SweepBright helped 1894, a real estate services company, automate and connect all their tools. 100% of their tools are now... integrated with SweepBright. 110 employees benefit from centralized information. The company cut administrative management time in half. All field teams gave positive feedback on the tool's ease of use.
Tribus helped BHHS Vision Real Estate launch a new brokerage website in just two weeks. The Ashland theme gave every... agent and team their own site, backed by a strong CRM and intranet. The platform included lead routing and concierge support. Staff praised the instant chat support and expert guidance. The quick setup and ongoing help built trust and confidence in Tribus.
Lone Wolf Boost helped Intracoastal Realty grow its social media presence and boost property listings. The platform automated ad campaigns,... saving time and reducing complexity for the marketing team. Boost enabled targeted advertising, reaching buyers and sellers in key markets. Real-time performance tracking and customizable ad designs supported brand growth. The solution delivered seamless integration and improved visibility for listings online.
Brivity helped Royal Realty automate tasks and manage up to 70 transactions at once. Nick Schauble used Brivity’s Auto Plans... to reduce manual work and improve client communication. The brokerage grew 2X to 5X annually without hiring more staff. Automated follow-ups and reporting dashboards made business tracking easier. Brivity’s tools supported launching a new brokerage and boosted client reviews through automated requests.
Real Geeks helped Cape Homes Team RE/MAX earn over $3 million in commissions since 2018. Al Lewis started with no... network in Cape Coral and used Real Geeks to generate leads and build a team of six agents. The platform's automation and auto chat features enabled regular follow-ups and improved lead conversion. In the last 30 days, the team closed 10 transactions from Real Geeks leads. Al Lewis reports a 30-to-1 ROI from using Real Geeks for lead generation and management.
Second CRM helped The Launchpad organize its growing member database and manage leads from many sources. The team moved from... Excel to a central CRM, making it easier to track members and sales leads. Automated workflows and office automation modules improved transparency and task management. Service requests are now tracked digitally, reducing manual work. The Launchpad saw better efficiency, higher customer satisfaction, and improved retention.
IXACT Contact Solutions Inc.
- Real Estate
- Small
Toronto, Canada
IXACT Contact used Whitecap Canada to build a cloud-based CRM for real estate agents. The new system helped agents manage... contacts, automate marketing, and track key events. After five years, IXACT Contact grew its user base by 85% and refreshed its infrastructure with Intel Xeon servers. The upgrade cut page load times by 25% and let users access data up to 50% faster. Agents using the CRM saw business growth, with some doubling their sales in two years.
Profit Power helped Coldwell Banker Advantage automate commission calculations and reporting. The company eliminated manual spreadsheets and workarounds from their... old back office software. Monthly reports are now sent automatically to managers, saving time and improving access. The user interface and support team made the transition easy. Ongoing training and responsive customer service let the accounting team focus more on supporting agents and managers.
Purplebricks replaced its legacy CRM with Creatio’s AI-native, no-code platform. The company saved $2.6M in total cost of ownership and... cut lead response time from 3 days to under 20 minutes. Lead volume increased by 35% and conversions doubled within six months. Creatio automated lead triage, integrated with key property sites, and enabled rapid platform changes. Purplebricks now delivers faster, smarter service and supports business growth with real-time dashboards and automation.
Top Producer X CRM helped Greenridge Realty, Inc. streamline real estate transaction management. Closing coordinator Alley Poll used task plans... and key dates to organize workflows for over 15 agents. MLS integration made property status updates automatic and easy to track. Alley found the system's dynamic workflows and regular webinars valuable for ongoing learning. The CRM improved efficiency and supported both her and her husband's real estate work.
Lone Wolf Technologies helped Real Estate One, Inc. move from paper-based processes to digital workflows. Maureen Peterson, IT Project Manager,... led the change to Lone Wolf’s all-in-one real estate platform. The team saw a 15% boost in efficiency and satisfaction. They saved 6–10 hours each week. Customizable eSignatures and transaction management made daily work easier. Reliable support and scalable tools supported their growth.
Lone Wolf Technologies helped Real Estate One, Inc. move from paper-based processes to digital workflows. Maureen Peterson, IT Project Manager,... led the change to Lone Wolf’s all-in-one real estate platform. The team saw a 15% boost in efficiency and satisfaction. They saved 6–10 hours each week. Customizable eSignatures and transaction management made daily work easier. Reliable support and scalable tools supported their growth.
Lone Wolf Technologies helped Real Estate One, Inc. move from paper-based processes to digital workflows. Maureen Peterson, IT Project Manager,... led the change to Lone Wolf’s all-in-one real estate platform. The team saw a 15% boost in efficiency and satisfaction. They saved 6–10 hours each week. Customizable eSignatures and transaction management made daily work easier. Reliable support and scalable tools supported their growth.
UcaDO used Agile CRM with RingCentral to double its outbound call productivity. The team automated lead segmentation and follow-up emails,... saving time for decision makers. Agile CRM's integration enabled UcaDO to prioritize leads and track call outcomes. The solution helped UcaDO's sales team reach more prospects and grow faster. UcaDO now plans to expand into new markets using these tools.
Compass Property Management
- Real Estate
- Medium
Atlanta, USA
Tenant Turner helped Compass Property Management handle tenant inquiries and leasing calls. The company wanted to grow without hiring more... staff. Previous systems were costly and did not save time. Tenant Turner automated the leasing process and integrated with their property management system. Staff now focus on closing applications faster. The team at Compass reports a better customer experience and happier staff.
Zurple helps Marcia Monaco stay in touch with real estate leads for years. The platform sends messages to old leads,... prompting them to reach out even after a long time. Marcia says she could not remember to follow up with leads from years ago without Zurple. This tool keeps her connected to potential clients over time.
Jason Mitchell Group used Follow Up Boss to scale their real estate business. They moved from $160M in personal production... to $6B in sales across 180 markets. The team adopted a B2B referral-driven strategy and left traditional models behind. Follow Up Boss helped them organize leads and manage growth. The group became America’s top real estate team by volume.
Century 21 Select Group used PureAgent Testimonials Integration to centralize agent reviews. The system syncs testimonials from platforms like Zillow... and Google directly to brokerage and agent websites. Staff can moderate, tag, and publish reviews with built-in compliance. Agents build trust faster with verified testimonials on their profiles. The process supports agent recruitment and improves consumer engagement.
Homeland used Front to manage over 4,300 weekly emails across six teams. They switched from Zendesk to Front for better... collaboration and faster responses. With Front, Homeland cut average reply time by 7 hours in six months. Message templates and SLA rules helped them handle most messages in 5 minutes. Front’s analytics let Homeland track response times and improve customer satisfaction. This gave Homeland a strong edge in the French property management market.
Radius helped Poppy Real Estate close 57% more units year over year. Poppy wanted to grow without losing their boutique... identity. They needed a platform that offered freedom, flexibility, and support. Radius managed technology, compliance, and systems for them. This let Poppy focus on developing agents and delivering high-touch client service. Their brand and agent productivity grew quickly after joining Radius.
FIG Properties used LeadSimple Operations to automate lease renewals. Before, they struggled to send renewal offers on time and often... missed lease increases. With LeadSimple, they now send offers 90 days in advance and renew leases within 60 days. This freed up time for leadership development and improved client relationships. The team can now focus on growth instead of daily tasks.
Waterfront Properties and Club Communities
- Real Estate
Waterfront Properties partnered with Real Estate Webmasters to enhance their online presence. They aimed to create a user-friendly platform for... luxury real estate. The new website features advanced search and seamless navigation. This collaboration improved client service and increased traffic through SEO and PPC campaigns. Waterfront Properties now offers an exceptional digital experience for luxury homebuyers.
Coldwell Banker Pacific Properties
- Real Estate
- Large
InTouch Pro, powered by Market Leader, helps Coldwell Banker Pacific Properties reach contacts daily. Agents use customizable websites to let... clients search for listings and neighborhoods. Kelly Kanoa recommends loading all contacts into the CRM and using Pro features like the Blog. The solution helps agents stand out from competitors and manage their business more easily.
A well known real estate organization in India
- Real Estate
- Medium
Paramantra replaced SAP CRM for a leading real estate company in India. The company faced slow lead allocation, too many... disconnected systems, and heavy manual data entry. Paramantra unified sales and marketing processes, automated lead management, and reduced paperwork by up to 95%. Sales productivity increased with a real-time sales communication system. The solution improved data security and efficiency across 25+ projects.
VisionFlow helped HSB Brf Viggbygärdet bring all issues and projects into one shared workspace. The team moved from scattered lists... and emails to a clear, user-friendly platform. VisionFlow's flexibility let them customize workflows and views for daily tasks and big projects. The system improved team overview, responsibility, and process safety. Fast customer support and easy adjustments made VisionFlow a long-term solution for their property management needs.
Metroleads helped Pride Purple Group boost pre-sales productivity by over 20%. The company faced high lead data leakage, high telephony... costs, and poor sales data visibility. Metroleads implemented on-premise PRI with GSM gateway, phone and email masking, and automation for lead capture. Results include a 15% site visit conversion rate, 10-minute lead turnaround, and 30% savings in telephony costs.
Yardi Aspire helped AHEPA Management Company cut onsite training from five days to two. The online learning platform replaced costly... travel and outdated training methods. AMC now offers over 40 courses and custom content to staff across 95 properties. Employees access training anytime, improving readiness for upgrades like Yardi Voyager 7S. Reporting on employee development also improved with Aspire.
Yardi Aspire helped AHEPA Management Company cut onsite training from five days to two. The online learning platform replaced costly... travel and outdated training methods. AMC now offers over 40 courses and custom content to staff across 95 properties. Employees access training anytime, improving readiness for upgrades like Yardi Voyager 7S. Reporting on employee development also improved with Aspire.
Buildout CRM helps Nexus Commercial Realty manage over 13,000 contacts and track 213 listings. In 120 days, brokers logged 5,000+... calls and 112,000 interactions. The CRM keeps all deal and client data in one place, saving time and boosting team collaboration. Dashboards and Chatter features improve pipeline visibility and communication. Nexus uses Buildout to grow their network and close more deals in commercial real estate.
Land and Home Group at EXIT Realty Southern
- Real Estate
- Small
MoxiPresent helped Lauren Huffman at Land and Home Group cut CMA presentation time from hours to just 10 minutes. She now saves... 2-3 hours per presentation and delivers results to clients much faster. The software's live map and easy navigation made her workflow smoother. Lauren's presentations look more professional, boosting her confidence and clarity with clients. The biggest win: she reclaimed her evenings and weekends for family time.
Realvolve helped Pinnacle Realty Group triple their real estate transactions in 2021, reaching over 200 deals. Jason Brown, the owner,... credits Realvolve's workflow automation for this growth. The CRM made lead follow-up and nurturing easier. Jason says he gets more leads and referrals from past clients thanks to Realvolve. He believes the investment in Realvolve pays off many times over.
BoldTrail uses its all-in-one real estate platform to power brokerage growth and agent success. The platform connects back office, financials,... client management, websites, and marketing in one system. Brokerages and agents scale faster and stay focused with this solution. Teams deliver standout service at every stage using BoldTrail's platform.
BoldTrail uses its all-in-one real estate platform to power brokerage growth and agent success. The platform connects back office, financials,... client management, websites, and marketing in one system. Brokerages and agents scale faster and stay focused with this solution. Teams deliver standout service at every stage using BoldTrail's platform.
Mindbox Group
- Information Technology And Services
- Small
London, UK
Vtiger CRM helped Mindbox Group move from Excel-based sales tracking to a single, unified database. The company automated order management... and invoicing by integrating Vtiger with Epicor iScala and DocuSign. This reduced manual data entry and errors, and improved team collaboration. Mindbox now has a central source of truth for sales and accounting. The platform supports ongoing process improvements and digital innovation.
Mindbox Group
- Information Technology And Services
- Small
London, UK
Vtiger CRM helped Mindbox Group move from Excel-based sales tracking to a single, unified database. The company automated order management... and invoicing by integrating Vtiger with Epicor iScala and DocuSign. This reduced manual data entry and errors, and improved team collaboration. Mindbox now has a central source of truth for sales and accounting. The platform supports ongoing process improvements and digital innovation.
SafeSave (SofterWare)
- Information Technology And Services
- Small
Horsham, USA
SafeSave, the payments division of SofterWare, needed more flexibility and control over its payment processing for nonprofit software providers. Relying on a... single payment processor limited their pricing, service options, and increased compliance burdens. By adopting the processor-agnostic NMI gateway, SafeSave gained access to hundreds of processing partners, improved service, and reduced PCI compliance scope. This partnership enabled SafeSave to process over $3 billion in annual payments and expand omnichannel capabilities for ISVs and merchants.
Torrent Consulting
- Information Technology And Services
- Small
USA
Precursive helped Torrent Consulting, a Salesforce partner, manage rapid growth. Torrent struggled to track team capacity and project schedules using... Google Sheets. With Precursive on Salesforce, they now track people, projects, and revenue in one place. The team can mobilize faster and fill project gaps quickly. They also track project costs and margins more accurately. This improved planning and reporting gives Torrent a competitive edge.
Posted
- Information Technology And Services
- Small
USA
Posted used Close to manage over 2,200 organic leads in just five months. Their five-person team automated lead tracking, follow-ups,... and call summaries using Close workflows and AI call tracking. SDRs responded to leads within 20 minutes and closed deals in under a week. Every sales call was recorded and analyzed for objections and feature requests. Posted kept their team small while boosting conversions and learning from every deal.
Recharge
- Information Technology And Services
- Medium
Santa Monica, USA
Scratchpad helped Recharge save 455 hours of seller admin work each month. The sales team used Scratchpad to centralize deal... updates, structure call notes, and automate MEDDIC updates in Salesforce. Sellers no longer wasted time switching tabs or retyping notes. AI-driven suggestions improved data accuracy and reduced manual entry. Leaders gained trust in CRM data and could coach more effectively. Recharge saw cleaner CRM hygiene and sharper sales execution.
ViaDirect
- Information Technology And Services
- Small
France
ViaDirect used NetHunt CRM to manage sales reporting and forecasting. The team tracks leads, analyzes deal outcomes, and reviews business... performance using NetHunt's Gmail integration. Filters and views help them understand lead conversion and sales reliability. The CRM links all client communication and history in one place. ViaDirect values NetHunt for its simplicity and seamless Gmail connection.
Staffing & technology consulting firm
- Information Technology And Services
- Medium
Oorwin helped a staffing and technology consulting firm cut client onboarding time by 74%. The firm faced issues with scattered... client and vendor data and lacked centralized contact management. Oorwin's CRM enabled automation of lead management workflows and centralized all client interactions. The solution also improved tracking of conversations and integrated multiple data sources. This led to faster and more efficient onboarding for new clients.
Darwinbox
- Information Technology And Services
- Large
Hyderabad, India
Darwinbox used HubSpot to unify sales and marketing data across global markets. They eliminated data silos and improved team collaboration.... HubSpot enabled a 25% increase in operational efficiency and 30–35% annual growth in their marketing database. The platform helped Darwinbox scale faster, plan better, and expand internationally. HubSpot became the backbone of their sales and marketing strategies.
Darwinbox
- Information Technology And Services
- Large
Hyderabad, India
Darwinbox used HubSpot to unify sales and marketing data across global markets. They eliminated data silos and improved team collaboration.... HubSpot enabled a 25% increase in operational efficiency and 30–35% annual growth in their marketing database. The platform helped Darwinbox scale faster, plan better, and expand internationally. HubSpot became the backbone of their sales and marketing strategies.
Tada
- Information Technology And Services
- Medium
Jakarta, Indonesia
Barantum CRM helped Tada structure 85% of its complaint handling. Tada, a loyalty and rewards platform, faced challenges with separate... systems and manual chat management. By centralizing all communication channels into Barantum, Tada improved efficiency and reporting. The integrated ticketing system made daily operations faster and more organized. Tada now manages chats from WhatsApp, email, and more in one place.
GameChangers
- Information Technology And Services
- Small
GameChangers used Globi Web Solutions to integrate email with Podio. All emails now go into Podio. The team can share,... track, and search emails easily. Each email links to the right item and contact. This setup helps teams manage communication in one place.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Plivo
- Information Technology And Services
- Small
San Francisco, USA
Zoho Expense helped Plivo speed up expense reporting. The old paper-based process took almost two weeks and frustrated the accounting... team. With Zoho Expense, employees could submit expenses easily and managers could review reports quickly. Credit card integration removed the need for paper receipts. Advanced analytics gave the accounting team clear insights into spending. Automation saved time and made reimbursements faster.
Streamwire
- Information Technology And Services
- Small
London, UK
SymVolli helped Streamwire improve IT support delivery. The team now produces management reports instantly, saving over an hour each week.... Everyone follows a standard help desk process. This new discipline meets their needs. The system supports proactive client service. Streamwire benefits from faster, more reliable operations.
BriteBiz is a self-funded SaaS company. They chose not to take venture capital. This lets them focus on customer needs... and product quality. They grow at a steady pace and keep control of their vision. BriteBiz listens to customer feedback and adapts quickly. They donate part of their profits to charity and follow strong ethical standards.
Client X
- Information Technology And Services
- Medium
SalezShark Engage CRM Software helped Client X, a mid-sized B2B IT consulting provider, cut lead response time by 60%. Before using the... CRM, manual lead handling caused delays and lost opportunities. With automation, instant notifications, and lead scoring, Client X improved sales performance and customer satisfaction. The CRM enabled real-time alerts, auto lead assignment, and follow-up automation. Implementation took less than three months and delivered lasting results.
A 250M provider of high-performance data center services
- Information Technology And Services
Intelliverse helped a large data center services provider improve appointment setting and marketing intelligence. The client wanted more qualified meetings... and better brand awareness than their in-house team could deliver. Intelliverse provided a dedicated team and transparent reporting. In 6 months, they generated over 85 qualified prospect meetings, found 50 future interest prospects, and uncovered 35 competitor contracts. The program also disqualified 270 suspects and improved outbound prospecting results.
CliniClowns
- Non Profit Organization Management
- Small
Amersfoort, Netherlands
CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor... and respond to messages seven days a week. The platform helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.
National FFA Foundation
- Non Profit Organization Management
- Medium
Indianapolis, USA
StratusLIVE 365 helped National FFA Foundation boost fundraising. The organization unified 14 separate systems into one platform. Staff used Microsoft... Dynamics 365 integration for donor management and reporting. In one year, total payment revenue rose by 18%. The average gift amount increased by 33%. The team improved donor engagement and pledge fulfillment rates.
St John Ambulance
- Non Profit Organization Management
- Large
London, UK
St John Ambulance used Microsoft Advertising's Copilot and Ads Studio to boost creative agility and scale. They applied generative AI... to quickly create custom ad visuals, saving time and reducing manual design work. The team saw a 22% increase in click-through rate, a 30% rise in return on ad spend, and over 50% more clicks. AI-powered tools helped maintain brand consistency and reach wider audiences. St John Ambulance overcame resource constraints and improved campaign performance with automated creative production.
Dressember
- Non Profit Organization Management
- Small
Los Angeles, USA
Funraise helped Dressember grow its nonprofit fundraising. Dressember used Funraise for peer-to-peer campaigns and donor management. They saw 42% more... donations and 39% more donation dollars year over year. Fundraisers increased by 34%. Funraise made it easy to track donor data and run campaigns online. Dressember could focus on their mission and reach more supporters.
ZORG.tech
- Non Profit Organization Management
- Small
Belgium
Procurios built a new website for ZORG. tech. The platform made it easier for members to connect and communicate. ZORG.tech...increased its activities from one per month to three or four. The invoicing process for their yearly congress went from over a year to much faster, improving cashflow. Members enjoy using the online community and forum. The mobile app offers both white-label and branded options.
Tempe Chamber of Commerce
- Non Profit Organization Management
- Large
Tempe, USA
Glue Up helped Tempe Chamber of Commerce improve member engagement. The chamber replaced a clunky platform with Glue Up’s all-in-one... solution. They now manage events, communications, and renewals in one place. The platform integrates CRM, event builder, email campaigns, and payment tools. This unified system saves time and keeps contact lists updated. Tempe Chamber praises Glue Up for its user-friendly design and seamless communication.
Fleece & Thank You
- Non Profit Organization Management
- Small
Detroit, USA
Fleece & Thank You used Virtuous CRM to improve donor engagement and data insights. Before Virtuous, they struggled with inadequate... CRMs and poor donor data. Virtuous enabled personalized communication at scale and automated donor journeys. Integration with KindKatch allowed real-time, personalized video messages. They achieved an 85% engagement rate and a 75% donor retention rate. Staff and donors both saw better, more timely communications.
The Writers Guild Foundation
- Non Profit Organization Management
- Small
Los Angeles, USA
Giveffect helped The Writers Guild Foundation move in-person events online during the pandemic. Using Giveffect’s Zoom integration, the nonprofit quickly... set up virtual events and managed communications. Event attendance grew from 4,504 in 2018 to 18,089 in 2021, a 4x increase. The team used Giveffect’s CRM and reporting tools to target supporters and track event success. Staff found the platform easy to use for ticketing, donor management, and analytics.
Foundation for Financial Education
- Non Profit Organization Management
- Small
USA
BIGContacts helped the Foundation for Financial Education organize attendee data from workshops. Before, they struggled to track names, emails, and... phone numbers. With BIGContacts, they imported contacts themselves and followed up faster. The CRM's easy interface made it simple to use. Their team saw better engagement and improved communication with attendees.
Capital IDEA Houston
- Non Profit Organization Management
- Small
Houston, USA
NewOrg Management System helped Capital IDEA Houston improve participant engagement and streamline applications. The nonprofit faced issues with its old... system, including a difficult online application and limited admin access. NewOrg provided a centralized case management workflow, secure recertification and application portals, and integrated communications. Staff can now track applicants, manage services, and generate custom grant reports. The new software made operations smoother and improved service delivery for the Houston community.
YMCA of the North
- Non Profit Organization Management
- Large
Minneapolis, USA
Booking Ninjas helped YMCA of the North fix booking headaches by building a Salesforce-native reservation system. The new platform automates... seasonal cabin availability, payments, and guest data management. Staff now manage all reservations and payments in one place, saving time and reducing errors. Guests book cabins online with clear seasonal rules and automated split payments. Real-time dashboards and analytics give leadership better visibility into revenue and occupancy. The YMCA now has a scalable digital foundation for future growth.
APPLiA
- Non Profit Organization Management
- Medium
Brussels, Belgium
APPLiA used VeryConnect to improve membership security. They managed invoicing and document access on a secure platform. The solution helped... APPLiA transform how they handle member data. APPLiA now has better control over membership management. The platform supports secure and efficient operations for the trade association.
Moravian Ministries Foundation (MMFA)
- Non Profit Organization Management
- Small
Winston-Salem, USA
Foundant helped Moravian Ministries Foundation increase efficiency and productivity. Chris Spaugh, CEO of MMFA, shared how the solution streamlined their... operations. The foundation used Foundant's products to improve daily workflows. This led to better results for their team. The case highlights the impact of technology on non-profit management.
A non-profit human services organization in the Greater Pittsburgh area
- Non Profit Organization Management
CiviCRM helped a non-profit human services group in Pittsburgh move from multiple Access databases to an online system. The group needed... staff to update participant info from the field but faced high costs. Using Drupal and CiviCRM, they registered events, managed donations, and sent bulk emails. They built a new database to track program and HR data online. Improved permissions for activities and cases made CiviCRM a better fit for their needs.
Hope for Tomorrow
- Non Profit Organization Management
Hope for Tomorrow used storytelling to share Aria's journey from poverty to college. The nonprofit focused on child education. Their... story showed how education can change lives. Sharing Aria's story brought strong support for their cause. Storytelling helped them connect with donors and highlight their impact. This case shows the power of authentic stories in nonprofit fundraising.
ChamberRVA (Richmond Chamber of Commerce)
- Non Profit Organization Management
- Medium
Muster helped ChamberRVA launch a digital advocacy program. Before using Muster, ChamberRVA relied on traditional outreach and could not track... member actions. With Muster, they sent more advocacy messages and mobilized members around key legislative issues. The platform increased their visibility and empowered members to support policy goals. ChamberRVA saw improved engagement and results from their advocacy efforts.
Friends of Franklin Parks
- Non Profit Organization Management
Snowball Fundraising helped Friends of Franklin Parks make donating easier for supporters. The nonprofit wanted a simple, all-in-one platform with... text-to-give and easy setup. Snowball’s clean interface let new staff learn it in minutes. Their first online auction with Snowball raised over $41,000, a 64% increase from the previous year’s $25,000. Supporters gave positive feedback on the donation process, silent auction, and text-to-donate features.
The Children’s Center of Wayne County (Detroit)
- Non Profit Organization Management
- Large
Bloomerang donor management software helped The Children’s Center of Wayne County achieve a 300% increase in net contributions over 36 months. The nonprofit faced... a major fundraising challenge and needed to turn around its philanthropy operations. By using Bloomerang, they improved donor engagement and streamlined fundraising processes. This led to tripled fundraising results and greater impact for their mission.
Xfactor. io helped an enterprise B2B company fix a stalled sales pipeline. The company had a $34M pipeline but expected...only $2.9M in revenue. Xfactor.io found hidden issues slowing deals and hurting win rates. Leadership used these insights to speed up deals and improve pipeline quality. Value-based selling unlocked $29M in new revenue.
Australian sustainability services provider
- Environmental Services
- Small
Australia
Auro CRM integrated WooCommerce with a leading Australian sustainability services provider's CRM. The solution synced business, order, and customer data... in real time. It simplified invoice generation and removed duplicate records. The provider gained a consolidated view of customer data. Sales and customer service improved with clean, accurate information.
Alore helped Prospects, a Singapore-based recruitment firm, automate their hiring workflow. They built a database of 1,215 candidates and managed... outreach and qualification. This led to 245 responses and 65 interviews arranged. The project generated $110,000 in pipeline value from a $3,000 investment. Prospects overcame challenges with applicant quality and volume using Alore's solution.
Soffront CRM helped American Security Programs boost sales productivity and save weeks of man hours with automated task flows. The company replaced... manual spreadsheets, enabling staff to manage hundreds of relationships and increase sales capacity. Soffront's system supported a 77% growth rate and provided a 360-degree view of contract operations. Real-time reporting and automation improved communication, inventory tracking, and quality assurance. The team praised Soffront for its easy customization and strong customer support.
Esonic manages over 400 brewery automation projects each year. Their old CRM could not keep up with their growth and... complex sales model. eWay-CRM gave Esonic custom workflows for sales and project management. The system speeds up quoting and reduces errors with document templates. Real-time reporting helps leaders track team performance and cash flow. Esonic now has clear oversight of sales, projects, and finances in one place.
Ladbrokes worked with bxp software to build custom training courses. The bxp team helped design the courses and advised on... the best media for each learning need. Ladbrokes received support throughout the project. The partnership improved their training delivery process.
KeyTech helped Monochrome Blog improve their website performance. The team used website analysis, keyword research, and content writing. They also... optimized the site for better results. Monochrome Blog saw a 75% increase in conversions. ROI reached 90% and traffic grew by 95%. The project achieved a 100% success rate.
APL Media used Workbooks CRM to improve its sales process. Before, their CRM only handled order processing and did not... connect with finance or production. The sales team of 35 needed better tools to track and grow revenue from newspapers, magazines, and events. Workbooks CRM helped them join up their business and support sales growth. The new system made it easier for teams to work together.
Saleswah Service CRM helped a large DG Set maintenance provider improve billing accuracy. The system automated monthly billing, preventing revenue... leakage. It tracked asset health and contract changes, making planning easier. SLA penalties and deductions were calculated automatically. Billing and reconciliation time dropped from two weeks to one day.
Dubsado helps Krystal Clark book clients quickly. She sends proposals that impress her clients. The mini sales page style and... on-brand design make a big impact. Clients book her services in minutes. Dubsado changes how she presents her business.
NinjaOnboarding by 500apps helped KPSYNCLAB improve task and project monitoring. The platform brought all apps together in one place. This... made it easy for the team to use them at once. The CEO praised the solution for boosting productivity. The experience was positive and efficient for the company.
TeamGram CRM helped Metraj Tente create sales quotes faster and with fewer errors. The company now manages its entire sales... process from start to finish using TeamGram. The CRM system improved efficiency and reduced mistakes. TeamGram supports sales teams with easy quoting and process management.
Hippo helped Fatafat reduce turnaround time from hours to minutes. Order cancellations dropped by 37%. The number of orders increased.... Customer satisfaction improved. Fatafat built stronger relationships with customers using Hippo's tools.
SutiSign helped Coeur Alaska meet external audit requirements. Their old PDF-based signature solution failed compliance checks. SutiSign provided a robust... e-signature platform. The implementation was fast and seamless. No IT support was needed. Coeur Alaska now stays compliant with audit standards.
Tall Emu CRM helped BluSky Products Group manage their B2B sales and customer data. The CRM system supports order management,... inventory, and customer service. BluSky Products Group used Tall Emu CRM to streamline their business processes. The solution offers integration with Australian data storage and support. The case highlights improved efficiency for B2B operations.
A client needed a system to process pensions efficiently. The Lunar Team built a CRM to handle the entire process... from enquiry to fund transfer. This CRM pre-populated documents to save costs. As a result, the client saw increased processing power and reduced costs, leading to a successful pensions business.
MCS-rm helped Wall to Wall Communications move from paper-based processes to a digital rental management system. The company improved asset... traceability and managed depreciation with key management reports. All staff now use one system, reducing paperwork and increasing efficiency. The solution supports ISO procedures and integrates with Sage for accounting. Customer service improved with a central CRM for tracking interactions and managing opportunities.
edge CRM gives Smart-I Systems full visibility into their sales pipeline. The platform helps manage both sales and service teams.... Smart-I Systems finds it easier to track business and team performance. The CRM makes sales management more effective. The company benefits from improved team coordination.
Heeros PSA helps FreshWind manage projects and monitor finances. The software supports sales, cost calculations, and invoicing. FreshWind uses Heeros... PSA for real-time information and visual reporting. The tool improves internal communication and supports management decisions. FreshWind credits Heeros PSA for aiding their international growth and daily operations.
Polaris Adventures used Zendesk to handle rapid business growth. The team doubled business yearly and needed scalable customer support and... sales solutions. With Zendesk, agents now manage 30–40% more accounts and maintain a 30-minute average first-reply time. Zendesk's unified platform improved agent productivity and enabled fast onboarding. The solution also supports a B2C subscription model and proactive customer engagement.
Polaris Adventures used Zendesk to handle rapid business growth. The team doubled business yearly and needed scalable customer support and... sales solutions. With Zendesk, agents now manage 30–40% more accounts and maintain a 30-minute average first-reply time. Zendesk's unified platform improved agent productivity and enabled fast onboarding. The solution also supports a B2C subscription model and proactive customer engagement.
One3D s. r.o. used EspoCRM to manage customer communication and internal processes. The company needed a way to keep all...customer data organized and accessible. EspoCRM provided an easy-to-use, web-based CRM that could be adapted for ERP, business documentation, and process management. Authorized users can track and update orders in real time. The system improved transparency and control for both customer service and internal collaboration.
One3D s. r.o. used EspoCRM to manage customer communication and internal processes. The company needed a way to keep all...customer data organized and accessible. EspoCRM provided an easy-to-use, web-based CRM that could be adapted for ERP, business documentation, and process management. Authorized users can track and update orders in real time. The system improved transparency and control for both customer service and internal collaboration.
Livespace CRM helped Kaleta Group organize sales and improve teamwork. The company replaced outdated tools with a single CRM hub.... Sales data, notes, and customer history are now in one place. Team members save time and respond to customers faster. Handovers and meetings are easier, especially during holidays. Livespace supports daily operations and boosts collaboration.
a global industrial company
- Manufacturing
- Large
Eloquant helps a global industrial company manage and enhance customer reviews. The company uses Eloquant's cloud platform to measure satisfaction... and collect feedback. They publish and respond to reviews, addressing negative comments and tracking dissatisfaction. This approach builds trust, improves reputation, and increases customer loyalty. The solution also provides insights for innovation and competitive advantage.
Thyssenkrupp Materials France (TKMF)
- Manufacturing
- Small
France
Axelor ERP helped Thyssenkrupp Materials France (TKMF) restructure its management processes in just six months. The company needed a fast,... low-cost solution that would not disrupt production. Axelor enabled real-time inventory management, production flow tracking, and instant pricing. Employees now use connected tools and handheld terminals to manage operations efficiently. Sales teams can quickly generate quotes with up-to-date prices. TKMF plans to extend real-time access to customers for greater agility.
BuddyCRM helped Knight Electronics manage their global sales team. Knight Electronics needed to improve their sales process and centralize information.... BuddyCRM provided a CRM solution with workflows, templates, and a quote engine. The new system let reps add leads and requests, alerting HQ for quotes. This made the sales process faster and more accurate. The Vice President of Sales praised BuddyCRM for its support and easy-to-use platform.
AllianceCorp Manufacturing (ACM)
- Manufacturing
- Large
Penang, Malaysia
OutSystems helped AllianceCorp Manufacturing (ACM) boost development capacity by 5x and achieve a 300% ROI in just six months. ACM used OutSystems... to modernize its manufacturing execution system and automate complex supply chain reporting with agentic AI. The platform enabled ACM to deliver projects 3–7 times faster, without expanding its IT team. Engineers now spend less time on repetitive tasks and more on innovation. ACM’s new AI-driven workflows support rapid, data-driven decisions across the business.
Wakefield-Vette used C2CRM to boost efficiency and automate customer relationships. The company wanted a CRM that fit their unique business... processes and was easy to use. C2CRM helped them save time and improve their sales process. Wakefield-Vette valued Clear C2’s customer-focused approach and flexible implementation. The CRM’s features are now used daily by the team.
Odoo helped Moisture Boss LLC, a Boulder-based e-commerce company, centralize its sales, inventory, and accounting. Before Odoo, the company struggled... with disconnected systems and manual processes. With Odoo, they automated order management and synchronized multi-channel sales from platforms like Amazon and eBay. This reduced errors, improved inventory accuracy, and unified financial tracking. As a result, sales increased while overhead stayed flat, supporting business growth.
OroCommerce helped Wastequip launch a B2B eCommerce site for Mountain Tarp. Customers can now find parts using interactive diagrams and... order with custom pricing. OroCommerce integrated with Salsify, Hawksearch, Cybersource, Avalara, and FedEx. Wastequip saw a 40% increase in eCommerce sales and 83% growth in organic and direct traffic in the first year. The new site also sped up time to market by 2–4 weeks and became a key resource for sales and support teams.
EcosAgile provided Saima Sicurezza with eGreenPass L for automated access control and Green Pass validation. Saima needed a solution to... check Green Passes for visitors and employees. The eGreenPass L device, with a 5MP camera and advanced features, enabled fast and reliable certificate validation. The system improved access control with real-time notifications and efficient automation. Saima benefited from a modern, easy-to-use solution that matched their business needs.
Valley Design Corporation
- Manufacturing
- Medium
JobBOSS² helped Valley Design Corporation cut work order creation time by 50%. Before, staff spent half a day entering 10... jobs using a homegrown system and Sage. Now, repeat jobs take just minutes and data flows between modules. The company moved to JobBOSS² on GovCloud for ITAR compliance and better security. The IT head says it's much safer and saves time on backups and security checks.
A leading manufacturing enterprise in Asia
- Manufacturing
- Large
MSSP 5D Model helped a leading Asian manufacturing company cut mean time to detect threats by 95%. The company faced... rising cyberattacks and lacked a security operations center. MSSP 5D Model delivered 24x7 monitoring, vulnerability testing, and employee training. Security incidents dropped by 91%. Employee awareness rose from 48% to 90%. The company now meets ISO 27001 and PDPA compliance standards.
Toolyt’s mobile CRM helped SK Finance Ltd cut loan disbursement time from 27 days to 9 days. The company reduced... turnaround time by 64.5%. Loan disbursements increased by 86.1%. Manual processes were replaced with sales automation. SK Finance streamlined onboarding and operations using Toolyt.
A prominent financial services firm (banking & insurance)
- Financial Services
- Large
USA
Agentforce and Salesforce Service Cloud helped a leading US financial services firm cut loan processing time by 40%. The solution automated... information collection and integrated Equifax credit checks. Customers now get personalized loan recommendations and guided application support. Application accuracy improved by 25%, and customer engagement rose by 35%. The new process is faster, more accurate, and easier for both staff and clients.
A prominent financial services firm (banking & insurance)
- Financial Services
- Large
USA
Agentforce and Salesforce Service Cloud helped a leading US financial services firm cut loan processing time by 40%. The solution automated... information collection and integrated Equifax credit checks. Customers now get personalized loan recommendations and guided application support. Application accuracy improved by 25%, and customer engagement rose by 35%. The new process is faster, more accurate, and easier for both staff and clients.
University of Cambridge Investment Management Limited (UCIM)
- Financial Services
- Small
Cambridge, UK
UCIM used Intapp DealCloud to centralise over 40,000 documents and 5,500 interactions. The platform automated report generation, saving team members... 4–5 hours per report. UCIM also adopted Intapp Employee Compliance to automate trade pre-clearance and compliance record keeping. This reduced risk and improved the speed of approvals. Staff now access a single source of truth for data and compliance, boosting efficiency and transparency.
Monument Group uses Altvia’s CRM to unify investor workflows across global offices. The platform provides a single source of truth,... eliminating data silos and improving team alignment. Real-time reporting and dashboards help track fundraising activity and investor status. Automation and integrated tools save time and boost efficiency. Monument Group relies on Altvia to scale operations and deliver transparent, tailored updates to investors.
Affinity helped f7 Ventures organize and scale their $50 million fund. The firm moved from email and spreadsheets to a... single CRM for deal flow and relationship management. Affinity enabled f7 to evaluate thousands of companies using consistent data fields. The team now runs efficient deal flow meetings and manages investor and founder relationships proactively. With Affinity, f7 Ventures is more organized, accountable, and ready for long-term growth in venture capital.
A leading financial services firm
- Financial Services
- Small
ConvergeHub helped a financial services firm specializing in tax, accounting, and planning. The firm used QuickBooks Desktop integration to sync... client and financial data. This reduced data discrepancies by nearly 85%. Case management workflows improved documentation accuracy. Performance dashboards cut case resolution time by almost 30%.
BNTouch Mortgage CRM helped EMM Loans LLC automate email and SMS campaigns. The company improved communication with borrowers and prospects.... EMM Loans used milestone campaigns and custom SMS consent fields to enhance client engagement. Automated birthday greetings led to new refinance opportunities. The CRM enabled fast, uniform messaging during a rebrand. EMM Loans now integrates social media campaigns and tracks lead conversions with BNTouch.
Floify helped My Mortgage, Inc. improve communication between loan officers, borrowers, and referral partners. The platform made the mortgage process... faster and more professional for borrowers. My Mortgage used Floify to streamline document collection and reduce manual follow-ups. The company saw positive feedback from borrowers and increased efficiency for staff. Floify enabled My Mortgage to scale operations and support growth without sacrificing service quality.
Siemens Financial Services
- Financial Services
- Very Large
Munich, Germany
Siemens Financial Services worked with b. telligent to build a cloud-based financial data platform. The new platform integrated data from...over 20 source systems in just 24 months. Using Microsoft Azure and Snowflake, the solution enabled real-time analytics and high data security. Automated processes improved decision speed and opened new opportunities for data science and machine learning. The platform also ensured compliance with strict financial regulations and streamlined user access management.
4Degrees helped Alcorn Partners automate manual tasks and save hundreds of hours. The team replaced Excel spreadsheets with a CRM... built for deal makers. 4Degrees syncs email interactions and links contacts to deals. The Outlook plugin lets them add contacts and deals quickly. Now, Alcorn Partners has more time to build relationships and evaluate investments.
Benchmark Wealth Management
- Financial Services
- Small
Memphis, USA
Wealthbox CRM helped Benchmark Wealth Management move away from slow Excel spreadsheets and a complex CRM. The firm now works... faster and serves clients better. Wealthbox made it easy for Benchmark to scale and grow assets under management. The team found the transition simple and improved their client acquisition. Benchmark now delivers more tailored financial strategies with less hassle.
Wells Fargo Advisors
- Financial Services
- Very Large
Wells Fargo Advisors chose NexJ CRM after a detailed review of top intelligent CRM vendors. NexJ CRM stood out for... its seamless integration with Wells Fargo’s financial systems and third-party apps. The solution supports over 20,000 advisors in wealth management. This case highlights CRM integration, financial services technology, and enterprise-scale deployment.
CRM-UK transformed customer service for Mercedes Finance IT. The CRM system improved how the team manages customer interactions and support... tickets. Integration with Microsoft Outlook and multi-channel communication made it easier to track all activities. Customers are now happier with the improved service. Mercedes Finance IT praised CRM-UK for a smooth installation and positive experience.
OptifiNow helped Solve Mortgage scale its wholesale lending business. Solve Mortgage needed a CRM for account management and broker responsiveness.... OptifiNow delivered a CRM with a B2B database, rate sheet distribution, and NMLS de-duplication. The system was up and running in 30 days. Solve Mortgage saw faster growth, better broker management, and improved sales and marketing controls. OptifiNow's support and cost-effectiveness made it the right choice for Solve Mortgage.
Leading U.S. mortgage servicer
- Financial Services
Doxim Customer Communications Management (CCM) helped a leading U. S. mortgage servicer gain full control over their file production process....The company needed a solution to manage complex customer communications. Doxim CCM provided tools for better oversight and efficiency. The mortgage servicer improved their workflow and communication management. No specific metrics or customer quotes are mentioned.
The Latest CRM Deployments delivering value in Education
Pennsylvania State System of Higher Education (PASSHE)
- Education
- Large
Harrisburg, USA
Ellucian Banner Cloud helped PASSHE consolidate student information systems across multiple campuses. PASSHE faced declining enrollment and financial strain, risking... program cuts in rural Pennsylvania. By migrating to OneSIS, PASSHE enabled cross-campus course sharing and expanded program offerings from 30 to over 100. The new system supports 85,000 students and aims to keep graduates in local communities. Ellucian provided project management and technical expertise for this complex integration.
ExtraaEdge helped IMAGE Creative Education improve admissions by tracking leads from enquiry to enrollment. The platform unified data, making it... easier to nurture leads through email, calls, and WhatsApp. Call recording let them monitor career advisor performance and set better processes. Customised reports gave them insights for data-driven decisions. Marketing automation tools generated new enquiries and boosted conversion rates.
Moskit CRM helped Amigão da Estrada organize its sales process. Before, sales reps managed leads only through WhatsApp, with no... structure or reports. With Moskit, they automated tasks and tracked leads in one place. The team gained 99.9% control over lead volume and conversion rates. They increased revenue by R$ 30,000 through funnel testing and reactivated old leads for an extra R$ 20,000. The CRM gave clear sales metrics and improved decision-making.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software... for transparent reporting and strategic planning. Automated integration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.
Leadsales helped ICEL University boost its contact rate from 35% to 75%. The university faced challenges reaching prospects who preferred... WhatsApp over calls or emails. Leadsales unified communications, letting multiple sales executives manage a single WhatsApp number. Automatic lead assignment and real-time response replaced long wait times. As a result, ICEL University exceeded its enrollment growth goals by 10%.
LineLeader helped Sparrow Early Learning automate tour scheduling and parent communications. Parents now book tours instantly online, reducing manual work... for staff. Automated reminders cut down on no-shows and speed up enrolment conversions. Staff spend less time on admin and more time engaging with families. Digital tools improved lead capture and made communication seamless. Sparrow now operates more efficiently across 60 locations.
Enrollment Rx and Salesforce helped Wingate University manage a 37% growth in enrollment over five years. The university replaced manual... email processes with a scalable CRM solution. They implemented Enrollment Rx in just four months. The new system reduced marketing and communication costs. Wingate now offers self-service communication tools to students and prospects. The platform supports a growing applicant pool, from 5,000 to 15,000 since 2017.
CRMJetty built a custom education portal on Dynamics 365 for a leading private university. The university faced fragmented admissions, document... mismanagement, and slow workflows. The portal enabled automated communication, status tracking, and secure digital uploads. Applicant inquiries dropped by 40%. Application processing became 35% faster. Staff productivity rose by 30%. International response time was cut by 50%.
ONLYOFFICE Desktop Editors helped Kimmo Granqvist, a senior lecturer at the University of Helsinki, solve document compatibility issues on Linux. He needed a... secure, collaborative, and reliable office suite for both personal and professional use. ONLYOFFICE offered strong Microsoft Office format compatibility and easy self-hosted options. Kimmo values its security features and finds it more stable than other open-source competitors.
TSL Marketing
- Marketing And Advertising
- Medium
Columbia, USA
TSL Marketing used SyncMatters to connect ConnectWise and HubSpot for their clients. This fixed data silos and made marketing easier.... The new integration helped TSL win over 25 deals and reach a 60% conversion rate. TSL built a recurring revenue stream of over $200,000. The solution made TSL a trusted partner for CRM integrations and improved client retention.
Senior Response
- Marketing And Advertising
- Small
Blythe Ward, UK
Senior Response used the FiveCRM platform for over 20 years to manage client communications. They needed a CRM that could... scale, was easy for agents to use, and allowed changes without developer help. FiveCRM provided flexibility, integration with telephony and client databases, and strong support. The platform enabled quick campaign setup and reliable operations, helping Senior Response grow and win new business. The company values FiveCRM’s stability, ease of use, and responsive support team.
Townsquare Interactive
- Marketing And Advertising
- Large
Charlotte, USA
Ring. io helped Townsquare Interactive scale its sales and service teams. The company needed better insight into daily sales calls...and client conversations. Before Ring.io, tracking was manual and incomplete. With Ring.io, every call is logged in Salesforce, giving full visibility into thousands of interactions. This data-driven approach improved coaching and team alignment. The integration fit their business model and supported rapid growth.
Polymath, a creative agency, needed a CRM to help manage rapid growth and long-term customer engagement. They chose Copper for... its easy Gmail and Mailchimp integrations. The team used Copper to manage their sales pipeline, track contacts, and automate follow-ups. With Mailchimp, they set up personalized drip campaigns for different client types and project phases. This helped them add 1,000 new contacts and engage new audiences. Polymath now reaches more prospects and expands client relationships with automated email marketing.
Simplicate helped Leadrs, a marketing agency, cut admin time by 60%. Before, Leadrs used many tools and had little insight... into performance. With Simplicate, they got one solution for all their work. Project margins improved and reports became clear and fast. Productivity rose by 20%. Leadrs grew 35% per year with the same team size. The team now spends more time on clients and less on admin.
Visual Art used Upsales to grow from 30 to 130 customers and expand into 32 countries. The company increased its... revenue to over 200 million. Upsales helped their sales teams find new customers in international markets. The BI solution "Insights" let them track performance and KPIs across countries. Visual Art is now preparing for an IPO and continues to use Upsales for global growth.
Unbounce used its own popup tool to boost lead generation for two online events. For Digital Agency Day, an exit-intent... popup offered recordings, achieving a 19.03% conversion rate and capturing many leads. For CRO Day, a traffic shaping popup directed abandoning visitors to a signup page, with 27.31% clicking through and 67% of those converting. In total, Unbounce collected over 3,200 leads using just two popups. The popups were relevant, timely, and valuable, driving strong results for event registration and content access.
Harbinger Labs
- Marketing And Advertising
- Small
St. Louis, USA
BenchmarkONE helped Harbinger Labs increase lead volume by 65%. The agency drove $30,000 in new business after switching to the... platform. BenchmarkONE replaced multiple tools, reducing application overhead. Harbinger Labs now tracks sales activities and manages forms, contacts, and emails in one place. The team enjoys features like integrated CRM, form creation, and direct email from the contact database.
BookCleaningJobs.com
- Marketing And Advertising
- Small
Seattle, USA
BookCleaningJobs. com used Vendasta to streamline sales, billing, and fulfillment for carpet cleaning clients. The agency consolidated reputation management, social...media, and local listing services into one platform. In one year, they grew to 36 engaged accounts and 112 recurring billed product sales. Vendasta’s Snapshot Report and client portal helped them close deals and build trust. The platform enabled them to offer new services and scale their business in the carpet cleaning niche.
CRM PipeRun helped 3MIND fix their sales process. They had trouble with mixed sales funnels and poor data in their... old CRM. PipeRun set up custom funnels and better reports. 3MIND cut their sales cycle from 41 days to 11 days. Lead qualification dropped from 17 days to 24 hours. Automated proposals and fast support made a big difference.
MediClass Global
- Marketing And Advertising
- Small
SalesWorx - Field Marketing helped MediClass Global launch a strong pharmaceutical marketing strategy. The company faced low brand awareness and... weak eDetailing tools. SalesWorx gave them targeted content, interactive presentations, and analytics. MediClass Global improved brand visibility and HCP engagement. They now use data to refine campaigns and build better relationships with healthcare professionals.
SmartTouch® Interactive
- Marketing And Advertising
SmartTouch® Interactive uses its marketing automation and CRM tools to help build to rent communities attract renters. The company started... BTR marketing in 2014, working in markets like Phoenix and Atlanta. Their 'All Lines In' strategy combines SEO, SEM, social media retargeting, and email to boost property demand. They focus on branding and storytelling to set BTR communities apart from traditional rentals. This approach helps BTR builders and developers control their brand and reach more renters.
Fullcast Copy. ai helped Banzai's one-person marketing team increase output by 10x. The VP of Marketing used AI-powered workflow automation...to save over five hours daily on repetitive content tasks. Full-funnel campaigns that once took weeks or months now launch in days. This allowed Banzai to scale its content and SEO program without adding headcount. The solution enabled faster speed to market and greater strategic focus.
FLG helped Sales Fuel, a performance marketing agency, grow fast after joining in March 2021. Sales Fuel used FLG's CRM... and automation tools to manage leads and book sales appointments. The team broke records by generating over 1,000 leads in one day across 9 products. They booked over 200 sales appointments at a conversion rate of nearly 30%. This was a big improvement from 18 months before, showing strong business growth.
Driving ROI and results: Understanding the Impact of CRM in Construction
Privacy Fence Company of West Michigan
- Construction
- Small
Grand Rapids, USA
Builder Prime helped Privacy Fence Company of West Michigan double jobs sold and boost gross profit margin from 15% to 47%. The company struggled... with manual data tracking and limited reporting before switching from Jobber. Builder Prime delivered real-time profit tracking, lead management, and robust reporting. The team saw a 30% increase in close rates and a 35% rise in net sales per lead issued. Builder Prime’s support and financial visibility transformed their operations and profitability.
Odoo ERP helped Treadsafe fix slow, manual business processes. Before, Treadsafe used many systems for sales, invoicing, and accounting. This... caused delays and made it hard to track inventory and orders. With Odoo, Treadsafe moved all data to one platform. The team got training and support. Now, Treadsafe has real-time reporting, faster bank reconciliations, and better visibility. The company can track inventory and orders easily. Treadsafe saves time and works more efficiently.
MarketSharp helped John McCarter Construction centralize all customer and lead data. Before, information was scattered and hard to track. With... MarketSharp, the team now manages communications and production scheduling in one place. This change improved efficiency and made workflows uniform across multiple offices. The company credits MarketSharp for supporting their steady growth each year.
Envirotech Engineering & Consulting, Inc.
- Construction
- Small
Enid, USA
Unanet ERP AE helped Envirotech Engineering & Consulting, Inc. transform its billing and accounts processes. The company doubled its staff... and needed faster, more accurate AP and AR workflows. Unanet replaced manual, paper-based tasks with digital automation. This change led to a 25% increase in efficiency for both AP and AR. Staff now spend less time on paperwork and more time on valuable work. The new system improved invoice accuracy and sped up approvals.
Stone Martin Builders used monday. com to improve construction project management. They cut project planning time by 60 days. The...team reduced overhead costs by 30% with automation and better collaboration. Productivity increased by 40% using real-time tools. The company now builds faster and more efficiently.
TopBuilder’s Bid Management Software helped Hatzel & Buehler handle hundreds of bids each month. Their old system was slow, hard... to use, and did not connect with their ERP. TopBuilder made tracking bids easy and fast. The team at TopBuilder worked closely with Hatzel & Buehler to set up the software and train users. After switching, Hatzel & Buehler increased their bid win rate by 28%.
JobNimbus helped Armando Jacox Jr. grow his business from zero to $2 million in just 12 months. The platform enabled... his team to handle high job volume efficiently. JobNimbus streamlined operations and improved team performance. Armando credits JobNimbus for making this rapid growth possible.
Tableau and eCMS helped Clark Builders, a major construction management company, improve project tracking and decision-making. Clark Builders used Tableau... dashboards to visualize job cost, labor hours, and work on hand. The solution delivered real-time, interactive reports for faster, more efficient decisions. Business intelligence and data visualization made performance improvements possible. Clark Builders operates across Alberta, Saskatchewan, and Northern Canada.
KulaHub helped Reveal Doors and Windows centralize customer and project data, replacing error-prone spreadsheets. The CRM unified email marketing, lead... generation, and project tracking, reducing duplication and manual work. Reveal now segments clients for targeted campaigns and uses dashboards for sales visibility. Staff received hands-on training, making processes more efficient and secure. Management reports improved, and Reveal values KulaHub's cloud-based data protection.
Driving ROI and results: Understanding the Impact of CRM in Legal Services
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
Environmental Defense Center
- Legal Services
- Small
Santa Barbara, USA
Click & Pledge helped the Environmental Defense Center manage donations and event payments in one system. Before, staff used several... platforms and spent hours on manual data entry. With Click & Pledge and Salesforce, they now process payments faster and capture donor data in real time. Staff saved 10% to 35% of their time, allowing them to focus more on donor relations and fundraising. The new system made year-end reporting and donor communication easier.
Medico-Legal Society of Queensland (MLSQ)
- Legal Services
- Small
Membes AMS helped the Medico-Legal Society of Queensland move from manual membership management to a streamlined Association Management System. MLSQ automated renewals,... centralized data, and reduced admin work. Staff now access member info and event registrations easily. Integration with Xero and Stripe improved invoicing and reporting. The platform saved time and money, making operations more efficient.
The Latest CRM Deployments delivering value in Retail
Carrefour Belgium
- Retail
- Large
Brussels, Belgium
Freshservice unified 8 of Carrefour Belgium’s 15 helpdesks in just 3 months. The new self-service portal simplified incident management and... improved agent satisfaction. 350 agents now support IT, logistics, HR, and more from a single platform. Legacy systems like BMC Remedy, Google Sheets, and email were replaced. Agent productivity and user satisfaction soared with automated workflows and better service request management.
babymarkt. de used GREYHOUND to manage over 1,200 daily customer inquiries. Before, each team member had a separate inbox, causing...duplicate work and slow responses. GREYHOUND unified all communication, making customer history visible to everyone. The team now answers 40% more inquiries with the same staff. Response times dropped to under 12 hours. Customer satisfaction and team morale improved.
Wavity help desk improved communication and transparency across V Bazaar’s 16 departments. The centralized ticketing system connected 90+ stores and... managed 100,000+ SKUs, preventing missed sales. Employees now resolve issues faster and share information easily. The platform’s low-code tools let V Bazaar customize workflows for IT, sales, and inventory. Customer satisfaction and sales both increased after adopting Wavity.
Garment Retailer (anonymous due to NDA)
- Retail
- Medium
VIENNA Advantage Retail Management Solution was implemented at a multi-store garment retailer. The retailer faced challenges with tracking sales, profits,... and inventory using a standalone POS system. VIENNA Advantage integrated POS, ERP, and CRM modules, enabling real-time reporting and better stock management. The solution improved decision making, launched loyalty programs, and allowed for targeted discounts. Sales tracking and motivational programs for staff increased overall sales and customer retention.
Homebase used Anthill to upgrade their appointment booking system. The new online solution replaced manual processes across all stores and... head office. Customers can now book appointments, upload project details, and choose showrooms online. Store teams see real-time availability and manage resources better. Anthill's workflow automation sends alerts, ensures best practices, and improves customer experience. Homebase now has better forecasting, resource allocation, and customer data capture.
Aptos ONE mobile POS helped The North Face empower store associates and reduce wait times. The brand rolled out mobile... POS before the 2022 holiday season to streamline store traffic and improve customer engagement. The new system eliminated the static cash wrap, freeing up sales floor space and enabling flexible checkout. Associates now use mobile devices for transactions, stock checks, and promotions. Training was simplified with short manuals and videos, making adoption easy for staff.
PT Sentral Tekno Selaras (Sentral Komputer)
- Retail
- Medium
Mekari Expense helped Sentral Komputer speed up daily expense submissions. The company faced slow, manual approval processes for operational costs.... With Mekari Expense, all expense requests are now digital and paperless. This reduced errors and made tracking easier. The team saves time and can focus more on business growth. Sentral Komputer won a Best Transformation Retail award for its digital shift.
Erpisto for distribution replaced Zenla's complex tier 1 ERP system. The old system was too rigid and could not be... customized. Erpisto delivered a flexible, easy-to-use ERP tailored to Zenla's needs. Zenla saw ROI in less than three years and reduced IT staff. The new system cut processing time by almost 90% and eliminated paperwork. Zenla now has real-time inventory tracking and robust reporting.
VisitBasis helped Unilever Kenya automate retail merchandising. Before, data capture was manual and error-prone. With VisitBasis, Unilever tracked merchandisers using... GPS and got real-time store data. This cut agency margin from 15% to 12.5% and reduced out-of-stock rates from 10% to 4.5%. Share of shelf improved by 8 basis points. Attrition among merchandisers dropped by 3%.
Nuxe uses easiware to manage customer service since 2013. The team of 10 advisors wanted to reduce the number of... tools, better understand customers, and centralize feedback. easiware helped them organize requests, provide fast and relevant answers, and improve customer loyalty. Nuxe achieved 81% Once and Done, cut resolution time by 67%, and reduced average handling time by 24%.
StayinFront TouchCG helped Casella Family Brands improve field team efficiency. The platform made it easier to process customer orders and... track performance. Management gained better visibility into in-field activities. Casella could quickly onboard new field teams. The solution supported both sales growth and sustainability goals.
ATOLLON helped MALCOM, a supplier of agricultural and municipal equipment, manage sales and service in one system. MALCOM integrated ATOLLON... with ABRA Flexi for real-time connection between sales, service, and accounting. Sales teams now use a single program for all customer and business data. Field service tracks service orders and technology history. Management benefits from real-time process monitoring and reporting. Customers see more transparency and faster responses to service requests.
Evolution Packaging Products Ltd
- Consumer Goods
- Small
Prospect CRM helped Evolution Packaging Products Ltd grow over 20% in one year. The company used Prospect CRM, Unleashed, and... Xero to manage customer data and orders. Before, they relied on manual paperwork and had no CRM system. Now, they save time, reduce mistakes, and track customer activity with RFM analysis. Prospect CRM's quoting and reporting features improved efficiency and sales team visibility.
MAI Fulfillment helped Peepers Reading Glasses move their fulfillment operations to a new center. The goal was to improve order... accuracy and on-time delivery. MAI Fulfillment now processes 1,400 orders daily for Peepers, handling over 5,800 SKUs. They achieved a 99.5% order accuracy rate and 99.7% on-time delivery. An automated return policy improved customer service and reduced costs.
Recent adoption and success with CRM software in Pharmaceuticals
Epikast
- Pharmaceuticals
- Small
New York, USA
Epikast used Veeva Vault CRM and Service Center to unify its inside sales and customer service teams. The company faced... challenges with fragmented systems and slow, disconnected sales processes. By adopting a single platform, Epikast enabled faster sales execution and highly personalized engagement with healthcare professionals. The rollout took just 2.5 months, with Service Center activated in under two weeks. Epikast now benefits from deeper customer context, streamlined operations, and improved collaboration across commercial teams.
AbbVie used Pega to improve how it interacts with physicians. The company needed a new marketing technology stack with a... strong decisioning engine. Pega was chosen for its business rule management and process automation. AbbVie built an AI-driven engine called AIDEN with Pega and Accenture. Early results show more flexibility, lower costs, and less manual work. AbbVie plans to expand AIDEN across its US commercial teams.
Sanofi Genzyme used Novatek International's cloud-based solution to manage environmental and utility monitoring data. The project aimed to reduce workload,... improve data integrity, and automate trend analysis. Implementation took less than six months, with 8 key users trained on site and 35 users trained remotely. Over 44,000 environmental and 9,000 utility samples were managed post-implementation. The QC department successfully digitalized its activities, meeting regulatory and validation needs.
Omnipresence CRM helped Sanofi China deploy a unified, cloud-based CRM to over 5,500 users. The solution replaced legacy systems and... improved omnichannel customer and employee experiences. Sanofi achieved compliance with Chinese Data Residency and PIPL laws. The CRM enabled better decision making, streamlined operations, and reduced total cost of ownership. Integration with Microsoft Dynamics 365 and Teams accelerated communication and business outcomes.
KPI. com helped ADCHEM, a Dubai-based distributor, streamline business processes and improve communication with suppliers and customers. ADCHEM needed an...integrated system to manage long sales cycles and regulated products. KPI.com replaced their previous ERP/CRM, offering scalability and customization as ADCHEM grew from a startup to an SME. Over 50 users now rely on KPI.com for faster workflows and better client satisfaction. ADCHEM credits KPI.com for supporting their expansion and operational stability.
A leading pharmaceutical company
- Pharmaceuticals
- Large
Maharashtra, India
PRxCloud helped a leading pharmaceutical company in Maharashtra automate daily reporting for over 50 medical representatives. Before, staff filled reports... by hand and traveled for meetings, which cost time and money. With PRxCloud, reps now submit real-time reports in under 30 seconds and manage doctor lists online. Managers track targets and results instantly. The company increased sales by 50% after using the software.
Vaccitech, a spin-out from the University of Oxford, needed a secure way to share sensitive information with investors for their Series A fundraising. They chose SmartRoom's... Virtual Data Room to host due diligence. SmartRoom quickly transferred Vaccitech's data from the cloud and customized the room for security and branding. This included restricting document access and adding watermarks. The platform allowed Vaccitech to track investor activity, aiding in negotiations. As a result, Vaccitech secured £20m in Series A funding.
The Latest CRM Deployments delivering value in Insurance
Bremen Farmers Mutual Insurance Company
- Insurance
- Small
Bremen, USA
BriteCore helped Bremen Farmers Mutual Insurance Company boost business operations productivity by over 30%. The insurer replaced a legacy system... with BriteCore’s cloud-based platform, automating manual processes and eliminating costly workarounds. Agents gained real-time access to policyholder data, and the company cut printing and postage costs by 15x. After implementation, Bremen Mutual maintained premium levels with a team two-thirds smaller than before. Integrations with vendors like LexisNexis and Sage Intacct further streamlined workflows.
AMS360 helped Brightway Insurance improve data analytics and forecasting. The platform made training and onboarding faster. Brightway used AMS360 to... support its franchise growth. The solution let them offer better service to customers. AMS360 increased efficiency across their operations.
Pipedrive helped Top Tier Public Adjusters grow from 3 to 35 employees in three years. The company automated 70% of... task creation, reducing manual work and improving claim processing speed. Pipedrive’s automations and custom fields enabled the team to handle large spikes in insurance claims after hurricanes. The CRM’s reporting and workflow tools gave better visibility and control over deal stages. Top Tier Public Adjusters now manages claims more efficiently and delivers faster service to customers.
Guidewire HazardHub gave Orion180 10 times more data for pricing and risk selection. The insurer cut quote, bind, and issue... time from five minutes to two minutes. Automation improved underwriting and agent workflows. Orion180 uses HazardHub’s data to better assess property risk and pricing. The integration took just one week and made decision-making faster. Orion180 credits HazardHub for solving key data challenges in policy pricing.
Jarvis CRM helped Stuckey & Company save over 200 employee hours each month. The insurance provider automated policy renewals, commission... tracking, and agent management. Employees now use a simple interface to handle quoting, invoicing, and compliance. The system integrates with The Hartford and 51 other carriers. Automated emails and reporting improved efficiency across the business.
Datalyse CRM helped Drive&Win, a digital insurance company, manage its growing sales and operations team. Drive&Win needed to optimize sales... cycles and reduce high telecom costs. Datalyse unified communications, automated workflows, and provided detailed sales reports. In just 3 weeks, Drive&Win increased lead conversion and lowered monthly telecom expenses. The team now manages sales more efficiently with all operations in one platform.
Recent adoption and success with CRM software in Banking
First Federal Savings Bank
- Banking
- Medium
Evansville, USA
First Federal Savings Bank used 360 View to fix siloed customer data and weak marketing. The bank sent over 32,000... onboarding emails in three months. They opened 1,200 new accounts and welcomed 400 new customers in six months. New account openings rose by 24% per month. Staff now have a full view of customer relationships. The marketing team launched four campaigns in four months using the platform.
First Financial Bank used ICE Mortgage Technology to improve HELOC originations. They opened Encompass Web to over 400 new users... and automated prequalification. The bank integrated consumer, loan, and property data to target clients. HELOC originations rose by 25%. Satisfaction scores increased by 30%. ICE technology helped the bank work faster and serve clients better.
CRMNEXT helped Bank Danamon boost leads by 370%. The bank used a modern CRM platform to unify customer data and... streamline onboarding. AI-driven lead management improved sales follow-up and conversion. Digital journeys enabled instant account opening and reduced dropouts. The solution integrated with over 70 systems and supported 10,000+ users across 1,200 branches. Real-time analytics gave managers better insight into sales performance.
Zopa Bank used monday service to automate HR ticket triage. The HR team moved from a shared Outlook inbox to... AI-powered ticket assignments. Now, 98% of HR tickets are auto-triaged, saving over 55 hours each month. Ticket resolution time dropped by five minutes per ticket. The team tracks performance with real-time dashboards and measures CSAT scores for the first time. Employees still use email, but the process behind the scenes is faster and more accurate.
nCino helped Allied Irish Banks cut loan drop-off rates by 24%. Funds now reach customer accounts in as little as... 17 minutes, down from up to six weeks. 94% of AIB customers use DocuSign for digital document signing. 74% of loans are processed through auto decisioning. AIB is going paperless, improving efficiency and reducing environmental impact. The bank has lent over €2 billion since adopting nCino.
Prophet CRM helped SeaComm improve client relationships and streamline workflows. SeaComm faced challenges tracking member interactions as their credit union... grew. Prophet CRM offered seamless Outlook integration and an easy user interface. The solution unified business development and commercial loaning departments. Team members quickly adopted Prophet CRM, reducing redundant work and missed follow-ups.
Silicon Cities Consulting & Advisory
- Management Consulting
- Small
Sydney, Australia
Kommo helped Silicon Cities Consulting & Advisory adapt during the Covid-19 pandemic. The company used Kommo’s WhatsApp integration to connect... with clients quickly and keep all conversations in one place. This made it easier to track sales and respond fast. The sales cycle became shorter and conversion rates increased. Kommo’s unified inbox also let them manage both WhatsApp and email in one CRM.
Teamleader Focus helped Digly automate scheduling, saving 15 minutes per appointment. Digly, a consultancy for accountants, faced challenges managing multiple... calendars and growing online meetings. Switching from Calendly and Zapier to Teamleader's integrated scheduler reduced tool complexity. The solution cut weekly scheduling time by 2-4 hours, lowered no-show rates, and improved meeting preparation. Digly also saw fewer errors and interruptions, boosting productivity for both staff and clients.
The Franchising Company
- Management Consulting
- Small
USA
VipeCloud CRM helped The Franchising Company double its franchise consulting revenue. Before VipeCloud, they struggled with disorganized lead management and... lost revenue. The CRM provided advanced features like email marketing, automation, and customizable workflows. Matt and Jennifer now save time, stay organized, and follow up with leads efficiently. Automated emails and custom forms help them qualify candidates and keep business running smoothly, even when away.
Dylan McGrath | SD Business Advisors
- Management Consulting
- Small
USA
AllClients has helped Dylan McGrath at SD Business Advisors for over 15 years. The platform keeps business operations organized and... streamlines daily tasks. Dylan uses AllClients to manage prospecting and keep all communications in one place. This tool makes it easier to stay on top of client interactions. Organization and efficiency have improved with AllClients.
Steilpass chose Coevera as their CRM to support strategy, brand, and destination consulting. The platform acts as a central hub,... tracking hundreds of opportunities for Steilpass and its partners. The team values Coevera's easy-to-use interface and flexibility. Key features include the Outlook add-in, Buying Center, and reporting tools. Coevera helps Steilpass manage business growth and client relationships.
OnePageCRM helped MarKee Partners, a consulting firm, move from Trello and spreadsheets to a simple CRM. The Action Stream feature... lets them set tasks and follow-ups for every client, making lead qualification and client management easier. The team uses the Kanban pipeline, email integration with Outlook and Mailchimp, and values the intuitive interface. Fast customer support and easy onboarding made the switch smooth. MarKee Partners now manage all client info and communications in one place, improving efficiency.
The Latest CRM Deployments delivering value in Wholesale
T I Midwood (TIMco)
- Wholesale
- Medium
Nantwich, UK
Gold-Vision CRM helped T I Midwood (TIMco) streamline sales and marketing processes. TIMco needed to manage digital marketing, improve data... quality, and enable better team communication. Gold-Vision delivered an integrated CRM that increased growth by 20% in the first year. The system lets TIMco segment customers, send targeted messages, and track engagement. Sales teams now follow up faster on leads, improving customer response rates.
SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to... customer requests. With SugarAI, reps now spot up-sell and cross-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.
Pipeline CRM helped XpressConnect track sales activity and organize data better than Excel. The CRM enabled custom quote tracking, revealing... gaps in sales conversions. XpressConnect used Pipeline CRM to manage a national sales team and monitor all sales activities. Clean data imports supported targeted marketing to 70,000 contacts. The CRM made it easy to retain sales information and improve campaign results.
Heidelberg Materials Contracting
- Wholesale
- Large
UK
Maximizer CRM helped Heidelberg Materials Contracting move from scattered spreadsheets to a unified CRM system. The company struggled with slow... reporting and lost opportunities due to inconsistent data tracking. With Maximizer, they now have one source of truth for all customer and project information. Reporting that once took hours now takes minutes. The team is more engaged, and follow-ups are more effective, leading to improved win rates and better commercial decisions.
White Cup BI helped Callico Distributors make better decisions for over 10 years. The platform gave the team on-demand reporting... and insights without needing analysts. Salespeople now create their own reports and spot sales trends fast. Callico saw more data-driven decisions and found new ways to grow profit margins. The tool is easy to use and fits the wholesale distribution industry well.
weclapp helped BoBoQ GmbH manage their wholesale bubble tea business in Germany. BoBoQ faced challenges with unorganized processes and slow... information flow. They chose weclapp for its easy interface and modular setup. The onboarding and data migration were smooth. With weclapp, BoBoQ improved IT integration, reduced data redundancy, and lowered return rates. They now save 6-20 hours of work and cut costs by 10-25%.
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.
JVCKENWOOD used Oracle Cloud ERP and Cloud EPM to modernize its accounting and business processes. The company automated manual tasks... and improved data accuracy. Management now makes better decisions with consolidated data. Sales and inventory forecasts are linked to a central system. JVCKENWOOD reduced costs and removed inefficiencies with Oracle's cloud solutions.
Angaza helped RDG start selling affordable smartphones in emerging markets. RDG used Angaza's platform to access business data and test... a smartphone pilot. The pilot achieved a 50% gross profit margin in six months. Angaza's analytics tools supported RDG's decision to expand product lines. RDG plans to scale mobile device sales using Angaza's features.
SevenRooms helped The Mulberry Group in Melbourne boost revenue by $112k AUD in five months. The group switched from OpenTable... to SevenRooms for email marketing and reservations. They saved $256k AUD in cover fees. The platform also helped them grow their email subscriber list. The Mulberry Group focused on building a loyal community and personalizing guest experiences.
Las Vegas Convention and Visitors Authority (LVCVA)
- Hospitality
- Large
Las Vegas, USA
Simpleview redesigned VisitLasVegas. com for the Las Vegas Convention and Visitors Authority. The new site saw sessions rise by 151%...and paid search jump by 488%. Organic social traffic increased by 215%. The redesign focused on mobile-first optimization, modern navigation, and integrating social media assets. The site now offers curated content and improved user experience, helping more visitors plan trips to Las Vegas.
Aline Menus by Grove helped Bickford Senior Living cut food waste and control costs across 55 communities. Before, each chef... made their own menu, causing inconsistency and high expenses. Aline Menus brought centralized menu planning and forecasting, while Aline Point-of-Sale enabled real-time order tracking. This reduced manual errors and improved compliance. Now, Bickford delivers consistent, high-quality dining and keeps food budgets on track.
TrackPMS helped Resort Group automate manual tasks and cut charge entry time by 97%. The company replaced outdated workflows and... reduced accounting bottlenecks. TrackPayments lowered interchange fees and improved payment resolution. Staff now spend less time on manual work and more on guest service. Resort Group simplified accounting and improved transaction visibility with integrated tools.
Ambassador Cruise Line used Sage HR to improve their business processes. The company wanted to make their operations smoother and... keep their data safe. Sage HR helped them manage their work better. The solution also protected important information. This made it easier for the team to focus on their main goals.
Thryv helped Tier One Services organize its business and boost growth. Michael Frazier, the owner, replaced paper invoices and scattered... apps with Thryv’s all-in-one CRM, marketing automation, and reputation management tools. He doubled his online reviews and grew his customer base by 2–3 times. Thryv enabled him to collect over $75,000 in payments and save time for family and personal interests. Efficiency and streamlined communication drove these results.
Vexrid Pest Management
- Consumer Services
- Small
USA
Salesmate helped Vexrid Pest Management streamline customer communication. The team logs calls, emails, and schedules future messages with ease. Salesmate's... competitive pricing for texting and calling stood out. The platform supports both current and future outreach. Vexrid found Salesmate adaptable for their daily customer success needs.
Spot Out Fabric & Floor Cleaning
- Consumer Services
- Small
Accrisoft launched a new website for Spot Out Fabric & Floor Cleaning. The site is mobile-friendly and easy to manage,... helping Spot Out attract more local customers. Integrated ServiceMonster software streamlines lead management. Since launch, the website generated 86 web form leads, with 19 in June. Strategic SEO and city-specific landing pages boost local search visibility and lead generation.
Security of Los Angeles (SOLA)
- Security Services
RedHorse CRM helped Security of Los Angeles (SOLA) manage customer accounts in one place. SOLA switched from multiple software tools... to RedHorse for better integration. The CRM let them manage telemarketers, service tickets, and billing with QuickBooks. RedHorse improved email, document storage, and company-wide visibility. SOLA reduced paper use and improved business operations.
SmartMatchApp helps Date for 2 match well-educated singles for serious relationships. The team uses the matchmaking platform to build detailed... profiles and make quality matches. Members usually get their first introduction within four weeks. The service includes coaching and support for dating success. Date for 2 focuses on efficient, results-driven matchmaking for selective clients.
A leading U.S. hospital center
- Hospital & Health Care
- Large
USA
Damco Solutions helped a leading U. S. hospital center reduce emergency department congestion using a HIPAA-compliant, real-time visibility model. The...hospital improved patient throughput and staff productivity, achieving a 35% increase in staff productivity and a 20% reduction in application processing time. The solution enabled proactive patient discharge, freeing up to 35 beds per day. Patient complaints dropped by 26%, and staff morale improved. The hospital now delivers better patient care and maintains secure, compliant operations.
Vanderbilt University Medical Center
- Hospital & Health Care
- Very Large
Nashville, USA
Vanderbilt University Medical Center needed single sign-on (SSO) for hundreds of Drupal sites. They wanted to connect all sites to... Ping Identity Provider and remove the need to update the IdP for each new site. miniOrange built a solution using a master Drupal site as a mediator. The SAML SP module was installed on all sites. Now, users log in once and access all sites, and new sites can be added without changes to the IdP. This improved security and made site management easier.
Barnes-Jewish Hospital
- Hospital & Health Care
- Large
St. Louis, USA
Soleran's Rounding solution helped Barnes-Jewish Hospital save at least 6 hours per week on compliance rounds. The hospital moved from... paper-based processes to a mobile system, making it easier to track deficiencies and automate reporting. Staff now close out issues faster, and real-time dashboards improve oversight. The solution supports unlimited users and adapts to different departments. Barnes-Jewish Hospital now spends less time on paperwork and more time on patient care.
Teladoc Health
- Hospital & Health Care
- Very Large
Purchase, USA
Teladoc Health used WEM's no-code platform to replace legacy systems in the Netherlands. The new healthcare platform went live in... just 6 months, built by a small team. Teladoc now controls all data, processes, and development. The solution reduced costs by eliminating unused enterprise software. Healthcare professionals benefit from a single, secure, and automated environment. New features can be launched in weeks, not months.
Ponte Vedra Plastic Surgery
- Hospital & Health Care
- Medium
MyMedLeads helped Ponte Vedra Plastic Surgery speed up lead-to-patient conversion from 4-5 minutes to under 30 seconds. The practice switched... back to MyMedLeads after another software failed to handle their high lead volume. MyMedLeads provided seamless integration with their practice management and EHR systems. Staff productivity improved with accurate, easy-to-use lead tracking and reporting tools. The platform also enhanced marketing spend efficiency through detailed analytics.
Driving ROI and results: Understanding the Impact of CRM in Entertainment
Momento
- Entertainment
- Small
Chicago, USA
Act! helped Thomas Fletcher build Fletcher Chicago into a multi-million dollar business by organizing customer data and improving relationship management.... Fletcher used Act! to track thousands of contacts, run targeted marketing workshops, and streamline event follow-ups. The CRM enabled his team to access vital contact details instantly, supporting major Hollywood productions and sports innovations. After selling his previous company, Fletcher chose Act! again for his new venture, Momento, citing its ease of use and strong customer support.
Monaco International Clubbing Show (MICS)
- Entertainment
- Small
Monaco, Monaco
Teamgate CRM helped Monaco International Clubbing Show (MICS) organize contacts and manage sales in the fast-paced entertainment industry. MICS chose Teamgate... for its cost and ease of use. After implementation, MICS saw deal closing times shorten by 10-20%. The CRM enabled better lead tracking, communication, and pipeline management. MICS now tracks sales progress and manages opportunities more efficiently.
Tech ICS upgraded and maintained a WordPress website for Creative and Film Studio. The studio needed a significant platform upgrade... and careful changes to WordPress plugins and artworks. Tech ICS completed the updates and continued ongoing maintenance. The project focused on delivering a smooth, cost-effective solution for managing pop culture themed content. The result was a fully updated and maintained website for the client.
Nextiva's VoIP phone system helped 88. 7 The Bridge, a Christian radio station, move from an old analog setup to...a modern communication platform. The switch made fundraising events smoother and less stressful. Staff used features like voicemail-to-email, auto attendant, and call forwarding to stay connected and save time. The new system let them manage high call volumes and improve customer service without extra costs. The team found the system easy to use and reliable, even during their busiest times.
Brock Street Brewing Company
- Food & Beverages
- Small
Whitby, Canada
SalesNOW helped Brock Street Brewing Company replace spreadsheets with a custom CRM. After a few sessions, they had a CRM... tailored to their unique sales process. The team could access customer and lead data from anywhere using the mobile app. Email notifications and custom fields improved sales management. SalesNOW made sales tracking flexible and easy for the growing brewery.
Sysco uses the Wingmate app to capture leads quickly and easily. Drivers and sales teams can send leads in under... 10 seconds using photos, voice notes, or descriptions. The app helps Sysco grow its business and retain customers by making it simple for everyone to participate. Real-time updates and accountability keep the sales team engaged. Sysco recommends Wingmate for its ease of use and strong results.
PM AM CRM helped Taste for Life Foods accept orders 24/7 using web, IVR, and mobile apps. The new system... automated order notifications for customers and staff. Managers can now track every order from start to finish. No extra staff was needed, so costs stayed fixed as sales grew. Franchise partners use a mobile app to update order status and place orders anytime. The company is now ready to expand internationally.
Delta Sales App helped Delicioso Food control their sales team and support field sales. The app offered tools for order... taking and daily reporting. Delicioso Food found the support team very helpful. The end-of-day report feature made sales reporting easy. The app improved sales management and data tracking for Delicioso Food.
Gold's Gym
- Health, Wellness And Fitness
- Medium
Dallas, USA
Gleantap helped Gold's Gym boost member engagement using automated email and SMS campaigns. Over 500 new members joined through referral... campaigns. One franchise saw 64 out of 323 people return after a single text. Automated onboarding, upgrade, and win-back campaigns increased retention and revenue. Gold's Gym streamlined communication and grew memberships with Gleantap's marketing platform.
Franklins Fire and Safety Ltd
- Health, Wellness And Fitness
JunariCRM+ helped Franklins Fire and Safety Ltd fix slow and manual reporting. Before, the team spent days making management reports.... Now, with JunariCRM+, reports take just 10 minutes each week. The system is tailored to their needs and easy to use. The support team is quick and proactive. This change lets the team focus on business growth instead of paperwork.
Community Link Consulting
- Health, Wellness And Fitness
- Medium
Teamwork. com helped Community Link Consulting replace spreadsheets and outdated tools. The Resource Scheduler and Workload Planner improved resource management...and forecasting. Time tracking and reporting features made billing and workload planning easier. Leadership gained real-time visibility into resource allocation. The team increased billable hours and reduced burnout with smarter planning.
RSoft CRM helped Bio System, a health care equipment manufacturer, automate support for 5,000+ clients and 150+ service engineers across India. The company needed... to manage customer issues and engineer locations efficiently. RSoft delivered a web and mobile solution in under a month, automating ticket assignment, warranty checks, and customer notifications. Bio System now resolves issues faster, tracks engineer activity, and collects real-time feedback. Customer satisfaction improved with timely updates and transparent support processes.
Driving ROI and results: Understanding the Impact of CRM in Automotive
Les Schwab
- Automotive
- Large
Bend, USA
Reputation Studio helped Les Schwab manage reviews from Google, Yelp, and Facebook in Salesforce. Before, it took 4 minutes to... respond to each review. After using Reputation Studio, response time dropped to under 60 seconds, and later to 30 seconds. The team increased their review response rate from 50% to 99%. Les Schwab also reduced 90% of the resources needed for online review management.
Method CRM helped Go Powertrain cut their estimate-to-invoice process from 60 steps to just six. The company doubled its inventory... fill rate by building a custom inventory system within Method. Go Powertrain improved post-sale customer service with detailed warranty records and automated workflows. Nearly every department now uses Method, connecting sales, inventory, and customer management. Automation saved enough labor to avoid hiring an extra position. The system provides real-time inventory and a complete customer view.
Vtenext helped Vetrocar S. p.a. bring all business data into one CRM platform. The company automated sales, claims, lead management,...ticketing, purchasing, and HR processes. Before, data was scattered and often lost. Now, teams save time and access information easily. Ticket tracking and order management are more accurate. Vetrocar can analyze data and manage activities from a single dashboard.
LeadSquared helped Bajaj Auto digitize customer journeys across 6,000 dealerships. Bajaj Auto faced challenges with lead management, inconsistent sales processes,... and lack of insights. LeadSquared integrated with their ERP and DMS, providing a unified sales CRM and actionable insights. The platform enabled zero lead leakage and managed 10 lakh enquiries seamlessly. Bajaj Auto saw higher lead conversion rates and improved productivity at dealerships.
The Latest CRM Deployments delivering value in Accounting
Accounting & Tax Professionals
- Accounting
- Small
CoolLife. io helps accounting and tax professionals manage compliance and client documents. The platform centralizes files, automates document requests, and...tracks deadlines. Firms use secure VDR and CRM features to protect sensitive data and improve collaboration. Automated workflows reduce manual errors and save time. According to Accounting Today, automation can cut processing time by up to 50%.
SP Employee Hub helped Prager Metis, a global accounting firm, centralize communication and information. The company unified 13 departmental sub-sites... within Microsoft 365, making it easy for staff to find up-to-date documents. The intranet improved collaboration and data security across their worldwide offices. Since 2018, Prager Metis has maximized its Microsoft 365 investment with this solution. The hub-and-spoke design supports both company-wide and department-specific needs.
WORKetc helped Permit Place speed up permit approvals. Permit Place used to handle lots of paperwork. They needed a better... way to manage permit applications. With WORKetc, they tracked customer interactions and projects in one place. This made it easier to get permits approved faster. Permit Place grew into one of the largest permit expediting companies in the US.
The Latest CRM Deployments delivering value in Design
ProPoint Graphics
- Design
- Small
New York, USA
Quickbase helped ProPoint Graphics cut unproductive staff time by 33%. The company gained $100,000 in billable staff time and reached... a 95% staff utilization rate. Quickbase centralized project management and improved real-time data access. Staff can now manage four times more projects without missing deadlines. Repeat customer business increased by 10%.
eZnetCRM helped Speck Design manage complex sales cycles with many decision makers. The sales team struggled to track progress and... identify key contacts. eZnetCRM gave them a systematic way to organize leads and sales activities. The cloud-based CRM improved efficiency and provided a 360-degree view of customers. Speck Design now handles both small startups and large enterprises more effectively.
RIDER1991 is a Ukrainian designer watch project that raised over $27,000 on Kickstarter. Co-founder Nazar Malets shares insights on their... crowdfunding experience. The watch design is inspired by motorcycle culture. The team used cloud solutions for collaboration. They emphasize the importance of studying competitors and preparing marketing content for a successful campaign.
Kuehne+Nagel
- Transportation/Trucking/Railroad
- Very Large
Schindellegi, Switzerland
Kuehne+Nagel used Infor Nexus to boost global logistics visibility and control. The company increased new customer wins by over 50%... and tripled transaction volumes. Infor Nexus enabled fast onboarding of new customers and supported complex, multi-national supply chain projects. Kuehne+Nagel became the first 3PL to deploy advanced modules like Network Transportation Management Optimizer. The partnership helped Kuehne+Nagel deliver better performance and lower costs for its customers.
J.B. Hunt
- Transportation/Trucking/Railroad
- Very Large
Lowell, USA
Lightcast helped J. B. Hunt improve driver retention and hiring by providing deep compensation data. J.B. Hunt used Talent Analyst...and Snowflake data delivery to benchmark pay and set competitive pay bands. In 2022, J.B. Hunt achieved a 50% driver retention rate, far better than the industry average of 102% turnover. The company hired 18,000 new drivers using these insights. Data-driven decisions helped J.B. Hunt maintain its best-in-class workforce and support efficient logistics.
Anteraja
- Transportation/Trucking/Railroad
- Large
Kapture CX helped Anteraja cut technology costs by consolidating multiple tools into one platform. The logistics company improved operational efficiency... and streamlined customer support. Anteraja now manages all service channels in a single system. The solution enabled faster response times and fewer manual processes. Kapture CX's real-time dashboards and responsive support team drove ongoing improvements.
Recent adoption and success with CRM software in Events Services
Cosmoprof Asia
- Events Services
- Large
Hong Kong, Hong Kong
Cosmoprof Asia used WeMine Intelligence to manage visitor communications during a typhoon. The team sent real-time updates to thousands of... Mainland China visitors using template messages on WeChat. An AI-powered chatbot handled over 10 inquiries per minute, giving visitors 24/7 access to show information. Staff focused on logistics while the system managed communication. Messaging costs were reduced to one-sixth of traditional SMS. Data from visitor questions helped improve future event planning.
Leap Event Technology helps New York Comic Con improve fan experiences. They use Leap’s mobile apps and event management tools.... NYCC increased fan satisfaction and exhibitor engagement. Operations became more efficient. Leap’s solutions support this major pop culture convention every year.
InStreamCRM helps Planners Polska Sp. z o.o manage client relationships and communication. The team uses the CRM to monitor communication... and respond quickly to client needs. InStreamCRM supports key processes like client acquisition, project delivery, and daily communication. Features like email integration, calendar, and process management help the team build strong business relationships. The system adapts fully to their needs and supports their event services business.
Aza Fashion used CREST ERP to replace manual Excel tracking for inventory, costing, and production orders. Before, they struggled with... production tracking, inventory management, and supplier delivery estimates. CREST ERP centralized all data, improved financial tracking, and added audit logs for accountability. Real-time production tracking and better supply chain management helped streamline their workflow. The solution connected sales, production, and dispatch for smoother operations.
Voyado Elevate helped Stormberg boost average order value by 16. 4%. The company faced challenges with rapid e-commerce growth and...needed better product discovery and recommendations. They switched to a new e-commerce platform using Voyado Elevate for search, navigation, and recommendations. After launch, conversion from recommendations jumped from 7% to 18%. Stormberg saw fast results and improved customer experience.
The Latest CRM Deployments delivering value in Sports
FC Bayern
- Sports
- Large
Munich, Germany
FC Bayern used SAP Business Suite to connect and streamline its business operations. The club replaced manual HR and expense... processes with cloud-based tools, improving employee experience and speeding reimbursements. SAP integrated 52 systems and over 9.5 million fan records, enabling personalized marketing and unified fan engagement. SAP Sports One helped manage player performance and scouting. FC Bayern now delivers better HR, finance, and fan experiences, supporting success on and off the field.
RaiseNow enabled Frohberg Tennis Club to process over 60,000 CHF in just three months using TWINT QR code payments. The club faced... slow, manual payment tracking and relied heavily on cash. With RaiseNow, members paid fees and made purchases easily with digital payments. The solution automated transaction tracking and reduced admin work. Staff now focus more on club activities, not payment management.
Hurco Werkzeugmaschinen GmbH
- Mechanical Or Industrial Engineering
- Medium
Pliening, Germany
Hurco Werkzeugmaschinen GmbH used Gedys Intraware CRM software to improve sales support. The company wanted precise implementation and strong engagement... from their CRM partner. Gedys Intraware delivered a tailored CRM solution that matched Hurco's needs. The result was a shared commitment to success and improved sales processes. Christian Ilg, Director Sales Support, praised the precise execution and dedication of the Gedys Intraware team.
Ein weltweit tätiger, multinationaler Maschinenbau-Konzern in Familienbesitz
- Mechanical Or Industrial Engineering
Qymatix Predictive Sales Software half einem weltweit tätigen Maschinenbau-Konzern, die Kundenzentrierung zu verbessern. Das Unternehmen stand vor der Herausforderung, im... gesättigten B2B-Markt mit E-Commerce-Strategien wettbewerbsfähig zu bleiben. Mit Qymatix automatisierte es Produktempfehlungen und steigerte die Effizienz im Vertrieb. Die Lösung führte zu einer Reduzierung der Kundenabwanderung um 2,8 Mio. Euro und einem Zusatzgeschäft von 1,5 Mio. Euro im Jahr 2020. Das Vertriebsteam gewann einen klaren Wettbewerbsvorteil durch datengesteuerte Entscheidungen.
Fakturownia. pl needed a way to handle customer support as their user base grew. At first, one person managed up...to 250,000 accounts using Sugester. As the company grew to over 1 million accounts, an 11-person support team used Sugester to manage all customer messages in one place. Sugester let them handle emails, calls, chat, and forum posts together. The team now answers 250-300 calls a day and can quickly help customers. Sugester helped Fakturownia.pl keep support fast and organized as they grew.
Collier County Public Utilities Department (EPMD)
- Government Administration
- Large
USA
HyperTeam delivered a SharePoint-based digital workplace for Collier County Public Utilities Department's Engineering & Project Management Division. The solution included... project approval, management, and reporting modules, all integrated in the cloud. Project reporting time dropped from several days to just minutes. Project managers now coordinate over 500 projects more efficiently. The platform supports centralized data, automated workflows, and real-time dashboards.
The CRM Blueprint for Better Selection Decisions in Utilities
ENGIE
- Utilities
- Very Large
Paris, France
ENGIE wanted to modernize its IT landscape to better support employees and customers. The company replaced SAP with Salesforce Sales... Cloud, Service Cloud, and Marketing Cloud, with help from Cobra CRM. This change created a single, unified view of each customer. ENGIE's team used agile methods and kept control of the rollout, with Cobra CRM providing extra Salesforce specialists. The new system made customer processes more accessible and user-friendly, supporting ENGIE’s energy transition goals.
The CRM Blueprint for Better Selection Decisions in Oil And Energy
Source Energy Partners
- Oil & Energy
- Small
Dallas, USA
Ascendix customized Salesforce for Source Energy Partners, an oil and gas mineral acquisition firm. They replaced fragmented tools with a... centralized CRM, integrating GIS for location insights. The new system automated project management and improved scalability. Acquisition tracking became 2–3x faster. All data is now in one place, saving costs and boosting collaboration.
Keela helped oneMESSAGE. tv increase recurring donors by 260% in one year. The nonprofit used Keela's Smart Ask, forms, and...communications tools to double total donations and boost fundraising revenue by 56%. Smart Ask raised 237% more than regular forms and increased average gift size by 250%. Keela's donor management and email marketing improved donor engagement and outreach. The platform enabled oneMESSAGE.tv to organize donor data and refine its fundraising strategy.
SuperOffice CRM helped Signify Research improve staff workflow and customer knowledge. The company needed detailed targeting and integrated contact management... for a niche market. SuperOffice provided a single platform for CRM and marketing, supporting GDPR compliance and campaign scheduling. Staff now avoid duplicate outreach and make better decisions using campaign data. The marketing team uses email analysis tools to refine newsletters and reach prospects at the right time.
FranConnect helped Firehouse Subs cut its franchise sales cycle by nearly 50%. The platform manages hundreds of monthly franchise inquiries... and automates lead creation. Firehouse Subs uses FranConnect to track new restaurant openings and ensure compliance with brand standards. The software streamlines communication and keeps franchisees and staff on task. Electronic document delivery speeds up franchise disclosure and reduces risk. Firehouse Subs now has a single system for franchise development and information management.