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Field Service Management in Action in Other Industries
Organicycle LLC - Waste Management
Route4Me helped Organicycle LLC improve waste collection in Michigan. Organicycle needed to grow from 30 to 400 stops a day... while keeping good service. Before Route4Me, route planning took hours and was done by the owner. Now, drivers use Route4Me to plan routes, saving time and letting the owner focus on business growth. Organicycle can now expand to more areas and aims to reach 1,000 stops a day.
Environmental Pest Control - Pest Control
Azuga fleet tracking helps Environmental Pest Control track their vehicles and team. The company uses Azuga to see where workers... are and make sure jobs get done. Since using Azuga, they have grown their business three times. The company serves Northern Virginia, Maryland, and Eastern West Virginia. Azuga gives them better control and oversight of their fleet.
ALARM-service AB - Security
WinServ from Asolvi helped ALARM-service AB switch from their old ERP and CRM system fast. They needed a new field... service management solution before their old platform expired. Asolvi delivered a flexible, quick implementation in just three weeks. WinServ gave ALARM-service AB better workflow and structure for fire and security services. The integration with Fortnox kept invoicing smooth and data flowing.
Next Generation Pest Control - Pest Control
GorillaDesk helped Next Generation Pest Control reduce admin costs and human errors. The company used GorillaDesk to automate invoicing, reminders,... and paperwork. This made their business more efficient and improved customer service. Mitch, the owner, saw immediate value in the software's automated features. The company now has almost 2400 active customers and over $700k in annual revenue.
Ameriobet - Gambling & Casinos
Ameriobet uses SmartServ to protect user data and ensure privacy. The platform uses encryption to keep personal and financial information... safe during transactions. Two-factor authentication adds another layer of security for account access. Ameriobet follows strict privacy policies and stores data on secure servers. Customer support and security reports help users resolve issues quickly and build trust.
ACR Plumbing & Heating Limited - Construction - Medium
WorkPal helped ACR Plumbing & Heating Limited fix delays in scheduling and paperwork. The job management software made all jobs... live and improved real-time status updates. Scheduling became more efficient and communication with customers improved. Invoicing is now instant, with no missed invoices and faster payments. WorkPal's reporting and GPS tracking features gave ACR more control and better workflow management.
ArborWorks
KloudGin helped ArborWorks improve their vegetation management operations. ArborWorks is a professional firm that does utility line clearance and fire... remediation. They use mechanized equipment to keep their crews safe. KloudGin supports their focus on safety and efficiency. ArborWorks has strong third-party safety ratings because of their safety culture.
A multinational resources corporation - Mining
Loc8 asset and fault management software helped a multinational resources corporation manage its iron ore supply chain in Australia. The company needed... a way to track thousands of locomotive and ore car assets and handle damage management. Loc8 integrated with existing rail management systems to provide real-time monitoring and repair tracking for nearly 400,000 assets and components. The solution improved asset availability and reduced downtime. Loc8 enabled continuous, 24/7 operations for one of the world's largest mining rail networks.
KAT Electrical - Electrical Contracting
AroFlo helped KAT Electrical manage projects and financial admin as their business grew. Before AroFlo, the team struggled with paperwork... and relied on a virtual assistant for admin. After switching to AroFlo, they saw a 25% increase in revenue and staff productivity. Invoicing turnaround improved by 80%, and time spent on field paperwork was cut in half. AroFlo's features and support made business operations easier and more efficient for KAT Electrical.
Agri Sumber Prestari - Agriculture
FieldEx helped Agri Sumber Prestari fix slow, manual processes in agriculture operations. The company unified data, automated workflows, and improved... real-time tracking. Over 700 users now manage 92 agricultural estates with FieldEx. Staff can update tasks quickly and apply for leave digitally. The platform gives live insights, better compliance, and less downtime. Managers say FieldEx is a game-changer for data integrity and decision-making.
Water & Drainage Services LLC - Plumbing & Drainage
EyeOnTask field service software helped Water & Drainage Services LLC in Cape Town automate their field operations. The company faced... challenges with tracking field staff, creating on-site quotes, and integrating with QuickBooks. EyeOnTask provided real-time location tracking, automated payroll, and digital job cards. The company saw a 3x faster payment cycle and a 25% increase in productivity. Employees found the software easy to use after brief training.
Alwark - Heavy Equipment
Frontu helped Alwark move from manual paperwork to digital field service management. Alwark faced problems with managing field workers and... equipment by hand. They also struggled with limited KPIs and poor communication between teams. Frontu provided a tailored solution that automated most FSM operations. Alwark saw big improvements in efficiency and team benefits after using Frontu.
Johnson Controls, Inc. (JCI) - Industrial
Johnson Controls, Inc. (JCI) uses the Corrigo platform to manage industrial work orders efficiently. The main challenge was keeping employees... trained in a heavily transactional facility management environment. Corrigo helps filter and track work orders, ensuring they are directed correctly. Weekly calls with JLL teams help track work order progress. The platform's tracking capabilities and online training at JLLT University are highly valued by JCI.
ACCO - Manufacturing
IFS Success helps ACCO with support. Gabe Cortina shares how the program helps their team. ACCO uses IFS Cloud to... improve their work. The support from IFS Success makes their job easier. ACCO benefits from better service and help from IFS.
Alpine Refrigeration - Hvac
mHelpDesk helped Alpine Refrigeration move from paper tickets and Google Calendar to a single, easy-to-use tool. The team now manages... estimates, work orders, dispatching, and invoicing all in mHelpDesk. Invoicing time dropped to less than 2 minutes per customer. The software integrates with QuickBooks and supports both web and mobile access. Alpine Refrigeration saves time and money on every job.
Adams Power - Electrical
ServiceTitan helped Adams Power manage four locations after their expansion. Adams Power needed software that unified their offices and valued... customer feedback. ServiceTitan listened to their needs and added features based on their input. Adams Power saw a 50% increase in locations over two years. They handled over 67,000 inbound calls in 2024. Time spent invoicing dropped by 50%.
Adams Power - Electrical
ServiceTitan helped Adams Power manage four locations after their expansion. Adams Power needed software that unified their offices and valued... customer feedback. ServiceTitan listened to their needs and added features based on their input. Adams Power saw a 50% increase in locations over two years. They handled over 67,000 inbound calls in 2024. Time spent invoicing dropped by 50%.
ASSC (Air Systems Service & Construction) - Mechanical Or Industrial Engineering
ServiceTrade helped ASSC improve customer experience and efficiency. ASSC wanted better communication and faster service for their customers. With ServiceTrade,... customers get real-time updates and can approve quotes online. ASSC saw faster billing and better reporting. In just eight months, ASSC improved customer communication and business speed.
ER Certification - Auditing
ER Certification is an auditing company for the window and door industry. They had problems with paper forms and Excel,... which caused delays and errors. As their business grew, these old methods made work harder. They chose Husky Intelligence to help. Now, auditors can do audits on-site and send data right away. All customer and audit data is stored in one place. Scheduling is easier and there are fewer mistakes. The team works faster and more accurately.
Skyline Cleaning Services - Cleaning
Zuper Customer Portal helps Skyline Cleaning Services improve communication between office staff and frontline workers. The portal gives customers direct... control and visibility into their scheduled jobs. Customers can track job status, approve quotes, and make payments online. This leads to a more consistent and quality service experience. The CEO says the portal replicates seamless internal communication with customers.
Leading Indian manufacturer of computer hardware and provider of IT services - Computer Hardware And IT Services
FieldEZ, a mobile workforce management solution, helped a leading Indian IT hardware manufacturer improve field engineer productivity. The company faced... challenges with a legacy system, low SLA compliance, and high costs. FieldEZ provided real-time visibility, workflow customization, and seamless CRM integration. SLA compliance rose from 30% to over 95% in two years. The company saw a 10% increase in volumes handled and a 25% improvement in field force utilization.
ADAZ Electrical - Electrical Services
ServiceM8 helped ADAZ Electrical improve job management and time tracking. The app lets them invoice clients on site and track... job status easily. Staff spend less time on admin and more time working. ServiceM8 integrates with their accounting software. No jobs are forgotten and invoices are sent faster. ADAZ Electrical recommends ServiceM8 for better business control.
Pronto Gym Services - Fitness Equipment
BlueFolder helped Pronto Gym Services improve communication and manage gym equipment service orders. Pronto Gym needed better asset management and... easier scheduling. With BlueFolder, they set up work order templates, tracked assets, and managed contracts. The software made it easy to send updates and attach photos to work orders. Pronto Gym grew revenue and saved on administrative costs by using BlueFolder.
Idaho Backflow - Plumbing
ReachOut helped Idaho Backflow save two hours of work each day. The company used to rely on paper forms and... Google Calendar, which made scheduling and reporting slow and hard. With ReachOut’s digital forms and scheduling tools, the team now works faster and avoids data entry mistakes. Auto-populated reports and better scheduling help them serve customers on time. Idaho Backflow uses features like inspection management, ticket management, and asset management to run their business more efficiently.
Sir Grout - Consumer Services - Medium
Vonigo helped Sir Grout boost revenue estimate requests by 15% and administrative costs dropped by 20%. Online estimate booking increased... by 30%. Sir Grout, a national franchise in grout and tile cleaning, needed better call center scheduling. Their old system was hard to use and limited growth. Vonigo made booking and scheduling easy, improved customer service, and gave Sir Grout a strong edge over competitors.
EMPWR Solar - Solar
SiteCapture helped EMPWR Solar cut financing approval time from 22 days to 9 days. The company used SiteCapture to improve... job site documentation and quality control. Quality control time dropped from 1.5 hours to 30 minutes per install. First-time approval rates doubled from 40% to 85%. EMPWR Solar also reduced unnecessary truck rolls, saving costs and boosting profits.
Cable Systems - Electrical
Fergus helped Cable Systems grow from a small business with 3 staff to a medium-sized company. The platform gave Ben,... the owner, better control and insight into his business. Fergus made it easy to track profit per job and spot under-quoting issues, which improved profitability. The system allowed the team to expand, diversify, and increase confidence in taking business risks. Ben credits Fergus for enabling him to work on the business, not just in it.
adesso SE - Professional Services - Very Large
adesso SE, a leading IT consulting and software development company in Central Europe with over 8,000 employees and €900 million in revenue, faced challenges with siloed and nonstandardized HR processes due to rapid growth. To support ongoing... expansion, adesso implemented a harmonized HR application landscape in the cloud using SAP SuccessFactors, SAP S/4HANA, SAP BTP, and SAP Services and Support. The transformation standardized HR and payroll processes, improved recruiting efficiency, enabled employee and manager self-services, and prepared the company for further global and subsidiary rollouts.
American Scale - Industrial Scale Sales, Rentals, And Calibration
American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
American Scale - Industrial Scale Sales, Rentals, And Calibration
American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
American Scale - Industrial Scale Sales, Rentals, And Calibration
American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a... month. They wanted a system that could grow with their business. They chose ServMan for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.
Annonymous
Ascora helps businesses manage customers, jobs, quotes, and invoices in one place. The platform offers features like quoting, job scheduling,... invoicing, and real-time reporting. A customer says Ascora has been a massive part of their journey and helped them grow. The software is easy to use and works on any device. It helps businesses stay organized and efficient.
Entrusted - Repair & Maintenance
Hellotracks helped Entrusted improve their field operations. Before using Hellotracks, Entrusted used two mapping systems and had inefficient routes. With... Hellotracks, they combined job and location tracking in one system. This made it easier to manage jobs and team members. Entrusted saved time, reduced mistakes, and became more efficient. The team now closes jobs faster and saves money on driving costs.
The Field Service Management Blueprint for Better Selection Decisions in Consumer Services
ADM Garage Doors - Consumer Services
Workiz helped ADM Garage Doors use AI and automation to compete with much larger companies. The owner, Andre Marshall, set... up 50 automations to handle tasks like follow-ups, reminders, and invoicing. Workiz's Genius AI Answering system, called Jessica, answered over 500 calls and generated $7,600 in revenue, plus $3,600 more from automated messages. This let the small business look and perform like a big company. Andre saved weeks of manual work and improved customer response times.
Heavenly Cool Appliance Repair - Consumer Services
Commusoft helped Heavenly Cool Appliance Repair move from paper-based dispatching to digital job management. The company used to rely on... carbon copies and manual scheduling, which slowed down operations. With Commusoft, they now track technician productivity, optimize job scheduling, and use real-time vehicle tracking. The parts management feature lets technicians start their day from home and reduces trips to the warehouse. This has led to faster repair completion and more jobs handled each day.
Mosquito Joe of Metro East Illinois - Consumer Services
BidClips helps Mosquito Joe of Metro East Illinois give more accurate quotes. The service request form lets customers send photos... and videos, making quotes faster and clearer. BidClips' text messaging and online portal boost sales conversion rates. The Google Maps integration helps measure job areas for better estimates. Support from BidClips is fast and helpful. Communication and quoting are now easier and more accurate for both staff and customers.
ProShine SoftWash - Consumer Services
ServiceMonster helped ProShine SoftWash manage business growth. Pete Happy started with one truck and simple tools. As the company grew,... scheduling and job management became hard. ServiceMonster made scheduling easy and kept all customer info in one place. Employees could see job history and attach photos from the field. ServiceMonster automated marketing with drip campaigns and direct mail, saving time and making follow-ups easy.
Arborscapes - Consumer Services
Arborgold software helped Arborscapes manage their Plant Health Care Division. Before Arborgold, Arborscapes used generic tools and handwritten proposals. They... needed better ways to track teams, schedule work, and manage renewals. With Arborgold, they built a CRM, improved scheduling, and streamlined billing. Over thirteen years, Arborscapes saw a 900% increase in sales using Arborgold.
King of Maids - Consumer Services
BookingKoala helped King of Maids grow fast. The company started with $6,000 and no outside funding. Using BookingKoala's cleaning business... software, King of Maids reached over $5,000,000 in revenue in just 3 years. The software made operations easier and improved the brand. The platform was later redesigned for other service businesses.
A-1 Locksmith - Consumer Services
A-1 Locksmith provides commercial and automotive security solutions. When COVID-19 disrupted their business, they needed to adapt quickly. They used... Service Fusion’s SaaS solutions to keep their operations running. They added no-contact invoices, a mobile app for field technicians, and automated reminders. These changes helped them stay efficient and keep their revenue steady during uncertain times.
Grover's Home Services - Consumer Services
Repair-CRM helped Grover's Home Services move from manual to digital work orders. The company struggled with lost paperwork, missed appointments,... and wasted time. Repair-CRM offered real-time updates, GPS tracking, and QuickBooks integration. The digital system cut work order processing time by 80%. Grover's Home Services now saves about $4,000 each month and 200 hours of staff time.
Maria Green - Consumer Services
Maria Green wanted to start a maid service business. She looked at joining a franchise, starting on her own, or... hiring a consultant. She chose to learn on her own and bought a package with tools, videos, books, and software. The package also included some free consulting. Maria focused on giving great service and using networking to get new clients.
Bay State Textiles and PR Textile Recycling - Consumer Services
BiznusSoft Field Service helped Bay State Textiles and PR Textile Recycling move from paper-based workflows to a 100% digital, mobile-first system. Drivers now use... tablets for real-time data capture, eliminating manual entry and errors. Geofencing and automated reporting improved driver accountability and inventory control. QuickBooks integration streamlined invoicing and financial reconciliation. The Salesforce-native platform supports future growth and customization.
Rob Barney's property services company - Consumer Services
Flobot helped Rob Barney's property services company manage rapid growth. The company struggled with paperwork and disorganized systems as it... expanded to 50 contractors and 8 office staff. After failing to find a suitable software, they built a custom system called Datanet, which evolved into Flobot. The software automated scheduling, invoicing, and customer management. This allowed the business to expand without hiring more office staff. Over 100 businesses later adopted the system, improving their daily operations.
The Field Service Management Blueprint for Better Selection Decisions in Construction
Acme Construction - Construction
Raken helped Acme Construction improve daily reporting and project visibility. Before Raken, Acme used manual reports that lacked detail. With... Raken, they now create detailed daily reports with photos. This gives better transparency and helps track project progress. Integrations with Sage Intacct, Sage 300, Autodesk Build, and TrueLook save time and reduce duplicate data entry. Project creation and cost code management are now easier for the team.
Crash of Rhinos Painting - Construction
OptimoRoute helped Crash of Rhinos Painting cut scheduling workload by 125 hours per year. The company reduced team travel by... 3,000 miles yearly and saved $7,500 annually. Proposal productivity grew from 30 to 80 quotes a week with half the staff. The software made scheduling easy and let the team cover more jobs. Customers liked the real-time tracking and notifications. The owner praised OptimoRoute's customer service and ongoing improvements.
A1 Kiwi Cutters & Drillers - Construction
vWork helped A1 Kiwi Cutters & Drillers move from paper-based job management to a digital platform. The company needed to... improve efficiency and speed up invoicing. vWork digitized their processes, reduced paperwork, and made invoicing faster. This led to better cash flow, prompt payments, and improved hazard management. Staff adapted quickly, and the business reduced its environmental impact.
KDC Construction - Construction
FieldAccess by FieldConnect helped KDC Construction replace paper time cards with a mobile solution. KDC integrated FieldAccess with Sage 300... Construction & Real Estate. This change saved $4400 per week by cutting manual time entry and manager reconciliation. The company also saved time and money by removing manual payroll data entry. KDC expanded their team, hiring four more technicians after using FieldAccess.
Shackelford Heating and Cooling - Construction
Job4Site helped Shackelford Heating and Cooling manage their service business. Shackelford is a family-owned company near Madison, Wisconsin. They focus... on replacements, service, and new construction for homes. Their technicians have over 20 years of experience. They aim to deliver high quality at fair prices. Job4Site supports their work and customer service.
Mount Anvil - Construction
Mount Anvil wanted to improve quality and data management on their projects. They used Field View from Trimble's Viewpoint to... help with this. The solution helped them drive quality and maintain a strong data record. The case shows how technology can help manage construction projects better. The results focus on better quality and data control.
The Field Service Management Blueprint for Better Selection Decisions in Government Administration
City of Las Vegas - Government Administration
GPS Insight helped the City of Las Vegas manage a fleet of 1,300 vehicles and equipment. The city used GPS... Insight for real-time asset tracking, maintenance monitoring, and route optimization. This led to cost savings on maintenance, labor, and parts. The system helped extend asset life and improved resale value. The city also benefited from better preventive maintenance and more efficient fleet operations.
Hillingdon Council - Government Administration
Oneserve helped Hillingdon Council manage damp and mould in 10,000 properties. The council used Oneserve to log, track, and resolve... each issue. The system improved data for property profiles and enabled targeted interventions. Tenant engagement and satisfaction increased due to transparent processes. The number of complaints about damp and mould went down. The council stayed compliant with regulations.
City of Opelousas Police Department - Government Administration
Verizon Connect helped the City of Opelousas Police Department lower vehicle costs by 40%. The department used GPS fleet tracking... and video tools to improve driver training. Assistant Chief Mark Guidry said the video feature is a great teaching tool. The solution made it easier to manage vehicles and reduce expenses. The police department saw big savings and better fleet oversight.
Aberdeen City Council - Government Administration
Aberdeen City Council faced challenges with the Freedom Of Information Act, leading to a rise in Subject Access Requests. They used paper... documents and marker pens for redaction, which was time-consuming and costly. By implementing e-Redact, they moved to electronic redaction, saving 40% in time. This solution allowed them to process more requests efficiently and reduced costs associated with photocopying. The council found e-Redact easy to use and highly cost-effective, improving their response times significantly.
The Latest Field Service Management Deployments delivering value in Retail
Jagadeeshwari Enterprises - Retail
Fieldproxy helped Jagadeeshwari Enterprises move all field operations online. The company needed better data collection, task scheduling, and real-time sales... updates. Fieldproxy provided real-time dashboards, geofenced task allocation, and easy access to past data. Sales teams used the app for merchandising and order management. The solution saved time and helped the business grow revenue.
Aloha Gas - Retail
MeazureUp helped Aloha Gas save hours each day by replacing paper-based field audits with digital tools. Area Supervisors now spend... less time on manual tasks and more time on important work. The solution streamlined reporting and reduced incident resolution time. Aloha Gas manages over 55 locations across three islands. The company saw a strong return on investment by saving manpower and improving operational efficiency.
A hypermarket superstore in the Northwestern United States - Retail
GoSpotCheck by FORM helped a large hypermarket superstore in the Northwest improve audit efficiency. The retailer used mobile task management,... photo reporting, and real-time insights to track store performance. Managers gained clear visibility into compliance and could make data-driven decisions. The company provided targeted support to stores needing help. The superstore saw a 5% increase in its overall performance score after using the software.
The Field Service Management Blueprint for Better Selection Decisions in Information Technology And Services
Sagent - Information Technology And Services
Field Nation helped Sagent improve network maintenance services. Sagent used Field Nation’s platform to access a flexible workforce of qualified... technicians across the country. The platform let Sagent track technician performance and select the right skills for each job. Sagent’s dispatch team used Field Nation to set clear expectations and communicate with techs. This partnership reduced downtime and operational costs for Sagent’s customers.
Hewlett-Packard - Information Technology
Fieldcode's FSM software helped Hewlett-Packard cut annual spending by 10%, saving $4 million. HP used Fieldcode to optimize internal resources... and reduce reliance on external partners. This improved control and efficiency in service operations. Drive time dropped by 30%. HP also eliminated tech overbookings, boosting productivity and resource use.
2ndFactory - Information Technology And Services
2ndFactory used ReportPlus and Ignite UI to improve their QOOpa restaurant order management solution. They faced low demand because the... product did not meet customer needs. The team opened their own restaurants to better understand user and management challenges. With ReportPlus, they added analytics and self-service business intelligence. Restaurant managers can now see trends and share visualizations on mobile devices. This helped 2ndFactory deliver a solution that fits both customer and business needs.
The Field Service Management Blueprint for Better Selection Decisions in Real Estate
Cushman & Wakefield - Real Estate
FieldCircle helped Cushman & Wakefield manage facility maintenance for over 2000 sites. The company faced high maintenance costs, inefficiencies, and... vendor management issues. FieldCircle provided centralized oversight, smart scheduling, and better vendor tracking. Maintenance spend dropped by 12%. Resource utilization improved by 16%. SLA compliance increased by 17%. Profitability rose by 8%. Cushman & Wakefield saw better customer satisfaction and smoother operations.
A diversified property portfolio owner in Hong Kong - Real Estate
Million Tech delivered a contractor performance assessment solution for a diversified property portfolio owner in Hong Kong. The client managed... over 30 maintenance contractors and needed a fair, consistent way to assess their work. The new system replaced paper-based grading with an observation-based mobile and web platform. Assessors now record observations and photos, and the system assigns grades automatically. This improved fairness and consistency in contractor evaluations.
The Latest Field Service Management Deployments delivering value in Health Wellness And Fitness
AllGeo - Health, Wellness And Fitness
allGeo Field Workforce Automation helped a large organization serving adults with developmental disabilities. The customer faced compliance, data management, and... caregiver safety challenges. allGeo provided real-time activity recording, automated messaging, and accurate timeclock data sync. The solution improved efficiency, compliance, and caregiver safety. Better reporting led to more accurate tracking and informed decisions.
Access Able Ltd. - Health, Wellness And Fitness
RedZebra's Call2Field software helped Access Able Ltd. , a family-run mobility equipment provider, modernize their operations. The company needed a...system to manage repairs, servicing, and emergency jobs efficiently. RedZebra offered a monthly payment plan, making it affordable for the small business. The implementation process took a few months, with strong support from RedZebra's team. The new system reduced admin time and improved productivity for both engineers and office staff.
The Latest Field Service Management Deployments delivering value in Banking
Kotak Mahindra Bank - Banking
Kotak Mahindra Bank uses Salesforce to improve customer experiences. They unified lead management and loan processes. This helps approve loans... faster and cross-sell better. They also created a 360-degree customer view. This makes service seamless across products. Salesforce helped them consolidate 12 systems into one platform. This transformation took eight months.
Banco BV - Banking
IBM Cloudability helped Banco BV manage cloud costs across Google Cloud Platform, Microsoft Azure, and AWS. The bank needed better... visibility and control over cloud spending by team and budget. IBM Cloudability gave them real-time data, automated reporting, and cost-saving recommendations. Banco BV avoided nearly 30% of projected cloud costs over three years. Teams now make smarter decisions with accurate forecasting and improved financial discipline.
The Field Service Management Blueprint for Better Selection Decisions in Oil And Energy
Peyto Exploration - Oil And Gas
Matidor helped Peyto Exploration manage their remediation and reclamation program after a major asset acquisition. Peyto needed a better way... to track costs, consultants, and budgets, as Excel was not enough. Matidor provided an easy-to-use project management tool with real-time tracking and reporting. Peyto saw smoother project management, better cost tracking, and improved communication. The mobile app and map features made field operations more flexible and efficient.
HighPoint Resources - Oil & Energy
Fieldpoint helped HighPoint Resources improve oilfield inspection across 190 sites and 4,200 pieces of equipment. HighPoint needed better data collection,... automated work orders, and improved compliance reporting. Fieldpoint provided a mobile app for data collection and field service automation. They also delivered custom reporting tools. This made maintenance and inspection more efficient for HighPoint Resources.
The Latest Field Service Management Deployments delivering value in Manufacturing
株式会社 神戸製鋼所 機械事業部門 - Manufacturing
CSOne helped 株式会社 神戸製鋼所 機械事業部門 improve after-sales service for their machinery. They used CSOne to cut indirect work time, boost... customer satisfaction, and increase regular maintenance rates. The system enabled automatic maintenance planning, IoT-based data collection, and electronic management of service records. Staff now use tablets for on-site data entry and customer signatures. This led to better efficiency and faster, higher-quality customer responses.
CK Power - Manufacturing
ExpandIT helped CK Power move from pen and paper to digital time registration and planning. CK Power now uses ExpandIT... to track field service work in real time. The planning tool lets them schedule jobs and find the closest technician. Service technicians use a mobile app to see job details and record work. CK Power invoices faster and has fewer errors. They report higher invoicing rates and better earnings since using ExpandIT.
Recent adoption and success with Field Service Management software in Non Profit Organization Management
St John Ambulance - Non Profit Organization Management
Microsoft Advertising helped St John Ambulance use generative AI tools to improve their digital advertising. The charity wanted to cut... production costs, increase creative agility, and keep their brand consistent. With Ads Studio and Copilot, they made high-quality ad assets faster and cheaper. They used AI to create custom images for campaigns, showing products like AEDs in real-life settings. This made their ads more relevant and helped protect their brand identity.
Driving ROI and results: Understanding the Impact of Field Service Management in Education
Achieve3000 - Education
Skedulo helped Achieve3000 improve mobile workforce management. Achieve3000 had used a manual, in-house system for ten years. As the team... grew, this system became too hard to manage. Achieve3000 chose Skedulo for its out-of-the-box features and Salesforce integration. The solution made it easier to match the right mobile trainer to each event. This improved scheduling and business efficiency.
Driving ROI and results: Understanding the Impact of Field Service Management in Entertainment
Totcity roleplay centre - Entertainment
Serviceform helped Totcity roleplay centre improve customer qualification. Totcity used Serviceform's dynamic form to filter leads and save time. The... tool made it easier for Totcity to reach only qualified customers. This increased their efficiency. Totcity became Serviceform's first paying customer and still uses the product.
Driving ROI and results: Understanding the Impact of Field Service Management in Food And Beverages
Merit Foods - Food & Beverages
DispatchTrack helped Merit Foods improve customer service. The platform made sure customers did not have to wait for callbacks. Merit... Foods used DispatchTrack to keep customers happy. The solution gave them a better way to help customers. The testimonial highlights improved customer experience with DispatchTrack.
The Field Service Management Blueprint for Better Selection Decisions in Utilities
Contract Callers (CCI) and General Asphalt (GAP) - Utilities
Fieldman helped CCI and GAP automate scheduling and field work dispatch for a gas regulator inspection project. Before Fieldman, teams... used spreadsheets and manual data entry, causing errors and delays. With Fieldman, they digitized operations and used smart appointment scheduling. This reduced travel time by 60% and increased technician productivity by 40%. Appointments were booked out two months in advance, improving project efficiency.
The Field Service Management Blueprint for Better Selection Decisions in Telecommunications
Telstra - Telecommunications
ConSol construction software helped Telstra automate payment requests and manage work orders. The platform replaced paper-based systems and improved visibility... into work orders and provider performance. ConSol integrated with SAP to send daily payment requests, ensuring accurate and timely payments to hundreds of subcontractors. The Gateway feature enabled bulk order creation, reducing manual work and errors. These integrations improved efficiency and supported key provider retention for Telstra.
The Latest Field Service Management Deployments delivering value in Computer And Network Security
A global cybersecurity company - Computer & Network Security
Egen helped a global cybersecurity company rebuild its Snowflake Data Cloud and consolidate over 40 marketing dashboards into one Tableau dashboard. The new dashboard... gives the marketing team a single source of truth for key metrics. This improved efficiency and allowed deeper analysis of marketing strategy. The team now uses the dashboard daily to make better marketing decisions. The dashboard also supports pipeline generation measurement and advanced data science techniques for growth.