Sales Performance Management Customer wins | Real Customer Results Across Industries 2026

Observe. AI helps 3CLogic automate call reviews for contact centers. 3CLogic customers save up to 30 hours a week by...automating quality assurance. The platform speeds up onboarding and coaching, improving agent retention in 30 to 90 days. Deployment takes as little as two weeks for enterprise and BPO customers. 3CLogic uses Observe.AI to gain insights that guide business decisions and improve customer experience.
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SetSail helped Extreme Networks centralize sales data from email, calendars, and their entire RevOps tech stack. Before SetSail, sales data... was inconsistent and incomplete because reps logged activity manually. With SetSail, leaders now see real-time rep activity and deal health in one dashboard. This lets them coach reps with accurate metrics and adjust incentives quickly. The sales team improved performance and made better revenue-driving decisions.
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Everstage helped Postman process sales commissions with 99. 5% accuracy. Postman's sales teams grew by 300% while using Everstage. The...platform supported accurate and scalable commission management. This improved efficiency as the team expanded. Everstage enabled Postman to handle rapid growth without errors in commission payouts.
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Intelliverse helped a large data center services provider improve appointment setting and marketing intelligence. The client wanted more qualified meetings... and better brand awareness than their in-house team could deliver. Intelliverse provided a dedicated team and transparent reporting. In 6 months, they generated over 85 qualified prospect meetings, found 50 future interest prospects, and uncovered 35 competitor contracts. The program also disqualified 270 suspects and improved outbound prospecting results.
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Ambition’s Sales Gamification helped Cisco’s renewals team track progress and boost motivation. Before, managers struggled to see daily and monthly... activity, and reps lacked real-time recognition. Ambition’s leaderboards and sales competitions made goals clear and work more fun. Cisco saw a 20% average increase in leads created month-over-month and doubled pipeline during Ambition Goals. Employee happiness also improved with gamification.
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PlayDPS uses Funifier's gamified cybersecurity learning management system to make training engaging. The platform turns users into cybersecurity heroes with... quests, challenges, and rewards. Teams work together to solve real-world cybersecurity problems. PlayDPS helps organizations build strong security awareness and teamwork. The system covers all skill levels and motivates active learning.
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People. ai helped TTEC fix its sales process. TTEC had problems with deal qualification and data integrity. People.ai gave TTEC...a single place for opportunity scorecards and automated admin tasks. Sales reps now spend more time with customers. Sales coaching uses real data. TTEC improved rep productivity and deal quality.
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Dynatrace helped ADT unify logs and telemetry data, cutting log monitoring costs by 30-40%. ADT used Dynatrace’s Grail, OpenPipeline, and... Davis AI to improve operational efficiency and speed up problem resolution. SRE teams reduced mean time to resolution by at least 200%. AutomationEngine enabled ADT to fix issues in seconds instead of hours. The unified observability platform improved customer experience and reliability.
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Conga CLM and Conga CPQ help Charles River Laboratories speed up contract negotiation and management. The company now has a... single, centralized system for agreements. Sales and legal teams save time and work more efficiently. Business intelligence and contract clause management improved. Charles River Laboratories supports clients in developing new therapies faster.
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Hurrah! Leaderboards helped OSEG build a more outbound-focused sales team. OSEG wanted better visibility into sales metrics and a more... engaging team environment. The gamification solution made sales activities more fun and visible. In just one month, OSEG increased sales team performance by 61%. They were $2 million ahead in campaign sales compared to previous seasons.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes... to the cloud, optimizing functions like employee self-services and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes... to the cloud, optimizing functions like employee self-services and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.
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TeamViewer helped Doro cut support resolution time by 40%. Doro needed to support seniors using their mobile phones and managed... about 12,000 support calls each month. TeamViewer enabled remote support and made technology more accessible for seniors. The solution improved customer support services and helped Doro handle high call volumes efficiently.
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Palette helped Voxel automate sales commission calculations. Voxel chose Palette early to avoid manual work as they grew. The software... handled multiple commission structures and scaled with their team. Automation saved time and reduced errors, letting staff focus on strategic work. Sales reps gained trust and visibility with real-time dashboards. Voxel saw fewer commission-related questions and more confidence in payouts.
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Anaplan helped Autodesk speed up revenue forecast roll-up by 80% after switching from perpetual to subscription pricing. The Anaplan platform... supports finance, sales, and workforce planning, enabling rapid recalibration of forecasts and streamlined compensation strategy changes. Autodesk uses 30 Anaplan models for go-to-market finance, FP&A, treasury, and global revenue operations. The cloud-based solution replaced legacy tools, automating monthly spend forecasting for over 70 users. This transformation supports Autodesk’s Future of Finance initiative and real-time financial reporting.
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Revegy account planning tools helped Siemens PLM Software improve sales team collaboration. Before, account plans were scattered in PowerPoint files... and hard to use. Revegy gave everyone access to the same plans and tools in one place. Sales Orchestrators now work faster and more efficiently. The new system makes it easy to track progress and support customer goals.
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Centrical helped Microsoft improve call center employee productivity. Microsoft used Centrical to motivate thousands of outsourced agents. The platform used... gamification, personalized goals, and microlearning. As a result, Microsoft saw 12% less absenteeism and 10% more calls per shift. 89% of agents acknowledged and could apply new information. Microsoft improved agent engagement and service quality.
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IActionable's gamification platform helped a Fortune 100 manufacturer boost sales team motivation and performance. The sales team lacked energy and... real-time performance visibility. IActionable provided immediate feedback and increased data visibility for managers and sales reps. The tool made sales targets and progress clear, encouraging competition and engagement. Status meetings became more frequent, and the team saw better communication and faster deal targeting. The company improved data visibility, performance reporting, and employee engagement.
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Salesforce helped Green Team Group move from spreadsheets to a modern CRM. They had no CRM and struggled with reporting... and planning. ARPEDIO implemented Salesforce and integrated it with their ERP system. Now Green Team can plan, track, and report sales activities in one place. The company is more agile and commercially focused. Data now flows automatically from Salesforce to ERP, saving time and reducing manual work.
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LogicMonitor’s LM Envision platform gave Carrier Global Corporation a single view of their complex infrastructure. Carrier needed to monitor 650... sites worldwide and reduce tool sprawl after spinning off from a parent company. The platform helped Carrier spot issues early, automate monitoring, and cut costs. Carrier used LogicMonitor to quickly identify and resolve problems, like a Microsoft patch that affected their Active Directory. This improved visibility and proactive monitoring for Carrier’s global operations.
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PerformYard helped Tungco achieve an 85% survey response rate. Tungco used PerformYard’s platform to collect anonymous employee feedback. The company... segmented survey data by department for better insights. Leadership used these metrics to drive executive-backed strategies. Tungco turned subjective concerns into focused action and improved accountability.
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Cresta helped Snap Finance lower average handle time (AHT) by 40%. The company increased its deflection rate from 7% to... 30%. Snap Finance moved from random sampling to 100% QA automation on all calls. Employee Net Promoter and engagement scores went up. Cresta's AI platform gave real-time insights and improved agent coaching. Snap Finance now manages compliance and quality more easily across global teams.
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NICE Workforce Management and NICE Value Realisation Services helped a full-service bank in the UK & Ireland improve their workforce management system. The bank needed... to clean up their WFM system and use more features for digital transformation. NICE provided consultancy and customized training, focusing on better entity design and best practices. The bank achieved 75% faster forecasting and reduced call types by 69%. Productivity increased, and the team saved several hours each day.
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Checkmk Enterprise Edition helps Altoo, a Swiss FinTech, monitor its IT infrastructure with less effort. Altoo needed a secure, easy-to-use... monitoring tool that would not require extra staff. They chose Checkmk in 2019 for its simple setup and flexible alerts. Altoo now monitors both data center and office IT with Checkmk. The solution scales as Altoo grows, keeping IT operations efficient and secure.
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Xactly Connect helped Cox Automotive automate their sales compensation process. Before, the team spent too much time on manual data... entry and had little visibility. With Xactly, they integrated data, simplified incentive programs, and used analytics to set better quotas. Sales reps now see their progress and get accurate payments. Sales operations can focus on strategy instead of manual work.
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Xactly Connect helped Cox Automotive automate their sales compensation process. Before, the team spent too much time on manual data... entry and had little visibility. With Xactly, they integrated data, simplified incentive programs, and used analytics to set better quotas. Sales reps now see their progress and get accurate payments. Sales operations can focus on strategy instead of manual work.
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Xactly Connect helped Cox Automotive automate their sales compensation process. Before, the team spent too much time on manual data... entry and had little visibility. With Xactly, they integrated data, simplified incentive programs, and used analytics to set better quotas. Sales reps now see their progress and get accurate payments. Sales operations can focus on strategy instead of manual work.
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Optymyze unified, no-code platform helped a group of life sciences companies align sales commission practices across 15 countries. The companies faced... challenges with inconsistent processes and lack of standardization. Optymyze provided a centralized system for sales commission management and automated business processes. Payment forecast variance dropped to 1-3%. Support calls from field reps fell by 75%. Management gained better reporting and control over sales compensation plans.
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Takeda Oncology used an AI and machine learning solution from ZS to improve sales team effectiveness. The tool analyzes real-world... data and treatment choices of individual healthcare providers. It delivers next-best actions and contextually relevant messages to the sales force. The solution updates insights every two weeks, helping teams plan better and engage customers more effectively. The project took about four months and is now driving interest across the organization.
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AmplifAI helped The Home Depot improve agent productivity, customer satisfaction, and revenue. The company used AmplifAI to measure coaching impact... and identify key agent behaviors. They saw a 4% increase in agent productivity and a 20% rise in customer satisfaction. Annual revenue increased by $135 million. Agents gained more control over their performance and saw direct results in key metrics.
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Goalplan helped Macforum improve employee engagement in their retail stores. Macforum faced problems with scattered data and slow reporting using... old tools. With Goalplan, they now see performance data in real time on any device. This made it easy for staff and managers to track goals and results. Macforum saved time, increased sales, and boosted team motivation. The company now has one tool for KPIs, competitions, and budgets, giving them a clear advantage.
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Zoho Projects helped DISC, a search marketing firm, boost efficiency and save $2000 per year compared to Quickbase. The team now... organizes workflow and resource allocation in one place. Timecard exports make invoicing easier. Resource Utilization helps schedule client work and manage sales needs. Integration with other Zoho services adds more value for DISC.
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SalesScreen helped Acrisure boost new revenue by 45% year-over-year. Acrisure used SalesScreen in their Accelerator sales enablement program. The platform... motivated sales reps with gamification, competitions, and real-time dashboards. SalesScreen made it easy to track progress and reward top performers. Every participant in the program reported 100% satisfaction. Acrisure plans to expand the program to 400 more people in 2024.
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Arcade helped Long & Foster Property Services boost sales by 20%. The company used Arcade to keep remote insurance reps... and property managers engaged. Gamification made work fun and improved team communication. The team saved 10% on sales incentives. Arcade helped build a strong remote-first culture and kept employees motivated during the COVID-19 crisis.
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Salestrail helped WhiteHat Jr scale its sales team from 500 to 1500+ managers and 5500+ employees. Before Salestrail, managers logged... calls manually, which was slow and hard. With Salestrail, they now track up to 20 sales metrics automatically, like outbound calls and talk time. Sales managers use real-time data to improve performance and close the gap between top and bottom performers. Data-driven insights led to a 1% increase in conversion rate by increasing talk time with prospects.
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Varicent Incentives helped Colt Technologies improve sales performance by making commission payments more visible and easier to control. Colt needed a... flexible tool to manage changing incentive programs as the company grew. With Varicent, Colt handled 30% sales team growth without increasing the compensation team size. The solution boosted accountability and made compensation plans more effective. Colt now spends less time on administration and more on strategy and innovation.
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IBM Spectrum Protect Plus helps APIS IT back up over 1,000 virtual machines and containerized projects. The agency needed fast,... resilient data protection for its dynamic government IT services. IBM Spectrum Protect Plus integrated with Red Hat OpenShift to deliver snapshot backups in minutes. The solution streamlines backup, recovery, and security for critical government applications. APIS IT now protects data without disrupting production workloads, supporting digital transformation for Croatia's public sector.
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Bravon helped Apperitivo connect beer lovers, sellers, trainers, and partners on one gamified platform. The challenge was to unite all... stakeholders and track performance in a single space. Bravon provided a solution with direct communication, performance rewards, and a shared wallet. 93% of users felt added value, 85% found rewards appealing, and 77% rated challenges as highly engaging. Users enjoyed the platform and wanted to keep using it.
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Octiv helps Motley Crew CrossFit manage their three fitness facilities in South Africa. Motley Crew chose Octiv for its modern,... easy-to-use gym management platform. Octiv combines workout tracking and booking in one place, making operations simpler. The platform saves them from hiring extra staff for bookings and payments. Octiv also supports member growth and retention by tracking leads and attendance. Motley Crew values Octiv's personal support and boutique client experience.
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CloudShare helped NTT Innovation Laboratory Israel create fast, realistic product evaluation environments. Before CloudShare, NTT IL could not test new... technology in safe, real-world settings. With CloudShare, they built a "Virtual Smart Lab" to run proof of concepts and demos for multiple vendors. The team can now set up and change environments instantly, without DevOps help. CloudShare's clear pricing, strong control, and fast tech support impressed NTT IL. They now run 43 environments and plan to expand use to other NTT groups.
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Viajar Barato used Validity products to improve their online travel agency services. They offer vacation packages, hotel bookings, tickets, tours,... and cruises in Brazil. Validity helped them ensure high-quality data for better sales, marketing, and service ROI. The solution included tools like BriteVerify, DemandTools, Everest, and MailCharts. This improved their data quality and customer engagement.
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Silver Grill Cafe wanted to increase sales of certain menu items. They used a gamification-based employee incentive program from Snowfly.... Wait staff earned chances to play games and win points for selling specific items. Points could be converted to money on a debit card. The program led to a 66.2% return on investment. For every $1 spent, the cafe made an extra $1.66 in revenue from the targeted items.
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Plecto real-time dashboards helped Arnold & Sons Plumbing, Sewer & Drain Services improve team performance. Before Plecto, they used manual... reports and whiteboards, which made tracking slow and inconsistent. With Plecto, every team member could see live data and their own KPIs. Managers coached staff in real time. The company saw a 15–20% improvement in performance after using Plecto dashboards. Employees felt more motivated and accountable.
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CREST-ERP helped Aldica Technologies improve production planning and inventory management. Before, Aldica tracked inventory and production with manual processes and... excel, leading to errors and downtime. With CREST, Aldica automated production plans, die management, and sub-contracting. This improved machine efficiency, reduced downtime, and made costing more accurate. The new system also cut errors in quality control and made it easier to track finished goods and die usage.
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Spinify helped Absolute improve sales team performance with real-time visibility. The team used live feeds to track progress and update... targets from anywhere. Employees felt more motivated to reach goals together. Spinify's gamification features made targets fun and boosted team morale. The solution increased engagement and helped Absolute hit their targets.
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Lattice helped Strive Health scale its people practices during rapid growth. The company used Lattice to create structured reviews and... feedback. This kept employees engaged and supported. Strive Health built a manager-driven career growth program in Lattice. They rolled out career tracks and tied reviews to promotion readiness. This helped reduce attrition and re-engage managers.
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