Collaboration and Productivity Success Stories: How Companies in 2026 Industries Drive Results
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Collaboration and Productivity in Action in Other Industries
Arrivia
- Travel
- Large
Scottsdale, USA
Krisp AI Accent Conversion helped arrivia improve call center communication. Arrivia used Krisp to solve accent clarity and background noise... issues. After implementation, arrivia saw a 99% improvement in Net Promoter Score. Sales conversion rate rose by 26.1% and revenue per booking increased by 14.8%. Call handle time dropped by 4.4%. Agents felt more confident and customers had better experiences.
HENIG – security servis
- Security Services
- Medium
Czech Republic
Tabidoo helped HENIG – security servis replace paper-based processes with a digital platform. The company connected real-time communication between facilities,... clients, and managers. Managers now access information instantly, and clients see updates without phone calls. The solution saves over 12,960 sheets of paper each year. HENIG is building its own ERP system using Tabidoo as the foundation.
Thales Denmark A/S
- Defense And Aerospace Technology
- Very Large
Copenhagen, Denmark
Comind. work helped Thales Denmark A/S unify IT operations for compliance. The platform created audit trails for asset tracking, support...tickets, and access provisioning. Support resolution times improved by 45%. Access provisioning became 30% faster. Thales can now prove defense-grade compliance for every IT operation. The solution integrated with existing security systems without custom development.
Kinross Gold Corporation used Vyapin’s DocKIT to migrate thousands of documents into their SharePoint system. The project required moving several... thousand gigabytes of data while keeping all metadata accurate. DocKIT enabled seamless migration, easy metadata export, and reduced migration time. The tool allowed scheduling after-hours, minimizing business disruption. Kinross now uses DocKIT for all mass uploads, improving document access and efficiency.
RWS partnered with Lokalise to speed up onboarding and localization for global brands. By combining Lokalise's onboarding platform and CMS... with RWS's content expertise, they simplified the customer experience. RWS rolled out programs faster than other language service providers. The partnership improved customer retention and expanded services within client organizations. Teams from both companies now work closely to deliver seamless localization solutions.
Issuu helped a global company launch a new brand across many locations. The company needed to keep the rebrand secret... until launch day. Issuu enabled a coordinated rollout in the US, UK, India, Poland, and Hong Kong. The rebrand went live at all sites on June 11, 2024. The process kept the new branding confidential until launch.
Kernel for Outlook PST Repair helped Arnaldo recover corrupted Outlook PST files after a RAID-0 hard disk crash. The client tried... scanpst.exe but could not restore the data. Kernel Data Recovery's tool repaired the files and restored mailbox data with integrity. The software offered multiple file format options and migration features. No technical expertise was needed for the recovery process.
Haworth wanted to improve its work environment. The company chose SharingCloud to help change how employees use office space. SharingCloud... provided a solution to centralize work applications and make the employee experience better. Haworth used these tools to create a modern, flexible workspace. The new system helped employees work together and feel more comfortable at work.
Keswick shifted from mining to tourism in the 20th century. Media coverage and better transport links helped tourism become the... main industry. Artistic and literary representations made Keswick popular with visitors. The town's age profile is higher than the England average. Changing flows of people and investment shaped Keswick's character and economy.
A project manager used translation project management to deliver a file to Akiko, a client in Japan. The deadline was... pushed back several times, causing Akiko to work late into the night. The project manager realized the importance of understanding client time zones. The experience taught the manager to prioritize clients in eastern time zones and to deliver projects before the deadline. This improved client satisfaction and work processes.
TransPerfect’s GlobalLink technology helped a major customer save $2. 9 million. The customer used GlobalLink for translation management and localization....The solution improved efficiency and reduced costs. Independent research confirmed the savings. The case highlights benefits in translation technology and cost reduction.
NocodeAssistant
- Information Technology And Services
- Small
India
NocodeAssistant switched from Bubble to WeWeb for client projects due to pricing, backend flexibility, and vendor lock-in concerns. They migrated two... client apps in about three months, moving backend to Xano and frontend to WeWeb module by module. The migration improved page load speed and made pricing easier to explain to clients. The team gained full control over backend architecture and source code. Collaboration improved, with clearer separation of frontend and backend work.
DIGI-TEXX
- Information Technology And Services
- Medium
Ho Chi Minh City, Vietnam
Bitrix24 helped DIGI-TEXX speed up work and improve teamwork. The CRM made client management easy. AI Copilot saved time with... smart automation. Workgroup, Task, and Workflow modules kept teams organized and efficient. DIGI-TEXX saw better productivity and smoother operations after using Bitrix24.
Leading provider of connected safety solutions
- Information Technology And Services
- Medium
Canonical’s Managed Kafka helped a leading safety technology provider save hundreds of thousands per year. The company struggled with in-house... Kafka management, facing compliance and upgrade challenges. Canonical deployed Kafka on Azure Government cloud, meeting strict regulatory needs. The managed service improved uptime, enabled seamless upgrades, and ensured audit compliance. The customer now enjoys proactive support and significant annual savings.
Maven Consultancy FZCO
- Information Technology And Services
- Small
Dubai, United Arab Emirates
dbForge Studio for MySQL helped Maven Consultancy FZCO boost daily performance by 90%. Tayyab Ilyas used visual query building to... save time on MySQL coding and debugging. The tool's visual query builder, syntax correction, and database synchronization features made SQL tasks faster and easier. As a result, Tayyab delivered quicker responses to his customers and overcame time-consuming challenges.
Norsk helsenett SF (NHN)
- Information Technology And Services
- Medium
Trondheim, Norway
IBM FlashSystem 9500 helped Norsk helsenett SF cut rack space by 95% and energy use by 79%. The new storage... platform improved performance and security for Norway’s healthcare ICT. NHN reduced power costs by USD 45,000 and maintenance by USD 180,000 per year. The migration took just four weeks and was easy. NHN now meets strict uptime and sustainability needs for national healthcare.
Conversion Crimes
- Information Technology And Services
- Small
Conversion Crimes used Testimonial. to to automate collecting and displaying customer testimonials. Before this, their website had low conversions due...to lack of trust and social proof. By segmenting testimonials and incentivizing reviews, they gathered 52 testimonials in a few months. This increased website conversions and reduced the need for demo calls. The process made building trust and social proof easy and ongoing.
EDV - Dr. Haller & Co. GmbH
- Information Technology And Services
- Small
CorelDRAW Graphics Suite helped EDV - Dr. Haller & Co. GmbH automate roadwork planning and traffic sign design. The company... used CorelDRAW to meet strict German roadwork safety rules and serve over 3,500 users. They delivered new signposts for the 2006 World Cup stadium in just one month. CorelDRAW's custom features made work five times faster. The software's price and Windows compatibility were key benefits.
NAVEX
- Information Technology And Services
- Large
LanguageWire's Neural Machine Translation helped NAVEX speed up localization for its global compliance content. NAVEX faced a growing backlog of... assets needing translation in multiple languages. The AI-powered solution, combined with internal validation and SmartEditor, cut process steps in half. NAVEX saved hours of work each week and quickly published translated assets. The new workflow improved translation quality and consistency across all content.
Telepath Communications
- Information Technology And Services
- Small
SkySwitch helped Telepath Communications move away from an unreliable VoIP provider. Telepath switched to SkySwitch for geo-redundant service, easy migration,... and a cloud-native architecture. In one year, Telepath added over 900 seats and improved margins. The API let Telepath add custom features and launch the Glance app for VoIP monitoring. Customers now enjoy reliable, flexible unified communications and better support.
Rackspace
- Information Technology And Services
- Large
Open-Xchange helped Rackspace improve its IT services. The case study is available for download. No specific metrics or results are... mentioned on this page. Rackspace is in the information technology and services industry. The focus is on customer experience with Open-Xchange solutions.
ParagraphAI used the Fleksy Virtual Keyboard SDK to build a new AI-powered text input app. The challenge was to fix... autocorrect errors and make messaging more personal and fast. With Fleksy, ParagraphAI added support for 82 languages, autocorrection, word predictions, and swipe input in under 5 days. Users can now write and reply to messages quickly, get smart suggestions, and personalize their content. The solution helps people communicate better and more confidently on their mobile devices.
SnapLogic helped Pepper Advantage improve monthly finance reporting, eliminating a 5-day delay. The integration platform enabled secure, fast data movement... to Snowflake, supporting analytics and business insights. Finance teams now access consistent data sets through SnapLogic and Tableau. Global teams use one tool to ingest data across jurisdictions. Data insights became a core offering, driving new business and customer retention.
Monument Group uses Altvia’s CRM to unify investor workflows across global offices. The platform provides a single source of truth,... eliminating data silos and improving team alignment. Real-time reporting and dashboards help track fundraising activity and investor status. Automation and integrated tools save time and boost efficiency. Monument Group relies on Altvia to scale operations and deliver transparent, tailored updates to investors.
eSoftTools Excel Password Recovery helped a finance team recover a lost Excel file password. The team saved valuable time and... reduced stress by using the software. The tool provided a quick and reliable solution for password recovery. This improved the team's workflow and prevented data loss. The finance team found the process simple and effective.
eSoftTools Excel Password Recovery helped a finance team recover a lost Excel file password. The team saved valuable time and... reduced stress by using the software. The tool provided a quick and reliable solution for password recovery. This improved the team's workflow and prevented data loss. The finance team found the process simple and effective.
eSoftTools Excel Password Recovery helped a finance team recover a lost Excel file password. The team saved valuable time and... reduced stress by using the software. The tool provided a quick and reliable solution for password recovery. This improved the team's workflow and prevented data loss. The finance team found the process simple and effective.
eSoftTools Excel Password Recovery helped a finance team recover a lost Excel file password. The team saved valuable time and... reduced stress by using the software. The tool provided a quick and reliable solution for password recovery. This improved the team's workflow and prevented data loss. The finance team found the process simple and effective.
eSoftTools Excel Password Recovery helped a finance team recover a lost Excel file password. The team saved valuable time and... reduced stress by using the software. The tool provided a quick and reliable solution for password recovery. This improved the team's workflow and prevented data loss. The finance team found the process simple and effective.
Intralinks Deal Services helped Houlihan Lokey automate NDA management for a major M&A transaction. The team distributed NDAs to over... 100 buyers in hours, not days. Real-time dashboards and centralized workflows cut manual effort and email clutter. The platform enabled faster deal execution and let bankers focus on strategic work. Houlihan Lokey now relies on Intralinks for repeatable, efficient deal processes.
Recent adoption and success with Collaboration and Productivity software in Education
UCLouvain
- Education
- Large
Louvain-la-Neuve, Belgium
Cloudalize’s GPU-powered DaaS helped UCLouvain keep architectural students learning during COVID-19. The university quickly enabled remote access to high-performance computing... for coursework and exams. Students could use any device to continue their studies from anywhere. Cloudalize delivered a cost-effective remote learning solution for UCLouvain’s needs.
Pittsburgh Public Schools used Read&Write and OrbitNote to help 20,000 students across 54 schools. Many students struggled with reading and... writing, which lowered their confidence. Teachers needed tools that worked together for all learners. Read&Write and OrbitNote made grade-level content accessible and improved digital literacy. Teachers saw more homework submissions and fewer classroom disruptions. Students became more independent and confident in their learning.
Stackfield helped Gesamtschule Hörstel organize school management and office tasks digitally. The school reduced internal email traffic by using Stackfield... for communication and task management. Staff now manage tasks, documents, and meetings in one place. Collaboration is easier, and responsibilities are clear. School meetings are more efficient, and nothing gets forgotten. Data protection was a key reason for choosing Stackfield.
PDF Reader Pro helped The Learning Hub move from slow, paper-based processes to digital document management. Staff and students now... access data 40% faster. Student satisfaction scores rose by 25%. Project completion rates increased by 35%. The Learning Hub uses annotation, digital signatures, and secure access across devices for better collaboration and workflow.
Matrix42 helped the University of Vienna standardize software asset management. The university replaced two old systems with one integrated solution.... They now track assets, licenses, and costs in a single platform. IT managers get daily reports for better control. The solution manages 19,200 clients and 268 software products. Since 2015, it has processed 265,000 transactions.
Storydoc helped Sutton Public Schools replace a static 400-page budget ledger with an interactive, web-based presentation. The new format made... it easier for residents to understand and engage with the budget process. Engagement jumped from just 5–10 meeting attendees to thousands of residents accessing the budget online. The presentation achieved a 100% open rate and a 36% completion rate, with an average reading time of nearly 10 minutes. The district now communicates budget updates more clearly and transparently to the community.
Mandarin Blueprint used Traverse to improve customer satisfaction. The team applied mind maps and spaced repetition to help users learn... Mandarin faster. Customers reported feeling happier with their progress. Traverse made it easier for learners to remember new words. The solution focused on cognitive science to boost results.
Driving ROI and results: Understanding the Impact of Collaboration and Productivity in Retail
Fitness First
- Retail
- Large
Frankfurt, Germany
Yext helped Fitness First boost its online visibility. The company saw a 31% increase in clicks on its listings in... one year. Clicks to the website grew by 51%, and clicks for directions rose by 25%. Fitness First improved its review response rate from 32% to 60%. The average rating of its locations also increased by 0.1 stars. Yext made it easy to update store data and respond to reviews across platforms.
Contactlab helped Giuste Terre launch its first digital loyalty program. The solution included a digital loyalty card and omnichannel engagement.... Giuste Terre built a customer database and improved customer profiling. The average transaction value rose by 23% compared to the previous year. Monthly database growth reached 4%, and 38% of customers redeemed coupons.
A national coffee and baked goods retailer
- Retail
- Very Large
ngrok enabled a national coffee and baked goods retailer to connect over 10,000 stores and 20,000 PoS systems in days, not months. The company eliminated... the need for firewall changes and VPNs, reducing setup time from weeks to days. ngrok's secure tunnels with mTLS encryption ensured safe, real-time order processing for millions of daily transactions. The solution scaled easily to handle peak traffic, supporting up to 35,440 tunnels per day. Continuous monitoring and direct support channels helped maintain high uptime and reliability.
Discount Tire used OpenText Enterprise Performance Engineering to improve its e-commerce platform. The solution helped the retailer capture every sales... opportunity during peak times. OpenText enabled better performance and reliability for online sales. Discount Tire maximized its e-commerce results with this technology. The case highlights the value of performance engineering for retail digital platforms.
BugSnag helped Mercado Libre grow its mobile market share by 50%. The company achieved a 99.93% app stability score using... BugSnag's error monitoring and performance tracking tools. Mercado Libre trusts BugSnag for accurate, real-time insights. The platform supports fast bug detection and resolution, improving user experience. BugSnag's features help prioritize fixes that matter most to customers.
Userlytics helped Duluth Trading Company scale UX research during a major website redesign. With only one internal UX researcher, Duluth... used Userlytics’ consulting team to run unmoderated usability studies on product filter layouts. The research validated key design questions and aligned stakeholders with real user insights. Duluth gained actionable data, improved decision-making, and established a scalable research process without adding headcount.
The Collaboration and Productivity Blueprint for Better Selection Decisions in Hospital And Health Care
University of Maryland Upper Chesapeake Health
- Hospital & Health Care
- Large
Bel Air, USA
Nintex Advanced Workflow helped University of Maryland Upper Chesapeake Health automate HR onboarding. Manual processes slowed productivity and made compliance... harder. With Nintex, HR staff now fill out a form in 10 minutes to trigger new employee accounts and access. Automation reduced IT workload and minimized errors. Staff can now focus more on patient care instead of admin tasks.
University of Maryland Upper Chesapeake Health
- Hospital & Health Care
- Large
Bel Air, USA
Nintex Advanced Workflow helped University of Maryland Upper Chesapeake Health automate HR onboarding. Manual processes slowed productivity and made compliance... harder. With Nintex, HR staff now fill out a form in 10 minutes to trigger new employee accounts and access. Automation reduced IT workload and minimized errors. Staff can now focus more on patient care instead of admin tasks.
Vanderbilt University Medical Center
- Hospital & Health Care
- Very Large
Nashville, USA
Vanderbilt University Medical Center needed single sign-on (SSO) for hundreds of Drupal sites. They wanted to connect all sites to... Ping Identity Provider and remove the need to update the IdP for each new site. miniOrange built a solution using a master Drupal site as a mediator. The SAML SP module was installed on all sites. Now, users log in once and access all sites, and new sites can be added without changes to the IdP. This improved security and made site management easier.
American Medical Response
- Hospital & Health Care
- Very Large
Onit helped American Medical Response process over 3,800 contracts in one year. The company replaced its old system with Onit's... flexible contract lifecycle management platform. AMR integrated DocuSign for faster approvals and improved contract tracking. The legal team grew from 10 to 35 people with no disruption. Centralized contract storage reduced risk and improved audit readiness. The user-friendly platform increased adoption and sped up results.
Princeton Orthopaedic Associates
- Hospital & Health Care
- Medium
Zultys helped Princeton Orthopaedic Associates connect six offices with a unified communications platform. The old phone system caused dropped calls... and confusion with multiple fax systems. Zultys provided integrated faxing, analytics, and call recording. Staff now use video chat, group chat, and mobile access for better teamwork. The new system improved patient care, cut licensing costs, and boosted staff efficiency.
Mater Private Network
- Hospital & Health Care
- Large
Progress Sitefinity helped Mater Private Network build a scalable, mobile-first website for 12 locations. The new platform improved content management... and navigation. Mater Private saw a 24% increase in website referrals in one year. The site now supports over 1,000 pages and gets 550,000+ unique visitors annually. A small marketing team manages content efficiently. Enhanced SEO and security improved patient engagement.
Driving ROI and results: Understanding the Impact of Collaboration and Productivity in Marketing And Advertising
iO
- Marketing And Advertising
- Large
Amsterdam, Netherlands
iO used Zeplin to organize design systems and speed up app development. The team solved issues with Figma’s infinite canvas... by using Zeplin to sort and sync designs. Developers and designers now work from a single source of truth, improving accuracy and saving time. Zeplin’s integration lets iO deliver 100% accurate time estimates to clients. The result is faster project delivery, better collaboration, and higher quality apps for clients.
V4 Company uses eKyte to manage marketing operations across more than 240 franchises. The platform improved operational efficiency and centralized... process sharing. V4 Company adopted eKyte for scalable project and task management using shared playbooks. Integration with Power BI and SSO streamlined data management and user access. Over 3,300 users now manage activities for 18,000+ clients, creating thousands of tasks daily.
Hibox helped Lievant, a digital marketing agency, organize team projects and improve communication. The agency used Hibox to boost office... productivity. With Hibox, Lievant increased internal communication by 1300%. The platform made team work more efficient. Lievant saw better project management and collaboration with Hibox.
Hypernova Marketing
- Marketing And Advertising
- Small
SmartWriter helped Hypernova Marketing double their cold email reply rates from 8% to 16%. Hypernova Marketing, a lead generation agency,... used SmartWriter for cold email outreach and LinkedIn personalization. The tool enabled them to reach more executives and improved their results with automation. The agency found SmartWriter cost-effective and easy to roll out across clients. This led to more B2B meetings and higher engagement with decision-makers.
SYSTRAN translate Server helped Lexcelera improve translation quality for 60 countries and 100 languages. Lexcelera used SYSTRAN Model Studio to... train custom machine translation models, boosting BLEU scores by 10 to 15 points per training. The integration with MemoQ streamlined workflows and reduced costs. Lexcelera gained autonomy in model training, delivering faster, high-quality translations for large corporate clients.
The Collaboration and Productivity Blueprint for Better Selection Decisions in Automotive
A global automotive manufacturer
- Automotive
- Very Large
SharpCloud helped a global automotive manufacturer manage complex projects. Teams used SharpCloud to share data and see project links. The... platform made it easier to track laws and stay compliant. Collaboration improved across business teams. The company made better decisions with more information. SharpCloud increased efficiency and reduced risks.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
Panviva helped AAA Northeast fix knowledge management problems after several mergers. The company had many disconnected sources for policies and... procedures. Panviva created a single place for all information. This made it easier for agents to find answers and reduced training time by half. Agents now solve more problems on the first call and give members a better experience.
AlisQI QMS helped Autoliv Inc. , a leader in seat belts and airbags, improve quality control and statistical process control....Before AlisQI, teams compared measurements manually and faced error-prone, time-consuming processes. With AlisQI as a production LIMS in over 10 plants worldwide, Autoliv reduced errors and gained real-time feedback and live test data. This saved time and supported continuous improvement in their manufacturing operations.
Shropshire Chamber of Commerce
- Non Profit Organization Management
- Small
Shropshire, UK
Grandstream helped Shropshire Chamber of Commerce cut telephony costs by 33%. The Chamber replaced its old PBX and Wi-Fi with... Grandstream’s unified communications and networking platform. Staff now use mobile apps and video phones for flexible, remote work. The new system improved call quality, Wi-Fi speed, and coverage. The Chamber praised the easy management and seamless integration of all devices.
St John Ambulance
- Non Profit Organization Management
- Large
London, UK
St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
St John Ambulance
- Non Profit Organization Management
- Large
London, UK
St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
WhyDonate
- Non Profit Organization Management
- Small
Netherlands
Lingohub helped WhyDonate speed up their localization process by 2x. The fundraising platform now supports five languages. WhyDonate reduced localization... costs by 10%. Non-technical staff can manage translations without developer help. This improved user experience and freed up the development team.
The Latest Collaboration and Productivity Deployments delivering value in Real Estate
Fergmar Enterprises
- Real Estate
- Medium
USA
Noloco helped Fergmar Enterprises cut payment approval times from two weeks to two days. Before Noloco, payment approvals were manual... and slow, causing delays for contractors. Noloco's no-code platform let them build a five-tier approval system with custom access controls. Now, they track payment requests by business unit, project, and payee. Fergmar also uses Noloco to manage properties, contractors, and vendors.
KAB used to handle expenses manually. The process was slow and frustrating for employees. After switching to Acubiz, all expenses... are now managed digitally. Employees find the app easy and fast to use. The finance team freed up about one third of the time spent on expense management. Budget tracking and financial management have improved. Employees are happier and more focused on their main tasks.
Fusion Connect’s Hosted Voice and Internet replaced Foresite Realty’s unreliable phone system. The new solution delivered impeccable voice quality and... uninterrupted service. Auto Attendant reduced the need for a receptionist and improved call routing. Visual Voicemail helped mobile staff access messages easily. Fusion Connect completed installation in just 15 business days, minimizing business disruption. Foresite Realty now enjoys better productivity and clear communications.
Stewart Information Services Corporation
- Real Estate
- Large
Houston, USA
FileCloud helps Stewart Information Services Corporation keep files secure and easy to access. Stewart provides title insurance and real estate... services for property owners, buyers, and lenders. They need to keep important documents confidential but available to the right people. FileCloud supports Stewart in managing these files for both residential and commercial transactions. This improves efficiency and helps lower costs for Stewart's customers.
Infor used globalese by memoQ to improve translation quality and expand language coverage. Their old SMT system struggled with unrelated... language pairs and inconsistent terminology. With memoQ, Infor now translates into more languages, including Japanese and Arabic, with better fluency and accuracy. The solution also keeps terminology consistent, even with limited training data. Running memoQ in-house improved data security and workflow efficiency.
CloudBees CI helped Autodesk achieve daily software deployments. The company standardized on automated Jenkins pipelines for 4,000 engineers. This enabled... SOC 2 compliant continuous delivery and improved developer productivity by up to 10X. Teams now deploy multiple times per week with lead times as short as one hour. Developers and management gave positive feedback on the new CI/CD process.
ScreenMeet, fully embedded in Salesforce, helped Xero improve customer experience. Xero saw better NPS scores and reduced thread count. Agents... now spend more time on value-add work. ScreenMeet made support faster and easier for Xero's team. The integration with Salesforce was key to these improvements.
VMware had trouble managing unorganized data in Confluence. Appfire's Scaffolding Forms & Templates and Reporting tools helped them create a... structured data hub. This made it easier for team members to enter and report data. The solution improved organization and kept everyone on the same page. VMware now has better control over their Confluence data.
The Latest Collaboration and Productivity Deployments delivering value in Telecommunications
TELUS
- Telecommunications
- Very Large
Vancouver, Canada
TELUS used SmartBear Zephyr and Reflect to speed up QA automation. They automated over 1,200 test cases and achieved a... 24x faster time to value. Productivity increased by more than 95%. Reflect's no-code automation and self-healing tests helped 250+ users across 30+ teams. TELUS reduced test development from two years to just 18 weeks.
National Broadband Ireland (NBI)
- Telecommunications
- Medium
Dublin, Ireland
Digital. ai Release and Deploy helped National Broadband Ireland automate software releases for a massive rural broadband rollout. NBI needed...to deliver applications quickly and reliably to support fiber optic expansion to over 569,000 premises. Manual deployment was slow and risky. With Digital.ai, NBI automated orchestration and deployment, improving workflow management and reducing errors. In 18 months, NBI completed 4,500 releases, now scaling to over 1,000 per month. Automation enabled NBI to stay on track with its ambitious seven-year rollout plan.
Cisco Services helped Puntonet modernize its network across Ecuador. The upgrade enabled country-wide expansion with high-speed fiber and improved security.... Cisco's analytics and automation reduced network problem logs from 200,000 to 90,000. The new infrastructure supports faster response to customer needs and better service reliability. Puntonet now connects more rural students to online education and partners with the government for digital growth.
CompleteFTP helped H3G (3 Italia) upgrade to a secure file transfer system. The company needed better data security and standardised... practice for its large mobile telecom operations. CompleteFTP offered easy-to-use advanced FTP features and strong encryption. H3G simplified management across five servers and improved security. The solution delivered strong value for money in the telecommunications sector.
Recent adoption and success with Collaboration and Productivity software in Construction
Southbase Group
- Construction
- Small
New Zealand
Dropbox Dash helped Southbase Group save hours on job sites by making information easy to find. Teams used Dash’s AI-powered... search to access documents quickly, reducing risk and cutting down on IT support requests. Southbase created project-based content collections, letting teams compare and search through 150 documents for a live airport project. This improved collaboration and kept everyone aligned on safety and requirements. The IT team saw less stress and smoother workflows across the company.
Dropbox Dash helped Southbase Group save hours on job sites by making information easy to find. Teams used Dash’s AI-powered... search to access documents quickly, reducing risk and cutting down on IT support requests. Southbase created project-based content collections, letting teams compare and search through 150 documents for a live airport project. This improved collaboration and kept everyone aligned on safety and requirements. The IT team saw less stress and smoother workflows across the company.
Dropbox Dash helped Southbase Group save hours on job sites by making information easy to find. Teams used Dash’s AI-powered... search to access documents quickly, reducing risk and cutting down on IT support requests. Southbase created project-based content collections, letting teams compare and search through 150 documents for a live airport project. This improved collaboration and kept everyone aligned on safety and requirements. The IT team saw less stress and smoother workflows across the company.
DATABASICS Expense and WEX credit card integration helped MEC General Contractors cut fuel expense processing time by 75%. The solution automated... receipt matching, GL coding, and expense reporting for field technicians. MEC achieved 100% accuracy in GL coding and reduced billing delays by 50%. The finance team gained real-time visibility into fuel costs. Minimal training was needed for technicians to use the new system.
TeamViewer helped Henkel support 60,000 devices worldwide with one solution. Before, Henkel's IT team used three tools, which slowed support... and caused confusion. TeamViewer integrated with ServiceNow, Microsoft Azure, and Jamf, making IT support faster and easier. Security improved with strict access controls. Employee satisfaction with IT support went up, and mobile device issues dropped out of the top 10 support tickets.
Vorwerk used Miro Engage and Miro Slides to boost engagement at its IT Open House Days. The company faced low... participation and fragmented feedback due to multiple disconnected tools. With Miro, 100 attendees stayed engaged for a full hour, with no drop-off and over 50 poll responses in minutes. Real-time collaboration let teams vote, share ideas, and see instant results. Senior management noticed the change, and Vorwerk now plans to expand Miro use for larger events and company-wide presentations.
DKSH used Tata Communications Kaleyra Unified Communications to standardize global enterprise calling. The solution helped DKSH simplify communications across multiple... countries. DKSH achieved seamless collaboration and improved workforce connectivity. The platform enabled secure, integrated tools for better employee and customer experiences. DKSH benefited from a unified approach to enterprise calling worldwide.
Intellifluence helped GhostBed by Nature’s Sleep run targeted influencer campaigns. The company saw a 15% increase in website traffic and... achieved a 3x ROI. Intellifluence enabled GhostBed to reach a broader audience and grow their sales funnel. The platform supported digital marketing for high-cost bedding products. Influencer marketing drove more interest and reviews for GhostBed.
Driving ROI and results: Understanding the Impact of Collaboration and Productivity in Legal Services
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Winston Solicitors used Threads Intelligent Message Hub to capture and search phone calls. The firm recorded 4,736 calls and transcribed... 1,761 calls in one month. Threads improved efficiency by reducing time spent on manual note-taking and increased accuracy in client communications. Lawyers now have searchable transcripts and audio files, making it easier to review conversations. The solution also enhanced risk management with a reliable audit trail.
Driving ROI and results: Understanding the Impact of Collaboration and Productivity in Insurance
Fortune 500 insurance provider
- Insurance
- Very Large
Sketch Workspace helped a Fortune 500 insurance provider's design team keep over 70 designers and developers in sync. The team used... a central Library to share design patterns and components, saving time and cost. Built-in tools for version control, collaborative editing, and document storage replaced multiple third-party tools. Developers accessed and inspected designs for free, without extra licenses. The company improved design consistency and streamlined developer handoff.
OCR Gateway helped UTMC automate manual data entry and handle a surge in unemployment insurance claims during the pandemic. UTMC replaced an... outdated OCR system with OCR Gateway, improving document processing accuracy to over 90%. The solution enabled remote work by integrating electronic fax and secure cloud workflows. UTMC reduced manual labor, increased efficiency, and scaled services while keeping sensitive data secure.
A major US health insurance provider
- Insurance
- Large
Time Doctor gave a major US health insurance provider real-time visibility into remote team productivity. The company replaced unreliable self-reported... data with automated tracking, improving accuracy and accountability. Leaders used Time Doctor to spot gaps, set benchmarks, and guide coaching. The company saved nearly $1 million and raised average department productivity from 69% to 86%. Employees now trust the system and work more efficiently.
Collaboration and Productivity in Action in Hospitality
Neat Suites
- Hospitality
- Small
Cincinnati, USA
Guesty helped Neat Suites achieve a 100% Airbnb response rate. Before using Guesty’s 24/7 Guest Communication Services, Neat Suites struggled... to keep up with guest messages, which took up 40% of their time. After adopting Guesty, their average response time dropped to 56.8 minutes. This improved guest satisfaction and allowed the team to focus on growing their business. Neat Suites also used integrations like Beyond and Breezeway for pricing and property maintenance.
Ambassador Cruise Line used Sage HR to improve their business processes. The company wanted to make their operations smoother and... keep their data safe. Sage HR helped them manage their work better. The solution also protected important information. This made it easier for the team to focus on their main goals.
Global Travel Distribution Company
- Hospitality
- Large
Vervotech helped a global travel distribution company fix hotel content duplication. The client faced financial losses, inconsistent hotel listings, and... outdated, duplicate data. Vervotech’s Hotel Mapping API unified their hotel database. This led to a 10% increase in sales and fewer cancellation penalties. The company now has 100% de-duplicated hotel content and reduced mapping errors.
First Responder Organizations (Delaware County Emergency Services, Henderson County Emergency Services, State Guard)
- Government Administration
- Large
USA
Zello helped first responder organizations improve communication range and quality. Traditional radio systems had limited range and poor sound. Zello's... push-to-talk app let teams connect by cell phone and radio gateways. This allowed communication across large areas and in urban settings. Leaders saw wide adoption and better response during emergencies like COVID-19. Teams could create ad hoc channels for dynamic events.
City of Dyersburg
- Government Administration
- Small
Dyersburg, USA
Permitting & Licensing Pro helped the City of Dyersburg replace an inefficient software platform for permitting and code enforcement. The new system... unified data sharing and automated task routing, reducing manual work and paperwork. Staff now use digital permit applications, electronic plan review, and real-time dashboards. The city improved compliance, reduced delays, and lifted a large burden from staff. Residents and contractors benefit from self-service portals and faster service.
Recent adoption and success with Collaboration and Productivity software in Accounting
Yuki
- Accounting
- Medium
Rotterdam, Netherlands
Sentry helped Yuki, an automated accounting platform, improve app stability and developer confidence. Before Sentry, Yuki struggled to monitor errors... and performance issues, especially during peak usage. Sentry's error and performance monitoring tools gave engineers visibility into user impact and root causes. With Sentry, Yuki reduced issue resolution time from 2 days to 2 hours. The team now prioritizes fixes based on real user data and quickly addresses critical problems.
3veta helped Contabi launch a new revenue stream by building a branded marketplace for accountants. Contabi's community members can now... get listed, manage bookings, and receive payments through the platform. The solution improved client visibility and enabled seamless self-service onboarding. Members gained control over their profiles and services, boosting engagement. Contabi transitioned from a basic prototype to a full-featured SaaS marketplace.
Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs... and decentralize operations. The company hosted over 50 live events in 2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.
Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs... and decentralize operations. The company hosted over 50 live events in 2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.
The Latest Collaboration and Productivity Deployments delivering value in Manufacturing
Toyota Material Handling
- Manufacturing
- Large
Columbus, USA
HR Cloud's Workmates platform helped Toyota Material Handling boost employee engagement. Their previous communication app lacked interactivity and caused login... issues. HR Cloud offered more features, including peer-to-peer recognition and customization. Associates now connect, comment, and give feedback from any device. Toyota praised the platform's value and the positive impact on company culture.
TextUnited helped Schrack Technik automate and centralize their translation process. Schrack reused 20% of content in the first project and... expects over 50% reuse in future updates. The platform improved translation quality and reduced costs. Real-time status monitoring and easy collaboration made the process efficient. Schrack's marketing team saw better structure and less manual work with TextUnited.
Egnyte helped Foghorn Therapeutics secure sensitive clinical and financial data. The biotech company built a secure data repository and created... eight custom policies for data governance. Egnyte’s platform gave Foghorn full visibility into where sensitive content is stored and who can access it. The IT team can now easily manage permissions and monitor data access. Foghorn chose Egnyte over Box and Microsoft for its robust security and ease of use.
PageProof helped Allergy Research Group cut review time by 75% in one year. The team now reviews and approves 600... design projects annually with just two designers and four remote reviewers. Before PageProof, feedback was scattered and hard to track. Now, workflow automation and online proofing make collaboration easy and fast. Output doubled while time spent was halved, streamlining marketing and content review for this pharmaceuticals company.
Seagate replaced its old VPN with Citrix Secure Private Access to support hybrid work. The new solution gives secure, zero... trust access to employees and third-party vendors. Seagate uses a unified portal for web, client server, and virtual apps. The company improved security, simplified IT operations, and reduced training costs. Seagate now has 100% secure access coverage for its global workforce.
Eight used the IFTTT Platform to integrate their smart mattress with smart home devices. The integration let users automate bedtime... routines, like turning off lights or locking doors. Eight promoted the feature with emails, videos, and landing pages. The IFTTT partnership drove 15,000 extra visitors and doubled sales for four days. Customers liked the Alexa integration and wanted more features.
Collaboration and Productivity in Action in Internet
Aviasales
- Internet
- Medium
Phuket, Thailand
Approveit helped Aviasales automate hiring approvals and laptop inventory management. Before, HR requests and laptop tracking were manual and confusing.... Now, teams submit hiring and laptop requests directly in Slack using ready-made forms. Approvals are multi-step and transparent, with clear responsibility. HR saves time, tracks deadlines, and keeps accurate records. Employees get what they need faster and onboarding is smoother.
QoQa, a Swiss e-commerce platform, moved from micro-management to self-management using Talkspirit. The company used Talkspirit to empower teams and... improve internal organization. This shift helped QoQa foster a more autonomous work culture. The case highlights how Talkspirit supports collaborative management in digital businesses.
The Collaboration and Productivity Blueprint for Better Selection Decisions in Entertainment
Spotify
- Entertainment
- Very Large
Stockholm, Sweden
Spotify used OneSky's translation and localization services to expand in Asia. They focused on three main strategies to enter the... APAC market. These included overcoming cultural and technological barriers. Spotify grew customer engagement in seven key Asian markets. The case highlights how expert localization helped Spotify succeed in a challenging region.
Driving ROI and results: Understanding the Impact of Collaboration and Productivity in Medical Devices
Zynex Monitoring Solutions
- Medical Devices
- Medium
Englewood, USA
Qodana helps Zynex Monitoring Solutions keep code quality high for their patient monitoring platform. The team uses Qodana with .NET... applications in their cloud-first interoperability platform. Qodana integrates with GitHub Actions, making it easy to add to workflows and enforce strict code standards. Developers at all levels benefit from Qodana’s inspections and coaching features. Zynex relies on Qodana for code scanning and quality, alongside Sonarqube.
Recent adoption and success with Collaboration and Productivity software in Utilities
Central Electric Power Association
- Utilities
- Large
IQGeoモバイルソリューションでCentral Electric Power Associationは現場作業を効率化。紙ベースのプロセスや植生管理の課題を解決。復旧時間を数時間短縮し、資産検査とネットワークデータ共有を改善。50台以上の車両が毎日利用。7郡で38,000以上の顧客にサービスを提供。
The Latest Collaboration and Productivity Deployments delivering value in Banking
Top 5 U.S. bank
- Banking
- Very Large
USA
Glance Cobrowse helped a top 5 U. S. bank move in-branch services online during the COVID-19 pandemic. Bankers used cobrowse...and screen share to guide customers through digital applications, including PPP loan filings. The bank added agent video so customers could see staff during transactions. This approach enabled real-time help for both retail and small business clients. The bank provided over seven billion dollars in loans using Glance’s visual engagement tools.
ProChain Solutions Inc.
- Management Consulting
- Small
Woodbridge, USA
Stormboard helped ProChain Solutions Inc. solve remote project management challenges. The team used to spend hours transcribing meeting notes and... entering data by hand. With Stormboard, they captured information in real time and exported it to Microsoft Project. When COVID-19 hit, Stormboard became essential for remote collaboration. ProChain now saves time, avoids travel, and runs better virtual meetings. Teams are excited to keep using Stormboard even after returning to the office.
The Latest Collaboration and Productivity Deployments delivering value in Apparel And Fashion
Nike
- Apparel & Fashion
- Very Large
Beaverton, USA
Nike wanted to reflect its inclusive English brand voice in Spain, France, and Italy. The company faced challenges with shifting... language trends and diversity, equity, and inclusion across languages. RWS conducted research, focus groups, and interviews to understand sociocultural shifts and language trends. RWS delivered reports with data and guidelines to help Nike evolve its language strategy and stay true to its brand values.
Scientific Drilling International
- Oil & Energy
- Large
Houston, USA
Parsable helped Scientific Drilling International digitize repair operations at its largest facility. The company used Parsable to create digital workflows... for drill motor assembly, disassembly, and repair. Implementation took just eight weeks. Supervisors gained real-time oversight and technicians could collaborate instantly. Scientific Drilling reduced inaccurate non-conformance reports by about 95%. The team now uses data insights for ongoing process improvement.
The Latest Collaboration and Productivity Deployments delivering value in Consumer Services
Translations International
- Consumer Services
- Small
XTRF helps Translations International manage all translation and interpretation projects from start to finish. The platform automates workflows, making project... management faster and more efficient. Project managers use XTRF to assign linguists, track projects, and handle invoicing in one place. Clients use the online portal to order projects, approve quotes, and view invoices. XTRF improves customer service and saves time for the team.
Retool helped WISE build internal tools to manage a fast-growing community. WISE used Retool to create user and partner management... apps, automating approvals and onboarding. The team launched a self-service B2B signup flow, reducing manual work. Retool's integration with Firestore and Stripe enabled quick app development. WISE saved weeks of engineering time and streamlined event management. All operations now run from a single, easy-to-use platform.
Recent adoption and success with Collaboration and Productivity software in Religious Institutions
Unity Baptist Church
- Religious Institutions
- Small
USA
Unity Baptist Church used Ministry Brands to replace their outdated, hard-to-update website. Their old site was just a placeholder and... did not reflect their mission or serve members well. With Ministry Brands, they quickly launched a new site using easy templates and simple tools. The new platform made it easy for non-technical staff to update content and share their message. Now, their website helps them connect with their community and show who they are online.
Barnimer Busgesellschaft (BBG)
- Transportation/Trucking/Railroad
- Medium
Eberswalde, Germany
Fellow LMS helped Barnimer Busgesellschaft speed up onboarding and boost driver expertise. The company used GoPro videos and digital courses... to train bus drivers on complex routes. Trainees create their own courses, making knowledge easy to access and always up to date. The platform allows mobile access, even for staff without email addresses. BBG now offers a growing academy of courses, improving performance and legal compliance.