Channel Partner Management Customer Deals | Implementation & Best Practices

DaVinci helped CAA Club Group improve their contact center operations. Before DaVinci, agents spent too much time searching for member... details and calls took longer. DaVinci’s integration with SAP CRM and Avaya gave agents instant access to customer information. This saved an average of 40 seconds per call. In Q4 2024, agents saved 3,845 hours in total. Members got faster help and did not have to repeat their information. CAA now uses DaVinci for roadside, membership, and travel calls.
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Qollabi helped a company automate global partner collaboration. The company used a cloud-based solution for real-time data and analytics. This... improved visibility into the partner network. The company saw better productivity, lower costs, and happier partners. The case study explains the challenges and how they were solved.
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Model N helped ams AG improve their revenue processes. The case study highlights how ams AG used Model N solutions.... The focus is on digital transformation and maximizing revenue. The content does not provide specific numbers or detailed results. There are no explicit metrics or customer quotes in the available content.
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PRO. FILE helped Becker Marine Systems improve quality management. The company replaced paper checklists with a mobile app for quality...inspections. This made it easier to track production progress at global sites. The app let staff enter data directly into the PLM system. Becker Marine Systems now has faster and more accurate quality checks. The solution supports their work as a leader in ship maneuvering technology.
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Crossbeam used its own platform to boost deal size by 350% from strategic integration partners. The ecosystem team focused on... high-intent partner signals and built self-updating target lists in Salesforce. They personalized outreach using ecosystem intelligence. Over half of opportunities had a partner attached. The team measured and scaled ecosystem performance for better results.
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Partnerize helped Emirates grow affiliate revenue by 118%. Emirates used Partnerize to centralize tracking and reporting for its affiliate program.... The airline managed over 10,000 publisher connections in 87 markets. Emirates used flexible commission tools to reward partners for high priority routes. The solution improved revenue and yield on ticket sales.
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Semrush used impact. com to upgrade its affiliate program. The old in-house platform had a 10-year cookie and first-click attribution,...which limited growth. impact.com enabled a smooth migration, dynamic last-click attribution, and a 120-day cookie. Semrush improved partner onboarding, transparency, and program efficiency. Customizable payouts, real-time dashboards, and integrated email tools boosted affiliate engagement and satisfaction.
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Kiflo Partner Management Platform helped Halodata manage over 80 resellers across three countries. Halodata faced challenges with decentralized data, lack... of deal visibility, and partner distrust. Kiflo provided deal registration, clear objectives, and automated document management. Halodata gained a 360° view of deals and improved partner trust. The platform saved management time and boosted partner engagement.
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Magentrix PRM helped 11:11 Systems upgrade from a homegrown partner portal to a scalable, Salesforce-connected platform. The company needed better... partner self-registration, opportunity registration, and a central content hub. Magentrix PRM stood out for its Salesforce integration and expertise in channel management. Now, 11:11 Systems' partners can self-register, access resources, and stay updated through a news feed. The new PRM platform supports proactive partner management and program growth.
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A data security company used Elioplus to find Google Apps resellers. They increased their conversion rate and ROI by 3... times. They got 118 qualified partner leads in 6 months. They acquired new resellers in the USA and Europe.
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Channeltivity helped Chequed grow its partner base by 300% in 2010 without adding staff. Chequed used Channeltivity for partner recruitment,... training, and deal management. The platform gave Chequed full visibility into partner sales and recruitment pipelines. Implementation took just two weeks. Chequed now tracks partner performance and deal flow easily.
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Vartopia helped Nutanix improve deal registration and partner engagement. Nutanix needed better processes and visibility for its growing channel. Vartopia... integrated with Salesforce and provided a streamlined portal for partners. Nutanix saw a 43% increase in deal registrations in the first quarter. Deal approval times became 40% faster. The solution made it easier for sales and marketing teams to track and manage opportunities.
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ZINFI partner portal helps Blue Gorilla Digital give clients better access to advertising results. Blue Gorilla needed a way to... get clients more involved in tracking campaign performance. The ZINFI platform lets Blue Gorilla upload sales data, creative, and proof-of-performance documents for clients. Clients now see only the information that matters to them. Blue Gorilla says the portal delivers exactly what they wanted and helped them keep a key client.
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PartnerStack helped Omnisend grow partner-attributed revenue by over 200% year-over-year. Omnisend switched back to PartnerStack after trying another vendor that... frustrated both agency partners and the internal team. The return to PartnerStack led to agency-driven new business rising from 10–15% to over 40% in one quarter. Omnisend uses PartnerStack to give partners a smooth, trusted experience. This change restored trust and supported strong, scalable growth.
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ClientTether helped Horizon Consulting Partners improve franchise lead response times and client engagement. Horizon faced slow outreach and manual follow-ups... with their old CRM. With ClientTether, they automated texts, emails, and calls, making outreach faster and more consistent. The team now spends less time on admin and more time with clients. ClientTether's scalable platform supports Horizon's growth without adding complexity.
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Vya Systems helped a regional financial institution keep mortgage clients who listed their homes for sale. The bank needed to... find these clients fast, send messages in many ways, and follow strict rules. Vya used data to spot clients in transition and sent them direct mail with loan officer info. They also used digital ads and outbound calls. The campaign got a 5% direct mail response rate, 20 new mortgage applications, and 10 closed loans. Digital ads increased conversions by 18%. The bank kept over $3M in mortgage value and saw a 15x ROI.
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Nomadesk helped FACT-IS, a modern accounting firm, solve problems with scattered data and time-consuming document management. FACT-IS used Nomadesk to... store all client files in a secure digital vault, making data easy to find and share. The platform enabled real-time collaboration and allowed remote access for their growing team. FACT-IS improved efficiency by at least 50%. Clients are happier, and the team spends less time on admin and more on advising clients.
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CCI Systems helped restore power and broadband after a major ice storm in northern Michigan. The storm damaged thousands of... utility poles and disrupted services. CCI Systems sent 18 expert crews the same day, set up a safety plan, and worked with local partners. They provided fiber splicing, testing, and 24/7 project management. The team finished the work in weeks instead of months, quickly bringing services back online.
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Outsell helped Carriage Auto Group improve the car buying experience for customers. The group used Outsell to give salespeople better... customer knowledge and make digital and in-store experiences work together. Outsell automated marketing, making it easy to send the right messages to customers. In three months, Carriage Auto Group saw 101 linked sales and $170,340 in gross profit. They also had 1,559 linked repair orders and $168,071 in gross profit. Monthly linked sales grew from 8 to 36 in one year.
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WorkSpan Hyperscaler Edition for Microsoft helped Abnormal Security scale their co-sell partnership with Microsoft. Manual data entry for co-sell submissions... was slow and hard to manage. WorkSpan automated the process, reducing time spent from a week to just one hour per month. Abnormal Security saw a 70% increase in referral acceptance rates, a 97% reduction in time per opportunity submission, and 15 times more co-sell referral volume each month. The solution enabled easy account mapping and better collaboration with Microsoft.
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Kotak Mahindra Bank uses Salesforce to improve customer experiences. They unified lead management and loan processes. This helps approve loans... faster and cross-sell better. They also created a 360-degree customer view. This makes service seamless across products. Salesforce helped them consolidate 12 systems into one platform. This transformation took eight months.
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Franchise Cloud Solutions helped Hire A Hubby, Australia's largest handyman business, move from manual processes to a digital platform. The new system... automated invoicing, quoting, compliance, and recruitment. Hire A Hubby achieved 92% adoption of the platform. Franchisee tenure increased and recruitment conversion rates improved. Operations staff now have real-time data to support franchisees and identify growth opportunities.
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