Case Studies for Non-Profit Organization Management | Real Results & ROI 2025

Howspace helped UN Women launch the Generation Equality Forum Public Conversation Platform. UN Women needed... a virtual space to keep global gender equality discussions going during COVID-19. Howspace provided an AI-powered, safe, and open platform for diverse voices. The platform let the public join UN processes and discuss sensitive topics without harassment. Built-in AI features helped analyze multi-lingual conversations in real time. UN Women could adapt the platform quickly to meet changing needs.
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Agilysys Eatec helped Catholic Charities of Southern Nevada modernize their food program operations. The organization needed... better control over food procurement, storage, and inventory. Eatec streamlined purchasing, managed inventory, and reduced costs. The solution supports a program that serves nearly 2 million meals each year. Efficiency gains allow more resources to go directly to client services. The VP of food services praised Eatec for helping keep administrative costs low.
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Personify helped The Climate Reality Project manage their organization. The solution supported... their non-profit needs. The case study highlights how Personify's platform serves non-profits. No specific results or metrics are mentioned in the content.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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RSPCA NSW needed a better way to train staff and volunteers across a large area. They partnered with... Open LMS to move from face-to-face training to blended and online learning. This made training easier to access and more flexible for everyone. After using Open LMS, training participation grew by 600%. The time needed for in-person training dropped from 15 days to 5 days. Over 90% of users said the platform was easy to use and helpful for their work.
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YMCA used SkyPrep to improve their online training. The case study... highlights how SkyPrep helped YMCA with their learning management needs. Details about the specific challenges, solutions, or results are not provided in the content.
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Valamis learning platform helped Lambda Chi Alpha, North America’s largest fraternity, modernize member training. The fraternity needed... to streamline training, boost engagement, and personalize learning. Valamis delivered a digital platform with personalized learning paths, content integration, gamification, and analytics. By the end of 2023, 4,000 members enrolled. Members praised the user-friendly interface and flexible, asynchronous learning options. The new system increased engagement and made training more effective.
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Sponge Learning created an online training program called One Voice for the United Nations Population Fund (UNFPA). The challenge was... to help 3,000 staff in 150 countries communicate the organization's strategy with confidence and consistency. Sponge delivered a multi-language, video-based elearning solution with strong visuals and role-play scenarios. 99% of surveyed employees reported more confidence in communicating. 95% said the training improved their work outcomes. 1,100 global workers were upskilled in new ways of communicating.
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Infopro Learning created a digital experiential learning program for a nonprofit focused on youth leadership and social justice. The challenge was... to help club professionals empower youth advocacy and leadership. Infopro Learning built scenario-based modules and interactive challenges to boost engagement and knowledge retention. Staff confidence scores rose to 83%. 97% of participants applied new skills at work. Satisfaction scores improved after the program.
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Intuto helped the Victorian Music Teachers’ Association (VMTA) build an online learning hub for over 30 webinars. VMTA needed a... platform that integrated with Membes, tracked completion data, and allocated CPD points. Intuto’s Content Loading Team quickly loaded the webinars and created a template for future courses. VMTA’s course offering grew to over 50 webinars. The integration lets VMTA offer courses to different member tiers with less admin work. Grouping features allow VMTA to create targeted PD series for music teachers.
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Path LMS by Blue Sky eLearn helped AMC Institute expand member access to professional development. AMCI used Path... LMS to host on-demand courses, webinars, and certificate programs. Blue Sky eLearn managed live events and provided technical support. AMCI saw a 450% increase in platform engagement. Members found the system easy to use and staff found it easy to manage.
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Bridgercare, a large nonprofit family planning clinic in Montana, received a grant from Wisetail Works for a learning management system (LMS). The LMS will... help streamline training and improve staff engagement. Bridgercare plans to use it for orientation and federally-required training. The clinic anticipates over 70 users for the LMS.
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iorad helped UNICEF train staff on Primero/GBVIMS+ during the COVID-19 pandemic. The tool let... users make interactive tutorials for remote learning. Staff could access step-by-step guides and use language modules for translations. This made e-learning faster and easier. UNICEF saved time and improved training for global teams.
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PeopleFluent Learning helped Humentum deliver online training to aid organizations and charities worldwide. Humentum needed a... flexible, easy-to-use LMS for staff in challenging locations. PeopleFluent Learning provided dedicated portals and two package options for different needs. The solution made it simple for organizations to deploy and track training. In 2022, Humentum had over 290,000 enrollments and nearly 46,000 new learners in 156 countries.
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Absorb LMS helped POOL/PACT, a non-profit public agency insurance pool, expand its training program. They grew course... offerings by 1685%, from 42 to over 750 courses. The platform supported nearly 25,000 users and achieved an 87% course completion rate among 13,000 learners. POOL/PACT reduced claims related to safety and compliance. Absorb LMS improved compliance training, employee development, and customer education.
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ICS Learning Group's Inquisiq R3 LMS and Inquisiq Studio helped BoatU. S. Foundation modernize...their e-learning program. The Foundation needed a flexible, cost-effective solution for their Boating Safety course, which had to meet different state requirements. The Inquisiq platform allowed them to create a single course that adapts to each user's state. The easy-to-use authoring tool also let them maintain courses in-house. This solution met their needs on a limited budget and improved their training process.
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ICS Learning Group's Inquisiq R3 LMS and Inquisiq Studio helped BoatU. S. Foundation modernize...their e-learning program. The Foundation needed a flexible, cost-effective solution for their Boating Safety course, which had to meet different state requirements. The Inquisiq platform allowed them to create a single course that adapts to each user's state. The easy-to-use authoring tool also let them maintain courses in-house. This solution met their needs on a limited budget and improved their training process.
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Auzmor Learn helped Medicines For Humanity (MFH) train over 3,153 medical professionals in developing countries. MFH replaced a... basic WordPress platform with Auzmor Learn for better customization, ease of use, and interactive course authoring. The platform enabled MFH to create 180 trainings and issue 218 certificates. MFH now delivers 85% of training as self-paced and 15% as live sessions. The intuitive LMS improved user experience and made scaling training easy for healthcare staff.
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BizLibrary and BizLMS helped Goodwill of Colorado improve compliance and safety training. The organization saw... more on-time training completions and longer employee tenure. They reduced accidents and saved costs while staying OSHA-compliant. Leadership buy-in increased after seeing the value of the LMS. Goodwill also used BizLibrary for DEIB and management development programs.
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Go1 helped Challenge DV move their domestic and family violence training online. Challenge DV needed... to reach more people and make a bigger impact. Go1 worked with them to build and deliver eLearning programs for the Queensland Government. Over 85,000 government employees enrolled in the training in one year. The program made it easier and safer for people to learn and respond to domestic violence at work.
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JoomLMS helps the Swiss Federation of Samaritans train 50,000 people each year in first aid. The organization needed... a flexible and stable learning management system for many users. JoomLMS supports training in three languages and offers several online payment methods. The platform is easy to manage and has many features. The solution allows the federation to deliver first aid courses to volunteers across Switzerland.
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SCORM Cloud Dispatch helped Humentum deliver over 1,000 eLearning courses to social sector organizations worldwide. Humentum needed to... provide content to many LMSs while keeping control over their courses. With SCORM Cloud Dispatch, they distributed 32,118 dispatch packages to 34 systems since 2010. The solution let Humentum update courses easily, control access, and track usage with detailed reports. Humentum did not need extra programming and could support members in hard-to-reach places.
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Thought Industries helped The Linux Foundation move from a homegrown system to a headless LMS. The new platform... let them scale global training and certification. They now support over 300,000 professionals and have seen 50% revenue growth since 2020. The Linux Foundation uses Thought Industries for online courses, certification exams, and custom content. The platform's ecommerce and multi-tenant features support both B2B and B2C sales.
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Tovuti LMS helped Optimist International increase its officer training rate by 2,000%, going from 210 to almost 2,205 trained officers. The non-profit replaced... in-person conferences and a paper system with online, interactive courses. Training became uniform across 3,000 clubs and 50,000 volunteers worldwide. The organization used Dizi, an AI content tool, to boost productivity. They expanded to over 235 courses and plan to add new audiences for growth.
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YouTestMe GetCertified helped the Brain Injury Association of America automate and secure their annual certification process. BIAA needed custom... test versions, collaborative grading, and automatic certificate expiration after 365 days. YouTestMe developed a Multiple Graders feature, allowing several instructors to grade tests and provide feedback. The solution included AI proctoring and custom certificate formats. BIAA benefited from a flexible, tailored system that improved grading reliability and streamlined recertification.
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MagicBox partnered with a science publisher to build a multi-device platform with strong digital rights management. The goal was... to secure content, manage licenses, and support different subscription models. MagicBox personalized its eReader for offline access and made sure content worked on all devices. The team worked closely with the client to integrate internal systems and customize the platform for secure distribution. This helped the publisher distribute interactive content safely and flexibly.
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Learning Pool Platform helped Guide Dogs train new technical staff with a digital-first blended learning approach. Guide Dogs needed... to double its workforce and reduce training time. The solution included the Guide Dogs Academy and the Guide Dog Learning online platform. Guide Dogs saw a 10% reduction in overall training time. 75% of learners could access content on mobile devices. 80% of learners used the platform weekly.
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Learning Pool Platform helped Guide Dogs train new technical staff with a digital-first blended learning approach. Guide Dogs needed... to double its workforce and reduce training time. The solution included the Guide Dogs Academy and the Guide Dog Learning online platform. Guide Dogs saw a 10% reduction in overall training time. 75% of learners could access content on mobile devices. 80% of learners used the platform weekly.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Salesmate CRM helped Kickstart International cut costs and improve team efficiency. The nonprofit needed... a more affordable CRM than Salesforce. Salesmate made it easy to centralize data and boost team adoption. Key features included automation, usage tracking, and mobile app integration. The result was better data management and smoother operations across Sub-Saharan Africa.
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RaiseNow and Salesforce helped the Swiss Zakat Foundation digitize fundraising. The foundation needed... a single platform for donations and data. RaiseNow provided easy online donation forms and many payment options. Integration with Salesforce NPSP improved data management and reporting. Since 2021, donation volume has multiplied. Over 400 people and families received support through efficient online fundraising.
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Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used... CRM, sales management, and contact center features. They improved teamwork with collaboration tools and project management. Automation and analytics made their work easier. Mobile access let them manage tasks and sales on the go.
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CiviCRM helped a non-profit human services group in Pittsburgh move from multiple Access databases to an online system. The group needed... staff to update participant info from the field but faced high costs. Using Drupal and CiviCRM, they registered events, managed donations, and sent bulk emails. They built a new database to track program and HR data online. Improved permissions for activities and cases made CiviCRM a better fit for their needs.
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CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from... FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited customer support. The solution supported both donor management and finances. The organization saw better operations across the board.
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Giveffect helped the Writers Guild Foundation move their in-person events to Zoom during the pandemic. The nonprofit used... Giveffect’s Zoom integration and email marketing tools to manage events and communicate with supporters. Event attendance grew from 4,504 in 2018 to 18,089 in 2021, a 4x increase. The Foundation uses Giveffect’s CRM to group supporters and send targeted messages. They also use reporting tools to track event success. Staff say Giveffect made it easy to manage tickets, donations, and communications.
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Hope for Tomorrow used storytelling to share Aria's journey from poverty to college. The nonprofit focused... on child education. Their story showed how education can change lives. Sharing Aria's story brought strong support for their cause. Storytelling helped them connect with donors and highlight their impact. This case shows the power of authentic stories in nonprofit fundraising.
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NewOrg Management System helped Cancer CAREpoint switch to a HIPAA-compliant online database. The nonprofit migrated... 8 years of legacy data and now uses a public web portal for client and event sign-ups. Staff can manage intake, track care, and use secure document exchange. NewOrg improved workflows and enabled better reporting. Cancer CAREpoint now uses automated email campaigns, surveys, and reminders to engage clients and staff.
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ONLYOFFICE Docs and Nextcloud help Foodsharing Austria work together online. The team needed... a simple, user-friendly document tool that keeps data on their own servers. ONLYOFFICE lets members co-author documents, make contact lists, and create presentations. The platform is easy to set up and use, even for non-technical users. Support is fast and instructions are clear.
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StratusLIVE 365 helped National FFA Foundation replace 14 separate technology platforms with one integrated Microsoft Dynamics 365-based solution. The new platform... improved donor engagement, reporting, and dashboard creation. Staff used Microsoft Office integration and Outlook plugins to streamline daily tasks. In one year, National FFA Foundation saw an 18% increase in total payment revenue and a 33% rise in average gift amount. The platform made donor data easy to access and improved team efficiency.
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JunariCRM+ helped Headway Hertfordshire, a charity for brain injury support, reduce process complexity. Staff now spend... less time on admin and more on core services. The system gives clear, integrated processes and better management information. Training made it easy for staff to use. The charity can now give funders the data they need, helping secure ongoing funding.
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YMCA of Orange County needed a new CRM solution to increase enrollment in their Before and After School Programs. They chose LineLeader... by ChildcareCRM to automate sales and marketing. This allowed them to manage inquiries faster and save dozens of hours per month. As a result, they increased registrations and standardized marketing across 63 locations.
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Sales Cloud and Findock helped The Ocean Cleanup manage and track all donations in one place. The organization wanted... better insight into donor behavior and campaign results. Cobra implemented Findock on Salesforce, integrated multiple payment platforms, and set up automated thank-you emails. Now, The Ocean Cleanup has a clear overview of donations and can target campaigns more effectively. This helps them build stronger donor relationships and increase their impact.
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VeryConnect provided the British Cardiovascular Society with a new membership platform. The old system... was hard to use and did not fit their needs. The new platform made admin work easier and improved member engagement. Automated processes and better reporting helped the team save time. The BCS now has a flexible system that supports growth and cost savings. The project finished on time and within budget.
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WEM No-Code Platform helped Nationale Bond EHBO modernize volunteer and membership management. The organization replaced... manual processes with a mobile-first portal, letting 350+ local clubs update member data and register for training in real time. This reduced administrative workload and improved data accuracy. Volunteers now spend less time on paperwork and more time on first aid services. The solution is cost-effective and built for future needs.
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Quickbase helped UnidosUS replace $80,000 in software licenses by moving from complex spreadsheets to a central data platform. Staff now use... Quickbase apps for affiliate data, making reporting self-service and saving time. The organization shifted from data as a burden to a strategic asset. More team members can build solutions without developers. Quickbase empowered UnidosUS to make more data-driven decisions.
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vtenext helped Banco di Napoli foundation digitize its grant application process. The foundation moved... from paper-based, manual workflows to a cloud-based CRM with a dedicated web portal. This allowed for centralized records, automatic data checks, and digital archiving. The new system enabled remote work and improved transparency. The project went live in just one month, making daily work faster and more efficient.
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Zapier helped One More Day on the Appalachian Trail automate their application process. The nonprofit needed... a low-cost way to build a custom app. Using Zapier, they created the app in five hours and saved thousands of dollars. The new process made application reviews four times faster. The team also saved over 150 hours of manual work each year.
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ActiveCampaign helped the Museum of Science and Industry, Chicago improve email marketing and guest engagement. The museum needed... more advanced tools than Mailchimp to personalize messages and automate campaigns. They used ActiveCampaign with Salesforce to manage over 350,000 contacts and send targeted emails. This led to a 206% year-over-year revenue growth, strongly supported by email marketing. Staff can now segment contacts and automate features, making guest communication more effective.
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Lob's Address Verification API helped Ameelio build a free app for families to send letters to incarcerated loved ones. Ameelio used Lob... to standardize over 1,800 prison addresses and track mail delivery. The integration took less than a day and enabled a fast launch. In the first week, users sent 300 letters and 88% added a contact. Lob's platform removed the need for complex print and mail logistics, letting Ameelio focus on its mission.
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Klaviyo helped VIA Institute on Character grow their email revenue share by 2. 5x after switching...from Listrak. VIA is a global non-profit focused on character strengths. They faced slow growth and limited automation with Listrak. Klaviyo enabled easier automation and better access to subscriber data. Now, 54% of their Klaviyo-attributed revenue comes from automated flows in 2024. The switch allowed VIA to scale and evolve quickly.
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Dotdigital helped Visit KC automate their welcome email series and improve subscriber engagement. The team used... Dotdigital’s drag-and-drop email builder and embedded signup forms for instant welcome emails. They also created a preference center to let subscribers manage their content. Visit KC saw a 15% increase in open rates and a 25% rise in click-through rates. The new system made it easier to cross-promote secondary newsletters and capture marketing preferences.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Caspio's low-code application platform helped the Center for Plant Conservation at San Diego Zoo build a custom online database for endangered plant species. The team needed... a secure, user-friendly system for volunteers with limited technical skills. Caspio enabled fast development, secure data management, and easy access from any device. The new database improved data collection speed and quality. The solution saved the organization significant costs compared to hiring a web programmer.
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Agillic helped the Danish Red Cross improve their omnichannel fundraising. The Red Cross... used Agillic to send faster and more targeted text messages and emails. This led to a 60% increase in text message conversion value and a 120% increase in email conversion value. Setting up emails became much faster, saving time for the team. Agillic also made it easier to use data for personalisation and loyalty.
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Ortto helped The Alfred Foundation switch from Pardot to improve donor relationships and use Salesforce data better. Balanced Effect, an... Ortto partner, guided the change. The Alfred Foundation used Ortto to run personalized campaigns and streamline operations. They saw a 60% increase in open rates and a 3% increase in click-through rates. Staff found Ortto easy to use and quick to onboard.
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Knack helped Kingdom Air Corps improve their operations and communication. They used Knack... for custom CRM, customer portal, online database, inventory management, and asset management. The solution addressed needs like work orders, project management, and financial management. Kingdom Air Corps operates in the non-profit sector. The case highlights how Knack supports better business processes for non-profits.
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Flowlu helped The Kindness Institute manage funding and operations better. Before Flowlu, they... used Google Sheets and scattered documents, which caused confusion. Flowlu's CRM and project management tools gave them a clear view of funding and centralized contacts. Setup took less than a day. The team now tracks tasks and funding easily. Operations are smoother, and they spend less time on admin work.
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Memberful helped the Jacques Pépin Foundation launch a membership site when in-person fundraising stopped during the pandemic. The foundation used... Memberful to offer access to a video recipe book, expanding their donor base and supporting their mission of culinary education. Membership now makes up about a third of their revenue. The new model reduced pressure on traditional fundraising events. Members get access to over 200 cooking videos, helping them learn new skills while supporting the foundation's work.
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Zürcher Kantonalverband für Sport is a non-profit organization that manages a large amount of data every day. They needed a... better way to store and find documents, as their old system was slow and confusing. They chose AMAGNO as a digital document management system. With AMAGNO, they can now search for files quickly and save space. The new system helps them work faster and makes their daily tasks easier.
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DocuWare helped Endangered Wildlife Trust digitize and automate its document management. The non-profit faced... slow, manual processes for procurement and accounting. DocuWare replaced Excel forms and email approvals with digital workflows and secure archiving. Integration with SharePoint and Sage Intacct made adoption easy and data transfer automatic. The team now tracks approvals in real time and spends less time on admin. This lets them focus more resources on wildlife conservation.
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Lasernet helped UNICEF Denmark modernize form printing. The old system... was hard to support and caused delays. Lasernet let them print forms faster and more reliably. They no longer depend on specific printers. Programming and form changes are now done in Lasernet, not the ERP system. This saves time and money. Data stays safe during ERP upgrades. UNICEF Denmark reduced manual work and cut operational costs.
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Windward helped International Building Code Association integrate Word-based reporting with Microsoft Dynamics CRM. The group needed... a CRM solution that worked with their Dynamics GP system and supported complex reporting. Emtec implemented Microsoft Dynamics CRM 2011 and Windward for seamless Word document generation. Users now create, edit, and manage CRM reports and invoices directly in Word. The solution improved efficiency and customer service with accurate, timely invoices.
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Componize CCMS helped the American Library Association improve content management and publishing. The challenge was... to enable global teams to collaborate and manage the RDA standard. The solution used Componize CCMS for web-based authoring, translation, and publishing to multiple formats. The results were a 50% reduction in content publishing time and a 30% reduction in production costs. Non-technical authors can now contribute directly online.
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Fastly CDN helped Ruby Central manage 3 billion gem downloads per month for the Ruby community. Ruby Central needed... a reliable way to handle high traffic and ensure no downtime. Fastly's global network offloaded most of the traffic, making gem delivery fast and stable. Since 2013, Ruby Central has had zero downtime and no full outages. In March 2025, Fastly handled 51.28 billion requests and delivered 5.66 petabytes of data with a 98.94% hit ratio. The solution is cost-effective and easy to manage, letting Ruby Central focus on development and security.
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Fastly CDN helped Ruby Central manage 3 billion gem downloads per month for the Ruby community. Ruby Central needed... a reliable way to handle high traffic and ensure no downtime. Fastly's global network offloaded most of the traffic, making gem delivery fast and stable. Since 2013, Ruby Central has had zero downtime and no full outages. In March 2025, Fastly handled 51.28 billion requests and delivered 5.66 petabytes of data with a 98.94% hit ratio. The solution is cost-effective and easy to manage, letting Ruby Central focus on development and security.
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Fission Web System helped Heart of the City Neighborhoods, Inc. build a more... professional website. The new site is clean, easy to use, and simple to update. Staff and partners find it easier to get information. The organization now looks more professional and stands out among local housing agencies. The experience with Fission was positive, with strong support and input from the team.
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Acquia helped The Salvation Army Australia improve their digital experience. The organization used... Acquia's platform to manage content and digital assets. This made it easier to reach people and share their mission. The solution supported better workflows and brand management. The Salvation Army Australia now connects with their community more effectively online.
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Cube Cloud helped The Linux Foundation improve embedded analytics for their open-source projects. Before Cube, their... data tools were slow, costly, and hard to manage. With Cube Cloud, they reduced operational overhead and made data integration easier. The Linux Foundation now gets faster, more reliable insights using Cube's semantic layer. The team found onboarding simple and support from Cube very helpful.
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ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a... more affordable, user-friendly SIEM solution to meet strict compliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
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Jedox helped the Finnish Red Cross cut its budgeting and planning time by 50%. The organization used... to manage over 100 Excel spreadsheets, making the process slow and error-prone. With Jedox, they deployed 200 licenses and improved collaboration and data quality. Now, the finance team spends less time on manual tasks and more on strategic planning. Real-time insights and better integration have boosted productivity and ensured strong financial stewardship.
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Juice Analytics helped The Violence Prevention Project use data storytelling to make their research on mass shootings more accessible. The Violence Prevention... Project had trouble sharing complex data with reporters, researchers, and the public. Juice built seven custom applications for their website. These apps turned raw data into easy-to-read visuals and stories. Reporters now get quick context, and researchers can access raw datasets. The new tools made the data easier to use and helped the organization reach more people.
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Stonefield Query for AccountMate helped The Connection For Women and Families solve complex reporting problems. Before, their reporting... tools were hard to use and could not handle multiple conditions or join data from different tables. After switching to Stonefield Query, they found it easy to learn and use. Sue Andersen, the systems director, quickly created mailing lists, financial, and membership reports. She now saves a lot of time and can export data for other uses. The software made reporting simple and accurate.
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EOS Data Analytics used satellite data analytics to help the Saamaka community in Suriname fight deforestation. The Saamaka faced... threats from logging and environmental damage to their ancestral forests. EOSDA provided high-resolution satellite imagery and monitoring tools. This helped the community map their territory and track illegal activities. The solution empowered the Saamaka to protect their land and preserve their way of life.
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Cyfe's white label dashboard helped SMCo Thrift improve sales for their clients. SMCo Thrift needed... a better way to visualize store data and track key metrics. They chose Cyfe for its scalability, simplicity, and price. Teams used TV Mode to review sales goals and performance. The dashboard made it easy to share results and transfer donor data. SMCo Thrift's clients saw a 41% total sales increase after using Cyfe.
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Sisense helped USA Swimming improve data access and analytics for its 400,000 members. Before Sisense, USA... Swimming struggled with static data, slow report updates, and limited insights. Sisense delivered user-friendly dashboards, advanced segmentation, and faster report updates. Load times improved 3x, and report updates now happen the same day instead of weeks. Clubs can now compare their performance to national averages and access better self-service analytics.
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Connect Our Kids used yFiles to build Family Connections, a tool for social workers in the foster care system. Before, social workers... tracked family connections on paper, which was slow and hard to share. With yFiles, they created interactive support maps that show family trees and help find contact information fast. The "zoom to see more information" feature lets users see details by zooming in. The tool saves time and helps social workers spend more time with children, finding them permanent families.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted... to cut production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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Personify helped The Climate Reality Project manage their organization. The solution supported... their non-profit needs. The case study highlights how Personify's platform serves non-profits. No specific results or metrics are mentioned in the content.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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QuestionPro helped Madhi Foundation collect and analyze education data in Tamil Nadu. The non-profit used... QuestionPro surveys to reach teachers, officials, and parents, even in areas with poor internet. They cut data collection and analysis time by 3-4 days. The number of clicks per survey dropped by 20%. They saved 2-3 days creating surveys by reusing templates. The platform's user-friendly design and question variety improved their process.
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Insightrix worked with the Saskatoon SPCA in 2018 to help the non-profit improve its community service. The project included... research studies for strategic planning, brand awareness, and donor research. Insightrix developed custom research methods that fit the SPCA's budget. The research helped the SPCA update its business plan and long-term strategy. The SPCA valued Insightrix's guidance and animal-friendly approach.
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The National Society of Black Engineers used Fonteva to improve their operations. They wanted better... member engagement and event management. Fonteva helped them achieve these goals. The solution provided a seamless experience for their members.
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Personify helped The Climate Reality Project manage their organization. The solution supported... their non-profit needs. The case study highlights how Personify's platform serves non-profits. No specific results or metrics are mentioned in the content.
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introNetworks Social Networking Platform helped NPRN connect over 350 non-profits in Santa Barbara County. The challenge was... to create a private, secure online space for staff, board members, and volunteers to connect and share resources. introNetworks worked with NPRN to tune their Visual Matching Engine for the community's needs. The platform lets users find peers, share knowledge, and access resources. NPRN now has better communication, a community calendar, and tools to support local non-profits.
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Disciple built a private app for Action For Happiness, a global mental health charity. Vulnerable people did... not feel safe sharing on social media. The app created a secure, exclusive space for members to connect and share. It protects privacy and supports wellbeing. 75% of the community are active each month. The app drives 10% average monthly growth and boosts engagement with daily action ideas.
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NING helped the National Peace Corps Association bring their global community of returned Peace Corps volunteers together online. Before NING, members... were scattered and hard to connect. With NING, they quickly grew to over 10,000 members in the first year and now have 26,000 members. The platform offers privacy, easy communication, and tools like shared calendars and photo sharing. Members feel safe, connected, and engaged in a space built just for them.
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Asset Panda helped Team Gleason save 2 hours each week on asset tracking. The nonprofit struggled... with a complex spreadsheet to manage devices for ALS patients. Asset Panda replaced this with an easy-to-use asset tracking system. The team now loses less equipment and can assign and track devices more easily. Financial reports are more accurate, helping with audits. Staff can access the system anytime they need.
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AssetCloud by Wasp helped Last Mile Health move from manual asset tracking to a cloud-based system. The nonprofit struggled... with tracking assets like phones and solar panels using paper and spreadsheets, causing confusion in remote areas. AssetCloud made it easy to import data and track over 1,500 assets across more than 200 staff. The new system improved accuracy and made asset management simple, even in locations with limited internet. Staff found the software easy to use and recommend it to other organizations.
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Lytho helped Arbor Day Foundation manage and showcase their tree planting projects. The foundation needed... to organize over 8,000 images from 1,632 corporate partner events. Lytho's digital asset manager let them gather, tag, and link photos to image releases. They sorted out 1,632 projects and linked 10,300 images to their Impact Dashboard in just 8 weeks. This improved their workflow and helped secure more funding from partners.
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CampaignDrive helps the National Association create marketing materials that match their brand. The platform lets... them customize content while keeping costs down by up to 85%. They use CampaignDrive to make chapter communications easier. The tool supports brand consistency and saves money. This helps the non-profit work better and faster.
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MediaValet helped Canadian Blood Services manage digital assets for staff, partners, and volunteers across Canada. The old on-premise... system was slow and hard to use. MediaValet’s cloud platform made it easy to find and share marketing materials. The team saved time and money on admin work. Collaboration and donor recruitment improved. Partners and volunteers got fast access to needed assets.
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MediaFiler mediabank helped Rode Kruis solve problems with image storage and rights management. Before, staff lost... photos and used images without proper rights. MediaFiler provided a central place to store and share all media files. The solution made it easy to manage permissions and keep track of image rights. Now, Rode Kruis has a professional, central image library for all their media and history.
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ArchivEra helped the Military Women’s Memorial manage their unique collection of servicewomen’s artifacts. The Memorial needed... public access, multimedia support, and strong record keeping. ArchivEra provided a web-based CMS with robust intellectual control and multimedia features. Staff and researchers now use the portal for targeted research. The Memorial saw improved research workflows and better access to their collections. Lucidea’s client support made the transition smooth and effective.
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Xtenit Publishing Platform helped a large non-profit manage multiple newsletters and websites across departments. The platform enabled... a unified subscriber database and consistent branding for all communications. Departments kept their independence while using shared templates and flexible content options. Xtenit offered easy setup and maintenance at a lower cost than other solutions. The non-profit improved tracking, reporting, and cross-marketing opportunities.
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Zebra solutions helped Austin Lighthouse empower its employees. The organization doubled... productivity with Zebra's technology. Employees used Zebra devices to work more efficiently. The case highlights improved workflow and team empowerment. Austin Lighthouse saw clear gains in productivity and staff engagement.
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Vena helped WWF-Canada cut fund balance reporting time from 2 hours to 2 seconds. The finance team... now uses Vena for budgeting, forecasting, and reporting. Staff have more visibility into program funds and can adjust allocations quickly. Vena integrates with Microsoft Dynamics GP and keeps Excel workflows. Role-based security and workflow tools improve accountability. The team can now focus on analysis and value-added work instead of manual data entry.
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Classy Pay, powered by Stripe, helps non-profits with payment processing. Before Stripe, Classy... used three payment processors. This made reporting and reconciliation hard for non-profits. Stripe made onboarding much faster, going from weeks to minutes. Reconciliation is now 2-5 times faster with a single report. Non-profits get easier reconciliation, better fraud protection, and revenue optimizations.
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BarCloud helped Pacific Coast Community Services (PCCS) improve inventory and asset tracking. PCCS had trouble... with manual processes, limited visibility, and outdated systems. The new software gave real-time tracking, automated alerts, and detailed reports. PCCS saw faster workflows, lower costs, and better accountability. The system helped manage medical supplies and supported future growth.
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Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced... slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR automation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
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Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced... slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR automation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
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Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced... slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR automation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
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DATABASICS helped Pathfinder International manage time and leave for over 1,400 employees in 19 countries. Pathfinder needed a... single system for timesheets and leave management with DCAA compliance. DATABASICS provided a solution that made it easy for staff to submit leave requests and timesheets. The company saw greater efficiency in processing and managing employee time. Implementation was rapid to maximize funding value.
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Emburse Enterprise helped UPA NSW modernize its finance operations. The nonprofit faced... slow, paper-based accounts payable processes and regional silos. Emburse replaced manual data entry with OCR automation and unified approval workflows. The solution provided real-time visibility and digital storage. UPA NSW saved time, improved compliance, and reduced costs. The finance team now focuses on strategic goals instead of paperwork.
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Center helped Every Nation Churches and Ministries get real-time visibility into expenses. The nonprofit had... trouble with costly, hard-to-use card programs and manual processes. Center set up a custom solution in one week, letting them track spend by project and department. Staff now use unlimited free cards for travel and purchases. The finance team saves time, cuts checks less often, and sees spending instantly. Center’s mobile app and dynamic approvals improved compliance and made audits easier. Employees say Center is the best change the finance team has made.
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Lyyti helps Mothers In Business run over 500 events a year across Finland. The platform is... easy to use, even for new volunteers, and supports event automation, messaging, and reporting. Lyyti’s features let the team copy events, automate reminders, and manage everything from start to finish. The support team is quick to help, and the Experience Value Score tool makes it easy to collect feedback. Nina Bergman from Mothers In Business rates Lyyti 9 out of 10.
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InEvent helped Australian Disability Network run IMPACT 2024, a hybrid event with nearly 600 attendees. The event focused... on disability confidence, inclusion, and employment. The main challenge was making the event fully accessible for all, both in-person and online. InEvent’s platform provided accessibility features so everyone could join sessions, access materials, and network. Attendees with mobility challenges could participate in real time, making the event inclusive and barrier-free.
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The National Society of Black Engineers used Fonteva to improve their operations. They wanted better... member engagement and event management. Fonteva helped them achieve these goals. The solution provided a seamless experience for their members.
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Brushfire helped the New Tampa Women's Athletic Foundation (NTWAF) make event registration and fundraising easier. NTWAF used Brushfire... to manage sign-ups, collect donations, and handle payments for sports events. The platform helped NTWAF cut club lacrosse team costs from $1,400 to $750 per girl. NTWAF created new scholarships and gave more girls access to sports. The foundation now supports more local sports and helps young women get noticed by recruiters.
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GiveSmart helped Cancer Kiss My Cooley fix long check-in and checkout lines at events. The platform made... it easier to manage event flow and collect more donations. CKMC used GiveSmart to improve guest list management. These changes helped CKMC increase event revenue. The case study shows how GiveSmart can streamline nonprofit fundraising events.
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RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone... system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
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Dreamcast's event registration solution helped WRI India manage their 'Connect Karo 2023' event. WRI India needed... a smart way to handle event sign-ups and attendee management. Dreamcast provided a registration and ticketing system with event CRM and WhatsApp automation. This made the process smooth and easy for both organizers and guests. The solution improved event operations and attendee experience.
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Azavista helped SOI Consortium improve event management. Before Azavista, SOI... used a non-specialized tool and needed help from other teams. Azavista let SOI create event websites and registration forms on their own. The platform made registration easier and faster. SOI saved time and became more independent. Now, SOI can focus on making better events for their attendees.
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ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a... more affordable, user-friendly SIEM solution to meet strict compliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
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Puzzel Conversational Intelligence helped Folkspel, a Swedish non-profit lottery, find out why customers cancel subscriptions early. They used AI... to analyze sales and customer service calls. This let them improve sales scripts and align communication. Folkspel saw a 20% increase in customer satisfaction, a 44% rise in win-back attempts, and a 20% drop in costs. The solution helped them keep more customers and support their mission.
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Giva HelpDesk and Giva KnowledgeManager replaced BMC Track-It! for The William... and Flora Hewlett Foundation. The foundation wanted a web-based help desk with strong knowledge management and self-service features. Giva was easy to set up and customize, going live in about a week. The average time to close service requests dropped by 40%. First call resolution increased by 45%. Employee satisfaction and support cost improved. The foundation now uses Giva for IT and other departments.
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Gmelius helped Cruz Roja Francesa migrate 10,000 group emails from Microsoft Outlook to Google Workspace. They used Gmelius... shared inboxes to improve collaboration, delegate work, and boost email security. Over 40,000 staff and volunteers now use 8,000 shared inboxes for better communication. The solution made onboarding easy by integrating directly into Gmail. This change increased transparency and made it easier to transfer information between team members.
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Web+Center is open source help desk software for non-profits. JDRF uses Web+Center... to support IT operations for over 100 volunteer chapters across the United States. More than 40 techs at JDRF rely on the system for IT help desk, facilities management, and asset tracking. The software has met all their needs for over 8 years. JDRF praises the excellent customer service and flexibility of the program.
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SysAid helped Mission Health Services move their IT service management to the cloud. The organization faced... challenges with limited resources, budget concerns, and strict data security needs. After migrating, they saved 10-15 minutes on each ticket and reduced mean time to resolve (MTTR) by 10%. Now, 75% of tickets close on the same day, up from just 1/8 before. The cloud solution also improved compliance, cut costs, and made IT operations easier for their team.
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GoTo Connect helped Fiotec upgrade its communications. Fiotec needed better... technology after moving to a bigger office and facing the Covid-19 pandemic. They chose GoTo Connect for easy use and phone management. The switch to cloud-based tools let staff work flexibly. Fiotec saved 20% in costs by not needing physical switch services. Staff found the new system easy to use and quick to adopt.
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Splunk AppDynamics helps NMDP (Be The Match) save time and lives. The organization uses... the platform to improve operations. This leads to faster and more reliable service. Splunk AppDynamics supports their mission to help patients. The solution makes their work more efficient.
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RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone... system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
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Formitize helped Fight 4 Youth, a multicultural youth centre, improve how they track and identify their most used programs. The founder needed... better CRM and paperless forms to fix delays and staff management issues. With Formitize, they now use document management and paperless forms, making work easier for a small team of volunteers. The support team at Formitize provided training and ongoing help. The founder chose Formitize over other solutions because of a strong recommendation and better fit for their needs.
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Flowfinity helped San Diego Zoo Global improve field data collection for wildlife conservation. The team replaced... paper lists and manual data entry with custom mobile apps. Researchers now save 10 hours per week on data entry and administration. Data is more accurate and instantly accessible, even offline. The solution allows quick updates to workflows and better reporting for conservation projects.
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CleverTap helped Kitabisa, Indonesia's largest donation platform, improve donor engagement and retention. Kitabisa used CleverTap's... smart segmentation and personalized messaging to automate user journeys and send timely wallet reminders. During Ramadan, they delivered automated, personalized push notifications to encourage routine giving. The results included a 33% increase in median donations per user, a 10% rise in average click-through rates for notifications, and a 5% boost in user stickiness.
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engageSPARK helped Population Services International (PSI) improve maternal health in Cambodia. PSI used automated... voice calls and SMS to reach over 25,000 mothers. The program increased knowledge and adoption of key health behaviors. 70% of mothers remembered messages about breastfeeding. 91% breastfed soon after birth. Knowledge of postnatal check-ups rose from 8% to 41%. 100% introduced complementary foods at 6 months.
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CallHub helped Organizing for Change run a GOTV campaign for the British Columbia provincial elections. The group used... CallHub's distributed phone banking service to reach members and encourage voter turnout. Organizing for Change worked with 24 partner groups to pool resources and make calls. The campaign focused on supporting voters and volunteers. The effort advanced environmental policies at local and provincial levels.
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LINK’s WhatsApp integration helped Oxfam cut donation time to under 5 minutes. Oxfam needed a... faster, digital-first way for donors to give. The WhatsApp channel let donors upload donation coupons and chat with support. This new process increased digital donation conversion rates. Donors found it easier and more flexible. Oxfam also saved internal resources with automation.
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DocSend and Dropbox help BioscienceLA share sensitive board communications securely. Before, they sent... financial and strategic documents by email, which was not secure and hard to use on mobile. With DocSend, they add passwords and require email addresses to protect files. Dropbox lets them access and store internal documents from anywhere. The team can focus on their mission and collaborate remotely with confidence.
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Emma email marketing helped charity: water grow their monthly giving program, The Spring, by over 95% in one year. The nonprofit used... email automation to engage 11,700+ recurring donors with stories and exclusive video content. This approach kept donations steady all year, not just during holidays. Personalized emails and surveys helped charity: water connect with supporters and improve donor experience. The result was a reliable stream of donations and stronger donor relationships.
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Inxmail helped Habitat et Humanisme improve their email marketing. The non-profit needed... a tool that worked with Salesforce Sales Cloud and could send regional content. Inxmail integrated smoothly and let volunteers manage campaigns easily. The software allowed sending personalized newsletters and donation receipts. Habitat et Humanisme now sends targeted updates to nearly 60 regions. Volunteers set up and run the system after a simple training.
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Campaign Monitor helps Australian Red Cross send targeted email campaigns. They use segmentation... and personalized content to reach supporters. One campaign saw a 68% increase in open rates, 201% more click-throughs, and 75% more conversions. Ready-made templates help them respond fast during emergencies. The platform lets supporters choose topics they care about, making messages more relevant.
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Get a Newsletter helps Ung Cancer send targeted email newsletters to different groups. Ung Cancer uses... the tool to share news with members, supporters, and webshop customers. The platform lets them segment lists and personalize content. They chose Get a Newsletter for its ability to handle a large subscriber base at a reasonable price. The reporting features help them track open rates and improve timing. Newsletters help Ung Cancer show gratitude and keep supporters informed.
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Zivver helped Jeugdbescherming Gelderland protect sensitive data and prevent data leaks. The organization needed... a simple, secure way to send emails that met GDPR and other legal requirements. Their old email security tool was hard to use and caused workflow problems. Zivver’s Outlook plugin made secure emailing easy and automatic. Employees now get alerts for sensitive data and can recall emails if needed. Staff gave positive feedback about the new, integrated solution.
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Email Hippo helps Greenpeace validate email addresses. Greenpeace uses Email... Hippo to improve their data quality. This helps reduce bad email addresses in their lists. The solution supports Greenpeace in making their work more effective. Email Hippo's email validation plays a part in helping Greenpeace achieve their mission.
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rasa. io helped ASAE...personalize their Associations Now email newsletter using AI. The AI tracks each reader's interests and predicts what they want to read. ASAE now sends almost 60,000 unique messages daily. The AI picks articles, writes subject lines, and arranges stories for each user. ASAE saw a 34% unique daily click rate, 36% overall unique weekly open rate, and 51% unique daily open rate. Members open emails more often than with old newsletters.
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ActiveCampaign helped the Museum of Science and Industry, Chicago improve email marketing and guest engagement. The museum needed... more advanced tools than Mailchimp to personalize messages and automate campaigns. They used ActiveCampaign with Salesforce to manage over 350,000 contacts and send targeted emails. This led to a 206% year-over-year revenue growth, strongly supported by email marketing. Staff can now segment contacts and automate features, making guest communication more effective.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Nintex Workflow helped Goodwill of Central and Coastal Virginia automate their business processes. The non-profit needed... to upgrade from SharePoint 2010 to SharePoint 2019 and replace old workflows and forms. Nintex made it easy to build new automated workflows. The organization saw a 2x increase in productivity after using Nintex.
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DATABASICS helped Pathfinder International manage time and leave for over 1,400 employees in 19 countries. Pathfinder needed a... single system for timesheets and leave management with DCAA compliance. DATABASICS provided a solution that made it easy for staff to submit leave requests and timesheets. The company saw greater efficiency in processing and managing employee time. Implementation was rapid to maximize funding value.
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Fyle helped a non-profit focused on land preservation fix slow and error-prone expense management. Manual reconciliation and... reimbursements caused delays and mistakes. Fyle integrated with Sage Intacct to automate credit card reconciliation and match receipts in real time. Employees mapped expenses to projects and locations easily. The non-profit saw an 80% reduction in reconciliation time, 60% fewer reporting errors, and 50% faster expense submissions.
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Bitrix24 helped a non-profit organization in Greece manage sales and clients. The organization used... CRM, sales management, and contact center features. They improved teamwork with collaboration tools and project management. Automation and analytics made their work easier. Mobile access let them manage tasks and sales on the go.
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Issuu helped BG Be Active turn static documents into interactive digital content. The non-profit needed... a better way to track and engage their audience. Issuu's platform made their assets more visually appealing and easier to share. BG Be Active reached a wider audience and improved engagement. Readers gave positive feedback about the professional and engaging content.
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Talkspirit helped the French Association of Diabetics improve nonprofit governance. The group used... Talkspirit to support their move to Holacracy, a new governance model. Employees and directors use Talkspirit to clarify roles and run meetings. The platform made it easier to share information and support autonomy. The association now has a more transparent and collaborative structure.
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Stackfield helped the Protestant Youth Department Cologne and Region organize tasks and improve team communication. The team used... Stackfield's Kanban board to manage PR tasks and workflows. Internal communication and meeting topics moved to Stackfield, making collaboration easier. The calendar module helped plan social media posts. Event management became more organized with topic-based discussions. All project work, including large events, now happens in Stackfield, keeping information in one place.
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Kotobee helped Ohio Energy Project (OEP) turn its energy education curriculum into digital, interactive ebooks. OEP needed a... user-friendly way to make their content engaging and accessible for students and teachers. Kotobee provided customizable features and cloud hosting, making the ebooks interactive and age-appropriate. OEP plans to measure success through student and teacher feedback on the new digital materials.
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B Lab Global uses Infogram to make complex data easy to understand. The nonprofit needed... a way to share big data stories with a global audience. Infogram helped them create interactive charts, reports, and visual content. This made their reports more engaging and accessible. B Lab Global improved how they share information with supporters and stakeholders.
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MadCap Flare and MadCap Flare Online help Boys Town modernize employee training materials. The nonprofit needed... to ensure consistent, high-quality information for staff across its youth care programs. Using MadCap Software, Boys Town delivers uniform workbooks and manuals, streamlines content updates, and enables easier collaboration. Some updates that used to take half a day now take just five minutes. Senior leaders quickly approved new projects thanks to rapid prototyping with MadCap Flare.
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Oxfam used Elucidat to improve their elearning programs. The platform helped... them create engaging and accessible online courses. Oxfam was able to roll out training quickly to their teams. The solution made it easier for them to manage and update content. This helped Oxfam support their mission with better learning tools.
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ONLYOFFICE Docs and Nextcloud help Foodsharing Austria work together online. The team needed... a simple, user-friendly document tool that keeps data on their own servers. ONLYOFFICE lets members co-author documents, make contact lists, and create presentations. The platform is easy to set up and use, even for non-technical users. Support is fast and instructions are clear.
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Localize helped The International Cat Association (TICA) translate their website and application forms into 15 languages. Before Localize, international... registrants struggled with manual, paper-based processes, causing long delays and staff overload. With Localize's Salesforce integration and easy-to-use platform, TICA quickly provided translations and improved workflow. As a result, TICA saw a 30% increase in business growth and revenue, and 100% more international users on their site.
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dominKnow | ONE helped BoatU. S. Foundation expand...its educational offerings. The platform enabled responsive content for flexible delivery. BoatU.S. improved collaboration across its partner network. Support tickets dropped by 90%. The Foundation modernized its national safety course using dominKnow | ONE.
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Text Request helped Chattanooga Area Food Bank raise $58,510 in one day and $113,298 during a holiday event. The nonprofit used... mass texting, link tracking, and peer-to-peer messaging to connect with donors and volunteers. Text Request made it easy to import contacts and send targeted fundraising messages. Donors liked getting real-time updates and found it simple to donate through text links. The team saw better engagement and more efficient fundraising with Text Request.
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eXo Platform helped CRAAQ, a non-profit in Quebec's agriculture and food-processing sector, create a digital workplace. The platform brought... together tools for efficient work and a better employee experience. CRAAQ used features like company intranet, collaboration software, and knowledge management. The solution supported internationalisation and mobile access. The case highlights how eXo Platform can support non-profits with smart integration and employee engagement.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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MangoApps helped IPC, a non-profit trade association in Illinois, connect a dispersed volunteer workforce. IPC needed a... modern intranet to support diverse teams and create a formal process for industry standards. MangoApps provided tools for better communication and collaboration. IPC used MangoApps to empower groups and streamline approval processes. The platform improved how IPC shares information and works together.
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Jostle helped Plant With Purpose replace Google Sites with a new platform called The Shed. The Shed made... it easy for employees to find documents and share information. It also helped build a stronger sense of community among staff across the US and Canada. Employees now use The Shed to connect, share updates, and participate in fun activities. Leadership support and regular initiatives increased engagement and adoption of Jostle.
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ACCA used their intranet to connect employees worldwide. They faced challenges... with fragmented systems. They created a new intranet called Arthur. It helped unify their global strategy. Arthur improved communication and engagement. ACCA's intranet supports their corporate strategy.
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German Informatics Society used Mattermost to replace email and speed up communication. They needed a... secure, self-hosted platform to meet strict GDPR rules. Mattermost offered fast performance, easy search, and strong data protection. The switch helped them accelerate research timelines by 6x. The platform also reduced email overload and improved collaboration across teams.
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WWT is the UK's largest wetland charity. They needed a... better way to collect and use feedback for their education programs. They switched from SurveyMonkey to Shout because Shout was more affordable and had better features. Shout helped them get instant feedback, make faster decisions, and improve their programs. The team found Shout easy to use and it made their work more productive.
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SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a... tool to send surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
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SurveyGoo helped Brake, a road safety charity, with PR surveys for public campaigns. SurveyGoo designed and... ran surveys for drivers and car owners from 2018 to 2023. The surveys provided data to support and promote Brake's road safety initiatives. Results included data tables, summary charts, and topline reports. The insights helped verify campaign messages and test public perceptions.
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Davies helped Samaritans select a new learning management system. The old system... was outdated and unreliable. Davies ran workshops with staff and volunteers to gather needs. They built a list of requirements and managed the RFI and RFP process. The new LMS integrates with Samaritans' IT systems and supports the 'There for Everyone' programme.
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Civica Spydus helped The Japanese Association, Singapore upgrade their library system. The old system... was manual and lacked support. Spydus enabled online catalog browsing and self-service kiosks. Staff workload dropped and members got more control. The new system improved data analytics and decision-making. Library operations became faster and more digital.
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SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a... tool to send surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
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SurveySparrow helped SRI International collect over 1700 responses to study sleep patterns in adolescents. SRI needed a... tool to send surveys at specific times and automate data collection. SurveySparrow's recurring surveys and conversational interface made the process easy and efficient. SRI moved from paper surveys to an online platform, improving response rates and streamlining research. The support team quickly addressed SRI's needs, removing delays and roadblocks.
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Lytho helped Arbor Day Foundation manage and showcase their tree planting projects. The foundation needed... to organize over 8,000 images from 1,632 corporate partner events. Lytho's digital asset manager let them gather, tag, and link photos to image releases. They sorted out 1,632 projects and linked 10,300 images to their Impact Dashboard in just 8 weeks. This improved their workflow and helped secure more funding from partners.
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Readpeak helped EO Metterdaad run a native advertising campaign to fund a medical aircraft for Madagascar. The campaign used... AI-powered ad creation and A/B testing to optimize performance. Ads ran on top Dutch publishers, using authentic storytelling to connect with audiences. The campaign achieved a 0.50% CTR. Donations increased by more than 8% compared to the previous campaign.
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Austria Tourism wanted to increase web traffic and engagement for their travel campaigns. They used the... Taboola Discovery Platform to reach new audiences on premium websites. With Taboola, they saw a 33% better performance than display channels. Their bounce rate dropped by 2%. Taboola generated 50% of all leads from native advertising for Austria Tourism. They also recorded half a billion impressions since 2017.
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The American Kennel Club saw a rise in interest in dog ownership in 2020. Their small team... needed to create more high-quality content for a growing audience. They switched from email to the Contently platform to manage content creation. This helped them publish about 10 articles a week and work with 15 regular freelancers. Their productivity increased four times. Website traffic grew by 30% year-over-year, and they generated $26.6 million in search traffic value.
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Rebrandly helps Generation, a global nonprofit, manage 18 workspaces and over 10,000 links. The platform unifies... link management for teams in 17 countries. Generation saw 4 million clicks in one year and 1 million clicks per month. 86% of program participants found jobs within 180 days. Rebrandly boosts campaign tracking, brand awareness, and marketing efficiency.
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SurveyMonkey helped Yu-Ai Kai, a nonprofit senior center, gather feedback after reopening post-pandemic. The organization used... SurveyMonkey to connect with members and set data-driven goals. They improved programs based on survey responses. Staff found it easy to consolidate and summarize data from hundreds of surveys. This led to better support for seniors in their community.
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Brand24 helps Afterschool Alliance track social media mentions and hashtag reach for their campaigns. They use Brand24... to measure the impact of their Lights On Afterschool event. The main KPIs are social mentions and reach. This data lets them compare campaign performance over time. Brand24 supports their mission to expand afterschool programs for underserved communities.
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Loomly helped Hope Harbour, a non-profit in Georgia, manage social media for multiple accounts. The team used... Loomly to streamline posts across platforms and tailor content for each audience. Loomly’s calendar feature let them organize campaigns and events. In just over a year, Hope Harbour grew its reach and increased followers on all social channels.
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EmbedForms helped SOS Children’s Village collect event participants. The organization needed... to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms. The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
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Determ helps The Centre for Peace Studies track important topics in real time. Before Determ, they... used manual tracking and free tools. Now, they monitor online and social media, run reports, and get alerts. The team reacts faster and finds reporting easier. They use features like alerts, reports, and digests every day. Determ gives them better visibility and supports their advocacy work.
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The International Rescue Committee (IRC) needed to improve its PR strategies to support its humanitarian work. They chose Meltwater's... PR solutions to align 40 PR professionals across 7 countries. Meltwater's tools provided real-time collaboration, media monitoring, and analytics. This helped IRC manage media outreach efficiently and analyze global media coverage. The IRC found that only 1% of media coverage focused on humanitarian crises, which they used to generate media attention. Meltwater's support enabled IRC to onboard new team members quickly and focus on ambitious PR initiatives.
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CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the... Content Strategist & Webcare Manager, started by setting up the content branch and optimizing social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
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Submittable helped Brooklyn Arts Council manage three grant programs with less paperwork. Before, the team... tracked applications and reviewed documents by hand. Now, Submittable lets them organize, track, and archive data online. The team created over 120 unique forms for grants, hiring, and more. Features like tagging and assignments keep everyone on task. The platform saves time and helps them serve the Brooklyn community better.
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CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from... FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited customer support. The solution supported both donor management and finances. The organization saw better operations across the board.
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CommunitySuite by Foundant helped Albuquerque Community Foundation improve their processes. They moved from... FIMS to CommunitySuite. The foundation benefited from ongoing training and unlimited customer support. The solution supported both donor management and finances. The organization saw better operations across the board.
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OpenWater helped Boys & Girls Clubs of America manage 600 to 700 award submissions with over 400 judges across three rounds. The team reduced... administrative work, especially for regional judging. OpenWater's reporting tools made it easy to track regional program progress. Staff could quickly export and organize application PDFs. The platform supported multiple programs at once.
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Bulbshare helped Sexwise build a 600-person Gen-Z co-creation community in the UK. The platform enabled... over 10,000 pieces of insight and content, shaping Sexwise's brand messaging. Hundreds of video responses gave real Gen-Z perspectives on sexual health. Sexwise used these insights to improve their website and communication. The result was a brand that connects better with its target audience. Bulbshare delivered actionable feedback for sexual health education.
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Genesys helped Canadian Red Cross increase donations using journey analytics. The organization used... Genesys solutions to improve donor engagement. They connected data and optimized donor experiences. This led to more donations. The case shows how Genesys supports non-profits in reaching fundraising goals.
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MightyCall helped South Metro Medical Equipment Loan Closet keep 25 volunteers connected during the pandemic. The web-based phone... system let volunteers answer calls from anywhere. This made it easy for people with little tech experience to help. The non-profit could keep helping people in need, even when their office was closed. Affordable business communications made their work possible.
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CallGuard by Eckoh helped a major US non-profit secure donor payments. The organization needed... to protect donor data and meet PCI DSS compliance in a virtual contact center. CallGuard let agents process donations without seeing or hearing payment details. The solution integrated smoothly with their payment processor and cloud systems. This improved security, ensured compliance, and made giving easier for donors.
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Yeastar S300 and Linkus UC Clients replaced Committee PAN's old Asterisk phone system. The non-profit faced... high costs and limited scalability with their previous setup. Yeastar's solution cut maintenance and SIP trunk costs, and made it easy to add new phones. Staff can now scale extensions and set up calls quickly. Teachers use Linkus UC Clients to stay connected and provide better care to 9,000 children and families.
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Avaya Infinity Platform helped Give Kids The World Village improve reliability and reduce costs by moving from analog to SIP. The non-profit needed... better 911 features for compliance and safety. Upgrading their communications system opened the door to future cloud and AI capabilities. The solution supports their mission to provide magical, cost-free vacations to critically ill children and their families.
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Glew helps The Little Market, a nonprofit fair trade shop, get better insights from ecommerce data. The team uses... Glew to see sales and marketing data in one place. They use product and inventory insights to make better fulfillment decisions. Glew's channel mapping shows how marketing channels impact sales. The Little Market uses customer segments to run targeted email and SMS campaigns. This leads to better customer retention and more accurate reporting.
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Rokt Ads helped the ASPCA grow donor volume by 89% year-over-year. The ASPCA used... lookalike audiences and value-based optimization to target high-value donors. Conversion rates from lookalike audiences were 413% higher, and cost per acquisition was 57% lower. The average monthly donation value increased by 11%. Rokt Ads enabled year-round donor acquisition beyond the holiday season.
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SureDone helped The Salvation Army launch unified e-commerce for their Northwest stores. The old system... was too centralized and could not scale. SureDone's web-based platform let each store list and manage its own products while keeping a single eBay presence. Staff could use the system from any location. The Salvation Army brought 14 stores online, increased revenue, and reached more customers and donors. The platform supports future growth and boosts brand visibility.
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The National Wildlife Foundation wanted a new website that matched their corporate branding. They worked with... Virid to build a custom site. The project included customization, integrations, and site development. The case does not mention specific results or numbers.
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EmbedForms helped SOS Children’s Village collect event participants. The organization needed... to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms. The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
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MangoApps helped IPC, a non-profit trade association in Illinois, connect a dispersed volunteer workforce. IPC needed a... modern intranet to support diverse teams and create a formal process for industry standards. MangoApps provided tools for better communication and collaboration. IPC used MangoApps to empower groups and streamline approval processes. The platform improved how IPC shares information and works together.
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Twilio helped Age UK and Zing build safe, scalable, and cost-effective services for volunteers and the elderly. The solution focused... on secure communications and efficient volunteer management. Twilio's platform enabled better engagement and support for elderly users. The partnership improved service delivery and operational efficiency for the non-profit sector.
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CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the... Content Strategist & Webcare Manager, started by setting up the content branch and optimizing social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
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Twilio helped Age UK and Zing build safe, scalable, and cost-effective services for volunteers and the elderly. The solution focused... on secure communications and efficient volunteer management. Twilio's platform enabled better engagement and support for elderly users. The partnership improved service delivery and operational efficiency for the non-profit sector.
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Verint Community helped Cancer Research UK improve its Cancer Chat forum. The old platform... was hard to use and limited growth. With Verint Community, the forum became easier to use and more flexible. Membership grew by 45% in the first year. 79% of users found the forum easy to use. Members needing moderator help dropped by 40%.
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Wipster helped the Society for Neuroscience manage video production for 35,000 members worldwide. The multimedia team... faced challenges with organizing, tracking, and reviewing content across many departments. Wipster streamlined their review and approval workflow, making collaboration with global stakeholders easy. The platform saved the team time and reduced the need for outsourcing, which saved money. Wipster made the in-house production process more efficient and improved project quality.
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Mindstamp helped ASTM International improve training with interactive video. ASTM needed a... way to make technical standards easier to learn and to fit training into busy schedules. Mindstamp's interactive video tools made lessons more engaging and easy to use. The platform was simple for new users and offered strong customer support. ASTM now delivers better e-learning and helps more people understand important standards.
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Rapt Media helped AARP create interactive video learning experiences for people over 50. These videos teach... job search skills, family caregiving, and online safety. Users can make choices and see different outcomes. AARP wanted to make learning fun and engaging. The interactive platform increased education and awareness in local communities.
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PlayPlay helped Heifer International make more videos for social media and internal communications. Before PlayPlay, making... videos took a lot of time and resources. With PlayPlay, the team saved 8 times the time in video creation. They made over 60 professional videos in two months. Video production increased 4 times for both internal and external use. Staff found PlayPlay easy to use and a big time-saver.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted... to cut production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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ON24 helped the Michael J. Fox Foundation grow... its audience for the Third Thursdays webinar series. The foundation reached 4,900 more people through webinars. Average webinar audience size increased by 55% with on-demand delivery. 98% of surveyed attendees would recommend the Third Thursdays series. The foundation used ON24 webinars for product marketing and engagement.
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RingCentral helped Fairtrade Foundation move to remote work during the pandemic. Their old phone... system was unreliable and hard to use from home. With RingCentral, staff and volunteers could connect from anywhere using calls, messages, and video meetings. The switch happened overnight when offices closed. Volunteers kept helping from home, and the team stayed connected to support farmers and workers in developing countries.
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GoTo Connect helped Fiotec upgrade its communications. Fiotec needed better... technology after moving to a bigger office and facing the Covid-19 pandemic. They chose GoTo Connect for easy use and phone management. The switch to cloud-based tools let staff work flexibly. Fiotec saved 20% in costs by not needing physical switch services. Staff found the new system easy to use and quick to adopt.
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CASSS used Remo to bring their multi-day symposiums, poster sessions, and meetings online. CASSS needed a... virtual event platform to support interactive sessions for the biopharmaceuticals industry. Remo allowed presenters, speakers, and attendees to interact easily in a virtual space. CASSS hosts 13-18 meetings a year, including roundtables and workshops. Remo helped CASSS keep their members connected and engaged online.
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6Connex helped Anima International run the CARE Conference in a hybrid format. The event connected... animal rights advocates across Europe. Anima International wanted to reach more people who could not travel. 6Connex made it possible to host both in-person and online attendees. Many said it was the best CARE Conference ever. The platform supported networking, training, and knowledge sharing for activists.
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Uniqode QR Codes helped New Life Community Alliance boost hiring event attendance by 20x. The non-profit used... QR Codes to make sign-ups easy and gather feedback from job seekers and employers. Attendance doubled after the first use and kept growing. Feedback responses also doubled, with more detailed input. The solution gave the team data to improve events and better serve their community.
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HelloLeads CRM helped TechnoServe, El Salvador improve lead management for small businesses in Latin America. Their clients struggled... to find qualified leads and keep all information in one place. HelloLeads CRM made it easier to track leads, follow up, and document contact history. Favorite features include recent activity and call tracker. TechnoServe saw better lead conversion and improved communication. Customer support was excellent and above expectations.
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CIENCE helped Learning Ally, a non-profit focused on literacy, reach more K-12 schools with its audiobook solution. Learning Ally struggled... to connect with school decision-makers and needed better brand awareness and lead generation. CIENCE used data-driven outbound strategies, targeting principals and key staff with phone, email, and ads. In four months, CIENCE secured over 60 sales appointments, with most leads coming from phone outreach. Learning Ally extended its partnership with CIENCE after seeing strong results and improved outreach.
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Adapt. io helped Rise...Against Hunger cut prospecting time and boost qualified lead generation. The non-profit saw a 15x return on investment using Adapt’s accurate B2B data platform. Sales reps spent less time searching for leads and more time engaging prospects. Adapt’s database improved pipeline velocity and reduced costs. The team valued Adapt’s high deliverability and reliable contact data.
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CommCare helped Terre des hommes improve child health care in Burkina Faso. They built a... tablet app called the Electronic Register of Consultations (REC) on CommCare. The app helps nurses follow IMCI protocols and manage cases better. Over 4,000 community health workers use REC to treat about 200,000 children each month in 729 clinics. The program is now moving to Ministry of Health ownership.
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Grammarly helps Deaf Action Center improve written communication for the deaf and hard of hearing community. Eric Patterson and... his team use Grammarly to ensure their English writing is clear and professional. This helps them work better with hearing colleagues and partner businesses. Grammarly supports their mission to provide equal opportunities and services. The tool makes it easier for deaf professionals to communicate in written English.
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Nextcloud Enterprise helps Amnesty International Spain protect confidential data. The organization uses... Nextcloud to let employees work together and share files safely. They secure the data of over 2,300 activists, campaigns, and projects every day. Nextcloud supports better teamwork and strong data protection for the non-profit.
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Datatonic built a platform for the Zoological Society of London (ZSL) using Cloud AutoML. ZSL needed a... faster way to identify wildlife species from camera trap images. The solution used deep learning and transfer learning to create custom image recognition models. Conservationists can now process thousands of images quickly and share models with other organizations. This saves hundreds of hours compared to manual identification.
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Sinch MessageMedia SMS helped UNICEF Aotearoa New Zealand keep donor engagement high during COVID-19 lockdowns. The charity lost... face-to-face fundraising and events, so they needed a new way to reach supporters. They surveyed donors and found SMS was a top choice. Using SMS, they raised donations and mobilised volunteers. The solution kept their mission going when in-person contact was impossible.
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Water is Basic helps 1. 5 million people...in South Sudan get clean water. They installed and restored 850 wells. They raised over $7 million. They use SMS marketing to update donors. 25% of donors opted-in for text updates. This helps them raise more money.
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BulkSMS Text Messenger helped Food & Trees for Africa connect with schools in the EduPlant Programme. Many schools lacked... computers or internet, but teachers had cell phones. SMS reminders increased completed applications and helped schools meet deadlines. Two-way SMS let teachers ask questions and get quick replies. The team plans to send more updates and tips to thousands of schools using SMS.
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Textmagic helped The 18th Ward reach over 5,000 families in New Orleans with mass texting. The nonprofit needed... a fast, scalable way to send updates as email was not effective. With Textmagic, they managed lists and sent bulk messages easily from a phone. They sent over 10,000 messages in five years. Program participation increased and families read important updates quickly.
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Shippo helped The Happy Hope Foundation change their shipping process during the COVID-19 pandemic. The foundation needed... to send smaller shipments to many homes instead of large boxes to companies. Shippo let them upload addresses in bulk and print shipping labels easily. This made shipping faster and less manual. The foundation now ships packages to children in over 16 countries.
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Sortly helped PowellsWood, a 40-acre non-profit garden, modernize its plant inventory after a storm disrupted their old system. The team switched... from Microsoft Word and Excel to Sortly for easier, multi-user access and better organization. Staff and visitors now use Sortly to quickly identify and learn about thousands of plants. The solution saves time, is user-friendly, and allows read-only access for guests. PowellsWood relies on Sortly to keep their plant records accurate and accessible.
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Ucommerce helped the British Safety Council build a scalable digital experience platform. The challenge was... to integrate with Umbraco and Salesforce and support future growth. Reading Room and British Safety Council chose Ucommerce for its composability and strong integration with Umbraco. The new solution allows the organization to grow and adapt. The British Safety Council is happy with the partnership and the quality of the outcomes.
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The National Society of Black Engineers used Fonteva to improve their operations. They wanted better... member engagement and event management. Fonteva helped them achieve these goals. The solution provided a seamless experience for their members.
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Chat Outsource helped Caveshade, a charity organization, improve its online fundraising. Caveshade needed an... affordable customer support solution to boost lead generation and donations. Chat Outsource implemented live chat services and trained agents to support Caveshade's website visitors. Within three months, Caveshade saw a 35% increase in sales. Customer satisfaction reached 98% and the conversion rate hit 73%.
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Rocket. Chat helped SHM...Foundation run secure support groups for people facing stigma and social isolation. SHM Foundation needed a private, easy-to-use platform for sensitive health discussions. They chose Rocket.Chat for its end-to-end encryption, privacy compliance, and data ownership features. The platform now supports about 150 HIV-positive adults and adolescents in Africa. Usage grew during the pandemic as in-person meetings became difficult.
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Emplifi helps Dogs Trust manage social media for 20 rehoming centers with over 60 accounts. The platform lets... Dogs Trust schedule, organize, and report on content from one place. Emplifi boosts team productivity by making it easy to plan and publish posts across all channels. Dogs Trust uses Emplifi to find top-performing content and track trends. The charity saves time and energy, reaching more people and improving online support for dog owners.
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Strike Social used YouTube CTV ads to help a statewide organization promote responsible gambling. The campaign aimed... to educate high-risk audiences and boost support resource use. By focusing 77% of the budget on CTV and targeting key sporting events, the campaign achieved a 69% view rate and 71% ad viewability. The campaign delivered 60% overall cost savings. Strike Social ensured compliance and uninterrupted ad delivery.
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Onshape helped HoverAid, a charity, speed up hovercraft development for remote aid delivery. The team used... Onshape’s cloud CAD tools to work together from different locations. They cut development time by 6 to 12 months. Volunteers with little CAD experience learned quickly using Onshape’s training. HoverAid saved money and plans to use Onshape for future projects.
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UltiMaker 3D printers helped Victoria Hand Project bring prosthetic care to Ukraine. The charity used... UltiMaker printers to make custom 3D-printed prosthetic hands for people affected by conflict. The printers are easy to use and work well in many places. Victoria Hand Project trained local clinics to make prosthetics on-site. This lowered costs and gave local people new skills. The project made prosthetic care more available in Ukraine.
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ChatBot helped the Rainforest Alliance answer client questions 24/7 on their website. The chatbot reduced... emails and calls, letting staff focus on harder tasks. The Rainforest Alliance used ChatBot’s Visual Builder to organize topics and guide users to information. The chatbot resolved inquiries from an average of 1200 users each month. Over 350 interactions happened with the top ten topics. Clients found training materials and requirements more easily.
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AgentBot by Aivo helped the Argentine Red Cross automate customer service. The team used... the AI chatbot to answer over 2,300 monthly queries with 93% effectiveness. This freed up staff time and improved response speed. The bot now handles questions about volunteering, courses, donations, and emergencies. No messages go unanswered, making support faster and more reliable.
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JennyBot helped HOAS improve customer service for students. Before using the... chatbot, HOAS struggled to handle many chat requests and students could not find answers online. HOAS added the Helmi chatbot to answer questions and support self-service. After a few months, customer satisfaction scores rose from 4.11 to 4.26 out of 5. More team members now work with the chatbot, making service better for students.
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Acquia helped The Salvation Army Australia improve their digital experience. The organization used... Acquia's platform to manage content and digital assets. This made it easier to reach people and share their mission. The solution supported better workflows and brand management. The Salvation Army Australia now connects with their community more effectively online.
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Invenna CDP helped Het Nederlandse Rode Kruis solve problems with scattered donor data. The platform created... a 360-degree view of donors, making it easier to run targeted campaigns. The solution enabled omnichannel marketing and advanced analytics. As a result, direct mail conversion rates increased by 13% and average donation amounts rose by 28%. The organization now has better donor insights and improved fundraising results.
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CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the... Content Strategist & Webcare Manager, started by setting up the content branch and optimizing social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
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Piwik PRO helped DKMS, a global non-profit, optimize their online campaigns and donor registration funnels with GDPR-compliant analytics. DKMS needed to... replace Google Analytics to meet strict European privacy laws. They chose Piwik PRO for its privacy features, easy setup, and strong customer support. With advanced funnel reporting, DKMS improved their donor registration process and saw a 3% increase in conversion rate on their US website. The analytics suite also helped DKMS test and optimize their online campaigns for better results.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted... to cut production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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Supermetrics API helped Save the Children UK manage huge website traffic and global marketing data. The team used... Supermetrics to feed data into SQL and Power BI, reducing dirty data risks. This solution saved the charity both time and tens of thousands of pounds each year. The platform enabled better marketing reporting automation and data integration. Save the Children UK now has a holistic view of performance across campaigns.
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Convoy of Hope is a nonprofit that helps people in need around the world. They wanted to... get more donors and keep them engaged, but struggled with sending thank you gifts. They used PFL’s direct mail and gift fulfillment, integrated with Salesforce Marketing Cloud, to send t-shirts and notes to donors. This made the process easy and fast. The campaign led to a 10x return on investment and three times more donors.
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Salesforce Nonprofit Cloud helped Fundacja DOM move from paper and Excel to a single CRM. Before, they struggled... with scattered data and slow processes. The new system brought all donor, volunteer, and beneficiary data into one place. It automated fundraising, document creation, and communication. Now, Fundacja DOM can run campaigns faster and manage support more easily.
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Blue Billywig interactive video helps the Swedish Red Cross teach first aid to 350,000 people. The organization uses... storytelling and gamification in its campaign. The goal is to create awareness and provide first aid training in remote areas. The campaign encourages viewers to download the Red Cross app and share the course online. The interactive video platform supports learning where no instructors are available.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Beauhurst helps the Centre for Entrepreneurs track NEF alumni and build new partnerships. Before Beauhurst, the... team used slow surveys and cold calls. Now, they use Beauhurst to collect growth data, track company valuations, and monitor alumni business progress. This makes annual reporting faster and more accurate. The platform also helps them find and connect with potential business partners.
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Anteriad used its data-driven PPC solution to help a niche non-profit management company. The company had... stagnant PPC results and wasted spending. Anteriad audited keywords and bids, prioritized high-performing products, and worked closely with the client. In the first month, costs dropped by 30% while conversions increased. Over six months, conversions improved by 292%, CTR rose by 1,033%, and impressions dropped by 77%. The new PPC strategy led to scalable growth and better ROI.
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Redbooth helped Historic Richmond Town, a living museum in New York, manage more projects and events. The team found... Redbooth easy to use and quick to set up. With Redbooth, they launched a new website, took on bigger projects, and applied for more grants. The museum doubled its attendance in five years and added more programs. Redbooth increased team transparency and reduced the need for micromanaging.
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Wrike helps Entrust Disability Services manage projects and tasks. The team uses... Wrike to streamline processes and improve collaboration. Wrike lets them manage data better and offload daily tasks. This helps Entrust Disability Services focus more on serving clients. The platform is used company-wide by about 50 users.
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Aha! Roadmaps helped Addgene... improve product planning. Addgene needed a better way to manage ideas and link strategy to execution. Before Aha!, they had no formal process for prioritizing requests. With Aha!, they created a clear framework for both long-term and short-term planning. The integration with Jira lets teams stay in sync. Addgene now has a better product management process and can plan for growth.
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Convoy of Hope is a nonprofit that helps people in need around the world. They wanted to... get more donors and keep them engaged, but struggled with sending thank you gifts. They used PFL’s direct mail and gift fulfillment, integrated with Salesforce Marketing Cloud, to send t-shirts and notes to donors. This made the process easy and fast. The campaign led to a 10x return on investment and three times more donors.
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ExpensePoint helped YMCA-YWCA Winnipeg move from paper receipts and slow approvals to a digital expense management system. The nonprofit faced... delays and high admin costs with their old process. After switching to ExpensePoint, they saved over $30,000 in administrative and storage costs. Their month-end reporting became much faster. ExpensePoint made their workflow fully digital and more efficient.
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Synap helped the National Association of Social Workers Georgia Chapter (NASW-GC) deliver secure and accessible online certification exams. NASW-GC needed a... user-friendly platform for busy professionals with different tech skills. Synap offered easy onboarding, strong customer support, and features like automated retakes and automatic grading. The platform let NASW-GC enforce an 80% pass rate and reduced admin work. Cheryl, the executive director, praised Synap’s support and quick responses.
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BiznusSoft HR helped Boys & Girls Club of Metroqueens improve HR and payroll processes. The club needed... to move away from ADP and wanted a system that worked with Salesforce. BiznusSoft HR set up time and attendance, payroll integration, and employee management tools. Employees now use one login for all HR tasks. Payroll is more flexible, and reporting is better. The club saw more efficiency and cost savings after using BiznusSoft HR.
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Route4Me helped The Opportunity Council deliver last-mile home delivery services during the pandemic. The Council faced... challenges with route planning and managing a volunteer fleet using personal cars. Route4Me's route optimization software made it easy to plan efficient routes and manage vehicle capacities. Volunteers saved time and money, increased productivity, and delivered more with the same or fewer resources. The Council delivered almost half a million pounds of food to vulnerable community members using Route4Me.
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Assently E-Sign helped SOS Barnbyar increase donor registrations by moving the sign-up process online. Before, 10–15% of... potential donors were lost due to incomplete paper forms. Now, donors can fill and sign digital forms on any device. The process is faster and safer. Manual handling is no longer needed, and the time to complete registrations is much shorter.
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Docusign IAM for Sales helped Kindsight cut its sales cycle by one week. The team now... saves 2-3 days on sales interactions. Kindsight uses Docusign for 100% of its agreements. The solution connects contracts to Salesforce CRM and automates document generation. This removed manual steps and approval delays for both sales and IT teams.
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Filestack helped Keela, a nonprofit management platform, streamline file uploads and document handling. Keela needed to... import donor data, generate PDF receipts, email them, and store them in their CRM in real time. Filestack enabled seamless integration, saving Keela an estimated $25,000 CAD and three months of development time. Keela now uploads hundreds of files monthly, improving efficiency and supporting compliance with Canadian privacy laws.
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Fastly CDN helped Ruby Central manage 3 billion gem downloads per month for the Ruby community. Ruby Central needed... a reliable way to handle high traffic and ensure no downtime. Fastly's global network offloaded most of the traffic, making gem delivery fast and stable. Since 2013, Ruby Central has had zero downtime and no full outages. In March 2025, Fastly handled 51.28 billion requests and delivered 5.66 petabytes of data with a 98.94% hit ratio. The solution is cost-effective and easy to manage, letting Ruby Central focus on development and security.
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Automation Anywhere bots helped Colsubsidio speed up medical appointment scheduling. Before, staff took... up to 24 hours to update schedules for over 50 clinics. Now, bots finish updates in just three hours. This lets patients get information and care faster. Colsubsidio offered over 12 million medical consultations in 2024. The automation cut response times by 87% and freed employees to focus on patient care.
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Chatfuel helps Direct Relief use a chatbot to answer questions faster. The chatbot reduces... response time. People get resources and aid more quickly. This makes support more efficient for those in need. Direct Relief serves people faster than before with Chatfuel.
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PeopleFluent Learning helped Humentum deliver online training to aid organizations and charities worldwide. Humentum needed a... flexible, easy-to-use LMS for staff in challenging locations. PeopleFluent Learning provided dedicated portals and two package options for different needs. The solution made it simple for organizations to deploy and track training. In 2022, Humentum had over 290,000 enrollments and nearly 46,000 new learners in 156 countries.
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Checkwriters online tools helped Benhaven, a nonprofit, save time on administrative tasks. Benhaven used features... like applicant tracking, onboarding, payroll, and compliance management. The platform allowed staff to focus more on their mission. The case highlights improved efficiency for nonprofit organizations using Checkwriters.
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EGroupware Enterprise Line (EPL) helped isb Ambulante Dienste gGmbH manage communication and scheduling. The company needed... software that worked on all operating systems and found EGroupware in a Linux magazine. EPL runs well under Linux, is open source, and works smoothly with outsourced hosting. The group appointment calendar stopped meeting conflicts and made scheduling fast and easy. 120 out of 1200 employees use EPL for mobile, location-independent work. Support is rarely needed, but when required, the team responds quickly and competently.
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ONLYOFFICE Docs and Nextcloud help Foodsharing Austria work together online. The team needed... a simple, user-friendly document tool that keeps data on their own servers. ONLYOFFICE lets members co-author documents, make contact lists, and create presentations. The platform is easy to set up and use, even for non-technical users. Support is fast and instructions are clear.
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Contest Factory built a branded contest site for AARP's Create the Good division. The Dream Builders... Video Contest aimed to boost volunteer engagement and support non-profits. Contest Factory integrated the contest with AARP’s registration system and provided a custom judging panel. They also ran TV ads and used Viral DNA analytics to track engagement. The contest increased Create the Good’s brand awareness and delivered new members.
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The Vancouver Aquarium wanted to grow its email list and raise awareness of its penguin attraction. They used a... Facebook contest to engage local fans. Participants submitted photos, videos, or texts about British Columbia locations. Winners received a family membership and a VIP penguin experience. The contest increased email sign-ups and strengthened community ties. Strutta's analytics showed a 100% newsletter opt-in rate and over 80% of visitors were local.
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Powtoon helped the World Resource Institute (WRI) create dynamic learning content quickly. WRI used Powtoon... to train over 2,500 employees with more than 300 videos and 60+ bespoke courses. Before Powtoon, WRI struggled with slow, hard-to-use tools. With Powtoon, they built a positive learning culture and improved employee engagement. The platform made it easy to deliver quality training that matched WRI’s goals.
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Piktochart helped Neighborhood Housing Trust, a Maine-based affordable housing nonprofit, improve communication with diverse stakeholders. The team used... Piktochart to turn complex housing information into engaging visuals for social media and newsletters. Pre-sized templates and easy brand management made content creation fast and simple. The platform's intuitive design allowed even interns to create professional materials quickly. As a result, audience engagement increased and the team saved time on communications.
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Formstack helped YMCA of Delaware automate contract workflows. They used Formstack... Forms and Salesforce integration to manage member requests and store data. The YMCA adopted Formstack across all 10 locations, collecting over 300,000 submissions. They added advanced security for HIPAA compliance and used Documents and Sign for contracts and childcare releases. This saved them $50,000 and hundreds of staff hours.
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DepositFix helped Union Gospel Mission fix donation problems in HubSpot. Their old system... was hard to manage and caused lost donations. DepositFix let them use one tool for all donation forms and payments. Staff could set up and test new donation pages faster. After one year, donation revenue went up by 17%. Donors found it easier to give online.
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Winmo helps the Spirit of Liberty Foundation connect with corporate sponsors. The Foundation needed... to reach decision-makers at large companies to support its mission. Winmo gave them access to accurate contact information for CEOs, CMOs, and PR teams. This made it easier to build partnerships with brands like Ford, Pepsi, and Johnson & Johnson. The Foundation reports a 20-30% response rate from outreach using Winmo. Winmo is critical to their success in gaining new sponsors.
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Employ Prince George's, Inc. wanted to help... local residents and businesses in Prince George's County, Maryland. They needed a way to show stakeholders the real needs of the community and get funding. They used Lightcast’s Developer platform to access labor market data and better communicate with government and business leaders. This helped them secure $6 million in funding for local businesses. They also doubled the number of citizens served and assisted 6,000 local businesses since their founding.
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Choozle helped a national nonprofit organization boost donations with a multi-channel, multi-device digital advertising strategy. The nonprofit used... full-funnel attribution to see which channels drove the most conversions. Choozle delivered a $13 cost per acquisition for a $9.99 monthly donation. Users who saw ads on both mobile and tablet had a 0.12% conversion rate, higher than single-device rates. The nonprofit learned that cross-device campaigns improved results and will use these insights for future digital ad planning.
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Emplifi helps Dogs Trust manage social media for 20 rehoming centers with over 60 accounts. The platform lets... Dogs Trust schedule, organize, and report on content from one place. Emplifi boosts team productivity by making it easy to plan and publish posts across all channels. Dogs Trust uses Emplifi to find top-performing content and track trends. The charity saves time and energy, reaching more people and improving online support for dog owners.
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SwipedOn helped Leicestershire Search and Rescue move from paper sign in to a digital system. The team needed... faster, more secure sign in for volunteers and visitors. SwipedOn made it easy to track who was on site and report volunteer hours to police. The solution improved speed, accuracy, and data security. LeicSAR can now quickly access team information in emergencies and provide accurate records to authorities.
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Envoy helped Street Soccer Scotland manage visitor sign-in at their Change Centre. The center needed... a secure, welcoming environment and compliance with health rules. Envoy digitized sign-in, customized registration, and provided analytics. Visitor volume tripled month over month. The center welcomed over 15,000 visitors in less than a year. Envoy's data helped secure council approval for full facility ownership.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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Upper Route Planner helped Westside Food Connect improve food delivery for seniors. The team used... Upper to cut daily route planning time by 60%. They doubled daily deliveries to vulnerable seniors. Driving time dropped by 35% for volunteers. New volunteer onboarding became 75% faster. The group expanded to three new neighborhoods.
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The International Rescue Committee (IRC) needed to improve its PR strategies to support its humanitarian work. They chose Meltwater's... PR solutions to align 40 PR professionals across 7 countries. Meltwater's tools provided real-time collaboration, media monitoring, and analytics. This helped IRC manage media outreach efficiently and analyze global media coverage. The IRC found that only 1% of media coverage focused on humanitarian crises, which they used to generate media attention. Meltwater's support enabled IRC to onboard new team members quickly and focus on ambitious PR initiatives.
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Kolsquare helped VETO run influencer marketing campaigns to support abandoned hunting dogs in Spain. VETO used Kolsquare... to organize and scale campaigns across Europe, reaching more key opinion leaders (KOLs) in less time. The platform made it easy to manage campaigns and track communication. VETO saw more donations, more support for animal shelters, and greater awareness for animal welfare. The team did not need to grow to achieve these results.
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Dr. Explain software helps...The Association of Laryngectomees of Slovenia make their patient documentation more accessible. The group needed a user-friendly way to update and share their booklet on laryngectomy and rehabilitation. Before, they used Drupal 7 but found it hard for non-technical users. Dr.Explain offered an easy interface, image tools, and strong search features. Now, they can add new features and expect to save money on updates. The online publication is well received by members and the public.
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Microsoft Power Platform helped an Australian NGO improve their kids’ attendance system. The NGO works... with young people and families in Western Australia. They needed a better way to manage attendance for safety and wellness. The solution used PowerApps, SharePoint, Microsoft Flow, and Bing Maps. This made tracking attendance easier and more reliable. The new system supports the NGO’s mission to help youth and families.
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Agentforce helps Big Brothers Big Sisters of America support more people. The organization uses... Agentforce to improve how they work. This helps them reach more people in need. Agentforce makes their work easier and faster. The result is that Big Brothers Big Sisters of America can help change more lives.
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NEO by Onclusive helps IFAW improve their PR and messaging. IFAW uses NEO... to find which soundbites and themes drive donor engagement. The tool shows what messages get shared most and which topics matter to people. IFAW can now align their PR with marketing and track results better. This led to more effective campaigns and helped IFAW focus on messages that boost donations and awareness.
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RevGlue built a cashback website for AlAjr, a UK charity. AlAjr needed to... move fundraising online during the pandemic and re-engage their 100k email database. RevGlue's platform let users earn cashback from thousands of retailers, with the option to donate earnings to charity. The solution included web, mobile apps, and browser extensions. Local stores could join, and other charities could use the same tech. This helped AlAjr reach more people and raise funds in new ways.
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Webtrends Optimize helped World Vision Canada improve its donor website. The charity wanted... to make the site better for donors and save money on development. Before, they made changes based on guesses. With Webtrends Optimize, they used A/B and multivariate testing to find what works. The team learned what changes increased conversions and which ideas to avoid. This saved time and money. The platform gave them data to make smart choices and plan future tests.
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Payfacile helps AEB-Inclusion collect donations and sell products online. The association creates... inclusive educational games for families and professionals. They needed a simple way to manage sales and track payments. Payfacile offers easy e-commerce tools and payment tracking. The team values the platform's accessibility and flexible pricing. This solution supports their mission to help children with neurodevelopmental disorders.
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Nutshell CRM helped NEW, a nonprofit consulting firm, solve problems with their old CRM. Their previous system... was hard to use and slowed down their team. With Nutshell CRM, NEW got a simple and colorful dashboard. Team members could track client work easily. This led to better teamwork and more useful client outreach. During the COVID-19 pandemic, Nutshell CRM helped NEW move to virtual programs and stay clear on their mission.
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Xola helped Southwest Wildlife Conservation Center move from manual tour scheduling to an automated system. The nonprofit needed... to save money and staff time to help more wildlife. Xola's onboarding was easy and the team liked the custom reporting features. With Xola, they gained confidence in their tour schedules and data. This allowed them to make better business decisions and support their mission.
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Semji helped HelloAsso boost their content performance. HelloAsso wanted to... increase traffic and productivity for their non-profit platform. With Semji, they optimized 55 existing articles and created 241 new ones. The platform provided SEO briefs and keyword guidance. As a result, HelloAsso saw a 260% increase in off-brand traffic and produced 296 pieces of content. One new article now gets 7,000 monthly clicks.
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Twilio helped Age UK and Zing build safe, scalable, and cost-effective services for volunteers and the elderly. The solution focused... on secure communications and efficient volunteer management. Twilio's platform enabled better engagement and support for elderly users. The partnership improved service delivery and operational efficiency for the non-profit sector.
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CliniClowns uses volunteers and agents from Scooperz to manage their webcare operations. Sarah Comajta, the... Content Strategist & Webcare Manager, started by setting up the content branch and optimizing social channels. The goal was to show the positive impact of CliniClowns online. They use the Engage tool to improve service and customer experience, ensuring messages are clear and issues are resolved quickly.
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Tremendous helped Healthy Futures of Texas save over 180 hours each year by streamlining grant stipend payments. The nonprofit used... to spend up to 15 hours a month processing stipends for Youth Advocates, facing paperwork and fraud alert issues. Tremendous made the process faster and removed the need for extra documentation. The organization now maintains perfect grant compliance and offers flexible reward options for students.
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Maxo CRM helped BECI, the Brussels Chamber of Commerce, improve traceability and follow-up in managing member activities. Before Maxo CRM,... BECI struggled to track and communicate the value delivered to its 3,000+ member companies. After implementing Maxo CRM, BECI doubled its turnover in 10 years. The CRM modernized external communication, enabled targeted email campaigns, and redefined employee KPIs. BECI now has better insight into its actions for members and improved overall management efficiency.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted... to cut production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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Docubee helped Central Ohio Youth for Christ adapt to remote work during the COVID-19 pandemic. The organization needed... a fast way to collect digital waivers from parents and teens. Docubee provided digital waiver solutions and improved internal paperwork processes. Staff now use Docubee for many forms and controls. The platform offered more options and creativity than standard eSignature tools.
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Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted... to cut production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
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EmbedForms helped SOS Children’s Village collect event participants. The organization needed... to reach more people and gather information quickly. EmbedForms made it easy to build clear, simple forms. The team at EmbedForms responded fast to questions. SOS Children’s Village saved time and reduced costs managing responses. The forms increased response rates and looked good on their website.
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Reward Gateway | Edenred’s wellbeing app helped LA Family Housing boost employee wellness and team spirit. The non-profit relaunched... its staff wellbeing program after the pandemic. At launch, 50% of purchased seats were filled. Within a year, 100% of seats were filled. One in four employees used the app in the first few months. The app increased camaraderie between frontline and desk-based staff.
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Nakivo Backup & Replication helped Radio María Mundial simplify data protection management. The non-profit needed... a reliable backup solution for their critical data. Nakivo provided easy-to-use backup and recovery features. The organization improved data security and reduced management time. The solution fit their budget and requirements.
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ShortStack helped Why Do You Vote? launch the Spark... the Vote Challenge to boost young voter awareness. The team used ShortStack to run a social media storytelling contest with video uploads and public voting. Entry moderation and category navigation features kept the campaign on track. Flexible pricing and export options fit the non-profit’s budget. The support team provided fast, helpful answers. The campaign aims to inspire more young people to register and vote.
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