Success Stories | Customer Results & Use Cases in the Pharmaceuticals

Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Novatek International delivered a digital solution for Sanofi Genzyme's Lyon manufacturing site. The software improved contamination control and data integrity.... It automated trend analysis and reduced workloads. The project finished in 12 weeks. The number of samples, protocols, and specifications created increased. The QC department successfully moved to digital operations.
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Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This... improved their clinical trial process. AstraZeneca optimized workflows and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.
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AgiLab integrated ONLYOFFICE editors into its platform to help researchers manage documents securely and work together better. The team chose... ONLYOFFICE over Microsoft Office because it was easy to integrate and worked well with MS formats. With ONLYOFFICE, AgiLab users can export and import Office documents, do complex calculations, and view reports. The integration speeds up collaboration and keeps the work environment secure. AgiLab's CEO says the partnership made it easy to set up lab notebooks for teams.
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PRxCloud helped a leading pharmaceutical company in Maharashtra. The company had 50+ medical representatives who struggled with manual reporting and... planning. PRxCloud automated their workflow, allowing real-time daily reports and online master lists. Managers could track targets and achievements in real time. The company increased sales by 50% after using PRxCloud.
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Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by... Unique Computer Systems to address these issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
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Vaccitech, a spin-out from the University of Oxford, needed a secure way to share sensitive information with investors for their Series A fundraising. They chose SmartRoom's... Virtual Data Room to host due diligence. SmartRoom quickly transferred Vaccitech's data from the cloud and customized the room for security and branding. This included restricting document access and adding watermarks. The platform allowed Vaccitech to track investor activity, aiding in negotiations. As a result, Vaccitech secured £20m in Series A funding.
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Omnipresence CRM helped Chinese Pharma solve integration and compliance challenges. The company needed a unified system for healthcare professionals, retail... sales, and events. Omnipresence CRM deployed to over 5,500 users in China. The solution improved decision making, customer engagement, and go-to-market execution. It ensured compliance with Chinese Data Residency and PIPL laws. The company reduced costs and eliminated legacy systems, accelerating digital transformation.
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Junari delivered a custom project management platform for Synergy Healthcare Research. The solution replaced paper-based and Excel systems with a... central, paperless archive and automated processes. Synergy now tracks projects, schedules, and interviewer availability more easily. The team reports improved efficiency, less duplicated effort, and better onboarding for new staff. Staff adoption is high, and the system is flexible to their unique research needs.
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Xmplar implemented a mobile CRM solution for SRM Pharma, a pharmaceutical distributor in the UAE. SRM Pharma faced challenges with... tracking salespeople, planning daily sales journeys, and managing CRM data in Excel. The new application enabled GPS-based activity tracking, efficient daily planning, and mobile management of leads, contacts, and orders. Sales tracking improved, CRM management became streamlined, and customer engagement increased. The mobile interface boosted productivity and reduced manual work for the sales team.
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Apohem wanted to build stronger customer loyalty and stand out from other online pharmacies. They worked with Voyado to launch... a member club that rewards both purchases and engagement. Members can earn points for helping others and sharing advice. Over 60% of orders now come from members, and members have a 15% higher average order value than non-members. Apohem uses marketing automation to send personalized tips and reminders, which helps drive repeat purchases and deeper engagement.
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OutSystems helped Kobayashi Pharmaceutical cut app delivery times from six months to days or weeks. The company moved from outsourced... development to building a 30-person in-house team. They plan to modernize up to 400 web applications. OutSystems' low-code platform enabled faster, more agile software development. The platform's DevOps features improved release and deployment efficiency.
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Quickbase helped Atlantic Research Group replace spreadsheets and Word documents with a custom Clinical Trials Management System. The new system... lets clinical research associates enter data directly, automates notifications, and gives clients self-service access to reports. ARG built the solution in just two weeks with no coding. The platform improved efficiency, compliance, and client satisfaction for this small contract research organization.
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A leading pharmaceutical manufacturer needed to protect sensitive supplier information. They faced challenges with unauthorized access and potential data breaches.... CRMJetty developed a Salesforce vendor management portal with advanced access controls. This ensured only authorized personnel could access sensitive data. The portal also used secure communication channels and encryption methods. As a result, they achieved 99% confidentiality of supplier information, increased trust among suppliers by 15%, and improved workflow efficiency by 25%.
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Nintex AssureSign and Nintex Drawloop DocGen helped a UK pharmaceutical giant digitize their document approval process. The company faced delays... from manual, paper-based approvals and document storage. Cyntexa integrated Nintex solutions with Salesforce, automating document creation and digital signatures. This eliminated physical paperwork, improved document security, and enabled fast, remote approvals. The result was a faster production process, easier tracking, and reduced manual effort.
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Nintex AssureSign and Nintex Drawloop DocGen helped a UK pharmaceutical giant digitize their document approval process. The company faced delays... from manual, paper-based approvals and document storage. Cyntexa integrated Nintex solutions with Salesforce, automating document creation and digital signatures. This eliminated physical paperwork, improved document security, and enabled fast, remote approvals. The result was a faster production process, easier tracking, and reduced manual effort.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Qstream helped Ipsen, a global biopharmaceutical company, modernize sales training with microlearning. Ipsen launched nearly 300 training campaigns in under... three years. Sales rep engagement reached 94.4% in 2024. Knowledge scores rose across all brands, and sales rep exposure to key brands increased from 76% to 90%. Ipsen saw stronger sales confidence and year-over-year commercial growth.
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The Training Arcade Match game helped PPD, Inc. improve training results. Employees who played the game scored 21% higher on... post-training tests. The solution made learning more engaging. The company used the game during a long training rollout. This led to better retention and test performance.
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Sponge Learning created VaxSim, a business simulation for GSK Vaccines. The goal was to help new employees understand business structure... and strategy. The simulation used blended learning, gamification, and real-world scenarios. Teams made decisions in a simulated financial year. 100% of participants enjoyed the experience. 90% said it would help them in their future job.
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Dokeos LMS helps drugstore pharmacists improve their reasoning skills. The platform uses multiple choice tests to assess how pharmacists make... decisions based on evidence. This approach helps pharmacists confirm or reject ideas using real experience. Dokeos LMS supports better training and assessment for pharmacy teams. The solution aims to boost learning outcomes in the pharmaceutical sector.
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Infopro Learning helped a leading pharmaceutical company redesign its digital fluency program. The challenge was information overload from multiple learning... journeys, which reduced efficiency. Infopro Learning created short, video-based micro-learning modules with interactive elements. The new program led to over 1,000 course completions and a 4 out of 5 net promoter score. Learner engagement increased and patient outcomes improved.
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Learn365 helped Affimed, a biotech and pharmaceutical company, move from a paper-based training system to a digital platform. The company needed... a better way to manage mandatory training for over 150 employees. With Learn365, Affimed streamlined training, improved oversight, and reduced manual work. Employees now access training easily through Microsoft 365 tools. The new system increased compliance, made reporting easier, and improved the training experience for everyone.
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Totara Learn helped Charles River replace their old LMS and manual systems. The company needed to deliver consistent, compliant training... for over 19,000 employees in 22 countries. Totara Learn enabled blended learning, compliance tracking, and integration with HR systems. Charles River saved over $3 million and 1,000 learning administration hours in one year. The platform also supported accreditation, localization, and remote learning needs.
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UpsideLMS helped Zydus Lifesciences improve their learning and development. Zydus needed to standardize training across global teams. Their old training... was not scalable and needed too much manual work. UpsideLMS gave them a custom-branded platform. It made training easier and more cost-effective. The system helped Zydus meet regulatory rules and boosted employee engagement. The platform is easy to use and works well with their HRMS.
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Absorb LMS helped Pierre Fabre launch an external customer training program fast. The company integrated Absorb LMS with its B2B... e-commerce sites for brands like René Furterer and Avène. Pierre Fabre increased engagement with salon owners, stylists, and doctors by offering on-demand training. The Avène training site launched in just three weeks. Online training reduced the time and cost of customer education while helping beauty professionals grow their businesses.
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Roche Diagnostics had trouble with complex training schedules and underused equipment. Scheduling live training used to take six days and... needed help from people outside the training team. With Administrate, 90% of scheduling work now takes just ten minutes. Roche now uses their training resources fully and saves time with automated tasks. They saw a 300% increase in training ROI after using Administrate.
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Continu helped PDMI build a learning culture. PDMI needed a better way to train employees and meet compliance needs. Before,... they used spreadsheets and email for HIPAA training. With Continu, they created, assigned, and tracked training in one place. They reached 100% system usage and saw a 20% increase in self-directed learning. Employees now have more ways to learn and grow.
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Eurekos LMS helped Salience Learning create a blended learning program for pharmaceutical professionals. The goal was to improve decision-making skills... for people with busy schedules. The program used both online and in-person training. This approach aimed to make learning stick and support life-saving changes. Salience Learning used Eurekos to deliver flexible, effective training for the pharmaceutical industry.
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Trakstar Perform helped Bausch Health manage employee performance reviews. The company needed a tool to support employee growth and retention.... Trakstar Perform let managers and employees set clear goals and objectives. The platform improved employee recognition and development. New managers could easily track employee progress. This made transitions smoother during management changes.
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Gametize helped a global healthcare company launch the OneWorld platform to boost employee engagement during a major organizational change. The company merged... its vaccines and pharmaceuticals divisions and needed a fun way to teach new processes. OneWorld used videos, quizzes, and rewards to make learning interactive. Employees completed 43,348 modules, with an average of 156 completions per person. The platform achieved over 63% engagement, uniting teams and improving knowledge retention.
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The Training Arcade Match game helped PPD, Inc. improve training results. Employees who played the game scored 21% higher on... post-training tests. The solution made learning more engaging. The company used the game during a long training rollout. This led to better retention and test performance.
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AgiLab integrated ONLYOFFICE editors into its platform to help researchers manage documents securely and work together better. The team chose... ONLYOFFICE over Microsoft Office because it was easy to integrate and worked well with MS formats. With ONLYOFFICE, AgiLab users can export and import Office documents, do complex calculations, and view reports. The integration speeds up collaboration and keeps the work environment secure. AgiLab's CEO says the partnership made it easy to set up lab notebooks for teams.
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Archbee helps ReliantAI, a GenAI data analytics provider in commercial pharma, deliver clear documentation to its customers. ReliantAI needed a... simple way to serve and update product documentation. Archbee offered easy setup, customization, and good pricing. Now, ReliantAI keeps customers informed and up to date with workflows and product tips. The non-technical team manages content easily, improving customer experience.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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dominKnow | ONE helped a large pharmaceutical company take control of global training. The company created innovative, localized content for... different regions. dominKnow | ONE made it easy to centralize content development and manage learning materials. Teams could quickly start projects, reuse content, and collaborate in real time. The company saw 8 years of gains using dominKnow | ONE for eLearning and training.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Vyond helps a multinational healthcare products company improve regulatory compliance training. The company faced challenges with text-heavy, hard-to-understand GMP documentation.... They added Vyond videos to make training more visual and easier for employees to understand. The team leader created over 300 Vyond videos to support error-based classroom training. Employees now learn procedures better and remember key compliance steps.
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Gimmal Physical helped a US-based pharmaceutical company manage records after a major acquisition. The company needed to meet FDA and... GLP rules and handle more records. Before, they used Excel and shared drives, which caused problems. Gimmal set up a browser-based system with barcoding and check-in/check-out. The company now has better compliance, more control, and improved workflow for records.
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Alation Data Intelligence Platform helped Alkermes solve data chaos. Alkermes needed a central place for all their data information. They... used Alation to improve data access and trust. The platform made it easier to find and use data. This helped Alkermes make faster business decisions. The team now supports commercial strategy with better data insights.
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SharePlex helped Boiron save thousands in Oracle licensing fees. Boiron used SharePlex for real-time data replication and to offload reporting... workloads. This improved database performance and supported high availability. Replication latency dropped to under five minutes. Boiron praised Quest's customer support and the solution's reliability.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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MyDAC helped Spectra CIA ltda fix slow database connections. The company needed direct database access and better support for Delphi... and C++Builder. MyDAC made database operations faster and easier. It let them use plain SQL and data-aware controls. The tool worked well with Delphi Alexandria PRO 11.2. Spectra saw better performance and easier data access after switching to MyDAC.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Componize CCMS helped a subsidiary of a global leader in pharmaceuticals and chemicals improve their technical documentation. The company faced... challenges with manual versioning, team collaboration, and compliance with international standards. Componize CCMS automated version control, enabled real-time collaboration, and provided detailed audit trails. This led to improved efficiency, enhanced accuracy, and easier compliance. The team now manages documentation faster and with fewer errors.
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Veeva Study Startup helped AstraZeneca speed up study start-up. The company used the platform to make site activation faster. This... improved their clinical trial process. AstraZeneca optimized workflows and reduced delays. The solution made it easier to manage studies. The result was a more efficient start for clinical trials.
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X-Docs by Formpipe helped Norsk Medisinsk Syklotronsenter, a Norwegian pharmaceutical company. The company used X-Docs to improve their document management.... The solution made it easier to handle documents. This helped the company work better and faster. The case shows how X-Docs supports the pharmaceutical industry with document control.
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Bayer migrated nearly 1 million regulatory documents from Documentum to the CARA Platform, supporting 85,000 users. The cloud-based CARA Platform... improved document management, reduced licensing costs, and enhanced compliance. Automated validation cut manual work and ensured data integrity. Enhanced search and SAP integration made finding information faster and easier. User adoption increased due to intuitive navigation and flexible configuration.
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DocuXplorer helped DeliverIt Pharmacy automate their accounts payable document management. Before, the accounts payable manager spent a week driving between... four locations to handle invoices and approvals. With DocuXplorer, they cut weeks off their approval process and improved financial record accuracy. The new system reduced manual work, saved time, and lowered costs, including less money spent on gasoline. Staff now process payments faster and access documents in real time.
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MasterControl helped QuVa Pharma move to a paperless environment. This boosted productivity and improved throughput. Operations and quality departments became... more aligned. Right-first-time metrics also improved. The case study shows how digital manufacturing solutions can help pharmaceutical companies stay competitive.
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A leading digital healthcare company wanted to make content faster. Their old way was slow and used a lot of... manual work. They used Scalenut's AI tools to plan, research, and create content. The new system made content production much quicker. They reached 2 million monthly organic visitors and ranked for 3.9 million keywords. Their digital presence grew a lot with Scalenut.
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Egnyte helped Endpoint Clinical improve audit data submission for clinical trials. Regulators wanted audit logs delivered without sponsor bias. Egnyte... enabled direct, secure sharing of audit trails with investigators and regulators. This reduced risks to data integrity and improved compliance. Endpoint Clinical now balances sponsor oversight with regulatory requirements using Egnyte's platform.
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MilliporeSigma used Laserfiche to create a central hub for testing data. The company needed to standardize and centralize packaging test... data to meet strict industry regulations. They implemented the STARS system using Laserfiche Forms and workflows. This solution cut review and report generation time by 85%. It also reduced manual errors and improved data transparency.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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MOVEit helped a major pharmaceutical company automate secure file transfers. The company needed to integrate acquired businesses and meet strict... compliance rules. MOVEit Central and Cloud Premium replaced manual FTP and insecure methods. The company now completes tasks in five minutes that once took days. They automated twenty major tasks and gained full audit trails for all file transfers. Plans include enabling secure pharmacy orders via web application.
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KNIME Analytics Platform helped a large chemical company automate the extraction of hazard information from thousands of Safety Data Sheets. The manual process... took weeks and was prone to human error. With KNIME, the company used text mining and PDF parsing to quickly gather key data like CAS numbers and risk phrases. The workflow reduced manual work and improved risk management. The open source platform also lowered the risk of mistakes.
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Gilead Sciences is a global biopharmaceutical company. They needed to improve master data management and compliance. They used Informatica Intelligent... Data Management Cloud to support a data mesh framework. This helped manage, govern, and provide self-service access to data. The solution improved competitive differentiation and data-driven business transformation. It enabled faster, cost-effective drug development, discovery, and commercialization.
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Logicbroker helped ZAGENO automate its B2B marketplace for lab supplies. ZAGENO used Logicbroker’s customizable business rules, supplier tools, and seamless... integrations to connect hundreds of suppliers and manage tens of millions of SKUs. Scientists and lab managers saved hours each week on order management. Automated reports, invoicing, and shipping information reduced manual work and improved efficiency. Logicbroker’s APIs and webhooks made integration fast and easy for ZAGENO’s team.
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Jedox helped Rommelag speed up the consolidation of 24 subsidiaries. Before, Rommelag used Excel, which was slow and hard to... manage. With Jedox, they automated and centralized their financial consolidation, planning, and reporting. The new system made the process four times faster. Now, Rommelag has real-time data, better reporting, and can easily add new subsidiaries.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Phrazor helped Torrent Pharma improve salesforce effectiveness and medical representative productivity. Torrent Pharma's sales team struggled with manual data extraction... and hard-to-understand reports. Phrazor automated report generation, delivering 4500+ personalized reports monthly. The solution saved 584 man-hours per month and made insights easy to understand. Medical representatives could now track performance, spot growth opportunities, and act on data-driven recommendations.
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Splunk helps Recursion Pharmaceuticals improve data analysis and operations. The company uses Splunk to manage large data sets. This makes... their work faster and more reliable. Splunk supports better decision making in pharmaceuticals. Recursion Pharmaceuticals benefits from Splunk’s observability and data platform.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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C3 AI Process Optimization helped a global pharmaceutical company improve batch manufacturing yield. The company faced delays and manual work... in analyzing batch data, making it hard to act on insights. C3 AI deployed its solution in 5 months, unifying 4 years of data from multiple systems. The new system provided real-time yield prediction and fast access to historical data. This reduced manual analysis time and improved decision-making for process engineers.
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Designer Cloud helped IQVIA speed up clinical trial data processing. Before, it took 1 to 2 months to standardize data.... Now, it takes just 1 to 2 days. IQVIA saves $1.2 million in overhead costs each year. They cut turnaround time for clinical studies by 92%. Prediction accuracy increased 4 times. This lets IQVIA deliver faster healthcare breakthroughs.
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Johnson & Johnson used Precisely solutions to build a business case for change. They focused on improving data quality and... integration. The company aimed to enhance customer engagement and data governance. The case highlights how Johnson & Johnson leveraged Precisely products to support business transformation. Results and specific metrics are not mentioned in the content.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Zeplin helped Veeva Systems Inc fix their design system. Veeva's design components were isolated and lacked structure. Zeplin made it... easy for teams to talk and share feedback. The tool helped set up clear guidelines and templates. Developers and designers worked together better. Switching from Sketch to Figma was smooth with Zeplin. The process became more organized and trusted by all teams.
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Grandstream provided a Wi-Fi solution for GlaxoSmithKline. The solution included indoor and outdoor Wi-Fi access points, routers, and network management... tools. This helped GlaxoSmithKline improve their wireless network. The case highlights the use of Grandstream networking products in a large pharmaceutical company.
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SnapLogic Intelligent Integration Platform helped AstraZeneca move to a cloud-first approach. AstraZeneca needed a platform for over 300 integrations in... one year. SnapLogic enabled teams to connect cloud and on-premises systems with little IT help. The platform supported global access and self-service integration. AstraZeneca empowered distributed teams and improved integration speed.
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Citavi helped Roche Pharma Germany cut manual dossier preparation from three weeks to one click. The company needed to manage... complex, regulated HTA dossiers with thousands of pages and strict citation standards. Citavi's server-based solution enabled secure, collaborative work and standardized processes. Roche Pharma Germany stored over 16,000 PDFs for instant access. The team now exports dossiers with one click, ensuring full data control and compliance.
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ContractWorks CLM helped Sandoz cut legal document drafting time from 30 minutes to under 4 minutes. This led to an... 87% boost in productivity. Sandoz now saves $313,200 each year and avoids human errors. The system automates contract workflows and supports e-signatures. ContractWorks also ensures secure, consistent data sharing across all contracts.
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Egnyte helped Endpoint Clinical improve audit data submission for clinical trials. Regulators wanted audit logs delivered without sponsor bias. Egnyte... enabled direct, secure sharing of audit trails with investigators and regulators. This reduced risks to data integrity and improved compliance. Endpoint Clinical now balances sponsor oversight with regulatory requirements using Egnyte's platform.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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브리티 RPA와 브리티 어시스턴트는 삼성바이오로직스의 업무 자동화를 지원합니다. 생성형 AI와 챗봇, RPA를 결합해 반복적인 업무를 자동화합니다. 직원들은 대화형 AI로 업무를... 더 빠르고 쉽게 처리합니다. AI 기반 자동화로 의사결정과 업무 속도가 향상됩니다. 디지털 혁신을 통해 업무 효율이 높아집니다.
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Aktana’s Contextual Intelligence Engine helped a top-10 biopharma boost sales and engagement. The company faced low HCP access and digital... overload. Aktana integrated internal data science models and delivered next best action (NBA) suggestions to 600 reps across 8 therapeutic areas. Reps who used NBA saw 14% higher sales in 9 months. NBA suggestions drove $2.5–$8M in annual incremental sales. Projections show over $30M in annual upside as adoption grows.
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Roche used an API-led integration and event-driven architecture to improve IT agility. The company faced challenges with legacy integration methods... that slowed innovation. By uniting APIs and events as products with self-service, Roche built a future-proof integration strategy in 2022. This approach helped Roche deliver business changes faster. The case highlights best practices in enterprise integration for the pharmaceuticals industry.
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Intelligence2day® helped DSM reduce information overload. DSM needed a way to automate news collection and make it easy for employees... to find data. The platform let user groups design the system for their needs and send targeted emails. Employees saved time and became more productive. The tool's relevance led to more users requesting access and new use cases being developed.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Vet Expert wanted to move from direct sales to online sales. They needed a way to get new customers and... automate their sales process. PragmaticAD built a platform that let them run a partner program and track sales. The system made it easy for partners to get rewards and for Vet Expert to manage everything. After six months, Vet Expert saw a 300% increase in e-commerce sales. The platform also saved time for their IT and sales teams.
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AlphaSense helped Theramex improve its market research process. Before, Theramex used many sources and spent a lot of time finding... information. With AlphaSense, they now have one place for all their research. This made their work faster and their research better. They saved time and money by using AlphaSense’s expert transcript library. Theramex can now make stronger decisions as they grow into new markets.
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Contify helped a global pharma company focused on rare diseases improve its market and competitive intelligence. The company needed a... single source of truth for market data and wanted to automate intelligence gathering. Contify delivered a tailored platform with custom taxonomy, curated newsfeeds, and automated email alerts. This solution unified intelligence, reduced manual effort, and kept teams updated on competitor moves in rare diseases.
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FORDATA Virtual Data Room helped a leading Polish pharmaceutical company secure and manage confidential data. The company needed to control... access to sensitive documents and improve information flow between departments and external partners. FORDATA VDR provided a central, secure repository with customizable access levels and strong document protection features. The IT department gained full control over user permissions and document activity. The solution enabled fast, compliant, and efficient data sharing, supporting audits and regulatory needs.
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Highspot helped Crown Bioscience achieve 93% recurring usage of its sales enablement platform. The company saw a 15% increase in... rep engagement in enablement programs. 100% of reps reported seeing value in Highspot. Crown Bioscience used Highspot as a single source of truth for content, training, and analytics. This unified approach made adoption easy and improved the rep experience. The platform also supported smooth transitions during company changes and acquisitions.
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Tonkean helped Eversana automate patient self-service for affordability programs during the COVID-19 pandemic. Eversana needed a fast solution to help... patients enroll in programs after losing insurance. Tonkean's process experience platform enabled rapid deployment, avoiding the need for new engineering hires. Patients used a web form to submit information and received instant eligibility decisions. This reduced wait times and improved the patient experience.
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Vaccitech, a spin-out from the University of Oxford, needed a secure way to share sensitive information with investors for their Series A fundraising. They chose SmartRoom's... Virtual Data Room to host due diligence. SmartRoom quickly transferred Vaccitech's data from the cloud and customized the room for security and branding. This included restricting document access and adding watermarks. The platform allowed Vaccitech to track investor activity, aiding in negotiations. As a result, Vaccitech secured £20m in Series A funding.
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Kaon High Velocity Marketing Platform helped Thermo Fisher Scientific boost inbound lead conversion to 50% using 3D product tours. The challenge was... to demonstrate complex Invitrogen instruments to diverse customers without costly physical demos. Kaon's interactive application enabled offline access, global deployment in eight languages, and embedded 3D tours on product pages. Sales teams and customers could explore features and benefits anytime, increasing engagement and accelerating the sales process. The platform reduced demo costs and improved buyer education.
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Pitcher helped a U. S. Pharma company improve HCP engagement with an integrated solution alongside Salesforce Sales Cloud. The company...needed seamless CRM integration, eDetailing, offline access, and compliance. Pitcher enabled reps to create personalized presentations, access data offline, and manage samples in one app. AI-powered insights and Next Best Action boosted rep productivity. The company expects better HCP experiences, higher revenue, and increased rep productivity.
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Pfizer had different KAM teams using different tools, which made work inconsistent. They wanted a single system to help everyone... work the same way. Valkre and ZS worked with Pfizer to build and launch a new KAM platform. The new system made it easier for teams to share information and work together. Pfizer now has a more unified process and better data about their key accounts. Team satisfaction and adoption of the new tool have improved.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Bay Pharmacy needed a HIPAA-compliant SMS platform after their previous service, Zipwhip, shut down. They chose Text Request for its... unlimited user accounts and cost-effectiveness. The platform allows their four pharmacies to text prescription updates and billing questions. They also use Keywords for events like flu vaccinations. Text Request is cheaper and more user-friendly than their previous service, and it supports compliant texting of protected health information.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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MangoApps helped PROBIOMED, a Mexican biopharmaceutical company, replace their old intranet. PROBIOMED wanted better ways for employees to talk and... work together. MangoApps gave them all the features and integrations they needed. The platform improved internal communication for employees in different places. It also helped PROBIOMED combine their tech tools and boost company culture and engagement.
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Mattermost gives MedinCell a secure workspace for pharmaceutical research teams. MedinCell uses Mattermost for company-wide communication and project collaboration. The... platform supports over 200 users and 1,033 channels, with more than 2 million messages posted. MedinCell integrated Jira for IT ticketing and uses Zoom for video calls. The company values Mattermost's self-hosting for data security and easy transition to remote work.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Leapsome helped DR. KADE bring together goal management, onboarding, and employee surveys in one platform. The Goals module improved transparency... and task prioritization. Employees gave positive feedback on onboarding and learning paths because of Leapsome's easy-to-use design. Semi-annual employee surveys strengthened feedback culture. Participation rates in surveys increased, which DR. KADE credits to Leapsome's usability.
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Eightfold Talent Intelligence platform helped Bayer scale its Talent Marketplace from 16,000 to 100,000 employees in eight months. Bayer needed more... talent agility and better skill visibility. The platform improved workforce agility and aligned talent to key business needs. Bayer now prepares for future growth with stronger talent management. Manuel Smukalla, head of strategic skills & talent flow, credits Eightfold for enabling talent flow at scale.
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Pharma and biotech companies faced high employee turnover and low engagement. They struggled with remote and dispersed teams, especially after... Brexit and Covid-19. They lacked strong communication and performance management systems. They used an HR solution to help with talent management and communication. Many companies saw positive results after using this solution.
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TAP Workflow Automation helped Gilead Sciences build a legal technology stack. The company used workflow automation to improve legal operations.... The solution streamlined processes and increased efficiency. Gilead Sciences benefited from better document management and automation. The case highlights TAP's impact in the pharmaceuticals industry.
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Bob helped Montu scale from 30 to 450 employees in 18 months. Montu used Bob’s HCM platform for real-time people... analytics and remote onboarding. The people team tracked KPIs and shared insights with the C-suite. Bob’s modular platform let Montu add new features as they grew. Montu built consistent onboarding and improved workforce planning with Bob.
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Beamery helped AstraZeneca improve their candidate experience. AstraZeneca used Beamery to attract the right talent and manage candidate relationships better.... The platform let recruiters offer alternative roles to candidates and connect talent teams globally. AstraZeneca says Beamery helps them build a strong employer brand and a great candidate journey. Leaders at AstraZeneca value Beamery's innovation and future-focused approach.
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PoliteMail helped Bayer U. S. improve internal email communications. Bayer needed to reach over 20,000 employees across many locations. Using...PoliteMail, Bayer used email metrics and benchmarking data to target messages and simplify content. This made communications more relevant and effective. Bayer's team says PoliteMail's data supports their work and guides decisions to expand reach.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Ignite helped AstraZeneca run annual internal crowdfunding campaigns with 400 employees in the Biometrics & Information Sciences department. The goal was... to boost innovation by letting employees propose, collaborate on, and fund new project ideas. This approach increased engagement, improved idea quality, and made the innovation process more transparent. Employees felt empowered, and the company saw more small, fast experiments with clear results. The process removed bias and politics from funding decisions.
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SANeForce helped Axia Lifesciences automate expense management for their medical reps. Before, Axia used paper forms and manual tracking, causing... errors and delays. With SANeForce’s mobile app, geo-tagging, and geo-fencing, managers got real-time updates and faster approvals. Automated calculations removed mistakes in travel claims. Tour Plan approvals became digital and quick. Employee records are now easy to find. Axia saw faster claim settlements, better tracking, and higher productivity.
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DemandFarm Org Chart helped a pharmaceutical manufacturing company find and track key decision-makers in their high-value accounts. The company used... relationship mapping and planning to spot relationship gaps in the healthcare sector. This led to a 16% increase in revenue growth. The Org Chart tool improved stakeholder visibility and boosted sales opportunities. The case highlights the impact of account management software in pharma sales.
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DemandFarm Org Chart helped a pharmaceutical manufacturing company find and track key decision-makers in their high-value accounts. The company used... relationship mapping and planning to spot relationship gaps in the healthcare sector. This led to a 16% increase in revenue growth. The Org Chart tool improved stakeholder visibility and boosted sales opportunities. The case highlights the impact of account management software in pharma sales.
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RelPro helped a large pharmaceutical company deepen relationships with clients. The company used RelPro to find new contacts and connect... with key executives. The software saved significant time for users. It helped the team find contacts they could not reach before. Customer service was described as excellent by the client.
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TrialScope needed a better way to share product updates and industry information with its customers. Their old portal was not... used much and did not meet their needs. They chose Smart Rooms and branded it as TrialScope Connect. This new portal let customers easily access important content and updates. After using Smart Rooms, TrialScope saw more product adoption and better customer engagement. The new portal also made the customer experience better and helped TrialScope stand out from competitors.
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Brandwatch helped Hato Hone St John manage high volumes of online interactions and protect their brand reputation. The organization used... Brandwatch to centralize social media management, making content planning and community engagement easier. The Engage module improved how the team handled customer inquiries and support. Brandwatch also supported crisis communications and better reporting. Hato Hone St John streamlined their digital marketing and improved online reputation management with Brandwatch.
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Brand24 helps TRPharm, a leading pharmaceutical company, track brand perception and monitor media mentions. TRPharm uses Brand24 to scan for... up-to-date information and follow discussions about their treatment areas. They track keywords to update their digital marketing strategy. One-click reports and regular updates are the most valuable features for their team. This improves their ability to respond to market trends and manage their online reputation.
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Feedly Market Intelligence helped Cambrex automate competitive intelligence. Cambrex needed to keep leaders and sales teams updated on market changes... without manual research. They used Feedly to collect and share real-time industry insights through automated newsletters and as a data source for their AI-driven intelligence agent. Leadership now gets timely updates, making decisions faster. Sales teams have quick access to competitor and customer information, saving time and boosting agility.
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Brandwatch helped Hato Hone St John manage high volumes of online interactions and protect their brand reputation. The organization used... Brandwatch to centralize social media management, making content planning and community engagement easier. The Engage module improved how the team handled customer inquiries and support. Brandwatch also supported crisis communications and better reporting. Hato Hone St John streamlined their digital marketing and improved online reputation management with Brandwatch.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Verint helped Thermo Fisher Scientific improve customer experience analytics. The company had over 300 survey tools, causing chaos and inconsistent... branding. Verint's solution cut survey administration time in half. Customer satisfaction increased. Survey fatigue and frustration dropped. Thermo Fisher praised Verint's 24x7 support.
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EZO helps AiCure track about 13,000 assets across 50 countries. AiCure used to rely on Excel for asset tracking, which... led to errors and inefficiency. EZO's cloud-based platform now lets them track smartphones, laptops, and more for clinical trials. The finance team uses EZO for accurate billing by knowing exactly where each device is. Bulk import features save time and improve efficiency for AiCure's global operations.
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Miva's ecommerce platform helped Clint Pharmaceuticals, Inc. overhaul its B2B operations. The company needed FDA compliant tracking and a seamless... omni-channel experience for medical clients. Miva delivered custom B2B features, a sophisticated pricing model, and direct integration with NetSuite ERP. Clint Pharmaceuticals now has a stable, cloud-based solution that supports sales growth and streamlines operations. The partnership enabled the company to offer a premium customer experience and scale its business.
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Ucommerce helped A-apoteket improve its e-commerce and order management. Employees and customers found the old system hard to use. Alpha... Solutions built a new platform using Ucommerce, Sitecore CMS, and inriver PIM. The new system lets each pharmacy branch have its own store unit and master data. Customers can order prescription medicine online and get fast delivery. Employees now have an easier way to manage orders and help customers.
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Corsearch's brand protection technology helped Leading Edge Health fight counterfeit versions of VigRX Plus. The company used Corsearch to find... and remove fake listings, reducing high-risk listings globally by 74%. This also cut down on border seizures and negative government health warnings. In China, Leading Edge turned a major threat into a new market, growing sales from zero to about one million US dollars annually. The solution made fraud detection much more efficient and improved resource use.
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Broadleaf Commerce B2B solution helped Anda, a leading pharmaceutical distributor, manage a complex catalog and customer-specific pricing. Anda needed a... scalable eCommerce platform with minimal IT involvement. Broadleaf provided features like contract pricing, gated catalog access, and a centralized admin console. The solution automated workflows and approval processes. Anda saw increased sales, better client retention, and growth in online revenue.
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Johnson & Johnson automated their process flow in the ASP division. This led to a 50% reduction in labor costs.

Wrike helped a leading life sciences company improve project management. The company faced problems with visibility, timelines, and team utilization.... Wrike and Microsoft Teams integration gave them better scheduling and consistency. Over 40 hours per week were saved. Teams in project management, programming, writing, scientific, and quality assurance used Wrike.
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Aha! Roadmaps helped a Fortune 500 pharmaceutical and life sciences company manage its product portfolio in one place. The company... struggled to track progress and align 190 engineering teams due to scattered information. With Aha!, they connected enterprise goals to product plans and improved cross-team visibility. Standardized processes and integrations with Jira, Slack, and GitHub made collaboration easier. Product managers now prioritize features better and leaders gain more insight into user needs.
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Kantata helped iA unify project and resource management after rapid growth. iA replaced disconnected tools with Kantata's Salesforce-native PSA platform.... The company gained a full 360° view of projects and profitability. Resource alignment improved across 400+ resources. iA saw a 15% service margin improvement through better operational efficiency and project management.
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Agility Clinical used Projecis to improve communication and transparency in clinical trial management. The platform helped them share calendars, manage... staff schedules, and keep team members informed. Projecis provided secure document sharing, audit trails, and easy collaboration with clients worldwide. The tool was affordable and supported their work with rare disease research. Agility Clinical found Projecis dependable and easy to use for managing projects and resources.
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Discus Training Manager Software helped a major pharmaceutical client fix problems with automated CGMP SOP training assignments. The old system... failed under heavy user load, causing missed training and compliance risks. The team migrated the app to WildFly, optimized code, and upgraded infrastructure. Now, the client has 100% successful training assignments, no system downtime, and zero missed recertifications. The system is stable, scalable, and ready for audits.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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CWT Meetings & Events used InEvent to run the PTD Technology Forum for a Fortune 500 pharmaceutical client. The event had... over 600 attendees from around the world. CWT faced challenges with logistics, attendee engagement, and smooth operations. They used magic links for easy registration and technology to manage speakers and activities. This helped deliver a user-friendly and engaging experience for all participants.
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Eventtia helped Pierre Fabre manage over 370 events across 130 countries. The platform replaced fragmented workflows with a unified event... management system. Pierre Fabre used Eventtia to create custom registration forms and branded websites. The solution improved attendee experiences and saved time. Eventtia's support team trained staff and made adoption easy. Pierre Fabre reached 80,000 participants and gained better data insights.
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Eventogy helped Sinclair, a global aesthetics company, manage events of all sizes. Sinclair needed more structure, better visibility, and compliance... for its international event program. Eventogy provided a unified platform with CRM integration, custom workflows, and a global calendar. The platform improved event consistency, compliance, and real-time attendee tracking. Event managers saved time by reusing templates and found the system easy to use.
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Dreamcast virtual event platform powered Dr. Reddy’s annual meet, moving it online due to the pandemic. The platform offered branded... lobbies, interactive sessions, live chat, and a gaming zone to boost engagement. Attendees could download product brochures and use a virtual photobooth. Organizers collected real-time feedback, making the event a grand success with high participant appreciation.
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Dreamcast virtual event platform powered Dr. Reddy’s annual meet, moving it online due to the pandemic. The platform offered branded... lobbies, interactive sessions, live chat, and a gaming zone to boost engagement. Attendees could download product brochures and use a virtual photobooth. Organizers collected real-time feedback, making the event a grand success with high participant appreciation.
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OSF Digital used the Sitecore Experience Platform to build a secure community portal for Servier. The portal helps doctors and... healthcare professionals connect and share knowledge about hypertension. Servier staff can register new members using a progressive web app that works offline and meets GDPR rules. The solution lets users join discussions, create posts, comment, and share materials. This digital platform supports Servier’s mission to address major health challenges.
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Unbxd PIM helped Natural Chemist organize product information. The company improved SEO ranking and saw a 40% increase in product... page visits. They managed a 3x increase in SKUs with the same resources. The PIM solution enabled seamless integration and real-time results. Content enrichment and keyword validation boosted their digital catalog management.
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Akeneo helps Shop Apotheke Europe manage product data for the future. The company did not know how flexible a PIM... could be before using Akeneo. Akeneo supports the company with product information management. This helps Shop Apotheke Europe keep their data viable. The solution improves how they handle product data.
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Billtrust Digital Lockbox helped Anda, a pharmaceutical distributor, automate card acceptance and cash application. Before, their team spent 20% of... their day on manual payment processing. After implementation, electronic card transactions rose by 67%. Anda automated 3,000 transactions in six months and saved $110,000 annually. Card processing rates dropped from 2.9% to 2.1%.
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Spott helped Multipharma make interactive Google Display ads. Users could click and explore dog products in the ads. Multipharma saw... a 155% higher click-through rate. They also cut their cost per click by 60%. The ads brought more traffic to their site without extra spending.
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LoyaltyXpert delivered a custom loyalty program for Herboin International, a multinational pharmaceutical company. The solution launched in over 5 countries... and engaged more than 10,000 users. Herboin gained real-time analytics, streamlined e-prescription processes, and improved sales tracking. The program increased customer engagement, drove sales growth, and helped Herboin expand into new markets. Channel partners benefited from targeted incentives and better performance insights.
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Empuls helped a life sciences technology company improve employee retention. The company struggled to keep skilled employees due to a... lack of consistent rewards and recognition. Empuls provided a flexible, user-friendly platform for real-time recognition and spot awards. Employees could choose from many reward options, including family vacations and dining. The company saw a more engaged and productive workforce, with better retention rates.
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Tremendous helped a medical aesthetics company launch a new product in a tough market. The company used Tremendous to send... $20 million in digital Visa cards to 180,000 patients. This incentive drove thousands of physician offices to buy the product. The campaign pushed the company to #3 in market share within six months. Tremendous saved the company $1 million in agency fees.
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MAXMA helped Сердце России, a large pharmacy chain, automate marketing and loyalty programs. The company wanted a solution with good... price, quality, and easy use. After using MAXMA for a year, the average check grew by 23%. Repeat purchases increased 1.6 times. LTV grew 3.5 times. Customers bought more often and stayed with the brand longer.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Moderna uses IBM Quantum to improve mRNA medicine development. The company faces challenges in optimizing mRNA sequences for new treatments.... Quantum computing helps Moderna solve complex problems that classical computers cannot handle. Moderna and IBM use quantum algorithms and risk assessment methods to predict mRNA behavior. This partnership aims to speed up the creation of life-saving medicines. Moderna believes quantum computing will help scale their progress in biotechnology.
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Cube RM Tender Central helped a global pharmaceutical and medical device company improve their tender process. The company saw that... over 75% of some business lines came from tenders. They wanted to make their tendering more efficient and effective. They used Cube RM to enhance their tools and capabilities. This helped them optimize their tender operations and support business growth.
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Billtrust Digital Lockbox helped Anda, a pharmaceutical distributor, automate card acceptance and cash application. Before, their team spent 20% of... their day on manual payment processing. After implementation, electronic card transactions rose by 67%. Anda automated 3,000 transactions in six months and saved $110,000 annually. Card processing rates dropped from 2.9% to 2.1%.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by... Unique Computer Systems to address these issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
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Knak helped one of the world's largest pharma companies cut email timelines by 70%. The company moved from a slow,... agency-dependent process to fast, in-house email creation. Time to market dropped from 90–100 days to 20–30 days, sometimes just 16 hours. Millions in agency spend were reallocated to strategic work. The solution supports 500–1,000 projects a year. Integrations include Adobe Marketo Engage, Veeva Vault, and Salesforce Marketing Cloud.
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Mailtastic helps Roche promote new product launches, events, and webinars with email signature banners. The tool makes campaign creation easy... and effective. Roche sees strong results from their campaigns. They are very happy with Mailtastic.
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Stensul helps Maravai LifeSciences scale email creation as their company grows. The Head of Brand and Senior Director of Marketing... Operations share how Stensul makes email building easy and efficient. The platform supports on-brand, compliant email campaigns. Maravai LifeSciences can now create more emails to match their business needs. Stensul streamlines the process for marketing teams in the pharmaceuticals industry.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Simulmedia used its TV+ platform to help a leading OTC brand during cold and flu season. The brand faced tough... competition and unpredictable demand in Q4. Simulmedia combined linear TV and connected TV for broad and precise reach. The campaign used custom audience targeting and real-time data optimization. Results included 90 million unique individuals reached, a 274% lift in web traffic, and a 13% boost in profit ROI.
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Strike Social ran a TikTok ad campaign for Eli Lilly and Company to boost awareness of Taltz, a treatment for plaque psoriasis. The campaign used... hashtag targeting and real-time budget shifts to reach the right audience. Compliance was a top priority, with all creative assets pre-cleared for approval. The campaign delivered 9.8 million 6-second focused views and over 200,000 engagements. Cost-per-view was 54% more efficient than guaranteed benchmarks.
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Zefr Max helped a major pharmaceutical brand improve YouTube ad performance for their opioid use disorder medication. The brand used... Zefr's bid optimizer and self-service tools to increase reach and ensure brand safety. The campaign achieved 15.1% more efficient CPMs, saving $131,000 in total and $1,300 per day. Reach grew by 7.9% with 655 million total impressions. Suitability improved by 6.4% compared to YouTube benchmarks, with 97 million optimizations applied.
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Loftware Smartflow helped AstraZeneca cut packaging artwork lead time by 60%. AstraZeneca needed a scalable solution for over 1,000 users... and 10,000 artwork changes each year. The company replaced its legacy system with Smartflow to improve efficiency and support global compliance. Smartflow's dashboards and reports let AstraZeneca spot bottlenecks and improve processes. The solution also improved accuracy and regulatory compliance with audit tracking and a digital asset library.
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Takeda Oncology used an AI and machine learning solution from ZS to improve sales team effectiveness. The tool analyzes real-world... data and treatment choices of individual healthcare providers. It delivers next-best actions and contextually relevant messages to the sales force. The solution updates insights every two weeks, helping teams plan better and engage customers more effectively. The project took about four months and is now driving interest across the organization.
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Observe. AI helped MaxorPlus improve agent coaching with screen recording and performance tools. MaxorPlus faced challenges training remote teams and...maintaining high customer service. With Observe.AI, supervisors gained full insight into calls and agent actions. This led to a 7% reduction in average handle time. Customer satisfaction and QA scores both increased by 2%. Over 100 member advocates earned promotions after better coaching.
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Xmplar implemented a mobile CRM solution for SRM Pharma, a pharmaceutical distributor in the UAE. SRM Pharma faced challenges with... tracking salespeople, planning daily sales journeys, and managing CRM data in Excel. The new application enabled GPS-based activity tracking, efficient daily planning, and mobile management of leads, contacts, and orders. Sales tracking improved, CRM management became streamlined, and customer engagement increased. The mobile interface boosted productivity and reduced manual work for the sales team.
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A U. S. pharmaceutical company faced many mergers and acquisitions. This caused problems with sales operations and data errors. Their...old sales commission system could not keep up with changes. They used Optymyze to help with business automation and data controls. As a result, they reduced data errors and improved sales strategy with better analytics.
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BeatRoute’s CRM SFA platform helped Nurturemed Pharma Inc. improve sales rep productivity. The company faced low sales, poor sample tracking,... and onboarding issues. BeatRoute provided goal-driven sales apps, scorecards, and gamified learning. Nurturemed saw a 20% increase in rep productivity and visit adherence. They also improved customer engagement and sales execution. The platform gave managers better control and real-time insights.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Ebn Sina Medical faced challenges in last-mile delivery, including inaccurate deliveries, inefficient routes, and poor visibility. They implemented DigIsal by... Unique Computer Systems to address these issues. DigIsal improved delivery accuracy with barcode scanning and electronic proof of delivery, optimized routes, and provided real-time tracking. As a result, Ebn Sina Medical saw improved delivery accuracy, reduced delivery times, and enhanced communication with pharmacies, leading to better patient care.
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Skynamo helped Enzymedica discover that 30% of their customers were not being visited or called. The sales team now uses... Skynamo to track visits, calls, and orders, improving accountability and transparency. Integration with Sage X3 ERP saves time and reduces errors by automating order entry. Managers use Skynamo's reporting to identify reps needing support and optimize sales activity. The switch from their previous software increased efficiency and data visibility for both sales and customer service teams.
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Linqia helped Bayer promote its One A Day Multivitamin 50+ on TikTok. The goal was to boost brand awareness among... adults over 50 using a dance challenge called “Teach Me How to Gummy.” Seven TikTok creators, including Alfonso Ribeiro, led the campaign. The campaign achieved a 41.5% view-through rate, a 102% increase in mentions, and $2.8 million in carted value. It also drove a 16.7% click-through rate and increased purchase intent by 1.7%.
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Hypetap ran an influencer marketing campaign for Claratyne to boost awareness during spring allergy season. Six creators made short videos... for TikTok and Instagram, following strict legal rules. The campaign reached over 8.7 million people and got more than 19 million impressions. Total engagements hit 2.68 million. A brand lift study showed an 8.38% recall lift in 8 weeks.
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Kolsquare helped Filorga launch its new TIME-FILLER INTENSIVE 5XP serum with an influencer marketing campaign. Filorga wanted to educate people... about its science-based skincare and boost brand desirability. Kolsquare's platform let Filorga find the right influencers and track campaign results in real time. The campaign delivered a 926.21% ROI, 5.38 million impressions, and €421,390 in earned media value. Filorga says Kolsquare made campaign management easy and improved their results.
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Humanz helped Cipla Pharmaceuticals run an influencer marketing campaign to raise awareness about testicular cancer. The campaign used South African... rugby star Faf De Klerk and the #FafChallenge hashtag to encourage men to talk about testicular cancer. Influencers and everyday South Africans joined the challenge, making the topic more approachable. The campaign trended as the number 1 topic on Twitter in South Africa for 5 days. It drove over 36,000 unique visitors to the educational website.
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Comscore Campaign Ratings helped a multi-national pharmaceutical company target high-income households. The company used extended demographics to segment audiences by... income, race, and presence of children. Over 63% of campaign impressions reached households earning $75k or more. A financial news publisher and a programmatic partner achieved 7% higher reach to high-income households than other partners. The client increased spend on top-performing networks to optimize future campaign reach.
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Teva Pharmaceuticals used LINK Mobility's WhatsApp Business API to launch Medi, an AI-powered virtual assistant. Patients now get instant, clear... medication information 24/7 through WhatsApp. This solution makes drug instructions easier to understand and reduces the risk of misuse. Medi learns from patient questions to improve over time. Teva is now seen as a digital healthcare leader.
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Notificare helped MedApp improve user engagement with its pharmacy app. MedApp used Notificare to send personalized push notifications and emails... to users about their medications and deliveries. The platform's automation and data filters allowed MedApp to send messages at the right time. After using Notificare's email-to-app strategy, app usage increased from 42% to 56%. MedApp now has better user engagement and retention with more personalized communication.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Quarizmi helped PromoFarma by DocMorris drive traffic to thousands of products using a Long-Tail approach. PromoFarma faced the challenge of... generating high-quality traffic for over 100,000 products. Quarizmi's technology focused on products that were not being exploited, creating ads and keywords automatically. Within weeks, PromoFarma reached its investment and return quotas, and Quarizmi exceeded the ROAS target before the second month. Nearly 90% of Quarizmi's active landing pages did not overlap with PromoFarma's, bringing new sales opportunities.
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ROI Hunter helped a top online pharmacy improve Facebook ad performance using Product Insights. The pharmacy had a large catalog... and wanted more control over which products were promoted. ROI Hunter split the catalog into goal-based product sets like bestsellers, new arrivals, and undervalued products. In one month, the pharmacy saw a 26% increase in return on ad spend and a 7% rise in click-through rate. The solution made it easier to promote the right products and boost ad results.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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OSF Digital used the Sitecore Experience Platform to build a secure community portal for Servier. The portal helps doctors and... healthcare professionals connect and share knowledge about hypertension. Servier staff can register new members using a progressive web app that works offline and meets GDPR rules. The solution lets users join discussions, create posts, comment, and share materials. This digital platform supports Servier’s mission to address major health challenges.
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AstraZeneca had problems with its old software management system. Employees found it hard to use, and managing over 3,700 applications... was slow and manual. AstraZeneca used Flexera’s App Broker and FlexNet Manager Suite to improve software asset management. They made a new app store for employees that was easier to use. In the first year, AstraZeneca saved nearly $2 million in labor costs. The company also reduced its software catalog by 89% and freed up 25,000 hours each year for other work.
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Datadog Product Analytics and Real User Monitoring helped Ibnsina Pharma reduce app crash frequency and increase add-to-cart conversion. The company unified... all monitoring needs into one platform, replacing fragmented tools. Teams used Datadog to identify user friction points and redesign the app, boosting developer productivity and enabling faster roadmap execution. Real-time insights improved customer experience and digital sales. Ibnsina Pharma now acts on data with confidence, driving measurable improvements in performance.
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MOVEit helped a major pharmaceutical company automate secure file transfers. The company needed to integrate acquired businesses and meet strict... compliance rules. MOVEit Central and Cloud Premium replaced manual FTP and insecure methods. The company now completes tasks in five minutes that once took days. They automated twenty major tasks and gained full audit trails for all file transfers. Plans include enabling secure pharmacy orders via web application.
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Tealium AudienceStream helped a global pharmaceutical organization create a single view of healthcare providers. The company integrated data from offline... and digital channels into their CRM for better sales call prioritization and real-time content personalization. They deployed Tealium across 50+ global websites and improved customer conversion rates by 25% through enhanced chatbot integrations. The solution ensured compliance with privacy laws and reduced IT complexity. The organization also improved ROAS and operational efficiency.
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Custobar helped PharmaMarket, an online pharmacy, improve email marketing and customer segmentation. PharmaMarket struggled with data management and limited automation... using their old tool. With Custobar, they gained better data quality, seamless e-commerce integration, and easy customer segmentation. They reactivated 4,000 inactive customers and sent 90,000 reminder emails, leading to over 1,100 purchases in three days. These campaigns drove an 80% increase in customer lifetime value.
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Splunk helps Recursion Pharmaceuticals improve data analysis and operations. The company uses Splunk to manage large data sets. This makes... their work faster and more reliable. Splunk supports better decision making in pharmaceuticals. Recursion Pharmaceuticals benefits from Splunk’s observability and data platform.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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ubisend automated the employee onboarding process for a global pharmaceutical company with over 5,700 employees. The company faced a complex,... evolving onboarding workflow that slowed HR and management. ubisend's chatbot platform replaced manual form processing with a conversational workflow, integrating with spreadsheets for real-time data. Management now reviews completed forms in minutes, not hours. The solution reduced admin workload and improved onboarding speed.
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The Bot Platform helped GSK automate employee onboarding, project management, and engagement. GSK used bots to standardize processes and improve... accessibility. The onboarding assistant saved HR teams many hours by automating routine tasks. Over 10,000 employees participated in a multi-language survey powered by bots. A compliance rollout bot supported more than 24,000 employees, making adoption easier and saving time for comms and IT teams. GSK praised the platform for its simplicity and user-friendly design.
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Verint helped Thermo Fisher Scientific improve customer experience analytics. The company had over 300 survey tools, causing chaos and inconsistent... branding. Verint's solution cut survey administration time in half. Customer satisfaction increased. Survey fatigue and frustration dropped. Thermo Fisher praised Verint's 24x7 support.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Acquia Campaign Studio helped Vericel automate and personalize communication for both healthcare professionals and patients. Vericel wanted to improve education... and engagement across these audiences. With Acquia Campaign Studio, Vericel launched its first automated campaigns in just six weeks. Email read rates and clickthrough rates were higher than industry averages. The company also saw a measurable increase in physician-driven activations.
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Flowlu helped a pharmaceutical consultancy company improve project management. The company needed a tool to manage projects, tasks, and client... communication. They switched from 5pm to Flowlu for better features and easier use. The team found Flowlu easy to learn and liked its customizability. It took about two weeks to get started and a month for full adoption. The company now tracks project progress and streamlines work with Flowlu.
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Arbor Pharmaceuticals faced challenges with their manual, paper-based quality management system. It was difficult to manage change control and document... approvals. They switched to TrackWise Digital, built on Salesforce, to streamline these processes. The new system improved document retrieval and approval times, saving over 800 hours per year. The team now finds the system user-friendly and efficient, reducing IT help requests.
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Ibexa DXP helped medac, a global pharmaceutical company, unify its digital presence. medac had many country websites with different designs... and CMS platforms. The company needed one system to share content and keep a strong brand message. Ibexa DXP was chosen and implemented in about 6 months, bringing 11 out of 12 country sites together. The new platform made it easy to monitor content, share images, and improve sites. Website traffic increased a lot after the change.
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Drooms helped MUVON Therapeutics secure funding for phase II clinical trials. The Swiss biotech startup used Drooms' data room to... share confidential documents with investors. Drooms provided GDPR-compliant security and reduced admin work, especially for NDAs and uploads. Real-time insights let MUVON track investor activity and improve fundraising. The platform's access controls and watermarking protected sensitive data. MUVON's team found setup easy and could manage investor permissions with confidence.
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Lytho DAM helped MilliporeSigma centralize over 1,600 global assets and enforce brand compliance. The platform improved content review, added structure,... and reduced errors. Teams now use a single source of truth for branding and SOP materials. 420+ metadata tags and 78 active users support accurate search and adoption. Content reviews nearly matched a full year’s volume in just 4 months, boosting SOP awareness.
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CELUM helped Sartorius create a single source of truth for all digital assets. Sartorius needed a content supply chain platform... to manage assets for 16,000 employees worldwide. Before CELUM, assets were scattered and hard to find, slowing down sales and marketing. CELUM integrated with their systems and gave easy, 24/7 access to the latest assets. The marketing team could now share high-quality content quickly and globally. Employees and partners found assets faster and replaced old, inefficient systems.
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Zebra's package performance qualification solution helped Altru Specialty Pharmacy. The pharmacy used the solution to improve their package handling. The... solution made their process better. The pharmacy saw better results in their daily work. The case shows how Zebra's technology helps pharmacies work smarter.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Animaker helped GSK, a global pharmaceutical company, create over 2000 branded videos in one year. GSK needed to keep brand... consistency and authenticity in their communications. Their old tools made videos that did not match their style. With Animaker, GSK could fully customize animated characters and follow strict brand guidelines. This solution saved GSK more than $1.4 million in video production costs.
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uStudio helped a mid-size pharma company support remote teams using private podcasting. The company used media solutions for training, learning... development, sales enablement, and workforce communication. Private podcasting improved communication for remote employees. The solution focused on secure, internal audio content delivery. The company enhanced team engagement and knowledge sharing.
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MangoApps helped PROBIOMED, a Mexican biopharmaceutical company, replace their old intranet. PROBIOMED wanted better ways for employees to talk and... work together. MangoApps gave them all the features and integrations they needed. The platform improved internal communication for employees in different places. It also helped PROBIOMED combine their tech tools and boost company culture and engagement.
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Good-Loop helped Canesten fight the stigma around feminine care with a Watch to Donate ad campaign. The campaign used programmatic... video and let viewers unlock donations to women’s health charities by watching the ad. The Good-Loop format achieved an 80% completed view rate, 10% higher than the benchmark. 75% of viewers felt the campaign reflected positively on Canesten. 6 in 10 were more likely to watch the Good-Loop ad than a standard ad. The campaign drove 150% higher brand affinity than a standard ad.
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Verint helped Thermo Fisher Scientific improve customer experience analytics. The company had over 300 survey tools, causing chaos and inconsistent... branding. Verint's solution cut survey administration time in half. Customer satisfaction increased. Survey fatigue and frustration dropped. Thermo Fisher praised Verint's 24x7 support.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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ContractWorks CLM helped Sandoz cut legal document drafting time from 30 minutes to under 4 minutes. This led to an... 87% boost in productivity. Sandoz now saves $313,200 each year and avoids human errors. The system automates contract workflows and supports e-signatures. ContractWorks also ensures secure, consistent data sharing across all contracts.
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Gatekeeper helped Exscientia automate their NDA process. Before, the legal team spent hours managing contracts through email and spreadsheets. After... using Gatekeeper, they saved nearly four hours each week. The platform's user-friendly design and pricing model fit the whole company. Exscientia also benefited from smooth implementation and native NetSuite integration.
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Mimecast Email Security helped Quotient Sciences protect customer data and simplify IT management. The company needed a single security solution... for advanced threats and email security. Mimecast blocked thousands of emails daily, saving the IT team time. Customers trust Mimecast as a leader in email security. The integrated console gave granular controls for better data protection.
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NAKIVO Backup & Replication helped Dita EstFarm, a pharmaceutical company in Moldova, save 90% on storage space. Dita EstFarm needed... reliable VM backup and recovery to meet regulatory requirements and protect data for over 200 pharmacies. Their old solution was slow and required agent installation on each server. With NAKIVO, they improved backup efficiency and reduced storage needs dramatically.
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Netwrix Endpoint Protector helped Aspire Pharmaceuticals protect sensitive data. Aspire needed strong data security and real-time access control. The company... set up Netwrix Endpoint Protector in just hours. The solution gave Aspire better monitoring and control over employee activity. Aspire now manages data access and sharing with more confidence.
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SurveyGoo helped Arkivum understand clinical trial processes and digital archiving needs. The project targeted specialist roles in pharmaceuticals, biotech, and... healthcare across the UK, Europe, and the USA. SurveyGoo completed 305 surveys, with 50% from the USA and 40% from Europe. The survey provided key insights for Arkivum and supported their PR efforts. Results included data tables, summary charts, and a PowerPoint presentation.
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MasterControl helped QuVa Pharma move to a paperless environment. This boosted productivity and improved throughput. Operations and quality departments became... more aligned. Right-first-time metrics also improved. The case study shows how digital manufacturing solutions can help pharmaceutical companies stay competitive.
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Verint helped Thermo Fisher Scientific improve customer experience analytics. The company had over 300 survey tools, causing chaos and inconsistent... branding. Verint's solution cut survey administration time in half. Customer satisfaction increased. Survey fatigue and frustration dropped. Thermo Fisher praised Verint's 24x7 support.
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Vendavo helped Cencora improve profitability and optimize margins. Cencora used Vendavo to streamline pricing operations and manage complex pricing at... product and customer levels. The solution enabled the pricing team to focus on strategic initiatives and align with sales and finance. Cencora closed revenue gaps and drove margin growth while meeting customer agreement constraints. Consistent results increased stakeholder trust and made future improvements easier.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Janricsan Pharma Private Limited improved their field service operations with Fieldproxy. They used real-time dashboards and geofencing for task allocation.... Operations were moved online, making it easier for sales teams to access data. This helped them save time and increase revenue.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Docusign eSignature helped AstraZeneca speed up agreement signing. 85% of agreements now take less than one day. The company saw... a 16% increase in customer satisfaction. AstraZeneca improved system stability by 80%. The solution met strict regulatory needs in the pharmaceuticals industry. Faster digital processes helped bring life-saving treatments to market sooner.
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Docusign eSignature helped AstraZeneca speed up agreement signing. 85% of agreements now take less than one day. The company saw... a 16% increase in customer satisfaction. AstraZeneca improved system stability by 80%. The solution met strict regulatory needs in the pharmaceuticals industry. Faster digital processes helped bring life-saving treatments to market sooner.
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Cognigy. AI helped Bayer launch DSO Go, an AI Agent that supports employees during major organizational change. The tool uses...generative AI to answer questions and provide information about Bayer's new operating model. DSO Go was deployed in just 4 months. It supports 9 languages and reached 19,000 unique users in the first two months. The solution achieved an 80% satisfaction rate among employees.
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Kore. ai helped a global pharmaceutical leader modernize IT support for over 40,000 employees. The company faced high support volumes,...slow resolutions, and fragmented experiences. Kore.ai deployed an AI-powered IT assistant to centralize and automate support. The solution handled 4.6 million support minutes, cut support call volume by 10%, and improved user productivity by 20%. This AI solution unified support and scaled automation across the enterprise.
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CIENCE helped CosmosID with sales development and orchestrated outbound marketing. CosmosID is a microbial genomics platform for rapid microorganism identification.... CIENCE generated leads and managed multi-channel outreach for CosmosID. The partnership supported CosmosID’s growth in the pharmaceuticals sector. CosmosID benefited from targeted sales playbooks and improved lead management.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Adspert helped Fliegende-Pillen. de manage Amazon Ads for their large product range. Manual bidding was too hard and took too...much time. Adspert automated over 74,000 bid changes and gave more than 900 keyword suggestions. The team saved over 240 man-hours in three months. Their ACoS target was met and even exceeded. The customer rates Adspert highly for being innovative and personal.
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Bayer used InMarket’s Audiences, Preceptivity, and Moments solutions to promote its 'Health for All' campaign. The goal was to increase... awareness of Bayer’s product portfolio and drive sales across multiple retailers. Bayer targeted women ages 30-55+ interested in health and wellness, using geo-location and real-time engagement in pharmacy and drug stores. The campaign helped Bayer stand out to shoppers and boost incremental sales and return on ad spend. Quantifiable results are not provided in the content.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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eSSENTIAL Accessibility helped Merck make its digital properties accessible for people with disabilities. Merck used assistive technology, a brand disability... channel, and digital evaluation to remove barriers. Over 13,000 people engaged with Merck digitally after these changes. The solution improved inclusion, supported career opportunities, and ensured compliance with WCAG standards. Merck now projects a disability-friendly brand and enhances the online experience for all users.
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Nutshell CRM helped Genoskin replace Excel and Teamleader for sales tracking. The team found Nutshell easy to use and quick... to adopt. The CEO and European sales team fully embraced the tool. Support from Nutshell was responsive and creative, helping with the transition. Genoskin's revenue roughly doubled in the last year after implementing Nutshell. The company is now expanding to new markets.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Craftware used Salesforce Service Cloud to deliver Managed Service for a global pharmaceutical company. The company needed to support 5,500... users in 90 countries and meet strict legal and business needs. Craftware provided 8x5 support, system customization, and compliance with GDPR. The solution reduced incidents by 40% and improved system uptime. The system now helps medical and sales reps manage daily tasks and communication with doctors.
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Keap helped Avalon Pharmacy boost revenue by 20% year over year. Before Keap, the pharmacy struggled to capture patient contact... info and faced falling sales due to COVID and big competitors. Using Keap's CRM and marketing automation, they collected walk-in info with landing pages and sent segmented nurture emails. This improved patient engagement and kept sales strong. Keap made it easy for the pharmacy to educate customers and grow despite tough market conditions.
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C3 AI Process Optimization helped a global pharmaceutical company improve batch manufacturing yield. The company faced delays and manual work... in analyzing batch data, making it hard to act on insights. C3 AI deployed its solution in 5 months, unifying 4 years of data from multiple systems. The new system provided real-time yield prediction and fast access to historical data. This reduced manual analysis time and improved decision-making for process engineers.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Dstillery’s Custom Predictive Social Audience helped a pharmaceutical brand beat its cross-screen CTR benchmark by 55%. The brand wanted to... target users engaging with competitor-related content after negative PR hit their rival. Dstillery used AI audience modeling and social data from over 50,000 sources to build a niche audience. The campaign allowed the brand to quickly capitalize on competitor missteps. Custom AI models and ProspectRank® technology powered the targeting strategy.
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Press Ganey helped a leading pharma company make shingles vaccine access easier. They used a multilingual vaccine locator to reach... more patients in their preferred language. This solution expanded vaccine adoption. The case shows how technology can improve healthcare access for diverse groups.
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PharmCo Rx uses Podium to help patients in South Florida. They improved communication and payment collection. Their response time to... new leads is 2 minutes. They have 770 Google reviews. Webchat lead volume increased by 3.9 times.
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Mindtickle helped Integrace Health improve sales team adoption and engagement. The company faced low platform use and inconsistent sales enablement... after acquiring a new business. Mindtickle introduced a certification program and manager dashboards. This made content easier to access and reduced onboarding and administrative time. Sales reps gave an 82% approval rating for the new system.
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Idorsia used the ACTO platform to train 480 sales representatives for a new product launch. The company needed to prepare... its team quickly and effectively. ACTO helped them deliver training fast. The training supported a successful product launch. Idorsia improved learning effectiveness with ACTO.
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Empuls helped a life sciences technology company improve employee retention. The company struggled to keep skilled employees due to a... lack of consistent rewards and recognition. Empuls provided a flexible, user-friendly platform for real-time recognition and spot awards. Employees could choose from many reward options, including family vacations and dining. The company saw a more engaged and productive workforce, with better retention rates.
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Vantage Circle helped ACG boost peer-to-peer recognition by 66%. ACG needed a platform to improve employee engagement and offer global... benefits. The company wanted remote access, a transparent rewards system, and exclusive employee discounts. Vantage Circle delivered these features, supporting ACG's workforce satisfaction and recognition goals.
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Avercast helped Doctor's Best improve their supply chain forecasting. Before Avercast, Doctor's Best used a complex spreadsheet for planning. With... Avercast, they now create yearly forecasts for raw materials and compare forecasts from Amazon and I-Herb. The software is easy to use and helps them keep inventory available without excess. Doctor's Best increased their inventory turns from 3-4 times a year to about 5.2 turns per year.
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Minitab Statistical Software helped LG Chem improve quality and prevent process failures. The company faced a challenge with employees lacking... statistical knowledge. Minitab provided training, cloud-based tools, and strong technical support. LG Chem used Minitab for drug design, method validation, and stability studies. In 2023, innovation activities brought over 1000 billion KRW (over $73 million) in financial benefits. Minitab became a key part of daily work and quality improvement.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Pfizer faced inefficiencies with their invoice and workflow systems during global expansion. They needed a solution to support operations across... multiple countries. Pfizer partnered with Tungsten to implement Tungsten ReadSoft and Tungsten Process Director. This integration led to seamless global operations and saved Pfizer $2 million annually.
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Volunteer by Submittable helped Trulieve boost employee volunteer program participation by 55%. Trulieve, a medical cannabis company, struggled with manual... processes and low engagement. The Submittable platform centralized event creation, communication, and reporting. Employee sign-ups grew from 200 to nearly 800. The solution made volunteering easy and improved impact tracking for compliance.
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Algo's automated replenishment platform helped Arrotex Pharmaceuticals improve its supply chain. Arrotex faced problems with high labor and transportation costs... and too much time spent on stock monitoring. The solution used demand forecasting and automated ordering to cut down on manual work. Pharmacists now spend less time on stock and more time helping customers. The new system also reduces labor and transport costs by making restocking more efficient.
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MentorcliQ helped Takeda run strong and consistent mentoring programs. Takeda used MentorcliQ's mentoring software to support employee development. The focus... was on making every mentoring program effective. Takeda saw improved consistency across their mentoring efforts. The solution supported their talent and learning goals.
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GumGum's Mindset Graph helped Norgine launch a new Movicol OTC variant. The campaign used contextual intelligence to target premium OLV... inventory through The Trade Desk. Movicol achieved 4x higher TVQI scores compared to keyword targeting. The campaign also delivered efficient CPMs and improved brand presence in safe, relevant environments. Contextual advertising proved to be a scalable, high-quality solution for the brand.
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Mimecast Email Security helped Quotient Sciences protect customer data and simplify IT management. The company needed a single security solution... for advanced threats and email security. Mimecast blocked thousands of emails daily, saving the IT team time. Customers trust Mimecast as a leader in email security. The integrated console gave granular controls for better data protection.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Swoop used its privacy safe real world health data to help a pharmaceutical brand reach patients with a mental health condition. The brand targeted... a niche segment on CTV platforms. About 20% of exposed ideal patients made a doctor’s appointment within three months. The campaign outperformed industry benchmarks by 12 times. Swoop enabled safe and effective patient targeting for sensitive health campaigns.
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Responsive Proposal Builder cut proposal template creation time by 90% for a large pharmaceutical company. The team now builds templates... in 20 minutes instead of half a day. They save about 20 hours per week and process three to four proposals weekly. Proposal writers and subject matter experts spend less time on formatting and more on science. The SaaS solution improved efficiency and proposal quality within three months.
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SAP margin optimization solutions by Vistex helped a global pharma and personal health manufacturer gain full visibility into contracts and streamline audits. The company faced... challenges with limited contract visibility, inconsistent pricing, and complex rebate management. Vistex provided an integrated SAP solution, improving audit trails and business processes in just 9 months. The solution enabled better pricing analysis, rebate tracking, and deal management. The company reduced total agreements by 60%, cutting manual work and boosting efficiency.
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AgiLab integrated ONLYOFFICE editors into its platform to help researchers manage documents securely and work together better. The team chose... ONLYOFFICE over Microsoft Office because it was easy to integrate and worked well with MS formats. With ONLYOFFICE, AgiLab users can export and import Office documents, do complex calculations, and view reports. The integration speeds up collaboration and keeps the work environment secure. AgiLab's CEO says the partnership made it easy to set up lab notebooks for teams.
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Empuls helped a life sciences technology company improve employee retention. The company struggled to keep skilled employees due to a... lack of consistent rewards and recognition. Empuls provided a flexible, user-friendly platform for real-time recognition and spot awards. Employees could choose from many reward options, including family vacations and dining. The company saw a more engaged and productive workforce, with better retention rates.
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Microsoft Advertising helped Hearts & Science and Telfast improve allergy season campaigns. They used custom API signals for pollen data... and postcode targeting. Microsoft Curate reduced campaign complexity from 250 to 14 line items. The team updated data every 30 minutes and targeted high-pollen areas. This cut media waste and boosted ad impact. The solution also reduced reliance on third-party cookies.
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Matas uses Sleeknote to boost lead generation and guide website visitors to the right offers. They run competitions to get... more newsletter signups. Sleeknote popups help shoppers pick the right products, like fragrances or foundations. Matas also uses Sleeknote to promote new products and sales, such as a 20% discount on fragrances. This helps Matas increase sales and give visitors useful information.
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Meridian helps over 600 AbbVie employees manage 300,000+ CAD drawings and files. AbbVie needed better control of engineering documents. Meridian... engineering document management gave them secure, compliant access. Employees now find and use files faster. This improved efficiency and document control. The solution supports strict industry compliance.
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LiveRamp helped Eli Lilly unify siloed first-party data across over 50 websites. The goal was to create a connected, 360-degree... customer view without third-party cookies. LiveRamp's onboarding and activation tools enabled seamless direct-to-platform activation and improved addressability. Eli Lilly prioritized privacy and compliance while enhancing marketing impact. The solution supports internal data collaboration and overcomes signal loss.
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StackAdapt helped Sanofi boost job site traffic by 141%. Sanofi struggled to attract top talent with traditional job postings. Havas... People used StackAdapt’s platform for a multi-channel recruitment campaign. They used ABM targeting, browsing audiences, and custom creatives. The campaign increased brand awareness by 14% and brought in over 3,400 new visitors to Sanofi’s careers page each month.
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DeepIntent's Patient Modeled Audiences helped a pharmaceutical company promote an app for patients with Hereditary Angioedema. The goal was to... increase awareness and downloads of the app. The solution targeted custom patient audiences. The campaign resulted in 29 app downloads in 30 days.
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BYYD ran an advertising campaign for Espumizan L. The goal was to increase brand recognition and educate users about the... product. The team used fullscreen and video ads, targeting users by age, gender, and interests like health and nutrition. They optimized the campaign using BYYD platform data and Gemius tracking. The campaign exceeded targets for impressions and reached thousands of unique users. The average video view-through rate was 64%.
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Envoy visitor management helped AMAG Pharmaceuticals meet strict compliance rules. The company needed to keep digital records for audits and... make sure all visitors were easy to identify. Envoy's system let them track visitors, print badges, and use pre-registration. AMAG now keeps seamless digital records for audits. Badges help tell visitors from employees. Registration lets the front desk know who is coming each day.
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Tealium AudienceStream helped a global pharmaceutical organization create a single view of healthcare providers. The company integrated data from offline... and digital channels into their CRM for better sales call prioritization and real-time content personalization. They deployed Tealium across 50+ global websites and improved customer conversion rates by 25% through enhanced chatbot integrations. The solution ensured compliance with privacy laws and reduced IT complexity. The organization also improved ROAS and operational efficiency.
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Superchat helps easyApotheke Duderstadt manage customer communication across WhatsApp, email, and Instagram. The pharmacy needed a GDPR-compliant way to use... WhatsApp Business. Superchat provided a universal inbox and easy access for multiple staff. The team now responds faster and keeps messages organized. This led to a simpler customer experience and higher satisfaction.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Salesforce Data Cloud helped Dr. Reddy’s Laboratories connect data from many sources. This unified data improved engagement with healthcare professionals.... The company used AI and analytics to better understand customer needs. As a result, Dr. Reddy’s Laboratories increased the impact of their outreach and built stronger relationships with HCPs.
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Syniti Knowledge Platform helped a global pharmaceutical company standardize materials master data across APAC. The company faced challenges with manual... processes, lack of visibility, and diverse regulatory requirements. Syniti's Master Data Management solution enabled faster product launches and improved real-time operations. The rollout included robust change management and phased deployment, reducing manual tasks and increasing process accountability. The solution improved data consistency and accelerated new product introduction.
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Lytho DAM helped MilliporeSigma centralize over 1,600 global assets and enforce brand compliance. The platform improved content review, added structure,... and reduced errors. Teams now use a single source of truth for branding and SOP materials. 420+ metadata tags and 78 active users support accurate search and adoption. Content reviews nearly matched a full year’s volume in just 4 months, boosting SOP awareness.
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OSF Digital used the Sitecore Experience Platform to build a secure community portal for Servier. The portal helps doctors and... healthcare professionals connect and share knowledge about hypertension. Servier staff can register new members using a progressive web app that works offline and meets GDPR rules. The solution lets users join discussions, create posts, comment, and share materials. This digital platform supports Servier’s mission to address major health challenges.
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ON24 helped MilliporeSigma generate 3,500 leads with its webinar platform. MilliporeSigma used ON24 to run digital events and reach a... large audience. The platform made it easy to engage participants and collect data. This led to more qualified leads for their sales team. The case shows how ON24 supports lead generation in the pharmaceuticals industry.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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Awarathon's AI-enabled sales simulator helped JB Pharma boost medical representative confidence by 25%. The platform provided continuous training and personalized... feedback, improving product detailing accuracy by 35%. Medical reps practiced in realistic, AI-driven simulations, mastering skills twice as fast. The solution ensured reps handled objections better and reached high proficiency in real doctor discussions.
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Model N helped Novartis improve revenue management. Novartis used Model N's revenue management solutions for the pharmaceutical industry. The partnership... focused on optimizing revenue processes. Novartis aimed to maximize revenue and streamline operations. Model N provided industry-specific tools for better results.
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