Success Stories | Customer Results & Use Cases in the Pharmaceuticals

Advantage CSP Health Portal helped Mylan build a flexible health platform. Mylan launched Health Coach, a free in-pharmacy program to... improve patient health and boost brand loyalty. Med Mentor app gave patients reminders and personalized support for medication adherence. Digital signage with Mylan health tips reached over 500 medical centres and pharmacies in Canada. Mylan saw increased brand awareness and better healthcare outcomes for patients.
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Biogen used Contentful and AI Actions to fix slow, costly translation workflows. The old CMS made it hard to manage... content in 30 languages. Contentful unified their content and let teams publish faster. AI Actions automated translations, saving $50,000 a year. Editors now translate pages in minutes, not weeks. Biogen can focus on better digital experiences for healthcare professionals.
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Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
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Epikast used Veeva Vault CRM and Service Center to unify its inside sales and customer service teams. The company faced... challenges with fragmented systems and slow, disconnected sales processes. By adopting a single platform, Epikast enabled faster sales execution and highly personalized engagement with healthcare professionals. The rollout took just 2.5 months, with Service Center activated in under two weeks. Epikast now benefits from deeper customer context, streamlined operations, and improved collaboration across commercial teams.
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Laserfiche helped MilliporeSigma cut review and approval time for testing data by 85%. The STARS system centralized and standardized packaging... test data, reducing manual errors and improving compliance. Staff now use mobile forms to input and track test results, making audits easier. The lab team reclaimed time to explore new packaging materials and respond faster to service tickets. The new process is easier for new team members to learn and supports ongoing innovation.
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Syskit Point helped Coripharma save four hours a day by centralizing access reporting. The IT team used to spend many... hours checking user access across SharePoint sites. With Syskit Point, they now manage permissions in bulk and monitor access from one place. This led to saving a half-person’s worth of work and improved compliance with regulations. Coripharma can now quickly provide auditors with access overviews and manage user provisioning faster.
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Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
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Bluefish Pharmaceuticals used X-Docs from Lasernet Group to improve quality management. They moved from a manual, paper-based system to a... digital EQMS in under three months. This change reduced manual administration by about two-thirds. The new system gave Bluefish full visibility and better compliance across quality workflows. Automated reporting and alerts helped staff act quickly and improved transparency. Bluefish now has a stronger foundation for future growth in pharmaceuticals.
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Fagron used MasterControl to improve quality management. They focused on quality control and training management. The system helped them manage... documents and data better. Fagron aimed to meet strict regulations in the pharmaceutical industry. MasterControl supported their compliance and reduced risks. This led to better product quality and safety.
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ActiveDocs helped Bayer HealthCare Pharmaceuticals automate contract document creation. Before, the legal team made all contracts by hand, which took... a lot of time. With ActiveDocs and SharePoint, users now answer a few questions and the system builds the right documents. Nintex workflows guide review and approval. This solution removed manual work, sped up deployment, and made compliance easier. Now, Bayer's teams create and manage contract sets quickly and with less risk.
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Componize CCMS helped a global life science company improve technical documentation. The team automated version control and streamlined collaboration for... writers and subject matter experts. They reduced manual errors and improved compliance with ISO standards. Audit trails made reporting and traceability easier. The company now produces accurate, high-quality documentation faster.
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Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
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Docsvault helped Acino Pharma, a Swiss pharmaceutical company, streamline document review and approval. Over 3,000 employees now use a centralized... repository to manage documents and collect digital signatures. The solution enabled secure sharing with external partners and automated workflows, reducing approval delays. Productivity increased and the company reduced its carbon footprint. Docsvault also ensured compliance with FDA and EudraLex requirements.
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SoftExpert Suite helped BIOMM cut document management costs by 40%. The platform made it easier to manage and control quality... system documents. BIOMM improved the flow and status of information and data. The company gained more time to focus on quality assurance improvements. The solution supported compliance with regulatory requirements. BIOMM saw better governance and higher quality in document management.
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Pfizer used the CARA Platform to replace legacy systems for regulatory, quality, legal, and labelling documents. The company consolidated four... systems and managed 18 million documents for 40,000 users. CARA improved user experience and reduced training needs with a unified interface. The legal team gained new features for contract management, including comparison and redaction. Pfizer achieved major cost savings and streamlined its in-house infrastructure.
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Charles River Laboratories uses M-Files to manage regulated documentation. The platform helps them streamline workflows for compliance. M-Files also supports... global scientific collaboration. This improves document control and efficiency for their teams. The solution helps meet strict industry regulations. Charles River Laboratories benefits from better workflow and collaboration.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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MilliporeSigma used LaserVault ViTL to solve backup and recovery problems. They eliminated manual tape management and storage. This led to... time and cost savings. ViTL made it easy to replicate data for disaster recovery. The solution provided a simple interface and automated backups. MilliporeSigma now has better data protection and less risk of business interruption.
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HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
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HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
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Epikast used Veeva Vault CRM and Service Center to unify its inside sales and customer service teams. The company faced... challenges with fragmented systems and slow, disconnected sales processes. By adopting a single platform, Epikast enabled faster sales execution and highly personalized engagement with healthcare professionals. The rollout took just 2.5 months, with Service Center activated in under two weeks. Epikast now benefits from deeper customer context, streamlined operations, and improved collaboration across commercial teams.
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CRMJetty built a Salesforce vendor management portal for a leading pharmaceutical manufacturer. The portal used advanced access controls and encryption... to protect supplier data. This solution achieved 99% confidentiality of supplier information. The company saw a 15% increase in collaborative projects with suppliers. Workflow efficiency improved by 25% and data breaches dropped. The portal fostered trust and secure information sharing.
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AbbVie used Pega to improve how it interacts with physicians. The company needed a new marketing technology stack with a... strong decisioning engine. Pega was chosen for its business rule management and process automation. AbbVie built an AI-driven engine called AIDEN with Pega and Accenture. Early results show more flexibility, lower costs, and less manual work. AbbVie plans to expand AIDEN across its US commercial teams.
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Sanofi Genzyme used Novatek International's cloud-based solution to manage environmental and utility monitoring data. The project aimed to reduce workload,... improve data integrity, and automate trend analysis. Implementation took less than six months, with 8 key users trained on site and 35 users trained remotely. Over 44,000 environmental and 9,000 utility samples were managed post-implementation. The QC department successfully digitalized its activities, meeting regulatory and validation needs.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Omnipresence CRM helped Sanofi China deploy a unified, cloud-based CRM to over 5,500 users. The solution replaced legacy systems and... improved omnichannel customer and employee experiences. Sanofi achieved compliance with Chinese Data Residency and PIPL laws. The CRM enabled better decision making, streamlined operations, and reduced total cost of ownership. Integration with Microsoft Dynamics 365 and Teams accelerated communication and business outcomes.
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CoolLife. io provided a Virtual Data Room and CRM system for pharmaceutical companies and research institutions. The solution secured clinical...trial data and regulatory documents with user tracking and access permissions. Dynamic watermarking and version control helped maintain compliance with FDA, HIPAA, and GDPR. Integrated project management tools streamlined drug development and compliance reporting. The system improved data security, efficiency, and regulatory compliance for sensitive research workflows.
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SRM Pharma used Xmplar's mobile CRM solution to replace Excel-based sales tracking. The new system enabled GPS tracking of sales... activities and improved daily planning for their sales team. Sales managers now monitor field activities in real time. The mobile app helps create and manage leads, contacts, and orders efficiently. SRM Pharma saw better customer engagement and higher productivity after implementation.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Jedox helped Rommelag speed up its consolidation process by 4x. Rommelag used to rely on Excel for consolidating 24 subsidiaries,... which was slow and lacked transparency. With Jedox, they automated data flows and centralized financial planning and reporting. The new system gives real-time access to group financials and supports both legal and management consolidation. Reporting is now faster, more accurate, and can adapt as the company grows.
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MediSpend used GoodData to help life sciences companies track and report payments to healthcare professionals. Manual tracking was slow and... risky, so MediSpend embedded analytics into their workflow. GoodData’s Life Cycle Management feature cut onboarding time from days to hours. About 35-40% of MediSpend’s customers now use the Insights platform. The company also reduced costs by eliminating a separate ETL partner and streamlining onboarding.
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Merck Semoy used Dream Report to modernize its outdated systems. The company needed to boost efficiency and meet compliance standards.... Dream Report helped standardize reporting and improve visibility into production data. This change supported better operations and compliance. Merck Semoy moved closer to operational excellence with these improvements.
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Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
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AnyLogic helped a large pharmaceutical company plan a new drug launch. Bayser Consulting used agent-based simulation to model interactions between... patients, doctors, and sales reps. The model tested different mixes of direct advertising and personal selling. It identified the best promotional strategy and forecasted drug sales. The company gained insights into key decision points and sales drivers.
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Domo helped TheraSkin, a Brazil-based pharmaceutical company, unify data from many sources into one secure platform. Before Domo, TheraSkin struggled... with inconsistent data and slow reporting, making it hard to make fast decisions. With Domo, they built a single data warehouse, managing over 980 million records and creating nearly 1,200 cards across 50 dashboards. Now, business users access real-time, verified data for better decisions in marketing, sales, and operations. Domo's alerts and visualizations save time and support a data-driven culture at TheraSkin.
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Nexla helped a leading healthcare technology and pharmaceutical company process over 400 TB of physiological sensor data in just 10 days. The company cut... data processing time by more than 50x, from 6 minutes to 8 seconds. Nexla automated data ingestion, transformation, and monitoring, reducing manual work and costs. The solution enabled faster integration of new devices and ensured compliance with robust encryption. Data scientists and engineers saved significant time and resources.
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Splunk Enterprise helped Recursion Pharmaceuticals manage terabytes of lab data daily. The company used Splunk to track 700,000 TIFF files... weekly, boosting productivity by 800% in 10 months. Splunk enabled real-time visibility into experiments and automated processes. The platform was fully adopted in three months, saving time and costs compared to traditional LIMS software. Machine learning and analytics from Splunk informed critical drug discovery work.
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TARGIT Decision Suite helps Amgros save Danish hospitals over DKK 8. 7 billion each year. Amgros replaced static reports with...dynamic, real-time data access for all employees. Teams now use TARGIT to track procurement, pricing, and stock levels. Every department can make fast, data-driven decisions. Employees spend less time retrieving data and more time analyzing it. TARGIT supports Amgros in supplying the right pharmaceuticals at the best price.
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KNIME helped Wave Life Sciences process over 200,000 observations in 24 months. Scientists used KNIME WebPortal to analyze qPCR data... and detect errors early in research. The platform enabled fast prototype development and reduced human error with workflow automation. Wave used KNIME for cheminformatics, bioinformatics, and data science collaboration. Domain experts gained direct access to data, saving significant time and improving research quality.
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Bioforum the Data Masters used Sisense Fusion to improve data analytics and visualization in clinical trials. They needed a scalable... solution to handle large, complex data sets and meet new regulatory demands. Sisense Fusion powered Bioforum’s BioGRID platform, making it easy to review, clean, and manage clinical data. The platform helped Bioforum and its clients make faster, better decisions with clear dashboards and reports. This led to more efficient internal processes and better service for clients.
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Bioforum the Data Masters used Sisense Fusion to improve data analytics and visualization in clinical trials. They needed a scalable... solution to handle large, complex data sets and meet new regulatory demands. Sisense Fusion powered Bioforum’s BioGRID platform, making it easy to review, clean, and manage clinical data. The platform helped Bioforum and its clients make faster, better decisions with clear dashboards and reports. This led to more efficient internal processes and better service for clients.
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ThoughtSpot helped Midas Pharma move from static Excel reports to real-time, self-service analytics. In just four months, 72% of users... adopted the platform, spanning 11 departments and 5 global affiliates. Teams now create over 10,000 visualizations each month, with 99% of queries returning in under one second. The shift saved users three to four hours per week and fostered a culture of data ownership. Business users now build their own insights, reducing reliance on the data team.
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Bayer used HH Global's technology to improve global marketing processes. They needed better brand consistency and faster approvals across many... markets. HH Global provided a digital platform for POS activities, enabling teams to share best practices and reuse assets. Bayer gained more visibility, lower costs, and higher process efficiency. The partnership delivered 140 billion items annually across 61 markets over 10 years.
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HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
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JINGdigital营销自动化系统帮助某美国制药企业提升与医生群体的互动。企业通过带参二维码引流和微信行为数据收集，实现个性化内容推送。CRM数据沉淀和标签实时维护优化了精准运营。图文内链接点击率超过50%。粉丝留存率提升至85%以上。

Dr. Reddy's Laboratories used Informatica Intelligent Data Management Cloud to automate data governance and integration. They cut data pipeline development... time by 50%. The platform processes 5,000 records per second, enabling rapid AI-driven drug discovery. Data quality now exceeds 95%, supporting reliable clinical and R&D analytics. Zero pipeline failures and 20% less monthly engineering effort boost innovation and speed new therapies to market.
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Vericel used Acquia Campaign Studio, based on Mautic, to automate communication with both physicians and patients. In just six weeks,... Vericel launched its first automated campaigns. Email read and clickthrough rates were consistently above industry averages. The company saw a measurable increase in physician-driven activations. Automation helped Vericel engage healthcare audiences and streamline outreach.
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Redpoint CDP helped a global life sciences company unify all customer data into a single source of truth. The company used... real-time segmentation and identity resolution to map individuals to B2B parent accounts. This enabled precise personalization and improved digital marketing and analytics. The solution increased operational efficiency and enhanced marketing automation. The company maintained its existing MarTech stack while optimizing customer journeys across channels.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Flowlu helped a pharmaceutical consultancy company improve project management. The team switched from 5pm to Flowlu for better tracking and... automation. They needed a tool that was easy to use and could handle complex projects. Flowlu's project templates and task automation made it easier to manage many projects. The team found onboarding quick and liked the customizable workflows. Flowlu also helped them organize tasks and deadlines for better results.
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Bioderma used SALESmanago's AI Customer Engagement Platform to power its BIOsfera loyalty programme. The brand saw a 470% increase in... open rates and an 800% rise in click-through rates. Bioderma connected offline and online experiences for customers. They used advanced segmentation to personalize skincare content. The program built a strong community focused on education and loyalty.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Foxy. io enabled Bayer to launch custom ecommerce for online training in pest management. Bayer needed integration with their LMS,...support for multiple currencies, languages, and payment methods, and custom SAP exports. Foxy.io delivered a serverless SSO and API-based LMS integration. The solution met strict privacy and security needs and supported regional requirements. Bayer expanded the program from APAC to the EU, with more growth planned.
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Leading Edge Health faced a major threat from counterfeit versions of its VigRX Plus product, which put global customers at risk. Counterfeits contained dangerous... ingredients and led to negative health warnings and lost sales. Using Corsearch's brand protection technology, Leading Edge Health identified and removed 74% of high-risk counterfeit listings worldwide. The company nearly eliminated counterfeits in North America and launched VigRX Plus in China, growing sales to $1 million annually. Corsearch also helped Leading Edge Health boost fraud detection efficiency and protect its brand reputation.
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Miva helped Clint Pharmaceuticals overhaul its ecommerce and ERP systems. Clint needed FDA-compliant tracking and a modern customer experience for... B2B medical clients. Miva delivered a custom ecommerce platform with advanced pricing, order, and fulfillment features. Integration with NetSuite ERP enabled seamless operations. Clint now offers a premium, compliant omni-channel experience and continues to grow sales.
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HCLTech helped a global contract research organization automate and digitize its REMS registry processes. The new platform improved visibility, reduced... manual work, and enabled quick program duplication. The solution automated order management, audit trails, and compliance tracking. The client achieved 100% regulatory compliance and supported 1,000 patients monthly. Response times dropped below 20 seconds, boosting efficiency for healthcare professionals.
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Sana Commerce helped a global pharmaceutical and biotech company expand its customer base using ERP-integrated e-commerce. The company automated order... management, reducing manual amendments from 80% of orders and freeing up customer care teams. Small and medium customers now place orders online, letting sales focus on large accounts. The platform integrates with Microsoft Dynamics and Azure, ensuring real-time, accurate data. The company plans to scale to 20–30 countries using Sana Commerce as its digital foundation.
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Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
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Fortis Life Sciences chose Kibo Commerce for its API-first approach and strong B2B features. The company needed a flexible eCommerce... platform. Kibo enabled quick implementation and supported complex B2B requirements. Fortis valued the platform's adaptability over other solutions. The team highlighted fast deployment and robust integration options.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Broadleaf Commerce B2B solution helped Anda, a leading pharmaceutical distributor, manage a complex catalog and automate purchase processes. The platform enabled... customer-specific pricing, gated catalog access, and reduced IT involvement. Anda used features like contract pricing, future credit offers, and a centralized admin console. As a result, Anda increased sales, improved client retention, and grew online revenue. The solution also boosted site traffic and streamlined workflow approvals.
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Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.
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Docebo helped Merz Aesthetics transform their online education for healthcare professionals. Merz Aesthetics wanted a platform that matched their brand... and met strict regulatory needs. They used Docebo for its strong features and easy interface. The new platform included Salesforce integration and custom design. Now, over 35,000 healthcare professionals use this science-based learning hub worldwide.
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Totara Learn helped Charles River save over $3 million and 1,000 learning admin hours in one year. The company needed... a modern LMS to deliver consistent, compliant training across 22 countries. Totara Learn replaced manual systems, supported onboarding, compliance, and technical training, and integrated with HR and external content providers. Over 2.8 million course completions and $11 million in total training savings were achieved. The platform now supports 40,000 users and 8,000 courses, with flexible features for global teams.
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Learn365 helped Affimed move from a manual, paper-based training system to a digital platform. The company needed to manage complex,... mandatory training for over 150 employees in a highly regulated industry. With Learn365, Affimed improved oversight, reduced admin time, and increased training quality. Employees now get assigned training plans, receive reminders, and compliance is tracked in real time. The system integrates with Microsoft 365 and Azure Active Directory for easy access and group management.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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ELB Learning helped Thermo Fisher Scientific deliver custom compliance training to its global team. The challenge was to make training... both informative and effective, with strong reporting on completion and learning impact. ELB Learning used self-service tools, just-in-time learning, and a blended approach with classroom and eLearning. This model made compliance training more engaging and efficient for employees. The solution also enabled the L&D team to track completion and measure if employees could apply what they learned.
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Microbix used Trakstar Learn to modernize employee training. The company needed to move away from paperwork and traditional processes. Trakstar... Learn let Microbix deliver training content specific to their operations. Nearly 100% of their training is now digital and tailored for internal use. Employees can complete training on their own schedule, improving compliance and flexibility.
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Gametize helped a global healthcare company unite teams during a major merger. The company launched OneWorld, a gamified platform with... videos, quizzes, and rewards. Employees used the app to learn new processes and terminology. Over 43,000 training completions were recorded, with a 63% engagement rate. The platform improved knowledge retention and team collaboration.
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Sponge Learning created VaxSim, an immersive simulation for GSK Vaccines. The tool blends digital learning with face-to-face sessions. New recruits... play out a simulated financial year, making real business decisions. The experience helps them understand business structure and strategy. 100% of participants enjoyed the simulation. 90% said it would help them in their future job.
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Continu helped PDMI move from spreadsheets and emails to a dedicated learning platform. PDMI achieved 100% system usage and 20%... of employees now complete self-directed courses. The platform made it easy to create, assign, and track compliance and professional development training. Employees now engage more with learning, and the company meets all compliance requirements. Continu also improved onboarding with automated training tracks for new hires.
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ADARx Pharmaceuticals used LinkSquares to centralize and manage contracts during rapid growth. Before LinkSquares, finding agreements for funding rounds was... slow and disorganized. With LinkSquares Analyze, ADARx quickly ran reports, cross-referenced data, and avoided missed renewals. LinkSquares Finalize let non-legal staff self-service agreements, speeding up drafting and review. The legal team saved time and prepared for future funding and clinical trials. Contract management became a key asset as ADARx scaled.
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Gatekeeper helped Exscientia automate and streamline its NDA process. Before, the legal team spent up to seven hours a week... managing NDAs using email and spreadsheets. With Gatekeeper, negotiation time was cut in half and admin time nearly eliminated. The team now saves almost four hours each week. NDA acceptance rates improved by 15%. The legal team can now focus on strategic work instead of repetitive admin tasks.
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JAGGAER helped Angelini Pharma transform its procurement process. The company moved from fragmented, manual purchasing to a standardized, global system.... Angelini Pharma now onboards suppliers worldwide and tracks procurement KPIs easily. The new solution supports compliance and stakeholder needs. All countries are live with the new process as of 2023.
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Tradogram helped Leafline Labs cut purchase order processing time from up to 8 hours to just minutes. The team improved... communication with suppliers and staff, making approvals nearly instant and fully documented. Automated spend reports replaced manual invoice tracking, giving better control over budgets. Leafline Labs achieved 1-5% operational cost savings and eliminated approval bottlenecks. Staff found Tradogram easy to use for PO creation and expense tracking, boosting efficiency and spend management.
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DiliTrust CLM helped a leading Italian pharmaceutical company unify contract management for 700 users. The company faced risks from scattered... contracts and inconsistent templates. With DiliTrust, they gained a central platform, standardized templates, and real-time collaboration. Legal risks dropped and contract execution sped up. Teams now spend less time searching and more time on strategic work.
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Icertis Contract Intelligence helped Ferring Pharmaceuticals cut legal workload by enabling self-service contract creation. Over 50% of agreements are now... created without legal, reducing buy-side contract turnaround time by 30%. The company standardized and automated its contracting process, cutting template use by 80%. Integration with e-signature tools led to a 70% increase in contracts executed electronically. Teams now have end-to-end visibility and fewer compliance risks.
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Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
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Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
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Contract Logix helped Vitara Biomedical centralize over 500 contracts in a secure, cloud-based system. The small legal team gained instant... visibility into contract status and improved workflow with out-of-the-box templates. Manual, insecure processes were replaced by automated contract management. The platform enabled Vitara to show compliance maturity to investors during Series B funding. Reporting features let the team track contracts from request to signature.
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AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.
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HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Splunk Enterprise helped Recursion Pharmaceuticals manage terabytes of lab data daily. The company used Splunk to track 700,000 TIFF files... weekly, boosting productivity by 800% in 10 months. Splunk enabled real-time visibility into experiments and automated processes. The platform was fully adopted in three months, saving time and costs compared to traditional LIMS software. Machine learning and analytics from Splunk informed critical drug discovery work.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Vivesto needed to protect sensitive R&D and patient data when sharing with external partners. The company used Tresorit's cloud-based workspace... and Outlook plugin to encrypt emails and control document access. Employees found Tresorit easy to use, reducing IT support time. The admin center let IT monitor user activity and offer targeted help. Security features like watermarks and audit trails gave Vivesto confidence in data protection.
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Alation helped Alkermes, a global biopharmaceutical company, centralize and organize hundreds of internal and external data feeds. Before Alation, data... was scattered and hard to find, slowing down business decisions. With Alation’s data intelligence platform, Alkermes improved data quality and consistency for reporting. Data discovery time dropped from days to minutes. The platform made data more accessible, boosting data literacy and freeing IT teams to focus on higher-value work. This enabled Alkermes to support its commercial strategy and improve patient outcomes in neuroscience.
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Boiron used Quest SharePlex to solve database availability and reporting challenges. They needed to meet a four-hour recovery time for... Oracle databases without costly upgrades. SharePlex enabled real-time data replication and offloaded reporting, improving performance and user experience. Boiron saved thousands in licensing fees by avoiding Oracle Enterprise Edition. Replication latency dropped to under five minutes, ensuring near-real-time data access. SharePlex proved reliable and adaptable for Boiron’s evolving needs.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Talend helped Hermes Arzneimittel boost system integration speed by 50%. The company used Talend to connect six manufacturing systems with... different data formats. This gave Hermes a full view of its production process. Now, trend analysis and process verification are possible for all products. Hermes can spot patterns, improve efficiency, and reduce costs. The new data infrastructure supports regulatory compliance and future growth.
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Gimmal Physical helped a US-based pharmaceutical company after a major acquisition. The company needed to manage more records and meet... FDA and GLP rules. Before, they used Excel and shared drives, which caused compliance problems. Gimmal set up a browser-based system with barcoding and check-in/check-out. Now, the company tracks records easily and stays compliant with regulations.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Splunk Enterprise helped Recursion Pharmaceuticals manage terabytes of lab data daily. The company used Splunk to track 700,000 TIFF files... weekly, boosting productivity by 800% in 10 months. Splunk enabled real-time visibility into experiments and automated processes. The platform was fully adopted in three months, saving time and costs compared to traditional LIMS software. Machine learning and analytics from Splunk informed critical drug discovery work.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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PRA Health Sciences used Vyapin’s SPListX for SharePoint to improve document management during clinical trials. The company needed to export... selected documents and metadata securely for sponsors, a task SharePoint could not do natively. Vyapin’s tool enabled PRA to filter, view, and export documents easily, supporting regulatory compliance and sponsor requirements. The federated identity feature allowed seamless single sign-on integration. PRA praised Vyapin’s responsive support and product flexibility, which helped them deliver better client experiences.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Grandstream's Wi-Fi 6 access points and unified communications solutions replaced Nava Healthcare's unreliable network. Nava deployed 80 access points and... new wireless IP phones to support over 750 users and IoT devices. Employees now enjoy strong, stable Wi-Fi and can move freely while making calls. The new setup improved productivity and made network management easy with GWN.Cloud. Nava Healthcare now provides robust connectivity for staff and guests across all office areas.
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Guidebook helped Johnson & Johnson improve compliance for over 130,000 employees. The company replaced outdated SharePoint and email systems with... a secure mobile app. Employees now access compliance materials on-demand, anywhere in the world. The app supports multiple languages and regional guides. Over 5,000 downloads and 35,000+ sessions show high engagement. Johnson & Johnson scaled compliance operations globally with Guidebook’s platform.
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Eventtia helped Pierre Fabre manage over 370 events across 130 countries. The platform unified event workflows and improved attendee experiences... for 80,000 participants. Pierre Fabre replaced fragmented tools with Eventtia’s centralized system, saving time and ensuring consistent quality. Custom registration forms and branded websites made each event feel unique. Advanced analytics enabled data-driven decisions and clear ROI for the MICE team.
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Eventogy helped Sinclair, a global aesthetics company, manage events of all sizes. Sinclair used Eventogy to cut event setup time... by at least 50%. The platform unified event and sales data, improved compliance, and made approvals faster. Teams now track attendance in real time and follow strict policies. Sinclair saw 100% adoption across affiliates and more professional attendee experiences.
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Poll Everywhere helped EVERSANA move employee training from in-person to virtual. The tool made it easy to run interactive sessions... and collect feedback. Trainers used up to fifteen activities in a 30-minute session. Over 5,000 pieces of feedback were gathered with no complaints about too much interaction. Poll Everywhere enabled honest, anonymous participation, even on sensitive topics. The team found the platform reliable and easy to use for leadership and employee development.
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Onomi helped a top 20 pharma company at ASCO 2024 manage event logistics and boost HCP engagement. The company used... Onomi to coordinate 267 reps, organize booth schedules, and streamline communication. Real-time notifications, interactive maps, and custom agendas kept teams aligned. Gamification features increased rep participation, and meeting scheduling tools saved 40% time on HCP meetings. The result was smoother coordination, better engagement, and efficient lead capture at the event.
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Bizzabo helped Myriad Genetic Laboratories manage over 100 events each year. The platform increased event registrations by more than 20%.... Attendee engagement grew up to 75%. Myriad’s team used Bizzabo to simplify registration, check-ins, and agenda building. The software’s analytics gave clear insights for future planning. Myriad’s event managers praised Bizzabo’s intuitive design and strong customer support.
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Momencio helped Bayer boost event sales by transforming their booth experience. Bayer used momencio’s real-time green screen and badge scanning... to engage visitors and capture high-quality leads. Attendees received personalized videos and follow-up emails with tailored microsites. Bayer’s sales team accessed real-time analytics to prioritize and convert leads. The solution increased booth engagement and enabled measurable ROI from event participation.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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ContactMonkey helped Alnylam fix email delivery and tracking issues for 2,000+ employees. The team used ContactMonkey to create engaging internal... email templates and newsletters. They collected real-time employee feedback with embedded star ratings. Email scheduling and tracking became reliable, with open rates reaching 100% for key messages. Employees gave positive feedback on the improved email quality and design.
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Riva helped Merck solve a major calendaring problem for its veterinary sales reps. Before Riva, Merck struggled with data disconnects... between Veeva CRM and Outlook, causing missed meetings and double bookings. Riva enabled uni-directional calendar sync, letting 700+ reps use Outlook as their single scheduling source. This improved data quality, reduced manual work, and boosted productivity. Customer satisfaction and Veeva adoption increased as a result.
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The Brief helped AstraZeneca UK cut ad production time from 30 days to just one day. AstraZeneca used brand kits,... templates, and permissions to keep campaigns on-brand and compliant. Teams could adapt creative assets quickly without always needing designers. Over 10 UK teams now deliver 100% on-brand assets with unlimited design iterations. The Brief made workflows faster and let designers focus on high-value projects.
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DSM used Easygenerator to create company-specific training at scale. They replaced expensive risk-related training with a solution that is easy... to use and lets anyone share knowledge. DSM reduced training costs from AU$500,000 to less than $100,000. Employees can now tailor training to their operations and save money. Easygenerator helped DSM produce more training content for customers and service providers.
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ELB Learning helped Thermo Fisher Scientific deliver custom compliance training to its global team. The challenge was to make training... both informative and effective, with strong reporting on completion and learning impact. ELB Learning used self-service tools, just-in-time learning, and a blended approach with classroom and eLearning. This model made compliance training more engaging and efficient for employees. The solution also enabled the L&D team to track completion and measure if employees could apply what they learned.
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dominKnow | ONE helped a multinational pharmaceutical company centralize global training for sales teams across 58 countries and 45 languages. Before, training content... was scattered and hard to share, causing delays and lost materials. With dominKnow, the company unified content creation, improved legal compliance, and enabled fast localization. They saw a 150% increase in content output and saved over 500 hours, with each course taking 25% less time to produce.
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Vimeo helped Exact Sciences cut video production time by 50%. The company used Vimeo to scale learning and development across... 120+ countries. Video made training more engaging and accessible for a global workforce. The L&D team embedded videos in their intranet and LMS, reaching employees in multiple time zones. Vimeo's tools let subject matter experts create content and sped up compliance training. Younger hires responded well to the video-first approach, boosting engagement.
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Vimeo helped Exact Sciences cut video production time by 50%. The company used Vimeo to scale learning and development across... 120+ countries. Video made training more engaging and accessible for a global workforce. The L&D team embedded videos in their intranet and LMS, reaching employees in multiple time zones. Vimeo's tools let subject matter experts create content and sped up compliance training. Younger hires responded well to the video-first approach, boosting engagement.
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Amgen used RMail to send electronic physician packages and disclosures. The integration provided timestamped proof of delivery, reducing the need... for couriers and paper. Amgen used Registered Email services with encryption to transmit essential documents. This helped Amgen meet compliance requirements and lower risk. The solution was easy to use and cost-effective.
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Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
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Cipla automated over 20,000 medico-legal documents monthly using emSigner from eMudhra. The company needed to ensure compliance, data integrity, and... secure remote workflows during the pandemic. emSigner enabled digital signatures, streamlined document workflows, and supported regulatory compliance like FDA 21 CFR and GxP. The solution reduced manual effort by up to 80% and allowed Cipla to operate efficiently with a distributed workforce. Cipla now maintains a secure, paperless environment across all business units.
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AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.
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AstraZeneca used Docusign eSignature to digitize supplier agreements. 85% of agreements now take less than one day to sign. Customer... satisfaction scores rose by 16%. The company improved system stability by 80%. Docusign eSignature expanded from procurement to HR and sales. AstraZeneca simplified compliance and sped up delivery of life-saving treatments.
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Montu used Bob as their HCM platform to support rapid growth, scaling from 30 to 450 employees in 18 months. Before Bob, Montu... managed HR with spreadsheets and Dropbox, lacking people data and analytics. With Bob, they gained real-time analytics, streamlined onboarding, and improved workforce planning. The people team now shares key insights with the C-suite and manages HR processes for a fully remote workforce. Montu added new Bob modules as they grew, helping them maintain a strong company culture and strategic HR planning.
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Eightfold’s Talent Intelligence platform helped Bayer scale its Talent Marketplace from 16,000 to 100,000 employees in eight months. Bayer needed more... talent agility and better skill visibility. The platform made it easier to match people to important projects. Bayer now has a stronger, more flexible workforce. These changes help Bayer prepare for future growth.
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Leapsome helped DR. KADE combine goal management, onboarding, and employee surveys in one platform. The company saw higher transparency and... better prioritization of tasks and goals. Employees gave positive feedback on onboarding learning paths, noting Leapsome's user-friendly design. Regular employee surveys improved the feedback culture. Participation rates in surveys increased steadily thanks to the platform's ease of use.
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StaffCircle helped a biotech client reduce staff turnover by at least 10%. The company improved employee engagement, with levels rising... by 37%. StaffCircle's HR platform enabled better knowledge sharing and streamlined performance management. The client consolidated four systems into one, cutting admin time and system costs. Leadership now uses analytics to make strategic decisions and track employee sentiment.
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HireVue helped Regeneron Pharmaceuticals speed up its intern hiring process. Regeneron replaced phone interviews with on-demand video interviews. The team... now evaluates thousands of candidates and hires hundreds in the time it once took to hire 80 to 100. The intern program grew, and new student programs were added. The hiring team size stayed the same, but interviews are now 10 times faster.
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3CX helped Alliance Healthcare upgrade their communications system. The company replaced an old Nortel PBX with 3CX, connecting over 500... employees and 26 depots. Employees quickly adapted, using 700 IP phones and 200 softphones. The new system improved productivity, mobility, and remote branch connectivity. Alliance Healthcare now saves about €90,000 per year on communications costs.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Contivio helped Amatheon modernize its communications by integrating calls, chat, and SMS directly into NetSuite. The company achieved 99.999% uptime,... improving reliability for teams supporting veterinary hospitals. AI-generated summaries reduced manual work and improved documentation quality. Amatheon lowered per-minute dialing costs and streamlined workflows. Live chat and digital engagement options made it easier for veterinary offices to get timely support.
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Five9 helped Exact Sciences, a global molecular diagnostics company, solve problems with their old contact centre. The company had trouble... scaling and managing high call volumes. Five9's cloud contact centre solution improved their IVR and made scaling easier. Exact Sciences achieved a 45% containment rate and 20% call deflection. Customers saved 60% of their time with the new system.
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Freshservice helped Supernus Pharmaceuticals transform IT service management. Within three months, 50% of IT adopted the platform, boosting automation and... discipline. The company achieved a 98.8% CSAT score and a 3.2-hour average response time. Implementation took just four weeks. Employees now use self-service options more, and agents resolve tickets faster.
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Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
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PerformYard helped NGM Biopharmaceuticals automate their performance management. Before, they used spreadsheets and Word documents, which made tracking feedback and... reviews hard. With PerformYard, NGM created a culture of continuous feedback and set up formal annual reviews and mid-year check-ins. Managers and employees now track goals and feedback in one place. The process is faster, and no one wastes time searching for emails. NGM’s HR team spends more time training managers and less time on admin work.
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Forge Biologics was growing fast in the biotech field. They needed better ways to manage performance, feedback, and compensation. Lattice... gave them tools to track goals, automate check-ins, and run reviews. Managers and employees now have more clarity and support. Real-time feedback and goal visibility help connect teams to company priorities. Lattice made HR processes smoother and more transparent.
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Optymyze helped a US pharmaceutical company manage sales commissions after several mergers. The company faced data errors and needed to... align incentive programs quickly. Optymyze's no-code platform unified sales performance management and improved data controls. The company increased its salesforce and commission plan complexity without adding admin staff. Sales teams gained better analytics and mobile access to commission data.
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SRM Pharma used Xmplar's mobile CRM solution to replace Excel-based sales tracking. The new system enabled GPS tracking of sales... activities and improved daily planning for their sales team. Sales managers now monitor field activities in real time. The mobile app helps create and manage leads, contacts, and orders efficiently. SRM Pharma saw better customer engagement and higher productivity after implementation.
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Frontify helped Brenntag launch a new global brand identity. Brenntag used Frontify to centralize brand guidelines and digital assets for... 17,000 employees. Over 12,000 users registered on the platform, managing 10,000+ assets. Employees created 500+ new branded publications monthly using templates. The integration with empower® and Frontify saved 1,963 working hours in PowerPoint, delivering a 554% ROI. Brand consistency and adoption improved across all regions.
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Sanofi used Oodrive Meet to secure all governance meetings. The company needed to protect highly confidential data and limit admin... access to fewer than ten people. Their old on-premise solution was hard to maintain and became obsolete. Oodrive Meet provided a SaaS platform with strict data controls and no maintenance burden. All 16 board members adopted the new solution instantly. Admin rights are now limited to fewer than five people, improving security and freeing IT resources.
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Epikast used Veeva Vault CRM and Service Center to unify its inside sales and customer service teams. The company faced... challenges with fragmented systems and slow, disconnected sales processes. By adopting a single platform, Epikast enabled faster sales execution and highly personalized engagement with healthcare professionals. The rollout took just 2.5 months, with Service Center activated in under two weeks. Epikast now benefits from deeper customer context, streamlined operations, and improved collaboration across commercial teams.
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Quantum DXi-Series backup appliances helped NMS Group protect oncology drug development data. The company needed to secure large volumes of... confidential research and manufacturing data. Quantum's solution replaced legacy tape systems, making backup management easier and more reliable. The new system enables rapid data recovery and business continuity in case of disaster or cyberattack. NMS Group now backs up all critical data across the drug development lifecycle with improved efficiency.
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CELUM helped Sartorius, a global life sciences leader, manage digital assets for 16,000 employees. Before CELUM, Sartorius struggled with scattered... files and no single source of truth. CELUM's platform unified asset management, integrated with their website, eShop, and PIM, and enabled real-time updates. Over 3,500 employees and 220 external users now access assets 24/7. In the first half of 2021, users downloaded 777,000 assets, improving efficiency and quality worldwide.
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Linqia helped Bayer promote One A Day 50+ multivitamin gummies with a TikTok dance challenge. The campaign achieved a 41.5%... view thru rate, 29% above TikTok’s benchmark. It drove a 102% increase in mentions and $2.8 million in carted value. Influencer content was cross-posted to Facebook and Instagram, boosting ad recall by 5.2%. The campaign proved older adults engage on TikTok and increased purchase intent by 1.7%.
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#paid helped a non-prescription medicine brand grow 55% in two years. The brand used creator content to increase awareness and... reduce stigma around women’s health. They partnered with 9 creators on Instagram and TikTok, amplifying content through creator licensing. The campaign achieved over 112,000 organic reel views and a 25-point increase in brand consideration. Meta engagement targets were exceeded by 664%, reaching more than 990,000.
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Traackr helped les Laboratoires Pierre Fabre shift from VIP influencers to smaller, more credible creators for their Avène Cleanance ComedoMed Peeling campaign. The team used... Traackr to select 50+ creators with high engagement and audience relevance. The campaign achieved over 3 million impressions and doubled the brand’s benchmark engagement rate. It became the fourth-highest performing influencer campaign for the France team. The results proved that smaller, community-aligned creators can outperform top-tier influencers in driving market share and purchase intent.
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GRIN helped Boiron manage influencer marketing in one platform. Boiron's team used to juggle multiple tools and agencies, making campaigns... costly and chaotic. With GRIN, they streamlined creator management, payments, and campaign tracking. In 2023, Boiron ran campaigns with 50+ creators, generating 400+ pieces of content, 800K+ impressions, and 13K+ engagements. GRIN enabled Boiron to build direct, long-term relationships with influencers.
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Nestlé Health Science used CreatorIQ to unify its global influencer marketing. The team managed creator programs for many brands in... one platform. They tracked campaign performance and engagement rates across markets. CreatorIQ helped standardize workflows and reporting. This unified approach made it easier to share a clear vision for influencer marketing worldwide. The platform enabled real human connections between brands and consumers.
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Teva Pharmaceuticals used WhatsApp and AI to help patients understand medication instructions. Many patients found printed leaflets confusing, leading to... misuse and side effects. Teva launched Medi, an AI-powered WhatsApp assistant, to give clear, instant answers about dosage, side effects, and usage. Patients can send medicine names or photos and get simple, 24/7 help. This reduced the risk of mistakes and made medical information easier to access.
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Actsoft helped a pharmaceutical transport company track deliveries and monitor driver locations. Before Actsoft, the company could not verify where... drivers were or track mileage. Using Actsoft’s Closest-To feature, they managed their workforce and improved accountability. GPS tracking data from Actsoft helped the company win a court case by proving a driver did not visit a delivery location. The company now uses Actsoft to oversee fleet operations and resolve disputes.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Vena helped Excision BioTherapeutics cut data aggregation time from 3–4 weeks to just 1 week. The finance team reduced variance... analysis from 10 hours to 4 hours. Vena’s template drill-down features let managers track spending and find cost savings. The company avoided hiring extra staff for FP&A, saving money on headcount. More than a third of employees now use Vena for budgeting and forecasting. This shift enabled bottom-up budgeting and faster, more accurate financial reporting.
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Gilead Sciences used Conga CLM to improve contract data accuracy and visibility. Before Conga, Gilead had no central contract repository... and inconsistent processes. Conga CLM helped them transform their contract management and drive efficiency. Now, business owners have access to more accurate contract data. This change supports better compliance and value creation for Gilead.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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Rocketseed helped Crown Bioscience create brand-compliant email signature templates for their sales team. The solution enabled frequent updates with targeted... banners and calls-to-action, tracked engagement, and integrated with Salesforce and Hubspot. CrownBio's top three banners achieved an 18% engagement rate, with one white paper banner reaching a 30% click-through rate. The marketing team gained better insight into outbound sales email activity and improved campaign relevance.
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DermaVidya used Netcore to improve doctor engagement. They achieved a 10% conversion rate. Automation and multichannel outreach helped them cut... costs by 99%. The solution scaled their outreach 5 times. Netcore enabled better engagement with doctors through digital channels.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Zasio helped a global pharmaceutical company overhaul its records retention process. The company needed expert consulting and a new retention... management tool. Zasio reviewed and simplified 300 retention codes across 12 countries, reducing them by about 100. The Versatile platform automated updates, saving the records manager 40% of manual update time. Zasio’s team also provided privacy reviews and custom reporting, supporting compliance and risk management. The partnership has lasted over nine years, with ongoing consulting and support.
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Wunderkind Ads helped a leading pharmaceutical company launch a new prescription product in a crowded market. The campaign focused on... building brand awareness and engaging healthcare providers and consumers. Wunderkind used custom ad strategies, advanced targeting, and animated display units to reach key demographics. The campaign achieved a 1.27% CTR, a 5.6% brand awareness lift among target households, and 5,700 conversions. The ads maintained regulatory compliance while driving strong engagement and recall.
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Feedly Market Intelligence helped Cambrex replace manual research with real-time, AI-powered insights. Leadership and sales teams now get automated, personalized... updates on competitors and market trends. Feedly serves as a key data source for Cambrex’s new competitive intelligence AI agent. This shift enables faster, more strategic decisions and reduces prep time for sales. Cambrex can now scale competitive intelligence without extra staff or manual effort.
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HubSpot helped Brauer grow their database by 325%. Social media traffic increased by 573%. Email click-throughs rose by 175%. Brauer... replaced WordPress, Shoppe, and MailChimp with HubSpot and Shopify. They now manage contacts and segment lists easily. Real-time reporting lets them track campaign impact and respond quickly.
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Servier Italia uses Talkwalker to track and measure all their marketing and communication efforts. The platform helps them create unified... dashboards for performance measurement. Servier monitors conversations about their brand and products using social intelligence. This gives them a complete view of their communication impact. Talkwalker was chosen for its ability to provide these insights.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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Resolver's incident management software helped a Bay Area biotechnology company improve security reporting. After switching to Resolver, the company saw... a 110% increase in documented incidents in just six months. Security staff now capture more complete data, automate badge deactivation, and cross-reference audits. The system enables better policy enforcement and resource allocation. Security can now show clear value to executive leadership with accurate metrics.
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Bigtincan helped Merck Animal Health improve sales force productivity and customer interactions. Sales reps now access 55GB of up-to-date content... in real time, both online and offline, across 40 countries. The platform reduced time spent searching for documents and enabled better collaboration. Sales teams use interactive tools to enhance conversations with veterinarians and close more deals. Merck expects to expand Bigtincan use to other business units after seeing these results.
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Salesforce helped Dr. Reddy’s Laboratories connect 40 systems and 750 endpoints, creating a unified digital ecosystem. MuleSoft integrations halved API... development and operational costs. Marketing Cloud enabled personalized, data-driven campaigns, aiming to boost healthcare professional engagement by 25% year-over-year. Salesforce CPQ automated pricing and quoting, speeding up hospital bids and ensuring audit-readiness. Tableau dashboards gave real-time insights for R&D, sales, and manufacturing, making compliance and decision-making faster and easier.
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BA Insight’s AI Enablement Platform unified data from Veeva Vault, Confluence, Jira, and SharePoint for a global life sciences leader. Scientists and compliance... teams now access all SOPs and regulatory guidelines in one place. Copilot delivers complete, context-aware answers for R&D and compliance. Compliance tasks are faster and more accurate. Teams make decisions quicker and save resources. Data security and compliance standards are maintained across all sources.
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FORDATA Virtual Data Room helped a top Polish pharmaceutical company secure confidential data and streamline information flow. The company needed... to protect intellectual property and control document access during audits, licensing, and drug registration. FORDATA provided a central, secure repository with user-level permissions and 24/7 access. The IT team gained full control over data sharing, while users benefited from fast support and easy document search. The solution improved audit processes and reduced IT workload.
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Firmex virtual data room helped Pediapharm manage complex pharma alliances. Pediapharm needed secure, easy data sharing for hundreds of files... across global partners. Firmex enabled instant, intuitive document access for over 40 project members. This reduced errors and eliminated delays from email-based sharing. The solution improved efficiency and built trust with partners.
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PR. co's newsroom software helped JSR Life Sciences manage PR across five affiliates. Before, they struggled with email-based processes and...lacked a clear overview of press releases. With PR.co, they now have branded newsrooms and a centralized workflow. Approvals are traceable and media teams can plan releases easily. The solution increased brand awareness and made news access simple for stakeholders.
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EFPIA used Quorum to centralize all stakeholder engagement data. Before Quorum, teams tracked meetings in separate Excel files, making it... hard to find information. With Quorum, EFPIA logs meetings and topics in one place. This creates a single source of truth for public affairs. The team now shares updates faster and avoids duplicate work. Quorum’s dashboards help EFPIA show the impact of their efforts with clear visuals.
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Commetric used its Influencer Network Analysis (INA) to help a pharmaceutical company identify key opinion leaders in Alzheimer’s disease. The company wanted... to improve its communications strategy during drug development. INA ranked the most influential voices driving media coverage. This gave the company actionable insights to target communications and shape media debate more effectively.
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Commetric used its Influencer Network Analysis (INA) to help a pharmaceutical company identify key opinion leaders in Alzheimer’s disease. The company wanted... to improve its communications strategy during drug development. INA ranked the most influential voices driving media coverage. This gave the company actionable insights to target communications and shape media debate more effectively.
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