Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Valamis learning platform helped Jägermeister improve its Meister Academy. Jägermeister wanted to... engage external partners and make learning easier for brand managers and market teams worldwide. The company chose Valamis for its flexible, user-friendly platform and strong reporting features. Jägermeister now has about 650 users on the platform. The main goals are more platform visits and completed learning units. Jägermeister values the ability to customize learning and track skills, aiming for ongoing improvements that matter to learners.
Sponge Learning created the Ambassador Hearts Challenge for Coca-Cola European Partners. The challenge used... gamified quizzes and scenario-based questions to train brand ambassadors. The campaign helped 3,600 brand ambassadors in 10 countries learn key brand facts. It improved confidence and made brand messaging consistent across Europe. The leaderboard and charity donations boosted engagement and motivation.
Fresh Ideas used The Brainier LMS to improve employee training across their food service operations. They launched the... Training For Meals program, donating $1 for every course completed to the Food Bank of Northern & Central Missouri. In the first three months, employees completed 3,500 courses, resulting in a $3,500 donation, which the food bank turned into $73,500 worth of food. Most courses focused on food safety and leadership skills. The program increased learning activity and helped the community during a critical time.
SafeContractor helped Müller, a large dairy producer, standardise health and safety processes across 80+ sites. Müller faced challenges... with inconsistent systems and high admin time for contractor management. The SafeContractor platform digitised compliance, provided a single portal for contractor information, and reduced admin workload. Müller now monitors health and safety performance more easily and ensures high standards in its supply chain.
Enthral LMS helped Keventers, a leading dairy brand, standardize training for employees and partners. Keventers needed to... ensure consistent training, boost employee engagement during COVID-19, and improve audit processes. Enthral LMS provided a centralized platform for content management, mobile learning, and tailored onboarding. The solution enabled better compliance and streamlined audits across over 200 outlets.
Institute of Food Technologists
- Food & Beverages
Path LMS helped the Institute of Food Technologists move to a modern, mobile-friendly learning platform. IFT needed to... boost online education revenue and offer interactive courses, webinars, and virtual meetings. Path LMS was integrated in two months, making course creation and reporting easy for staff. Members could access courses anywhere. In just seven months, IFT saw a 400% increase in revenue from online learning compared to their previous system.
Thinkific helped Chef Amanda Schonberg launch her online membership program for bakers. She wanted to... help others start and grow their baking businesses. She switched to Thinkific for its easy-to-use platform. After launching her Entrepreneur Community course, she made five times more revenue than her previous course. Her program now has nearly 400 students. She helps bakers earn $1,000 per day in sales.
Totara Mobile helped PepsiCo train over 13,000 international salespeople. The mobile-first platform... worked offline and supported 15+ languages. PepsiCo used microlearning and local champions to make training fast and relevant. The solution enabled 400,000 eModule completions and benchmarked 2,000 learners' sales skills. PepsiCo saved over £500,000 in learning platform costs.
BizLibrary helped Milo's Tea Company launch a formal leadership program. The company wanted... to help leaders develop their teams and support growth. They used a blended learning approach with on-demand content and virtual Coaching Circles. 120 leaders joined the program. 96% said it helped them advance in their careers. This program became a top priority for the company.
Go1 helped GT’s Living Foods build a learning and development team from scratch. Before 2019, GT’s... had no formal L&D program. After switching to Go1, they gained access to 85,000+ courses and saw a 3x increase in active learners, now over 300. The new platform made it easier for employees to find and complete training. GT’s improved leadership development, boosted engagement, and stayed compliant. Employees now seek out training for career growth and skill gaps.
GoSkills helped O'Brien Fine Foods make employee training fun. The company used... GoSkills' gamification and microlearning features to launch a competition called Battle of the Brains. Teams raced to complete the most courses. Employees finished a record number of courses and shared their favorites with coworkers. Winners received prizes and recognition. This boosted engagement and learning across the company.
IEH used Knowledge Anywhere's LMS eCommerce features to sell their training content. They created the... IEH Academy with paid courses and free webinars. Busy professionals could access training online instead of in-person. Many webinar attendees upgraded to the full training program, generating strong revenue for IEH. The LMS dashboard helped IEH track course popularity and improve marketing. Free webinars also increased website traffic and engagement.
Thought Industries helped ArrowStream move to blended online customer training. ArrowStream needed to... scale onboarding and reduce live training hours due to high turnover and growth. They used Thought Industries to build online courses and a knowledge center. This led to a 74% decrease in staff time spent training. ArrowStream kept a 100% renewal rate and saw a 182% increase in customer logins.
Loob Holding wanted a better way to share information and training with their employees as Tealive grew quickly. They used Gametize... to create a white-label app called LOOBies for learning and communication. The app sent updates, quizzes, and challenges to all outlet employees. Employees could earn points and rewards for completing activities. Since 2017, 2,232 players have completed 135,796 challenges and cast 62,607 votes. The platform made it easy to update and localize content for different regions.
YouTestMe helped Alcohol Free Aficionados (AFA) make their alcohol-free beer certification exam available to more candidates. AFA needed test... generation with pools, email notifications, free coupon codes, and certificate sharing. YouTestMe delivered a custom software solution with these features. The system lets users upload and share certificates in PDF and image formats. Social media sharing boosted AFA's brand visibility. The software streamlined AFA's certification process and improved business performance.
a leading online food delivery app
- Food & Beverages
Knowmax helped a leading online food delivery app cut average handle time by 15%. The company serves... over 65 cities and partners with 9000+ restaurants. They used decision trees, knowledge management, visual guides, and learning management tools. Customer satisfaction rose by 10%. CQ score improved from 89% to 92% in three months.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Molly Baz used Memberful to build her own membership platform after leaving Bon Appetit. She wanted a... customizable, visual-heavy solution to share recipes and connect with her audience. Memberful let her create a community space, not just a newsletter. This helped her keep fans engaged and maintain her brand voice while preparing for her cookbook launch.
DocuWare improved invoice processing for Denver Cold Storage & Denver Logistics. The company replaced... manual, paper-based workflows with digital automation. Now, they track invoices in real time and prevent duplicate payments. Cash flow management is more accurate. The team saves time and plans to expand DocuWare to customer service operations.
Lasernet helped BÜRGER, a German food manufacturer, improve output management. BÜRGER chose Lasernet... to handle document composition and distribution. The solution made document processes easier and more reliable. BÜRGER now manages documents faster and with fewer errors. This change supports their business growth and efficiency.
CARA Platform helped Sargento, a leading cheese manufacturer, move compliance content and workflows to a single platform. Sargento gained on-demand... access to documents and advanced lifecycle controls. The platform also provided flexible user experiences. This made content management easier and improved compliance processes.
GRM Information Management helped a national food distributor improve their invoice processing system. The distributor had... trouble handling large volumes of invoices across 34 centers, leading to high costs and errors. GRM implemented digital conversion and storage solutions, scanning over 5 million invoices and storing them in a cloud repository. Employees and customers now access invoices online. The distributor now scans about 70,000 invoices per month per center. This led to better customer service, lower processing costs, and higher employee productivity.
Syndigo helped Krusteaz Professional improve their e-commerce product content distribution. Krusteaz Professional used... Syndigo’s content syndication to reach over 2,000 global retailers and distributors. This made catalog updates faster and more accurate, reducing manual work. Syndigo’s foodservice expertise helped Krusteaz Professional streamline operations and expand in digital commerce. The partnership made it easier for Krusteaz Professional to deliver brand content and lead in the foodservice industry.
Document Logistix helped Pensworth move from paper to digital document management. Pensworth, a dairy... supplier in Central and Southern England, faced problems with too much paper and not enough space. The company used Document Logistix software to manage documents electronically. This change reduced overheads and removed paper from the office. Pensworth now handles documents more efficiently and supports its growth goals.
DocuXplorer helped Kernels Popcorn Limited cut audit prep time from weeks to less than an hour. The company used... to manage paper documents for 75 locations, making audits stressful and complex. With DocuXplorer, all files are now digital and easy to access. Auditors get documents instantly, so no more on-site visits. The team feels less stress and stays compliant with every audit.
Edito CMS built a custom loyalty platform for Costa Coffee Polska. The new system... replaced plastic cards and lets users collect virtual coffee beans for rewards. Customers access the program through a mobile app and website. The platform integrates with cash registers and supports thousands of daily transactions. Administrators can segment users and create targeted promotions. The solution boosts engagement and offers technical support.
Fastly helped Gourmet Gift Baskets improve website speed and deliver a better online shopping experience. The company faced... high traffic and needed fast, personalized pages for customers. Fastly's Delivery, Image Optimizer, and Professional Services made the site faster and more reliable. The solution allowed for quick cache purges and better Core Web Vitals scores. During holiday seasons, Fastly support helped manage triple the usual traffic without issues.
Fastly helped Gourmet Gift Baskets improve website speed and deliver a better online shopping experience. The company faced... high traffic and needed fast, personalized pages for customers. Fastly's Delivery, Image Optimizer, and Professional Services made the site faster and more reliable. The solution allowed for quick cache purges and better Core Web Vitals scores. During holiday seasons, Fastly support helped manage triple the usual traffic without issues.
Fission CMS helped 3 Sisters Garlic launch a new website for their farm fresh garlic business. The site lets... them sell products online and connect with new customers. They can manage content and design with help from the Fission team. The e-commerce features make it easy for visitors to browse and buy. The customer praised the control and support provided by Fission.
MasterControl helped Wellington Foods move from paper-based processes to digital quality management. The company faced... growing demand and needed to scale, reduce errors, and improve compliance. By using MasterControl, Wellington Foods streamlined operations and improved accuracy. The digital system made it easier to meet regulatory requirements. This led to better efficiency and fewer mistakes in their manufacturing process.
Krispy Kreme UK had a loyalty program that was not engaging customers or adding value. Members had lower... average transaction values than non-members, and rewards were mostly free doughnuts. The program only worked in Krispy Kreme stores, not in supermarkets or other channels. Krispy Kreme used HTK Horizon to create a new, multi-channel loyalty program called Krispy Kreme Rewards. Customers can now earn points in stores, supermarkets, online, and at service stations. Early results show member spending is rising and is now higher than non-member spending.
Inmar's integrated media and incentives platform helped Jägermeister boost sales during key sports events. The campaign used... chatbots, rebates, and personalized cross-channel media, including video, display, and social ads. These ads targeted cooking fans, home entertainers, and NHL sports fans using first-party purchase and behavioral data. The results included a 2.46% sales lift, $2.30 IROAS, a redemption rate over 7 times the industry benchmark, and 1.1 million store visits.
Lootly helped Brothers All Natural launch a new loyalty and referral program with point expiration. Their old system... did not allow points to expire, causing high liability and large discounts. With Lootly, they rebranded their program, added more ways for customers to earn and redeem points, and used email marketing to explain the changes. The new program produced a 6X ROI in 30 days and a 440% increase in new customers. Customers now redeem points more often, helping the brand control costs and boost sales.
LoyLap helped Ready Fit Go (RFG), a California-based healthy meal franchise, launch a branded mobile app for online ordering and payment. The app lets... customers order meals for delivery or pickup, link payment cards, and earn rewards through an omni-channel loyalty program. RFG also introduced branded gift cards and used targeted campaigns to boost new customer signups and repeat business. LoyLap’s delivery integration and campaign tools improved efficiency and customer engagement. The solution made ordering easier and increased customer loyalty.
Marsello helped Brandini Toffee grow fast. They doubled revenue... in 8 months after starting with Marsello. From 2019 to 2023, revenue nearly tripled. Over 51% of their online sales now come from loyal, returning customers. Their loyalty program works in-store and online. They gained over 30,000 loyalty members and see steady growth each month.
Stamp Me helped Caution Nutrition launch a loyalty program for their smoothie bar in Miami Lakes. The program offered... three types of loyalty cards with rewards for smoothies, drinks, and coffee. Caution Nutrition used features like a birthday club, lapsed customer outreach, and push notifications to keep customers engaged. Since launch, they issued over 5,500 stamps and saw more than 1,200 redemptions. Nearly 400 members joined, and customers collect 10-15 stamps per day, showing strong repeat visits and engagement.
Fior di Latte is a small gelateria in Mdina, Malta. They make fresh... gelato daily. They needed better payment solutions for rising sales. Trust Payments provided point of sale terminals and services. This included Mastercard/Visa and alternative payment methods. The solution allowed faster payments and next-day settlement. The service was easy to set up with support available at every stage.
Clutch helped a global pastry chain improve their loyalty program. The chain faced... low profits and weak engagement due to poor reporting and generic rewards. Clutch provided advanced analytics and a tiered reward system. The new program offered personalized incentives and real-time data. Results included an 80% increase in ROI, $4 million in savings, and a 50% reduction in costs. Customer engagement and satisfaction also improved.
GoodMeal used Voucherify to add promotion and referral features to their app. They finished the... integration in just 3 days using the PHP SDK. The solution included discount coupons, gift cards, and a two-sided referral program. After launch, 40% of sign-ups came from referrals. The marketing team can now run campaigns without IT help and target users better. GoodMeal reduced time to market and minimized development effort for new campaigns.
ShoutOUT Engage helped Saaraketha run targeted and personalized SMS marketing campaigns. Saaraketha needed a... simple way to inform customers about new products and promotions. With ShoutOUT Engage, they quickly set up SMS campaigns using templates, scheduling, and personalization features. The built-in URL shortener and analytics tools increased website traffic and customer conversions. Saaraketha saw higher open rates and improved campaign performance with detailed tracking and reporting.
CandyBar helped Cheese Etc, a small cheese shop near Reading, grow their business. Jen and Ali... made the shop more accessible by lowering prices and focusing on local products. They launched a new website in April 2020. Online orders jumped from five to over a hundred per week. Their approach turned the shop into a local hub and boosted customer loyalty.
PizzaExpress had trouble understanding their customers across many channels. They wanted a... better way to see and reward customer loyalty. They worked with Eagle Eye to launch a new loyalty program called PizzaExpress Club. The program lets customers earn rewards for buying pizza in restaurants, supermarkets, or through delivery. In the first year, 2 million customers signed up. Now, 25% of their revenue is linked to the loyalty scheme, and there are 2.2 million stamp card transactions each year.
TASK provided Retail Food Group with a full suite of solutions, including point of sale, data warehouse, enterprise management, online ordering, loyalty, mobile application, digital signage, kitchen management, drive thru, and API. Retail Food Group... is Australia’s largest multi-brand retail food and beverage franchise owner. Their brands serve over 17 million Australians each year and processed more than 70 million transactions last year. TASK's platform helps RFG support its franchise partners and improve profitability. The solution is used across well-known brands like Gloria Jean’s Coffees, Donut King, and Crust Pizza.
Tada Loyalty helped Sour Sally move from physical membership cards to a digital loyalty program. This change made... their membership program more successful. Sour Sally used Tada to activate brand advocates and collect consumer insights. The new program improved customer relationships and increased revenue. The digital solution fit both their business and customer needs.
Cube helped Cuboh speed up customer report times. Cuboh had trouble... with slow reporting for large data sets. They used Cube for its caching and database compatibility. After using Cube, report times dropped from tens of seconds to less than 2 seconds. The team also saved 14 weeks of engineering time.
Holistics helped Pinter build a new data infrastructure from scratch. Pinter used Holistics... to give employees easy access to data and reports. This led to 80% monthly active user adoption of BI tools. Pinter increased customer lifetime value by 300%. The company now uses data to create personalized customer experiences and stands out from traditional beer makers.
Jitterbit’s low-code application development platform helped Cal-Maine Foods build 53 apps without code. The company automated... inventory, orders, payments, reports, and supply chain tasks. One app alone eliminated 4 hours of weekly data entry. App development speed increased by 4 times. Cal-Maine Foods also reduced API management costs and improved vendor communication.
TelmarHelixa Discover helped an organic juice brand break into a crowded market. The agency used... Discover to find the best audience: women aged 25-34 who love streaming, wellness, and fashion. The tool showed these women also enjoy parties and organic products. With these insights, the agency won the pitch and became the brand’s social media agency of record. The juice brand gained a clear view of its target buyers and a strong launch strategy.
MobileFrame helped American Beverage (AMBEV) replace their ERP and CRM systems with custom mobile apps. AMBEV wanted to... cut downtime and boost customer service. They used MobileFrame’s no-code platform to build apps for field techs and back office. The new system ended data silos and improved work across departments. AMBEV reduced overstocks and costly return trips, saving money. GPS timesheets improved service margins and the company avoided hundreds of thousands in custom coding costs.
Jedox helped Andros Germany replace its old reporting system. The company needed... better sales planning and wanted to keep using SAP data. Jedox provided a cloud-ready platform with strong analysis and easy reporting. The new system captures 99 weeks in a rolling forecast and supports 60 users. Andros now has one central data pool and can plan deliveries more accurately. The solution made it easy to add new brands after an acquisition.
CleverMaps helped foodora, a leading Czech food delivery company, use location intelligence to replace spreadsheets and visualize market data. The platform enabled... sales reps to plan visits, show custom dashboards, and advise restaurant partners with real-time insights. Sales conversion rates increased by up to 40% for some representatives. Managers used CleverMaps to assign territories and set data-driven goals, while analysts identified growth opportunities. Location intelligence became a key part of foodora’s business strategy and decision-making process.
JustPerform helped Century Pacific Food, Inc. manage rapid business... growth. The company needed better financial analysis, forecasting, and reporting tools. They switched to JustPerform for its unified FP&A and financial consolidation features. The platform's ease of use and fast calculations improved planning and consolidation. Century Pacific now has more accurate planning and greater business agility.
JustPerform helped Century Pacific Food, Inc. manage rapid business... growth. The company needed better financial analysis, forecasting, and reporting tools. They switched to JustPerform for its unified FP&A and financial consolidation features. The platform's ease of use and fast calculations improved planning and consolidation. Century Pacific now has more accurate planning and greater business agility.
John B. Sanfilippo & Son, Inc. (JBSS)
- Food & Beverages
Cyberquery helped John B. Sanfilippo & Son,... Inc. solve reporting challenges. Users needed more flexible reports than their ERP provided. Cyberquery let users create their own reports, saving IT 15-20 hours per week. The company now posts production efficiency charts weekly. Fast, accurate data helps them make business decisions quickly. Users across all departments use Cyberquery with little training.
Stonefield Query for AccountMate helped Big Geyser, a large beverage distributor, solve reporting problems. Before, they used... Crystal Reports, which was slow and hard to use. Employees worked overtime and could not track sales or print reports easily. With Stonefield Query, Deirdre Ewin learned to create and edit reports in a week. The company reduced overtime, improved sales tracking, and now prints reports for clients and internal use. Deirdre uses the tool daily to monitor sales and make business decisions.
EOSDA Crop Monitoring helped LLC “Zakhidna Ahrovyrobnycha Kompaniya” check its soy fields for EUDR compliance. The company needed... to prove its soy was grown on land not recently deforested. EOSDA used satellite imagery and NDVI analysis to inspect 122 fields. Crosscheck prepared the needed documents for EU rules. The analysis found no forest clearing, showing the company met EUDR standards.
JustPerform helped Century Pacific Food, Inc. manage rapid business... growth. The company needed better financial analysis, forecasting, and reporting tools. They switched to JustPerform for its unified FP&A and financial consolidation features. The platform's ease of use and fast calculations improved planning and consolidation. Century Pacific now has more accurate planning and greater business agility.
iPresso Marketing Automation helped a beverage company boost loyalty program results. The company segmented... customers and sent personalized messages and discount coupons. Automated emails reminded members to redeem points. The average order value rose by 22%. Purchase frequency increased by 20%. New loyalty program members grew by 16%. Consumer retention improved by 15%.
Pipefy helped Bloomin' Brands centralize and automate back-office operations in Brazil. Before Pipefy, teams... used many channels and had low visibility. With Pipefy, they now track requests, standardize processes, and generate reports. 95% of requests follow standardized flows. User numbers grew 400% in two years. 12 departments use Pipefy, and ROI reached 150%.
optilyz direct mail automation helped HelloFresh double its direct mail conversion rates. HelloFresh used data-driven... marketing to improve campaign results. The automation made it easy to send targeted mail. This led to more people responding to their offers. The case shows how automation can boost marketing success.
Bloomreach Engagement helped Popeyes UK capture 20% of in-restaurant purchase data, powering a new online loyalty program. The brand saw... an 8% revenue increase since launch. Repeat visits tripled among campaign-engaged guests in 30 days. Loomi AI enabled personalized marketing using both offline and online data. Over 300,000 rewards were issued, driving customer loyalty and growth.
Lob helped Marley Spoon use automated direct mail to win back churned customers. The CRM team... used customer data to target high-value users and ran test campaigns. Direct mail drove 20% of conversions in one quarter. The conversion rate from direct mail was 263% higher than email. Automation saved the team time and money. Marley Spoon plans to expand direct mail in its marketing mix.
Klaviyo B2C CRM helped Buoy grow SMS revenue by over 5x year-over-year. Buoy used Klaviyo’s... Meta and TikTok integrations to drive traffic and grow their subscriber list. They switched to Klaviyo SMS after struggling with separate email and SMS platforms. With Klaviyo, Buoy saw 178% year-over-year growth in attributed revenue and 104% growth in SMS revenue per recipient. The unified platform and personalized strategy transformed their business results.
Dotdigital helped Beer Cartel grow its online sales. Beer Cartel used... Dotdigital’s segmentation and automation tools to target customers with personalized email campaigns. The company saw a 36% increase in total revenue and a 40% rise in orders. Its customer database grew by 31%. Repeat customers increased by 10%. Email marketing revenue went up by 27%. Beer Cartel plans to use Dotdigital’s AI product recommendations and SMS marketing next.
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Document Logistix helped Pensworth move from paper to digital document management. Pensworth, a dairy... supplier in Central and Southern England, faced problems with too much paper and not enough space. The company used Document Logistix software to manage documents electronically. This change reduced overheads and removed paper from the office. Pensworth now handles documents more efficiently and supports its growth goals.
Krispy Kreme wanted to improve its digital presence and unify its customer experience across in-store and online channels. The company faced... challenges with siloed customer data, limited resources, and a lack of an omnichannel view. Krispy Kreme used SAP Emarsys to centralize customer data and automate marketing programs. This helped them create a seamless experience for customers. As a result, they saw a 53% increase in leads, 70% year-over-year growth in website clicks, and a 19% increase in revenue from digital efforts.
FoodChéri wanted to get better insights from their operational data. Their data was... in business-critical systems, making access hard and risky for engineers. They needed a way to move data safely and easily to a place for analysis. Dataddo built a MongoDB connector for them and handled data replication to BigQuery. This let FoodChéri move large amounts of data daily without hurting their main systems. They cut their infrastructure costs by 25-50% and saved weeks of engineering work.
Mautic helped Falcone Specialities transform lead generation with marketing automation. The company needed... to automate digital lead processing while keeping a personal touch. Aivie built a new website with integrated marketing automation and sales funnel features. The new system generates and processes leads automatically. The team now works more efficiently and aligns better with their target audience. The website and digital campaigns have replaced manual processes and improved customer engagement.
Metrilo helped WOWtea double their revenue in 6 months. WOWtea used Metrilo... to bring all sales and customer data together. They segmented customers by behavior and sent personalized emails. This improved customer retention by 100%. Customers felt special and came back to buy again. The company overcame seasonality and increased repeat purchases.
Channable helped Delivery Hero manage over 10 million items across multiple brands and 40+ markets. Delivery Hero needed... a scalable feed management solution for their fast-growing food delivery business. Channable's platform and dedicated Technical Account Manager team made onboarding smooth and efficient. The user-friendly interface allowed teams to manage feeds independently. Delivery Hero saw immediate improvements in efficiency and time savings.
G&T (a large online alcohol retailer)
- Food And Beverages
Glew Enterprise helped G&T, a large online alcohol retailer, gain access to data they could not see before. G&T used Glew... to track brand and product performance, category rankings, and market share. The solution let partner brands see their own dashboards. G&T saw revenue rise by over 80% and conversion increase by more than 45% year to date. Glew enabled smarter sales and marketing strategies with deep, actionable insights.
Rokt Ads helped HelloFresh grow yearly customer acquisitions by 164%. HelloFresh used Rokt’s... machine learning to target new customers and optimize for profitability. 75% of Rokt-driven acquisitions were incremental. HelloFresh expanded into 10 new countries and scaled campaigns for brands like GreenChef and EveryPlate. The partnership focused on CPA, LTV, and ROAS goals.
UltraCart helped Austin Cake Ball grow from a small bakery to a major player in the cake ball market. The company needed... a reliable online sales platform with features like zip code restricted shipping. UltraCart's hosted shopping cart provided the stability and scalability they wanted. Austin Cake Ball moved away from paper systems and improved their process. They now have a strong online presence and several physical locations.
Patrick Roger, a renowned chocolatier and sculptor, needed a new e-commerce solution. His previous websites... were outdated and split into two parts. Ici La Lune, a French web agency, merged the corporate and e-commerce sites using Drupal Commerce and Snipcart. This integration allowed for a seamless experience with shared stock management and efficient order processing. The new setup improved the online sales process and provided a modern, responsive web application.
nChannel helped Texas Tamale Company speed up order processing and improve data accuracy. Before nChannel, staff... spent up to six hours a day on manual order entry, leading to errors and lost time. With nChannel, data entry time dropped by 35%. Online sales conversions increased by about 20%. The company expects ROI in 12 to 15 months. nChannel made it easier to manage orders from their web store, deli, and retail partners.
NIQ’s Advanced Analytics helped Alamance Foods launch new aerosol-delivered dairy products. Alamance used NIQ’s... Market Structure analysis to understand the non-drinkable dairy category. They identified which product segments could support more variety and which could be reduced. NIQ’s data tools improved sales forecasts and retail relationships. Alamance gained distribution and increased category sales with these insights.
EmbedSocial helped Pepe’s Pizzeria Napoletana show real Instagram posts on their website. This let new... customers see real photos and happy diners. In just 18 days, the Instagram feed got 33,000 views. This helped build trust and excitement before people visited. Pepe’s used user-generated content to boost their online presence and attract more guests.
Clerk. io helped Carlsberg...improve its global B2B webshop with AI-powered product recommendations. Carlsberg wanted to reduce human error, handle out-of-stock items, and increase sales. They used Clerk.io to show alternative products and place recommendations throughout the buyer journey. Since using Clerk.io, Carlsberg saw double-digit growth in average order value, basket size, and conversion rate. Carlsberg says Clerk.io is easy to use and drives real revenue.
Yo! Meals helped Craviors...build a homemade food marketplace in the Philippines. Craviors wanted to reach Gen-Z and office workers with meal kits and home-cooked food. FATbit used Yo!Meals to create a platform for local chefs to deliver ready-to-cook meals. The solution included location-based search, instant access to meal kits, and admin payment controls. Craviors now connects Filipinos with fresh, healthy meal options from local chefs.
Measuring CRM Success in Food & Beverages Deployments
Grubhub
- Food & Beverages
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Taste for Life Foods wanted to grow their business but had problems with their order process. They could only... take orders for a few hours each day and had trouble tracking deliveries. PM AM CRM gave them a system with web, IVR, and mobile app platforms so customers could order anytime. The new system sends automatic messages to customers and staff and helps track every order. Now, sales have gone up, and the company can handle more orders without hiring more people. Managers and partners can see order status easily, and the company is starting to expand internationally.
Kapture CX helped Akshayakalpa improve customer engagement. Akshayakalpa used Kapture... CX to resolve customer queries instantly with self-serve tools. The platform enabled auto-resolution of 90% of customer queries. Akshayakalpa also used AI agents for voice and non-voice support. This led to faster and more accurate customer service.
Pipedrive helped Lowlander Beer centralize sales and automate tasks. The team moved... from Excel sheets to a single CRM. Deal closure time dropped by 75%, from 32 hours to 8. Lead-to-customer conversion rose by 35%. Customer onboarding time fell by 45%. Smart Docs replaced DocuSign, and automations improved follow-up. Lowlander customized workflows to fit their brewery sales process.
CRM PipeRun helped Tonolucro organize and scale its franchise delivery business. Tonolucro faced challenges... managing complex sales, contracts, and a growing network of over 3,000 active establishments. The company struggled with manual processes and lost track of customer demands. CRM PipeRun made their processes easier and improved control. The customer rated CRM PipeRun 5 out of 5 for ease of use, support, value, and features.
The Fine Cheese Co. upgraded to Gold-Vision... 8 CRM to improve communication and efficiency. They moved from an on-premise system to a cloud-based solution. This change made the system easier to navigate and more user-friendly. It also improved prospect to customer conversions and user engagement. The company uses features like email tracking and to-do lists to manage accounts and ensure seamless service.
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8... to send automated SMS notifications, integrating it with their ERP system and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
Apptivo Loyalty App helped Big Train launch OnTrack Rewards™, a web-based loyalty program for foodservice operators. Big Train wanted... to reward loyal customers, fight competition, and collect better market data. Apptivo built a custom solution with points tracking, certificate rewards, and admin controls. Within a year, signups far exceeded the 1,000 goal, with thousands of businesses and distributors joining. Big Train gained valuable customer data, leading to new product launches and improved customer relationships.
Sage Intacct helped J&A Mitchell & Co. Ltd. upgrade from... manual processes and old software. The company needed better accounting tools to support growth and capital projects. Sage Intacct made reporting faster, improved accuracy, and simplified inter-company transactions. Bank reconciliations dropped from one day to 20 minutes per entity. Staff roles became clearer and reporting is now easy for the whole group.
Meltwater’s social intelligence solution helps Pernod Ricard track consumer trends and brand performance. The Consumer Insights... team uses custom Campaign Tracker dashboards to measure campaign impact and brand health. Automated reports and integrated review data save time and improve strategy. Meltwater’s tools also support ad hoc research and ESG tracking, helping Pernod Ricard meet sustainability goals and share insights across teams. The company uses these insights to drive innovation and stay ahead in the premium spirits market.
Corona worked with IZEA to create social media content that highlights the brand’s relaxed, beach-inspired vibe. Creators made real... and easygoing posts showing how Corona fits into summer moments. The campaign focused on the signature lime drop and everyday enjoyment. The content felt authentic and true to the Corona brand. This partnership helped bring the beach mindset to social feeds.
Linqia helped Foster Farms promote its new air chilled chicken during the pandemic. The challenge was... to inspire home cooks with easy recipes as grocery shelves emptied. Linqia quickly shifted the influencer campaign to focus on recipe ideas using pantry staples. Eight influencers created 8 new recipes and nearly 150 content pieces. The campaign generated over 10,000 engagements and an 83% higher CTR than similar campaigns. 85% of comments were positive, showing strong consumer interest and purchase intent.
Etsy wanted to find the right influencers to help grow their brand in India. Their team was... doing this work manually and could not keep up. They used Qoruz to make finding and working with influencers easier. Qoruz helped Etsy search for influencers, contact them, and track campaign results in real time. Etsy found over 100 unique influencers in 10 categories and saved money by talking to them directly. This helped Etsy improve their brand awareness and online sales.
Carro helped JOI build a lifestyle marketplace called "Friends of JOI. " JOI wanted...to increase customer lifetime value and offer new products that fit their plant-based milk brand. Using Carro’s brand partnerships, JOI added 27 products from 12 brands without holding inventory. They saw an 11% increase in average order value and a 6% rise in total sales revenue. The marketplace also allowed JOI and its partners to share customers and lower acquisition costs.
Hypetap ran an influencer marketing campaign for Weet-Bix Gluten Free. Ten creators made... 51 pieces of content on TikTok and Instagram. The campaign reached 3.92 million impressions and 2.2 million cumulative reach. It drove 496,519 total engagements. The goal was to boost awareness and taste appeal for gluten-free products with coeliac-friendly recipes.
Makrwatch helped Bokksu use influencer marketing to get more new customers. Bokksu wanted to... grow fast and reach people who love Japanese snacks. Before Makrwatch, Bokksu struggled to scale influencer campaigns and spent too much time on manual work. Makrwatch set up a pilot program, found 336 creators, and closed 11 deals in the first month. YouTube became Bokksu’s main channel for new customers, with 70% of new subscribers coming from YouTube. Bokksu sponsored over 1,000 videos and saved more than 6,000 hours.
Kolsquare helped Super Streusel run an Easter 2025 influencer campaign for their new ready-to-bake yeast dough mix. The brand used... Kolsquare to find and manage dozens of creators on Instagram and TikTok. 74% of 121 contacted influencers joined the campaign. The platform made it easy to track content and results. The campaign boosted product page traffic and increased brand visibility during Easter.
Later Influence helped El Pollo Loco launch a creator campaign for their Double Tostada product. The goal was... to boost sales and brand awareness among Gen Z food lovers. Later Influence enabled El Pollo Loco to work with 20 influencers, creating 39 pieces of content across TikTok and Instagram. The campaign reached 46.7 million impressions and achieved a 2.2% average engagement rate. The brand also saved time on campaign management and focused on strategic partnerships.
Bazaarvoice helped Nestlé Canada use user-generated content to connect with customers. Nestlé wanted to... become more consumer-focused and improve their products. They used Questions & Answers to listen and engage with shoppers. In three months, Nestlé received over 700 questions from consumers. This led to higher customer satisfaction, more engagement, and better insights for decisions.
McDonald's Restaurants of Canada
- Food & Beverages
Zoho Meeting helped McDonald's Restaurants of Canada improve franchise recruitment. The recruiter used... Zoho Meeting webinars instead of one-on-one calls. This change saved 18 hours each week. Webinars let her reach 40 to 100 people at once. Productivity increased by 150%. The process became faster and more effective.
AshaPops needed a better way to handle more wholesale orders as their business grew. Their old shipping... process was slow and had limits on batching orders. They used ShippingEasy to batch up to 200 labels at once and compare shipping rates in one place. This change cut their shipment preparation time by 40%. They also made fewer mistakes and saved money on shipping.
Shippo helped Greenbelly Meals ship non-cook, lightweight backpacking meals. The founder, Chris... Cage, needed a simple way to create shipping labels for both website and wholesale orders. Shippo's per-label pricing and easy interface saved time and money, letting Chris focus on growing sales. As Greenbelly grew, Shippo scaled with them, supporting a 10x business growth. Shippo's Shopify integration and international shipping features made order fulfillment simple and affordable.
ShipStation helped CLEAN Cause, a sparkling yerba mate tea company, improve their shipping process. Before ShipStation, they... spent too much time copying and pasting info and paid higher shipping costs. With ShipStation, they automated shipping and cut costs per box from over $16 to about $13.80. Only one or two people now handle order fulfillment, making training easy. CLEAN Cause saw a 311% sales increase after using ShipStation's shipping automations.
Oxatis helped My Natural Origins build an e-commerce site for B2B sales worldwide. The site is... optimized for different customer categories and supports lead generation with a sample request feature. My Natural Origins now gets web traffic from over 50 countries. The site connects with Sage and HubSpot for order and CRM management. The company increased its international visibility and lead collection through the new platform.
Merchandising Cloud helped The Bruery, a California-based brewing company, improve their Shopify online store. The Bruery used... Personalized Search, Smart Collections, and Recommendations to give shoppers a better, more personal experience. The solution used AI to show each customer the best products for them. The Bruery added custom banners and stickers to highlight special products and collections. The store now has a full-screen autocomplete and a beta Content Search feature.
Kibo’s eCommerce Solution helped Jelly Belly grow online sales. Jelly Belly replaced... their old system with Kibo’s multi-site platform. The new platform let their team update products and promotions without IT help. Jelly Belly saw a 72% boost in conversions. The company can now scale sites and meet business needs faster.
AtomStore helped Polmarkus redesign its online store for better mobile shopping. The new site... improved navigation and added advanced product filters. Polmarkus launched cross-border sales in the Czech Republic in just 6 months. The company saw a 1200% increase in orders from smartphones. AtomStore's multistore and integration features made international expansion easy.
Yo! Meals helped Craviors...build a homemade food marketplace in the Philippines. Craviors wanted to reach Gen-Z and office workers with meal kits and home-cooked food. FATbit used Yo!Meals to create a platform for local chefs to deliver ready-to-cook meals. The solution included location-based search, instant access to meal kits, and admin payment controls. Craviors now connects Filipinos with fresh, healthy meal options from local chefs.
Zibster helped Homeland Creamery update their website during COVID-19. The new online... presence made it easy for local customers to find and buy milk and ice cream. After a viral social media post, drive-through sales surged, with lines stretching for hours. Homeland Creamery credits their website and digital marketing for keeping the business alive when supply chains failed. Customer service from Zibster was a key part of their positive experience.
Food & Beverages Success stories in Driving ROI and Results using Revenue Management solutions
J&A Mitchell & Co. Ltd.
- Food & Beverages
Sage Intacct helped J&A Mitchell & Co. Ltd. upgrade from... manual processes and old software. The company needed better accounting tools to support growth and capital projects. Sage Intacct made reporting faster, improved accuracy, and simplified inter-company transactions. Bank reconciliations dropped from one day to 20 minutes per entity. Staff roles became clearer and reporting is now easy for the whole group.
Sage Intacct helped J&A Mitchell & Co. Ltd. upgrade from... manual processes and old software. The company needed better accounting tools to support growth and capital projects. Sage Intacct made reporting faster, improved accuracy, and simplified inter-company transactions. Bank reconciliations dropped from one day to 20 minutes per entity. Staff roles became clearer and reporting is now easy for the whole group.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
McDonald's Restaurants of Canada
- Food & Beverages
Zoho Meeting helped McDonald's Restaurants of Canada improve franchise recruitment. The recruiter used... Zoho Meeting webinars instead of one-on-one calls. This change saved 18 hours each week. Webinars let her reach 40 to 100 people at once. Productivity increased by 150%. The process became faster and more effective.
Vena Complete Planning helped Meats By Linz speed up financial reporting. Ad hoc reports... now take just 5 minutes to generate. The company unified its financial data for better planning and inventory management. During COVID-19, Meats By Linz achieved 3 years’ worth of expected e-commerce growth in only 3 months. Real-time insights from Vena supported fast, data-driven decisions and new revenue streams.
SkipTheDishes used Stripe to improve their checkout process. They launched a... new instant payout feature with Stripe. This helped them increase checkout conversion. SkipTheDishes is a leading food-delivery network in Canada. Stripe supported their payments and payout needs. The case highlights Stripe's impact on food delivery businesses.
Sage Intacct helped J&A Mitchell & Co. Ltd. upgrade from... manual processes and old software. The company needed better accounting tools to support growth and capital projects. Sage Intacct made reporting faster, improved accuracy, and simplified inter-company transactions. Bank reconciliations dropped from one day to 20 minutes per entity. Staff roles became clearer and reporting is now easy for the whole group.
Everlance helped Del Papa Distributing move from a monthly car allowance to a Fixed and Variable Rate (FAVR) vehicle reimbursement program. Del Papa faced... problems with fair mileage tracking and employees paying extra taxes on allowances. Everlance worked closely with Del Papa to design a FAVR program that fit their needs. The new program saved the company money and gave employees more take-home pay. Employees and leadership praised Everlance for their support and custom approach.
Holded helped Instagreen, an urban farm in Barcelona, manage their business. Instagreen needed a... simple and flexible tool for their varied services. They chose Holded after trying other management programs. Holded became a key part of their daily work. The founders like Holded's inventory, accounting, and invoicing features.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Twinings used Nintex K2 to build a master data governance system and a supplier portal. The company needed... better data management as its global business grew. With Nintex K2, Twinings increased app development speed by 30%. The new portal helps Twinings work faster with suppliers. This improved data governance and supplier management.
Zeplin helped Little Caesars become a digital leader in the food and beverage industry. The company moved... from only in-store service to launching a 4.5+ star-rated Pizza Portal app. The team focused on customer satisfaction and fast ordering. Zeplin became their main tool for product truth and approvals across the organization. This improved UX quality, efficiency, and production speed for all product lines.
Yext Knowledge Graph helps Caribou Coffee manage and publish accurate menu and service information for over 500 locations in the U. S. Before Yext,...Caribou Coffee used spreadsheets and multiple systems, which was not scalable. With Yext, they use Listings, Reviews, Pages, Analytics, and Knowledge Graph to keep information up to date across all channels. Local stores can make real-time updates for closures or product sellouts. This builds customer trust and supports business growth.
Zello helped Tasty Fresh Food Co. replace $150,000 worth... of legacy radios with a single app. The company needed better communication for its 160 vans and mobile workers across Australia. Zello's message replay and easy onboarding solved missed messages and made training fast. Employees now get messages even when busy and can reply safely. Zello brought teams together and supported Tasty Fresh's rapid growth.
Readpeak helped RAMSEIER run a programmatic native video campaign for its Schorle drinks in Switzerland. The campaign used... immersive video native ads across mobile, tablet, and desktop. RAMSEIER reached Swiss consumers in premium, non-intrusive environments. The campaign achieved an average playtime of 59%, with top creatives at 73%. Video completion rates hit 49% overall and 65% for the best creatives. The cost per completed view was just 0.034 CHF.
Catalyx helped a leading natural honey brand launch a nationwide advertising campaign. The brand needed... to find the best message to stand out and drive sales. Catalyx used a two-phase research approach, testing and optimizing creative ideas with consumers. Their recommendations sharpened the brand's messaging and creative direction. The campaign became one of the brand's most successful and is still used across the UK.
Lifeboost Coffee wanted to find new ways to reach coffee lovers outside of search and social media. They worked with... Taboola to use new ad formats and targeting features. They used CTA buttons, descriptions, retargeting, and Attentive Audience tools. Lifeboost gained 10,000 new customers in 6 months. Their cost per acquisition was 75% lower than their goal with retargeting and 87% lower with Attentive Audiences. Their conversion rate increased by 11% with new ad formats.
Nespresso wanted to boost awareness of new products. They used high-quality... creatives for Pinterest. This helped them add new flavor to their ads. The campaign was crafted with Social Native Pro Creators.
Barry Callebaut made a Scratch & Win Game. They used it... at a big food fair. The game was to engage and entertain customers. Barry Callebaut is a top chocolate and cocoa supplier.
Avocados From Mexico wanted to help people use their produce in healthy ways. They needed a... new content strategy and a team of food writers. Contently helped them build a content hub with recipes and personalized content for millennials. They used expert freelancers and subject matter experts to create fun and educational content. As a result, they saw an 8% drop in bounce rate and a 23% increase in blog traffic.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Rallio helped The Spice & Tea Exchange boost social media engagement and follower growth. Franchisees using Rallio... Local saw 77% more new fans and 75% more daily engagement. They also had 9% more customer reviews and responded to reviews 88% faster. Rallio's platform and local content strategy saved time and improved online presence. This let franchisees focus on growing their business.
Brand24 helps Neon Panda, a beverage company in Mexico, track market trends and spot new product ideas. The tool gives... real-time insights into consumer language and cultural shifts. Neon Panda uses Brand24’s AI features for faster, data-driven decisions. The team collaborates better and shapes messaging based on real data. They stay ahead of trends and make confident choices for their products.
Digivizer helped illy Australia grow their revenue by 573% year over year. The company used... Digivizer's digital marketing solutions. This led to a big increase in sales. The case shows how digital marketing can drive strong business results. illy Australia saw clear growth from using Digivizer's services.
EmbedSocial helped Pepe’s Pizzeria Napoletana show real Instagram posts on their website. This let new... customers see real photos and happy diners. In just 18 days, the Instagram feed got 33,000 views. This helped build trust and excitement before people visited. Pepe’s used user-generated content to boost their online presence and attract more guests.
Onclusive Social helped Johnsonville Sausage track COVID-19's impact on consumer behavior and the meat industry. The team used... social listening dashboards to monitor brand perception, purchase trends, and inventory issues. Daily monitoring revealed new challenges and opportunities. Insights from the platform guided Johnsonville's web and social content strategy. The company also managed two potential crisis situations using these insights.
Feedly Market Intelligence helps Pernod Ricard track consumer trends four times faster than manual research. The Insights and... Foresights team uses Feedly to scan thousands of sources and detect niche trends. Feedly's AI Feeds and Boards support deep-dive reports and daily signal detection. The team can now spot early-stage trends they would otherwise miss. Feedly enables faster, more collaborative, and more comprehensive trend research.
Meltwater’s social intelligence solution helps Pernod Ricard track consumer trends and brand performance. The Consumer Insights... team uses custom Campaign Tracker dashboards to measure campaign impact and brand health. Automated reports and integrated review data save time and improve strategy. Meltwater’s tools also support ad hoc research and ESG tracking, helping Pernod Ricard meet sustainability goals and share insights across teams. The company uses these insights to drive innovation and stay ahead in the premium spirits market.
MASS Analytics helped a food app client use agile marketing measurement. The client needed... faster updates to track marketing performance. Marketing mix modeling was hard to update often. MASS Analytics provided a solution for quick updates. This made it easier for the client to keep up with changes in digital marketing.
데이터 결합 분석 서비스 helped C 푸드 서비스사 combine health checkup results and meal data for A사 employees. The solution used... pseudonymized data to protect privacy. C사는 could monitor changes in eating habits and link them to health outcomes. The analysis showed differences between collected disease data and actual health checkups. The service enabled ongoing tracking of employee wellness and improved menu recommendations.
Molson Coors used iSpot to get real-time TV ad data. Before iSpot, they... struggled with slow, outdated TV data. iSpot gave them fast, detailed data to track reach, ROAS, and sales lift. This helped Molson Coors improve marketing and measure ads across TV and streaming. They now use iSpot for cross-screen measurement and to reach diverse audiences.
Onclusive Social helped Johnsonville Sausage track COVID-19's impact on consumer behavior and the meat industry. The team used... social listening dashboards to monitor brand perception, purchase trends, and inventory issues. Daily monitoring revealed new challenges and opportunities. Insights from the platform guided Johnsonville's web and social content strategy. The company also managed two potential crisis situations using these insights.
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Klarity by DemandScience helped Vanguard Renewables reach more clients in the food and beverage industry. Vanguard used Klarity... to find companies focused on sustainability. The platform gave them better contact data and helped them create targeted outreach. As a result, they saw more and better leads. Klarity made their marketing more cost-effective and led to higher revenue.
Klarity by DemandScience helped Vanguard Renewables reach more clients in the food and beverage industry. Vanguard used Klarity... to find companies focused on sustainability. The platform gave them better contact data and helped them create targeted outreach. As a result, they saw more and better leads. Klarity made their marketing more cost-effective and led to higher revenue.
PDQ Chicken, a fast-casual chicken restaurant, faced challenges in managing guest feedback for its 50+ locations, especially from off-premise channels. They used Ovation's... tools like frictionless surveys and operational insights to gather feedback and improve operations. The Call-to-Text feature reduced phone calls, and the Winback tool helped resolve guest issues quickly. As a result, PDQ saw an increase in online reviews and saved guest interactions.
A client who delivers farm-fresh fruits and vegetables that would otherwise go to waste
- Food & Beverages
Marketing Systems Group used data fusion and advanced analytics to help a client who delivers farm-fresh fruits and vegetables. The client wanted... to learn more about their customers and expand into new markets. MSG combined internal customer data with external geodemographic and behavioral data. They used mapping, classification, and cluster analysis to find key customer traits and identify new market opportunities. This approach gave the client better insights to grow their business.
SurveyGoo ran a PR survey for ThreeSixty, a drinks company in the UK. The survey focused... on cocktails and men's moustache styles for men aged 18-45. SurveyGoo designed and hosted the survey, using images to engage respondents. The results gave insights into consumer awareness of cider brands in the UK. Data included topline tables, data tables, and summary charts.
Survio helped Foodora collect feedback from its large base of couriers. Foodora needed a... way to gather diverse data and understand its riders' needs. Survio made it easy to collect feedback and show clear graphs. Riders now feel more involved and can influence company decisions. This led to better satisfaction and smoother operations for Foodora.
Craft Society used Callexa to improve customer feedback collection. They wanted to... understand customer satisfaction better. Callexa made it easy to send Net Promoter Score surveys. Craft Society got clear insights from the responses. This helped them improve their service and customer experience.
Thematic platform helped a food and beverage company save $170,000 by analyzing comments from users and managers. This saved the... company 180 hours per month. The company achieved a 543% ROI. Thematic provided detailed insights for 8 business units and hundreds of sites. The solution removed manual effort and bias from comment analysis. Senior leadership gained alignment on what drives employee engagement.
MasterControl helped Wellington Foods move from paper-based processes to digital quality management. The company faced... growing demand and needed to scale, reduce errors, and improve compliance. By using MasterControl, Wellington Foods streamlined operations and improved accuracy. The digital system made it easier to meet regulatory requirements. This led to better efficiency and fewer mistakes in their manufacturing process.
Food & Beverages examples of Driving Business Value with Mobile Marketing
PepsiCo
- Food & Beverages
Comscore measured the impact of PepsiCo's Super Bowl LIII campaign for bubly. PepsiCo wanted to... boost bubly's brand awareness and market share in the crowded seltzer market. They ran a Super Bowl ad with Michael Bublé and used branded sponsorships. The campaign reached over 85 million viewers. Unaided awareness rose from 12% to 22% during the Super Bowl. Share of Consumer Choice for bubly doubled from 6% to 13%. PepsiCo saw strong results and praised Comscore's measurement.
Flowfinity helped Anheuser-Busch improve retail execution for its sales team. The company replaced... paper and spreadsheet systems with Flowfinity's mobile forms and workflows. Sales reps now use smartphones and tablets to complete store surveys in over 550,000 retail stores. The new system standardized survey processes, improved data quality, and enabled faster communication with distributors. Training took just an hour, and survey data is now shared within 24 hours.
OneSignal helps EatStreet boost user retention for 1. 7 million users....EatStreet uses mobile push notifications to re-engage app users. They send 2-5 notifications each week about new restaurants and promotions. OneSignal enables fast personalization, segmentation, and A/B testing with minimal engineering. EatStreet saw quick value and improved marketing efficiency.
CleverTap helped Food To Save, a Brazilian food-tech marketplace, unify customer data and automate marketing. Before CleverTap, Food... To Save struggled with manual campaigns and fragmented data. With CleverTap, they reduced time to first purchase by 66% and increased user activation by 68%. User retention rose by 10% and monthly active users grew by 43%. Automated, real-time campaigns now drive faster, more targeted engagement and higher conversions.
Burger King increased its conversion rate by 25% above the industry average using Insider's Web Push Notifications and Banner Management tools. The fast-food chain... personalized notifications to deliver relevant content, improving average order value and click-through rates. Burger King operates over 18,000 restaurants in 100 countries and employs over 34,000 people.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Food & Beverages examples of Driving Business Value with Email Marketing
McDonald's Restaurants of Canada
- Food & Beverages
Zoho Meeting helped McDonald's Restaurants of Canada improve franchise recruitment. The recruiter used... Zoho Meeting webinars instead of one-on-one calls. This change saved 18 hours each week. Webinars let her reach 40 to 100 people at once. Productivity increased by 150%. The process became faster and more effective.
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8... to send automated SMS notifications, integrating it with their ERP system and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
Mrs. Fields Famous Brands International
- Food & Beverages
Cybba’s onsite engagement solution helped Mrs. Fields Famous Brands... International boost conversions from seasonal customers. The company used onsite engagement technology to re-engage users who abandoned their carts without disrupting their experience. The solution also offered tips to increase average order value. Mrs. Fields took advantage of holiday shopping peaks and managed lower seasonal traffic for better customer engagement. The partnership with Pepperjam and Cybba led to results that exceeded expectations.
Get a Newsletter helped Majornas Bryggeri send email newsletters easily. The brewery needed... a simple tool to connect with customers, especially during the pandemic. They send two newsletters each month: one for club members and one for all customers. The open rate is about 50%. The service is easy to use and affordable, with free support available.
Epsilon helped Anheuser-Busch improve their marketing efforts. The company used... Epsilon's solutions to better connect with customers. This led to stronger engagement. Anheuser-Busch saw better results from their campaigns. The partnership made their marketing more effective.
Kit helped Nisha Vora, a vegan food blogger, launch a New York Times bestselling book. She also started... a successful paid newsletter using Kit. Kit supported her in growing her email list and business. The platform made it easier for her to reach more people and increase her revenue. Nisha used Kit to automate her business growth.
Kellogg’s wanted to support flexible work for its employees. They used hybrid... work models in their offices around the world. They used desk booking software to help different work styles and manage office space. They also used analytics to learn about office use and plan for the future. This helped them create a better return-to-office plan and improve productivity.
Cadbury used Idomoo's personalized video platform for two digital marketing campaigns. They created data-driven... videos to reach millions of people on social media. The campaigns achieved a 65% click-through rate and a 33% conversion rate. Cadbury's strategy focused on using personalized video to boost brand reach and engagement. The results show strong performance in open rates, CTR, and conversions.
Articulate Localization helped Mondelēz International translate company-wide training into 32 languages for 30,000 employees. The team built... and customized courses in-house using Articulate 360. They reduced localization costs and sped up the process. Validators edited translations directly in the course, saving time. Mondelēz now delivers global training faster and more efficiently.
Easygenerator helped Danone build a knowledge-sharing culture. Danone needed a... fast, cost-effective way to train over 100,000 employees worldwide. Traditional training methods were slow and expensive. With Easygenerator, Danone enabled employees to create their own e-learning content. In 2 years, Danone grew from 100 to over 1,000 authors in 55 countries. Training content is now produced faster and at lower cost.
Figma helped HelloFresh build a design system for its eight brands. The company used... Figma to connect over 75 designers across global hubs. Figma's design system, Zest, uses a token architecture for flexibility and consistency. Dev Mode improved collaboration between designers and engineers. Figma made design handoff faster and increased efficiency. This led to a more unified customer experience and better operational efficiency for HelloFresh.
Greetly helped Solina, a global food producer, separate customer visits from production access. Solina used Greetly... kiosks to create custom workflows for each visitor type. Badge printing made it easy to see if someone was a customer or production visitor. Production visitors signed safety documents before entry. Solina improved compliance and kept a professional visitor experience at every site.
LobbyGuard helped Algood Food Company automate visitor management at two plants. The company needed... to track over 100 visitors and contractors each week for food safety and security. LobbyGuard replaced manual logs with four kiosks, making visitor records accurate and easy to access. The system improved compliance with FSMA regulations and let Algood reassign front desk staff. Algood now screens contractors, verifies training, and keeps unwanted visitors out, ensuring plant safety and product quality.
SwipedOn helped gategroup modernize their reception area in Copenhagen, Denmark. The company needed... a fast, hygienic, and professional sign in process for visitors and employees, especially during the pandemic. SwipedOn provided a customizable, scalable solution with contactless sign in, health screening, and compliance features. gategroup rolled out SwipedOn to 16 locations, improved health and safety compliance, and automated visitor management. The system allowed them to remain operational and secure during COVID-19.
Kellogg’s wanted to support flexible work for its employees. They used hybrid... work models in their offices around the world. They used desk booking software to help different work styles and manage office space. They also used analytics to learn about office use and plan for the future. This helped them create a better return-to-office plan and improve productivity.
Traction Guest Workforce Security Platform helped Bonduelle manage contractor entry and compliance. Bonduelle replaced paper... and Excel systems with an integrated digital process using Traction Guest and Contractor Compliance. Contractors must now submit all required documents before entry, and non-compliant contractors are denied access. The system sends auto-renewal reminders for safety and insurance slips every six months. Bonduelle standardized visitor entry at over 10 facilities, improving professionalism and control.
Sage Intacct helped J&A Mitchell & Co. Ltd. upgrade from... manual processes and old software. The company needed better accounting tools to support growth and capital projects. Sage Intacct made reporting faster, improved accuracy, and simplified inter-company transactions. Bank reconciliations dropped from one day to 20 minutes per entity. Staff roles became clearer and reporting is now easy for the whole group.
Wasp's asset tracking system helped Highland Brewing Company fix their keg tracking problems. Before, they lost... kegs and had paperwork errors with a manual system. After using Wasp, they saw fast improvement in keg returns and got accurate data. The new system lowered their keg loss ratio and removed paperwork mistakes. Highland Brewing now has 100% accuracy, zero missed records, and zero missed kegs.
Overcast Video Hub helped Diageo transform its global video operations. Diageo faced slow,... costly workflows and lacked central storage for video assets. Overcast provided a cloud-native platform for central control, AI tagging, and easy collaboration. In 6 months, Diageo ingested and tagged over 500,000 videos, saved £1 million, and onboarded 60+ agencies and 1,500+ marketers. The solution made video content easy to find and reuse, cutting costs and supporting ESG goals.
PepsiCo wanted to refresh its employer brand to highlight its diverse offerings and connect employees with their work's impact. They faced the... challenge of creating a unified brand identity that resonated globally while allowing local adaptations. PepsiCo partnered with Papirfly to implement a brand management platform. This platform provided a unified visual identity, streamlined processes, and digital asset management. It empowered local teams and maintained brand consistency. PepsiCo achieved clear communication and a cohesive visual identity across regions.
Waterman Onions used a digital solution from Zebra to make their operations better. They wanted to... work faster and more efficiently. The Zebra solution helped them organize their work and improve how they do things. This made their business run smoother. The case shows how digital tools can help food companies work smarter.
Food & Beverages Clients Speak: The Impact of deploying Sales Enablement solutions
Fredman Group
- Food & Beverages
Showell helps Fredman Group keep all sales collateral updated and easy to share. The team used... Showell to update their brand and keep sales materials unified. Salespeople find Showell simple and fast for onboarding. The tool supports both internal and customer meetings. Fredman Group credits Showell for strong cooperation and recommends it for any sales-driven company.
Madhive helped a DTC wine club use CTV campaigns to reach new customers. The club wanted... to lower their cost per acquisition and find the right audience. With Madhive, they targeted specific personas and used dashboards to optimize ad frequency. The campaign got 1.8 million impressions and a 9.75% conversion rate. The wine club reduced their CPA by 90% and exceeded their goals.
Highspot helped Bunge increase win rate by 36%. Bunge unified its... go-to-market strategy and centralised content and training with Highspot. The company saw a 16% improvement in pipeline generation and a 16% boost in seller confidence. Highspot's Sales Plays and Initiative Scorecard made it easier to track and execute commercial initiatives. Integration with Salesforce gave Bunge a clear view of performance and faster decision-making.
SentiSum helps Butternut Box improve customer satisfaction and retention. The team integrates... SentiSum with Dixa to analyze support tickets and customer feedback. SentiSum reduces manual tagging and wrap-up time, letting the team help more customers. Insights from SentiSum drive product and business strategy, especially around value for money. The team now uses NPS data more effectively, identifying key drivers and reducing customer churn.
Bigtincan helped Lion Australia unify sales content and learning tools. Sales teams struggled... to find up-to-date product information during meetings. Bigtincan brought all content, coaching, analytics, and training into one platform. Learning content adoption reached 95%. Teams who completed learning activities saw a 24% boost in performance. Sales staff can now access the latest materials anytime, anywhere.
Top Stories in Food & Beverages about adoption of Video Advertising software
Sweet Baby Ray’s
- Food & Beverages
Pixability used its GCS technology to help Sweet Baby Ray’s launch a new hot sauce. The goal was... to reach millennial audiences interested in food and sports. Pixability built targeted contextual audiences and used GenAI segments like PixSports. The campaign achieved a 93% video completion rate for the sports audience. There was a 50% search lift from female viewers. The campaign saw a 4.45% positive absolute brand lift.
Beyond Meat used Simulmedia's platform to improve TV advertising. They delivered 145%... of guaranteed impressions, reaching 56 million. The average frequency was 2.01, ensuring consistent exposure. The campaign used 91.1% linear TV and 8.1% connected TV. Only 0.8% of the audience saw ads on both channels.
A health-focused beverage brand wanted to reach more people beyond their TikTok followers. They worked with... Strike Social to use influencer-led user-generated content for a holiday campaign. The campaign ran for 20 days and got over 17 million views. The video completion rate was 20% higher than their target. The cost per thousand views was 32% lower than the brand's usual cost.
Zefr helped McCain Foods boost brand awareness and sales in the US for their quick-cook potato products. McCain Foods used... Zefr's contextual targeting to reach adults 25-54 in key markets. The campaign used third-party measurement from Kantar Millward Brown and Nielsen Catalina Solutions. Results included a 9% lift in incremental sales and over $800,000 in incremental retail sales. The campaign also reached new, lapsed, and never buyers, and was a finalist for the 2024 ThinkLA Idea Awards.
Food & Beverages Success stories in Driving ROI and Results using Community Management solutions
Grubhub
- Food & Beverages
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
HelloFresh needed a market research tool to support agile and decentralized research. They chose QuestionPro... to allow different departments to conduct projects quickly and independently. The challenge was to find a platform that was intuitive for all stakeholders and maintained data quality. QuestionPro's solutions helped HelloFresh manage these challenges effectively.
Insightrix Online Voting helped SaskCanola run its 2014 Board of Directors election online for the first time. SaskCanola needed a... secure and easy way to move from paper ballots to online voting for its 26,000 members. Insightrix ran a test election and got approval from the Agri-Food Council. Over 500 members voted online, and less than 50 used paper ballots. SaskCanola staff and board gained confidence in the new system and plan to use it again.
DoorDash partnered with Fandom to promote their new motion comic series, 'The Dashers,' during the release of Black Panther: Wakanda Forever. They targeted Marvel... fans on Fandom, who are more likely to seek gig economy jobs. DoorDash integrated their message and video into Marvel-related wikis at peak traffic times. The campaign aimed to recruit new Dashers and boost awareness of the comic. The partnership drove engagement and helped DoorDash attract new delivery staff.
Perenso helped Gordon Food Service improve their trade show experience. Gordon Food Service... needed a stable system for accurate orders and leads. Perenso provided an easy-to-access platform with custom iPad ordering and clear reporting. The solution made the show run smoothly for hosts, vendors, and attendees. Gordon Food Service used Perenso for trade show ordering, event registration, and mobile event apps.
Happy Visitor helped Mtr Foods Ltd automate their visitor management process. The system provided... a new way to manage visitor passes. Mtr Foods Ltd also used features for delivery vehicle management, guard patrolling, and material management. The solution aimed to streamline operations and improve security. The company benefited from digital tracking, paperless registers, and better asset management. These tools helped Mtr Foods Ltd improve workflow and operational efficiency.
Eventtia helped Pernod Ricard Group digitize and scale its global event strategy. The company faced... challenges with complex event management and disconnected data across many brands and countries. Eventtia provided a centralized platform for event planning, data integration, and local team flexibility. Pernod Ricard unified hundreds of users in 160 countries on one system. Teams now spend less time on logistics and more on creating great experiences. The solution improved data-driven decisions and stronger audience connections.
KraftHeinz needed a way to manage their famous Wienermobile and Nutmobile mobile tours. They worked with... MainEvent to create a software solution for scheduling, event requests, and data collection. The new system lets them handle thousands of event requests, manage logistics, and collect detailed event data. KraftHeinz can now approve events with one click and use dashboards to track everything. The solution helped them run hundreds of events each year and even saw a spike in wedding proposal requests after a viral story.
Food & Beverages Clients Speak: The Impact of deploying Help Desk solutions
Oberweis Dairy
- Food & Beverages
BOSSDesk helped Oberweis Dairy improve service delivery and efficiency. The company needed... a modern help desk with automation and easy access for diverse teams. BOSSDesk was chosen for its customizable service catalog and fast setup, going live in just 4 days. Automated ticketing, routing rules, and a knowledgebase made processes simpler and faster. Custom dashboards improved management and response times. Employees could easily request support for IT, maintenance, and customer issues.
SysAid helped ORIOR automate IT workflows using Automate Joe. The company faced... issues with lost offboarding requests and slow onboarding due to a 10% monthly turnover. SysAid automated on- and offboarding, added a self-service portal, and used Workflow Designer for new workflows. IT saved about four hours per onboarding or offboarding. End users got faster service and better communication. ORIOR's IT team saw improved productivity and compliance.
DigitalGenius helped Bella+Duke reduce subscription cancellations by 30% using an AI-powered widget called Digby. The tool gives... personalized offers based on why customers want to cancel. It also connects customers to vet nutritionists for expert advice. The project led to a 92% customer satisfaction score for cancellation cases. Each saved cancellation results in three more orders per customer and adds £150 in lifetime value.
next4biz CRM helped Yıldız Holding manage customer service from one screen. The company needed... to handle high product volumes and customer feedback across 34 brands. They chose next4biz for customer service management in 2017 after a detailed selection process. The solution lets their Customer Contact Center resolve issues by coordinating field and production teams. Sales managers use next4biz to meet customers face-to-face and address complaints quickly. This approach supports Yıldız Holding’s customer-first culture and improves complaint management.
How Field Sales is Delivering ROI for Food & Beverages Leaders
Grubhub
- Food & Beverages
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
A leading coffee distributor in the Middle East
- Food & Beverages
A leading coffee distributor in the Middle East wanted to automate delivery confirmations and notifications. They used Reson8... to send automated SMS notifications, integrating it with their ERP system and online shopping portal. This allowed customers to easily schedule or reschedule deliveries. The integration saved time, simplified the delivery process, and improved customer experience.
Promomash CPGenius for Deductions helped 4th & Heart manage trade deductions more efficiently. The company faced... time-consuming, error-prone deduction tracking and dispute resolution. Promomash provided a tailored, integrated solution that fit their accounting workflows and QuickBooks Online. In 2024, 4th & Heart achieved a 4.6X return on service cost from recovered invalid deductions. The finance team now saves tens of hours each month and enjoys improved morale and data confidence.
Rockcliffe Group, a halal frozen foods manufacturer and importer, faced challenges with inefficient order management and admin tasks. Before using Skynamo,... reps struggled with tracking store visits and managing orders, leading to missed opportunities. Skynamo's field sales app transformed their operations by enabling real-time order placement and integration with their Sage accounting system. This change saved hours on admin work and improved customer service. The app also provided reps with essential information on-the-go, enhancing efficiency and allowing more store visits, which increased business opportunities.
Top Stories in Food & Beverages about adoption of SMS Marketing software
Counter Culture Coffee
- Food & Beverages
Medallia helped Counter Culture Coffee improve their direct to consumer customer experience. The company used... Medallia's platform to collect feedback and understand customer needs. This led to better service for their customers. The case highlights how Medallia supports food and beverage brands in building strong customer relationships.
BulkSMS. com helped Cafféluxe...boost sales during the pandemic lockdown. Cafféluxe used SMS to reach customers when email was less effective. Their first SMS campaign brought in 38% more revenue than email. SMS also delivered 10 times more sales than their flyer drop campaign. The instant nature of SMS gave them fast ROI and helped support other small brands.
Voodoo SMS helped The Skinny Bakery boost sales using SMS marketing. The bakery integrated... Voodoo SMS with their Shopify store to send automated order confirmations and updates. They also used the platform to run bulk SMS campaigns. After sending an SMS broadcast, sales increased by 100% compared to the previous day and site visits doubled. The Skinny Bakery found SMS more effective than email for driving sales.
Textmagic helped Nestlé improve employee communication. Nestlé used mass... texting to reach staff quickly. The solution made it easy to send messages to many employees at once. This improved how fast and clearly Nestlé could share important updates. The company saw better engagement from their team.
How CPQ is Delivering ROI for Food & Beverages Leaders
Molson Coors
- Food & Beverages
Vendavo helped Molson Coors improve their pricing strategy. The company needed... to manage complex pricing across many products and regions. Vendavo centralized and standardized their pricing processes. The pricing team now sets and manages prices faster and more accurately. This reduced pricing errors and improved trust in the team. Molson Coors can now respond quickly to market changes and save time on pricing tasks.
Carlsberg Group used Blue Yonder's Transportation Management to move its supply chain to the cloud in just three months. The company wanted... to go digital first as part of its 'Zero & Beyond' strategy. Carlsberg is one of the leading brewery groups in the world. Tomas Tomasson, service owner for logistics and transportation, shared their experience in a Blue Yonder Live session. The case highlights Carlsberg's fast digital transformation in supply chain management.
PROS Real-Time Pricing Engine helped Fonterra solve three big problems. Fonterra needed to... support growing eCommerce, real-time pricing, and better price accuracy. With PROS, Fonterra gave customers a smooth omni-channel pricing experience. They cut real-time price calculations by about 95%. They also lowered cost-to-serve as their business grew fast.
Food & Beverages examples of Driving Business Value with Bot Platform
Jocko Fuel
- Food & Beverages
Octane AI helped Jocko Fuel build a supplement quiz for their customers. Jocko Fuel wanted... to improve engagement and collect better customer data. The quiz asks about age, activity, and health goals, then recommends the right products. Jocko Fuel uses the quiz data to personalize emails and SMS, and to guide product development. The quiz achieved a 90%+ completion rate, showing strong customer engagement.
Automation Anywhere helped Cargill automate 236 processes over five years. Cargill used intelligent... automation for tasks like order entry and vendor deactivation. The company saved $19 million and captured 700 automation opportunities. Automation improved efficiency and customer satisfaction. Cargill now has more standardized and touchless processes across global operations.
Avaamo built a Bakery Services Virtual Assistant for Cargill. Cargill wanted to... help bakers and confectionery customers learn about new oils, fats, and healthy ingredients. The virtual assistant shares information and answers questions about Cargill's products. It is available on WhatsApp in Asia for easy access. This digital solution helps Cargill engage and support its customers with advanced product information.
Top Stories in Food & Beverages about adoption of Lead Generation software
An emerging beverage brand
- Food & Beverages
Semcasting Mobile Footprints helped an emerging beverage brand launch a new product in select US test stores. The brand targeted... active, healthy, environmentally conscious millennials with high incomes. Semcasting segmented store visitors and delivered digital ads to a test group, while a control group received no ads. 24% of the target audience visited the store, and 73% were reached with ads. Stores with targeted ads saw 3X more sales than control stores.
LeadGenius helped DoorDash clean and enrich their CRM. DoorDash had 250,000... incomplete company records that sales and marketing could not use. LeadGenius removed bad data and added 35,000 new target restaurants. They found 10% more viable restaurants in 850 North American cities. The CRM enrichment rate reached 73%.
Uniqode QR Codes helped Canada Beef connect with customers, retailers, and restaurants. They used dynamic... QR Codes on packaging, ads, and posters to share recipes and nutrition info. The platform's analytics let them track scans and adjust campaigns. Canada Beef learned more about their audience and improved engagement. The easy-to-use design and support team made implementation smooth.
Natterbox Cloud PBX helped Naked Wines cut abandoned calls from 20-30% to under 3%. The solution integrated... with Salesforce and gave real-time call data. Naked Wines used custom call routing and wallboards to meet their 20-second response KPI. Average wait times dropped from 60 to 20-30 seconds, and sometimes as low as 10-15 seconds. Customer satisfaction and loyalty improved with faster, more personal service.
Genesys Cloud CX helped Robinhood improve its food delivery customer experience. The platform enabled... personalized and seamless support for users. Robinhood used AI-powered tools to manage customer journeys. The solution made it easier for Robinhood to connect with customers on different channels. This led to better service and higher satisfaction for food delivery customers.
MightyCall helped Homegrown, a sustainable sandwich shop, manage rapid growth and maintain a professional image. The virtual phone... system let them route calls to all stores and headquarters through one number. This made it easy for customers and investors to reach the right location. Homegrown used features like auto receptionist, call routing, and professional voice greetings. The system saved costs and improved order handling, supporting their expansion beyond Seattle.
Food & Beverages Clients Speak: The Impact of deploying Sales Intelligence solutions
everest (Vivartia Group)
- Food & Beverages
Pobuca helped everest, part of Vivartia Group, build a loyalty scheme and create an omnichannel approach for its members. The challenge was... to collect customer data from both physical stores and online orders, then combine it to form unified customer profiles. Pobuca enabled everest to understand customer behavior and segment their database into relevant personas. The solution focused on customer loyalty, engagement, and advanced analytics for better customer experience management.
Quantrix Modeler helped Litehouse Foods improve business modeling and financial planning. The finance team... used Quantrix to build models over 10 times faster than with Excel. They reduced the time to update 7,000 GL accounts from 10 hours to just 15 minutes. This made their modeling process much more efficient. Quantrix enabled self-service modeling for Litehouse Foods.
Pernod Ricard wanted to understand the skills of their 19,550 employees across many countries. They needed a... new way to organize and track these skills for better planning. They used Lightcast data and Talent Transform™ to build a new skills architecture and connect it with Workday. Lightcast helped them map and update their skills, and made sure the system worked with their HR tools. Now, Pernod Ricard uses a custom dashboard to track skill usage and stay ready for new trends.
How Video Platform is Delivering ROI for Food & Beverages Leaders
Tastewise
- Food & Beverages
Tastewise wanted to expand their reach and get more leads. They used Kaltura... to improve their virtual webinars and event strategies. They started using event templates, automated processes, and advanced analytics. This helped them reach more people and engage their audience better. They also made event production easier and made decisions based on data. As a result, they saved time and money.
Carlsberg wanted to run a big campaign during the Euro2020 football championship. They used the... Playable gamification platform to manage a 'code on pack' promotion. The platform made it easy to set up and run the campaign. Carlsberg saw a redemption rate twice as high as usual. Website traffic increased by 1,500%. People spent 2.5 times more time on the website per visit. The campaign was easy to manage and gave great results.
Rapt Media's interactive video platform powered 'A Taste of AB InBev,' a recruitment tool for Anheuser-Busch InBev. The video lets... job candidates experience AB InBev's culture and see if they fit. Recruitment agency Havas People created the experience. The project won a 2015 RAD award for recruitment marketing. The platform helps boost engagement and learning for users.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Fiix CMMS helped Scottish Sea Farms improve maintenance control and pass food audits. The company faced... frequent audits and needed a way to track machinery and maintenance. They tried Fiix for a month and quickly adopted it across all six facilities. After using Fiix, they achieved a 85% maintenance completion rate and passed six years of food audits without failure. The system made it easy to manage work orders and adapt to changing needs.
XSOL helped Frucor capture and share expert knowledge across the company. Before XSOL, staff... relied on a few experts and outdated documentation. XSOL created a reliable, accessible knowledge base. Teams now collaborate better and use a common language. New staff learn faster and everyone is more self-reliant. Frucor reduced key-person risk and improved oversight for high-risk IS projects.
PowerReviews helped Torani collect over 35,000 product reviews with an average rating of 4. 7 stars. Torani...boosted native review collection by 167% year-over-year and achieved a 90% review completion rate with product sampling. The Brand Health Benchmarking tool gave Torani insights into customer sentiment and keyword trends. Multiple teams at Torani use PowerReviews analytics to improve customer experience and product development. Torani uses these tools to compare performance against competitors and drive sales across channels.
FeedCheck helps The Cornish Bakery manage customer reviews across 44 UK locations. The bakery uses... FeedCheck to quickly gather and analyze feedback from Google and TripAdvisor. This feedback guides decisions on pricing, menu items, and service. The platform allows the team to benchmark performance and improve customer satisfaction. FeedCheck supports a people-first approach and helps the business adapt to challenges.
EmbedSocial helped Pepe’s Pizzeria Napoletana show real Instagram posts on their website. This let new... customers see real photos and happy diners. In just 18 days, the Instagram feed got 33,000 views. This helped build trust and excitement before people visited. Pepe’s used user-generated content to boost their online presence and attract more guests.
Food & Beverages Clients Speak: The Impact of deploying Project Management solutions
Nestlé
- Food & Beverages
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Cloud Coach helped Hostess Brands improve project efficiency. Hostess used to... manage projects with siloed tools and manual spreadsheets. Cloud Coach provided a single solution on Salesforce. Hostess now uses real-time dashboards, custom stage gate processes, and automated workflows. Teams can make better decisions and track all projects in one place.
Food & Beverages Success stories in Driving ROI and Results using Advocacy Marketing solutions
American Dream Nut Butter
- Food & Beverages
BrandChamp helped American Dream Nut Butter improve their brand ambassador program. Before BrandChamp, they... struggled with manual rewards and low engagement. With BrandChamp, they gamified the program, automated rewards, and made it easy to manage. In 2023, their ambassador program grew by 98%. Ambassadors created over 21,000 pieces of user-generated content and shared content more than 6,500 times. BrandChamp made the program more engaging and helped increase referrals and sales.
Bulbshare helped Nestlé Cereals build a global insight community. The goal was... to get fast, targeted feedback from consumers in 14 international markets. Bulbshare provided an always-on community for co-creating brand positioning, advertising, and product ideas. Since 2019, Nestlé Cereals engaged tens of thousands of consumers and collected millions of data points each year. The solution delivered 7 times more value than previous insight tools.
Food & Beverages Success stories in Driving ROI and Results using Field Service Management solutions
Merit Foods
- Food & Beverages
DispatchTrack helped Merit Foods improve customer service. The platform made... sure customers did not have to wait for callbacks. Merit Foods used DispatchTrack to keep customers happy. The solution gave them a better way to help customers. The testimonial highlights improved customer experience with DispatchTrack.
Route4Me helped Fresh Harvest cut route planning time from six hours to just 15 minutes a day. The Atlanta-based food... delivery company now delivers 3,000 to 6,000 boxes weekly with only 15 drivers. Route4Me reduced Fresh Harvest's non-deliveries by 30-40%, achieving a missed delivery rate of just 0.5%. The platform's API integrates with Fresh Harvest's eCommerce system, making deliveries fast and reliable. Fresh Harvest supports local farmers and employs Burmese refugees, strengthening the community.
Measuring Security Success in Food & Beverages Deployments
Urschel Laboratories
- Food & Beverages
OpenLM helped Urschel Laboratories fix license squatting. Before, users held... onto Solidworks licenses, causing downtime and wasted money. The team had no way to see who used licenses. Misty Ratzlaff, the tool crib supervisor, spent hours tracking down users. With OpenLM, Urschel gained control and transparency. They cut licensing costs and improved reporting. Employees now spend less time managing licenses and more time working.
A food manufacturing conglomerate with more than 30,000 employees worldwide
- Food & Beverages
Flexera Cloud Cost Optimization helped a global food manufacturing conglomerate control cloud costs. The company had... over 30,000 employees and $13 billion in sales. They needed better management for their growing multi-cloud environment. Flexera provided a roadmap and automated policies to reduce waste. In five months, the company saved 12.22% on total cloud spend and 15.21% on Amazon EC2.
Food & Beverages Success stories in Driving ROI and Results using Customer Data Platform solutions
Heineken
- Food & Beverages
CHEQ Privacy helped Heineken manage cookie consent across devices and platforms. Heineken faced repeated... consent requests that hurt user experience. CHEQ unified consent, making it easy for users to opt in once. Heineken improved opt-in rates and customer data. They avoided $11,654 in fines and inspected 4,699 requests. The solution made users happier and kept Heineken compliant with privacy laws.
Mapp Marketing Cloud helped DIAGEO centralize first-party customer data for global campaigns. DIAGEO needed data... consistency across brands and regions. The solution unified customer data and enabled automated, personalized campaigns at scale. DIAGEO outperformed industry benchmarks on engagement rates. The company saw growth in first-party opt-ins and improved click-to-open rates. Mapp's platform supported email and SMS marketing, empowering brand managers with flexible content management.
SpecPage helps Dr. Oetker manage product... data and support quality standards. Dr. Oetker uses SpecPage for product development and administration. The software is efficient, easy to use, and meets all their needs. Dr. Oetker operates in over 40 countries and has more than 5,000 employees. The solution supports their commitment to quality and global growth.
Arkestro Predictive Procurement Platform helped Materne run an RFP on cartons. Materne used Arkestro... to improve supplier network strength and cut costs. The platform enabled better procurement decisions. Materne achieved savings and streamlined their sourcing process. This case highlights Arkestro's impact in the food and beverage industry.
Paylocity helped Hissho Sushi automate HR and payroll for 350+ employees. The company switched... to Paylocity to handle rapid growth and a remote workforce. Geofencing and mobile time tracking replaced paper-based processes. Payroll processing time dropped from two days to less than half a day. Hissho Sushi saw cost savings and 100% adoption of the new system.
The Carvalho Group (Dunkin' Donuts franchise owner)
- Food & Beverages
Checkwriters HR Premier and Onboarding helped The Carvalho Group, a Dunkin' Donuts franchise owner, manage HR tasks for over 100 employees. The business needed... a safe work environment and career growth for staff. Checkwriters provided tools for applicant tracking, onboarding, and HR management. The Carvalho Group chose Checkwriters for its reliable support and user-friendly platform.
Unbounce helped Love Child Organics grow their email list. The brand started... with 2,000 email subscribers. Using Unbounce landing pages and social ads, they reached over 16,000 subscribers in about a year. The challenge was turning Instagram followers into email subscribers. The solution was to use targeted landing pages to collect emails. This gave the brand a direct way to reach customers and boost future sales.
Glassbox helped Nestlé Recetas improve digital engagement across Latin America. Nestlé struggled with... fragmented data and inconsistent templates, making it hard to compare user behavior across regions. Glassbox unified insights from millions of users in seven countries. The platform enabled Nestlé to spot trends, fix friction points, and optimize user experience. This helped Nestlé move closer to its goal of being the top culinary community in LATAM.
Food & Beverages examples of Driving Business Value with Digital Analytics
New Belgium Brewing
- Food & Beverages
VMware vSAN helped New Belgium Brewing improve their IT operations. The company used... VMware vSAN to manage data and support business growth. This solution made their systems more reliable. It also helped them scale as they expanded. New Belgium Brewing saw better performance and easier management with VMware vSAN.
Supermetrics helped Nestlé save 80% of the time spent on marketing reporting. Before Supermetrics, Nestlé... brand managers relied on agencies for data visibility. With Supermetrics, the team automated marketing reporting and created Google Data Studio dashboards. This let Nestlé focus on data analysis and make faster business decisions. The global Data & Analytics team could act local and think global using real-time data.
Food & Beverages Clients Speak: The Impact of deploying Referral Marketing solutions
Cheese Therapy
- Food & Beverages
ReferralHero helped Cheese Therapy run a viral contest referral program. Cheese Therapy wanted... to get more customers and support local cheese makers. They used ReferralHero to launch a contest with prizes for top referrers and daily winners. In 7 days, they got over 4,000 new subscribers. The campaign ended with 5,498 subscribers and 1,517 referrals. The contest boosted brand awareness and created strong customer engagement.
Soreto’s referral technology helped Protein Works boost sales by 58%. The company used... Soreto to create post-purchase referral journeys in the UK, Germany, France, and Ireland. Customers shared discount codes with friends, driving organic social reach and new customer acquisition. Protein Works saw a 58% increase in sales, 75% higher click-through rates, and 53% more revenue. Soreto’s platform enabled fast A/B testing, dynamic rewards, and seamless integration for ongoing growth.
A bakery-cafe chain used Google Cloud Platform to improve its loyalty program. The company wanted... to make its rewards program better for customers. ZS helped by building a cloud-based solution. This made the loyalty program faster and easier to use. The new system helped the chain give customers more personalized offers.
Bravon helped Apperitivo connect beer lovers, sellers, trainers, and partners on one gamified platform. The challenge was... to unite all stakeholders and track performance in a single space. Bravon provided a solution with direct communication, performance rewards, and a shared wallet. 93% of users felt added value, 85% found rewards appealing, and 77% rated challenges as highly engaging. Users enjoyed the platform and wanted to keep using it.
SPS Commerce Fulfillment helped Barilla Australia improve its supply chain. Barilla needed to... meet growing demand and make its processes faster. They wanted to use more automation and reduce manual work. SPS Commerce Fulfillment let them connect their new ERP system with customers and warehouse partners using EDI. This made order handling easier and less manual. Barilla became more efficient and ready for global growth.
SPS Commerce Fulfillment helped Barilla Australia improve its supply chain. Barilla needed to... meet growing demand and make its processes faster. They wanted to use more automation and reduce manual work. SPS Commerce Fulfillment let them connect their new ERP system with customers and warehouse partners using EDI. This made order handling easier and less manual. Barilla became more efficient and ready for global growth.
Food & Beverages Clients Speak: The Impact of deploying Demand Side Platform solutions
A health food brand
- Food & Beverages
Choozle helped a health food brand boost online sales with a full-funnel digital advertising campaign. The brand used... connected TV, desktop, and mobile targeting to reach shoppers at every stage. Retargeting kept the brand in front of website visitors. The campaign achieved a 92% video completion rate on connected TV. Retargeting strategies delivered a 1.64x return on ad spend.
Emplifi helped Jägermeister unify over 150 global social media accounts into one platform. Before Emplifi, Jägermeister... struggled with fragmented tools and inconsistent data across regions. Emplifi provided a single dashboard, standardized KPIs, and automated reporting. Jägermeister now saves over 100 hours each month on reporting. The team can benchmark performance and collaborate across markets with clarity and consistency.
Nestlé partnered with RightAnswers by Upland to improve their IT customer support. This helped reduce... demand on support teams and improved the end user experience. Nestlé is the world's largest food and beverage company.
Talon. One helped Carlsberg...cut promotion-related support tickets by 90%. Carlsberg needed a scalable promotion engine for global B2B campaigns. Talon.One enabled them to create millions of personalized coupons and referral codes. Carlsberg now uses customer profile and session data to build targeted promotions. The integration was quick and allowed Carlsberg to launch in global markets.
Top Stories in Food & Beverages about adoption of Local Marketing software
Alsea Iberia
- Food & Beverages
Localistico helped Alsea Iberia improve their reputation management. Alsea automated review... responses using approved templates. They responded to over 95% of reviews. This saved time and kept responses on-brand. Staff focused on sensitive reviews. Alsea managed reviews from more than 1200 venues in one tool.
Yext Knowledge Graph helps Caribou Coffee manage and publish accurate menu and service information for over 500 locations in the U. S. Before Yext,...Caribou Coffee used spreadsheets and multiple systems, which was not scalable. With Yext, they use Listings, Reviews, Pages, Analytics, and Knowledge Graph to keep information up to date across all channels. Local stores can make real-time updates for closures or product sellouts. This builds customer trust and supports business growth.
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Jostle helped Harris+Hoole connect their teams and build a strong company culture. H+H used Jostle... to keep their dispersed baristas in touch and share ideas. The platform made onboarding new employees easy and fast. Employees could quickly find information and connect with each other. H+H rolled out Jostle quickly and found it simple to use. Leaders say Jostle gave them the energy and alignment needed for rapid growth.
Livestorm helped Freshly run company meetings during a big change. Freshly needed a... secure, browser-based video platform for remote team communication. Livestorm let employees join meetings from any device, even in food packaging plants. Over 1,000 employees joined meetings with real-time Q&A and polls. Freshly found Livestorm easy to use and secure, making large meetings simple and engaging.
SightCall helped Kraft Heinz keep food safety inspections running during COVID-19. Kraft Heinz used... SightCall for remote audits, document sharing, and live video inspections. The platform let experts guide on-site staff, use AR annotations, and store visual records. Kraft Heinz reduced travel, made inspections faster, and increased the number of audits. Employees and partners gave strong positive feedback on the new process.
Food & Beverages examples of Driving Business Value with Website Builder
Koffie in de Bakkerij
- Food & Beverages
AppMachine helped Koffie in de Bakkerij create a mobile app for their café. The app shows... the menu and team, and lets customers pick what they want before visiting. Customers get coupons and can see gluten-free options. The café's coffee won 9 stars in a Dutch National Coffee Test. The app makes it easy for people to enjoy artisan ice cream and fresh coffee.
Five Tier Connect helped popchips launch The Year of Pop campaign. The challenge was... to create a viral campaign for a major brand, as featured on AMC's "The Pitch." Five Tier built a campaign that encouraged sharing and engagement. The campaign received millions of submissions and high visibility. During the campaign, popchips sales doubled and brand recognition grew in a competitive market.
Top Stories in Food & Beverages about adoption of Sales Forecasting software
Volcano Coffee Works
- Food & Beverages
Unleashed B2B eCommerce store helped Volcano Coffee Works handle rapid growth and keep customers happy. Before Unleashed, they... wasted two days a week managing orders with Excel. The B2B store let wholesale customers order online anytime, saving time for both staff and clients. Orders now sync with Shopify and Xero, making accounting easier. Unleashed listened to feedback and quickly added features Volcano Coffee Works needed.
Minitab helped Anheuser-Busch InBev reduce planned downtime in their breweries. The company wanted... to make more types of beer but faced more downtime with each new brand. Using Minitab, a Lean Six Sigma team analyzed data and found ways to cut downtime and save money. They set goals to reduce downtime by 30% and cut costs by $200,000. The team also created a toolkit to help other breweries use the same methods worldwide.
Food & Beverages Clients Speak: The Impact of deploying Data Security solutions
Global food vendor
- Food & Beverages
Pagefreezer helped a global food vendor create court-ready digital archives. The company needed... a reliable way to store and access records for legal compliance. Pagefreezer provided digital archiving software for secure evidence collection. This solution made it easier for the vendor to meet legal requirements and respond to court requests.
Mimecast helped Au Bon Pain cut eDiscovery time from weeks to one hour, saving over $10,000 per request. The cloud-based email... system enabled seamless failover, saving $100,000 in replication costs. Mimecast blocked spam, reduced false positives, and improved network performance. The IT team spent less time on email management and more on key business tasks. Au Bon Pain gained advanced email security, archiving, and business continuity for the same cost as their old solution.
How Personalization is Delivering ROI for Food & Beverages Leaders
Grubhub
- Food & Beverages
Salesforce automation helped Grubhub increase sales activity by 25%. Grubhub used automation... tools to make their sales process faster. The solution made it easier for their team to work. Grubhub saw more sales actions after using the product. The company improved how they manage sales tasks. This led to better results for their business.
Food & Beverages Success stories in Driving ROI and Results using Live Chat solutions
Jägermeister
- Food & Beverages
Emplifi helped Jägermeister unify over 150 global social media accounts into one platform. Before Emplifi, Jägermeister... struggled with fragmented tools and inconsistent data across regions. Emplifi provided a single dashboard, standardized KPIs, and automated reporting. Jägermeister now saves over 100 hours each month on reporting. The team can benchmark performance and collaborate across markets with clarity and consistency.
Top Stories in Food & Beverages about adoption of Public Relations software
Planetarians
- Food & Beverages
JustReachOut helped Planetarians, a company upcycling sunflower oilcake into high protein chips, improve their PR outreach. The founder faced... rejection from journalists and poor results from a PR agency. Using JustReachOut, he learned to target pitches and think like a journalist. He tested different pitch angles and worked with the Outreach Team. This led to local media coverage, an interview with ABC News, and an invitation from the New York Times. The company gained more attention in niche food publications.
Food & Beverages examples of Driving Business Value with Talent Management
Edrington
- Food & Beverages
LearnUpon and Degreed helped Edrington create a single learning hub for 2,500 employees. The company wanted... to improve employee performance and make learning easier to manage. Edrington used both platforms together for seamless training and skill development. They reached 85% learner engagement in the first year. The number of mandatory courses delivered doubled. Employees enrolled in 28,000 courses since the launch. The solution saved many hours by automating learning tasks.
Food & Beverages Success stories in Driving ROI and Results using Display Advertising solutions
Mrs. Fields Famous Brands International
- Food & Beverages
Cybba’s onsite engagement solution helped Mrs. Fields Famous Brands... International boost conversions from seasonal customers. The company used onsite engagement technology to re-engage users who abandoned their carts without disrupting their experience. The solution also offered tips to increase average order value. Mrs. Fields took advantage of holiday shopping peaks and managed lower seasonal traffic for better customer engagement. The partnership with Pepperjam and Cybba led to results that exceeded expectations.
Top Stories in Food & Beverages about adoption of Endpoint Security software
Gourmet Gift Baskets
- Food & Beverages
Fastly helped Gourmet Gift Baskets improve website speed and deliver a better online shopping experience. The company faced... high traffic and needed fast, personalized pages for customers. Fastly's Delivery, Image Optimizer, and Professional Services made the site faster and more reliable. The solution allowed for quick cache purges and better Core Web Vitals scores. During holiday seasons, Fastly support helped manage triple the usual traffic without issues.
How Email Security is Delivering ROI for Food & Beverages Leaders
Madeta a.s.
- Food & Beverages
IceWarp helped Madeta a. s., the largest...milk processor in the Czech Republic, unify communication for over 800 employees. Madeta chose IceWarp for its affordable price, saving 60,000 EUR initially and hundreds of thousands of EURs over 12 years. Employees use IceWarp’s Email, TeamChat, and Calendar daily for smooth operations. The solution offers stable administration and a single platform for all features. Madeta looks forward to new upgrades to further improve communication and product quality.
Food & Beverages Success stories in Driving ROI and Results using Sweepstakes solutions
Beam Suntory
- Food & Beverages
Snipp Contests & Promotions helped Beam Suntory run a sweepstakes to promote their brands. The program aimed... to drive purchases, gain floorspace, and educate consumers. Consumers from key states registered on a gated website for a chance to win. The sweepstakes was available in English and Spanish. Snipp managed the draws, winner outreach, and reward fulfillment. Five winners received a Big Green Egg grill and table.
Payfacile helps Lighty® sell healthy food boxes online. Lighty® wanted a... flexible way to manage subscriptions for their customers. With Payfacile, they set up an easy subscription system that lets customers join or leave anytime. The setup was fast, taking only one day. Lighty® values the simple interface and helpful support from Payfacile.
Bob Evans Farms used InMarket to promote their new Mashed Cauliflower side dish. The goal was... to increase awareness and sales in grocery stores. They used immersive creative ads and targeted shoppers with mobile ads at key moments. The campaign drove record engagement and won several industry awards. Bob Evans Farms saw increased awareness and strong campaign results.
Powtoon helps Nestlé create branded training videos quickly. The team replaced... long documents with short, engaging videos. They made over 2,000 videos and trained more than 650 colleagues. Engagement increased by 16%. Powtoon’s templates and branding tools made it easy to keep content on-brand. Employees now ask how to make their own videos.
Ringostat's IVR system helped OptiFeed, a Polish horse feed company, save up to 1 working hour per day. OptiFeed needed a... better way to handle many long customer calls about animal diets. With Ringostat, calls are routed quickly to the right specialist using IVR. Missed calls are tracked and returned fast. The owner says automation improved efficiency and customer service. OptiFeed values Ringostat's quick support and professional approach.
Food & Beverages examples of Driving Business Value with POS
Gordon Food Service
- Food & Beverages
Perenso helped Gordon Food Service improve their trade show experience. Gordon Food Service... needed a stable system for accurate orders and leads. Perenso provided an easy-to-access platform with custom iPad ordering and clear reporting. The solution made the show run smoothly for hosts, vendors, and attendees. Gordon Food Service used Perenso for trade show ordering, event registration, and mobile event apps.
Measuring SEO Success in Food & Beverages Deployments
Danone
- Food & Beverages
Conductor Website Monitoring helped Danone save hundreds of thousands of Euros. Danone replaced a... costly in-house website monitoring tool with Conductor. The new solution let them monitor over 600 websites and 1.5 million URLs. Danone integrated Conductor data into their global marketing portal. The switch freed up budgets and saved hours of manual work each month. Automation and easy onboarding made the transition fast and effective.
Rossum and Coupa helped Deliveroo automate invoice processing across 11 countries. Deliveroo cut HOP... invoice processing time from 15 minutes to 45 seconds. Efficiency increased 23 times, with 97.6% data extraction accuracy. Over 500 users adopted the new system daily. The solution improved governance and reporting for procurement and finance teams.
Food & Beverages Clients Speak: The Impact of deploying Sales Analytics solutions
Prosperity Organics
- Food & Beverages
Bedrock Analytics helped Prosperity Organics, maker of Melt plant-based butter, grow in the natural and organic food market. Prosperity Organics faced... challenges breaking into big retail chains and handling complex retail data. Bedrock Analytics provided data analytics tools to help them compete with larger brands and win more shelf space. The solution enabled Prosperity Organics to open new retail channels and expand their market presence.
ThinkSurvey helped New Norm Foods validate their plant-based milk products in India. New Norm Foods... needed to know if people wanted plant-based dairy and who would buy it. ThinkSurvey used their audience panel to collect real data from urban consumers. The research showed strong demand and helped New Norm Foods set the right price and product position. With this data, New Norm Foods launched a café to test their products and connect with customers.
Brown Brothers wanted to improve awareness and sales for their Prosecco and fruity wines. They needed to... adapt to cookieless targeting and keep customers engaged. Working with Hatched and Nexxen, they used the Nexxen Data Platform and Hatched ID to manage and use their first-party data. This helped them reach new high-value audiences and run a successful promotion. The campaign was their most successful engagement and on-pack promotion.
Measuring CRM All-in-One Success in Food & Beverages Deployments
Hill Street Marketing
- Food & Beverages
1CRM Professional Edition helped Hill Street Marketing manage sales, order processing, invoicing, and email blasts across four time zones. The team switched... from another CRM to 1CRM for its flexibility and cost-effectiveness. 1CRM enabled quick access to customer communications, better business organization, and easy integration with other products. The company customized 1CRM to fit their needs and now manages products in over 5,000 stores. Staff found 1CRM easy to use and efficient for daily business tasks.
Juphy AI helped Amparo Repostería improve customer engagement and sales in their baking supply business. Customers faced confusion... and cart abandonment due to too many product choices. Juphy AI used smart product recommendations and automated support to guide shoppers and answer questions. In 4 months, Juphy AI managed 675 customer interactions and delivered 284 personalized recommendations, resulting in 3 direct sales in the first week. The solution also saved over 52 hours of manual support time and improved customer satisfaction with 24/7 assistance.
Coca-Cola South Africa Contact Center
- Food & Beverages
DaVinci integrated with Dynamics 365 at Coca-Cola South Africa Contact Center. The center needed... to improve call handling, email management, and order capture. DaVinci unified Genesis telephony and Dynamics 365, giving agents a single interface. Agents answered 95% of calls within 20 seconds, surpassing SLA targets. The solution improved efficiency and customer satisfaction, setting a model for expansion across Africa.
Mrs. Fields Famous Brands International
- Food & Beverages
Cybba’s onsite engagement solution helped Mrs. Fields Famous Brands... International boost conversions from seasonal customers. The company used onsite engagement technology to re-engage users who abandoned their carts without disrupting their experience. The solution also offered tips to increase average order value. Mrs. Fields took advantage of holiday shopping peaks and managed lower seasonal traffic for better customer engagement. The partnership with Pepperjam and Cybba led to results that exceeded expectations.
Food & Beverages examples of Driving Business Value with Social Media Marketing
The Spice & Tea Exchange - Food & Beverages
Rallio helped The Spice & Tea Exchange boost social media engagement and follower growth. Franchisees using Rallio... Local saw 77% more new fans and 75% more daily engagement. They also had 9% more customer reviews and responded to reviews 88% faster. Rallio's platform and local content strategy saved time and improved online presence. This let franchisees focus on growing their business.
Neon Panda - Food & Beverages
Brand24 helps Neon Panda, a beverage company in Mexico, track market trends and spot new product ideas. The tool gives... real-time insights into consumer language and cultural shifts. Neon Panda uses Brand24’s AI features for faster, data-driven decisions. The team collaborates better and shapes messaging based on real data. They stay ahead of trends and make confident choices for their products.
illy Australia - Food & Beverages
Digivizer helped illy Australia grow their revenue by 573% year over year. The company used... Digivizer's digital marketing solutions. This led to a big increase in sales. The case shows how digital marketing can drive strong business results. illy Australia saw clear growth from using Digivizer's services.
Pepe’s Pizzeria Napoletana - Food & Beverages
EmbedSocial helped Pepe’s Pizzeria Napoletana show real Instagram posts on their website. This let new... customers see real photos and happy diners. In just 18 days, the Instagram feed got 33,000 views. This helped build trust and excitement before people visited. Pepe’s used user-generated content to boost their online presence and attract more guests.
Johnsonville Sausage - Food & Beverages
Onclusive Social helped Johnsonville Sausage track COVID-19's impact on consumer behavior and the meat industry. The team used... social listening dashboards to monitor brand perception, purchase trends, and inventory issues. Daily monitoring revealed new challenges and opportunities. Insights from the platform guided Johnsonville's web and social content strategy. The company also managed two potential crisis situations using these insights.
Pernod Ricard - Food & Beverages
Feedly Market Intelligence helps Pernod Ricard track consumer trends four times faster than manual research. The Insights and... Foresights team uses Feedly to scan thousands of sources and detect niche trends. Feedly's AI Feeds and Boards support deep-dive reports and daily signal detection. The team can now spot early-stage trends they would otherwise miss. Feedly enables faster, more collaborative, and more comprehensive trend research.
Pernod Ricard - Food & Beverages
Meltwater’s social intelligence solution helps Pernod Ricard track consumer trends and brand performance. The Consumer Insights... team uses custom Campaign Tracker dashboards to measure campaign impact and brand health. Automated reports and integrated review data save time and improve strategy. Meltwater’s tools also support ad hoc research and ESG tracking, helping Pernod Ricard meet sustainability goals and share insights across teams. The company uses these insights to drive innovation and stay ahead in the premium spirits market.