Polish producer of plant protection products, launch an online store. The company wanted to... improve business processes and grow its digital sales. IdoSell provided the platform for e-commerce and enabled custom solutions. CIECH Sarzyna now uses IdoSell to build a strong online presence and stay ahead in the market.
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Oxatis helped Ficep France launch a B2B e-commerce site for industrial tools. The new site went live in 5 months.... Over 100 clients started using the site right away. Ficep France saw a 40% increase in new customers. Abandoned cart recovery boosted revenue by 20%. The site connects to Sage 100c for real-time updates and automation.
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Ucommerce helped Dinesen Gulve improve their website with faster load times and a rebuilt checkout. Dinesen wanted a better user... experience and high-quality images for their bespoke wooden flooring. Alpha Solutions used Umbraco CMS, Ucommerce, and Microsoft Azure to solve slow loading and checkout issues. The new solution let Dinesen upload large images and improved order flow. The changes made the website faster and easier for customers to use.
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Revenue Intelligence gave a global manufacturing leader better visibility into its sales and revenue pipeline. The company wanted more robust... analytics than what Salesforce Sales Cloud offered. Egen set up Revenue Intelligence from scratch, including pipeline analytics, app configuration, and opportunity split data. The project included bulk action items and knowledge transfer. The company gave Egen a five-star satisfaction rating and praised the team's understanding of its needs.
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Ascora helped Dusty Fabrications, a metal design and fabrication business, move from a mix of software tools to one job management platform. Dusty Fabrications needed... better quoting, scheduling, and invoicing features. They chose Ascora to automate and simplify their business management. The new system made it easier to track jobs and manage admin tasks. Owners Jeff and Dustin Pugh say Ascora has been a big part of their success.
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BiznusSoft HR helped HillPhoenix solve problems with managing employee time records and payroll. Before, system changes were slow and upgrades... from their old vendor caused issues. With BiznusSoft HR, HillPhoenix now has one platform for payroll and timekeeping. Timekeepers can easily get the data they need. Employee information is secure. Temporary workers and managers can use the system without software problems. HillPhoenix values the strong support from BiznusSoft.
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Fieldpoint field service software helped Hartwig improve mobility and ease of use for their technicians. Hartwig needed a better way... to collect and send information from the field. Their old CRM system was slow and required laptops and VPN connections. With Fieldpoint’s mobile app, technicians now use smartphones or tablets, work offline, and save five to ten minutes per case. The new system made reporting faster and invoicing easier. Hartwig’s team is happy with the support and results from Fieldpoint.
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Route4Me helped Matthews Aurora Funeral Solutions improve last mile delivery. Matthews needed to cut wasted miles and man-hours in their... delivery process. They used Route4Me for automated route optimization and telematics integration. Implementation took less than a day at each site. Matthews achieved 7% savings in mileage and fuel, nearly double their target. Route planning time dropped from hours to minutes. The platform also helped Matthews forecast equipment and staffing needs at 66 sites.
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Unity ISS helped the Manufacturing Technology Centre (MTC) deliver all client projects on time. The MTC used Unity's real-time 3D... development tools and integrated support services to solve technical problems within 24 hours. The team accelerated product design and development for manufacturing clients. Unity's expert guidance improved the team's ability to propose and deliver innovative, funded projects. The partnership increased internal collaboration and awareness of 3D technology across the organization.
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BuildFire created a custom mobile app for Praxair to help managers in Asia connect and share best practices. The app improved... communication and reduced duplicated efforts. Praxair saved $480,000 in eight months by cutting training costs. The app connected seven international offices and made turnaround time 58% faster than traditional development. Praxair is now building more apps with BuildFire.
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Piwik PRO helped Rawlplug boost traffic attribution accuracy from 30% to 95%. The company replaced Google Analytics 4 due to... data loss and poor source tracking. Piwik PRO's analytics, consent manager, and tag manager gave Rawlplug a full view of their marketing channels. Nearly 100% of online transactions are now attributed to specific sources. Data accuracy now matches 98-99% of accounting records, driving better decisions across departments.
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Charlotte Pipe and Foundry used multi-cloud technology to improve their edge computing. They wanted better performance and flexibility. The new... solution helped them manage data across different cloud platforms. This made their operations faster and more reliable. They now have sharper control at the edge.
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Open iT software helped a Fortune 500 industrial conglomerate track software usage across many locations. The company faced high costs... from database software licenses based on estimated, not actual, usage. Open iT enabled them to see real usage patterns and match licenses to users. They right-sized their licenses and cut costs by 30%. This improved IT asset management and vendor negotiations.
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Flipsnack helped Radioshuttle replace long, hard-to-share PowerPoint presentations with interactive digital brochures. Sales reps used iPads to present these brochures... at trade shows, making it easy for customers to understand and engage. Radioshuttle saw a 650% increase in engagement in January after launch, with average viewing time over 11 minutes. The brochure reached key markets in Canada, the US, and Sweden. Internal adoption was strong, with 500 sales reps receiving the brochure by newsletter. Distributors gave very positive feedback on the new digital assets.
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MadCap Flare and MadTranslations helped InfinityQS deliver documentation in four languages. Content reuse features in MadCap Flare cut the time... needed to create different documentation outputs. Using MadCap Flare and MadCap Capture, InfinityQS reduced customer support calls to nearly zero. Only new content needs translation, saving tens of thousands of dollars each quarter. Cloud-based collaboration with MadCap Flare Online made it easy for authors and SMEs to add, review, and edit content.
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Articulate 360 AI helps The Toro Company create training for a global network of distributors. The company needed fast, scalable,... and hands-on training for over 125 countries. With Articulate 360 AI, they save 4–5 hours per course on drafts, 8+ hours of SME time, and 2–4 hours on knowledge checks. The team uses Storyline for interactive learning and AI Assistant to speed up course creation. This lets them focus on quality and innovation in their training programs.
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Archbee helped Harvest move from paper-based technical documentation to a digital platform. Harvest needed to speed up document changes, but... paper formats slowed them down. Archbee offered a modern, cost-effective solution. Now, Harvest can update documents faster and make them easy for customers to access. Customers value the improved accessibility and up-to-date information.
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Tungsten InvoiceAgility helped RMIG Group achieve e-invoicing compliance in multiple European countries. The company faced complex and changing regulations that... strained internal teams. With InvoiceAgility, RMIG Group no longer needed to track or interpret country-specific mandates. The solution created a scalable foundation for future regulatory changes. RMIG Group saw faster invoice processing and reduced operational burden.
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Asset Panda helps RISE™Robotics track every part in their electric cylinder products. Before Asset Panda, the team used spreadsheets, which... caused errors and low visibility. Asset Panda gives them a single source of truth for configuration management, inventory, and tool calibration. The platform's barcode scanning and mobile app save time and improve accuracy. RISE™Robotics now manages product lifecycle and IT assets more easily. The team plans to expand Asset Panda use to boost efficiency even more.
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Iron Mountain InSight Content Management helped Alp Aviation digitise over 100 processes. The company faced production delays from paper-heavy workflows... and remote work. The solution unified operations, improved efficiency, and gave instant access to forms. Integration with their MES system ensured quality inspections happened on time. Alp Aviation saw faster adoption and better customer experiences with paperless automation.
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MediaValet helped Herff Jones manage their growing digital assets. The company faced slow approvals and missed deadlines due to scattered... workflows. MediaValet and Wrike integration streamlined asset organization and improved collaboration. Approval times were cut in half. Project turnaround became faster. Team efficiency increased across departments.
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THRON helped Selle Royal Group manage digital assets and product data in one platform. The company wanted better control of... content and product information. THRON Digital Assets and THRON Products let them organize over 20,000 pieces of content and 5,000 products. They now deliver consistent brand messaging in 80 markets. The solution improved time to market and brand consistency.
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CELUM helps Rosenbauer manage digital assets for custom fire fighting vehicles. Rosenbauer needed a central hub for marketing and technical... media. CELUM's platform lets non-technical users organize, enrich, and share assets. The solution supports file transcoding and visual approval workflows. Rosenbauer manages over 240,000 assets and averages 43,833 downloads per year with 3,500 users.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Dunlop Aircraft Tyres Limited had problems with reactive maintenance and too much manual work. They used paper and Excel to... manage maintenance, which slowed them down. They chose Fiix CMMS to help them plan and track maintenance better. After using Fiix, they saved time by automating reports and removing paper processes. They now schedule and finish maintenance faster, make fewer mistakes, and can stop problems before they get worse.
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Dr. Explain helped Carl Valentin reduce tech support needs. The company used Dr.Explain to create help documents for their Labelstar...Office and ConfigTool software. The senior developer found Dr.Explain easy to use and valued its contextual help and PDF export features. With Dr.Explain, customers can quickly find information, which lowers support effort. Carl Valentin has used Dr.Explain for over 8 years to improve user documentation.
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HR-Directory 365 helped a Japanese manufacturing conglomerate manage a large HR database. The company had over 3,000 users and affiliates... in 29 countries. They faced slow load times and trouble removing inactive accounts. HR-Directory 365 improved database access and saved a lot of time. The solution used SharePoint and Power Automate.
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Jungheinrich AG replaced many tools with a central USU solution to boost global efficiency. The company used USU IT Service... Management, IT Asset Management, and IT Monitoring. They wanted to unify all services on one platform and harmonize global processes. USU helped Jungheinrich standardize services and improve service management. This led to better efficiency and streamlined operations.
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ON24 helped ABB New Zealand unify data and close more deals. ABB used ON24 and Pardot integration to run webinars... and boost engagement. They increased their sales pipeline by $2.3 million USD. They won over $819,000 USD in new sales. ABB saw a 100% increase in ROI year-over-year.
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RingCentral helped Staughton Group move from an old Mitel PABX to a cloud-based unified communications system. The company needed a... reliable, easy-to-manage phone solution to reduce business risk and improve efficiency. RingCentral provided a seamless upgrade with almost no downtime and fast hardware delivery. Staff now use softphones and Yealink handsets with easy directory access. The platform supports hybrid work, advanced call routing, and analytics for better workload management. Staughton Group uses RingCentral analytics to monitor support KPIs and improve production processes.
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GoToConnect helped ESI Technologies upgrade its phone system to a flexible, cloud-based VoIP solution. ESI needed faster, more responsive communications... to serve pharmaceutical and biotech clients. With GoToConnect, calls route to the right person or to standby staff and mobiles, so employees can answer from anywhere. This improved customer service and communication speed. ESI chose GoTo for its strong reputation and long-term support.
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Livestorm helped Ahlstrom-Munksjö modernize its marketing. The company used Livestorm to run educational webinars for a niche audience. They reached... 700 targeted attendees and launched two global initiatives. Livestorm's platform made it easy to customize emails and follow-ups. This improved customer engagement and supported a shift to digital marketing.
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SightCall helped Airbus improve productivity on their final production line. Airbus used SightCall to let workers start live visual support... sessions with remote experts. This made it easier and faster to fix production issues. 96% of users said SightCall helped them solve problems more quickly. The average time to resolve issues dropped by 60 minutes.
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Samsung Cloud Platform helped a global manufacturer build a next generation supply chain management (SCM) system. The company faced supply... chain disruptions and needed to prevent shortages and improve efficiency. They used SCM SaaS on Samsung Cloud Platform for automation, AI/ML demand prediction, and scenario planning. The solution reduced total cost of ownership, cut decision-making and planning time, and improved data restoration speed. The manufacturer now operates with more stability and can quickly respond to business needs.
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Forrester Market Insights helped Siemens AG launch Siemens Xcelerator, an open business platform. Siemens AG used Forrester’s competitive intelligence and... market perspectives to support digital transformation. Forrester also helped Siemens AG improve its go-to-market messaging and customer communications. Siemens AG built a future fit company that meets customer needs with Forrester’s support.
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Intelligence2day® helped AkzoNobel reduce information overload across its global operations. The company used the platform to create OneIntelligence, a centralized... and customized intelligence hub. Employees now get relevant news and analysis tailored to their departments. The solution streamlined workflows, with 15 weekly newsletters and 1,500 automated alerts sent out. AkzoNobel reports that retrieving and sharing information is now much easier and less time-consuming.
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Vector Solutions helped Idaho Forest Group improve EHS management. The company used the platform to track, analyze, and report health... and safety activities. This led to better safety compliance and reduced risk. Idaho Forest Group streamlined incident management and safety reporting. The solution supported their large manufacturing operations.
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SHANON MARKETING PLATFORM helped 株式会社ベンカン shift from traditional sales to digital marketing. The company first tried the platform in 2016... but stopped due to lack of internal adoption. In 2020, facing challenges from the pandemic, they reintroduced the tool to support web, email, and content marketing. They increased email campaigns and improved content on their website. Within months, they also started using advanced features like lead scoring. The platform made it easier to track results and support sales with better leads.
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Qualtrics CX helped Dow transform its customer experience strategy. Dow used Qualtrics to survey customers, track CX progress, and overlay... operational metrics. Digital transformation led to a 450% increase in repeat website visitors and doubled lead conversion rates. Dow achieved $300 million in value, a 7% reduction in inventory, and a 20% improvement in CX index. Customer satisfaction and confidence in product availability also improved.
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Customer Thermometer helped CMD Ltd stay connected with employees during the UK Covid-19 lockdown. CMD used weekly pulse surveys via... MailChimp to check on staff well-being. The tool's simple integration and easy reporting made it ideal for quick feedback. CMD found the system easy to use, with no complicated forms. This approach helped CMD support its team through a challenging time.
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Mopinion helps Lely collect real-time feedback from dairy farmers in over 40 countries. Before Mopinion, feedback was slow and often... lost or misinterpreted. Now, Lely uses Mopinion’s multi-language reporting to gather feedback directly in their system. This lets them see when and where feedback was given, and in which version. The feedback translator feature makes it easy for farmers worldwide to share their thoughts in their own language.
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Davies Claims Solutions helped Givaudan, a Swiss manufacturer, manage about 40 active workers’ compensation claims. Givaudan wanted top TPA service... and better outcomes for injured employees. Davies provided five claim adjusters across three regional offices and introduced the myHealthDoc tool for clear next steps. Results included a 61% reduction in lag time, 70% increase in claim closure rate, 49% reduction in claims duration for medical only, and 32% reduction for lost time claims.
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MasterControl helped WD-40 Company manage quality across 20 contract manufacturing organizations worldwide. WD-40 needed to keep product quality high and... processes consistent in a global supply chain. MasterControl unified communication and quality management for all manufacturing partners. This improved consistency and compliance for WD-40's products. The platform supported better collaboration and control in manufacturing operations.
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Vendavo Profit Analyzer helped Grundfos improve pricing transparency and control. Grundfos moved from manual, spreadsheet-based pricing to automated, intelligent analytics.... Sales and finance teams now see clear revenue, margin, and pricing data. Sellers focus more on value, not just price. Grundfos gained better agility and commercial excellence with Vendavo's infrastructure and guidance.
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PROS pricing solution helped a global process monitoring manufacturer fix slow and inconsistent pricing. The company used to manage prices... in hundreds of spreadsheets, causing delays and margin loss. PROS automated workflows and pricing formulas improved accuracy and speed. The company saw a 40% faster time-to-market and met a major pricing deadline. In the first month, PROS identified $5-6 million in pricing improvements.
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Zilliant pricing solutions helped a global energy manufacturer manage real-time pricing at scale. The company faced cost volatility, complex products,... and manual pricing tools. Zilliant enabled dynamic pricing across more than 150 countries. The solution improved control over data, processes, and pricing strategy. Manual processes were replaced with automated, scalable pricing management.
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Flexpricer for Salesforce helped Flux Pumps Corporation solve complex product configuration challenges. The company needed a tool to make quoting... easier and reduce reliance on experienced sales staff. After choosing Flexpricer over Salesforce CPQ, they quickly set it up with help from a Salesforce partner. The solution increased average order value by 30% and stopped revenue leakage. The team now sells more high-margin accessories and spare parts.
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FiveCRM helped Senior Response scale its telemarketing operations for over 20 years. Senior Response needed a CRM that was easy... for older agents to use, could scale with growth, and allowed in-house changes. FiveCRM provided a flexible, customizable platform with API integration and strong data security. The platform enabled quick campaign setup, easy user management, and direct support for client needs. Senior Response credits FiveCRM for helping win new business and supporting ongoing growth.
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Natterbox Remote Assist helped DiamondBack Covers solve customer support problems. The company had trouble with slow troubleshooting and unnecessary product... returns. Natterbox Remote Assist let agents use live video to fix issues on the first call. Customers did not have to send photos or emails. The tool worked on many browsers and was easy for all users. DiamondBack Covers saw a 100% success rate in Remote Assist usage and faster problem solving.
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Electrolux Group transformed its contact centers into consumer-centric care centers using the Genesys Cloud platform. They integrated Genesys Predictive Engagement,... Genesys Agent Assist, Google Cloud CCAI bots, and SAP. This led to improved first-contact resolution, Net Promoter Score, and employee satisfaction. They also achieved a 25% reduction in average handle time and a 20% reduction in call and email traffic. Sales conversions increased by 89%, and they accelerated the rollout of online stores.
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Eckoh provided secure payment solutions for a global agribusiness cooperative. The company needed to protect customer data and ensure payment... security in their contact center. Eckoh's solution helped them achieve secure transactions and data protection. This improved compliance and reduced risk of data breaches.
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Red Points helped Topcon fight online counterfeits. Topcon faced a surge in fake products harming their brand. Red Points' brand... protection solution used AI to detect and remove infringements. Topcon eliminated 300-500 infringements monthly with an 89.4% success rate. The estimated value of removed infringements reached $22 million. This made the market safer for Topcon's customers.
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Gecko Alliance needed a quick e-commerce solution for their Gecko Depot European operations to sell spa and hot tub parts online. Spektrum, a web... development agency, used Snipcart to integrate e-commerce into Gecko's existing Squarespace site. The integration required custom solutions for account approval and discount levels. The project was completed quickly, with Snipcart providing flexibility and a fast integration path.
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NIQ-GfK's geomarketing solutions helped V-ZUG map regional market potential and optimize its sales structure. V-ZUG used tools like Geo+SalesValues and... Geo+SalesTerritories to analyze sales territories and dealer networks. The company received a list of over 1,000 dealer locations and detailed catchment area analyses. New maps showed both current and potential sales structures. V-ZUG improved its sales territories and targeted the best dealers, leading to higher market penetration and increased sales.
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Conga Advantage Platform helped Vaisala upgrade its global eCommerce. Vaisala needed a scalable, compliant solution for over 300 product families.... The company migrated 21,000 users, 2,500 products, and 13 price lists across 129 countries. They reduced eCommerce customizations by 35%. The new platform improved self-service and troubleshooting for global buyers.
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WebCEO helped Wolften grow their business with local SEO. Wolften needed a multilingual website to reach new markets and reduce... business risk. They translated their site into English, Czech, and German by hand for better quality and SEO. They used local domains and focused on one main domain for their online presence. This strategy helped them expand internationally and find new business partners.
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BrightEdge helped Graco Inc. improve their SEO results. Graco used technical SEO and content optimization to target featured snippets. They... optimized image alt text and tracked keywords with Data Cube. Graco saw a 718% increase in People Also Ask results and a 145% increase in Quick Answer results. They also had a 35.4% increase in ranking images and double digit growth in leads.
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Conductor helped Taylor Corporation boost top 5 keyword rankings by 7,600%. The company saw a 125% increase in search engine... traffic and a 32% rise in organic conversions. Taylor Corporation switched from Semrush to Conductor to unify SEO and AEO workflows. The platform's AI-powered content optimization and centralized data improved collaboration and content quality. These changes drove measurable growth in rankings, traffic, and visibility.
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Gates Corporation is a global manufacturer of power transmission belts and fluid power products. Their YouTube channel was not performing... well and they struggled with video optimization. They worked with tubics to improve their YouTube strategy. Tubics provided expert guidance on tags, video simplification, and sharing links. As a result, Gates saw a 210% increase in organic watch time via YouTube Search, a 155% increase in views from video suggestions, a 289% increase in organic views via YouTube Search, and a 103% increase in average view duration from YouTube Search.
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3M used Sprinklr Social to improve its social media strategy. The company faced slow response times and inconsistent social media... moderation across regions. Sprinklr provided a scalable, AI-powered solution that unified customer care and brand engagement. 3M achieved a 90% reduction in case response time and a 75% reduction in SLA. Customer satisfaction and brand engagement increased worldwide.
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Sociality. io helped Evyap improve digital marketing and workflow efficiency. Evyap used Sociality.io to manage social media, reporting, and competitor...analysis. The platform replaced manual processes and reduced time spent on reporting. Evyap launched an AI-driven deodorant series and won industry awards. Sociality.io made collaboration easier and supported Evyap’s digital transformation goals.
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quintly helped MSI manage over 200 social media profiles across 120 countries. MSI used quintly's analytics and benchmarking tools to... track campaign performance and save 2 hours weekly. The platform enabled a 30% increase in conversion rates. MSI valued quintly's data quality, customization, and export features. The solution proved ROI and improved marketing results for this global hardware leader.
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Determ helps BIMAL Group monitor media mentions and create reports. Before Determ, they used a tool that only sent daily... reports and lacked real-time access. With Determ, they access data anytime, create custom reports, and use mobile alerts. The platform saves up to two hours a day by automating manual tasks. Draško Bojić, digital manager, values the platform's speed, support, and time-saving features.
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Impero Connect helps Gilbarco Veeder-Root support gas station and convenience store equipment worldwide. The help desk team handles about 1,500... calls a day and uses Impero Connect for around 300 remote sessions daily. The solution supports PCI compliance by tracking every remote session and training staff for secure use. Custom tweaks like hotkeys and toolbar access make daily work easier. Gilbarco values Impero Connect for its stability and reliable performance.
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Phifer Incorporated used LiveHelpNow live chat and ticketing system to improve customer support. The company wanted to reduce inbound phone... calls and offer a new way for customers to get help. With live chat, Phifer answered questions from both product users and direct buyers. This helped direct customers to retail outlets and created more leads for the business. The new system made customer service faster and more efficient.
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Tungsten InvoiceAgility helped RMIG Group achieve e-invoicing compliance in multiple European countries. The company faced complex and changing regulations that... strained internal teams. With InvoiceAgility, RMIG Group no longer needed to track or interpret country-specific mandates. The solution created a scalable foundation for future regulatory changes. RMIG Group saw faster invoice processing and reduced operational burden.
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Sistema, a plastics manufacturer in New Zealand, avoided further shutdowns due to Covid. They used a rapid contact tracing solution.... This helped them continue operations safely.
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OpenLM helped MKS Instruments, Inc. manage engineering software licenses across 20 global sites. The company has over 500 users, including... process engineers and CAD designers. OpenLM heatmap usage reports saved the company thousands of dollars. The main applications managed are Ansys, Matlab, Solidworks, and Creo. Peggy M Garrett, global CAD manager, shared that OpenLM improved software asset management and productivity.
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Flexera helped Danfoss manage software vulnerabilities as employees used more third-party apps. Danfoss needed better security beyond their Microsoft suite.... Flexera integrated with Microsoft SCCM and replaced other patching tools. Danfoss could now map software end-of-life and fix vulnerabilities faster. Flexera gave real-time snapshots and custom reports for better security and compliance. Danfoss improved efficiency and cost effectiveness across the company.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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QuestionPro helped Kohler run over 300 surveys across many departments. Kohler used QuestionPro to track customer satisfaction and gather feedback... on their website. The platform let Kohler combine survey data with web analytics for deeper insights. Kohler made impactful website changes based on survey results. The tool's flexibility supported company-wide adoption and ongoing business growth.
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Algoworks used Salesforce optimization and AI to help a Fortune 150 manufacturer. The company faced rising customer expectations and inefficient... manual processes. Algoworks delivered immersive training, enhanced Salesforce, and built predictive models for order tracking and field service. The project unified three systems, cut support calls by 20%, and completed integration in six weeks. Technicians now fix issues faster, and the company expanded Salesforce to new markets with bilingual support.
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Xactly Connect helped Flowserve unify sales data from multiple sources into a single Power BI dashboard. Jeremy Franks, manager of... sales operations, used the tool to speed up data validation and improve reporting. The partnership with Xactly gave Flowserve access to industry insights and automation for complex processes. Flowserve is also implementing Xactly Plan for quota planning and exploring more Xactly tools.
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Paylocity helped Portacool recover after a major fire destroyed a facility and forced layoffs. The company needed a paperless, integrated... HR system to support a workforce spread across six locations. Paylocity provided a people-first HR platform that streamlined processes and improved employee engagement. Portacool saw significant time savings, better communication, and scalable HR operations for future growth. The solution enabled strategic HR transformation and supported the company's rebuilding efforts.
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Xactly Connect helped Flowserve unify sales data from multiple sources into a single Power BI dashboard. Jeremy Franks, manager of... sales operations, used the tool to speed up data validation and improve reporting. The partnership with Xactly gave Flowserve access to industry insights and automation for complex processes. Flowserve is also implementing Xactly Plan for quota planning and exploring more Xactly tools.
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ZS helped a global manufacturer of industrial parts reverse declining growth. The company faced shrinking revenue and rising competition. ZS... introduced a value-based sales process and a new sales structure. Revenue grew at a 12% compound annual growth rate above plan. Revenue in strategic accounts doubled. The seller exited with a 2.6x multiple, earning $340 million net profit.
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IActionable's gamification platform helped a Fortune 100 manufacturer boost sales team motivation and performance. The sales team lacked energy and... real-time performance visibility. IActionable provided immediate feedback and increased data visibility for managers and sales reps. The tool made sales targets and progress clear, encouraging competition and engagement. Status meetings became more frequent, and the team saw better communication and faster deal targeting. The company improved data visibility, performance reporting, and employee engagement.
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Dynatrace helped Skyworks Solutions improve observability and security across its complex, multicloud environment. The company eliminated manual monitoring and gained... precise insights into both IT and manufacturing processes. Dynatrace Application Security enabled fast identification and remediation of vulnerabilities, including Log4j. Skyworks automated issue detection and is moving toward self-healing applications. This led to greater efficiency, reduced risk, and accelerated digital transformation.
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Tungsten InvoiceAgility helped RMIG Group achieve e-invoicing compliance in multiple European countries. The company faced complex and changing regulations that... strained internal teams. With InvoiceAgility, RMIG Group no longer needed to track or interpret country-specific mandates. The solution created a scalable foundation for future regulatory changes. RMIG Group saw faster invoice processing and reduced operational burden.
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PFL direct mail platform helped Attends streamline their sample request process. The old system required sales reps to spend hours... entering sample requests in a CRM. With the new Attends Online Sample Store, customers can order samples directly. This reduced administrative work for the sales team and the FOCUS Center. Customers now get samples faster and can try products before ordering through insurance. The solution improved efficiency and customer satisfaction.
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Craftware used Salesforce to support maintenance and development for a global tobacco company. The project focused on keeping Salesforce running... smoothly and making improvements. The company needed ongoing help to manage and grow their Salesforce system. Craftware provided support and development services. This helped the company use Salesforce better for their business needs.
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IdoSell helped CIECH Sarzyna, a top Polish producer of plant protection products, launch an online store. The company wanted to... improve business processes and grow its digital sales. IdoSell provided the platform for e-commerce and enabled custom solutions. CIECH Sarzyna now uses IdoSell to build a strong online presence and stay ahead in the market.
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Brainloop BoardRoom helped HOERBIGER make board communication digital. The company replaced old paper documents with secure digital access for about... 30 board members. Members now use laptops, tablets, and smartphones to get important files. The solution meets compliance needs and is easy to use, according to the CEO. HOERBIGER improved efficiency in board-level communication with Brainloop BoardRoom.
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Brainloop BoardRoom helped HOERBIGER make board communication digital. The company replaced old paper documents with secure digital access for about... 30 board members. Members now use laptops, tablets, and smartphones to get important files. The solution meets compliance needs and is easy to use, according to the CEO. HOERBIGER improved efficiency in board-level communication with Brainloop BoardRoom.
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eLogger helped Sappi North America move from handwritten paper logs to a digital logbook system. Sappi needed a tool to... store and quickly access shift information across its mills. eLogger made it easy for staff to search logs, communicate, and customize entries for each department. The system improved daily operations, saving time and money. Staff found eLogger simple to use and central to their communication.
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Rossum helped LAPP automate its order management process. LAPP processed over 350,000 manual orders each year and had a catalog... of 40,000+ items. Manual entry was slow and error-prone. LAPP used Rossum’s AI-based solution to replace manual order entry. The new system achieved 94.9% data field accuracy. LAPP now processes orders faster and with fewer mistakes.
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Altair Simulation helped Hitachi Construction Truck Manufacturing Ltd design lighter, stronger mining haul trucks. Hitachi used Altair MotionView, Activate, Radioss,... and OptiStruct to optimize truck frames and components. The solution enabled a 10% weight reduction in the main frame and rigid body. Hitachi improved payload capacity and fuel efficiency. The Altair license model let them access many tools and cut costs. Product development times were fast and support from Altair was strong.
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Juphy helped Carbo manage customer service on social media. Carbo struggled to reply to all customer inquiries across channels. Juphy... unified all channels in one place. This saved Carbo a lot of time. Carbo contacted over 2,000 customers through Juphy. The team liked features like unified notifications and one-click moderation.
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MangoApps helped Huber+Suhner connect 3,900 employees worldwide. The company needed a way to improve global communication and collaboration. MangoApps provided... a browser-based intranet with social and mobile tools. Employees could share knowledge and track project progress easily. The platform unified teams across time zones. Huber+Suhner chose MangoApps after reviewing 20 solutions.
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Inriver PIM helped Michelin solve the challenge of keeping product data accurate and up to date. The platform made it... easy for both technical and non-technical teams to manage and share product information. Syndication features simplified data distribution to third-party channels and distributors. Integration with Michelin's tech stack improved digital operations. The solution enabled branded digital storefronts for employees and partners, driving digital growth and better collaboration.
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Aryaka SD-WAN helped AL-KO Gardentech cut onboarding times for new sites from months to days. The company reduced outages and... improved service restoration by using multiple ISPs. Latency between Germany and China dropped from 220ms to 180ms. AL-KO also lowered total cost of ownership and boosted Microsoft 365 performance. Aryaka's last-mile monitoring made troubleshooting easier and faster.
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Fastly Next-Gen WAF helped PPG Industries improve cybersecurity. PPG had trouble with a previous security tool that was hard to... use and caused too many false alarms. Fastly's solution was easy to set up and let PPG use blocking mode right away. The SmartParse feature stopped false positives and saved the team time. Custom tags made it easy to see and share network data. Fastly's support team worked closely with PPG. Now, PPG secures its global network with less effort and more confidence.
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Cognigy. AI helped Bosch automate tasks and improve workforce efficiency. Bosch used Cognigy.AI to build over 90 AI agents for...internal and external use. The solution increased first resolution rate to 76% in sales chat for drive and control technology. Bosch also launched a global HR AI agent for employees. The platform delivered robust self-service, streamlined processes, and significant cost savings.
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Automation Anywhere helped GEA Group automate finance processes. The finance team faced fragmented systems and slow data tasks. They launched... a digital assistant for freight invoicing and backlog reporting. This led to over 100 automation ideas and 180 automations deployed or in the pipeline. The company saved over 6,000 hours and $400,000. Automation is now key for real-time KPI reporting and fraud detection at GEA Group.
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ScanBizCards helped Komatsu improve event lead capture. Komatsu saw a 75% increase in event lead capture using ScanBizCards. The solution... made it easier to collect and manage leads at events. This led to better results for Komatsu's event marketing efforts.
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Uniqode QR Codes helped General Dynamics Electric Boat boost hiring results. The company saw over 95% increase in document uploads... and 39,000+ QR Code scans. More than 2,000 forms were submitted for internship positions. QR Codes made it easy to track recruitment event ROI and collect attendee data fast. The solution improved marketing campaign tracking and centralized job info for candidates.
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Learning Stream registration software helped Carrier Corporation streamline its customer training registration. Carrier runs three training programs with different audiences... and branding, but all use Learning Stream for event setup. The software's template-based system saves one to two hours per course setup. With over one hundred training events each year, this adds up to major time savings. Staff now spend less time on admin and more on improving training.
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ExpoGenie helped The Society of Vacuum Coaters (SVC) solve rising costs and poor service from their old exhibitor management platform. SVC switched to... ExpoGenie in 2020, saving over $15,000 per year. The platform made sponsorship sales easier and let exhibitors manage tasks themselves. SVC also got better customer service and improved their brand experience across event websites. Exhibitors gave positive feedback about ExpoGenie’s ease of use and modern interface.
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Configure One Cloud helped Hartzell Air Movement modernize their CPQ process. The company replaced an outdated system to improve efficiency... and revenue. After implementation, 60% of quotes are now handled by sales reps, up from 30%. This shift reduced factory workload and sped up customer quotes. Hartzell FLOW, powered by Configure One Cloud, supports all orders and proposals.
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Arkestro helped Provisur cut their spend by 20%. Provisur used the Arkestro Predictive Procurement Platform. The platform improved procurement processes.... Provisur achieved significant cost savings. Arkestro enabled smarter and faster decisions. The result was a 20% reduction in spend for Provisur.
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EGroupware Enterprise Line (EPL) helps PFEIFER DRAKO Drahtseilwerk GmbH manage daily operations. All employees use EPL, including in production. The... Guacamole feature lets staff access office computers from home. The calendar tool supports fast appointment and room planning. Other modules used are address book, ticket system, InfoLog, mail, and Guacamole. EGroupware support is excellent and customer feedback shapes product development.
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Barracuda CloudGen Firewall and Barracuda Total Email Protection helped Cross Hydraulics move to a distributed network. The company needed to... secure multiple offices after switching to Office 365. Barracuda solutions provided advanced firewalls, email protection, and backup. The network scaled up and all offices gained secure connectivity. Staff now share data easily and email threats are blocked automatically. Barracuda's tools make management simple and protect critical data.
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Pendo helped Essity onboard 1,200 employees across 38 countries during the pandemic. Essity used Pendo's in-app guides and analytics to... train staff and improve user behavior. The solution reduced friction and boosted efficiency for sales teams using their CRM. Managers gained better insight into employee actions and improved workflows. Pendo enabled Essity to scale digital training and support globally.
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Laserhub used Nelio A/B Testing to improve their website's call-to-action conversion rate. They wanted to increase platform registrations and reduce... visitor drop-off. Using heatmaps, clickmaps, and A/B tests, they tested headlines, images, and CTA button text. Nelio A/B Testing was easy to use and integrated well with WordPress. As a result, Laserhub achieved a 40% increase in CTA conversion rate.
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Loylogic delivered a loyalty commerce platform for Agriplus. Agriplus needed an engagement and rewards program to keep their best customers... and expand into new markets. Loylogic provided a branded platform and full growth marketing services. The solution allowed Agriplus to launch in markets from France to Australia. Local and international reward suppliers were included. The program helps Agriplus retain customers and grow globally.
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ShoutOUT Labs built a loyalty platform for DSI Tyres. DSI Tyres needed to automate customer engagement and reward loyal buyers.... The old system used postcards and manual data, which was slow and costly. The new platform lets customers join the loyalty club by texting a code from their tyre. They get instant digital rewards and can refer friends for more points. The system tracks customer data, segments users, and manages campaigns with real-time analytics.
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Ibexa DXP helped Dymax rebuild multiple brand sites on one platform. Dymax faced issues with outdated design, poor search, and... high costs from using different WordPress versions. Ibexa DXP improved product search, unified content management, and enabled a modern design. Marketing can now run different brand campaigns on a single system. Customers and partners spend more time on the sites. Dymax cut hosting and development costs and can add e-commerce in the future.
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Whatfix helped OMRON reduce expense report rejections by 25% and cut improperly submitted reports by 7% after implementing in-app tutorials for SAP Concur. OMRON used Whatfix... to identify friction points in expense processes and provide contextual, guided support to employees. The solution enabled faster reimbursements and fewer IT queries. OMRON consolidated expense management and improved SAP Concur adoption across global teams.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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Dolphin Radiators faced challenges with inventory management due to manual data entry errors and slow processing times. Unique Computer Systems... developed a custom mobile app, StockTake, to integrate with their ERP system. This app improved traceability, accuracy, and flexibility in inventory management. As a result, Dolphin Radiators experienced faster order processing, superior inventory control, and proactive shortage management, gaining a competitive edge in the market.
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Medallia Experience Cloud helped 3M improve its B2B distribution website. 3M used distributor feedback to guide changes after consolidating over... 1000 ERP systems. The team reduced page load times by 60%. Average satisfaction scores increased by 3 points. 3M also made many usability improvements based on customer ideas. These changes made it easier for distributors to do business with 3M.
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Textmagic helped Shuqualak Lumber send fast, reliable safety and operations updates to employees by SMS. The company needed a way... to reach staff quickly during the COVID-19 pandemic, without face-to-face meetings or slow emails. Textmagic let them import contacts, create groups, and send messages from a central number. Employees got updates on their phones in seconds. The platform saved hundreds of hours, improved productivity, and made department communication better.
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Wavestore provided its digital recording solution to IBM Bromont, the largest microchip assembly facility in the world. IBM needed to... expand surveillance to cover its new MiQro Innovation Collaborative Centre. Wavestore upgraded the system, adding servers and integrating access control and video management. The solution allowed operators to view live and recorded images from many cameras. IBM praised the reliability and robustness of Wavestore’s system.
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Vidyard helped SPOC Automation connect with customers during the pandemic. SPOC used short, expert-led videos to boost engagement and support.... The campaign led to a 208% increase in average attention span. SPOC saved $140,000 in field service visits. Email open rates rose by 10%. The solution made customer communication more personal and effective.
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PowerReviews helped Tempur Sealy boost online and retail sales with ratings and reviews, UGC syndication, and product sampling. The company syndicated... 3.5 million reviews and achieved 89.3% review coverage across all products. Tempur Sealy doubled global direct channel sales in two years. The program supported both direct-to-consumer and retail partner channels. Reviews became critical for conversion and buyer confidence in the mattress industry.
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RaveCapture helps Second Skin Audio manage reviews and protect their online reputation. The team holds 1–3 star reviews for review... before publishing, resolving issues directly and responding publicly to build trust. They use feedback to improve operations and share all reviews internally. If a customer remains unhappy, they offer a $25–$250 gift card as a goodwill gesture. This approach turns negative reviews into customer loyalty and boosts marketplace trust.
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Reward Gateway helped Acro Aircraft Seating centralize employee communications, perks, and recognition in one platform. Acro faced challenges with staff... attraction, engagement, and retention, and lacked internal communications and recognition programs. The new engagement platform, "My Acro," offers retail discounts, peer-to-peer recognition, and access to company news and documents. Employee engagement rose from 55% to 83%. The "Proud to work for Acro" score increased from 77% to 84%, and employee turnover decreased.
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Qualtrics CX helped Dow transform its customer experience strategy. Dow used Qualtrics to survey customers, track CX progress, and overlay... operational metrics. Digital transformation led to a 450% increase in repeat website visitors and doubled lead conversion rates. Dow achieved $300 million in value, a 7% reduction in inventory, and a 20% improvement in CX index. Customer satisfaction and confidence in product availability also improved.
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Avercast helped Ramco improve its demand planning process. Ramco needed better forecasting for thousands of parts and raw materials across... 50 manufacturing plants. Avercast allowed Ramco to combine data from many sources into one platform. This helped Ramco make more accurate forecasts and optimize inventory. As a result, Ramco reduced inventory costs by $1.5 million and improved customer acquisition and operations.
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Minitab Statistical Software helped a large aerospace engine parts manufacturer in Ohio reduce high employee turnover. The company faced a... spike in attrition rates, reaching over 30% during the 2009 recession. Using Minitab, they analyzed employee data and found that commute distance was a key factor. Employees commuting more than 13 miles had a 92% chance of quitting. The HR team now considers commute distance in hiring, improving retention for manufacturing roles.
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Sales Cloud, Service Cloud, and Marketing Cloud helped AGI unify its sales, service, and marketing. AGI cleansed and automated its... data, gaining a single customer view and streamlining complex sales. Service Cloud gave real-time metrics and improved customer support. Marketing Cloud increased marketing channel activity by 49% and tripled digital marketing. AGI now collaborates better and delivers a more consistent customer experience.
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OMQ Assist helps Hörmann, a global manufacturer of doors and gates, improve customer service. Employees use OMQ Assist to get... real-time answers from a knowledge base. Answers come as videos, pictures, texts, or downloads. This makes work more efficient and processes more standard. Hörmann now answers customer requests in real time and has a clear digital customer dialogue.
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Franklin Electric used the Intellum platform to improve training for its global water and energy systems business. The company faced... a shrinking skilled labor force and a growing need for digital learning. With Intellum, Franklin Electric created custom learning paths for different audiences and used videos, SCORM files, and interactive tools. They integrated Zoom for virtual training. Results include a 124% increase in active users, fewer support inquiries, faster onboarding, and stronger customer partnerships.
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Docusign CLM helped Genuine Parts Company standardize contract management across 17 countries. Before, contracts were scattered and processes were not... unified. With Docusign CLM, GPC automated workflows, improved cost efficiency, and gained a 6-month head start on contract negotiations. The solution unified data, streamlined procurement, and enabled better vendor negotiations. VPs now get bi-weekly reports for proactive contract management.
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Progress Sitefinity helped Fujitsu General Australia rebuild its website for better speed and mobile experience. The new site improved speed... rankings by nearly 50% and quadrupled content depth. Mobile session durations increased, showing a better mobile experience. The company expects over $800,000 AUD in annual revenue increase from faster load times. Sitefinity's tools made updates easier and improved the buyer journey for both residential and commercial customers.
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Nissan had problems with slow reporting, long phone wait times, and separate contact channels for HR help. Most of their... workers needed to use the phone to get HR support. Nissan used 3CLogic’s voice tools with ServiceNow to make HR help faster and easier. They added voice self-service, better call routing, and real-time reporting. As a result, average call hold time dropped by 82% and call abandonment rate dropped by 81%.
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Conversica helped Leica Geosystems boost lead conversions by 300%. Leica used the Revenue Digital Assistant for Marketing to start 1:1... conversations with new leads. The assistant also reactivated old leads that had gone cold. This approach led to a 23x return on investment. The solution influenced 12% of Leica's total sales pipeline.
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Jacuzzi used Ingage to improve sales presentations. They armed 150 dealers with Ingage Presentations. This helped them sell both in-person... and virtually. During COVID-19, they adapted to virtual sales. Ingage helped them reach more customers. They expect $3M in extra revenue.
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Ringostat helped Power Rubber, a Polish manufacturer of rubber products, improve their phone service. The company faced problems with missed... calls due to single-channel mobile numbers. By switching to Ringostat's virtual telephony, they could handle more calls at once. The solution included a virtual Warsaw number, call forwarding, and the Ringostat Smart Phone app. As a result, Power Rubber saw a 95% increase in received calls.
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Wenger Corporation saves 40 hours every day using Cirrus Insight. They wanted to simplify email and document management. Before, they... spent hours searching for content. Now, they use Cirrus Insight to streamline processes. This helps them manage customer relationships better.
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Veloce CPQ helped a global generator manufacturer fix slow and error-prone quote processes. The company had complex configuration needs and... struggled with spreadsheet-based workflows. Veloce set up an advanced configurator for real-time pricing and deal metrics. The new system improved system speed, quoting automation, and CPQ adoption across regions. Users now see instant profitability insights and trust the quoting process.
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Rithum helped Stratco launch on three online marketplaces without hiring new staff. Stratco used Rithum to create a single product... feed, automate inventory and pricing by state, and enable Buy Online Pickup in Store on eBay. Rithum's automation let Stratco manage custom product options and comply with marketplace rules. Stratco tracked product performance and adjusted listings for better sales. The team scaled marketplace operations efficiently with no extra headcount.
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Johnson Controls used PowerSteering software for a Six Sigma initiative. They improved energy efficiency and reduced costs. The initiative spanned... automotive, building, and battery divisions. They deployed best practices across 300+ locations. This led to significant cost savings and reduced energy usage and GHG emissions.
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Front helped Supacolor manage high message volume and improve team collaboration. Supacolor used Front’s automation and tagging to track artwork... issues and fix problems before production. This change led to a 90% drop in line width issues and saved $60,000 per year. Team response time dropped by 55%, from 3.6 hours to 1.6 hours. Supacolor now delivers a consistent customer experience across email, chat, SMS, and social media.
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Troy-Bilt wanted to reach more consumers beyond their usual customers. They worked with Nexxen Studio and Say It Now to... create a CTV audio campaign. The campaign let viewers use Amazon Echo (Alexa) to get recipes while doing yard work. The campaign got a 38% conversion rate with opted-in consumers. Brand recall went up by 13%.
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KAI wanted to promote their new razors collection on Instagram. They used Qoruz to find and work with influencers. Qoruz... helped them activate 170 influencers. These influencers posted stories and reels. The campaign reached 900,000 people. This helped KAI connect with their audience and build trust.
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Favendo asset tracking helped a medium-sized manufacturer of hydraulic components automate inventory in an 800 square meter distribution center. Before, workers spent... up to 5 minutes per asset on manual inventory, risking errors and wasted time. Favendo installed Quuppa Q35 locators and Bluetooth tags for real-time tracking. The system links assets to barcodes and updates the ERP automatically. Automated de-matching zones and alerts prevent loss. The solution saves up to 900 hours per year, shortens search times, and reduces damage risk.
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RingCentral helped Staughton Group move from an old Mitel PABX to a cloud-based unified communications system. The company needed a... reliable, easy-to-manage phone solution to reduce business risk and improve efficiency. RingCentral provided a seamless upgrade with almost no downtime and fast hardware delivery. Staff now use softphones and Yealink handsets with easy directory access. The platform supports hybrid work, advanced call routing, and analytics for better workload management. Staughton Group uses RingCentral analytics to monitor support KPIs and improve production processes.
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Uberflip helped NanoLumens improve their content experience. NanoLumens used Uberflip Hub and Content Streams to segment and personalize content for... 11 verticals. They saw a 64% increase in click-throughs and a 450% increase in conversions. The marketing team saved 85% of their time in production. Uberflip made it easy for visitors to find content relevant to their industry.
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DaVinci helped a leading global manufacturer of precision instruments modernize its communication system. The company faced problems with old call... control and CRM systems that did not work well together. DaVinci's cloud telephony solution made it easy to connect these systems and add new tools like Microsoft Teams. The company saw better productivity, improved customer service, and a smooth digital transformation. DaVinci's flexible features let the company tailor its contact center and stay ahead in its industry.
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Mimecast Email Security, Sync & Recover, and Web Security help a U. S. poultry business stop users from clicking bad...links and block malicious URLs. The IT team gains granular control and better visibility into threats. Sync & Recover makes deleted or damaged email easy to restore. The company manages security for 675 Microsoft Office 365 users with a 12-person IT staff. Mimecast tools protect email, web, and user data for this poultry processor.
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