Michelin used ApostropheCMS, Astro, and Svelte to modernize over 300 multilingual websites. The new headless architecture improved frontend performance and... made content management easier for editors. After the upgrade, Michelin saw a 56% increase in organic audience and a 12.5% boost in lead conversion rate. Developer teams worked faster and more independently. The platform now supports dozens of brands and 50+ languages, helping Michelin scale its digital presence.
BMW China switched from Adobe AEM to Magnolia CMS to manage multiple websites for different departments. Magnolia’s WYSIWYG editing interface... lets editors update content without technical help. The migration was easy due to similar system architectures. BMW China now manages sites independently, reducing developer dependency and license costs. Content teams use publishing workflows for better review and control.
ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.
ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.
Drexler Automotive relaunched its website using Contao Open Source CMS. The new site features over 1,000 products with smart search... and filter tools. Customers can find dealers easily with a store locator. The careers section now has a multi-step application form and clear job listings. The website loads twice as fast, achieving a Google PageSpeed Score of 94/100.
Lasernet helped Comline Auto Parts cut invoice customisation costs by £10,000 per country. The company needed to create branded, professional... documents after moving to Microsoft Dynamics 365. Lasernet's drag-and-drop interface let Comline design and edit documents in-house. The solution enabled fast rollout, with the first stage completed in two months. Comline now delivers consistent, brand-rich documents and saves time and money.
Lasernet helped Comline Auto Parts cut invoice customisation costs by £10,000 per country. The company needed to create branded, professional... documents after moving to Microsoft Dynamics 365. Lasernet's drag-and-drop interface let Comline design and edit documents in-house. The solution enabled fast rollout, with the first stage completed in two months. Comline now delivers consistent, brand-rich documents and saves time and money.
Co-op Taxi used SAP Business One with Vision33 to fix poor operational efficiency. They needed better order tracking and real-time... data. The solution gave them full integration with their dispatch system. Inventory management improved, helping control costs. Real-time reporting now shows a clear picture of company performance. Co-op Taxi can now serve customers and employees more efficiently.
Rivian needed to build all their documentation from the ground up. They used MadCap Flare to create a strategy for... current and future products. The team leveraged features like conditions and variables to maximize content reuse. They published guides for in-vehicle, web, tablet, mobile, and print formats. MadCap Flare helped Rivian streamline publishing and support multiple outputs efficiently.
SoftExpert Suite helped Yorozu Alabama cut document approval times by over 80%. The company used document management and business process... automation to improve efficiency. Automated workflows made it easy to record and resolve incidents. Yorozu Alabama can now quickly retrieve and analyze records for continuous improvement. The solution supports dynamic action assignments and flexible tools.
PageTiger helped Henry Ford Academy boost brochure engagement by 118%. The team created a mobile-friendly, interactive brochure to showcase their... training facilities. This new approach made it easier for prospects to explore and share information. Annual readership rose by 112%. Onsite visitor conversions increased by 50%.
Contentful helped BMW modernize its digital experience. BMW replaced multiple CMSes with a single composable content platform. Dealers can now... update local content easily. Test drive bookings increased by 47%. 'Contact us' submissions rose by 61%. BMW's marketing team can focus more on creative work and campaigns.
FINN used Cosmic to speed up their application development and content creation. Before Cosmic, they managed leads with tools like... Webflow and Airtable. As their business grew, they needed a more professional setup. Cosmic let developers and content editors work better together. Now, FINN can update their website content without backend help. This helped them deliver faster results for their car subscription customers.
Oodrive helped Arquus deploy a secure, ANSSI-certified collaboration platform in just one day. Arquus needed to comply with strict French... defense data regulations for 2,000 employees. Oodrive Work and Oodrive Share enabled fast, compliant data sharing with partners and clients. Users experienced a familiar Microsoft Office 365 interface with added security. Arquus accelerated sensitive defense projects without heavy admin work, thanks to Oodrive’s pre-approval by the Ministry of Armed Forces.
Measuring Help Desk Success in Automotive Deployments
Toyota Astra Motor
- Automotive
- Large
Jakarta, Indonesia
Toyota Astra Motor used Emplifi Social Marketing to bring all their teams and agencies together in one place. They solved problems... with managing many social profiles and improved how they create and approve content. Emplifi made it easy to track key metrics and trends with custom dashboards. Report delivery time dropped from days to seconds. The team now works faster and makes decisions quickly.
Smith. ai’s Live Chat helped Specialized ECU Repair capture 20 new leads in the first week. Three of those leads...bought $1,000 products, covering a full year of service costs. The shop used Smith.ai’s 24/7 chat agents to respond to web and SMS inquiries. This let the team focus on car repairs instead of answering calls. No leads or clients were left unattended, improving customer service and lead conversion.
Leading automotive manufacturer
- Automotive
- Very Large
Concentrix helped a leading automotive manufacturer boost digital marketing ROI by 87%. The company used hyper-personalized campaigns, predictive modeling, and... multi-channel engagement to reach both active and inactive customers. These strategies led to a 2X increase in dealership service visits and a 27% lift in revenue from inactive customers. The automaker sold 10,000 vehicles through a redesigned program and generated millions in incremental revenue. Personalized incentives and targeted communications drove higher engagement and sales.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
MeinAuto used Landbot to boost lead generation by 10%. They faced high bounce rates from users needing more help to... choose a car. Landbot's chatbot guided customers to the right car and payment options. The bot collected lead info and sent it to sales teams using Google Sheets and their CRM. The process was fully automated and deployed in less than 24 hours. MeinAuto plans to expand Landbot to support post-purchase customer questions.
UserGuiding helped Indicata, a vehicle inventory management tool by Autorola, boost feature adoption to 47%. Indicata struggled to onboard users... across 13 markets and 11 languages, leading to underused features and churn. With UserGuiding’s automated onboarding flows, they centralized training and promoted new features using product tours and hotspots. After launch, 47% of active users engaged with the new feature tour in the first week. Indicata now delivers consistent onboarding and drives higher product engagement.
ANWB used chatbot Iris to reduce contact volume in its Member Service Centre. Over time, the focus shifted to boosting... online customer satisfaction. During the 2019 holiday season, ANWB optimized chatbot content to better answer peak-period questions. Negative feedback on chatbot answers dropped from over 10% to 6%. Iris also handled twice as many holiday-related questions as before.
Global original equipment manufacturer (Kolhapur, Maharashtra)
- Automotive
- Large
Kolhapur, India
Avalara India GST helped a leading automotive parts manufacturer in Kolhapur, Maharashtra, automate GST return filing. The company faced rapid... growth and complex GST obligations, making manual filing impossible. Avalara's cloud-based solution enabled efficient invoice reconciliation and transaction segregation. Filing time dropped by nearly one-third. The manufacturer now stays GST compliant and focuses on business growth, not manual tax tasks.
ZIQY helped Norauto launch a flexible car equipment rental service. Norauto deployed the solution in 100 stores. Over 7,000 rentals... were completed. 55% of users were new customers. 33% of rentals were booked online. The platform automated stock management and improved customer satisfaction.
Chargebee helped Casi scale its car subscription platform to 30,000 vehicles across Europe. Casi used Chargebee to automate subscription billing,... support multiple currencies, and integrate with payment gateways like Stripe and Adyen. The solution enabled Casi to launch new services in as little as three weeks and connect all vital data sources in just two hours. Casi now supports over 50 partners and offers flexible payment options to car brands. Chargebee's platform reduced manual work and improved customer experience for Casi's clients.
Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed... platforms with a single cloud-based solution. This gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.
Paychex helped Frank's Auto Repair solve payroll challenges. Frank struggled with payroll compliance and tax laws. Paychex automated payroll taxes... and offered pay-as-you-go workers' compensation. This saved Frank money and let him focus on car repairs. Frank says Paychex makes his life much simpler.
General Motors used Emburse to cut hotel costs and boost compliance. The company faced hotel rate volatility and inconsistent negotiated... rates. Emburse automated reshopping and audit tools helped GM capture lower rates and apply negotiated pricing. GM saved money without changing traveler behavior or tightening policy. Real-time analytics and passive optimization made travel spending smarter.
General Motors used Emburse to cut hotel costs and boost compliance. The company faced hotel rate volatility and inconsistent negotiated... rates. Emburse automated reshopping and audit tools helped GM capture lower rates and apply negotiated pricing. GM saved money without changing traveler behavior or tightening policy. Real-time analytics and passive optimization made travel spending smarter.
General Motors used Emburse to cut hotel costs and boost compliance. The company faced hotel rate volatility and inconsistent negotiated... rates. Emburse automated reshopping and audit tools helped GM capture lower rates and apply negotiated pricing. GM saved money without changing traveler behavior or tightening policy. Real-time analytics and passive optimization made travel spending smarter.
General Motors used Emburse to cut hotel costs and boost compliance. The company faced hotel rate volatility and inconsistent negotiated... rates. Emburse automated reshopping and audit tools helped GM capture lower rates and apply negotiated pricing. GM saved money without changing traveler behavior or tightening policy. Real-time analytics and passive optimization made travel spending smarter.
General Motors used Emburse to cut hotel costs and boost compliance. The company faced hotel rate volatility and inconsistent negotiated... rates. Emburse automated reshopping and audit tools helped GM capture lower rates and apply negotiated pricing. GM saved money without changing traveler behavior or tightening policy. Real-time analytics and passive optimization made travel spending smarter.
Contivio helped Max Finkelstein, Inc. improve their contact center with dynamic routing and omnichannel support. The company needed a cost-effective... solution to unify voice and chat, and to provide advanced reporting for supervisors. Contivio’s concurrent user pricing model kept costs low while offering real-time dashboards and skill-based routing. Administrators can now add users and adjust settings in minutes. The result is better customer experience, improved agent efficiency, and significant cost savings.
Centrale Automobile Chérifienne (CAC)
- Automotive
- Medium
Casablanca, Morocco
Centrale Automobile Chérifienne used Vocalcom Salesforce Edition to unify customer service. They integrated customer interactions into Salesforce CRM. The company... now handles 9,000 calls per month with 15 agents. Reachability improved to 95–97%. The solution supports remote work and real-time supervision. CAC delivers 16,000 cars per year in Morocco.
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
Scorebuddy helped AutoPay, an auto loan financing company, replace its outdated Microsoft Access QA system. AutoPay needed a scalable quality... assurance solution to handle rapid growth and rising loan volumes. With Scorebuddy, AutoPay customized scorecards and improved accountability for managers and loan specialists. The platform made it easier to track complaints, analyze performance, and boost team morale. As a result, AutoPay increased productivity, streamlined workflows, and plans to expand Scorebuddy to more departments.
Dialpad helped St. Charles Automotive cut customer wait times from over a minute to just seconds. Over 95% of staff... became power users in one day. The sales team can now answer calls on any device, anywhere. Reporting features let them track and segment call volume. Customer call satisfaction improved and missed calls dropped. The sales team is more efficient and always available.
Mazda needed to update old systems and bring call centers in-house. They wanted better CRM integration and cost control. AnywhereNow... used Dialogue Studio to connect Mazda’s business systems, including legacy CRM tools. This let Mazda make smarter routing decisions and bring more reps online. Mazda saved $1.8M USD with this solution.
Jet Interactive's call tracking helped Beaurepaires measure how digital marketing channels drove thousands of phone leads to stores and the national call centre. Over 80% of... calls from desktop channels went direct to local stores, while 95% of mobile website calls went to the national centre. Paid ads generated 50% of tracked calls, with free search listings providing 31%. The data revealed a strong need for accurate local information online and showed how mobile users prefer quick, easy contact options. Beaurepaires used these insights to improve digital marketing ROI and customer engagement.
Knowlarity’s Virtual Mobile Number Solution helped MG Motor India centralize lead management. MG Motor faced challenges tracking leads from print... and digital campaigns and lacked real-time monitoring. The solution automated workflows for each dealer and enabled real-time lead tracking. MG Motor improved agent productivity, increased campaign success rates, and gained deep customer insights. The analytics dashboard and call tracking features boosted ROI and customer satisfaction.
Knowlarity’s Virtual Mobile Number Solution helped MG Motor India centralize lead management. MG Motor faced challenges tracking leads from print... and digital campaigns and lacked real-time monitoring. The solution automated workflows for each dealer and enabled real-time lead tracking. MG Motor improved agent productivity, increased campaign success rates, and gained deep customer insights. The analytics dashboard and call tracking features boosted ROI and customer satisfaction.
Automotive Success stories in Driving ROI and Results using Email Marketing solutions
American Automobile Association (AAA)
- Automotive
- Very Large
Orlando, USA
AAA switched from an outdated in-house email editor to Blocks Edit. The new solution made it easier to update templates... and collaborate on email campaigns. Teams could refactor code, fix mobile issues, and add new modules faster. Integrations with Salesforce Marketing Cloud and AWS S3 streamlined their workflow. More clubs and team members adopted Blocks Edit for their email production.
Wheel Pros used Opensense email ad banners to boost sales. The company saw near immediate ROI. Over 300 employees used... the banners to promote new products and campaigns. In just three months, Wheel Pros achieved record sales. The banners also helped control the brand across all emails. Opensense provided clear attribution for marketing efforts.
Bird helped CARSOME boost conversions by over 10% using WhatsApp for customer communication. CARSOME achieved 60% faster response times and... improved lead management. The platform centralized all customer interactions, replacing manual and siloed processes. Automated updates and personalized messages kept customers engaged throughout their journey. CARSOME now tracks communication effectiveness and tailors messages for higher satisfaction.
Valvoline used Epsilon to improve guest communications and retention. The company leveraged identity and 1:1 messaging to connect with customers... between visits. This approach helped educate drivers about needed services beyond oil changes. As a result, Valvoline saw stronger customer retention, higher basket value, and increased ROI. Epsilon's targeting helped Valvoline acquire more customers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Audi AG used Inxmail to automate and manage email notifications for its myAudi customer portal. The company needed a solution... that could handle global languages, migrate existing notifications, and ensure compliance with data privacy laws. Inxmail enabled Audi to personalize emails, integrate with other systems, and track delivery and engagement. The platform supported complex workflows and improved email deliverability. Audi benefited from marketing automation and enhanced customer communication.
Opel used eMarketeer to boost their marketing results. They saw an 800% increase in test drives. Opel also tripled their... email subscribers. They did this by using lead generation and marketing automation. eMarketeer helped Opel reach more people and grow their customer base. Opel is one of Europe’s largest automakers.
Validity helped Mercedes-Benz USA boost email deliverability from 86% to 95%. The marketing team used Validity’s platform to monitor and... fix inbox placement issues. They launched a new welcome email series tailored to each customer’s history. Response time for welcome messages improved by 96.67%. New owners now add their vehicle to the app in 10 days, down from 23 days.
Campaign Monitor helped America’s Car-Mart boost lead generation and marketing performance. The company automated low-value tasks, letting staff focus on... closing sales. They used Campaign Monitor’s signup forms and email campaigns to convert website visitors into qualified leads. Car-Mart saw a 7% lift in fully completed credit applications, 22.5% year-over-year lead growth, and 11% subscriber list growth. The team now sends transactional reminders and promotions easily, driving engagement and sales.
A leading automotive dealership group
- Automotive
- Large
SalezShark CRM helped a leading automotive dealership group speed up lead management. The team cut lead assignment time by 73%.... Hot leads are now contacted within two hours. Sales conversion rates rose from 10% to 13.5%. Customer satisfaction increased by 22%. Managers spend 30% less time on admin work. The dealership now works faster and connects better with customers.
Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed... platforms with a single cloud-based solution. This gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Audi used Appier’s CrossX AI to target high-value users across devices. The goal was to get more test drive leads... for the Audi A4 Sustain. Appier’s solution identified users over 30 and those interested in luxury cars. Audi saw a 23-48% higher conversion rate for cross-screen users. The cross-screen click-through rate was also 34% higher than single-screen.
Loomi AI from Bloomreach helped The AA double its revenue from direct marketing road acquisition. The AA replaced slow, legacy... marketing tools with Loomi AI, gaining faster campaign execution and real-time insights. Sales from direct marketing road acquisition rose by 146%. Email open rates for road and insurance communications increased by 11 percentage points. The AA now tests and optimizes omnichannel campaigns more easily, saving time and improving customer engagement.
Apsis One helped Bilmånsson Skåne AB boost their email open rates to 40%, 13% above the industry average. The car dealer... used Apsis One for email marketing, forms, marketing automation, and website tracking. Segmenting customers along the buying journey allowed for more personal communication. Their click rate reached 7%, 2% higher than average, and delivery rate hit 98%. Bilmånsson now plans to connect Facebook Ads and Google Ads for even better marketing insights.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Ovoko used Omnisend to boost its omnichannel marketing. Automations now drive 60% of email marketing revenue. Push notifications account for... 20% of total revenue. Ovoko saw 1.9x revenue growth from 2023 to 2024. The team reduced manual work with real-time segmentation and automation. Omnisend helped Ovoko stay top of mind and engage customers across channels.
Dotdigital’s SMS API helped Glasscare Ltd cut claims time across 10 countries. Glasscare used AI to assess windscreen damage and... Dotdigital to collect customer photos fast. The solution was used over 2 million times and rolled out in more than 10 countries. Repair percentages increased and failed visits dropped. Customers got faster service and insurers saved money. Glasscare praised Dotdigital’s support and easy integration.
A leading global car rental provider
- Automotive
- Very Large
Redpoint CDP helped a leading global car rental provider unify customer data from 10,000 locations in 180 countries. The company improved... customer experience by enabling digital check-in and personalized messaging. IVR integration increased customer identification by 19%. The solution drove cost savings by consolidating legacy technologies. The provider gained better insight into campaign ROI and increased digital ancillary revenue.
Intelex helped Nexteer Automotive manage 1,400 suppliers across 20 plants in seven countries. Nexteer replaced rigid third-party software with Intelex’s... Supplier Management solution. This change eliminated duplicate data entry and improved supplier performance tracking. Nexteer gained better compliance with C-TPAT, APQP, and TS 16949 standards. The new system saved time, cut costs, and made global workflows visible to all teams.
Automotive Success stories in Driving ROI and Results using Mobile Marketing solutions
CIAK Auto
- Automotive
- Medium
Zagreb, Croatia
Infobip Conversations helped CIAK Auto cut average response times by 79%. The company saw 90% traffic growth on digital channels... in six months. Customers now send pictures of car parts using WhatsApp, Viber, Live Chat, and Apple Messages for Business. CIAK Auto routes marketing queries automatically and handles loyalty program questions. Their Viber campaigns and email newsletters achieved a 33% click-to-open rate.
Netmera helped Avis Türkiye boost app login conversions by 350%. Automated push notifications targeted users who browsed but did not... log in. Funnel analytics revealed where users struggled and guided improvements. Personalized communication after login increased reservation completion rates by 83%. 28-day retention rose 5X with behavior-based notifications. Avis Türkiye now delivers more relevant campaigns and collects actionable feedback from app users.
Actsoft helped a car wash equipment company track its fleet of five service trucks. The company switched from paper timesheets... to Actsoft's digital tracking and wireless forms. Managers now monitor vehicle locations and verify technician hours easily. Payroll and paperwork are faster and more accurate. The company can show clients exact service times, increasing customer trust. Digital forms save time and reduce lost paperwork.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Nifast needed to move offline data from multiple PST files to Office 365. Manual migration was too slow and complex... for their IT team. They used the PST file to Office 365 migration tool from Kernel Data Recovery. The tool imported all PST files quickly and recovered data from corrupt files. The admin could also save migration reports in CSV format for review.
Lokalise helped Elli speed up their localization process. Elli used to take up to a month to launch new features... in 23 languages. With Lokalise, they now release updates every week. The platform reduced the translation coordination team from 3 people to 1 per team. Elli integrated Lokalise with tools like Slack and Figma for better collaboration. This improved their global customer experience and supported their expansion.
Zephyr helped the RAC cut regression testing cycles from 90 minutes to 20 minutes. The team moved from manual to... automated testing using AI-powered, no-code tools. Non-technical testers could now build automated test suites without coding. Test reliability improved by removing fragile locators. The RAC freed up testers to focus on new features and complex scenarios.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
A large multinational auto parts retailer
- Automotive
- Very Large
USA
FileCloud helped a large multinational auto parts retailer replace unsupported legacy systems for file sharing and supplier portals. The company needed... secure file sharing, a client portal, and integration with their LDAP user directory. FileCloud provided an on-premises solution with granular controls and unlimited guest accounts. Internal teams now collaborate easily, and vendors access documents securely. The company combined multiple systems into one platform, improving control and security.
A global automotive manufacturer
- Automotive
- Very Large
SharpCloud helped a global automotive manufacturer manage complex projects. Teams used SharpCloud to share data and see project links. The... platform made it easier to track laws and stay compliant. Collaboration improved across business teams. The company made better decisions with more information. SharpCloud increased efficiency and reduced risks.
Wayke used Bambuser's One-to-Many Live Video Shopping to help CUPRA reach new online customers. The first livestream drew over 2,000... viewers and achieved a 23% engagement rate, far above automotive industry norms. Wayke and CUPRA tracked key metrics like viewer engagement and product page views using Bambuser’s dashboard. The solution made it easier for CUPRA’s sales team to interact with customers in real time. This approach shortened the sales funnel and encouraged high-value purchases online.
A leading auto parts retailer
- Automotive
- Very Large
Eptura helped a leading auto parts retailer manage 28 distribution centers and over 29,000 employees. The company used Eptura's centralized... reporting to track budgets and technician performance. Real-time notifications and offline capabilities kept operations running smoothly. Downtime was reduced and efficiency improved across all centers. The retailer set a new standard for operational excellence in the automotive sector.
ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.
Rivian needed to build all their documentation from the ground up. They used MadCap Flare to create a strategy for... current and future products. The team leveraged features like conditions and variables to maximize content reuse. They published guides for in-vehicle, web, tablet, mobile, and print formats. MadCap Flare helped Rivian streamline publishing and support multiple outputs efficiently.
Rivian needed to build all their documentation from the ground up. They used MadCap Flare to create a strategy for... current and future products. The team leveraged features like conditions and variables to maximize content reuse. They published guides for in-vehicle, web, tablet, mobile, and print formats. MadCap Flare helped Rivian streamline publishing and support multiple outputs efficiently.
Rivian needed to build all their documentation from the ground up. They used MadCap Flare to create a strategy for... current and future products. The team leveraged features like conditions and variables to maximize content reuse. They published guides for in-vehicle, web, tablet, mobile, and print formats. MadCap Flare helped Rivian streamline publishing and support multiple outputs efficiently.
Webflow Enterprise helped AutoTrader launch new Storefronts for car brands 3x faster. The platform enabled a 33% increase in website... engagement and a 25% lift in high-intent traffic. AutoTrader’s design and content teams gained full control over site updates, while engineers focused on core technology. Integration with Composite allowed for seamless API connections and rapid rollout of new features. AutoTrader set a new standard for digital car shopping experiences in Canada.
Dialpad helped St. Charles Automotive cut customer wait times from over a minute to just seconds. Over 95% of staff... became power users in one day. The sales team can now answer calls on any device, anywhere. Reporting features let them track and segment call volume. Customer call satisfaction improved and missed calls dropped. The sales team is more efficient and always available.
Four Seasons RV uses Covideo to reconnect with leads and boost customer engagement. The dealership tracks video analytics to know... when customers watch their videos. This helps sales staff follow up at the right time. Covideo supports lead follow-up, walkaround videos, and post-trade show communication. The team reports better results and more deals closed since using Covideo.
Enablix helped CDK Global create a unified customer resource center. 9,000 customers now use the portal for product updates, event... sign-ups, and training. Webinar attendance increased by 30–40% after launch. Customers return to the portal multiple times each month. Survey scores show improved satisfaction and stronger customer connections. The resource center is now a key differentiator for CDK Global.
Quickpage helped Ancira Nissan send a video message to every lead. Before Quickpage, their old software was hard to use... and not all salespeople followed up. After switching, every salesperson followed up with every lead, 100% of the time. Lead-to-sale conversion increased by 3%. Appointment show rate went up by 11%. Customers left more positive reviews. The process became easy for the whole team, even with 2,000 leads a month.
A local auto dealership in Pennsylvania
- Automotive
- Small
USA
Madhive helped a local auto dealership in Pennsylvania use CTV advertising to reach targeted car buyers. The dealership focused on... pickup truck buyers, used car buyers, and Jeep buyers with household incomes over $50K. Their CTV campaign delivered 2.7 million impressions and brought 472 visitors to their stores in the first half of 2024. Footfall attribution tracked in-store visits and measured campaign effectiveness. The campaign achieved a 97.8% video completion rate.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Membrain helped Scania Mining transform its sales process. The company faced slow ramp-up times, low win rates, and stalled deals.... With Membrain's sales improvement software, Scania Mining launched a global sales transformation. This led to 25% revenue growth and a 50% increase in profit margin. The solution improved forecasting and helped Scania Mining become a trusted advisor to its clients.
Automotive Clients Speak: The Impact of deploying Digital Signature solutions
Riddermark Bil
- Automotive
- Medium
Stockholm, Sweden
Scrive helped Riddermark Bil handle 140,000 digital signatures and sell 25,000 cars in 2021. The company used Scrive to replace... paper contracts with digital agreements. This made it easier to track deals and reduced mistakes. During the pandemic, digital contracts let Riddermark Bil keep selling and buying cars safely. Staff and customers found the new process faster and more secure.
Cox Automotive used Docusign to fix slow contract processes. Before, deals took up to a year to finish. With Docusign,... contract execution time dropped from 80 to 55 days. The number of agreements per month rose from 20 to 31. Revenue generated was four times the cost of new contract managers. Sales teams now close deals faster and legal teams have better contract visibility.
Cox Automotive used Docusign to fix slow contract processes. Before, deals took up to a year to finish. With Docusign,... contract execution time dropped from 80 to 55 days. The number of agreements per month rose from 20 to 31. Revenue generated was four times the cost of new contract managers. Sales teams now close deals faster and legal teams have better contract visibility.
Signeasy helped Business Jet Access speed up flight log approvals and payment processing. The company faced delays due to manual... paperwork for flight operations and FAA compliance. Signeasy enabled pilots and teams to sign and track documents on iPads, reducing turnaround time. The Dropbox integration fit into their workflow. Now, approvals are faster and work orders are easier to manage. Productivity and efficiency improved across departments.
Signicat Global Solutions enabled Mini, part of BMW Group, to standardize onboarding in 24 countries. The onboarding platform lets customers... verify identity with local eIDs, biometrics, or document checks. Contracts are signed digitally with Qualified Electronic Signatures. The solution removes paperwork and manual checks, cutting delays and reducing fraud risk. Mini now meets AML rules and protects sensitive data across all markets.
MSB Docs helped Al Masaood digitize document workflows. The company replaced manual print-sign-scan steps with instant electronic signatures. This led... to a 97% reduction in document turnaround time. Operational costs dropped by 60%. Staff productivity increased by 25%. Employees now focus on more valuable work and compliance improved across departments.
PRDCT set up separate Customer Data Platforms for each PSA Groupe brand, including Peugeot, Citroen, and DS. This kept data... isolated while syncing logic and models across brands. PRDCT automated key marketing campaigns across channels like mail, web, and social. Marketers gained tools to segment and activate audiences quickly. Internal data scientists now use the platform for advanced insights. Standard attribution reports support headquarters oversight.
Blueshift helped CarParts. com boost customer engagement by 400% with personalized recommendations. The company replaced its legacy marketing cloud, which...lacked data and personalization, with Blueshift's platform. CarParts.com now uses automated, behavior-triggered campaigns and advanced segmentation. They deliver personalized product and content recommendations based on user data. The team saved 50 hours weekly and increased message volume by 130%.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
A leading global car rental provider
- Automotive
- Very Large
Redpoint CDP helped a leading global car rental provider unify customer data from 10,000 locations in 180 countries. The company improved... customer experience by enabling digital check-in and personalized messaging. IVR integration increased customer identification by 19%. The solution drove cost savings by consolidating legacy technologies. The provider gained better insight into campaign ROI and increased digital ancillary revenue.
BlueConic helped Vanarama unify customer data from multiple sources. They built first-party data assets using unified profiles and AI-driven identity... resolution. This enabled Vanarama to identify purchase intent and orchestrate real-time, multi-channel customer journeys. Using BlueConic, Vanarama achieved an 85% higher conversion rate in targeted segments. They also reduced spending on third-party data for marketing.
Servco uses Amperity to connect customer data from many sources. The team built five dashboards in Tableau for digital strategy,... auto retail, marketing, and service. Amperity helps Servco track customer journeys and build a daily-updated customer funnel dashboard. This lets them adjust email strategy quickly and spot new opportunities. Amperity also powers an internal analytics training program for all employees.
Valvoline used Content Controller by Rustici Software to manage and deliver product training across their global sales and distribution network. They needed a... better way to update training content, track usage, and control access for partners using different LMSs. Content Controller let Valvoline update courses in real time, see how partners used the training, and manage who could access it. Since launch, Valvoline delivered over 330 courses, registered 33,000+ users, and served 2,200+ learners across 12 LMSs. They now provide an average of 2.4 updates per course.
Renault Trucks used the LMS MOS Chorus to improve sales team performance worldwide. They needed a way to manage and... standardize skills across all employees and representatives. The company set up a digital skills management strategy and an adapted self-assessment tool. This helped ensure everyone had the same information and skills, supporting global business goals.
A leading multinational automotive company
- Automotive
- Very Large
Gametize powered a real-time voting system for a major automotive firm's sharktank event. The platform enabled 2,259 completions in just... one hour, with an 86% engagement rate from 183 participants. Judges and audiences used prediction challenges to vote on startup pitches. The digital process made voting seamless and fast. Startups gained insights into audience perceptions and investment interest.
Michelin used 360Learning to digitize 30% of its training courses and build a global learning community. Over 530 internal champions... co-created courses, driving 86% course completion rates. In 2023, employees completed 82,000 hours of training and 9,400 courses, with 22,000+ active users. The platform enabled fast, decentralized content creation and peer-to-peer knowledge sharing. Michelin now delivers training in 14 languages, supporting upskilling and sustainability goals.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
LKQ Corporation used Cornerstone Galaxy to unify learning systems for 48,000 employees in 20 countries. The upgrade centralized compliance, simplified... onboarding, and improved analytics. LKQ reduced onboarding time by 30% and doubled its user base. The new platform made training more consistent and improved compliance tracking. LKQ now benefits from streamlined, data-driven learning and better global productivity.
Aurora Innovation switched to Holistics after outgrowing their SQL-based BI tool. They needed a platform that could support 1,000 users... and provide a single source of truth. Holistics' semantic modeling layer let Aurora define reusable data definitions and manage them centrally. This improved data consistency and reduced manual work for the data team. Aurora saw faster dashboard changes and more self-service analytics across teams.
Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed... platforms with a single cloud-based solution. This gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.
Drive used Cyfe dashboards to improve client communication and support. They saw a 50% reduction in customer service calls. Customers... increased their average spend by 1.78 times. Client satisfaction and retention both improved. Drive saved money on customer service and reduced complaints.
Renault used the CARTO platform to optimize its global retail network. The company needed a georeporting solution for local and... regional showroom analysis. CARTO's Professional Services team helped Renault build an application for fast, granular insights. The new tool enabled Renault to find efficiencies and boost sales. Renault delivered the solution in months without hiring extra staff.
Phocas helped Zeder Corporation automate financial reporting and modeling across divisions. The finance team consolidated NetSuite ERP data and other... sources in one platform. Phocas enabled self-service reporting, reducing reliance on technical users. Custom dashboards and automated KPIs improved visibility into sales and product trends. Data validation features increased trust and speed in financial reporting. Zeder now pinpoints performance issues and acts quickly, driving strong ROI.
Dialpad helped St. Charles Automotive cut customer wait times from over a minute to just seconds. Over 95% of staff... became power users in one day. The sales team can now answer calls on any device, anywhere. Reporting features let them track and segment call volume. Customer call satisfaction improved and missed calls dropped. The sales team is more efficient and always available.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Flock helps Ituran, a global vehicle tracking company, support over 1. 3 million vehicles in 30+ countries. Their customer service...team handles more than a thousand calls daily and uses Flock to connect quickly with engineering for technical queries. Flock channels let teams share images, diagrams, and data files instantly. Field sales and marketing staff use Flock to stay connected from anywhere. Admin controls and integrations like IFTTT make team collaboration smooth and flexible.
GoWall helped Proterra run a strategic leadership meeting in just one day. The team used GoWall to gather input, brainstorm,... and identify growth barriers. Every leader participated, adding an average of 31 notes per segment. GoWall kept the meeting focused and saved time by preventing side conversations. Proterra’s CEO called GoWall highly valuable for achieving a clear roadmap and change map fast.
Ziebart used Text Request to improve how they communicate with customers. They integrated Text Request with their point-of-sale system for... easy appointment reminders and maintenance notifications. Franchisees quickly adopted the tool and shared positive feedback. Customers liked getting instant updates about their appointments. The solution helped Ziebart reduce phone calls and focus more on customer service.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
MangoApps helped Paul Miller Auto Group connect 14 dealership locations with a single digital platform. Before MangoApps, each location worked... alone, causing problems with communication and inventory tracking. The new platform unified communication, improved inventory tracking, and made daily reporting easier. Single sign-on made IT tasks like onboarding and offboarding faster and safer. Employee engagement went up, and HR questions dropped thanks to tools like a payroll calendar.
Workday Adaptive Planning helped McLaren Racing manage finances under strict Formula 1 cost caps. The team replaced legacy tools with... a single source of truth for planning data. Real-time analytics and streamlined operations let finance lead resource allocation for better race performance. Workday enabled faster, more agile decision-making. McLaren Racing now models investments for both short- and long-term success.
Cox Automotive used Docusign to fix slow contract processes. Before, deals took up to a year to finish. With Docusign,... contract execution time dropped from 80 to 55 days. The number of agreements per month rose from 20 to 31. Revenue generated was four times the cost of new contract managers. Sales teams now close deals faster and legal teams have better contract visibility.
Contractbook helped Usado automate their sales operations by integrating with Pipedrive. Usado reduced working hours by 30% and cut sales... ops costs by 25%. The automation eliminated manual tasks and reduced human error. Usado increased profit margins in a competitive market. Customers now enjoy a smoother, more reliable experience.
Mochadocs helped Huiskes-Kokkeler Autogroep save over €3,000 per month by improving contract management. The company used a cloud solution to... track all contracts from its headquarters. This made it easier to avoid double payments and negotiate better with suppliers. Staff received timely notifications to review contracts before renewal. The system gave everyone a clear view of their responsibilities and open contracts.
Contractify helped MIG Motors centralize all contracts in one online platform. Before, contracts were scattered and managed manually, leading to... missed deadlines and costly renewals. With Contractify, management gained a clear overview and automated notifications. Employees now focus on their main work, while experts handle contracts. The company avoids unnecessary costs and saves time on contract management.
Muth Company used ContractZen to solve document chaos before a major due diligence process. They faced scattered files, missed contract... deadlines, and lacked a virtual data room. ContractZen unified document and contract storage, automated reminders, and enabled instant VDR setup. Now, Muth Company is always ready for due diligence and shares documents with third parties in minutes. The CFO says ContractZen replaced the need for multiple tools and requires no IT support.
A leading automotive parts retailer
- Automotive
- Large
seoClarity helped a major auto parts retailer boost their blog traffic by 2,841%. The retailer's SEO team used seoClarity's content... strategy to find and fill content gaps. seoClarity provided 25 new content ideas each month and detailed briefs for content creation. The retailer saw a 1,400% increase in Top 3 rankings and over 1 million monthly blog visits. Non-branded clicks rose by 1,121% year-over-year.
Sitechecker helped USJunkCars boost organic traffic by 40%. The company saw a 30% increase in technical SEO productivity. Site Monitoring... made it easy to spot hidden SEO errors and track website changes. USJunkCars tripled the number of non-branded keywords ranked. The team managed a large site without hiring more staff. Sitechecker became a daily tool for their SEO workflow.
Oncrawl helped carwow boost SEO traffic by 70%. The team used Oncrawl to fix site structure and duplicate content issues.... They tracked Googlebot behavior and improved mobile user experience. Qualified leads increased by 68%. Visibility for improved pages rose by 86%. The API let them build custom dashboards for business goals.
Online Auto Retailer (anonymized)
- Automotive
- Large
Chicago, USA
STAT by Moz gave a leading online auto retailer daily local search data. Their SEO team needed faster, location-based tracking... to manage millions of search queries. STAT exposed Google location mismatches and helped the team spot issues early. The tool's daily updates and unlimited geo-segmented tracking let them experiment and adapt quickly. The team found STAT easy to use and integrated it smoothly into their workflow.
Online Auto Retailer (anonymized)
- Automotive
- Large
Chicago, USA
STAT by Moz gave a leading online auto retailer daily local search data. Their SEO team needed faster, location-based tracking... to manage millions of search queries. STAT exposed Google location mismatches and helped the team spot issues early. The tool's daily updates and unlimited geo-segmented tracking let them experiment and adapt quickly. The team found STAT easy to use and integrated it smoothly into their workflow.
Automotive Success stories in Driving ROI and Results using Mobile Advertising solutions
Toyota
- Automotive
- Very Large
Toyota City, Japan
Toyota used programmatic digital out-of-home ads to launch its new Camry. The campaign targeted urban audiences, including business professionals, investors,... and tech enthusiasts. Toyota aimed to reach people in high-traffic areas at key moments. The strategy focused on real-time engagement and creative ad placements. This helped Toyota connect with high-value consumers and boost brand awareness.
Genesis wanted to reach young car buyers with their new "Young Luxury" platform. They worked with PadSquad to launch a... mobile-first campaign using interactive video ads. The campaign used 360-degree views and hotspots to highlight car features. Engagement was measured by creative interactions and click-through rate. The campaign achieved a 400% higher CTR than standard benchmarks and 75 times more creative exposure time.
Verve DSP helped Toyota Turkey boost hybrid car sales by 44% year-over-year. Toyota used digital billboards and real-time data to... target consumers in Istanbul. Dynamic ads responded to traffic, fuel, and noise data. The campaign made Toyota the top-selling car brand in Turkey. Toyota committed 25% of future ad spend to programmatic DOOH after this success.
Cars Best Care used Yelp Ads with YoungCow Media to boost its auto repair business. In three months, they made... $115k in revenue from Yelp customers. Over 80% of their customers now come from Yelp. They received more than 1,100 quote requests in six months. Leads from Yelp Ads increased by 53% compared to organic traffic. The business expanded to a larger location and hired better mechanics.
Simpli. fi helped a Florida automotive dealer boost sales for a Memorial Day event. The dealer used location-based targeting and...dynamic creative to reach car buyers. Simpli.fi’s platform enabled precise CTV ads and granular conversion tracking. The campaign drove 235 online conversions and 98 in-person visits in two weeks. Cost per action was just $15.95, much lower than the average vehicle sale value. The dealer plans to keep using Simpli.fi for future campaigns.
Inchcape Motors Finland (Land Rover)
- Automotive
- Large
Helsinki, Finland
Liana Technologies helped Inchcape Motors Finland renew the Land Rover website for Finland and the Baltic countries. The new site... is easy to use, with improved navigation and rich content like videos and images. LianaCMS allows fast updates and supports multiple languages and sites. Integration with a car database keeps product information current. The built-in SEO tool boosts search visibility. Support is available online, by email, and by phone.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Contus Tech built a real-time vehicle monitoring solution for Mahindra & Mahindra. The system unified fleet tracking with a single... dashboard and live alerts. Drivers gained instant access to trip and load offers. Geo-diagnostics improved safety by 5X. High-value customers increased by 18%. Vehicle utilization rose by 41%.
Automotive Success stories in Driving ROI and Results using Talent Management solutions
ANYMOVE
- Automotive
- Small
Berlin, Germany
ANYMOVE, a Berlin-based electric car rental startup, used HiBob to automate HR processes. The team saved up to 13 hours... per week on admin tasks. HiBob helped streamline onboarding, performance reviews, and compliance with German labor laws. The HR team now manages all personnel data in one place and adapts policies for different countries. Managers and finance teams use HiBob's analytics for hiring and compensation decisions. The platform supports ANYMOVE's growth and remote workforce.
Toyota used the Firstup intelligent communication platform to connect over 80,000 employees. The platform helps workers check schedules, access payslips,... and engage with company culture. Toyota needed to reach staff in offices, at home, on production floors, and on the road. Data and metrics from Firstup guide content strategy. The solution supports hybrid work and frontline compliance.
LearnUpon helped Sonic Automotive, a Fortune 500 retailer, cut reporting time by 93%. The platform improved new hire proficiency, reducing... onboarding from over 60 days to 30. Employee turnover dropped to less than half the industry average. Over 80% of general managers advanced internally, tracked through LearnUpon. Sonic Automotive saw a 3.4x stock increase since adopting LearnUpon in 2019.
Leapsome helped heycar Gruppe move from using many separate tools to one complete platform. Before Leapsome, heycar managed feedback, surveys,... and OKRs with different apps and spreadsheets. With Leapsome, they combined all these processes in one place. The People & Culture team now runs engagement surveys, sets goals, and manages 360° reviews easily. Managers and employees find the tool simple and helpful. The company saw better planning, less manual work, and strong adoption across teams.
Automotive Clients Speak: The Impact of deploying Lead Generation solutions
Bosch
- Automotive
- Large
Stuttgart, Germany
Bosch uses Easy8 to manage large-scale manufacturing projects. The platform connects ERP and management systems through a flexible API. Bosch... benefits from Gantt-based workflows and unified project data. Easy8 helps Bosch deliver complex projects on time. The solution supports both Waterfall and Agile methods for project management. Bosch maintains full data control with on-premises or cloud deployment.
Bluebird helped Santogal, a leading automotive dealer group in Portugal, boost web lead conversions by 89%. Santogal used Bluebird to... capture and distribute leads faster to 250 sales agents. The platform reduced lead response time by 75% and improved agent feedback by 91%. Santogal now connects with buyers almost instantly, increasing sales opportunities. Bluebird's no-login, browser-based tools enabled rapid onboarding and adoption across Santogal's sales network.
Leadoo helped Mycardirect, a UK car subscription service, grow website sales by 40% in one year, even as site traffic dropped by 8%. The platform's conversational... tech reduced FAQ calls and improved user engagement. Free signups rose 12%, and subscriptions increased by over 40%. Conversion rates for both signups and subscribers improved, delivering a 6x ROI. Mycardirect credits Leadoo's support team for smooth onboarding and ongoing optimization.
BlueConic helped Vanarama unify customer data from multiple sources. They built first-party data assets using unified profiles and AI-driven identity... resolution. This enabled Vanarama to identify purchase intent and orchestrate real-time, multi-channel customer journeys. Using BlueConic, Vanarama achieved an 85% higher conversion rate in targeted segments. They also reduced spending on third-party data for marketing.
Hotjar helped Vimcar fix website issues after a rebrand. The team used heatmaps and scroll maps to see where users... got lost. They moved key calls to action and made images clickable. This led to a 2.5x increase in traffic to important pages. Vimcar saw a 24% rise in leads and optimized their sites 92% faster than before.
Mobilewalla helped a luxury automotive company increase dealership visits and test drives. The company used custom audience segments and advanced... analytics to target likely buyers. Mobilewalla's location visitation attribution showed which ads drove in-store visits. The company optimized ad spend and improved campaign effectiveness. Insights included customer traits, ad performance, and conversion timing.
Valvoline used Epsilon to improve guest communications and retention. The company leveraged identity and 1:1 messaging to connect with customers... between visits. This approach helped educate drivers about needed services beyond oil changes. As a result, Valvoline saw stronger customer retention, higher basket value, and increased ROI. Epsilon's targeting helped Valvoline acquire more customers.
UserTesting helped AAA Club Alliance redesign its homepage, leading to a 30% increase in conversions across all membership types. The team used... UserTesting to gather direct user feedback, which revealed that visitors were overwhelmed by too much information. By simplifying the homepage and validating changes through continuous testing, AAA Club Alliance achieved a 55% lift in premium membership conversions and a 39% increase in membership acquisition revenue. Traffic to auto and travel pages rose over 60%, and a split test confirmed the new design outperformed the old. UserTesting enabled rapid, data-driven decisions and fostered a culture of experimentation.
Observe. AI Auto QA helped Cox Automotive standardize quality assurance across 13 brands and 2,000 support agents. Before, each contact...center had its own QA process. Now, Auto QA evaluates up to 100% of interactions, replacing random sampling and reducing bias. Cox Automotive now completes over 90,000 evaluations per month, up from just four per agent. QA scores rose by 2–3% after implementation. The company uses insights from Auto QA to coach agents and improve customer experience.
Lattice helped Agero modernize its performance management process. Before Lattice, Agero's systems were fragmented and slowed managers down. With Lattice,... Agero achieved a 98% review completion rate and 80% of users now have career tracks. The platform made reviews more transparent and useful for employee development. Managers now have better tools for feedback and career planning. Lattice's easy interface and integrations drove high adoption across the company.
Validity helped Mercedes-Benz USA boost email deliverability from 86% to 95%. The marketing team used Validity’s platform to monitor and... fix inbox placement issues. They launched a new welcome email series tailored to each customer’s history. Response time for welcome messages improved by 96.67%. New owners now add their vehicle to the app in 10 days, down from 23 days.
AmplifAI helped Sonic Automotive nearly double their daily sales appointments. Sonic Automotive used AmplifAI's real-time dashboards and AI automation to... track employee performance and automate coaching. Managers identified top performers and shared best practices across teams. Automated reminders and social recognition kept employees engaged. After nine months, Sonic Automotive saw an 88% increase in average monthly appointments set.
Gong helped MotorK automate sales tasks and boost productivity. The sales team saved hours by using AI to draft follow-up... emails and enrich customer data. Gong’s integration with Salesforce gave instant insights and improved lead prioritization. The AI Translator feature broke language barriers for teams across Europe. MotorK quickly adopted Gong, making smarter decisions and driving growth.
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
MS Auto used Enthu. AI to analyze and quality check 100% of customer calls. Before, they could only review a...few calls by hand and missed key sales patterns. With Enthu.AI, they automated call QA, got real-time insights, and improved coaching. Conversion rates jumped by 5%. Customer satisfaction scores rose from 3.4 to 4.2. Managers and advisors now have clear data to improve sales and service.
Automotive Success stories in Driving ROI and Results using Local Marketing solutions
VIP Tires and Service
- Automotive
- Medium
Auburn, USA
Uberall helped VIP Tires and Service boost online visibility for 77 locations. The company unified its digital presence and improved... local search rankings. VIP achieved a 99/100 location performance score and responded to 98% of customer reviews, often within a day. Apple Maps views rose by 21%, and Facebook post engagement jumped 77% year over year. VIP now connects with more customers and builds loyalty through better digital engagement.
Jiffy Lube used Synup’s Intent Marketing Cloud to manage brand reputation across 2,000+ locations. They ensured accurate brand information and... gained detailed analytics for each site. Jiffy Lube saw a 116% increase in location reviews. Website visits rose by 25%, direction requests by 24%, and phone calls by 18%. Direct revenue impact was measured at 5-6%.
BrightLocal helped Valvoline improve local search visibility for over 1,000 US locations. Powered by Search used BrightLocal’s Local SEO Tools... and Citation Builder to track rankings and build business listings. In three months, Valvoline’s average ranking for ‘oil change’ improved from 4.3 to 3.6. Half of all locations appeared in the Local Pack, leading to a 32% increase in clicks from local search. This boosted Valvoline’s visibility and potential revenue in a competitive market.
Online Auto Retailer (anonymized)
- Automotive
- Large
Chicago, USA
STAT by Moz gave a leading online auto retailer daily local search data. Their SEO team needed faster, location-based tracking... to manage millions of search queries. STAT exposed Google location mismatches and helped the team spot issues early. The tool's daily updates and unlimited geo-segmented tracking let them experiment and adapt quickly. The team found STAT easy to use and integrated it smoothly into their workflow.
Clutch helped VIP Auto launch a custom loyalty program across 65 locations. VIP Auto wanted to turn more first-time buyers... into repeat customers. Clutch's CDP and loyalty management tools enabled VIP Auto to use customer data for personalized rewards. 74% of transactions now come from loyalty members. Loyal customers spend 50% more and have a 141% higher lifetime value. The program uses points, cashback, and coupons to drive customer retention and satisfaction.
Preferred Patron Loyalty helped a busy express car wash increase weekday traffic and premium package sales. The car wash used... a cash back loyalty program that gave customers 5% store credit on every wash. Customers returned more often to use their growing credit. More people chose premium washes to get better rewards. The program made discounting more controlled and trackable. Staff found it easy to explain and customers liked the simple rewards.
Valvoline used Epsilon to improve guest communications and retention. The company leveraged identity and 1:1 messaging to connect with customers... between visits. This approach helped educate drivers about needed services beyond oil changes. As a result, Valvoline saw stronger customer retention, higher basket value, and increased ROI. Epsilon's targeting helped Valvoline acquire more customers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Volkswagen Group used Frontify to centralize and scale their global design system. They needed to harmonize brand consistency across 10... brands and 120 production plants. Frontify enabled easy communication, flexibility, and daily updates to design guidelines. Over 100 teams now use and contribute to the GroupUI design system. This collaboration supports Volkswagen's goal of a single source of truth for all brand touchpoints.
Cloudinary helped Mecum Auctions automate image uploading, saving over 2,000 working hours. The company improved page load times by 2x... and now delivers optimized images for online ads in 1/100th of the previous time. Cloudinary’s DAM replaced manual, error-prone processes and legacy systems. Marketing and production teams now find and use images faster, improving the customer experience. Mecum is integrating Cloudinary APIs to streamline user-generated content uploads.
Cloudinary helped Mecum Auctions automate image uploading, saving over 2,000 working hours. The company improved page load times by 2x... and now delivers optimized images for online ads in 1/100th of the previous time. Cloudinary’s DAM replaced manual, error-prone processes and legacy systems. Marketing and production teams now find and use images faster, improving the customer experience. Mecum is integrating Cloudinary APIs to streamline user-generated content uploads.
Oodrive helped Arquus deploy a secure, ANSSI-certified collaboration platform in just one day. Arquus needed to comply with strict French... defense data regulations for 2,000 employees. Oodrive Work and Oodrive Share enabled fast, compliant data sharing with partners and clients. Users experienced a familiar Microsoft Office 365 interface with added security. Arquus accelerated sensitive defense projects without heavy admin work, thanks to Oodrive’s pre-approval by the Ministry of Armed Forces.
Bazaarvoice helped Turtle Wax boost sales by 50% on retail sites. Turtle Wax used Bazaarvoice Ratings & Reviews and Curations... to collect and share user-generated content, including reviews and photos, across its website and major retailer sites. This content drove 1.3 million page views and over 125,000 interactions in six months. Turtle Wax gained valuable insights into customer needs and product quality, improving both customer experience and product development. The partnership with Bazaarvoice also strengthened retailer relationships and expanded Turtle Wax's reach.
Sideqik helped Pedal Commander automate influencer discovery and management. Before Sideqik, Pedal Commander spent too much time finding and managing... influencers by hand. With Sideqik, they quickly found the right creators for their brand. This made their influencer campaigns more effective. As a result, Pedal Commander increased revenue through better influencer partnerships.
IZEA worked with Jeep to highlight the "Go Anywhere. Do Anything" lifestyle. Influencers drove Jeep Wranglers on the Rubicon Trail... and shared their off-roading experiences. The campaign focused on the vehicle’s capability and the sense of community. Content from creators showed the freedom and adventure of the Jeep brand. The project used authentic influencer coverage to boost excitement for Jeep’s all-electric Recon.
KapscoMoto used Billo to create engaging product videos for its Amazon and web stores. The brand needed content creators who... could meet high standards and show products in action. Billo helped KapscoMoto find diverse creators and streamline the video production process. This improved product demonstrations and customer engagement online. KapscoMoto plans to keep using Billo to enhance its listings and attract more customers.
Measuring Live Chat Success in Automotive Deployments
Toyota Astra Motor
- Automotive
- Large
Jakarta, Indonesia
Toyota Astra Motor used Emplifi Social Marketing to bring all their teams and agencies together in one place. They solved problems... with managing many social profiles and improved how they create and approve content. Emplifi made it easy to track key metrics and trends with custom dashboards. Report delivery time dropped from days to seconds. The team now works faster and makes decisions quickly.
Tidio’s Lyro AI helped Axioma automate 89% of customer conversations. The AI resolved most questions about car body repairs and... insurance claims. Sales bot engagement rose to 21%. Customers got instant answers, even after hours. Axioma built a knowledge base with 370 articles. Response times dropped and bookings increased.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Automotive examples of Driving Business Value with CPQ
Bileko Car Parts
- Automotive
- Medium
Stockholm, Sweden
Bileko Car Parts used Syncron Inventory to manage a wide range of automotive parts with unpredictable demand. Before Syncron, they... lacked a central inventory system for their local warehouses. Syncron helped them put the right part in the right place at the right time. The user-friendly platform gave local warehouses better insights and improved KPIs. As a result, Bileko Car Parts maintained high parts availability and increased customer satisfaction.
Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed... platforms with a single cloud-based solution. This gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Verizon Connect Reveal helped CJ Auto Parts, Inc. improve fleet safety and accountability. The company installed dual-facing dashcams and a... cloud-based fleet management system on nearly 40 vehicles. This solution provided real-time tracking, maintenance alerts, and video evidence for incidents. The dashcams captured critical events, like a road-rage incident and a dog bite, helping resolve disputes and prevent escalation. CJ Auto Parts now relies on video and data to keep drivers safe and manage their delivery operations efficiently.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Serviceform chatbots helped Gedauto Group boost lead-to-sale conversions by 460%. Gedauto used two custom chatbots to qualify leads and collect... detailed customer data. The chatbots replaced traditional forms, making it easier for customers to share their needs. In one semester, Gedauto gained 924 more leads and now captures 70% of leads through chatbots. The marketing team uses these insights to improve customer engagement and sales strategies.
Audience2Media created a bold mobile advert for the Toyota Vios launch in Malaysia. The campaign targeted 25-49 year olds and... encouraged test drives through a custom interstitial ad. The ad used behavioural targeting to reach business professionals in key cities. The campaign achieved a 1.08% CTR, 35% above industry average. Video completion rate reached 96%, and CPA was 317% below target.
Isringhausen used the UltiMaker S6 3D printer to speed up prototyping for vehicle seat components. The team produced visual aids... and functional prototypes in-house, helping welders interpret designs and reducing errors. Switching to the S6 improved print speed and accuracy compared to the S5. The ability to print with different materials, like PLA and PET CF, allowed for both prototypes and end-use parts. This led to faster development cycles and better communication on the production line.
Zefr helped Mazda launch the CX-50 with a YouTube video campaign. Mazda used Zefr’s Cognition AI for brand suitability targeting... and measurement. The campaign drove an 18% incremental search lift for the new model. Mazda’s brand awareness rate reached 75%. The campaign won Campaign of the Year at the ThinkLA 2022 Idea Awards.
Automotive Success stories in Driving ROI and Results using Bot Platform solutions
Inchcape
- Automotive
- Medium
London, UK
DataRobot helped Inchcape launch AI models 50% faster across 200 business units. The analytics team used DataRobot to speed up... experimentation and automate the AI lifecycle. Inchcape identified optimal pricing 75% faster for thousands of SKUs. The company improved churn prediction and lead scoring with DataRobot. The partnership enabled Inchcape to scale analytics to over 40 countries and grow its data team from 5 to 230 people.
Chatfuel helped 3D Mats automate 70% of repetitive customer queries using a Messenger chatbot. The bot suggested products, leading to... 47% of customers buying recommended items. 3D Mats saw a 30% increase in repeat purchases. Their Facebook ad ROAS jumped to 999%. The solution improved support, marketing, and ad performance for this automotive accessories retailer.
Hyundai Motor India Limited
- Automotive
- Very Large
Chennai, India
Yellow. ai helped Hyundai Motor India handle high volumes of customer queries with AI automation. The solution used omnichannel chatbots...and DynamicNLP to let customers explore car models, book test drives, and get fast responses. Personalized WhatsApp campaigns generated over 1 million impressions and led to more than 1,000 vehicle sales. Agent productivity improved, with average response times dropping to 22 seconds. Hyundai gained real-time insights into customer journeys and campaign performance.
Ford used Eventogy to manage complex corporate events across Europe. They ran a flagship event with 3,500 attendees, 18 mini... events, and 200 arrivals per day over six weeks. Eventogy's platform handled multi-language invitations, attendee check-ins, and secure data management. Ford valued the flexibility, data protection, and collaborative improvements from Eventogy. The platform supported up to 6,000 invitations for a single event.
Brightly’s Asset Essentials replaced Google spreadsheets at Ciocca Automotive. The company manages maintenance for 56 dealerships and 15 body shops.... Asset Essentials created a formal work-order system and improved visibility for managers. Communication and accountability increased across 71 facilities. The solution streamlined maintenance and reduced daily friction for technicians.
PIERER Innovation used idloom to manage complex event planning and guest registrations. They faced challenges with compliance, data silos, and... calendar management for events involving many dealerships and bikes. idloom integrated event data into their CRM and enabled no-code event creation, on-the-fly planning, and direct time slot booking. Staff found the platform easy to use and praised its support and customization. With idloom, PIERER Innovation improved event control and guest experience.
Red Points helped MOMO remove over 2,000 counterfeit listings in just 4 months. The value of fake products taken down... was more than $400,000. MOMO used Red Points’ AI-powered brand protection to monitor 35 websites. The platform made it easy to validate infringements and save staff time. Now, MOMO can focus on making safe, high-quality racing products and growing their brand worldwide.
Rithum helped MyCustomCar grow its marketplace business by 40% year over year. The company expanded from one to six online... marketplaces using Rithum’s integrated solution. MyCustomCar increased its top line revenue by 125% in three years. Stock synchronization and listing management improved, reducing manual work. One-third of sales now come from third-party commerce channels.
AppDirect helps Jaguar Land Rover deliver apps and updates directly to vehicles over-the-air. JLR uses AppDirect to onboard content providers... and offer localized in-car apps worldwide. The platform supports a secure, flexible cloud for infotainment and live information. JLR creates an open ecosystem that drives innovation in connected car technology. Customers get a better in-car digital experience with more choices and updates.
Pagani Automobili uses ownCloud for secure file sharing. The team and external partners share files safely. This helps Pagani speed... up car development. ownCloud improves productivity and teamwork across departments. Security is a key benefit for Pagani. The solution supports collaboration for the car maker.
A leading Canadian automotive platform
- Automotive
- Large
Canada
Ataccama ONE Master Data Management helped a leading Canadian automotive platform unify dealer data from 30 systems and enhance 10 million consumer records. The company used... Ataccama to gain better insights into consumer and dealer behavior. This led to more targeted marketing, higher conversion rates, and increased revenue from dealers. The solution improved single sign on and streamlined billing. A small team of four managed the MDM project, driving operational efficiency and a better customer experience.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Automotive Clients Speak: The Impact of deploying Field Sales solutions
Royal Enfield
- Automotive
- Large
Chennai, India
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
A revitalized British motorcycle brand
- Automotive
- Medium
UK
CRMIT Solutions used Salesforce Data Cloud for a British motorcycle brand. The company had scattered data across many systems. This... caused confusion and poor decisions. CRMIT Solutions unified 56,000 customer profiles into 27,000. They integrated Data Cloud with Sales Cloud, Service Cloud, and Shopify. This improved data accuracy by 46%. Email personalization improved by 30%. The brand now uses real-time, unified data for better marketing and customer engagement.
Upper Route Planner helped MotorFlow Parts cut average delivery times from 3. 2 hours to under 1.8 hours. The company...used route optimization to balance driver workloads and enable 90-minute rush deliveries. Status inquiry calls dropped by 75% thanks to real-time notifications. MotorFlow Parts won back $10,000 per month in lost accounts from Amazon. Driver retention and customer satisfaction improved quickly.
Automotive Clients Speak: The Impact of deploying SMS Marketing solutions
Royal Enfield
- Automotive
- Large
Chennai, India
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
ClickMechanic used FireText to improve communication with its network of freelance mechanics. The company needed a fast, low-cost way to... send updates without involving engineers. FireText's SMS platform let them send bulk messages easily and track responses. As a result, ClickMechanic cut mechanic enquiries about app updates by 50%. The Customer Experience Team now spends less time answering repeat questions.
MessageDesk helped DeNooyer Chevrolet run a text-to-vote campaign at their Chalk the Lot event. The dealership used text messaging to... collect votes and gather attendee contact information. Signs and social media posts encouraged community members to participate by texting a keyword. The campaign resulted in 536 new contacts added to their marketing list. DeNooyer Chevrolet plans to use text messaging for future events to boost engagement.
Toyota Astra Motor used Emplifi Social Marketing to bring all their teams and agencies together in one place. They solved problems... with managing many social profiles and improved how they create and approve content. Emplifi made it easy to track key metrics and trends with custom dashboards. Report delivery time dropped from days to seconds. The team now works faster and makes decisions quickly.
Facelift helped PSA Retail manage social media for 380 car dealers across Europe. The platform enabled centralized control and local... focus for each sales point. PSA Retail ran social-to-store campaigns for hundreds of locations. In two years, they grew their social media subscribers by 7x. Facelift provided strong analytics and collaboration tools for their team.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Bazaarvoice helped Turtle Wax boost sales by 50% on retail sites. Turtle Wax used Bazaarvoice Ratings & Reviews and Curations... to collect and share user-generated content, including reviews and photos, across its website and major retailer sites. This content drove 1.3 million page views and over 125,000 interactions in six months. Turtle Wax gained valuable insights into customer needs and product quality, improving both customer experience and product development. The partnership with Bazaarvoice also strengthened retailer relationships and expanded Turtle Wax's reach.
RestockPro helped Rhino USA, a private label seller of premium automotive and powersports accessories, avoid costly stockouts. Ted, the founder,... discovered he lost $64,000 in 60 days due to inventory shortages. After switching from spreadsheets to RestockPro, his team automated inventory tracking and order management. Now, their inventory manager uses RestockPro daily to keep products in stock and streamline shipments to Amazon FBA. This change eliminated guesswork and improved business performance.
Podium’s AI BDC helped Southtowne Auto boost car sales by 68%. The dealership increased its monthly inventory from 150 to... 250 vehicles. Podium’s AI responds to leads in under a minute, cutting time-to-lead by half. The AI adapts to real-time events, like weather changes, and updates customers instantly. Staff now focus on hot leads while AI handles routine questions. Customers trust the fast, accurate responses, driving more appointments and sales.
McLaren Mastercard Formula 1 Team
- Automotive
- Large
Woking, UK
Freshservice helps the McLaren Mastercard Formula 1 Team manage IT operations at 24 global race locations each year. The team processes... about 2,000 service requests and 150+ employee lifecycle tickets per quarter. With only two trackside IT staff, Freshservice enables systematic race-weekend checks and supports onboarding as the team grows. The platform provides cross-functional visibility for engineering and racing operations. McLaren relies on Freshservice for reliable, scalable IT service management in high-pressure environments.
Sense helped Carvana triple weekly starts for a key entry-level role by automating recruiting tasks. Carvana used Sense to streamline... candidate communication, automate interview scheduling, and launch NPS surveys. Recruiters spent less time on repetitive work and more time building relationships. Candidates enjoyed more flexible, transparent, and self-service options. Carvana improved hiring speed and candidate engagement with Sense’s automation platform.
Greenhouse helped CarGurus cut time-to-fill by 18%. The company boosted interview scorecard completion from 40% to 98%. Candidate satisfaction scores... rose by 12%. CarGurus used Greenhouse to create a structured, data-driven hiring process. The team improved hiring manager alignment and made faster, higher-quality decisions. Greenhouse reporting tools and scorecards were key to these results.
Automotive Success stories in Driving ROI and Results using Personalization solutions
Royal Enfield
- Automotive
- Large
Chennai, India
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
SC Styling used Triggerbee to launch a car-themed memory game on their website. The goal was to collect emails and... marketing consent from visitors. The campaign achieved an 11.9% form response rate and over 700 signups. 19.7% of participants finished the memory game. Leads are now nurtured through an automated welcome flow in their CRM, Brevo.
Sociabble helped Renault Group double its employee advocacy reach in 2020. The company used Sociabble to unify brand messaging and... boost employee engagement across 170,000 staff in over 130 countries. The platform enabled easy content sharing, multilingual support, and real-time analytics. Renault Group saw first place in share of voice at major motor shows and planted over 400 trees through Sociabble’s CSR program. Employees found the tool simple, fun, and effective for digital communication.
Perrys used Herdify to improve customer acquisition. They targeted community areas using Herdify's insights. This made it 9 times cheaper... to get new customers. 56% of new customers came from these community hotspots. They saved enough on acquisition costs in three months to pay for Herdify for over a year. The approach helped boost showroom visits and sales.
An American automotive dealer (3 dealerships)
- Automotive
- Medium
USA
CurrentWare helped an American automotive dealer meet FTC Safeguards Rule compliance. The dealer needed to monitor and control employee PC... activity to protect customer data. Their MSP used BrowseControl to block unauthorized email access and BrowseReporter to track internet and application use. Automated alerts and reports saved time for the IT team. The customer praised CurrentWare’s support team for responsive help and valuable product training.
An American automotive dealer (3 dealerships)
- Automotive
- Medium
USA
CurrentWare helped an American automotive dealer meet FTC Safeguards Rule compliance. The dealer needed to monitor and control employee PC... activity to protect customer data. Their MSP used BrowseControl to block unauthorized email access and BrowseReporter to track internet and application use. Automated alerts and reports saved time for the IT team. The customer praised CurrentWare’s support team for responsive help and valuable product training.
How Security is Delivering ROI for Automotive Leaders
Stoneridge, Inc.
- Automotive
- Large
Novi, USA
Stoneridge used OpenLM to manage and monitor CAD application licenses across global divisions. Before OpenLM, they had no central view... of license assets or usage. OpenLM provided a single dashboard for real-time tracking and reporting on license consumption. Stoneridge quickly identified under-used and high-demand licenses, optimizing their software assets and budget. The company saw immediate ROI by reducing inefficiency and overspend, and improving license availability for users.
Toyota Motor North America
- Automotive
- Very Large
Plano, USA
Datadog helped Toyota Motor North America cut mean time to resolution by 80%. The team deployed Datadog in minutes, saving... hundreds of hours of employee time. Datadog quickly identified issues with automated guided vehicles, resolving a problem in hours that had taken weeks. The Watchdog feature uses AI and ML to forecast and prevent outages. Toyota now solves problems faster and avoids costly downtime.
Volvo Construction Equipment
- Automotive
- Very Large
Gothenburg, Sweden
Volvo Construction Equipment used CMNTY to build a global customer community. They needed a faster, more agile way to gather... customer feedback than traditional surveys. CMNTY's mobile-first platform let Volvo connect with customers worldwide and enabled two-way conversations. Customers liked having a place to share their experiences and felt Volvo was more approachable. The team used CMNTY tools for polls, blogs, and online focus groups to improve customer engagement.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
SAP margin optimization solutions by Vistex helped ElringKlinger automate complex commission payments. The new system integrated with SAP S/4HANA and... replaced a 20-year-old legacy process. ElringKlinger reduced hours of manual work each month and improved audit compliance. The solution increased accuracy and transparency in commission management. ElringKlinger can now scale operations and support future growth.
Bird helped CARSOME boost conversions by over 10% using WhatsApp for customer communication. CARSOME achieved 60% faster response times and... improved lead management. The platform centralized all customer interactions, replacing manual and siloed processes. Automated updates and personalized messages kept customers engaged throughout their journey. CARSOME now tracks communication effectiveness and tailors messages for higher satisfaction.
Wetteri used giosg to boost digital sales and customer service. They added chat and WhatsApp integration to their website and... car portals. The new tools helped Wetteri respond to customers in under 15 seconds. Monthly sales conversations rose to over 300. One-third of chats now turn into leads. Wetteri can now serve more customers and customize their tools as needed.
Automotive examples of Driving Business Value with Social CRM
Royal Enfield
- Automotive
- Large
Chennai, India
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Nutshell helps Patrick Services manage over 4,000 fleet customer relationships as it expands across Texas. The team switched from pen-and-paper... to a CRM, making contact records accurate and accessible. Account managers and operations staff now track every lead and opportunity in one place. Nutshell reminders keep follow-ups on track and ensure no customer is missed. The platform supports Patrick Services' growth and keeps the team aligned.
Rudolph and Hellmann Automotive Ltd
- Automotive
- Large
UK
OneAdvanced helped Rudolph and Hellmann Automotive manage rapid growth, doubling staff from 500 to 1,000 in a year. The company faced... challenges with fragmented systems and manual reporting. By implementing OneAdvanced Financials and Time & Attendance software, they gained real-time data, reduced duplication, and improved decision-making. Automated attendance tracking and integrated finance tools enabled faster, more confident growth. Leadership now has better control and insight across operations.
Goldie helps Precision Shine Detailing save time and grow their business. The software tracks clients, manages income, and sends reminders.... Alexander, an auto detailer, says Goldie is simple to use and cuts admin time. Daniel, owner of Elite Auto Spa, also uses Goldie to track clients and income. Both highlight how Goldie streamlines scheduling and client management for auto detailers.
Toyota Astra Motor used Emplifi Social Marketing to bring all their teams and agencies together in one place. They solved problems... with managing many social profiles and improved how they create and approve content. Emplifi made it easy to track key metrics and trends with custom dashboards. Report delivery time dropped from days to seconds. The team now works faster and makes decisions quickly.
Jual Kereta Lah used elfo’s digital services to boost automotive lead generation. They integrated Facebook Ads with WhatsApp to reach... more car sellers. A/B testing in multiple languages helped find the best ads. The campaign led to a 20% monthly increase in leads and 36 car orders from Facebook ads. Clickthrough rates rose by 2%. Jual Kereta Lah gained 321 leads from WhatsApp and improved customer engagement.
Automotive examples of Driving Business Value with Sales Analytics
AAA Auto
- Automotive
- Large
Prague, Czech Republic
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
TheyDo helped Scania map 53 customer journeys and prioritize 141 opportunities. Scania used journey management to align teams and focus... on customer needs. The platform created a single source of truth for CX strategy. Scania improved driver onboarding and app workflows. 32 initiatives were completed using insights from journey mapping. This approach positioned Scania as a leader in customer experience and innovation.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Sinch Engage helped Birger N. Haug automate over 15,000 monthly SMS service reminders. The dealership integrated Sinch Engage with HubSpot,... cutting campaign setup time nearly in half. Personalized, vehicle-specific messages now reach customers automatically, reducing errors for those with multiple cars. Transparent reporting lets the team see every message sent. Automated SMS follow email reminders, boosting response rates and ROI.
MangoApps helped Paul Miller Auto Group connect 14 dealership locations with a single digital platform. Before MangoApps, each location worked... alone, causing problems with communication and inventory tracking. The new platform unified communication, improved inventory tracking, and made daily reporting easier. Single sign-on made IT tasks like onboarding and offboarding faster and safer. Employee engagement went up, and HR questions dropped thanks to tools like a payroll calendar.
Dialpad helped St. Charles Automotive cut customer wait times from over a minute to just seconds. Over 95% of staff... became power users in one day. The sales team can now answer calls on any device, anywhere. Reporting features let them track and segment call volume. Customer call satisfaction improved and missed calls dropped. The sales team is more efficient and always available.
Bird helped CARSOME boost conversions by over 10% using WhatsApp for customer communication. CARSOME achieved 60% faster response times and... improved lead management. The platform centralized all customer interactions, replacing manual and siloed processes. Automated updates and personalized messages kept customers engaged throughout their journey. CARSOME now tracks communication effectiveness and tailors messages for higher satisfaction.
Automotive Success stories in Driving ROI and Results using Website Builder solutions
ZF
- Automotive
- Very Large
Friedrichshafen, Germany
ZF uses MongoDB to manage fleet orchestration. They process billions of messages each month from over 1 million in-vehicle sensors.... MongoDB delivers zero downtime for ZF's operations. The platform helps ZF innovate quickly and release new features faster. MongoDB Atlas is now the default database system for ZF's teams.
BindTuning Intranet helped AEC Solutions transform their SharePoint intranet. AEC wanted a better look, easier navigation, and stronger branding. BindTuning... delivered a custom theme, branded navigation, and new web parts for news, documents, and personal content. Employees now find information faster and enjoy a more personal, user-friendly experience. The new intranet reduced email traffic and became the main hub for company news and files.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
AMC Technology provided a sandbox environment for a leading North American automotive retailer to test conversational AI platforms. The retailer wanted... to automate contact center tasks and improve customer service with intelligent virtual assistants. AMC Technology enabled safe evaluation of Amazon Lex, Microsoft Copilot, and Salesforce Agentforce for CRM integration and real-time use. Testing revealed latency issues and integration challenges, helping the retailer avoid premature investment. The project built executive confidence and set a clear roadmap for future AI deployment.
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Automotive Clients Speak: The Impact of deploying Project Management solutions
Polestar
- Automotive
- Small
Gothenburg, Sweden
Asana helped Polestar Germany eliminate duplicate work and improve onboarding. The team used Asana to standardize processes and speed up... expansion, shortening service location launches by a month. Task allocation became transparent, and onboarding quality increased. The number of service points grew from 23 to around 200, showing scalable efficiency. Asana brought structure and clarity to project planning, supporting Polestar’s growth in the German market.
DealRoom helped UAP Inc. save over 10 hours each week by streamlining M&A reporting. The team replaced a massive Excel... spreadsheet with DealRoom’s platform, improving real-time data access and collaboration. UAP Inc. now manages all transactions in one place, with secure document-level permissions. Reporting is faster and more accurate, supporting better decision-making. The platform’s intuitive interface and onboarding made adoption easy for all stakeholders.
Automotive Success stories in Driving ROI and Results using Data Security solutions
Swansway Garages
- Automotive
- Medium
Crewe, UK
Mimecast helped Swansway Garages cut email management time from 40-50 hours per month to just 15 minutes per week. The company faced... rising threats like spam, phishing, and impersonation that bypassed their old Symantec system. Mimecast's email security solution stopped these attacks and reduced false positives. The IT team now spends less time checking logs and more time on other work. Mimecast made Swansway's email platform safer and easier to manage.
UserTesting helped AAA Club Alliance redesign its homepage, leading to a 30% increase in conversions across all membership types. The team used... UserTesting to gather direct user feedback, which revealed that visitors were overwhelmed by too much information. By simplifying the homepage and validating changes through continuous testing, AAA Club Alliance achieved a 55% lift in premium membership conversions and a 39% increase in membership acquisition revenue. Traffic to auto and travel pages rose over 60%, and a split test confirmed the new design outperformed the old. UserTesting enabled rapid, data-driven decisions and fostered a culture of experimentation.
Alida powers Toyota GB's consumer community, helping the company map customer journey milestones and optimize experiences. The Voice of Customer... program aligns teams and enables real-time feedback. Toyota uses insights from Talk to Toyota and Talk to Lexus to test ideas and validate decisions. The program delivers significant cost savings compared to traditional research. Survey response rates are rising, and feedback turnaround is much faster.
Edmunds used Onclusive to measure the impact of their COVID-19 Response PR campaign. They focused on content quality, audience engagement,... and business impact during the crisis. Edmunds achieved a 57% share of voice and 59% Power of VoiceTM, leading the industry in both volume and quality. Social media amplification reached 68%, and they secured the top spot in target media placements. The campaign helped Edmunds become the first to compile car payment relief options for consumers.
Automotive Success stories in Driving ROI and Results using Display Advertising solutions
Ford
- Automotive
- Very Large
Dearborn, USA
GumGum helped Ford promote the Escape PHEV by targeting car shoppers at key decision moments. Using contextual intelligence, Ford reached... consumers actively researching vehicles, not just browsing. The campaign used interactive ad formats to boost engagement. Results included a 93% viewability rate, 3.7 seconds of attention time, and up to 37% interaction rate on Hang Time units. Ford saw a 7% average interaction rate, outperforming standard display ads.
Mimecast helped Swansway Garages cut email management time from 40-50 hours per month to just 15 minutes per week. The company faced... rising threats like spam, phishing, and impersonation that bypassed their old Symantec system. Mimecast's email security solution stopped these attacks and reduced false positives. The IT team now spends less time checking logs and more time on other work. Mimecast made Swansway's email platform safer and easier to manage.
Merkle helped Volvo Trucks redesign its global and local websites. The goal was to simplify navigation and improve the digital... experience. They used data-driven testing to guide changes. As a result, users successfully locating a dealer increased by 718%. Contact form submissions rose by 450%. Conversions through the Truck Builder tool grew by 239%. Time spent on product pages went up by 215%.
PandaDoc CPQ for HubSpot helped HAAS Alert save 120 hours each month. The sales team now uses guided quoting directly... in HubSpot. This automation reduced errors and cut document completion time by 66%. Finance no longer spends hours fixing proposal issues. Sales reps can focus on closing deals, not paperwork. The integration improved accuracy and made the sales process faster.
Automotive Clients Speak: The Impact of deploying Sweepstakes solutions
Michelin
- Automotive
- Very Large
Clermont-Ferrand, France
Michelin used Votigo to launch a global UGC photo contest for motorcycle riders. The campaign encouraged fans to share photos... showing their connection to riding and the Michelin brand. Over 1,000 entries were submitted, creating a large stream of user-generated content. The contest increased awareness and positive sentiment for Michelin motorcycle products. Social media engagement grew as fans shared their stories and photos online.
Top Stories in Automotive about adoption of Digital Signage software
Altorfer Caterpillar
- Automotive
- Large
Iowa, USA
Presentations Inc helped Altorfer Caterpillar update their office lobby and public areas. The team designed and installed custom wall murals... and 3D signage. They used brand colors and wayfinding signs to guide visitors and staff. Frost acrylic panels shared the company's history and mission. The new branding made the space more welcoming and unified.
MNTN Performance TV helped Houston Hyundai Auto Group improve their digital marketing. The auto group used MNTN to run connected... TV ads and track campaign results. They saw an 81% month-over-month improvement in cost per acquisition. Average raw conversions increased by 24%. Cost per visit improved by 15% and site visits rose by 11%. The platform made it easy for a small team to drive quality web traffic and measure impact.
GAC Group partnered with Huawei to drive intelligent manufacturing in the automotive sector. They used Huawei's cloud, AI, and network... solutions to boost R&D and production. GAC improved R&D efficiency by over 30% and upgraded nearly 4,000 desktops, raising O&M efficiency by 80%. The collaboration enabled advanced data collaboration, AI integration, and robust digital infrastructure. GAC reduced prototype needs by one-third and cut R&D costs, setting a benchmark for digital transformation in automotive manufacturing.
SIR Glass used Referral Rock to automate their partner referral program. They replaced manual spreadsheets and forms with an integrated... solution that connects to their CRM, ServiceM8. The new process lets partners track referrals and receive automated rewards via PayPal. SIR Glass now generates over 30 new referral sales each month. They save 4 hours of manual work weekly and thousands of dollars by switching to automation.
Automotive Success stories in Driving ROI and Results using Digital Analytics solutions
Brose
- Automotive
- Very Large
Coburg, Germany
Brose used Hitachi Vantara's storage solutions to support its global operations. The company built a new data center to handle... rising data volumes and improve efficiency. With Hitachi, Brose cut storage costs by 30% and reduced physical devices by 50%. SAP application response times improved by 50%. The new system freed up 66% of rack space and saved 700,000 kWh per year. Brose now has a reliable, scalable foundation for future growth.
WebFX helped StockWise Auto grow organic ecommerce users by 163%. The company needed to boost online sales but had a... small team. WebFX created a targeted SEO strategy and improved the website's user experience. StockWise Auto saw a 57% increase in organic revenue and a 48% rise in organic transactions. The partnership made it easier for customers to find and buy auto parts online.
Titan International used Infor CloudSuite Automotive and Infor MES to unify its global manufacturing systems. The company replaced fragmented, siloed... platforms with a single cloud-based solution. This gave Titan real-time visibility into inventory, orders, and operations. The new system improved customer commitments with real-time production reporting. Titan can now adapt faster to market changes and use advanced tools like AI and RPA for efficiency.
Rithum helped MyCustomCar grow its marketplace business by 40% year over year. The company expanded from one to six online... marketplaces using Rithum’s integrated solution. MyCustomCar increased its top line revenue by 125% in three years. Stock synchronization and listing management improved, reducing manual work. One-third of sales now come from third-party commerce channels.
Edmunds used Kevel's ad serving APIs to launch sponsored car listings in weeks. They replaced Google Ad Manager, gaining full... control over ad display and targeting. The new platform drove a 30% increase in revenue and improved dealer engagement. API response times dropped to 35ms. Automation features saved time by streamlining ad creation and tracking.
A leading auto parts retailer
- Automotive
- Very Large
Eptura helped a leading auto parts retailer manage 28 distribution centers and over 29,000 employees. The company used Eptura's centralized... reporting to track budgets and technician performance. Real-time notifications and offline capabilities kept operations running smoothly. Downtime was reduced and efficiency improved across all centers. The retailer set a new standard for operational excellence in the automotive sector.
Automotive Success stories in Driving ROI and Results using Tag Management solutions
Van Mossel Automotive Group
- Automotive
- Very Large
Waalwijk, Netherlands
CloverDX Data Integration Platform helps Van Mossel Automotive Group manage data across 450+ locations. The company uses CloverDX to onboard... new acquisitions quickly and standardize data from over 100 applications. Centralized monitoring ensures reliable business intelligence and reporting. Automated data flows support rapid expansion and accurate information for sales and logistics. Dashboards and alerts help the team spot and fix data issues fast.
Sinch Engage helped Birger N. Haug automate over 15,000 monthly SMS service reminders. The dealership integrated Sinch Engage with HubSpot,... cutting campaign setup time nearly in half. Personalized, vehicle-specific messages now reach customers automatically, reducing errors for those with multiple cars. Transparent reporting lets the team see every message sent. Automated SMS follow email reminders, boosting response rates and ROI.
ABBYY IDP helped Bapcor New Zealand automate processing of 17,000 invoices each month. The solution removed overtime costs and reduced... the need for extra staff. Bapcor now completes all reconciliations and pays customers on time. The AP team can see and fix process inefficiencies. Staff are happier and can focus on higher value work.
Audi used Appier’s CrossX AI to target high-value users across devices. The goal was to get more test drive leads... for the Audi A4 Sustain. Appier’s solution identified users over 30 and those interested in luxury cars. Audi saw a 23-48% higher conversion rate for cross-screen users. The cross-screen click-through rate was also 34% higher than single-screen.
Motoraty used Dacast to deliver over 1,600 videos to more than 3 million car buyers. The platform enabled Motoraty to... monetize video content and increase revenue. Dacast's user-friendly interface made uploading and managing videos fast and easy. The CEO praised Dacast for its reliable streaming and excellent customer support. Video is now a key part of Motoraty's digital strategy.
Automotive Success stories in Driving ROI and Results using Content Marketing solutions
Škoda
- Automotive
- Large
Mladá Boleslav, Czech Republic
Škoda used StoryStream's AI platform to create social-style digital experiences. They launched swipeable Stories, an A-Z EV knowledge hub, and... a Driven Online content gallery. These features lowered bounce rates and increased dwell time. Email engagement improved with content-driven landing pages. Over 54,000 people joined a UGC cycling campaign, building community and trust.
Automotive Success stories in Driving ROI and Results using Knowledge Management solutions
Ascent Pro Support
- Automotive
- Small
USA
Document360 helped Ascent Pro Support centralize all training manuals and documentation for their remote call center agents. The company switched... from Guru to Document360 for a more affordable solution with better integrations. Agents now use a knowledge base widget, Microsoft Teams integration, and a Chrome extension to quickly access information. Integrations with Talk Desk and analytics tools improved workflow and reduced escalations. More agents now self-solve issues and provide feedback, making support faster and more efficient.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.
Honda needed to improve local marketing for its dealer partners. Their old ad-builder site was outdated and had noncompliant assets.... Ansira redesigned the portal with features like asset customization, reporting, and single sign-on. The new system made it easier for dealers to find and use brand-compliant assets. Honda now protects its brand and supports local marketing with streamlined processes.
Top Stories in Automotive about adoption of Social Media Marketing software
Toyota Astra Motor - Automotive - Large
Toyota Astra Motor used Emplifi Social Marketing to bring all their teams and agencies together in one place. They solved problems... with managing many social profiles and improved how they create and approve content. Emplifi made it easy to track key metrics and trends with custom dashboards. Report delivery time dropped from days to seconds. The team now works faster and makes decisions quickly.
PSA Retail - Automotive - Large
Facelift helped PSA Retail manage social media for 380 car dealers across Europe. The platform enabled centralized control and local... focus for each sales point. PSA Retail ran social-to-store campaigns for hundreds of locations. In two years, they grew their social media subscribers by 7x. Facelift provided strong analytics and collaboration tools for their team.
Royal Enfield - Automotive - Large
Salesforce helped Royal Enfield unify 80+ data streams into one platform, consolidating 820 data fields and 17 million profiles into 9 million unique customer profiles. This enabled targeted,... AI-driven marketing campaigns, doubling customer engagement rates and reducing communication volume by 50%. Dealers now convert 23% of high-propensity leads, and marketing costs dropped by 15%. Real-time personalisation and predictive recommendations deepen engagement with millions of bikers.