Case Studies for Education | Real Results & ROI 2026

CaptionHub helped Middlebury Institute of International Studies improve its Translation and Localization Management program. Students previously used many different tools... for subtitling, which was slow and hard to scale. With CaptionHub, students now use one platform for transcription, translation, and QA. This makes learning easier and prepares them for real-world jobs. Professors say CaptionHub lets students work faster and smarter.
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Backdrop helped myShakespeare migrate from Drupal 7 to a more cost-effective platform. The migration took 400 hours over 9 months.... The new site supports over 1 million monthly visits from students and teachers. Backdrop enabled seamless integration with Clever and Google Classrooms. The team built a custom module for media migration and contributed fixes to open-source modules.
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Skolverket used Atex solutions for their publishing needs. The project focused on improving digital content management. Atex provided tools for... multi-channel publishing and digital asset management. The solution helped Skolverket manage and distribute educational content more efficiently. The case highlights the use of cloud-based content management for education.
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eLearning Innovation used MadCap Flare to streamline online course delivery. They replaced manual LMS updates with single-source publishing, saving time... and reducing errors. Flare’s snippets and condition tags let them customize content for different audiences. Their integration links Flare content directly to the LMS, making updates fast and easy. Real-time analytics now track learner progress and engagement. The team reports faster course production and improved flexibility.
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Whitman College used Document Locator to digitize and organize student admissions documents. The admissions team replaced manual paper handling with... a digital workflow. This allowed faster review and decision-making for student applications. The college also improved compliance and audit readiness for financial aid records. Staff can now access files securely from anywhere on campus. The system supports other departments, making campus operations more efficient.
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Fastly's Next-Gen WAF helped Duolingo block a DDoS attack of 39 million requests in five seconds. The platform improved site... resilience and reduced engineering hours spent on security incidents. Developers now deploy services faster and with more confidence. Fastly dashboards give Duolingo instant visibility into traffic spikes, saving hours of troubleshooting. Customizable security rules and expert support from Fastly's CSOC team provide peace of mind and operational focus.
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Fastly's Next-Gen WAF helped Duolingo block a DDoS attack of 39 million requests in five seconds. The platform improved site... resilience and reduced engineering hours spent on security incidents. Developers now deploy services faster and with more confidence. Fastly dashboards give Duolingo instant visibility into traffic spikes, saving hours of troubleshooting. Customizable security rules and expert support from Fastly's CSOC team provide peace of mind and operational focus.
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Templafy helped the University of Southern Denmark centralize access to branded templates and images. Staff, faculty, and students can now... easily find up-to-date assets from any campus. This change improved template engagement and ensured consistent branding across all communications. The integration with SDU's DAM system made it easier to use approved images. Teams now save time and work more efficiently with on-brand content.
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IDP Education used Contentful to unify content from multiple CMS platforms. The company launched 60+ websites in just three months.... Contentful made it easy to update brand designs and manage content for different regions. Nontechnical users and third-party contributors can now create and edit content without developer help. Organic traffic and conversion rates improved after switching to Contentful. AI features help IDP Education localize and scale content for new markets.
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Pantheon helped Wheaton College Massachusetts transform its outdated website into a high-performance marketing tool. The college’s small web team used... Pantheon’s WebOps platform and WordPress to boost productivity and automate site maintenance. Pantheon’s automation saved the team many hours each month and improved site stability. Even during a record two million hits in one month, the site stayed fast and reliable. The new website now supports digital marketing and drives student enrollment.
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Glean used Strapi and Gatsby to rebuild their corporate website. The new site is accessible and supports their inclusive learning... technology. After the rebuild, Glean saw a 60% increase in organic traffic. The website helps empower hundreds of thousands of students. Glean used React as part of their technology stack.
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Fission Web System helped High-Yield Med Reviews automate account management and newsletter delivery. The platform made it easy to create... user accounts and manage subscriptions. Automation freed up time for the team to focus on product content. Customers gained control over their accounts and could access newsletters anytime. The system supported business growth by reducing manual tasks and improving user experience.
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Agility CMS helped the English Montreal School Board solve content chaos across 27 schools. Before, editors struggled with a legacy... CMS that lacked multisite management and granular permissions. Agility CMS delivered a centralized content hub, empowering 70 more editors and enabling custom roles and workflows. Now, each school can manage its own content, and the website is better indexed and easier to find online. Content is organized, reducing duplication and confusion.
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Fusionbox took over the Django app for Emotional ABCs. The user base grew to over 200,000 educators in 120 countries.... Fusionbox added new learning modules and ecommerce options. They improved security, accessibility, and reporting. The product was rewritten in React for better mobile use. Emotional ABCs won several major education awards.
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Acquia Cloud Platform helped INSEAD transform its digital experience. INSEAD migrated 3,000 pages to Drupal, unifying its brand and streamlining... content workflows. The new platform improved First Contentful Paint to 0.74 seconds, beating the 2-second target. SEO scores rose to 90+, and performance reached 95, both above goals. Salesforce and Eloqua integrations simplified program management and marketing campaigns. Faculty and staff now manage profiles and content more easily.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Pittsburgh Public Schools used Read&Write and OrbitNote to help 20,000 students across 54 schools. Many students struggled with reading and... writing, which lowered their confidence. Teachers needed tools that worked together for all learners. Read&Write and OrbitNote made grade-level content accessible and improved digital literacy. Teachers saw more homework submissions and fewer classroom disruptions. Students became more independent and confident in their learning.
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eLearning Innovation used MadCap Flare to streamline online course delivery. They replaced manual LMS updates with single-source publishing, saving time... and reducing errors. Flare’s snippets and condition tags let them customize content for different audiences. Their integration links Flare content directly to the LMS, making updates fast and easy. Real-time analytics now track learner progress and engagement. The team reports faster course production and improved flexibility.
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eLearning Innovation used MadCap Flare to streamline online course delivery. They replaced manual LMS updates with single-source publishing, saving time... and reducing errors. Flare’s snippets and condition tags let them customize content for different audiences. Their integration links Flare content directly to the LMS, making updates fast and easy. Real-time analytics now track learner progress and engagement. The team reports faster course production and improved flexibility.
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eLearning Innovation used MadCap Flare to streamline online course delivery. They replaced manual LMS updates with single-source publishing, saving time... and reducing errors. Flare’s snippets and condition tags let them customize content for different audiences. Their integration links Flare content directly to the LMS, making updates fast and easy. Real-time analytics now track learner progress and engagement. The team reports faster course production and improved flexibility.
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Articulate 360 AI helped Universidad La Salle México cut course development from weeks to under 10 minutes. The university used... the platform to build engaging, scalable online and hybrid courses for over 15,000 students. With AI Assistant and Rise, they improved learner participation and completion rates. The new workflow enabled consistent, responsive design and easier content updates. Online learning gained a stronger reputation across all 15 campuses.
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Grammarly helps Stephan Rabimov, a fashion journalism professor, write faster and better. He uses Grammarly to catch grammar mistakes and... improve clarity. The tool supports his work as a writer and teacher at Academy of Art University. Rabimov encourages students to use Grammarly in their courses. He says Grammarly expands his vocabulary and makes editing easier. The product is now part of the university's fashion journalism curriculum.
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University of Sheffield migrated its core student record system to AWS with help from Perform Partners. The move improved process... performance by 15x and enabled faster, automated data updates. The university gained better disaster recovery and greater system stability. Over 50 IT team members were upskilled during the project. The new cloud infrastructure supports more than 36,000 students and enables ongoing optimization.
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University of Sheffield migrated its core student record system to AWS with help from Perform Partners. The move improved process... performance by 15x and enabled faster, automated data updates. The university gained better disaster recovery and greater system stability. Over 50 IT team members were upskilled during the project. The new cloud infrastructure supports more than 36,000 students and enables ongoing optimization.
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Western Colorado University used Marq to manage a high volume of design requests from campus clients. Before Marq, the small... creative team struggled to balance large branding projects with many small flyer and brochure requests. Marq's branded templates and collaborative workflow let non-designers create their own materials, reducing turnaround time from weeks to much faster. The creative team now spends less time on back-and-forth emails and more time on strategic admissions work. The university's brand is now more consistent across all materials.
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FIT DTech used Bambuser's Live Video Shopping to launch collections from 7 emerging designers. The event drew over 500 viewers,... with an average watch time of 20 minutes. More than 60% of viewers engaged through likes or comments. FIT DTech found live shopping created strong emotional connections and high engagement. They plan to expand live shopping for future student collections and creative projects.
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Nitro PDF Pro and Nitro Sign helped University of Bremen cut costs and improve usability. The university needed a more... affordable PDF and eSignature solution for its dynamic workforce. Nitro's easy license management and intuitive interface allowed quick adoption with little training. 750 licenses were deployed, with plans to expand to 2,000 users. The switch from Adobe delivered immediate savings and better support for staff and students.
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Stride used dominKnow | ONE to train over 60,000 educators. Before, they had few digital resources and relied on live... training. dominKnow | ONE helped them centralize content, support remote teams, and meet accessibility needs. They increased content authoring output by 400% and completed 160 eLearning projects in one year. The platform enabled easy collaboration and content reuse for their distributed team.
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Pearson used Lucidchart to improve team collaboration and process mapping. The company needed a secure, cloud-based productivity suite for its... global workforce. Lucidchart enabled employees to create network diagrams, flowcharts, and mindmaps. Sales teams used mindmaps to summarize product information for quick reference. The switch from Visio to Lucidchart made diagramming easier and more accessible. Pearson saw better teamwork and clearer communication across departments.
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Wycliffe College uses Flipsnack to improve communication with parents, staff, and alumni. The school sends weekly digital newsletters to parents... in an easy-to-read format on any device. Flipsnack's PDF upload and private publishing features help share confidential documents and school magazines. Teachers can review student projects instantly. The platform supports both tradition and modern needs in education.
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The Brief helped British Council cut design costs by 70% for a global campaign. The team automated the creation of... over 1,000 assets in seven languages. Regional marketing teams could adapt messaging for local audiences. All assets were delivered before deadlines. The solution made future campaigns faster and more cost-effective.
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WeVideo was used in the Brewing Science course at University of California Davis to deliver interactive video lectures. Students received detailed... feedback through WeVideo, which helped them understand complex STEM topics. Learners reported higher engagement and valued the explanations for correct and incorrect answers. The platform also helped create a more personal connection between students and instructors. The study found that integrated technology can improve feedback and learning in online courses.
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TIME Pvt Ltd used VdoCipher to secure their online video content. They needed a robust, scalable infrastructure with strong anti-piracy... protection. VdoCipher's DRM encryption and CDN player stopped unauthorized downloads and sharing. As a result, TIME saw steady growth in their online user base. Their technology and support helped TIME execute their online strategy effectively.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Fullcast helped Udemy cut sales planning time from months to weeks. Udemy struggled with manual GTM and territory planning in... Excel, which slowed decision-making. Fullcast provided an integrated platform for territory management and real Salesforce integration. This let Udemy update plans quickly and work from a single source of truth. Automated data cleansing improved data accuracy, giving Udemy confidence in their strategic decisions.
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Ellucian Banner Cloud helped PASSHE consolidate student information systems across multiple campuses. PASSHE faced declining enrollment and financial strain, risking... program cuts in rural Pennsylvania. By migrating to OneSIS, PASSHE enabled cross-campus course sharing and expanded program offerings from 30 to over 100. The new system supports 85,000 students and aims to keep graduates in local communities. Ellucian provided project management and technical expertise for this complex integration.
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Unanet helped Summit Point Training Facility unify finance and inventory management. The organization replaced outdated systems and reduced costly outsourced... accounting. Unanet's ERP and AIM tools automated workflows, improved stock tracking, and streamlined procurement. Summit Point saved thousands of dollars and reduced manual errors. The team now focuses more on data analysis and reporting, supporting future growth.
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ExtraaEdge helped IMAGE Creative Education improve admissions by tracking leads from enquiry to enrollment. The platform unified data, making it... easier to nurture leads through email, calls, and WhatsApp. Call recording let them monitor career advisor performance and set better processes. Customised reports gave them insights for data-driven decisions. Marketing automation tools generated new enquiries and boosted conversion rates.
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Moskit CRM helped Amigão da Estrada organize its sales process. Before, sales reps managed leads only through WhatsApp, with no... structure or reports. With Moskit, they automated tasks and tracked leads in one place. The team gained 99.9% control over lead volume and conversion rates. They increased revenue by R$ 30,000 through funnel testing and reactivated old leads for an extra R$ 20,000. The CRM gave clear sales metrics and improved decision-making.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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Qlik Academic Program helped Anglia Ruskin University students build key skills. Students gained more confidence using data analytics tools. The... program improved their employability. Qlik enabled hands-on learning with real-world data. Students learned to analyze and present data clearly. This experience made them more job-ready.
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Qlik Academic Program helped Anglia Ruskin University students build key skills. Students gained more confidence using data analytics tools. The... program improved their employability. Qlik enabled hands-on learning with real-world data. Students learned to analyze and present data clearly. This experience made them more job-ready.
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University of Pretoria used the Pyramid Decision Intelligence Platform to improve student outcomes. The university integrated data from Blackboard LMS,... PeopleSoft, and other sources for a holistic view. Pyramid enabled descriptive and predictive analytics to identify at-risk students and inform executive decisions. The platform allowed faster reporting, with insights delivered in minutes instead of days. Data-driven strategies became central to student success and institutional planning.
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Upmetrics helped two students at IMC Krems University create a business plan for their finance and investment class. The students had... no prior experience with business planning and struggled with structuring their ideas and financial projections. Upmetrics provided AI-powered guidance, ready-to-use templates, and integrated financial tools. These features made it easy for the students to build a professional plan and understand key business concepts. Their professor praised their work, and the students gained confidence and practical skills.
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DevExpress MVC controls helped Escola Pinheiro, a private K-12 school in São Paulo, Brazil, improve its SmartWeb educational app. The school faced... issues with web schedulers and mobile usability. After switching to DevExpress, mobile access improved and parent/student usage increased. Responsive UI controls made it easier for teachers and coordinators to manage grades, reports, and schedules. DevExpress support also addressed specific mobile UI needs quickly.
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EOSDA LandViewer helped Serhii Klimov, a scientist at the National University of Water and Environmental Engineering, analyze environmental changes after the Kakhovka Dam destruction. The platform provided... easy access to historical and current satellite images, saving time for research and teaching. Klimov and his students used the tool for water quality monitoring and flood risk analysis. The user-friendly interface and Ukrainian language support improved their workflow. EOSDA LandViewer enabled remote tracking of environmental impacts, making research more efficient.
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Sigma helped Duolingo give more people access to data while keeping sensitive information safe. With Sigma, 91% of users started... using the platform in just 90 days. Teams can now create dashboards quickly and run over 300 AB tests at the same time. Sigma's easy interface lets non-technical staff explore data and answer their own questions. This freed engineers from routine reporting and sped up decision-making across the company.
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Jitterbit Harmony helped Vrije Universiteit Brussel cut data transfer times from two days to just 30 minutes. The university replaced... its old ESB with Jitterbit’s iPaaS, making integrations faster and easier to manage. VUB automated identity provisioning for staff and students, reducing errors and duplication. In-house teams now control and maintain integrations, saving costs and boosting agility. The new system supports robust, API-based data flows across multiple university systems.
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Jedox helped Sommet Education automate 70% of its reporting process after a major acquisition. The finance team moved from Excel... to a cloud-based Jedox solution, gaining fast results in just six weeks. With Jedox, 20 finance staff now finish most reporting tasks with a simple refresh. The system integrates with Excel, so training needs are low and user acceptance is high. Finance can now focus on analyzing data instead of just compiling reports.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Chalmers University of Technology used Totara to create a digital onboarding program. Before, onboarding was inconsistent and caused knowledge gaps.... Now, every new employee gets the same clear, engaging introduction. The LMS delivers bite-sized, interactive modules in multiple languages. Managers save time with automated processes and central reporting. The program improved completion rates, engagement, and consistency for all new hires.
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MRCC EdTech helped a leading language provider in New York migrate assessments to a new platform. The client needed to... modernize courses for better student engagement and easier progress tracking. MRCC EdTech created standards-aligned assessments and provided instructor tools for grading and feedback. An agile workflow enabled rapid delivery, meeting a one-week-per-request timeline. The solution improved course quality and supported both students and instructors.
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MindScroll LMS enabled Guru Jambheshwar University to move all classes online during the COVID-19 crisis. The platform supported UGC-compliant online... courses for over 2,000 students. MindScroll handled student registration, fee payment, assessments, and remote exam proctoring. Teachers used integrations with Google-Meet, Zoom, and MS Teams for virtual classes. Students could self-register and access interactive eLearning content. Automated and manual grading streamlined the assessment process.
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AccessAlly helped Hibiscus Moon's Crystal Academy deliver a certified crystal healer course online. The academy reached over 1,000 graduates in... 38 countries using AccessAlly's membership and LMS features. The platform made it easy to manage courses, track student progress, and cross-sell other offerings. Hibiscus Moon valued the reliable support and simple setup. The certification program now offers 18 continuing education credits and stands out in the industry.
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Trakstar Insights helps Pacific Northwest University of Health Sciences (PNWU) analyze performance review data across departments. The university uses the... tool to compare review scores and identify areas needing attention. Insights allows PNWU to align reviews with internal goals and timelines. HR leaders use the data to inform leadership and improve workforce decisions. The platform supports unique needs for faculty and staff evaluations.
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JoomLMS helped Theorie Examen Trainer (TET) deliver online driving theory courses in the Netherlands. TET needed a scalable, cost-effective platform... with a mobile-friendly interface and e-commerce integration. JoomLMS provided adaptive course interfaces and custom features for mobile learning. Students can now prepare for driving exams anytime, using any device. TET saw increased demand from learners who prefer flexible, online study.
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Blackboard LMS helped the University of Leeds save instructors time with its AI Design Assistant. After joining a collaborative development... with Blackboard and Microsoft, Leeds enabled the AI tool for faculty. The AI Design Assistant suggests course structures, test questions, and grading rubrics. 95% of instructors report time savings, and 92% would recommend the tool. This lets teachers spend more time with students and less on admin tasks.
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LifterLMS helped Holy Grail WP launch two online courses in just one month. Jon Phillips used LifterLMS to teach website... speed optimization for WordPress. He set up a free mini course and a premium course, both focused on improving site speed. LifterLMS integrated easily with tools like WooCommerce and FluentCRM. Jon found the platform flexible for adding video and automating student onboarding. He is now planning more courses on SEO and content marketing.
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Speak Norsk used Teachable to survive the pandemic after losing all in-person revenue. They moved their Norwegian language courses online,... reaching over 14,000 students and earning Teachable’s 1M Sales Award in their first year. Their strategy included free lead magnet courses, personal consultations, and certification prep. Speak Norsk’s online student base now exceeds their pre-pandemic numbers. Their courses help students pass citizenship tests and secure jobs in Norway.
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360Learning helped IDEA Public Schools save $500,000 in one year by moving training online. The platform enabled 200 subject-matter experts... to create 94 personalized learning tracks for over 12,000 staff. New teachers now access onboarding and compliance training anytime, from anywhere. Learner engagement and job satisfaction increased. IDEA can now track training completion and compliance more easily.
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HubSpot WooCommerce Integration helped Mammacult automate sales and marketing. They saved 3-4 hours daily by syncing contacts and orders between... WooCommerce and HubSpot. The integration improved lead management and marketing automation. Mammacult saw a 57.17% increase in visitors, 23.22% higher conversions, and a 52.63% boost in work efficiency. Sales reached €42,976.98 after using the solution.
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Iterable helped Tandem boost subscription revenue by 10%. Tandem used embedded messaging to create upgrade prompts based on user actions.... This approach led to a 10x increase in conversion rates for high-intent users. Production time for campaigns dropped by over 10x. The new system made marketing feel like a natural part of the app, not an interruption.
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Wayne State Alumni Association used Delivra to manage communications with over 300,000 graduates. Each department gained its own account, keeping... data and branding separate. Departments now control their own email programs and sender names. Alumni receive messages that build trust and reflect the university brand. One account saw open rates of 48% and clickthrough rates of 2.2%. Teams use separate analytics to improve future outreach.
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WebEngage helped Testbook increase in-app revenue by 9x using gamification features. Testbook used spin the wheel and scratch card templates... to boost student engagement. The platform automated communication and unified user data for better campaign analysis. Manual processes were replaced with scalable, flexible templates. Testbook saw higher retention and more effective two-way communication with learners.
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Wiley used Acoustic Campaign and Acoustic Content to improve student recruitment for partner schools. They automated responses to over 80... common student questions and updated 200 websites. This saved 900 hours of recruiting staff time. Wiley moved from manual phone calls to digital engagement, making the enrollment process faster and more efficient. The new system helped deliver targeted information and improved the student experience.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Experiture helped a well-known university boost student applications by 30%. The platform unified outreach to students, alumni, and donors using... personalized, cross-channel campaigns. Automated workflows improved follow-up and engagement. Alumni event participation rose by 15%. Donor contributions grew by 20%. The university now delivers consistent, data-driven messaging across all channels.
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Akero helped a large Midwest public education program cut form abandonment to 15. 63%. The team analyzed form performance and...removed phone number as a required field. They added an SMS opt-in, expanding contact options beyond email. Over 2,600 visitors engaged with the new forms. 60.13% of Google leads chose SMS follow-up, compared to 19% from Facebook. The changes led to more prospects moving through the funnel and better use of advertising spend.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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Grammarly helps Stephan Rabimov, a fashion journalism professor, write faster and better. He uses Grammarly to catch grammar mistakes and... improve clarity. The tool supports his work as a writer and teacher at Academy of Art University. Rabimov encourages students to use Grammarly in their courses. He says Grammarly expands his vocabulary and makes editing easier. The product is now part of the university's fashion journalism curriculum.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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dbForge Studio for MySQL helped THWS University teach data literacy to students. Professors used the tool to generate test data... and design data models. The visual query builder made it easy for non-IT students to create SQL queries. The all-in-one solution simplified database tasks for instructors and students. The user-friendly interface improved learning and teaching of database management.
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Cloudalize’s GPU-powered DaaS helped UCLouvain keep architectural students learning during COVID-19. The university quickly enabled remote access to high-performance computing... for coursework and exams. Students could use any device to continue their studies from anywhere. Cloudalize delivered a cost-effective remote learning solution for UCLouvain’s needs.
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FileCloud helped CalArts replace Google Workspace after unlimited storage was discontinued. CalArts needed a secure EFSS platform for large video... and image files. FileCloud provided unlimited storage, easy sharing, and collaboration tools. Students, faculty, and staff now store and share files without limits. IT benefits from access controls and two-factor authentication. FileCloud ensures secure, seamless collaboration across devices.
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Sentry helped Duolingo debug issues 12x faster and reduce alert fatigue. The team migrated over 200 microservices to Sentry in... just two weeks. Debugging time dropped by 2-3x in key workflows. Over 50% of Duolingo’s engineers now use Sentry daily. Sentry’s dashboards and real-time alerts improved uptime to 99.9%. Engineers can now resolve issues in minutes, not hours.
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Bitrix24 helped IMTS Institute manage all student inquiries from Google Ads, Facebook, Instagram, website forms, WhatsApp, and calls in one place. This reduced lost... leads and made responses faster. Automated workflows and reminders let counsellors follow up quickly and track each student's progress. Team tasks and notifications improved coordination and productivity. IMTS Institute now handles admissions and lead management more efficiently with Bitrix24.
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SnapLogic helped Skidmore College migrate to Oracle Cloud in just 9 months. The college automated student data integration, reducing manual... errors and hand-coding. Integrations that once took weeks now take days. Four developers were certified on SnapLogic within weeks. The platform enabled real-time data access and streamlined student management processes.
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TeamViewer Tensor helped Edith Cowan University transform its remote IT support. The university needed to support 6,000+ devices for 3,700... staff and 31,000 students across four campuses. TeamViewer Tensor enabled secure, real-time remote support, even for off-premises devices, with integration to Microsoft Azure AD and Intune. The solution improved productivity, increased user satisfaction, and allowed secure authentication with multi-factor support. ECU quickly moved away from on-premises infrastructure, streamlining helpdesk operations and supporting anytime, anywhere learning.
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Tabidoo helped Naucime. ai automate manual invoicing, onboarding, and certificate creation. Wexia Digital implemented Tabidoo in just one month. One...person now does the work of a full team. The number of clients handled increased tenfold. Data, feedback, and emails are now managed in one place. Integration with Pohoda and SmartEmailing saves time and money.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Pittsburgh Public Schools used Read&Write and OrbitNote to help 20,000 students across 54 schools. Many students struggled with reading and... writing, which lowered their confidence. Teachers needed tools that worked together for all learners. Read&Write and OrbitNote made grade-level content accessible and improved digital literacy. Teachers saw more homework submissions and fewer classroom disruptions. Students became more independent and confident in their learning.
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Gevme powered the Young Trailblazers – Tertiary 2025 event, organized by Acorn Training in Singapore. The event brought together 150... university entrepreneurs for a one-day showcase focused on sustainability. Gevme's Snapsight AI delivered real-time content capture and summaries, helping judges evaluate pitches and students stay engaged. Personalized self-check-in kiosks improved networking and supported sustainability goals. The result was higher engagement, more focused judging, and positive feedback from both judges and participants.
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EasySignup helped Business Model Society organize a global convention for 100 research scientists. Before, they used 3-4 different systems and... spent too much time on manual tasks. With EasySignup, setup took just one hour and all attendee data was managed in one place. The tool made it easy to collect guest information and share it with the restaurant. The organizer recommends EasySignup for anyone hosting events.
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Blackboard LMS helped the University of Leeds save instructors time with its AI Design Assistant. After joining a collaborative development... with Blackboard and Microsoft, Leeds enabled the AI tool for faculty. The AI Design Assistant suggests course structures, test questions, and grading rubrics. 95% of instructors report time savings, and 92% would recommend the tool. This lets teachers spend more time with students and less on admin tasks.
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Stova's mobile app helped Villanova University connect students and fans during NCAA basketball tournaments. The app provided real-time updates, event... details, and RSVP tools for both staff and attendees. Over 3,300 users downloaded the app, with usage increasing after each tournament round. Staff used the app for mobile check-in and badge scanning at events, reducing wait times. Stova's platform also integrated email and website tools for coordinated event communication.
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Brushfire helped Richardson ISD move to an online ticketing system during the pandemic. RISD needed a way to sell individual... game tickets and limit sales to avoid capacity issues. Brushfire provided a user-friendly platform that allowed only parents of athletes to buy tickets at first. The district praised Brushfire for its customer service and ability to meet specific needs. The new system made ticketing easier for both staff and attendees.
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Yapsody helped Dauphin Island Sea Lab sell over 35,000 event tickets yearly since 2020. During COVID, they sold 20,000 tickets... for field trips, excursions, and digital programs. The lab used Yapsody’s online ticketing to manage 2,500 events and 300+ monthly shows. Custom reporting and 24/7 support let them focus on their educational programs. Customer satisfaction scores reached 96 as they navigated pandemic challenges with robust event management features.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Seoul National University used Imagga Image Recognition API to build a smart sensor system. The system helps make recycling fun... for users. Imagga's technology powers the image recognition in the solution. This project shows how AI can support hardware and IoT for better recycling. The university improved user engagement with this smart recycling system.
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Skolverket used Atex solutions for their publishing needs. The project focused on improving digital content management. Atex provided tools for... multi-channel publishing and digital asset management. The solution helped Skolverket manage and distribute educational content more efficiently. The case highlights the use of cloud-based content management for education.
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Frontify helped the University of St. Gallen centralize its brand assets and guidelines. Before, teams struggled with scattered tools and... outdated materials. With Frontify, all brand resources are now in one online hub. Creative teams work 30-40% faster and brand consistency improved across 34 institutes. The university moved from print-focused to digital-first brand management. Everyone can now access up-to-date brand information easily.
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CELUM helped King's College London manage 450,000 digital assets and 5. 78 TB of content. The platform replaced a legacy...system, solving problems with file duplication and poor metadata. CELUM enabled fast access for 1,500 users and supported research, teaching, and marketing projects. Integration with other tools allowed for technical innovations like the Navigating Nightingale app. The archives team used CELUM to connect digital historical content for national projects.
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WorldShare Management Services helped Università degli Studi di Enna Kore improve library management. The university wanted to share research internationally... and promote its cultural assets. WMS enabled staff to analyze electronic and print resource usage with detailed data. The system allowed users to create research lists, organize citations, and check loan status. Staff used APIs to customize access and build a virtual bookshelf. The university contributed over 21,000 original records to WorldCat, gaining global visibility.
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NIDA used FotoWare DAM to manage 350,000 digital images across 10 years. Before, files were scattered and hard to find.... Staff and students struggled with folder structures and inefficient workflows. FotoWare created a central storage system with keyword and metadata search. Now, users can easily find, tag, and reuse photos. The system also restricts access for different user groups, improving security and efficiency.
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Acquia Cloud Platform helped INSEAD transform its digital experience. INSEAD migrated 3,000 pages to Drupal, unifying its brand and streamlining... content workflows. The new platform improved First Contentful Paint to 0.74 seconds, beating the 2-second target. SEO scores rose to 90+, and performance reached 95, both above goals. Salesforce and Eloqua integrations simplified program management and marketing campaigns. Faculty and staff now manage profiles and content more easily.
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Brandfolder Content Automation helped Durham University save 4,682 hours of design work in two years. The university cut costs by... an estimated £374,560 using self-service, on-brand templates. Staff across departments now create marketing materials without relying on central marketing. The marketing team shifted focus to strategic brand building. Brandfolder enabled a smooth rollout of new brand guidelines across the university.
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Brandworkz helped the University of Greenwich create thousands of marketing materials fast. The university used digital and print templates to... let non-designers make on-brand brochures and leaflets. Integration with Banner and Squiz platforms pulled in approved course info. This cut production time from days to minutes. The university saw big cost savings and stronger brand consistency across all materials.
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Reach Reporting helped UC Davis students learn real-world financial analysis. Professor Eric Johnson used Reach to show students how to... create custom reports and spot errors with live data. The platform replaced manual Excel work and made it easy to track gross margins by product type. Students learned to use visuals to find trends and mistakes. Reach Reporting gave students hands-on experience with tools used by finance professionals.
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Edmentum used Conga Sign, Conga Composer, and Conga Contracts for Salesforce to speed up contract processing. They cut contract cycle... time by 75%, reducing it from 3-4 weeks to 1 week or less. Edmentum also reduced contract templates from 10 to 1 and made order fulfillment less manual. The new system improved contract visibility and made it easier for teams to track deals in Salesforce. Customers and staff now have a faster, simpler contract experience.
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Outseta and Webflow helped Christine Lashley build an online art instruction business. She kept 96% of her revenue and tripled... her business in nine months. Outseta automated billing, customer management, and content protection. Christine offered free and paid memberships, small cohort classes, and personalized critiques. The platform reduced admin work and improved customer service, leading to a 50% free-to-paid conversion rate.
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Podia helped Veronica Green, founder of Cultivating Confidence, streamline her early childhood education business. She used Podia to sell online... courses and workshops to educators, making it easy for them to access resources. Podia's platform saved her time by reducing technical issues and simplifying product sales. Veronica focused on content repurposing and weekly email engagement to grow her audience. Her approach led to a thriving business that supports educators and children through creative, play-based learning.
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Kitzpatrick University used Conjointly to set the price for a new chemical engineering course. The team needed to enroll at... least 500 students at a minimum tuition of RM40,000. They used conjoint analysis to test different pricing and feature combinations. The study found that RM40,000 would maximize revenue, projecting about 980 students and RM39M in revenue. The process took just three days and helped the university make a fast, data-driven decision.
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Dometrain lost 50% of sales due to false fraud flags and struggled with global tax compliance using Stripe. Paddle's Merchant of... Record model solved these issues, enabling instant global sales tax compliance. Dometrain reduced billing support requests by 50% with Paddle's customer portal and API. The migration process was fast and easy, taking just two hours. Paddle's platform freed up resources and let Dometrain focus on growth and new features.
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Delta Defense used Avalara and Zuora to manage sales tax compliance as it grew from 50,000 to 850,000 members. The company faced... compliance risks and complex tax rules as it expanded its services. Avalara automated tax calculations and reporting, helping Delta Defense pass audits and reduce manual errors. Integration with Zuora enabled seamless subscription management and billing. The partnership allowed Delta Defense to scale operations and increase compliance across 47 states.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Tipalti automated The School of Life's accounts payable process. The finance team achieved 70% efficiency gains. Manual data entry and... errors dropped sharply. The team scaled operations without hiring more staff. Freelancers and suppliers now get paid faster. The finance team can focus on strategic work, not paperwork.
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Unitel Voice helps inCLASS Inc. manage calls for their hybrid learning program. The team routes calls to personal phones and... customizes voicemail easily. Fast setup and helpful customer service made onboarding simple. Transparent pricing and an easy-to-use app support their mission to help students. inCLASS Inc. uses Unitel Voice to stay connected and build their business.
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Knowlarity's cloud communication solutions helped Extramarks, a leading edutech company in India, solve sales optimization challenges. Before, they struggled to... connect with customers and track sales agent performance. With a centralized cloud-based contact center, they now monitor 2,000 agents in real time. The analytics dashboard gives deep insights and automates customer support. Every call is tracked and recorded, ensuring no lead is missed.
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Knowlarity's cloud communication solutions helped Extramarks, a leading edutech company in India, solve sales optimization challenges. Before, they struggled to... connect with customers and track sales agent performance. With a centralized cloud-based contact center, they now monitor 2,000 agents in real time. The analytics dashboard gives deep insights and automates customer support. Every call is tracked and recorded, ensuring no lead is missed.
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CloudTalk helped Poliglota, a Chilean ed-tech startup, boost outbound sales success by 30%. The company switched from Aircall to CloudTalk... for better team scaling and real-time performance insights. With CloudTalk’s HubSpot integration and analytics, Poliglota reduced lost leads by 25% and increased agent productivity by 10%. The transition enabled faster lead response and improved call quality, supporting remote teams worldwide. CloudTalk’s flexibility let Poliglota adapt quickly to market changes and deliver a better customer experience.
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Ozonetel helped Adda Education automate call tracking and integrate with LeadSquared CRM. This improved counsellor efficiency by 40% and increased... business opportunities by 25%. The platform enabled real-time monitoring of calls and agent activity. Adda Education ensured students spoke with the same counsellor for better trust and faster resolutions. Omnichannel support and self-service features empowered students and improved learning outcomes.
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Calabrio ONE helped a leading educational service provider boost QA evaluations by 67%. The company replaced manual QA processes with... a unified, cloud-based platform. Agents gained real-time visibility into their performance and access to a comprehensive call library. The organization expanded QA from 1 to 19 departments and now completes 3,000 to 5,000 evaluations monthly. Customer satisfaction rose by 250%, and automation increased by 225%, saving over $20 million.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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En Voiture Simone used Vocalcom integrated with Salesforce to boost its sales team. The company wanted to filter inbound calls,... improve team productivity, and monitor business activity. Vocalcom's dialer and call filtering features helped reduce agent downtime. The solution supported 12 agents and covered over 200 cities in France. En Voiture Simone has served more than 2 million students since 2015.
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MSG provided an address-based sample and expert consultation to Harvard University's GVT 1010 class. Students used these resources to run... a multi-mode survey on urban and suburban attitudes in Boston. The project achieved a high response rate and statistically sound results. MSG's support gave students access to professional survey tools they could not otherwise use. Professor Harrison praised MSG for making advanced research possible for his class.
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Questback helped Education Gävle reduce bullying by 40% in local schools. The Gävle Model used anonymous student surveys to identify... and address bullying at the classroom level. Teachers and staff met regularly to review data and plan targeted interventions. The program led to a drop in bullied students from 8.1% to 5.2%, outperforming the national average. The structured approach increased staff engagement and improved school safety.
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Forsta helped Cognita, a global education group, gather feedback from over 80,000 students and 15,000 employees across 100+ schools. Cognita used Forsta's... platform to embed customer experience insights into daily operations. The 'Voice of the Parent' program led to a 30% improvement in satisfaction scores in two years. Real-time survey results and a retention risk analysis tool helped schools act quickly on feedback. Cognita now tracks satisfaction at every level, driving better decisions and higher engagement.
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BlockSurvey helped Next Leader Up Academy improve branding and reporting. The academy used BlockSurvey’s customizable white label surveys to add... their own logos and branding. They also used advanced reporting tools to create detailed data visualizations for clients. This made their surveys more engaging and improved data analysis. As a result, client satisfaction increased and the academy strengthened its position in educational consulting.
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Leeds Beckett University used Snap XMP Online to collect student feedback on courses and modules. The old process was manual... and slow, making it hard for staff and students. With Snap XMP, students got secure logins and automated reminders. Staff could see real-time reports and quickly create hundreds of unique reports. One lecturer said they produced 100 reports in just five minutes. The university gained control over survey security and reporting.
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Ulster University adopted Explorance Blue and MLY to improve student feedback and engagement. The university replaced its old survey system... to address low response rates and enhance the student voice in program evaluations. Blue will serve as the central platform for all student surveys, while MLY enables fast analysis of open-ended feedback. The new system aims to increase participation and provide actionable insights for curriculum changes. Integration with Blackboard Ultra supports a seamless rollout and quality assurance.
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Thematic helped Melodics analyze 100% of their NPS survey responses quickly and objectively. Before, Melodics spent days manually reviewing feedback... and could only audit a small portion. With Thematic, they unified feedback from multiple channels and got deep insights in days. This let them align their product roadmap with what users really wanted. Melodics reduced engineering costs and saved time by focusing on features that mattered most to customers.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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OTRS helped Polk County Public Schools manage over 100 monthly IT requests for 110,000 students. Before OTRS, the team struggled... with a shared inbox and rising demand. OTRS centralized requests, automated ticket routing, and improved transparency. Staff could track tasks, prioritize work, and continue support even during absences. The help desk software made it easier for everyone to get help quickly and efficiently.
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Mojo Helpdesk helped Easton Area School District modernize its IT support. The district replaced an outdated on-premises help desk with... a cloud-based system. Staff, students, and families now use Google SAML SSO and public ticket pages for easy access. The IT team uses canned responses, automation, and role-based permissions. Communication and workflows improved for 2,000 staff and 10,000 students. The district saw smoother support and faster ticket resolution.
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Hiver helped Oakland Public Education Fund cut response times by 72%. Teams now reply in under two days instead of... over a week. Automation and templates save 61 hours each month. Shared Inboxes and Notes keep communication organized and visible. Salesforce integration gives instant access to donor and volunteer data. Hiver AI tools help teams reply faster and track sentiment.
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Preply used Elevio to handle rising customer support requests. The team wanted to reduce live chat volume and improve self-service... for users. Elevio helped Preply offer a better Help Center and personalized support for complex issues. After implementation, Preply saw a 30% drop in live chat requests. The support team now uses analytics to improve user engagement and feedback.
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Helpjuice helped SymTrain cut support time by 20 hours per week. The online learning company saw a 400% increase in... content pages. Customers now find answers faster, boosting satisfaction. Helpjuice made it easy for SymTrain to create and manage articles. The team can now focus on support, not just sales. SymTrain expects even more savings as they add new features.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Mobile Marketing Cloud by CM. com helped ICA Edu Skills unify customer data and automate marketing. ICA improved conversion rates...by 2X to 5X after using the platform. Email open rates rose to 10%, up from 1-3%. WhatsApp engagement increased by 25%. The solution enabled omnichannel campaigns and reduced response times for ICA's large student base.
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ClickMeeting helped MontessoriWebinars. com run affordable webinars for teachers worldwide. The founder, Matthew, needed a simple platform with strong customer...support. He switched to ClickMeeting after facing technical issues and poor support from another provider. ClickMeeting’s easy interface and responsive chat support made setup fast and smooth. The platform’s low cost allowed Matthew to keep webinar prices down and grow his side business.
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PlayAtCreation (PaC) used WebinarNinja to create and sell online courses for the Boomer generation. Automated webinars helped PaC reach more... people and build its brand. The platform made it easy to gain clients and manage marketing and follow-up emails. PaC plans to create a new automated webinar every month. The founder values WebinarNinja’s customer support and all-in-one features.
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Udana used Digital Samba to embed live video webinars and interactive features into its healthcare e-learning platform. The integration took... just three days and now supports over 10 live events per month, each with up to 100+ attendees. Digital Samba enabled GDPR-compliant data handling, automated certificate workflows, and interactive tools like polls and breakout rooms. Udana’s users value the seamless, branded experience and improved engagement. The platform now powers all of Udana’s live, CME-accredited training events.
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TeamViewer Tensor helped Edith Cowan University transform its remote IT support. The university needed to support 6,000+ devices for 3,700... staff and 31,000 students across four campuses. TeamViewer Tensor enabled secure, real-time remote support, even for off-premises devices, with integration to Microsoft Azure AD and Intune. The solution improved productivity, increased user satisfaction, and allowed secure authentication with multi-factor support. ECU quickly moved away from on-premises infrastructure, streamlining helpdesk operations and supporting anytime, anywhere learning.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Technical College System of Georgia used Cisco solutions to expand hybrid learning. They faced challenges with aging infrastructure, limited network... access, and resource constraints. Cisco Webex, Meraki Wi-Fi, and UCS helped modernize their campuses. The eCampus initiative enabled flexible learning and equal access across Georgia. Students now benefit from improved Wi-Fi, virtual classrooms, and device lending programs.
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Brandwatch helped Goodstart Early Learning manage social media for over 650 centers. The platform gave them a single view of... all accounts, making it easier to find top-performing content and share best practices. Goodstart improved content quality and increased posting frequency from once to three times a week. The team saved time, reduced workload, and boosted productivity. Brandwatch also helped protect children's privacy while supporting authentic engagement.
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Brandwatch helped Goodstart Early Learning manage social media for over 650 centers. The platform gave them a single view of... all accounts, making it easier to find top-performing content and share best practices. Goodstart improved content quality and increased posting frequency from once to three times a week. The team saved time, reduced workload, and boosted productivity. Brandwatch also helped protect children's privacy while supporting authentic engagement.
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Brandwatch helped Goodstart Early Learning manage social media for over 650 centers. The platform gave them a single view of... all accounts, making it easier to find top-performing content and share best practices. Goodstart improved content quality and increased posting frequency from once to three times a week. The team saved time, reduced workload, and boosted productivity. Brandwatch also helped protect children's privacy while supporting authentic engagement.
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Faculty of Economics & Business Zagreb used Determ to improve communication with students, partners, and accreditation bodies. They needed real-time... alerts, competitive analysis, and performance monitoring. Determ provided instant notifications, custom reports, and sentiment analysis. The tool helped manage crisis communication after an earthquake and simplified accreditation reporting. Faculty staff found Determ easy to use and valuable for tracking media mentions and public perception.
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Hootsuite helped the University of Sydney align its social media strategy across 36 official channels. The university saw a 31.5%... increase in brand sentiment and a 4x higher Instagram campaign engagement rate. Social video views rose by 41% year-over-year. The team used Hootsuite and Talkwalker to track sentiment and manage brand reputation. Integration with Adobe Experience Manager enabled full tracking of the student journey from social engagement to application.
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Marketing Suite by CoSchedule helped the University of South Carolina Alumni Association manage 12x more work in one month. The team increased... daily social engagements from 170 to 3,400 while working remotely. They used the platform to schedule, collaborate, and shift content in real time. Built-in analytics let them track engagement and keep messaging relevant. The team coordinated and measured content success week-to-week.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Intercom helped Simply (formerly JoyTunes) cut support response times from 10 hours to just 90 seconds. The company restructured its... support team and used Intercom’s Inbox to handle all learner queries faster. Automation and self-service features resolved 20–30% of common questions instantly. Learner satisfaction rose, with a 6.3% increase in 5/5 CSAT scores. Simply now delivers fast, joyful support to millions of users worldwide.
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Valley Driving School used LiveChat Insights to manage thousands of weekly chats. The team grew from 2 to 20 agents... as chat demand increased. Insights provided weekly summaries of top customer questions, helping the team spot trends and improve their website. Alerts and reports enabled quick coaching and better staffing decisions. As a result, Valley Driving School improved response times and customer satisfaction.
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Tenfold, now part of LivePerson, unified student data for a university admissions office. Staff previously struggled with scattered information across... Salesforce and Banner. Tenfold integrated these systems, letting teams log and access call notes in one place. This made recruitment more productive and improved student relationships. Call times dropped from three minutes to as little as one, and error rates decreased.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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BTVI faced a surge in student queries during COVID, with students unable to meet staff in person. Many emails went... unanswered, causing delays. BTVI chose Kommunicate’s chatbot to manage and route student questions across multiple islands. The chatbot answered most queries instantly and transferred complex ones to the right department. BTVI valued easy customization and strong technical support. The solution improved response times for students and staff.
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Jamroom helped UWE Bristol library create and publish learning resources. Non-technical librarians use Jamroom to author and manage content. The... extensible module system lets their web developer add new features fast. This improved their workflow and raised the quality of learning materials. Jamroom gave them control over publishing and made the process easier.
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introNetworks helped Penn State’s Aerospace Education Services Project build NEON, an online network for STEM educators. NEON connects over 6,000... teachers and professionals, letting them share resources and collaborate. The platform offers more than 250 groups sorted by interest, geography, and events. Educators use NEON to find peers, access lesson plans, and discuss STEM teaching. The network aims to improve STEM education and increase the pool of STEM graduates.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
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Disciple helped A Year With My Camera move its photography community off Facebook. Emma Davies built her own app to... sell courses, share content, and connect members. The switch led to a 40% increase in monthly contributors and over 50% of the community now engages weekly. The app enabled new revenue from in-app sales and gave Emma full control over her content and data. Members enjoy a safe, interactive space without social media limits.
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Hotjar helped ClassHero reverse a 48% drop in onboarding conversions. John, the sales operations manager, used Hotjar's heatmaps and session... recordings to spot bugs in the onboarding flow. He found issues with autocomplete, dropdowns, and grade selection that blocked users. After sharing video highlights with the product team, fixes were prioritized and implemented. Onboarding completion rates quickly returned to normal, and new teacher engagement more than doubled.
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Wiley used Acoustic Campaign and Acoustic Content to improve student recruitment for partner schools. They automated responses to over 80... common student questions and updated 200 websites. This saved 900 hours of recruiting staff time. Wiley moved from manual phone calls to digital engagement, making the enrollment process faster and more efficient. The new system helped deliver targeted information and improved the student experience.
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Wiley used Acoustic Campaign and Acoustic Content to improve student recruitment for partner schools. They automated responses to over 80... common student questions and updated 200 websites. This saved 900 hours of recruiting staff time. Wiley moved from manual phone calls to digital engagement, making the enrollment process faster and more efficient. The new system helped deliver targeted information and improved the student experience.
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Convert Experiences helped Learning Success Blog boost newsletter sign-up conversions from 1-2% to 25-28%. The A/B testing software enabled them... to segment users and test messaging for better results. Over 80% of learners now complete the full 12-month program. The team gained insights into their marketing funnel and improved customer lifetime value. Convert made it easy for non-technical users to optimize their website and reach profitability.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Edmentum used Conga Sign, Conga Composer, and Conga Contracts for Salesforce to speed up contract processing. They cut contract cycle... time by 75%, reducing it from 3-4 weeks to 1 week or less. Edmentum also reduced contract templates from 10 to 1 and made order fulfillment less manual. The new system improved contract visibility and made it easier for teams to track deals in Salesforce. Customers and staff now have a faster, simpler contract experience.
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TeamViewer Tensor helped Edith Cowan University transform its remote IT support. The university needed to support 6,000+ devices for 3,700... staff and 31,000 students across four campuses. TeamViewer Tensor enabled secure, real-time remote support, even for off-premises devices, with integration to Microsoft Azure AD and Intune. The solution improved productivity, increased user satisfaction, and allowed secure authentication with multi-factor support. ECU quickly moved away from on-premises infrastructure, streamlining helpdesk operations and supporting anytime, anywhere learning.
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Pearson used Observe. AI to improve customer sentiment and agent performance. The platform helped Pearson capture 100% of customer interactions...and reduce average handle time. With data-driven insights, Pearson identified upsell opportunities and created targeted training for agents. Revenue in the clinical assessments division grew from a projected $2.2 million to $2.7 million. Negative customer sentiment dropped from 45% to 21–25%, and net promoter score rose to 85.
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Guild Education grew its workforce by 1,400% in three years. Their old performance management system could not keep up. Lattice... gave Guild a single platform for goals, reviews, and feedback. Managers could now support career growth and set clear promotion paths. Lattice made reviews faster and helped embed development into daily work. Guild spent less time on tech and more on real career conversations.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Rocketseed helped the University of Johannesburg keep email branding consistent for all staff during Covid lockdowns. The university used Rocketseed... to manage email signatures and run internal banner campaigns. These banners promoted HR initiatives, Covid advice, and online events. The Cryptocurrency Cloudebate banner campaign saw a 39% engagement rate. Staff found the tool easy to use and praised Rocketseed's customer service.
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Twilio Flex helped Universidad Uk automate 70% of student queries with virtual agents, up from 30% in three months. The university saw... a 25% increase in new student conversion rates and cut operating costs by 45%. Twilio enabled 24/7 omnichannel support using WhatsApp, SMS, and email. Unified Profiles and AI tools reduced service time by 30% and doubled enrollments per agent. Universidad Uk improved student engagement and agent productivity with real-time data and chatbot integrations.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Skills and Education Group switched to Zoho Survey after facing scalability issues with other survey tools. The group uses Zoho... Survey to collect feedback from members, staff, and learners, and to gather applications for grant funding. Zoho Survey's flexibility and ability to categorize surveys by department help the group manage feedback across its different brands. The data collected supports the group's annual impact report, showing the effect on staff and learners. Zoho Survey makes it easy for multiple users to access and analyze survey results.
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Q-assign helped Los Angeles Pacific University automate 85-90% of student assignment processes. Manual case assignments that took 24-48 hours now... happen in seconds. Staff saved about 200 hours each week and shifted focus to higher-value work. Students received faster, more accurate support. LAPU expanded Q-assign use to more departments and plans to add AI-driven features for smarter routing.
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Sinorbis helped Queensland University of Technology (QUT) launch a new Chinese-language website. The site attracted 10,000 visitors in 9 months... and achieved a 9% conversion rate on its contact page. QUT used Sinorbis to reach Chinese students, parents, and agents with fast-loading, mobile-friendly content. The platform's analytics and easy content management made updates simple. The new site became a key part of QUT’s China marketing strategy.
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