Templafy helped EG, a leading IT consulting firm, centralize their document templates and slide decks. Employees now access pre-made, on-brand... slides easily, saving time and reducing outdated materials. The marketing team spends less time helping staff find content. Brand consistency improved across all 25 offices. EG's communications now have a unified look and feel.
Bullhorn, Inc.
- Information Technology And Services
- Very Large
Boston, USA
Bullhorn used MadCap Flare and Flare Online to create a centralized, searchable documentation hub. This helped reduce support tickets and... shorten support calls. The team now publishes over 10,000 articles for 20 products, making it easier for users to find answers. Collaboration improved, cutting SME edit times from 3 hours to 30 minutes. Page visits jumped from 5,000 to 285,000 in eight months, showing strong user adoption.
Sonda Colombia
- Information Technology And Services
- Large
Bogotá, Colombia
Sonda Colombia used the SoftExpert Suite to manage business performance and risks. The platform helped centralize and control all information... related to indicators, risks, and audits. Managers can now create action plans based on results, improving process control. The solution supports both risk treatment and improvement actions. Process leaders and support managers find it easier to access and use information.
UJET
- Information Technology And Services
- Medium
San Francisco, USA
UJET migrated from WordPress to Agility CMS to boost website performance. Ikius rebuilt the site using Jamstack architecture, Next.js, and... Agility CMS. The migration improved performance by 4x and delivered AA-level accessibility. Content editors now optimize SEO easily. The new platform supports scalability and a better customer experience.
Atlas Bench
- Information Technology And Services
- Small
USA
Atlas Bench used ButterCMS to give its marketing team direct control over the company website. Before, all changes had to... go through developers in Europe, causing delays and confusion. With ButterCMS, marketers now make updates themselves, speeding up implementation by 3x to 4x. The team can focus on SEO and A/B testing without waiting for technical help. Developers are free to work on other projects, and the design team manages components easily. ButterCMS removed bottlenecks and made website management simple for everyone.
Docaposte
- Information Technology And Services
- Large
Paris, France
Apryse SDK helped Docaposte achieve 16x faster document conversions. Docaposte needed secure, compliant PDF-to-PDF/A conversions and easy integration. The Apryse... Web SDK enabled high-quality PDF conversion, advanced form creation, and annotation. Over 50 million electronic signatures were processed, and 26 million people voted remotely. Docaposte reduced risk and improved compliance for millions of users in regulated industries.
Samsung SDS
- Information Technology And Services
- Very Large
Seoul, South Korea
ManageEngine Applications Manager helped Samsung SDS cut mean time to repair by 60%. The IT team gained 360-degree visibility into... their infrastructure. AI-powered alerts and root cause analysis made issue detection fast. The team moved from manual monitoring to a proactive approach. Real-time reports and unified dashboards improved collaboration and efficiency.
F5 Networks
- Information Technology And Services
- Large
Seattle, USA
Cloudwords helped F5 Networks cut their global content time-to-market by 50%. F5 moved from a manual translation process to an... automated workflow. The team now manages localization with multiple LSPs in a consistent way. They translate their entire site as fast as they used to translate a few pages. Cloudwords made tracking, deadlines, and translation memory management easy. F5 calls Cloudwords a life-changing solution for reaching global markets.
Norsk helsenett SF (NHN)
- Information Technology And Services
- Medium
Trondheim, Norway
IBM FlashSystem 9500 helped Norsk helsenett SF cut rack space by 95% and energy use by 79%. The new storage... platform improved performance and security for Norway’s healthcare ICT. NHN reduced power costs by USD 45,000 and maintenance by USD 180,000 per year. The migration took just four weeks and was easy. NHN now meets strict uptime and sustainability needs for national healthcare.
Norsk helsenett SF (NHN)
- Information Technology And Services
- Medium
Trondheim, Norway
IBM FlashSystem 9500 helped Norsk helsenett SF cut rack space by 95% and energy use by 79%. The new storage... platform improved performance and security for Norway’s healthcare ICT. NHN reduced power costs by USD 45,000 and maintenance by USD 180,000 per year. The migration took just four weeks and was easy. NHN now meets strict uptime and sustainability needs for national healthcare.
Ada
- Information Technology And Services
- Medium
Toronto, Canada
Ada used Pastel to speed up website feedback and approvals. Before Pastel, the team relied on Slack and Google Docs... for design reviews, which slowed down the process. With Pastel, feedback is easier and faster, letting designers and developers move quickly. Multiple stakeholders, including marketing, content, and leadership, now give input in one place. This helped Ada iterate and launch website updates faster.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Fileverse
- Information Technology And Services
- Small
Fileverse used a robust product design strategy to build a decentralized collaboration platform. The team focused on privacy, user control,... and blockchain-native features. They created a scalable design system and added tools like dDocs and dSheets for real-time editing. Customizability and local LLM integration set Fileverse apart from competitors. The platform's strong design helped Fileverse secure $1.5 million in funding.
Neo Reply GmbH
- Information Technology And Services
Crownpeak helped Neo Reply GmbH deliver tailored digital experience platform (DXP) solutions. Neo Reply used FirstSpirit CMS and Digital Quality... Management (DQM) to create high-level digital experiences for their customers. The partnership is built on trust, innovation, and shared ambition. Neo Reply values the support and collaboration from Crownpeak experts. This partnership enables Neo Reply to offer outstanding digital solutions to their clients.
Quick Custom Intelligence
- Information Technology And Services
- Medium
DocuWare helped Quick Custom Intelligence save $40,000 a year by automating document management. The company digitized employee onboarding, payroll, and... legal workflows. DocuWare replaced manual filing and enabled remote access to documents. QCI now manages over 15,000 documents in the cloud and adds 500 more each month. Integration with NetSuite improved efficiency for their finance and HR teams.
Optimizely
- Information Technology And Services
- Large
Optimizely used its own Content Management System and Visual Builder to speed up website creation. The team built a visually... appealing site in just two weeks. Marketers and developers worked faster with real-time editing and better content structure. Optimizely Web Experimentation let them run more tests and improve digital experiences. The new platform made campaign management and reporting easier for the team.
World Wide Technology
- Information Technology And Services
Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
ManageWP helped WP Buffs cut onboarding time and boost customer growth. WP Buffs used ManageWP to manage over 400 WordPress... sites from one dashboard. The platform replaced many tools, saving hours on daily operations. WP Buffs now handles customer needs in minutes, not hours. The solution improved reporting, security, and customer trust. WP Buffs scaled their business and featured ManageWP in their WPMRR course.
The Content Management Systems Blueprint for Better Selection Decisions in Education
myShakespeare
- Education
- Small
USA
Backdrop helped myShakespeare migrate from Drupal 7 to a more cost-effective platform. The migration took 400 hours over 9 months.... The new site supports over 1 million monthly visits from students and teachers. Backdrop enabled seamless integration with Clever and Google Classrooms. The team built a custom module for media migration and contributed fixes to open-source modules.
Skolverket used Atex solutions for their publishing needs. The project focused on improving digital content management. Atex provided tools for... multi-channel publishing and digital asset management. The solution helped Skolverket manage and distribute educational content more efficiently. The case highlights the use of cloud-based content management for education.
Pittsburgh Public Schools used Read&Write and OrbitNote to help 20,000 students across 54 schools. Many students struggled with reading and... writing, which lowered their confidence. Teachers needed tools that worked together for all learners. Read&Write and OrbitNote made grade-level content accessible and improved digital literacy. Teachers saw more homework submissions and fewer classroom disruptions. Students became more independent and confident in their learning.
Washington and Lee University
- Education
- Medium
Lexington, USA
Washington and Lee University used PairSoft to improve donor communication and document management. The development office faced a huge paper... backlog and needed a better way to handle files. PairSoft integrated with The Raiser’s Edge, making scanning and sharing documents easy. Staff no longer file paper, and remote employees access files anytime. Audits now take minutes instead of days. The university saw a big jump in staff effectiveness and faster donor communication.
University of Miami switched from Mambo to Cascade CMS to solve workflow and content approval issues. The old system caused... delays and mistakes in publishing. Cascade CMS improved stability, security, and made the site faster. The new workflow system helped catch errors before content went live. The university now manages news, events, and a Spanish site version more easily. Integration with third-party apps added features like event registration and multimedia pages.
International School Augsburg used docuvita document management system to digitize over 1 million documents. The school automated invoice processing and... personnel file management. This reduced manual work and saved time for staff. Integration with ERP and accounting systems improved workflow and data security. Mobile access and advanced authorization increased transparency and document protection. The school now operates with less paper and more efficiency.
Heretto helped Skyward improve its content management for education software. Skyward missed product release deadlines due to slow, inconsistent content... creation. With Heretto, Skyward built a centralized team and streamlined workflows. Now, 100% of content is reusable and personalized for each customer’s state regulations. Customer satisfaction scores increased sharply. The documentation process is faster and more efficient.
The Badass Workshop used MemberSpace to build a membership website. The site offers five 60-minute classes curated by Bozoma Saint... John. Members get tools and lessons for personal growth. The platform helps deliver an evolving blueprint for success. The website is designed to guide users in making conscious choices. MemberSpace powers the membership experience.
Componize CCMS helped Kaplan North America cut costs and improve content management. Kaplan unified three content management systems into one,... reducing external and internal expenses. The platform enabled fast updates to test prep materials and supported multiple document types, including XML and non-XML formats. Kaplan now delivers consistent, high-quality content to over a million students. The solution streamlined workflows and improved digital content delivery across the organization.
Plone helps the University of Louisville manage web content for nearly 200 departments. The web team uses Plone to deploy... and support a large infrastructure. They guide departments in setting up and using Plone sites. The case study explains their deployment process, support structure, and hardware. It also discusses challenges and future plans for their content management system.
Nova Southeastern University
- Education
- Very Large
IST Suite Technology improved mail delivery speed and accuracy at Nova Southeastern University. Before IST, the university faced lost mail,... no tracking, and frequent complaints. IST implemented bar code mail stop technology and the Mail Sort Package Track application. Now, mail and packages are tracked, delivered quickly, and perishable items are handled with care. IST manages 3,000 student mailboxes and supports high-volume periods with extra staff. The partnership has lasted over 14 years, serving 21,000 students and thousands of faculty and staff.
Squiz DXP Content Management helped Griffith University build a new student portal. The portal integrates over 22 systems for a... 360-degree student view. Students can enroll, pay fees, and track progress without staff help. Personalized widgets like Noticeboard and My Schedule keep students informed. After launch, 52.6% of students rated the portal Excellent. The portal now handles up to 500,000 sessions per month.
ImageSilo helped Westminster Public Schools manage thousands of student, HR, and finance records. Staff used to spend up to 30... minutes finding information. Now, over 30 staff members access records in seconds. The district eliminated physical storage and freed up space for students. Training took only hours, with no IT burden. Productivity improved and the district became a regional model for digital records management.
DocFinity ECM helped Phillips Exeter Academy go paperless in their Admissions department. The school improved efficiency, security, and staff morale... by eliminating paper-based processes. DocFinity enabled remote application review, faster processing, and better document management. Staff can now access documents securely from anywhere. The solution also supports other departments, boosting operational efficiency campus-wide.
WordPress powers Terence Tao's website, making advanced math research easy to share. The site lets Tao publish research, blog posts,... and multimedia content. WordPress helps him connect with a global audience. Its flexibility supports both detailed research and community engagement. The platform adapts to creative academic projects.
Docsvault helped a fictional university in the education sector automate administration and reduce paperwork costs. The university faced challenges with... manual processes, low funding, and poor collaboration. Docsvault digitized documents, improved information retrieval, and enabled secure, centralized storage. Automated workflows and e-forms streamlined admissions and teacher recruitment. The solution increased efficiency, collaboration, and compliance for the university.
Township of Langley, BC
- Government Administration
- Medium
Langley, Canada
Evoq Content helped the Township of Langley, BC, redesign its outdated website. The new site improved service delivery for citizens... and made content management easier for government staff. The IT team used DNN modules for document organization, calendar integration, and analytics. They eliminated 80% of old content, making information easier to find. The platform delivered fast site performance and strong ongoing support for the IT department.
Wigan Borough Council
- Government Administration
- Large
Wigan, UK
Jadu's low-code Digital Platform Lite helped Wigan Borough Council save over £170M. The council used Jadu to centralize 700+ services... and improve online experiences. Highways services migration saved £100K yearly and cut enquiry costs from £7.00 to £0.50. Over 70% of customer interactions now happen digitally. The platform enabled fast rollout of new digital services and better community engagement.
US state government agency (alcohol regulation)
- Government Administration
- Large
USA
Windward helped a large US state government agency cut reporting development time by 90%. The agency manages alcohol regulation, with... over 3,000 employees and 280 locations. Windward enabled quick report creation using Microsoft Office, letting end users format and generate reports without IT help. Departments now get reports in the formats they need, saving time and money. The agency avoided costly software and reduced purchase approval time thanks to Windward's low price.
Aabenraa Municipality
- Government Administration
- Medium
Aabenraa, Denmark
Adoxa by Formpipe helped Aabenraa Municipality gain full control over their data. Employees quickly fixed data issues and cleaned up... unprotected data. The system works across multiple data sources, not just one. Staff found it easy to use and acted fast on data security problems. Managers now track data quality and cleanup progress. The municipality expects to maintain high data security with automatic scanning soon.
Aabenraa Municipality
- Government Administration
- Medium
Aabenraa, Denmark
Adoxa by Formpipe helped Aabenraa Municipality gain full control over their data. Employees quickly fixed data issues and cleaned up... unprotected data. The system works across multiple data sources, not just one. Staff found it easy to use and acted fast on data security problems. Managers now track data quality and cleanup progress. The municipality expects to maintain high data security with automatic scanning soon.
North Carolina Department of Environmental Quality (NCDEQ)
- Government Administration
- Large
Raleigh, USA
Laserfiche helped the North Carolina Department of Environmental Quality automate permit processing. The agency cut records management costs by 47%... in two years. They recovered over $1 million in backlogged permit fees. Staff now track $5 billion in federal grant requests with better accuracy. The new system improved compliance and sped up approvals for citizens and businesses. NCDEQ now delivers faster, more transparent service while protecting the environment.
Virginia Department of Motor Vehicles (DMV)
- Government Administration
- Large
Richmond, USA
OnBase by Hyland helped the Virginia DMV save $500,000 in shipping costs in the first year. The DMV scanned and... managed millions of documents using OnBase. Employees can now retrieve and print documents without leaving their desks. The solution improved productivity, security, and customer service. The DMV automated record retention and eliminated document backlogs. The project finished on time and on budget.
Virginia Department of Motor Vehicles (DMV)
- Government Administration
- Large
Richmond, USA
OnBase by Hyland helped the Virginia DMV save $500,000 in shipping costs in the first year. The DMV scanned and... managed millions of documents using OnBase. Employees can now retrieve and print documents without leaving their desks. The solution improved productivity, security, and customer service. The DMV automated record retention and eliminated document backlogs. The project finished on time and on budget.
Virginia Department of Motor Vehicles (DMV)
- Government Administration
- Large
Richmond, USA
OnBase by Hyland helped the Virginia DMV save $500,000 in shipping costs in the first year. The DMV scanned and... managed millions of documents using OnBase. Employees can now retrieve and print documents without leaving their desks. The solution improved productivity, security, and customer service. The DMV automated record retention and eliminated document backlogs. The project finished on time and on budget.
Virginia Department of Motor Vehicles (DMV)
- Government Administration
- Large
Richmond, USA
OnBase by Hyland helped the Virginia DMV save $500,000 in shipping costs in the first year. The DMV scanned and... managed millions of documents using OnBase. Employees can now retrieve and print documents without leaving their desks. The solution improved productivity, security, and customer service. The DMV automated record retention and eliminated document backlogs. The project finished on time and on budget.
NSW Department of Premier & Cabinet
- Government Administration
- Large
Sydney, Australia
Objective ECM helped the NSW Department of Premier & Cabinet go paperless. The department cut approval times from 10 days... to 2 for some processes. They reduced printing by 80% and onsite storage by 65%. Staff now work in a digital, activity-based environment. The solution improved transparency and created a culture of innovation.
Department of Internal Affairs (DIA)
- Government Administration
- Large
Wellington, New Zealand
Silverstripe built a new website for the Department of Internal Affairs to support the Keep It Real Online campaign. The site launched... in just two weeks, meeting a tight deadline. Silverstripe CMS enabled fast development and easy content management. The website helps parents and caregivers find tools to teach kids online safety. The site meets New Zealand Government web accessibility standards.
Local Electoral Commission
- Government Administration
- Medium
Australia
LiveTiles helped the Local Electoral Commission in Australia move from paper-based systems to a digital intranet. The commission managed 500... staff, with numbers doubling during elections, making paper processes inefficient. LiveTiles and Data#3 built an intranet with analytics and user profile management. Staff can now access information on any device, anywhere. The solution is flexible and scalable, supporting rapid changes in staffing.
Lingo helped Pitt County modernize its government branding and communications. The digital asset management platform made it easy to store,... organize, and manage brand assets. Pitt County used Lingo to keep brand guidelines and assets together in one place. This improved access and control over branding materials. The solution simplified communications for the county team.
City of Lake Jackson, Texas
- Government Administration
Questys Document Management System helped the City of Lake Jackson, Texas, move from paper to digital records. City departments like... court, police, and administration now scan and store documents electronically. Staff can search for records in seconds instead of hours. The system improved efficiency, made FOIA requests easier, and protected records from environmental damage. Employees say Questys is easy to use and offers strong support and security.
Torchbox provided SEO consultancy to NHS Digital for three years. The NHS website gained 3 million more organic clicks per... month. Impressions rose by 16% year over year. Torchbox helped NHS teams embed SEO into content production. The project improved search visibility and made NHS content easier to find online.
Total Life Counseling
- Hospital & Health Care
- Small
USA
Scalenut helped Total Life Counseling boost their organic search reach by 12X in just three months. The team used deepSEO... and Generative Engine Optimization to make their mental health content the top answer for search engines and AI assistants. Total Life Counseling saw domain impressions jump from 496K to 7.98M and clicks rise from 6.05K to 52.6K. They also gained over 500 new AI referrals. The strategy included technical SEO, content planning, and targeted content creation for high-value keywords.
University of Maryland Upper Chesapeake Health
- Hospital & Health Care
- Large
Bel Air, USA
Nintex Advanced Workflow helped University of Maryland Upper Chesapeake Health automate HR onboarding. Manual processes slowed productivity and made compliance... harder. With Nintex, HR staff now fill out a form in 10 minutes to trigger new employee accounts and access. Automation reduced IT workload and minimized errors. Staff can now focus more on patient care instead of admin tasks.
A federally qualified health center (FQHC) in the Mid-Atlantic region
- Hospital & Health Care
- Medium
GRM's automation suite helped a Mid-Atlantic FQHC with six locations and nearly 300 employees. The center faced staff shortages and... rising paperwork during the Covid-19 pandemic. GRM's clinical document ifiling and ROI solutions automated patient record processing and release of information. The platform integrated with EMR and billing systems, reducing errors and improving compliance. The FQHC cut its health information services budget by over 50%.
A large healthcare organization
- Hospital & Health Care
- Large
Iron Mountain's Smart Sort helped a large healthcare organization destroy 123,000 files. The organization needed to cut costs and reduce... risk by removing records that met retention requirements. They struggled to identify which files could be destroyed due to limited resources. Iron Mountain reviewed 48,000 cartons, sorted files by retention schedule, and identified those eligible for destruction. This process reduced storage costs, improved compliance, and set up ongoing destruction procedures.
VistaLink Health used Laserfiche, implemented by Datamation, to automate COVID-19 testing data for nursing homes. Manual paper processes slowed growth... and limited client capacity. With Laserfiche, VistaLink created a customer portal, automated notifications, and used electronic forms for data collection. This reduced manual work, improved reporting speed, and enabled quick responses to positive cases. VistaLink saved over 30% in staffing costs and grew their client base without increasing operational costs.
Hawaii-Western Management Group, Inc. (HWMG)
- Hospital & Health Care
- Small
Honolulu, USA
NXPowerLite Server helped HWMG cut PDF file storage by 45%. The IT team faced growing storage needs due to large... scanned PDFs and strict compliance rules. NXPowerLite compressed files without loss of quality, reducing storage from 450GB to 250GB. Backup windows shrank by hours, and user productivity improved. HWMG now plans to use NXPowerLite for Office files too.
Vanderbilt University Medical Center
- Hospital & Health Care
- Very Large
Nashville, USA
Vanderbilt University Medical Center needed single sign-on (SSO) for hundreds of Drupal sites. They wanted to connect all sites to... Ping Identity Provider and remove the need to update the IdP for each new site. miniOrange built a solution using a master Drupal site as a mediator. The SAML SP module was installed on all sites. Now, users log in once and access all sites, and new sites can be added without changes to the IdP. This improved security and made site management easier.
Virtual Healthcare Provider
- Hospital & Health Care
- Small
Contentstack helped a virtual healthcare provider speed up content publishing. The team replaced ticket-based workflows with reusable templates. Marketers now... create and test content variations quickly. Developers focus on complex problems, not small edits. The company delivers personalized experiences for different user groups. Data security improved with a modular content approach.
Columbia Asia Hospitals
- Hospital & Health Care
- Large
Bangalore, India
Columbia Asia Hospitals needed better ways to manage and access data. Their old document management system did not meet user... needs. Staff turnover made things worse. EisenVault helped digitize and centralize documents. Now, critical data and policies are easy to find across all locations.
VisibleThread helped CareSource speed up RFP review and proposal processes. Before, teams spent hours manually searching and copying data from... documents over 3,000 pages long. VisibleThread's concept tracking and compliance matrix features made it easy to find key terms and meet state requirements. This reduced review fatigue and errors. CareSource now responds faster to new business opportunities in healthcare.
LiveBinders helped Partners in Care support healthcare practices in the BCBSM PCMH program. The team switched from paper binders to... digital binders during the pandemic. They saved thousands of dollars in printing and mailing costs since 2020. Each project cycle is now two weeks faster. Collaboration with healthcare practices is easier and more organized.
Canadian Specialist Hospital
- Hospital & Health Care
- Large
ArcMate Enterprise and ArcMate Capture helped Canadian Specialist Hospital scan and archive 161,000 patient records in three months. The hospital used... in-house resources, saving outsourcing costs. Staff can now retrieve records daily, improving efficiency and reducing paper use. The solution increased productivity, cut storage costs, and ensured document security. Management, doctors, and nurses can easily search and access information.
Mater Private Network
- Hospital & Health Care
- Large
Progress Sitefinity helped Mater Private Network build a scalable, mobile-first website for 12 locations. The new platform improved content management... and navigation. Mater Private saw a 24% increase in website referrals in one year. The site now supports over 1,000 pages and gets 550,000+ unique visitors annually. A small marketing team manages content efficiently. Enhanced SEO and security improved patient engagement.
The Content Management Systems Blueprint for Better Selection Decisions in Retail
Dine Brands Global
- Retail
- Large
Pasadena, USA
Sitecore helped Dine Brands Global upgrade online ordering for Applebee’s and IHOP. Before, Applebee’s had three separate sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee’s saw bounce rates drop 22% and sessions rise 31%. IHOP’s sessions grew 35% and bounce rates fell 7%. Both brands increased online sales and repeat customers.
Sitecore helped Dine Brands Global upgrade online ordering for Applebee’s and IHOP. Before, Applebee’s had three separate sites and IHOP... had no online ordering. Sitecore unified both brands on one platform. Customers now order easily from any device. Applebee’s saw bounce rates drop 22% and sessions rise 31%. IHOP’s sessions grew 35% and bounce rates fell 7%. Both brands increased online sales and repeat customers.
The RealReal faced 31,000 attacks each month and needed strong security without slowing developers. They used Fastly's CDN, Next-Gen WAF,... and Bot Management to block malicious traffic and protect user data. Fastly's intuitive tools let new security engineers onboard quickly and work with developers to deploy code multiple times a day. Real-time dashboards and integrations with GitHub and Terraform gave visibility and control. The RealReal now delivers a trusted, seamless experience for luxury shoppers and sellers.
The RealReal faced 31,000 attacks each month and needed strong security without slowing developers. They used Fastly's CDN, Next-Gen WAF,... and Bot Management to block malicious traffic and protect user data. Fastly's intuitive tools let new security engineers onboard quickly and work with developers to deploy code multiple times a day. Real-time dashboards and integrations with GitHub and Terraform gave visibility and control. The RealReal now delivers a trusted, seamless experience for luxury shoppers and sellers.
Bash used Strapi to migrate over 10 brand websites and 2 mobile apps into one platform. The goal was to... give each brand a top experience for managing their store. Bash completed this project in just 7 months. Strapi helped Bash power multi-channel e-commerce and support over 500 brands and 40,000 products. The new platform improved customization and speed for Bash's online shopping experience.
MailPoet helped Mariener, a Dutch sunglasses brand, grow its email list to 3,300 subscribers. The team used MailPoet's drag-and-drop tool... to send 1–2 newsletters per month. They achieved a 15% open rate and a 2.5% click rate. Newsletters included exclusive deals and coupons, driving engagement. Email marketing became a key channel for building customer relationships and boosting sales.
Elcom helped Forty Winks build a new digital hub. The platform improved user experience across the organisation. Staff can now... access the right information easily. Elcom’s team supported Forty Winks from project management to training. The new hub enhanced communication and information sharing. Lisa Hresc praised Elcom for understanding their needs and delivering a strong solution.
DocuXplorer helped DeliverIt Pharmacy automate accounts payable processes across four locations. Manual invoice and approval tasks that took a week... were replaced with real-time document access and faster vendor payments. Staff trained on the new system saw fewer errors and quicker approvals. The pharmacy now plans to add automated accounting workflows and digital signatures. The change improved efficiency and made operations more resilient.
Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.
Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.
Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.
Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.
Square 9's GlobalSearch, GlobalCapture, and TransformAI helped the Dutch Group automate accounts payable and reduce manual invoice processing. The company integrated... Square 9 with their ERP, PDI, to eliminate data silos and improve financial visibility. Staff now quickly find invoice and payment information, saving time and reducing errors. AI-powered document capture increased accuracy and freed pharmacists from manual data entry. The Dutch Group reports positive feedback and greater efficiency across accounting and pharmacy operations.
The Content Management Systems Blueprint for Better Selection Decisions in Manufacturing
ChargePoint
- Manufacturing
- Large
Campbell, USA
Lilt helped ChargePoint speed up global product launches by automating translation. ChargePoint used Lilt’s AI-powered localization to cut costs and... deliver content faster in 14 countries. The solution replaced manual translation with self-service tools and system integrations. Developers and marketers now focus on their core work, not translation. ChargePoint improved translation quality and project control with Lilt’s custom AI models.
DocStar Enterprise Content Management helped SPRINTURF save 40 accounting hours per week. The company used DocStar to centralize accounting from... three facilities and automate manual document management. Vendor invoices now move through accounting in real time. SPRINTURF reduced time spent on purchase orders by two-thirds. The solution improved project cost visibility and made the company more competitive in bidding.
bitfarm-Archiv document management was introduced at Viertel Motoren GmbH in 2016. The system now supports 80 employees and manages over... 244,000 documents. Invoice processing is much faster and safer, with fewer lost documents and reduced supplier reminders. Employees can track invoice status and communicate easily using the software. Integration with existing systems and custom workflow rules improved efficiency. Viertel Motoren values the outstanding support and flexibility of bitfarm-Archiv.
Syndigo helped UFP Industries speed up product launches by 60%. The platform improved content accuracy to over 90%. Real-time updates... and bulk editing made catalog management faster. UFP Industries saw a 60% increase in sales and higher customer satisfaction. The team found Syndigo easy to use and quick to set up. Shopper experiences improved with better images and accurate product details.
JSP used the BSI Kitemark to build trust in its personal protective equipment. The certification helped JSP become a trusted... supplier of PPE worldwide. BSI Kitemark assured the quality of JSP's products. This recognition supported JSP's reputation for safety and reliability. The partnership lasted over 50 years, showing long-term value. JSP's global reach grew with BSI's support.
DEMGY uses M-Files as a single source of information. This helps them streamline operations and improve productivity. M-Files also boosts... collaboration across teams. DEMGY sees better efficiency with all information in one place. The platform supports their manufacturing processes. They rely on M-Files for organized and secure document management.
MillerKnoll used Liferay DXP to replace their old supplier portal. The new platform supports 450 suppliers and 700 employees. Liferay... DXP gives MillerKnoll a scalable and flexible base for future growth. The solution improved user experience and security. MillerKnoll can now update their portal easily and expand its use across teams.
IntelliChief AI-powered robotic automation helps Southern Champion Tray automate accounts payable and sales order management. The solution integrates with JD... Edwards and E-Business Suite. It delivers touchless invoice processing, automatic GL coding, and real-time ERP integration. Southern Champion Tray achieved up to 95% straight-through processing for invoices and orders. The company saw up to a 90% reduction in processing costs and up to a 98% improvement in processing time.
Global manufacturing company
- Manufacturing
- Very Large
Author-it CCMS helped a global manufacturing company save over $3 million each year by cutting translation costs. The company reused... 60–70% of its content, making work faster and reducing duplication. Net Promoter Score for product documentation rose from 6 to above 8. Author-it enabled single-source publishing and improved compliance. The company now delivers consistent, high-quality content worldwide.
The Wildlife Trusts
- Non Profit Organization Management
- Large
UK
Pantheon helped The Wildlife Trusts, a UK charity, manage 50 websites with high traffic and complex content needs. The organization faced... frequent outages before switching to Pantheon. With Pantheon’s Custom Upstreams and Terminus CLI, they standardized code and automated deployments across all sites. This saved tens of thousands of pounds in developer labor. The platform enabled the marketing team to handle content updates independently and ensured reliable uptime during major campaigns.
West-Central Independent Living Solutions (WILS)
- Non Profit Organization Management
- Small
Missouri, USA
Document Locator helped WILS save 20 hours per week on payroll by digitizing time sheet processing. The team scanned and... indexed documents, reducing manual data entry and eliminating the need for costly filing cabinets. Audits became faster, with preparation dropping to just a day or two and no errors found. WILS also improved quality control and integrated DocuSign for digital signatures. Records are now safer and easier to access, supporting compliance and disaster recovery.
St John Ambulance
- Non Profit Organization Management
- Large
London, UK
St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
American Psychological Association
- Non Profit Organization Management
- Very Large
Washington, USA
The American Psychological Association used Ringgold Persistent Identifiers to unify customer data. Before, their data was split between a CRM... and a fulfillment system. This made it hard to see all customer relationships. With Ringgold IDs, APA connected all data in one place. Now, users can view complete customer profiles and avoid duplicate accounts.
TB Alliance
- Non Profit Organization Management
- Small
New York, USA
TB Alliance needed a better way to manage contracts with global partners. Their old SaaS contract management system had glitches... and poor support. They switched to DocuVantage for document management and contract administration. After one year, TB Alliance found the new system reliable and customizable. The change improved their contract process and user experience.
HESSENMETALL
- Non Profit Organization Management
- Very Large
Frankfurt, Germany
Contao 5. 7 powered the website relaunch for HESSENMETALL, an employers' association in Hesse. The new site features a modern...design, mobile optimization, and improved accessibility. AI features and advanced search functions were added. The platform now serves over 730 member companies as a central information hub. This project highlights digital transformation for a large association.
Advantage CSP E-Commerce helped YWCA Toronto boost community and member engagement. The platform unified information architecture and improved user experience.... Administrators now use easy content tools for better engagement. YWCA Toronto increased revenue with integrated online donations and digital services. The solution ensures accessibility compliance for all users.
The LeBron James Family Foundation
- Non Profit Organization Management
- Medium
dotCMS helped the LeBron James Family Foundation launch a single page application in just three weeks. The Foundation needed to... manage all their sites from one place and meet a tight deadline. Ethode used dotCMS' NoCode approach and hybrid CMS features to build a flexible, centralized platform. The new site improved navigation speed and let the Foundation control content without outside help. dotCMS tools made content creation and management easier for the team.
Driving ROI and results: Understanding the Impact of Content Management Systems in Food And Beverages
Bonduelle Canada Inc.
- Food & Beverages
- Large
Montreal, Canada
django CMS helped Bonduelle Canada Inc. manage three different brand websites and an intranet from one platform. Reptiletech built a... management console using django CMS multisite features. Each site used unique templates for brand consistency. The front-end editor let Bonduelle update content quickly. Responsive design and performance management improved the user experience.
Sargento moved its compliance content and workflows to the CARA Platform. This gave Sargento on-demand access to important documents. The... platform provided advanced lifecycle controls. Sargento now enjoys flexible user experiences for managing compliance. The change made content management easier and more reliable.
Memberful helped Workweek Lunch launch a paid meal prep membership. Talia Koren tested her idea with a free trial for... 50 email subscribers. She used Instagram and email to build excitement before launch. In the first week, 300 people signed up. After two months, Workweek Lunch had 750 members. The membership model turned engaged followers into paying subscribers.
Joomla 3. 8 and yootheme pro helped AMANTE VERTE build a website for their herbal tea farm in Brittany. The...site supports their business, which supplies high quality herbal teas to top French restaurants. The project required only basic features, with akeeba backup and jce added for site management. The result is a simple, responsive site that meets their current needs.
Systemware's Legacy Archive Processor helped Anheuser-Busch migrate off the ASG Mobius platform in under two weeks. The brewing company faced... a costly contract renewal and needed a fast, secure content management solution. Systemware completed the migration in as little as 36 hours, ensuring no business disruption. The new system improved compliance and security. Anheuser-Busch praised Systemware for delivering on their promise.
ScerIS automated AP solution helped KLN Family Brands cut invoice cycle times by 50%. KLN processes 30,000 invoices annually across... four companies using ETCETERA ECM, EPM, and PAS for invoice management and workflow automation. The system saved KLN $100,000 per year and delivered ROI in 14.5 months. KLN added a new company without hiring more AP or AR staff. Remote scanning and digital workflows eliminated $2,500 in postage costs each year.
Content Management Systems in Action in Other Industries
VITRONIC
- Industrial Automation
- Large
Wiesbaden, Germany
Prismic’s ABM landing page builder helped VITRONIC launch 60 personalized landing pages in just 90 minutes. The marketing team used... Prismic to segment leads and tailor messaging for different roles and industries. Before, this process would have taken weeks and required more manual effort. With Prismic, 90% of content was ready to publish without extra editing. The team now scales ABM outreach at both account and contact levels, freeing up time for strategy.
Prosegur used Magnolia to replace its costly, outdated intranet. The new platform connects 160,000 users across 26 countries and 5... business units. Magnolia’s no-code content management and headless capabilities improved user experience and mobile access. The intranet now supports 270,000 monthly desktop and 70,000 mobile accesses. Prosegur integrated Magnolia with HR and business systems, streamlining processes for employees and contractors.
ACC Columbia Jet Service GmbH chose the Amagno Document Management System to improve their workflow. They wanted to get back... to adding value and work smarter. Amagno helped them manage documents and automate processes. The system supports legal, audit, and fiscal requirements. This made their work easier and more efficient.
Revver helps Stephanie C. securely store files with private client information. She values the platform's strong security features. Stephanie highlights... the helpful and knowledgeable support team. She feels confident that her sensitive data stays safe. The support team is always patient and responsive.
Storyblok's Figma integration lets igus turn Figma designs into Storyblok content components with one click. This removes guesswork and reduces... back-and-forth between designers and developers. igus saves hours of development time per page. The integration speeds up project launches and improves teamwork. Henning Heppner from igus calls the integration a game-changer for starting new projects.
TransPerfect’s GlobalLink technology helped a major customer save $2. 9 million. The customer used GlobalLink for translation management and localization....The solution improved efficiency and reduced costs. Independent research confirmed the savings. The case highlights benefits in translation technology and cost reduction.
Recent adoption and success with Content Management Systems software in Hospitality
Guide to Iceland
- Hospitality
- Medium
Reykjavik, Iceland
Guide to Iceland uses Hygraph to run its online travel marketplace. The platform manages millions of records for booking flows... and landing pages. Hygraph supports dynamic content and helps drive large-scale organic growth. Guide to Iceland connects thousands of local tour operators, accommodations, and car rentals. The solution handles high-traffic and read-heavy applications for the travel industry.
Las Vegas Convention and Visitors Authority (LVCVA)
- Hospitality
- Large
Las Vegas, USA
Simpleview redesigned VisitLasVegas. com for the Las Vegas Convention and Visitors Authority. The new site saw sessions rise by 151%...and paid search jump by 488%. Organic social traffic increased by 215%. The redesign focused on mobile-first optimization, modern navigation, and integrating social media assets. The site now offers curated content and improved user experience, helping more visitors plan trips to Las Vegas.
A major cloud data service in the hospitality industry
- Hospitality
- Large
Pronovix built a developer portal for a major cloud data service in hospitality. The portal makes it easy for partners... to find and use APIs. It features a clear API catalog, detailed documentation, and a partner program. The onboarding process is simple and guides users step by step. The portal improves the developer experience and supports both technical and non-technical users.
CoreMedia Experience Platform helped Yugo launch three new markets in just three weeks. Yugo used the platform to create localized,... high-converting websites and integrate with CRM and booking systems. The new digital foundation enabled a 90% average booking rate across markets. Yugo streamlined content operations and improved personalization for students. The solution supported rapid growth and consistent brand experiences globally.
Wisconsin Dells Visitor & Convention Bureau
- Hospitality
- Medium
Wisconsin Dells, USA
Northwoods redesigned the Wisconsin Dells Visitor & Convention Bureau website to improve user experience and accessibility. The new site features... mobile-friendly navigation, a reimagined Trip Builder, and dynamic partner pages. Northwoods used data analysis, heat maps, and user surveys to guide the design. Accessibility best practices ensured WCAG 2.2 Level AA compliance. The redesign led to a 15% increase in conversions and higher partner page clicks.
Marriott Vacations Worldwide Corporation
- Hospitality
- Large
Orlando, USA
Marriott Vacations Worldwide used Docmosis to replace a discontinued document generation tool. The team needed to automate tourism document creation... using Microsoft Word templates. Docmosis provided fast setup and strong technical support, solving issues with multiple users and improving performance. The company appreciated extended trial licensing and excellent customer service. Now, document generation for contracts and agreements works smoothly.
Driving ROI and results: Understanding the Impact of Content Management Systems in Marketing And Advertising
Vyral Marketing
- Marketing And Advertising
- Small
Omaha, USA
Vyral Marketing uses CloudCannon and Jekyll to build and manage hundreds of client websites for real estate professionals. The agency can... deploy a new client site in about 4 hours using a custom template. CloudCannon's static site hosting gives faster load times and better security than WordPress. The platform lets Vyral's team and clients update content easily. Git integration supports efficient collaboration for developers. CloudCannon helps Vyral scale website delivery and focus on marketing content.
Alt Studios, a leading South African development agency, adopted ApostropheCMS to manage large, multilingual websites. They needed a scalable solution... for projects like a 21,000-page tourism site in 10 languages. ApostropheCMS enabled faster project delivery, cutting development time by 50% for Toyota Racing and reducing costs by 45%. The platform’s reusable component libraries and easy content management improved efficiency. Alt Studios now delivers high-quality digital projects on time and under budget, increasing client retention.
Mustard Seed eCommerce Inc
- Marketing And Advertising
- Small
USA
SeedProd helped Mustard Seed eCommerce Inc speed up web development for client projects. The agency used SeedProd to launch professional... landing pages in under 30 minutes, replacing slow manual processes. Clients could preview sites early, give feedback, and start ranking in search engines before launch. SeedProd’s tools let clients collect leads and build brand awareness from day one. The Theme Builder feature made custom WordPress theme creation much faster and easier.
Neos CMS powers WER GmbH’s web shops for branded promotional materials. Over 8,500 users access 20 sub-shops, processing 8,000 orders... yearly. Neos enables custom account, shopping cart, and checkout features. The platform supports quota allocation, role management, and SAP integration. WER GmbH gains a competitive edge with tailored B2B and B2C store solutions.
Paragon Customer Communications
- Marketing And Advertising
- Very Large
Harmonie Communication Suite from Sefas helped Paragon Customer Communications manage complex, high-volume print data and integrate with their Factory Management System. Paragon used the... platform to deliver targeted, multi-channel customer communications, including print, email, SMS, and web. The solution enabled fast onboarding of 50 storecard brands, improved document personalization, and reduced production of irrelevant content. Paragon achieved cost savings, increased flexibility, and enhanced data security for its blue chip and financial clients. The platform also supported environmental goals by optimizing resources and encouraging digital channels.
October CMS helped Publipresse cut development time in half compared to Drupal. The agency switched all projects to October CMS... within six months. Publipresse found the backoffice simple and intuitive, saving time on training and support. Their web designers gained full control over markup, improving design quality. Publipresse now delivers custom web solutions faster for clients in many industries.
Riskcare had an old website that was slow and hard to use. Users had trouble reading the text and finding... information. Made Simple Media built a new site using Concrete CMS. The new site is faster, easier to read, and works well on mobile. Riskcare now attracts more clients and keeps them engaged. The website matches their brand and shows their fintech skills clearly.
FinTrU used ABBYY Document AI to automate complex regulatory document workflows for global banks. Analysts previously spent hours reviewing thousands... of long, inconsistent financial documents. With ABBYY’s OCR and intelligent document processing, FinTrU’s TrU Label platform achieved a 99% first-time pass rate in compliance review and 96% document classification accuracy. Document processing efficiency improved by 40%, and manual data entry errors dropped by 40%. The solution also delivered 15% cost savings for FinTrU and its clients.
FinTrU used ABBYY Document AI to automate complex regulatory document workflows for global banks. Analysts previously spent hours reviewing thousands... of long, inconsistent financial documents. With ABBYY’s OCR and intelligent document processing, FinTrU’s TrU Label platform achieved a 99% first-time pass rate in compliance review and 96% document classification accuracy. Document processing efficiency improved by 40%, and manual data entry errors dropped by 40%. The solution also delivered 15% cost savings for FinTrU and its clients.
Messagepoint helped Covius cut change cycles by 50% and boost document composition efficiency by 40%. Covius replaced outdated, siloed systems... with Messagepoint’s centralized content hub and Composer. This reduced their template count by over 66%, saving time and reducing errors. Covius now manages mortgage communications faster and with better compliance. The platform’s no-code UI lets business users make updates quickly, improving speed and control.
Leading U.S. mortgage servicer
- Financial Services
Doxim Customer Communications Management (CCM) helped a leading U. S. mortgage servicer gain full control over their file production process....The company needed a solution to manage complex customer communications. Doxim CCM provided tools for better oversight and efficiency. The mortgage servicer improved their workflow and communication management. No specific metrics or customer quotes are mentioned.
ABC Financial Services, LLC
- Financial Services
- Medium
LaserVault ViTL helped ABC Financial Services switch from EMC DataDomain to a more cost-effective backup solution for IBM i. The company needed... compatibility with Cohesity and BRMS, and ViTL provided seamless integration. Backup times improved by adding more drives, reaching 1.3 GB/s with 12 drives. The transition was smooth, and support from LaserVault was helpful. ViTL simplified twice-weekly backups of 85TB and reduced maintenance costs.
Recent adoption and success with Content Management Systems software in Automotive
Henry Ford Academy
- Automotive
- Large
Dearborn, USA
PageTiger helped Henry Ford Academy boost brochure engagement by 118%. The team created a mobile-friendly, interactive brochure to showcase their... training facilities. This new approach made it easier for prospects to explore and share information. Annual readership rose by 112%. Onsite visitor conversions increased by 50%.
DocPath ayudó a ALD Automotive a superar problemas con su antiguo software de gestión documental. Antes, los procesos de impresión... eran lentos y la extracción de datos era difícil. DocPath implementó una solución de gestión de comunicaciones con el cliente que permitió la generación y envío masivo de documentos PDF firmados. Ahora, los departamentos pueden crear y modificar plantillas fácilmente y gestionar versiones de formularios. ALD mejoró la eficiencia operativa y la experiencia del cliente, consolidándose como líder en el sector de renting de vehículos.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
Edito 4 powered a new intranet for Volvo, connecting employees in 23 countries. The platform delivers instant news, document access,... and event updates via mobile apps. Push notifications keep staff informed about company changes. Advanced search and a document hub save time and improve workflow. The solution boosts global communication and employee integration.
Recent adoption and success with Content Management Systems software in Consumer Goods
Oatly
- Consumer Goods
- Medium
Malmö, Sweden
WeTransfer partnered with Oatly to fight against Amendment 171, which targeted plant-based product labeling. They created a unique CAPTCHA campaign... to raise awareness about plant-based dairy censorship. Over 500,000 people interacted with the campaign on WeTransfer. 450,000 signed the petition. The campaign contributed to the withdrawal of Amendment 171 by the EU.
Melitta Europa GmbH & Co. KG
- Consumer Goods
- Large
Minden, Germany
Melitta Europa modernized its product data management for retail by switching to pirobase PIM. The company now uses a single... platform to manage and publish product data across all European subsidiaries. Automated machine-to-machine communication via GDSN reduces manual work and ensures consistent product information. The new system acts as the single point of truth for all product data. Melitta benefits from standardized, automated, and high-quality data processes.
Melitta Europa GmbH & Co. KG
- Consumer Goods
- Large
Minden, Germany
Melitta Europa modernized its product data management for retail by switching to pirobase PIM. The company now uses a single... platform to manage and publish product data across all European subsidiaries. Automated machine-to-machine communication via GDSN reduces manual work and ensures consistent product information. The new system acts as the single point of truth for all product data. Melitta benefits from standardized, automated, and high-quality data processes.
Nintex Workflow and Equilibrium's Mediarich OneViewer helped E. T. Browne Drug Co. automate label and packaging approvals. The solution delivered...a 5005% ROI and $29 million in value over five years. Payback happened in just four days. The workflow supports over 450 file types, improving review speed and accuracy. E.T. Browne now manages packaging production at scale, supporting global growth.
WebriQ Studio built a composable B2B eCommerce platform for Belwith Keeler. The platform connects with JD Edwards ERP for order... fulfillment and accounts payable. Features include product and collection shopping, quick order forms, quotes, and custom pricing. Swell.is powers the back end. The solution streamlines payments, shipping, and designer tools for Belwith Keeler's business customers.
Driving ROI and results: Understanding the Impact of Content Management Systems in Pharmaceuticals
Epikast
- Pharmaceuticals
- Small
New York, USA
Epikast used Veeva Vault CRM and Service Center to unify its inside sales and customer service teams. The company faced... challenges with fragmented systems and slow, disconnected sales processes. By adopting a single platform, Epikast enabled faster sales execution and highly personalized engagement with healthcare professionals. The rollout took just 2.5 months, with Service Center activated in under two weeks. Epikast now benefits from deeper customer context, streamlined operations, and improved collaboration across commercial teams.
Syskit Point helped Coripharma save four hours a day by centralizing access reporting. The IT team used to spend many... hours checking user access across SharePoint sites. With Syskit Point, they now manage permissions in bulk and monitor access from one place. This led to saving a half-person’s worth of work and improved compliance with regulations. Coripharma can now quickly provide auditors with access overviews and manage user provisioning faster.
Fagron used MasterControl to improve quality management. They focused on quality control and training management. The system helped them manage... documents and data better. Fagron aimed to meet strict regulations in the pharmaceutical industry. MasterControl supported their compliance and reduced risks. This led to better product quality and safety.
A global pharmaceutical company
- Pharmaceuticals
- Very Large
Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
Egnyte helped Foghorn Therapeutics secure sensitive clinical and financial data. The biotech company built a secure data repository and created... eight custom policies for data governance. Egnyte’s platform gave Foghorn full visibility into where sensitive content is stored and who can access it. The IT team can now easily manage permissions and monitor data access. Foghorn chose Egnyte over Box and Microsoft for its robust security and ease of use.
The Content Management Systems Blueprint for Better Selection Decisions in Sports
FC Bayern
- Sports
- Large
Munich, Germany
FC Bayern used SAP Business Suite to connect and streamline its business operations. The club replaced manual HR and expense... processes with cloud-based tools, improving employee experience and speeding reimbursements. SAP integrated 52 systems and over 9.5 million fan records, enabling personalized marketing and unified fan engagement. SAP Sports One helped manage player performance and scouting. FC Bayern now delivers better HR, finance, and fan experiences, supporting success on and off the field.
Xperience by Kentico helped Racing Queensland modernize its website. The upgrade cut development time by 50%. Feature output increased by... 150%. The new site is more accessible and easier to manage. Racing Queensland saw a 1% year-over-year increase in users from organic and direct traffic. Editors now publish content faster with improved tools and flexible templates.
Xperience by Kentico helped Racing Queensland modernize its website. The upgrade cut development time by 50%. Feature output increased by... 150%. The new site is more accessible and easier to manage. Racing Queensland saw a 1% year-over-year increase in users from organic and direct traffic. Editors now publish content faster with improved tools and flexible templates.
Siteglide helped Fitzroy Football Club rebuild their outdated website. The club needed a modern site to keep fans updated and... enable online transactions. Siteglide delivered a new site with eCommerce, events, and easy content updates. The club now sells merchandise and manages memberships online. Manual work dropped, and bookings and payments are faster. Members can sign up for newsletters and view galleries easily.
Wattpad used Zesty. io to relaunch their Creator Portal. The marketing team gained full control over site updates without needing...developers. In one month, pageviews increased by 63%, users by 58%, and sessions by 66%. Compared to the previous year, pageviews jumped 1,317%. The site achieved a perfect Google Lighthouse speed score of 100. Zesty.io's headless CMS made content management faster and easier for Wattpad.
Hootsuite used Acquia DAM to organize and manage creative assets across global teams. Before, files were scattered and hard to... find, hurting brand consistency. With Acquia DAM, Hootsuite created a central brand portal, making content easy to access for everyone. Teams now save time, work faster, and keep brand materials on-message. Over 14,000 downloads and 575,000 embed views show strong adoption. Integrations with Adobe and their CMS improved workflows and collaboration.
ProcessWire helped CMSCritic migrate from WordPress in just a week and a half. The team used a custom script to... import posts, pages, topics, and tags. They solved data conversion and template structure challenges. The migration allowed repeat imports and handled custom code. The result was a smooth transition to ProcessWire for content management.
SmartDocuments helped Trusted Shops improve how they create legal documents for online shop owners. Trusted Shops needed a way to... handle more legal requests quickly and consistently. SmartDocuments provided easy training and tools to automate document creation. Staff learned the system in two days. The time needed for some documents was cut by more than half. This saved costs and made work less repetitive. Trusted Shops now gives better legal advice and keeps improving their documents with SmartDocuments.
Driving ROI and results: Understanding the Impact of Content Management Systems in Insurance
Brightway Insurance
- Insurance
- Medium
Jacksonville, USA
AMS360 helped Brightway Insurance improve data analytics and forecasting. The platform made training and onboarding faster. Brightway used AMS360 to... support its franchise growth. The solution let them offer better service to customers. AMS360 increased efficiency across their operations.
A large US-based insurance and annuity provider
- Insurance
- Large
USA
Newgen’s CCM and ECM platforms helped a large US-based insurance and annuity provider modernize policy servicing. The insurer faced high... service volumes, manual processes, and legacy systems that slowed operations and raised costs. Newgen unified workflows, automated requests, and enabled omnichannel service. The solution migrated 40 TB of content, optimized 100+ processes, and consolidated four legacy systems into one AI-based repository. 400 users now access the platform across back office and contact center teams.
Oodrive Sign helped Uniprévoyance automate contract management for over 1. 3 million clients. The company shifted from serving large enterprises...to targeting small and medium businesses. With Oodrive Sign integrated into their OCCEA SaaS platform, sales teams can quickly create, modify, and sign contracts. The automation reduced workload for support teams and enabled Uniprévoyance to access new markets. Over 4,000 users now rely on the tool, driving significant revenue from the SME segment.
The Content Management Systems Blueprint for Better Selection Decisions in Entertainment
iHeartMedia
- Entertainment
- Very Large
New York, USA
Jasper helped iHeartMedia launch the Cardiac Cowboys podcast campaign in record time. The team used Jasper’s AI to create and... scale campaign assets across broadcast, podcast, social, and live events. Campaign production dropped from weeks to just one day. Hundreds of assets were produced, with strong personalization for different audience segments. Cardiac Cowboys became iHeartMedia’s most successful binge podcast of the year.
Contentful helped Yorck Kinogruppe fix slow website performance and outages during high-traffic periods. The cinema group used Contentful’s composable content... platform to modernize its tech stack and unify content management. Yorck Kinogruppe saw a 300% increase in page views and reached 100% uptime with autoscaling. Online ticket sales jumped from 20% to 70% of total sales. The team now focuses on creating better digital experiences for moviegoers.
Arena Live Blog and Live Chat helped Fox Sports Australia boost fan engagement by 64%. Fox Sports used Arena to... add real-time chat, polls, and reactions to live sports coverage. This increased session times and return rates as fans interacted during matches. Arena's platform handled over 3 million page views per month with reliable uptime. Custom branding kept the Fox Sports look and feel consistent.
Driving ROI and results: Understanding the Impact of Content Management Systems in Computer Software
Intuit
- Computer Software
- Very Large
Mountain View, USA
Intuit used Mura to shift from desktop to online subscription-based software. The team focused on content personalization to build stronger... relationships with accountants. They redesigned firmofthefuture.com to be audience-centric, not product-centric. Mura and Blueriver helped launch the new platform in just a few months. The project delivered top KPIs and earned high internal recognition at Intuit.
Vuetify needed a faster, more flexible API for their online store. Their old setup with Shopify was slow and required... too many queries. They chose Cosmic for its intuitive design and flexible features. With Cosmic, server response time dropped from 300-400 ms to about 50 ms. Now, they only need to query Cosmic, making their workflow much simpler.
NortonToday used content marketing to fight consumer apathy in security software. The site became a global brand hub, driving millions... of visitors with interactive apps, games, and viral content. Norton Watchgroups let users create online neighborhood watchgroups for cyber safety. Over 1 million unique visitors came in the first year. 74% reported a better impression of the Norton brand after using NortonToday.
The Content Management Systems Blueprint for Better Selection Decisions in Medical Devices
Zynex Medical
- Medical Devices
- Medium
Englewood, USA
Emitrr's AI-powered rule engine helped Zynex Medical save over 32 staff hours each month by automating the sorting of 10,000+ inbound SMS messages. The solution enabled... bulk SMS campaigns, increasing patient outreach capacity by 3–4 times. Automated replies to missed calls recovered 30–40 leads monthly. Prescription-to-sale conversions rose by up to 18%. Zynex scaled communication without hiring more staff, improving efficiency and patient engagement.
Genmed used Lumiya from Vision33 to digitize and automate supplier invoice processing. The solution integrated with SAP Business One and... improved the customer experience with a purchasing portal. During the pandemic, Genmed kept clients’ expense management running without disruption. Staff could work remotely and quickly add new elements to the system. Lumiya gave Genmed more flexibility and efficiency in their operations.
Cognidox Lean eQMS helped Coalesce manage large volumes of technical documents for medical device compliance. Coalesce needed a flexible system... that fit their business and worked with their existing operations. Cognidox supported fast implementation and helped Coalesce pass their ISO 13485 audit. Auditors praised the quality control and document structure enabled by Cognidox. The support team provided helpful guidance during setup.
A unique specialist calibration laboratory
- Research
- Small
UK
Document Logistix’s Document Manager helped a specialist calibration laboratory in the UK meet strict ISO17025 compliance. The lab replaced slow,... in-house systems with Document Manager for secure, on-premises document storage and fast retrieval. Automated workflows now track procurement, calibration, and customer orders, reducing delays and errors. Full audit trails and read-only certificates protect data integrity. Staff and clients benefit from instant access to decades of records, supporting global operations and regulatory audits.
Serial to Ethernet Connector enabled the Alfred Wegener Institute to share real-time sensor data between virtual machines at the AWIPEV fjord observatory. The solution allowed... both optical and hydrographic sensors to access live PAR data for accurate exposure control and independent sensor management. This setup improved reliability for long-term marine monitoring in harsh Arctic conditions. The institute did not need to change its hardware, making the integration seamless. The observatory now supports stable, integrated data workflows for Arctic research.
WiseEuropa – Fundacja Warszawski Instytut Studiów Ekonomicznych i Europejskich
- Research
- Medium
IMM platform helps WiseEuropa monitor media presence and analyze public debate impact. WiseEuropa uses IMM for tracking press, radio, TV,... internet, and social media mentions. The platform's analytics and XLS exports support strategic decisions and reporting to partners. WiseEuropa values IMM's easy-to-use tools, trend analysis, and regular training sessions.
The Content Management Systems Blueprint for Better Selection Decisions in Media Production
Ready Set
- Media Production
- Small
USA
Ready Set used Resilio Active Everywhere to speed up global video production. Teams in the US and Argentina shared footage... instantly with editors worldwide. The platform replaced slow cloud services and hard drives, enabling secure, encrypted file transfers. Ready Set cut project delivery times and improved workflow efficiency. Storage costs dropped with S3 intelligent tiering and selective sync features.
Morning Brew used Sanity to unify content operations across 13 brands. Six engineers now manage all editorial and ad workflows... with a single platform. Sanity automated manual tasks, letting teams launch new brands in days. Editors and marketers work independently, publishing faster without engineering help. Ad operations and content approvals are now automated. The result is faster development, streamlined publishing, and high output with a lean team.
Quintype helped News Malayalam 24x7 cut costs and speed up publishing. The news platform switched from a slow, custom CMS... to Quintype for better editorial efficiency. Editors now publish news faster and with fewer errors. The site loads quicker and works better on mobile. User engagement and the reading experience improved after the migration.
The Content Management Systems Blueprint for Better Selection Decisions in Apparel And Fashion
Nike
- Apparel & Fashion
- Very Large
Beaverton, USA
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Annett Grauel, a web designer and photographer from Germany, uses Pulse CMS to build unique websites for small businesses and freelancers. She values the... freedom to design custom HTML and CSS layouts. Her clients, including kindergartens and schools, find it easy to update their own content without agency help. Pulse CMS offers a simple, secure, and database-free solution. Annett has relied on Pulse since 2011 for its reliability and ease of use.
Design by George used ContentBox CMS to quickly build a website for a federal internship program. They had just six... weeks to launch the site. ContentBox let them create custom modules for student applications and staff selection. The team used features like blogging, comment moderation, and RESTful APIs. ContentBox’s modular design helped them deliver a robust solution fast.
Smart Engineering and Design Solutions (SEDS)
- Design
- Small
Contentverse helped SEDS manage engineering project documents. SEDS used version control, secure access, and disaster recovery for ship design data.... The system created a digital archive for marine project files. Automated versioning reduced errors and confusion. Audit trails improved compliance and security. Off-site recovery kept operations running during outages.
Driving ROI and results: Understanding the Impact of Content Management Systems in Utilities
Veolia Water Technologies
- Utilities
AODocs helped Veolia Water Technologies manage business-critical documents for engineering and construction projects. Before AODocs, Veolia struggled with manual document... handling, version control, and legal risks from poor traceability. AODocs provided document control, automated workflows, and secure access for internal and external teams. The platform improved project efficiency, quality, and collaboration. Setting up document management for new projects now takes just a few hours.
AODocs helped Veolia Water Technologies manage business-critical documents for engineering and construction projects. Before AODocs, Veolia struggled with manual document... handling, version control, and legal risks from poor traceability. AODocs provided document control, automated workflows, and secure access for internal and external teams. The platform improved project efficiency, quality, and collaboration. Setting up document management for new projects now takes just a few hours.
Driving ROI and results: Understanding the Impact of Content Management Systems in Banking
CoBank
- Banking
- Large
Denver, USA
ActiveDocs helped CoBank automate and streamline legal document creation. CoBank reduced its template volume by nearly 80% using ActiveDocs. The... solution enabled over 1,100 users to generate documents quickly and accurately. Business rules and data integration improved consistency and reduced reliance on specialists. Employees now access all documents from a single workspace. Every document uses the latest approved template and data.
Automate by Fortra helped Summit Credit Union update its online loan application process. The new system launched in just two... months. Loan applications now move faster from start to finish. Employees no longer need to handle every step. Turnaround times dropped. The NetPromoter score rose from 7.25 to 8.25. Other teams are exploring RPA for more uses.
Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to... run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, and Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.
A1, part of Telekom Austria Group
- Telecommunications
- Very Large
Vienna, Austria
A1, part of Telekom Austria Group, partnered with Innologica to improve their BSS/OSS systems. The solution supports 350,000 CRM customers... and manages 360,000 devices. It monitors 250,000 services and 150,000 end-users. The system handles over 3.4 million tickets and 522,000 installation requests. This partnership has enhanced workflows and customer experience for A1.
The Latest Content Management Systems Deployments delivering value in Construction
AUI Partners
- Construction
- Medium
Fort Worth, USA
AUI Partners used Paperless Environments' pVault and APFlow to automate their accounts payable workflow. Before, their AP team spent hours... chasing missing invoices and reconciling vendor statements. With the new system, they scanned, indexed, and routed documents electronically. This saved the team hours each month and improved compliance. Project managers could approve invoices faster, even from remote job sites.
Info-Organiser helped Interface Landscapes save time and boost efficiency in project management. The company switched from paper-based filing to electronic... document management. Staff now quickly find quotes, invoices, and client records using indexing and email archiving features. Office productivity improved, customer responsiveness increased, and the business reduced its environmental footprint. The flexible system fits different user styles and workflows.
The Latest Content Management Systems Deployments delivering value in Publishing
Hanley Wood Media
- Publishing
- Medium
Washington, USA
Categorical’s Curation Desk helped Hanley Wood Media speed up content publishing. Editors now use drag-and-drop tools to publish to 40+... e-newsletters in minutes. The new workflow saves time and boosts efficiency. Digital revenue grew quickly in just four months. Editors feel more empowered and can focus on what matters most. Hanley Wood aims to reach its digital revenue goals faster.
BLOX Audience+ helped NPG Newspapers convert more digital readers into paying subscribers. NPG migrated four publications to Audience+, using it... for paywalls, subscriptions, and custom offers. The solution removed extra steps for digital-only subscribers, making sign-up easier. This reduced abandoned order forms and improved the user experience. NPG now offers trial, combo, and print/digital packages with a streamlined payment process.
TDS Dental Care
- Health, Wellness And Fitness
- Small
TDS Dental Care wanted to improve their clinic’s digital presence and patient engagement. They needed a custom app to manage... appointments, share dental resources, and display services online. The solution used Directus as a headless backend, with a Flutter app for patients and a Next.js control panel for staff. The platform included Firebase for backend operations and Razorpay for payments. Hosting on Digital Ocean ensured strong security and scalability.
Wondr Health (formerly Naturally Slim)
- Health, Wellness And Fitness
Dialogs helped Wondr Health build a web portal and custom LMS to scale their behavior-change program online. The solution improved... user experience, enabled bulk onboarding, and increased participant satisfaction. Revenue grew 5x after launching the MVP and 6x more after scaling. Wondr Health achieved 30-75% yearly revenue growth for 4 years and 30x revenue growth from proof of concept to scale. The company reached a $200M exit and maintained 50% EBITA of top line revenue.
Recent adoption and success with Content Management Systems software in Events Services
TED
- Events Services
- Large
New York, USA
TED used CaptionHub to overhaul its video subtitling and localization. The old system could not support 40,000 global volunteer linguists... or handle large video volumes. CaptionHub integrated with TED's platforms, enabling a new workflow and migrating tens of thousands of videos. Now, 38,948 translators use CaptionHub, supporting over 186,000 translations. TED's talks reach a global audience with accurate subtitles, helping spread ideas worldwide.
Pulse helped Bureau of Digital gain control over their cash flow. The team struggled with spreadsheets and needed a simple... way to track finances for their events. Pulse let them see real-time cash flow and projections in one place. They could quickly adjust sales strategies based on event performance. Daily reconciliation with Xero ensured accuracy. The result was more confidence in financial decisions and less stress about revenue.
Recent adoption and success with Content Management Systems software in Real Estate
This Real Estate organization
- Real Estate
Data Identification Manager helped a real estate company migrate legacy data to OpenText. The company struggled with unused user seats... and manual metadata tagging. Data Identification Manager automated metadata attribution and document migration. This improved productivity by reducing manual work. The solution expanded to more business units as needs became clear.
The Latest Content Management Systems Deployments delivering value in Management Consulting
Central Consulting Services
- Management Consulting
- Medium
Central Consulting Services used Acora CMS to build a knowledge and project tracking portal. The portal helps share project information... and professional development opportunities. It supports teams across Asia-Pacific, US, and Europe. The solution improves access to knowledge and project data for this quantity surveying firm.
The Content Management Systems Blueprint for Better Selection Decisions in Human Resources
Namely
- Human Resources
- Medium
WorkRails helped Namely speed up their services sales process. Namely used WorkRails to connect Salesforce CPQ, Zuora, NetSuite, and Workfront... PSA. The new solution cut quote-to-order time from 14 days to minutes. Order-to-booking dropped from 3 days to seconds. Namely grew services revenue by over 100%. Clients now buy services faster and get more value from Namely.
The Latest Content Management Systems Deployments delivering value in Medical Practice
Multidisciplinary health service provider
- Medical Practice
ADEC Preview digitized 1,418 patient records for a Sydney-based multidisciplinary health service provider. The team scanned 124,842 images and completed... the project in just 2 weeks. This digital transformation freed up 2 cubic meters of space and improved access to patient information. The solution included secure document disposal and integration with the practice management system. The client praised ADEC Preview for reliability and care in handling sensitive medical records.
Brightspot CMS helped Banner Solutions migrate to a new content and commerce platform in 2022. The company saw a 24%... increase in online revenue and 11% growth in order volume. User sessions grew by 59% after the seamless migration. Banner Solutions used Brightspot to integrate content with its e-commerce stack and personalize experiences for different customer channels. The new system supports future growth and easier integration of acquisitions.
Driving ROI and results: Understanding the Impact of Content Management Systems in Consumer Services
New Horizon Security Services, Inc.
- Security Services
- Medium
USA
New Horizon Security Services, Inc. uses Onehub for secure file sharing and client portals. With 400+ employees and offices in... four cities, they needed a system to control access and manage permissions. Onehub lets them create employee and client portals, centralize documents, and customize access. Employees and clients get 24/7 access to needed files and information. Management controls who can post, view, or print documents. Automatic watermarking helps protect sensitive files. Onehub is now a core part of their daily operations.
The Paterson Center
- Professional Training & Coaching
- Small
Denver, USA
Fusionbox built custom Python software for The Paterson Center. The software helped transcribers create LifePlan and StratOp charts faster. It... let users share, edit, and print plans on any device. The new system cut operating costs by 80%. The project improved efficiency and digital access for Paterson's team.
The Latest Content Management Systems Deployments delivering value in Legal Services
Schofield Sweeney
- Legal Services
- Medium
Leeds, UK
NetDocuments helped Schofield Sweeney, a UK law firm, solve document access and version control issues. Lawyers struggled with file servers... and remote access before switching. The cloud platform made it easy to find documents, manage versions, and work from anywhere. Integration with DocuSign sped up deal timelines. The firm is now ready for AI and future technology.
Premier Machining Technologies
- Mechanical Or Industrial Engineering
- Small
USA
Premier Machining Technologies used Fission Web System to launch a new website. The team had full control over content and... design, guided by skilled staff. The site showcases their facility, products, and equipment, making it easy for potential customers to learn about their capabilities. They received positive feedback and directed new leads to the site. The process with Fission was smooth, with expert support and no pressure.
The Latest Content Management Systems Deployments delivering value in Consumer Electronics
JVCKENWOOD
- Consumer Electronics
- Large
Yokohama, Japan
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.