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How Field Service Management is Delivering ROI for Construction Leaders
Hall & Kay - Construction
JLL Corrigo Enterprise helped Hall & Kay modernize fire protection services. Hall & Kay needed to improve efficiency and manage... a growing customer base with complex regulations. They used JLL Corrigo Enterprise for dynamic scheduling, real-time dashboards, and digital data capture. The platform reduced technical verification time from 3-4 weeks to 2-3 days. Over 7,000 work orders are managed each year. The solution improved time tracking, resource management, and asset data analysis, leading to less downtime and better operations.
McKean Developments - Construction
McKean Developments, a joinery and construction company, faced challenges in monitoring high-volume projects using pen-and-paper reporting. They needed a real-time... reporting tool to improve efficiency. They chose iForm Pro from Footprint Solutions, which provided instant form transmission and photo attachments. This solution improved data accuracy, reduced costs, and saved time. The staff appreciated the intuitive interface and the ability to manage forms and generate reports easily.
PKM Earthmoving - Construction
Ascora helped PKM Earthmoving, a civil contracting business, connect their field and office teams. The system made it easy to... share job updates and send weekly digests to customers. Admin saved time with integrated accounts and payroll, reducing data entry. Invoice reconciliation became faster and email templates were customizable. The team of seven expects even more savings as they grow.
Air Engineers, A Service Experts Company - Construction
Azuga Fleet Tracking helped Air Engineers, A Service Experts Company, improve technician scheduling and fleet safety. The company needed to... know technician locations to meet a 2-hour service window. Azuga's solution made drivers more aware of their behavior. Driver scores improved dramatically. The Operations Manager saw clear benefits in safety and efficiency.
Culy Contracting - Construction
GPS Insight helped Culy Contracting automate manual fleet management tasks. Before, they struggled with tracking maintenance and IFTA reporting, wasting... many man-hours. With GPS Insight, they automated IFTA reports and scheduled vehicle maintenance. The system made it easy to track and recover stolen equipment worth $350,000. Heavy-duty vehicle safety events dropped by 119%. The service manager now plans maintenance more efficiently, saving time and reducing downtime.
Ace Energy Plumbing and Heating - Construction
Commusoft helped Ace Energy Plumbing and Heating streamline workflows and improve customer satisfaction. The company switched from unreliable custom software... to Commusoft’s intelligent scheduling. The team now uses the scheduling tool for 99% of job bookings. This change lets technicians fit in an extra job each day. Ace Energy expects a 14% increase in revenue by year-end from these improvements.
Kraus Feuerschutztechnik - Construction
TIVAPP helped Kraus Feuerschutztechnik automate key fire protection processes. Before TIVAPP, the company used paper-based systems that caused errors and... delays. With TIVAPP, technicians now record faults directly, attach photos, and use QR codes for fast identification. The software enables accurate data capture, automated quotes, and efficient stock orders. Kraus Feuerschutztechnik improved efficiency and built new revenue streams like online training.
Acme Construction - Construction
Raken helped Acme Construction improve daily reporting and project visibility. Before Raken, Acme used manual reports that lacked detail. With... Raken, they now create detailed daily reports with photos. This gives better transparency and helps track project progress. Integrations with Sage Intacct, Sage 300, Autodesk Build, and TrueLook save time and reduce duplicate data entry. Project creation and cost code management are now easier for the team.
Crash of Rhinos Painting - Construction
OptimoRoute helped Crash of Rhinos Painting cut scheduling workload by 125 hours per year. The company reduced team travel by... 3,000 miles yearly and saved $7,500 annually. Proposal productivity grew from 30 to 80 quotes a week with half the staff. The software made scheduling easy and let the team cover more jobs. Customers liked the real-time tracking and notifications. The owner praised OptimoRoute's customer service and ongoing improvements.
Champion Windows - Construction
allGeo helped Champion Windows automate time tracking and integrate with ADP Workforce Now. The company used GPS tracking, geofencing, and... mobile forms to improve payroll and job costing. Managers gained real-time visibility into field staff with map views and live alerts. Payroll became more accurate and efficient. Job costing reports improved, and field operations became more efficient.
A1 Kiwi Cutters & Drillers - Construction
vWork helped A1 Kiwi Cutters & Drillers move from paper-based job management to a digital platform. The company needed to... improve efficiency and speed up invoicing. vWork digitized their processes, reduced paperwork, and made invoicing faster. This led to better cash flow, prompt payments, and improved hazard management. Staff adapted quickly, and the business reduced its environmental impact.
Blue Native Landscape & Irrigation - Construction
Arborgold business management software helped Blue Native Landscape & Irrigation move from paper records to a digital system. The estimate builder... tool improved job bids and profit margin tracking. The mobile app made scheduling and field communication easier. Blue Native could now track billable hours and avoid unprofitable jobs. The company grew its team and made more aggressive bids. None of this growth was possible before using Arborgold.
Anchored Height Safety - Construction
AroFlo helped Anchored Height Safety move from paper-based operations to a digital job management system. The company faced challenges with... paperwork and tracking business performance. AroFlo provided a fully integrated solution, allowing the team to focus on important tasks and collect business data. The rollout took two and a half years with 100% employee uptake. Now, Anchored Height Safety enjoys efficient operations, better quoting, and continued business growth.
Technical Services - Construction
RedZebra field service software helped Technical Services, a London-based company, manage electronic case histories and asset-tagging for their clients' equipment. Before RedZebra, staff... relied on paperwork and spreadsheets, making it hard to track equipment details. With RedZebra, both office staff and field technicians can access and update equipment records instantly, improving service and saving time. The system is easy to use and adaptable, with strong support from RedZebra's team.
Tandem Corporation - Construction
Tandem Corporation used ConSol Software to improve their Telstra excavation permit survey and review process. The challenge was to ensure... safety by building a process with two validation points for underground asset risk. ConSol Software enabled automated checks, remote validation, and enforced business rules, reducing manual site visits. The project was delivered on time and on budget, creating a single point of truth and preventing field work without safety checks. This led to better process assurance and efficiency for Tandem.
Sime Darby Industrial - Construction
FieldEx helped Sime Darby Industrial manage field operations better. The company used to juggle Excel and WhatsApp to track jobs... and claims. FieldEx gave them real-time job tracking and technician visibility. Reporting became faster and more accurate. Claim management was easier with automated tracking. They saw a 600% return on investment.
Enemærke & Petersen a/s - Construction
ExpandIT Mobile helped Enemærke & Petersen a/s, a construction company, move from paper-based billing to a digital invoicing solution for Microsoft Dynamics AX. The company wanted... to make billing faster and easier. With ExpandIT Mobile, each person now invoices 20% more than before. The time from job completion to billing is much shorter. Errors on invoices dropped. The company now leads its industry in billing speed and accuracy.
Maxson Associates - Construction
FieldConnect helped Maxson Associates cut billing cycles from weeks to days. The company reduced payroll processing from three days to... half a day. Technicians now spend more time in the field, not delivering paperwork. Maxson saw record invoicing in the last four months. The field service management solution improved efficiency and reduced paper use. Real-time service call verification sped up invoicing and boosted revenue.
Habitat Ventures - Construction
Habitat Ventures improved their field service operations with Fieldproxy. They needed better data collection and task scheduling. Fieldproxy provided real-time... dashboards and online operations. This helped Habitat Ventures save time and increase revenue.
Shackelford Heating and Cooling - Construction
Job4Site helped Shackelford Heating and Cooling manage their service business. Shackelford is a family-owned company near Madison, Wisconsin. They focus... on replacements, service, and new construction for homes. Their technicians have over 20 years of experience. They aim to deliver high quality at fair prices. Job4Site supports their work and customer service.
FSG Property Services Ltd - Construction
Oneserve helped FSG Property Services Ltd improve their field service management. FSG needed a flexible system to handle more work... and create better reports. Oneserve gave them an end-to-end solution with easy integration and central data storage. The company can now manage jobs, monitor performance, and adapt workflows quickly. This led to better communication, more efficient processes, and easier reporting for their clients.
Construction examples of Driving Business Value with Learning Management System
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Hahn Systems - Construction
BlueVolt helped Hahn Systems boost employee training completions. Hahn Systems used Sphere 1 University to train staff but wanted more... engagement. They created a monthly competition with cash prizes and involved vendors as sponsors. This led to a jump from 116 to 1108 completions in one year, nearly a 1000% increase. In 2022, completions hit 1606, and by August 2023, they reached 1941. Employees felt motivated, and supplier partnerships grew stronger.
tradePip! - Construction
Alcumus SafeContractor helped tradePip! improve health and safety compliance. tradePip! used the audit process to update risk management and meet... health and safety standards. The company created new COVID-19 safety steps and risk assessments. SafeContractor membership gave tradePip! access to discounts and benefits. This helped tradePip! save money and build customer trust. The certification showed their commitment to safety and quality.
A legacy electrical contracting company - Construction
Infopro Learning created a digital onboarding and training program for a large electrical contracting company. The company needed to train... all employees on a new risk management and performance support system after a merger. Infopro Learning built digital modules with storylines, videos, and mobile-friendly job aids. The program saw high participation and 90% positive feedback. Assessment scores rose by 25%. Employee competency increased by 15%.
Andrade Gutierrez - Construction
Learn365 helped Andrade Gutierrez improve engineering training management. The company had trouble with their old LMS, making it hard for... employees to find courses and manage training. Learn365 offered easy integration with Microsoft 365 and SharePoint, making course access simple. After starting with 100 users, they quickly upgraded to 1000 users due to positive feedback. Now, Andrade Gutierrez has a user-friendly system and plans to expand its use in the future.
HEAPY - Construction
Learn Amp helped HEAPY move from a basic LMS to an integrated learning and performance ecosystem. HEAPY wanted a more... connected, user-friendly experience for 310 colleagues. The new platform let experts create and share content, and made learning part of daily work. Colleagues now explore and self-serve, and leadership can align learning with goals. The rollout led to a cultural shift and better engagement.
ALLPLAN - Construction
Totara Learn helped ALLPLAN build a global learning hub for the architecture, engineering, and construction industry. ALLPLAN needed a multilingual,... interactive platform for customers, prospects, and students. Totara provided flexible learning, language packs, and multi-tenancy. The platform integrated with Salesforce and Connect, supporting targeted upselling and streamlined workflows. ALLPLAN expanded the platform to eight languages, using Totara’s multitenancy for regional content and branding.
Hooper Corporation - Construction - Large
Access Coins Evo helped Hooper Corporation connect all parts of their construction operations. The ERP platform provided real-time data and... integrated procurement and financials. Hooper Corporation improved efficiency and gained better control over projects. The solution supported their growth and streamlined their business processes.
CDM Smith - Construction - Large
Absorb LMS helped CDM Smith expand its mentorship program using smart matching and scalable mentorship technology. The company faced challenges... with limited participation and manual coordination in its Career Compass program. By integrating Career Compass with Together, CDM Smith streamlined mentorship management and made the program available to all employees. This improved employee development and retention. The solution used data-driven analytics for better program outcomes.
DFC Company - Construction
BizSkills helped DFC Company launch new learning and development programs. The company wanted to upskill employees and create a leadership... training program. They used BizLibrary’s content library to build a four-stage leadership program. Employees now learn new skills for current and future roles. The goal was to increase internal promotions and leadership pipeline.
EMJ Construction - Construction
EMJ Construction improved training for remote and site workers with Vector Solutions. They used Vector LMS for online courses, webinars,... and license management. Employees access training easily, meeting various needs. Managers use it for skill development and career paths. Employees feel empowered and stay motivated.
Blue House Energy - Construction
Firmwater LMS helped Blue House Energy deliver online training for the residential construction industry. Blue House needed a flexible, web-based... platform to host, sell, and deliver eLearning content. Firmwater LMS provided multi-tenant portals, SCORM compliance, and seamless Shopify integration. This allowed Blue House to easily manage courses, update content, and sell training online. The solution improved user experience and helped Blue House grow as a recognized training provider.
Royal Boon Edam - Construction
Go1 helped Royal Boon Edam manage learning for a global, multilingual workforce. The company needed a learning platform with content... in over 10 languages to support 1,317 employees across 50 countries. Go1 provided diverse, high-quality, and multilingual training content, including Mandarin, which was hard to find elsewhere. The partnership enabled Royal Boon Edam to unify learning and development while meeting regional needs. Go1’s flexibility and willingness to create new content improved internal buy-in and training success.
Bryan Construction - Construction
Trakstar helped Bryan Construction manage the full employee lifecycle. Bryan Construction used Trakstar Hire, Learn, and Perform to improve hiring,... onboarding, training, and performance reviews. The company streamlined hiring workflows and made onboarding and training easier. Performance reviews became clearer. Employees are now more engaged and happy.
Linkville Roofing & Siding - Construction
Linkville Roofing & Siding had trouble sharing important company knowledge and training with their team. They used Trainual to document... processes and make information easy to find for everyone. Now, workers can access training and safety materials anytime using the Trainual app. This change helps new hires learn faster and keeps work consistent across all crews. The company can now grow more easily and keep their quality high.
Burggraaf Consultancy - Construction
Easy LMS helped Burggraaf Consultancy move from face-to-face training to e-learning. The company used Easy LMS for exams and digital... courses. This change saved time and money, especially on copying and printing. The platform made it easy to update training materials and track student progress. The user-friendly system let students focus on learning, and the exam feature reduced cheating. Burggraaf Consultancy now spends more time on business growth and keeps clients happy.
Gamuda - Construction
Gametize helped Gamuda introduce new HR core values with a gamified team-building program. The solution used a story called "Nagalima... and the Five Tribes" to engage employees. The program ran for one week with 23 players and 30 challenges. It led to 376 completions, 587 comments, and 1,649 votes. Employees reported better communication and stronger team bonds.
ECITB (Engineering Construction Industry Training Board) - Construction
Learning Pool Platform helped ECITB deliver blended digital learning to the engineering construction workforce. ECITB needed a flexible, accessible solution... after COVID-19 closed training centers and reduced workforce numbers. The platform enabled ECITB to launch a 'Digital Passport' and create new courses quickly. In 2023, 10,118 learning experiences were completed, and user numbers are expected to grow by 50% in 2024. ECITB projects a £750k cost saving and supports 190,000 jobs with this solution.
ECITB (Engineering Construction Industry Training Board) - Construction
Learning Pool Platform helped ECITB deliver blended digital learning to the engineering construction workforce. ECITB needed a flexible, accessible solution... after COVID-19 closed training centers and reduced workforce numbers. The platform enabled ECITB to launch a 'Digital Passport' and create new courses quickly. In 2023, 10,118 learning experiences were completed, and user numbers are expected to grow by 50% in 2024. ECITB projects a £750k cost saving and supports 190,000 jobs with this solution.
Measuring CRM Success in Construction Deployments
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Baldwins Crane Rental Ltd - Construction
MCS-rm helped Baldwins Crane Rental Ltd move from manual, paper-based processes to automated rental management. The company linked Sage 50... Accounts to MCS-rm for better credit control and faster invoice processing. Staff quickly learned the new system, which reduced errors and saved time. All customer information is now in one place, improving service. Baldwins saw increased efficiency and better control over contracts and finances.
Big-D Construction - Construction
Unanet CRM by Cosential helped Big-D Construction solve data management problems. Before, one person managed all contracts and project data,... causing bottlenecks. The company needed a more collaborative and unified system. With Unanet CRM, Big-D Construction put all customer, project, and sales lead data in one place. More team members could access and analyze information, improving teamwork. Real-time data access and easy reporting saved time and let the marketing director focus on strategy, not just finding information.
Ewald Kubota - Construction - Medium
BIGContacts helped Ewald Kubota improve sales and customer follow-ups. The company switched from a basic homemade CRM to BIGContacts to... manage sales and customer interactions across 11 locations. The new CRM made it easier to track deals, follow up with customers, and export reports. Sales and customer satisfaction grew in every area of the sales department. The team praised BIGContacts for its reminders, support, and ease of use.
FACILITEQ - Construction - Medium
Salesmate CRM helped FACILITEQ double its sales pipeline in just 90 days. FACILITEQ faced challenges with scattered data, manual processes,... and unclear sales roles. The company used Salesmate to centralize sales data, automate tracking, and improve team communication. As a result, new salespeople ramped up faster and the sales process became more efficient. FACILITEQ eliminated spreadsheets and reduced confusion, leading to 100% pipeline growth.
Crawl Space Ninja - Construction
MarketSharp helped Crawl Space Ninja track leads and automate follow-ups. Before using MarketSharp, they lost sales due to poor lead... tracking. With MarketSharp, they set up automated processes for sales and follow-ups. This improved sales tracking and communication. As a result, Crawl Space Ninja had their best month ever, closing over half a million dollars in sales.
Bao Living - Construction - Small
Pipedrive helped Bao Living manage complex sales cycles in the construction industry. Bao Living used Pipedrive’s CRM, automation, and forecasting... features to streamline communication and track deals. The company gained 20% more living space and saw a 10% increase in rental income by implementing its Smart Adaptable Modules. Pipedrive supported Bao Living’s growth and made sustainable urban housing projects possible. The platform improved efficiency and helped the team focus on sustainability.
Magnet Projects - Construction
Anthill helps Magnet Projects manage their process and workflows. Magnet Projects use Anthill to keep their team aligned and improve... accountability. Custom workflows and automated notifications make sure every customer gets the same experience. Anthill gives Magnet Projects live data and better reporting, saving each region 1-3 days a month. The software integrates with their design tools and acts as a single source of truth. This has helped Magnet Projects improve efficiency and increase conversion rates.
Leading electrical and lighting solutions provider in the UAE - Construction
Auro CRM built a timesheet plugin for a leading electrical and lighting solutions provider in the UAE. The company needed... to sync user, project, and task data between their ERP (SAP) and CRM, and to track billable hours. The solution included custom fields, APIs, and a timesheet plugin for accurate time entry and billing. Integration with HR and ERP systems improved project allocation and timesheet management. The company saw better productivity, accurate billable hour capture, and improved analytics.
Edile Costruzioni - Construction
Edile Costruzioni needed to control access and track attendance at a new construction site. They also had to follow safety... and Covid-19 rules. EcosAgile provided a system with digital time clocks, a biometric thermometer, and an app for tracking. Workers could only clock in if their temperature was below 37.5°C. The system sent real-time alerts if someone had a high temperature. This made the entry process faster and safer for everyone at the site.
Novus Property Solutions - Construction
Novus Property Solutions needed a new CRM system to replace their outdated in-house solution. They chose Gold-Vision CRM in May... 2022 to help multiple departments manage client and opportunity information. Novus required a flexible and configurable system to streamline processes and improve pipeline visibility. Gold-Vision's easy configuration, visibility features, and tender management process helped Novus meet their goals. Novus plans to expand their CRM usage by integrating financial systems and website forms.
Hatzel & Buehler - Construction - Large
TopBuilder’s Bid Management Software helped Hatzel & Buehler handle hundreds of bids each month. Their old system was slow, hard... to use, and did not connect with their ERP. TopBuilder made tracking bids easy and fast. The team at TopBuilder worked closely with Hatzel & Buehler to set up the software and train users. After switching, Hatzel & Buehler increased their bid win rate by 28%.
Heutink - Construction
Heutink used Salesforce Sales Cloud, Experience Cloud, and Service Cloud to improve communication in their housing development projects. The company wanted... to better guide customers through the complex home buying and building process. With Cobra, they built a custom portal that gives customers a clear timeline, reminders, and access to documents. The portal also helps staff track project phases and manage client communication. Both customers and employees now experience a smoother, more transparent process.
Craftsman Concrete Floors - Construction
geoquotes helped Craftsman Concrete Floors fix their sales workflow. Before, they wasted time copying data between their CRM and monday.com.... With geoquotes and expert support from eligeo, they cut their quoting templates by over 50%. Sales efficiency improved by 50% in four months. The team now sends more quotes each day and saves at least an hour daily. Labor costs dropped and productivity went up.
YAK MAT - Construction - Medium
OutSystems helped YAK MAT build a custom ERP to manage a large, mobile inventory of access mats. The new system... replaced legacy tools and added automation and integration features. Three developers built the solution in 12 months. The YAK MAT Tracker app now supports 250 active users, streamlining inventory tracking and order management. The company improved efficiency for both office and field staff.
Balfour Beatty - Construction
Quickbase helped Balfour Beatty solve asset tracking problems on a nuclear reactor project. The company used outdated paper processes and... faced data fragmentation. NDC introduced Quickbase’s Dynamic Work Management platform and an Asset Tag Solution with QR codes. This made asset tracking and compliance easier. Balfour Beatty saved up to £20,000 per day and improved incident reporting times. Audit time was reduced by 60% for NDC.
Socotec Monitoring - Construction
Axelor ERP helped Socotec Monitoring manage rapid growth and complex business needs. The company needed a tool to handle purchasing,... stock, sales, production, and project management. Axelor's open source platform and project management module fit their needs. The solution automated tasks, improved accounting, and enabled real-time project summaries. Socotec Monitoring saved significant time and now manages stocks and purchases much faster.
Construction examples of Driving Business Value with Authoring and Publishing
Built Technologies - Construction
Lucidchart helps Built Technologies manage complex sales with over 20 stakeholders. The sales team uses Lucidchart for account mapping to... see relationships and track key players. Integration with Salesforce lets reps import contacts and keep account maps updated. This process creates a single source of truth and improves team alignment. Sales engineers use Lucidchart to build custom workflows for clients in real time. The result is better deal understanding, more efficient sales, and increased visibility.
Halff - Construction
Articulate 360 AI helps Halff create people-focused workplace training. Halff uses Rise, Storyline, and AI Assistant to build high-quality courses... fast. The team of three designers developed about 20 trainings in eight months for 1,500 employees. AI Assistant saves time by creating voiceovers and summarizing content. The tools help spread company culture and empower teams across 33 offices.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
Top Stories in Construction about adoption of Mobile Marketing software
Structural Technologies - Construction
RingCentral helped Structural Technologies support a mobile and collaborative workforce. The company needed a unified communications solution with a simple... interface, strong API, and low training needs. RingCentral was chosen for its vision and fast 90-day deployment to 22 locations. Employees quickly adopted RingCentral Meetings, replacing other online meeting tools. The platform enabled faster engineering changes, reducing a two-day process to under an hour. RingCentral also supports disaster recovery and business continuity for the company.
Redden Concrete - Construction - Large
WorkMax TIME and WorkMax FORMS helped Redden Concrete save $874,000. The company cut $729,000 in labor costs and $145,000 in... materials. WorkMax TIME improved time tracking with face recognition, GPS, and real-time clock ins. WorkMax FORMS digitized purchase orders and daily reports, reducing delays and errors. Redden Concrete now tracks labor and materials more accurately and saves money.
RenoRun - Construction
RenoRun faced low engagement rates with their email campaigns, affecting customer feedback and satisfaction. They needed a scalable solution to... improve communication. By using Sakari's SMS platform integrated with HubSpot, RenoRun increased customer engagement by 30%. This integration simplified data management and improved internal processes, enhancing customer interactions and satisfaction.
BSK Group QLD - Construction - Small
Formitize helped BSK Group QLD fix time delays, lost paperwork, and manual data entry. The construction company switched from Rapid... to Formitize for on-site task management, paperless forms, job scheduling, CRM, and reporting. The setup was easy, and training support was helpful. Formitize made their workflow faster and more efficient. BSK Group QLD now delivers better construction services with improved productivity.
Centra Windows - Construction
Flowfinity helped Centra Windows digitize job costing, scheduling, and inventory management. Centra replaced paper forms with mobile apps, improving data... accuracy and speeding up processes. Job costing time dropped from 3 months to immediate. Real-time data and centralized workflows increased visibility and accountability. Integration with ERP systems streamlined operations and reporting. Crew and shipping management became more efficient, saving time and improving installation activities.
Ogun - Construction - Small
OneSignal’s in-app messaging helped Ogun, a Spanish construction management app, cut churn by 35%. Ogun used OneSignal’s Carousel and In-App... Messaging Templates to boost onboarding and user engagement. The app saw a 27% increase in retention and an 80% click-through rate for onboarding messages. OneSignal’s push notifications let Ogun recreate a WhatsApp-like experience for workflow communication. Ogun’s team saved engineering resources by choosing OneSignal’s scalable messaging platform.
Trade Hounds - Construction
CleverTap helped Trade Hounds boost push notification click-through rates by 30%. Trade Hounds needed a better way to engage and... retain users. Their old tool was not scalable or easy to use. CleverTap's journeys feature let them target user groups based on actions. This made their messaging more personal and effective. As a result, Trade Hounds improved user engagement and app growth.
Build King – Kum Shing Joint Venture - Construction
Thinkproject's Commercial & Contract Management platform helped Build King – Kum Shing Joint Venture manage the Sha Tau Kok Sewage Treatment Works project. The team faced... a tight 18-month deadline and a limited site footprint. Thinkproject enabled fast, clear communication and contract management. The platform provided real-time risk overviews and streamlined NEC3 ECC contract workflows. This improved collaboration and kept the project on track.
Teyler Consultancy - Construction
Betty Blocks helped Teyler Consultancy replace Excel-based processes with a no-code solution. Teyler centralized client and project data, improving data... quality and collaboration. The new system automated report generation and streamlined internal workflows. Teyler built and deployed the application in just 5 weeks, using 120 building blocks. Consultants and clients now access real-time project information and analytics through a secure portal.
Pumice Israel - Construction
Pumice Israel needed an app to help their sales team. They had problems with giving quotes on paper and making... mistakes. They also needed to show costs and convert tons to cubic meters. After looking for a good solution, they chose Thunkable. Thunkable helped them modernize their sales process.
Binladin Contracting Group (BCG) - Construction
Dropbox and Dropbox Sign helped Binladin Contracting Group improve project management in construction. The company used Dropbox for secure file... sharing and collaboration across remote teams. Dropbox Sign sped up document approvals, cutting procurement approval time from two days to 30 minutes. BCG increased its Dropbox storage from 26 to almost 60 terabytes. The solution reduced costs and improved compliance with local rules.
Construction examples of Driving Business Value with Collaboration and Productivity
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Zamil Industrial - Construction
Nintex Automation K2 helped Zamil Industrial automate business processes. The company faced rapid growth and outdated legacy systems. With Nintex,... employees now do more in less time. Collaboration improved across teams. The solution supports scalability and reliability for construction industry needs.
ConstructConnect - Construction
Glance helped ConstructConnect improve its sales process. Before, sales reps used a homegrown demo system that was hard to track... and manage. With Glance, salespeople can launch demos from the CRM with one click. The new system tracks demo results automatically. This makes the sales pipeline better and easier to manage.
MEC General Contractors - Construction
DATABASICS Expense and WEX credit card integration helped MEC General Contractors cut fuel expense processing time by 75%. The solution automated... receipt matching, job coding, and expense reporting for field technicians. MEC achieved 100% accuracy in general ledger coding and reduced billing delays by 50%. The system required minimal training and gave real-time visibility into fuel costs. This improved cash flow and reduced paperwork for both technicians and finance teams.
A fast-growing roofing company - Construction
Fyle helped a fast-growing roofing company fix slow and frustrating expense management. The company had delays in expense reporting and... problems with lost receipts. Their old system's OCR often made mistakes, causing more manual work. Sockeye, their accounting advisor, recommended Fyle. With Fyle, the company saw a 35% increase in receipt collection, saved over 15 hours per month for the finance team, and cut reconciliation time by 50%.
Manatt’s, Inc. - Construction
Zello helped Manatt’s, Inc. replace their old two-way radio system. The company faced high costs and limited communication range with... their previous radios. Zello provided clear, unlimited-range communication and was easy to use. Manatt’s saved nearly $6,000 per year after switching. Drivers and dispatchers liked the new system and found it more accessible. The company plans to expand Zello across more teams.
Holcim - Construction
Parsable helped Holcim digitize and standardize field and routine inspections. Holcim replaced paper-based work with Parsable's mobile-first platform. This improved... efficiency and gave teams real-time data. The solution supports Holcim's ESG goals and helps with regulatory compliance. Holcim can now scale data-driven insights and drive open innovation across its global operations.
EquipmentShare - Construction
Retool helped EquipmentShare replace manual spreadsheet workflows with scalable data management apps. The company, growing triple digits year over year,... needed to manage data for 185 locations. Retool enabled analysts to build a market data app and a rate setting app, connecting to their Snowflake database. This reduced manual work, improved collaboration, and eliminated the need for spreadsheets and constant communication. EquipmentShare saved valuable hours and made millions of dollars with Retool.
A-Insinöörit - Construction
Matrix42 IGA helped A-Insinöörit improve their IT processes. They used Matrix42's cloud-based SaaS for identity and access management. The company... wanted a user-friendly and scalable service. Matrix42 IGA gave them more transparency, better usability, and easier audits. The solution also supported their digital transformation and remote work needs.
program51 GmbH - Construction
Stackfield helped program51 manage the Fulda-Main Line project. The challenge was to coordinate many partners and service providers and keep... track of progress. Stackfield provided a secure, all-in-one platform for communication, document management, and collaboration. The platform allowed easy integration of external partners and efficient user management. Program51 now uses Stackfield for many large projects, improving digital teamwork and organization.
Ferrous Metal SA - Construction
Cloudalize's GPU-powered Desktop-as-a-Service (DaaS) helped Ferrous Metal SA improve collaboration and automate workflows. The company used this cloud solution to... deliver a railway infrastructure project on time and within budget. The DaaS platform supported project goals and objectives. Ferrous Metal SA adopted smart services to boost efficiency. The case highlights benefits for construction and infrastructure projects.
Top Stories in Construction about adoption of Content Management Systems software
Heidelberg Materials - Construction
Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe each year. This solution saves about 250,000 person-hours annually and boosts invoice automation by 80%. Heidelberg Materials now benefits from faster, more accurate, and scalable processes. The project also reduced costs, increased efficiency, and improved sustainability.
KBR Australia - Construction
KBR Australia used the BIM Kitemark from BSI to lead in the construction industry. The company aimed to improve quality... and trust in their building projects. By adopting the BIM Kitemark, KBR Australia showed a commitment to high standards. This helped them stand out in the market. The focus was on better project outcomes and industry leadership. The case highlights the value of certification in construction.
Core Sash Windows - Construction
*instinctools built a custom web app for Core Sash Windows, a British construction company. The company faced slow order processing,... manual price estimates, and poor customer visibility. *instinctools created an internal portal with drawing tools, instant price calculation, and a customer portal for order tracking. The new system improved workflows and made customer service faster and clearer. This helped Core Sash Windows deliver a better experience to their customers.
HORN + HORN - Construction
Plone 6 helped HORN + HORN modernize their intranet in 2023. The company needed a better way to manage and... access over 1,000 PDF documents. The old intranet was slow and rarely used. Interaktiv GmbH built a new platform with Plone 6, making it easy to find documents and work together. The new intranet improved knowledge sharing and teamwork for over 100 employees.
DAFA - Construction
Lasernet helps DAFA improve Microsoft Dynamics AX by making document management easy. DAFA struggled with standard AX reports that did... not meet their needs. Lasernet lets DAFA adjust invoices and documents without programming. The team can now make changes in-house, saving time and money. Lasernet also connects AX data with SolidWorks, making CAD drawings easier to find.
Gappless B.V. - Construction
Docmosis Cloud and Docmosis-Java help Gappless B. V. generate custom PDF reports for construction projects. Gappless needed a way to...create detailed registration reports as evidence for client payments. The solution lets supervisors use mobile checklists to collect data and photos on site. Docmosis powers the fast creation of these reports, handling 25-50 documents per customer daily, with peaks over 1,000. This supports faster acceptance and payment for work done.
Byggeweb (Docia) - Construction
Windward helped Byggeweb (Docia) speed up report creation by five times. Byggeweb needed faster, more flexible reporting for its construction... management platform. Windward let them design custom report templates in Microsoft Office tools. Now, reports are easy to make, schedule, and customize for each customer. Byggeweb saves time and can deliver reports in many formats, including PDF and Excel.
Glossbrook Builders - Construction
Document Logistix helped Glossbrook Builders manage large volumes of paper documents. The company needed to reduce inefficiency and storage costs... for purchase invoices. They used digital document management software to solve these problems. Glossbrook Builders improved their construction processes with this solution. The software made it easier to handle paperwork and find documents. This led to better efficiency in their daily business.
Stockmohr - Construction
Fission CMS helped Stockmohr, a home improvement company in Buffalo, build a custom website. Stockmohr offers roofing, siding, kitchens, baths,... windows, and doors. The new website is fully responsive and lets Stockmohr promote services and connect with customers online. The Fission Web System is easy to use and customer service is responsive. Stockmohr values the live support and quick answers to their questions.
Interface Landscapes - Construction
Info-Organiser helped Interface Landscapes move from paper to digital filing. The company had trouble finding records in a room full... of archive boxes. With Info-Organiser, they now file all admin, accounts, and client records electronically. The software's email archiving and flexible folder setup improved productivity. Staff save time, respond faster to customers, and can access files at the same time. The office environment improved, and they reduced paper use.
Construction Success stories in Driving ROI and Results using Project Management solutions
Belisol - Construction - Large
MoreApp helped Belisol, a leading fenestration company, digitise delivery reports. Manual Excel entry and paper forms slowed their team and... created extra admin work. With MoreApp's Form Builder and integration with monday.com, Belisol now manages delivery data in one place. The new workflow saves time and reduces admin burden. Employees find the process easier and more efficient.
Legacy Premier Homes, Inc. - Construction
Redbooth helped Legacy Premier Homes, Inc. manage tasks and projects across their team. They needed a to-do list system that... worked on phones and laptops and allowed multiple people to join. Other tools were either too simple or too complex. Redbooth's task list templates and cloud-based features fit their needs. The company used Redbooth to build processes and systems for their growing business.
Comflow Mechanical Services - Construction
Wrike helped Comflow Mechanical Services fix chaotic and reactive processes. The company used Wrike to track tasks, assign accountability, and... manage workflows. Wrike features like task management, resource tracking, and workflow status options made work easier. Comflow saw a 25% reduction in project delays. Employees felt less stress and clients were happier.
A construction company - Construction
Webix helped a construction company modernize its project management web app. The old app had a complex backend, legacy frontend,... and inconsistent UI/UX from years of updates by different developers. Users struggled with stiff workflows, outdated controls, and limited customization. Webix improved the app's design, added dynamic forms, and made the interface more user-friendly. The new app supports better collaboration, document management, and project tracking for construction teams.
CEMEX - Construction
CEMEX needed a better way to manage its marketing operations. Teams were working in silos and wasting time on duplicate... work. CEMEX chose ClickUp to standardize processes and improve collaboration. The company used ClickUp's forms, automations, and dashboards to streamline project intake and track progress. As a result, CEMEX reduced time-to-market by 15% and made project handoffs much faster. Now, 50 team members work together in one place.
Kojo - Construction
Rocketlane helped Kojo cut onboarding time by 75%. Kojo used to rely on disconnected tools like Salesforce, Monday.com, and Google... Sheets, which made collaboration hard and tracking slow. With Rocketlane, all onboarding activities moved to one place, integrated with Salesforce and Slack. Projects now start automatically, tasks update in real time, and health scores track progress. Kojo's onboarding is now faster and more transparent for both teams and customers.
Hyphen Solutions - Construction
GUIDEcx helped Hyphen Solutions speed up customer onboarding by 53%. Before, each product team used separate spreadsheets, causing delays and... confusion. With GUIDEcx, Hyphen created a single onboarding plan for all products. Customers now see clear milestones and know who to contact. The Wallet team cut average go-live time from 184 days to 86 days. Teams now forecast better and give customers a smoother experience.
Draper and Associates - Construction
BigTime helped Draper and Associates, a construction scheduling firm, move from manual processes to automated workflows. Before BigTime, timesheets and... invoices were handled by email and mail, causing delays and errors. With BigTime, the team now approves timesheets, expenses, and invoices electronically. Invoice processing time dropped from 60 days to 20 days. The company saw a 66% increase in productivity and improved cash flow. Staff adapted well and now find the system easy to use.
DayBrook Kitchen & Baths - Construction
TeamGantt helped DayBrook Kitchen & Baths grow revenue by 30% in 6 months. The remodeling company used TeamGantt to centralize... project management and improve job tracking. Crews updated tasks from the field, reducing the need for site visits. Leadership spent less time on phone calls and more on business growth. The platform made billing faster and improved client reviews.
White Arkitekter - Construction
MeisterTask helps White Arkitekter manage complex architecture projects. Before, they used Lotus Notes, which made it hard to track tasks... and avoid mistakes. With MeisterTask, they set up standard workflows and automated steps. Project managers use boards to see every stage and keep teams aligned. The result is clear processes, productive teams, and precise project delivery.
Construction examples of Driving Business Value with Business Intelligence
Kingspan Insulated Panels - Construction
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled... with asset visibility, patching remote devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
South African leader in tile and construction adhesives - Construction
A South African company making tile and construction adhesives wanted to move from paper-based systems to a digital plant. They had old... equipment and used Excel sheets to track materials, which made it hard to see problems in real time. OQLIS set up a system to track quality and connect all machines to a central database. Now, the company can see data in real time and spot issues quickly. They have less waste, better quality, and higher profits.
ElectriCom - Construction
MobileFrame helped ElectriCom move from paper and spreadsheets to a digital field service platform. ElectriCom used MobileFrame to build custom... inventory management apps with no coding. The solution integrated with their ERP for billing and planning. ElectriCom deployed over 200 apps, improving productivity and real-time data access. They now manage inventory better, bill more accurately, and take on new projects without extra admin costs.
Master Builders Solutions - Construction
Angles Enterprise for SAP helped Master Builders Solutions improve supply chain reporting. The company used SAP S/4HANA to manage operations.... Baris Cimsit, global supply chain excellence director, shared how the solution made reporting easier. The construction industry company gained better analytics and insights for decision making.
Master Builders Solutions - Construction
Angles Enterprise for SAP helped Master Builders Solutions improve supply chain reporting. The company used SAP S/4HANA to manage operations.... Baris Cimsit, global supply chain excellence director, shared how the solution made reporting easier. The construction industry company gained better analytics and insights for decision making.
Hardhat, Inc. Software - Construction
DevExpress tools helped Hardhat, Inc. Software speed up development and improve user satisfaction. Hardhat used DevExpress components in their Enterprise... desktop and Payroll web applications. The XtraReport Designer let them quickly create complex government reports. DevExpress controls made it easy to replace legacy Crystal Reports and build advanced, customizable grids and reports. The tools improved the look and usability of their software for construction companies.
United Structural Systems Ltd., Inc. - Construction
Stonefield Query helped United Structural Systems Ltd. , Inc., a small foundation repair contractor, improve their use of the ACT...database. Before Stonefield, they needed a full-time employee just to manage reports and keep sales reps updated. Stonefield automated report generation and notifications, saving time and reducing staff needs. This allowed office staff to focus on new marketing strategies and grow the business. Over five years, the company saved about $300,000 thanks to Stonefield Query.
Guillevin International - Distribution
Epicor Prophet 21 helped Guillevin International start a digital transformation. The company needed a better technology base to support growth.... Epicor Prophet 21 offered a solution made for distribution, fitting their needs without big changes. Epicor's EDI module integrated with ERP, making processes easier. Epicor delivered the EDI integration six to eight weeks early. Guillevin now uses Epicor EDI for invoices from key vendors.
Master Builders Solutions - Construction
Angles Enterprise for SAP helped Master Builders Solutions improve supply chain reporting. The company used SAP S/4HANA to manage operations.... Baris Cimsit, global supply chain excellence director, shared how the solution made reporting easier. The construction industry company gained better analytics and insights for decision making.
Top Stories in Construction about adoption of Revenue Management software
ÇimSA Çimento Sanayi ve Ticaret A.Ş. - Construction - Large
IBM CPLEX Optimization Studio helped ÇimSA cut inventory costs by 10% and reduce manufacturing and distribution costs by 3%. The company used... CPLEX to run complex supply chain scenarios and optimize business decisions. Report processing became 12 times faster than before. ÇimSA improved customer service and managed a global supply chain network. The solution enabled quick, data-driven decisions in cement manufacturing and distribution.
CoConstruct - Construction
CoConstruct needed a better way to handle its complex billing and pricing as it grew. Its old system could not... support multiple products or handle taxes well, causing lost revenue and manual work. CoConstruct switched to Stax Bill’s recurring billing platform. The new system helped recover about $2,000 per month and saved 40 hours of work each month. CoConstruct can now adjust its pricing easily and give its customers more payment options.
MEC General Contractors - Construction
DATABASICS Expense and WEX credit card integration helped MEC General Contractors cut fuel expense processing time by 75%. The solution automated... receipt matching, job coding, and expense reporting for field technicians. MEC achieved 100% accuracy in general ledger coding and reduced billing delays by 50%. The system required minimal training and gave real-time visibility into fuel costs. This improved cash flow and reduced paperwork for both technicians and finance teams.
Trakware - Construction
SoftwareKey System helped Trakware automate software license management. Before, each activation took 10 minutes and required manual work. With SoftwareKey,... Trakware enabled instant software subscriptions and leasing. The system made it easy to offer monthly payment plans. Trakware saved time and focused more on customer care and new software. The switch took just three days to implement.
Fast Track Specialties, LP - Construction
Everlance helped Fast Track Specialties, LP, a commercial subcontractor, automate mileage tracking and reimbursement. Before Everlance, the team used manual... logs, which took two days a month to process and caused errors. Everlance made the process easy for both tech-savvy and non-tech-savvy staff. The company reduced processing times by 75% and improved reporting accuracy. Staff now spend less time on admin and have fewer mistakes in mileage reports.
OnsiteIQ - Construction
OnsiteIQ used Planhat to separate customer success from sales. The customer success team focused on user experience and service, not... just revenue. This approach helped maximize sales opportunities by supporting account executives with key information. OnsiteIQ saw growth in both customer satisfaction and company reputation. Their strategy put people first and improved results for capital asset projects.
84 Lumber - Construction - Large
Billtrust Collections automation helped 84 Lumber cut surcharging costs by $15M. The construction supplier moved to a 100% electronic credit... application process. They reduced postage costs by over 50%. Seven collectors now do the work of ten, improving efficiency. Billtrust enabled 84 Lumber to handle 8,000 credit applications with the same team, supporting business growth.
All Energy Solar - Construction
Center helped All Energy Solar fix slow and painful expense management. Before Center, it took days to reconcile credit card... statements and missing receipts caused problems. After switching to Center, monthly reconciliation now takes just 30 minutes. The system connects directly to their ERP, is easy to use, and support is fast. All Energy Solar saves time, has real-time visibility, and pays no fees for expense tracking.
Derome - Construction
PriceShape helped Derome, Sweden's largest family-owned wood industry, improve their pricing strategy. Derome wanted to strengthen their online presence and... reduce manual work in market price scanning. They chose PriceShape after comparing several pricing tools. PriceShape provided advanced pricing analytics and simplified their pricing process. This led to better decision-making and a more efficient sales process for Derome.
Construction Success stories in Driving ROI and Results using Marketing Automation solutions
Hippo Homes - Construction
LeadSquared helped Hippo Homes cut response times by 40%. Missed lead assignments dropped from 15–20%. The team now handles 30%... more workload. Hippo Homes used to rely on spreadsheets and a basic CRM, causing delays and missed leads. With LeadSquared, they capture leads from all channels in one place and assign them fast. This improved sales productivity and customer service speed.
Protech - Construction
Dotdigital helped Protech, a Florida-based building materials supplier, improve email marketing. Protech switched from Mailchimp to Dotdigital for better automation... and support. They set up automated email journeys for welcome, cart recovery, post-purchase, and win-back campaigns. Protech used homepage popover forms and data integrations to grow their contact list. The result was higher open rates, more contacts, and increased revenue from email marketing.
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Glossbrook Builders - Construction
Document Logistix helped Glossbrook Builders manage large volumes of paper documents. The company needed to reduce inefficiency and storage costs... for purchase invoices. They used digital document management software to solve these problems. Glossbrook Builders improved their construction processes with this solution. The software made it easier to handle paperwork and find documents. This led to better efficiency in their daily business.
Prospectiva group - Construction
Mautic helped Prospectiva group, a multinational construction and consulting firm, centralize and automate their marketing. They faced challenges with managing... multi-channel campaigns and segmenting contacts across business units and countries. By implementing Mautic and a custom plugin, they improved client engagement, reduced email fatigue, and freed HR for strategic work. The solution increased ROI by over 80% and boosted email open rates while lowering opt-outs.
DeRock Electric - Construction
DeRock Electric used Knack to improve their business. They digitized their operations. This helped them work better and faster. Their... efficiency and profits went up. The changes made their business stronger.
Improva Renovation Brokers - Construction
Flowlu helped Improva Renovation Brokers move from Google spreadsheets to a single business management platform. The team needed better ways... to manage projects and clients as they grew. Flowlu let them customize workflows, track sales funnels, and automate tasks. Now, they can set reminders, monitor project stages, and personalize dashboards. The CRM and project management tools save time and help them focus on business growth.
McNab - Construction
IntelligenceBank helped McNab cut asset search time by over 90%. The platform improved brand governance and made it easier to... manage digital assets. McNab now finds files faster and keeps brand standards high. The solution supports marketing operations and compliance. This case shows strong results for digital asset management in construction.
Construction Success stories in Driving ROI and Results using Digital Asset Management solutions
Hard Surface Finishers, Inc. - Construction
Asset Panda helped Hard Surface Finishers, Inc. save three hours every day. The company used to track assets with pen... and paper. Now, they use Asset Panda's web and mobile apps for asset tracking. Features like mobile audit, depreciation calculation, and Google Workspace integration made inventory and job costing easier. The app's simple interface and strong customer service improved their workflow.
JB Riney - Construction
InventoryCloud helped JB Riney move from a paper-based inventory system to a web-based solution. The old process caused delays and... errors in stock tracking and month-end reporting. With InventoryCloud, JB Riney eliminated the need for a full-time administrator. The commercial team now saves four hours per person at month end. Employees find the system simple and easy to use. Wasp technical support responded quickly to their needs.
Primo - Construction
Pixx. io helped Primo organize its media files. Primo had too many files and needed a better way to manage...them. The company chose pixx.io for its easy use and flexible features. Simon Ensinger set up new rules and trained the team. The Adobe integration made editing faster. Now, Primo finds files quickly with keywords and shares them easily. The team saves time and keeps content organized.
UK Enterprise Construction Company - Construction
A large UK construction company wanted better insight into their software use. They chose Xensam's platform to track software usage... and manage licenses. The company rolled out the platform across many locations in one week. Xensam helped them find unused software and save money. In one year, they saved £40,000 on Adobe license renewals. They now have better data and control over their IT assets.
Construction Material Distributor - Construction
Zebra helped a construction material distributor digitalize its workflow. The company used Zebra's technology to improve efficiency and accuracy. The... solution replaced manual processes with digital tools. This led to faster order processing and better inventory management. The distributor saw improved productivity and fewer errors. Zebra's workflow automation made daily operations easier.
Titan America - Construction - Large
MaintainX helped Titan America cut unplanned maintenance by over 30%. The Florida plant needed better ways to track and fix... equipment issues. Before, staff wrote reports by hand and used Excel, which slowed them down. With MaintainX, technicians now use mobile checklists and real-time work order entry. The team can spot problems faster and act quickly. The dashboard and API features help track repairs and plan budgets. Titan America now has less downtime and better maintenance control.
Ahlsell - Construction
Ahlsell had trouble managing digital assets. Their content was scattered and hard to find. They used Pickit to bring all... their digital assets into one place. This made it easier to control versions and find the latest files. The marketing team saw better engagement and easier access to assets. Ahlsell now saves time and works more efficiently with Pickit.
A leading timber construction manufacturer - Construction
AtroCore Data Platform helped a leading timber construction manufacturer build a scalable PIM ecosystem. The solution included PIM, DAM, data... publishing, and system integration. Features used were Shopware integration, online catalog, event-based sync, and product data sheets. The company improved product data management and streamlined data publishing. The platform enabled better localization and product data syndication.
How Team Collaboration is Delivering ROI for Construction Leaders
Dallas Plumbing Company - Construction - Medium
Text Request helps Dallas Plumbing Company connect with thousands of customers and technicians. The company needed to move away from... phone calls as customers preferred texting. They use Text Request for appointment scheduling, lead generation, and technician updates. The SMS Chat widget brings in new leads from their website. The platform helps them run smoother and keep up with more people.
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Ram Tool - Construction
MangoApps helped Ram Tool improve communication and collaboration for 1,500 employees across 45 locations. Ram Tool struggled to reach field... employees with print materials. MangoApps provided a digital intranet and communication platform. The solution enabled better communication with frontline teams and critical alerts. Employees now share knowledge across departments and locations. Gamification features helped reinforce company culture and friendly competition.
ARCO - Construction
Axero helped ARCO improve its intranet and focus on people. ARCO needed a better way to connect 979 employees across... 19 offices. The old system was hard to use and did not scale. With Axero, ARCO created a global directory, interactive org chart, and easy document management. Employees now find information faster and work together better. The new intranet supports company culture and employee programs.
Kodasema - Construction
Fleep helps Kodasema manage group communication for building their KODA house prototype. The team uses Fleep conversations as virtual rooms... for brainstorming and collaboration. This allows architects, engineers, and partners to work together without meeting in person. Kodasema values Fleep for its simple way to organize and find information. They recommend Fleep to all their partners and advisors.
Thurber Engineering Ltd. - Construction - Large
ThoughtFarmer helped Thurber Engineering Ltd. replace their old SharePoint intranet. The new platform made it easy to share knowledge and... manage documents across 14 offices. At least 50% of employees now use the intranet regularly. Custom forms and automation improved productivity and transparency. Employee onboarding is faster with dedicated HR and culture pages.
Construo - Construction
TimeCamp helped Construo track employee productivity and manage attendance. Construo used TimeCamp for better work hour tracking and detailed work... reports. The tool made reporting faster and easier. Productivity improved and attendance management became simpler. Construo saved time on reporting with TimeCamp.
Construction Success stories in Driving ROI and Results using CPQ solutions
Dynapac - Construction
Vendavo Pricepoint and Intelligent CPQ helped Dynapac manage pricing and reduce discounts for aftermarket parts and capital equipment. The company wanted... to control pricing and cut unnecessary discounts. Vendavo solutions let Dynapac set target and floor prices by country, region, and customer type. They reduced special pricing approvals by 90 percent. Dynapac gained better pricing accuracy and improved margins across product lines.
Crescent Electric Supply Company (CESCO) - Distribution
PROS helped Crescent Electric Supply Company (CESCO) improve their pricing processes. CESCO faced challenges with manual pricing and outdated data.... PROS provided analytics dashboards and centralized price management. This solution led to margin gains, better pricing accountability, and more focus on high value tasks. CESCO now uses data-driven recommendations for pricing decisions.
A global print, packaging and facilities solutions company - Distribution - Very Large
Zilliant Deal Manager helped a global print, packaging and facilities solutions company handle fast cost changes from thousands of suppliers. The company automated... price changes and contract management using Zilliant's AI-enriched guidance. Sales teams now get real-time, customized pricing advice. Deal Manager enabled campaigns across millions of contract lines and multiple regions. The solution improved sales communication and cost management at scale.
Berner Group - Construction
Berner Group wanted to offer a personalized online experience to its B2B customers in the construction, industry, and mobility sectors. They integrated the... AI solution GK AIR Personalization to provide relevant product recommendations. This integration was done quickly and personalized recommendations were implemented at various contact points in 20 online stores. As a result, Berner Group increased up-selling and cross-selling, boosting sales figures.
Central Fabrications Midlands Ltd - Construction - Medium
Clarity Pro helped Central Fabrications Midlands Ltd speed up quoting and improve reliability. The company needed a faster way to... link quotes to job production and manage data. Clarity Pro gave them better control and quick access to job workflows. The team now saves time, manages orders easily, and tracks job status with full audit control. Central Fabrications recommends Clarity Software for building and fabrication businesses.
Acorus - Construction
XaitProposal helped Acorus speed up proposal creation. Before, Acorus teams spent too much time copying and pasting, making generic reports.... Clients wanted more personalized and thorough technical reports. With XaitProposal, Acorus now centralizes content, automates first drafts, and keeps branding consistent. Proposal turnaround dropped from weeks to hours. Acorus can now deliver high-quality, tailored bids that impress clients and boost their competitive edge in eco-renovation.
How Help Desk is Delivering ROI for Construction Leaders
Kingspan Insulated Panels - Construction
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled... with asset visibility, patching remote devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
CompanyCam - Construction - Medium
Vitally helped CompanyCam move from guesswork to a data-driven customer success strategy. The team faced challenges with scattered data and... task prioritization. Vitally's automation and KPI tracking improved efficiency and centralized key metrics. CompanyCam saw onboarding success rates rise by three percentage points. The customer success team now works more proactively and efficiently.
Holt of California - Construction
BOSSDesk helped Holt of California automate new employee onboarding, saving over 3 hours per employee. The company reduced service request... response times to under 5 minutes using SLA and mobile app features. BOSSDesk Service Catalog improved service delivery in HR, facilities, maintenance, and accounting. Integration with Accenture Bot technology boosted efficiency and user satisfaction. IT workload dropped as external vendors received requests directly from the help desk.
Dornan Engineering Limited - Construction
SysAid Copilot helped Dornan Engineering Limited transform their IT support. The IT team reduced repetitive work and focused on complex... problems. SysAid’s AI Chatbot resolved 65% of 3,500 inquiries in three months, cutting Level 1 tickets. Integration with Microsoft Teams led to a 40% rise in service requests. The self-service portal now handles 70% of tickets, making users more independent and reducing IT workload.
DecksDirect - Construction - Small
Hiver helped DecksDirect process finance emails 60% faster. The team struggled with Google Groups and Front for email management. Accountability... was unclear and emails were often duplicated. Hiver's shared inbox in Gmail made it easy to assign emails and track tasks. The team onboarded quickly and found the tool user friendly. DecksDirect now handles finance emails with less confusion and more speed.
Al Bawani - Construction
Central from GoTo helped Al Bawani, a large construction company in Saudi Arabia, improve IT management and monitoring. The company needed... to boost productivity and optimize IT resources as it grew. Central provided a cloud-based, plug-and-play solution for remote support, endpoint monitoring, task automation, and security. Al Bawani used Central to manage all machines and servers from one place. The scripting features made maintenance easier and more effective.
Construction examples of Driving Business Value with Knowledge Management
An Asia Pacific engineering and construction firm - Construction
The firm tracked asset management and maintenance by hand. This caused missing equipment data and frequent breakdowns. They used Fiix... CMMS to automate these tasks. EDMS Consultants helped with the setup. The firm raised its Preventative Maintenance Compliance score to 88%. They cut monthly downtime to 4.52%.
ZELUS - Construction
Signiant Media Shuttle helped ZELUS replace unreliable FTP transfers for large LiDAR files. ZELUS faced frequent data corruption, slow speeds,... and missed deadlines using FTP and even considered shipping hard drives. With Media Shuttle, ZELUS nearly eliminated transfer errors and file corruption. The solution enabled faster, more secure transfers, keeping projects on schedule and within budget. ZELUS improved productivity and no longer needed physical data transfers.
Avontus - Construction
Document360 helped Avontus improve their knowledge base. The AI-powered search in Document360 worked better than Confluence. Elliot Newton, a Technical... Author at Avontus, shared this feedback. Avontus found Document360's features useful for their team. The solution made it easier for users to find information.
A UAE-based construction company - Construction
SharePoint helped a UAE-based construction company improve vendor onboarding and offboarding. The company needed better collaboration between vendors and procurement... teams. They wanted to automate these processes in a secure Microsoft environment. The solution used SharePoint, React, jQuery, and JavaScript. This made onboarding and offboarding faster and more secure.
Crossland Construction - Construction
Zavanta helped Crossland Construction standardize operations as the company grew. Before Zavanta, procedures and guidelines were shared by email and... meetings, making it hard to keep everyone aligned. Crossland used Zavanta to create an employee portal called 'The Crossland Way.' All employees can access policies and procedures from any device. Zavanta made it easier to train new hires and keep standards consistent across nine offices.
Kier group - Construction
PageUp helped Kier group improve their candidate experience. The old application process took over 10 minutes and caused more than... 30% of candidates to abandon their applications. Onboarding was slow and recruiters lost time. The careers site was hard to find and not integrated with job boards. PageUp streamlined recruitment, making it easier for candidates and recruiters. This led to a better candidate experience and more efficient hiring.
Construction Success stories in Driving ROI and Results using Sales Enablement solutions
Britelite - Construction
Showell helped Britelite organize sales and marketing content in one place. Sales reps used Showell's mobile app to find and... share materials fast. This saved hundreds of hours and made meetings better. Reps could close higher-value deals and cross-sell more products. Britelite also used Showell at trade shows and in their showroom to boost customer engagement. Management and marketing teams used Showell to keep sales reps updated.
Saint-Gobain - Construction
Denave managed event planning for Saint-Gobain using its event management and channel engagement services. Saint-Gobain wanted to launch a new... factory and build stronger distributor relationships. Denave organized over 20 events in different Indian cities in just two months. The events included engaging activities and spot order placements. This helped Saint-Gobain boost distributor engagement, drive immediate sales, and strengthen its brand image.
Skender Construction - Construction
Membrain helped Skender Construction improve sales effectiveness. The company switched from a basic CRM to Membrain as part of a... sales transformation. In one year, Skender Construction grew revenue from $360 million to $450 million. This is a 25% increase. Membrain provided structure and guidance for their sales team.
Sunstate Equipment - Construction
Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support,... and Dialpad Sell. Automation and Ai features reduced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.
A global print, packaging and facilities solutions company - Distribution - Very Large
Zilliant Deal Manager helped a global print, packaging and facilities solutions company handle fast cost changes from thousands of suppliers. The company automated... price changes and contract management using Zilliant's AI-enriched guidance. Sales teams now get real-time, customized pricing advice. Deal Manager enabled campaigns across millions of contract lines and multiple regions. The solution improved sales communication and cost management at scale.
Vevex Oy - Construction
Vevex Oy, a Finnish family business specializing in bathroom maintenance, improved their proposal process with Click2Contract. Previously, proposals were made... using Excel and Word, leading to inconsistencies and inefficiencies. With Click2Contract, proposals are now centralized, faster to create, and more consistent. The new system allows for easy editing and adding installment plans, enhancing proposal clarity and customer satisfaction.
Top Stories in Construction about adoption of E-Commerce Software software
Bouwdepot - Construction
Prisync helped Bouwdepot see their price position clearly. The tool gave a visual overview of pricing compared to competitors. It... allowed Bouwdepot to adjust for differences in selling units. Roel Deckers, purchase coordinator, praised Prisync for these features. The company used Prisync to improve their pricing strategy.
HTS Spares - Construction
Fresh Relevance helped HTS Spares fix their email automation. They used cart abandonment emails and product recommendations. This brought in... £394K in 9 months. Data capture popovers added 460 new contacts. Product recommendation popovers made £38K in 4 months. The team saved a day of work each week by automating purchase complete emails.
A leader in the building industry - Construction
Bluestone PIM helped a leading construction company modernize its product information management. The company replaced its slow, outdated system with... Bluestone PIM’s composable architecture. This enabled faster ERP and CMS sync, better data flow, and future-ready scalability. With AI Enrich, they automated product data enrichment and improved content quality. The result was more efficient operations and readiness for future innovation.
Acciona - Construction
Sales Layer Connect helped Acciona connect with suppliers and remove friction from their purchasing system. Acciona used the platform to... digitalize and connect product catalogs in minutes, with no technical knowledge needed. Sales Layer developed new features for Acciona and delivered the solution at a cost 6 times lower than other systems. Acciona cut B2B order processing time in half and created catalogs 9 times faster. The company improved supplier relationships and increased internal visibility of purchasing processes.
84 Lumber - Construction - Large
Billtrust Collections automation helped 84 Lumber cut surcharging costs by $15M. The construction supplier moved to a 100% electronic credit... application process. They reduced postage costs by over 50%. Seven collectors now do the work of ten, improving efficiency. Billtrust enabled 84 Lumber to handle 8,000 credit applications with the same team, supporting business growth.
Construction examples of Driving Business Value with Tag Management
Hartela - Construction
Youredi's cloud-based integration platform helped Hartela connect its new IFS financial management system with over seventeen partners. Hartela needed to... modernize its ERP and automate financial processes. Youredi provided a fully managed service that handled all data formats and protocols, acting as an integration layer. The solution enabled fast onboarding of new partners and eliminated manual work in purchasing and invoicing. Hartela deployed the new system in less than six months and achieved near real-time data exchange.
Buckner Companies - Construction
Integrate. io helped Buckner Companies connect data from ViewPoint, Salesforce, and other sources. Before, Buckner struggled with data silos and...manual data entry. Integrate.io automated their data flows and made billing and reporting faster. The company now has full visibility of their data and saves time and money. Buckner can customize tools and plans to automate more systems in the future.
Bird Construction - Construction
Semarchy xDM helped Bird Construction solve data management challenges. The company had many systems and databases with different processes. Semarchy... xDM gave them a single view and improved data quality. Bird Construction reached a 98% adoption rate for vendor requests. They merged and optimized 54,565 records from over 80,000. The company now has cleaner, more reliable data and plans to expand their use of xDM.
PCI Enterprises - Construction
SyncApps helps PCI Enterprises connect NetSuite and Infusionsoft by Keap. PCI Enterprises needed to move away from pen and paper... for handling many commercial deals. SyncApps lets them transfer client records between NetSuite and Infusionsoft for better audience segmentation and billing. They use NetSuite Saved Searches to trigger Infusionsoft Tags and automated campaigns. The Full Sync feature keeps email campaigns targeted. This integration makes their marketing and accounting work better together.
Shimizu Corporation - Construction
Denodo Platform helped Shimizu Corporation, a major construction company in Japan, solve problems from an aging workforce, high material costs, and new rules. They used a... data fabric to centralize data and boost efficiency. Reports that took up to 2 weeks now take less than a day. The company improved data sharing, saved money, and used IoT data for new solutions. Shimizu is now more efficient and ready for future innovation.
Construction examples of Driving Business Value with E-Commerce Platform
AX Construction - Construction - Large
EZO helped AX Construction solve major asset management problems. The company struggled with low visibility, compliance risks, and unplanned equipment... downtime across 50 project sites. EZO replaced error-prone spreadsheets, giving real-time tracking for over 2,000 tools and heavy equipment. The Locations module and Audit feature improved accountability and tool visibility. AX Construction now meets compliance standards and reduces project delays with EZO's asset management software.
Lemoine - Construction - Large
Sortly helped Lemoine track over $1M in equipment across 50+ locations. The disaster recovery team used barcode scanning and photo... features to manage dehumidifiers and air movers. Sortly improved invoicing accuracy and made equipment tracking faster. The software gave Lemoine real-time visibility and better reporting. Clients now get clear updates and trust the process more.
Associated General Contractors of America (AGC) - Construction
Fonteva helped AGC improve association management. AGC leaders Chris Love and Toni Burkhart chose Fonteva after poor experiences with another... Salesforce AMS. They liked Fonteva’s customer service, flexibility, and strong client focus. Fonteva made it easy to customize screens and build integrations. AGC staff found Fonteva more responsive and proactive than competitors. AGC values Fonteva’s active user community and high customer retention.
Coastal Construction - Construction
Kibo’s B2B Commerce Solution helped Coastal Construction cut deployment costs by 42%. Coastal Construction needed a modern commerce platform to... handle complex needs and integrate with key systems. Their old Magento 1 system was outdated and risky. Kibo’s solution offered an easy-to-manage system with strong integration and a B2B buying journey like B2C. Coastal Construction now has lower costs, faster implementation, and fewer integrations.
Colas Europe - Construction
Liana’s email marketing and website solutions helped Colas Europe improve communication across 12 countries. Colas Europe now uses a new... newsletter layout to keep employees and customers informed. Internal and external newsletters achieved over a 60% open rate. The tools made marketing easier and allowed Colas Europe to track what content is opened and read. Colas Europe values the modern, user-friendly platform and the tailored approach from Liana.
Top Stories in Construction about adoption of Marketing Data Intelligence software
A건설 - Construction
브라이틱스 AI, 브라이틱스 IoT, 그리고 Brity RPA를 사용해 A건설은 건설 현장의 안전 관리 플랫폼을 만들었습니다. 이 플랫폼은 실시간 데이터 수집,... 안전사고 예측, 그리고 수작업 정보의 디지털화를 지원합니다. 클라우드 기반 시스템으로 보안성과 확장성을 높였습니다. 주요 안전 관리 요소를 데이터베이스로 통합해 분석과 예측이 가능해졌습니다. 연간 약 620억 원의 비용 절감 효과를 기대하고 있습니다.
HeidelbergCement - Construction - Very Large
HeidelbergCement improved customer experience by showing the financial benefits of better CX. The global CX team worked with local teams... to gather and act on customer feedback. This helped solve customer problems and proved business value. Their approach turned CX skeptics into supporters. The company now links CX improvements to real business outcomes.
EMJ Construction - Construction
EMJ Construction improved training for remote and site workers with Vector Solutions. They used Vector LMS for online courses, webinars,... and license management. Employees access training easily, meeting various needs. Managers use it for skill development and career paths. Employees feel empowered and stay motivated.
Misawa Reform - Construction
SHANON MARKETING PLATFORM helped ミサワリフォーム株式会社 run over 300 local events each year. They used digital marketing to reach new customers... and manage leads. The platform made it easy to create event pages, send emails, and track participants. Event attendance doubled after using the tool. The company also improved ad targeting and budget allocation by analyzing traffic sources. They now plan to use more digital channels to find hidden customers.
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
How Field Sales is Delivering ROI for Construction Leaders
A leading building materials brand in India - Construction
BeatRoute SFA software helped a top building materials brand in India cut sales leakages. The company faced issues with delayed... payment collections and poor order visibility. BeatRoute unified their sales process with SFA, WhatsApp Retailer App, and SAP integration. This improved payment collections, sped up issue resolution, and boosted order accuracy. Field teams and retailers engaged more, thanks to gamified sales execution.
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Heidelberg Materials - Construction
Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe each year. This solution saves about 250,000 person-hours annually and boosts invoice automation by 80%. Heidelberg Materials now benefits from faster, more accurate, and scalable processes. The project also reduced costs, increased efficiency, and improved sustainability.
Heidelberg Materials - Construction
Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe each year. This solution saves about 250,000 person-hours annually and boosts invoice automation by 80%. Heidelberg Materials now benefits from faster, more accurate, and scalable processes. The project also reduced costs, increased efficiency, and improved sustainability.
Top Stories in Construction about adoption of Reviews and Reputation software
Accent Roofing Service - Construction - Small
Birdeye helped Accent Roofing Service collect over 2,000 reviews and attract 18,000 visitors. The company used Birdeye Reviews to make... review collection easy and fast. Employees just enter a name and email, and customers get a custom review request. Accent Roofing now has more than 400 Google reviews and 200 Facebook reviews. Their Birdeye profile brought in close to 15,000 visitors, boosting search visibility and customer trust.
Guyou Construction - Construction
Podium Reviews helped Guyou Construction improve customer communication and make it easier to collect reviews. The company wanted a simple... way to gather testimonials and boost its online reputation. After using Podium, employees found it easier to request and receive reviews, especially by texting customers. This made it simple for Guyou to grow its online presence and support its customer service goals.
FCL Builders - Construction
Packed with Purpose helped FCL Builders create custom holiday gifts for over 500 clients. FCL Builders wanted gifts that supported... causes like military veterans and underserved youth. The gifts were company-branded and included personalized message cards. The process was smooth and well-organized, with strong communication. Clients and FCL Builders praised the quality and impact of the gifts.
Confidential real estate professional in the construction industry - Construction
NetReputation helped a real estate professional in the construction industry fix their online reputation. The client faced misleading search results... that hurt their credibility and business growth. NetReputation made a custom plan to improve their online image. They created new content, optimized profiles, and used SEO to push down old, negative results. The campaign rebuilt trust and highlighted the client's expertise.
Measuring Employee Experience Management Success in Construction Deployments
Selco Builders Warehouse - Construction
Reward Gateway's employee engagement platform helped Selco Builders Warehouse unite its workforce and improve communication. Selco launched the "My Gateway"... platform with a campaign to boost awareness and engagement. After two months, employee turnover dropped by 5%. Registration on the platform rose to 85% of employees. Staff rated company benefits 14% more favorably after launch. Selco saw a clear increase in employee engagement and awareness of benefits.
IMCO Construction - Construction
Groupe. io helped IMCO Construction connect office and frontline workers on one platform. IMCO used Groupe.io to send safety updates,...automate hazard reporting, and integrate with their EHS system. The app made it easy for employees to report hazards from their phones. IMCO saw more incidents captured, fewer safety problems, and better compliance. Employee engagement and retention improved with regular updates and recognition features.
Rudolph and Sletten - Construction
Engagedly helped Rudolph and Sletten modernize their performance review process. The company moved from manual paper evaluations to a digital... platform. Employees and managers quickly adopted the new system with no formal training needed. Engagedly's real-time feedback and mobile features improved engagement. The completion rate for performance reviews increased from 33% to 100%.
Wästbygg - Construction
Winningtemp helped Wästbygg improve company culture in the construction sector. The HR team used Winningtemp to collect real-time employee feedback... and measure workplace experience. The platform enabled better communication and skills development. Wästbygg saw positive changes after a major training program. They now rank highly compared to competitors in employee experience.
Construction Success stories in Driving ROI and Results using Employee Monitoring solutions
Al Magamsi General Contracting - Construction
Truein helped Al Magamsi General Contracting solve workforce attendance challenges. The company needed a better way to track staff across... multiple sites. Truein provided a solution for face recognition attendance and time tracking. The rollout improved transparency and control. Al Magamsi General Contracting achieved better structure in workforce management.
Forterra - Construction
Rippling helped Forterra automate busywork. Forterra used Rippling to save time on HR tasks. The solution made their work easier.... Forterra saw more impact from their team. The company improved efficiency with Rippling.
Moffatt & Nichol - Construction - Medium
MentorcliQ helped Moffatt & Nichol launch their first mentoring program for high potential employees. The program used virtual mentoring to... connect staff across small offices. They achieved a 78% QuickcliQ completion rate and logged 3,900 mentoring hours. Employees built career skills and expanded their networks. Leadership valued the measurable impact on career development.
Construction Clients Speak: The Impact of deploying Customer Data Platform solutions
OGDTM Overhead Garage Door - Construction
CHEQ helped OGDTM Overhead Garage Door fight bots, fake users, and fraud in their digital ad campaigns. OGDTM upgraded from... ClickCease to CHEQ for better accuracy and wider protection across Google, YouTube, and Bing. CHEQ blocked over 8.5 million fake entities and IPs. OGDTM re-allocated $300,000 in ad spend to real potential customers. The team gained more insight into campaign performance and improved profitability.
Southern Comfort Homes Inc. - Construction
Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships.... The case study shows how SpotlerCRM made a difference.
Graniterock - Construction
Airbyte helped Graniterock cut development time by 50%. Graniterock used Airbyte to standardize and automate their data pipelines. The team... replaced expensive, hard-to-maintain tools with Airbyte and Prefect. This made it faster to build dashboards and fix data errors. Their costs for data tools dropped by 25%. Graniterock now gets data to analysts much faster.
Top Stories in Construction about adoption of Community Management software
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
Associated General Contractors of America (AGC) - Construction
Fonteva helped AGC improve association management. AGC leaders Chris Love and Toni Burkhart chose Fonteva after poor experiences with another... Salesforce AMS. They liked Fonteva’s customer service, flexibility, and strong client focus. Fonteva made it easy to customize screens and build integrations. AGC staff found Fonteva more responsive and proactive than competitors. AGC values Fonteva’s active user community and high customer retention.
A UK Based Construction Company - Construction
A UK-based construction company needed to improve efficiency in inventory, quote, and document management. They were using Microsoft Dynamics NAV... for inventory management but required a solution to integrate with it. Algoworks proposed a Salesforce-based solution. They integrated Salesforce with Microsoft Dynamics NAV using restful APIs, allowing seamless data transfer. This integration improved the company's performance by 30%.
Construction Clients Speak: The Impact of deploying Event Management solutions
UNTEC - Construction
Eventtia helped UNTEC, the National Union of Construction Economists, improve event registration and attendee management. UNTEC used Eventtia to segment... attendees, offer custom registration forms, and manage check-in for large congresses. The platform's networking tools let visitors schedule meetings and helped exhibitors get more business opportunities. UNTEC saved time and gave each attendee a unique experience using one tool. The solution made event management easier and more efficient for UNTEC.
Associated General Contractors of America (AGC) - Construction
Fonteva helped AGC improve association management. AGC leaders Chris Love and Toni Burkhart chose Fonteva after poor experiences with another... Salesforce AMS. They liked Fonteva’s customer service, flexibility, and strong client focus. Fonteva made it easy to customize screens and build integrations. AGC staff found Fonteva more responsive and proactive than competitors. AGC values Fonteva’s active user community and high customer retention.
Structural Technologies - Construction
RingCentral helped Structural Technologies support a mobile and collaborative workforce. The company needed a unified communications solution with a simple... interface, strong API, and low training needs. RingCentral was chosen for its vision and fast 90-day deployment to 22 locations. Employees quickly adopted RingCentral Meetings, replacing other online meeting tools. The platform enabled faster engineering changes, reducing a two-day process to under an hour. RingCentral also supports disaster recovery and business continuity for the company.
Construction examples of Driving Business Value with Conversational Marketing
UK-based highway maintenance provider - Construction
Ubisend helped a UK-based highway maintenance provider automate HR support for their site-based staff. The HR chatbot works on phones... and tablets, making it easy for employees to get answers and access documents anytime. The chatbot handles 48% of messages outside working hours, reducing pressure on HR. Staff can submit feedback through the chatbot, and HR can review it easily. The solution saves HR time and improves employee experience.
Procore - Construction
Chorus helps Procore speed up ramp times for new sales hires. Procore uses Chorus to record and analyze sales calls.... This lets sales leaders give quick, clear feedback to new reps. The platform helped Procore fix confusion about a new product’s pricing. Procore improved sales messaging and team performance with Chorus. The company saw faster scaling and better results for its sales team.
Stukadoorsclub - Construction
Saysimple API helped Stukadoorsclub automate customer communication using WhatsApp. Before, the team managed jobs manually with spreadsheets and calls, causing... stress and slow growth. With Saysimple, they now send automated WhatsApp messages for every job step, from scheduling to aftercare. This cut down on customer questions and made operations up to 60% more efficient. Stukadoorsclub can now handle 60 to 65% more jobs with less workload and better customer satisfaction.
Top Stories in Construction about adoption of Sales Intelligence software
Field Control Analytics - Construction
Lusha helped Field Control Analytics boost sales results. Guido Mangani, a national account executive, needed to reach construction executives who... were hard to contact. Using Lusha, he found accurate direct dial numbers for prospects. Lusha delivered up to 70% data accuracy. Guido achieved 800% ROI from just one closed deal in 2021. He became one of the top sales performers at Field Control Analytics.
Fieldly - Construction
Goava helped Fieldly improve its sales process. Fieldly used Goava with Hubspot to keep its CRM data up to date.... Sales reps saved time by not having to search for company information manually. The team became more motivated and focused on the right prospects. Fieldly increased its sales and hit rate. The whole company now understands its customers better and can make sharper forecasts.
Barratt Developments - Construction
TravelTime API helped Barratt Developments improve their property search. Before, users got irrelevant results using Google Distance Matrix. TravelTime API... uses real drive times, not just distance. This made search results more accurate and relevant. Barratt saved money compared to Google’s solution. The API is fast, reliable, and easy to use. Customer satisfaction and business outcomes improved.
Construction Clients Speak: The Impact of deploying Data Management Platform solutions
United Rentals - Construction - Very Large
Rossum helped United Rentals cut invoice processing volume by 20%. The company used Rossum to filter out non-invoice documents from... its accounts payable mailbox. This stopped hundreds of thousands of irrelevant documents from entering the ERP system. Nearly 100% of non-invoice documents are now filtered out. Invoice processing is faster and the operations team saves time. United Rentals saw significant cost savings and better efficiency.
Zafer Construction Ltd. - Construction
infoRouter helped Zafer Construction Ltd. manage project documents with custom metadata. The company used infoRouter to tag files by project... name, contract type, and approval status. This made it easy to find documents and improved workflow. Users could search and filter files in seconds. Document retrieval times dropped by over 70%. The system also improved compliance and security for sensitive files.
BAM - Construction
On Demand Migration by Quest helped BAM consolidate six Active Directory domains into one. BAM wanted to enable modern workplace... initiatives, boost cybersecurity, and make IT easier to manage. The IT team finished the migration with almost no disruption for users. They moved about 6,000 users and only needed to follow up with 5 percent. Users kept using Microsoft Office apps without issues. BAM improved security, productivity, and IT administration.
Top Stories in Construction about adoption of Conversational Intelligence software
OnPoint Community Credit Union - Credit Unions
Engageware helped OnPoint Community Credit Union improve employee productivity. They used AI-powered knowledge management. The solution made it easier for... staff to find and use information. This led to better service for members. The credit union evolved its operations with smarter tools. The story highlights the impact of AI on daily work.
Heartland Credit Union - Credit Unions
Glia helped Heartland Credit Union modernize its contact center. High call volumes and manual processes caused long wait times and... high abandonment rates. Heartland used Glia's GCC for better call routing, CoBrowsing for real-time inquiry resolution, and DCS for chat and video support. Native reporting improved queue staffing. Results included a 40% reduction in average handle time, 62% lower abandonment rate, 42% increase in monthly service capacity, and a 97% service level.
Southern Comfort Homes Inc. - Construction
Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships.... The case study shows how SpotlerCRM made a difference.
Construction Clients Speak: The Impact of deploying SMS Marketing solutions
Heartland Credit Union - Credit Unions
Glia helped Heartland Credit Union modernize its contact center. High call volumes and manual processes caused long wait times and... high abandonment rates. Heartland used Glia's GCC for better call routing, CoBrowsing for real-time inquiry resolution, and DCS for chat and video support. Native reporting improved queue staffing. Results included a 40% reduction in average handle time, 62% lower abandonment rate, 42% increase in monthly service capacity, and a 97% service level.
Barzani Group - Construction
BulkSMS. com helped Barzani Group secure their enterprise content management (ECM) system. Barzani Group used the BulkSMS API to send...automated OTPs for user verification. This added SMS security to high-risk workflows. The solution made document management faster and safer. SMS helped prevent fraud and human error. Barzani Group improved compliance and workflow security with BulkSMS.com.
Ensign Energy - Construction
MessageDesk helped Ensign Energy improve HR communication for over 3,000 employees. Kim Page used MessageDesk to automate messages, use templates,... and send mass broadcasts. This saved her team more than 25 hours each week. Employee engagement increased, with instant responses to open enrollment texts and only 200 opt-outs from 1,800 employees. Field workers now get information quickly, making them happier and more connected.
How Webinar and Conferencing is Delivering ROI for Construction Leaders
Structural Technologies - Construction
RingCentral helped Structural Technologies support a mobile and collaborative workforce. The company needed a unified communications solution with a simple... interface, strong API, and low training needs. RingCentral was chosen for its vision and fast 90-day deployment to 22 locations. Employees quickly adopted RingCentral Meetings, replacing other online meeting tools. The platform enabled faster engineering changes, reducing a two-day process to under an hour. RingCentral also supports disaster recovery and business continuity for the company.
Al Bawani - Construction
Central from GoTo helped Al Bawani, a large construction company in Saudi Arabia, improve IT management and monitoring. The company needed... to boost productivity and optimize IT resources as it grew. Central provided a cloud-based, plug-and-play solution for remote support, endpoint monitoring, task automation, and security. Al Bawani used Central to manage all machines and servers from one place. The scripting features made maintenance easier and more effective.
Sunstate Equipment - Construction
Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support,... and Dialpad Sell. Automation and Ai features reduced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.
Construction Success stories in Driving ROI and Results using Chatbot solutions
CEMEX - Construction
CEMEX used Aivo's AgentBot and Live to automate customer service in six countries. The company wanted to give better support... to all customers, no matter their language or location. They set up a multilingual AI assistant named Olivia to answer questions and help with orders. The solution handled 45,000 automated queries and reached a 97% resolution rate. Customers got answers fast, with an average response time of 1 minute and 42 seconds.
Kiloutou - Construction - Large
Joonbot helps Kiloutou automate its equipment return process. Kiloutou customers can now return rented equipment 24/7 using secure boxes and... a chatbot. This removes the need for staff to be present and reduces their workload. Customers enjoy more flexibility and higher satisfaction. The solution uses QR codes and SMS for easy access, making returns simple for everyone.
Construction Success stories in Driving ROI and Results using Digital Signature solutions
Crossland Construction - Construction - Large
Docusign Document Generation and Power Automate helped Crossland Construction adapt to new Texas lien laws. The company automated waiver release... workflows, cutting manual work and postage costs. They achieved an 85% completion rate and 70% same-day turnaround. Crossland saved over $40,000 annually on postage. The solution improved tracking and compliance for lien waivers.
BatiScript - Construction
BatiScript had slow and complex paper-based contract signing. It took them 4 days to sign a contract and used a... lot of paper. They needed a simple and fast way to sign many documents for construction projects. They chose Yousign for its easy interface and good price. With Yousign, BatiScript now signs in just 2 days and saves time on managing bids.
Construction examples of Driving Business Value with Endpoint Security
Buildzoom - Construction
Filestack helps Buildzoom power its ecommerce platform for contractors and property owners. Buildzoom needed easy photo uploads and fast image... delivery for its users. Filestack's Rails Gem made integration simple, and Amazon S3 storage was easy to connect. The Image Transformations API keeps page loads fast by resizing images as needed. This workflow improves user experience and boosts page rankings. Filestack saves Buildzoom developer time and supports their visual marketplace.
SNC-Lavalin - Construction
Kollective’s SD ECDN technology helped SNC-Lavalin connect 35,000 employees worldwide. The company needed a way to deliver video without using... too much network bandwidth. After using Kollective, SNC-Lavalin saw a big increase in video use for executive updates and knowledge sharing. The solution supported communication across hundreds of locations. Employees now share technical and engineering knowledge more easily.
Top Stories in Construction about adoption of Security software
Walter P Moore - Construction
Walter P Moore is a global engineering firm. They needed to get employees back to work safely during Covid-19. They... chose SaferMe as the best solution.
Ausenco - Construction
OpenLM helped Ausenco manage software licenses for their global engineering projects. Ausenco needed better ways to track and control license... use. OpenLM gave them accurate data and control tools. This saved Ausenco over $100,000 in a few years. Haydn England, an engineering systems design administrator, shared that OpenLM made license management much easier and more effective.
Measuring Lead Generation Success in Construction Deployments
ZSD - Construction
ProveSource helped ZSD boost its website conversion rate by 40%. ZSD wanted to make its site feel lively and trustworthy,... like a busy store. ProveSource social proof notifications showed real-time activity, making visitors feel less alone. Customers trusted the site more and were more likely to buy. ZSD also saw a 40% increase in sales after using ProveSource.
SolNord - Construction
Leadoo helped SolNord increase leads by over 500% in just three months. SolNord used Leadoo's InpageBot, VisualBot, and ChatBot to... make it easier for website visitors to convert. The conversion rate also rose by 130%. The bots collected more information from leads, improving lead quality. SolNord praised Leadoo's customer service and support.
Measuring Email Security Success in Construction Deployments
IGU Tragwerksplanung - Construction
EGroupware Enterprise Line (EPL) helps IGU Tragwerksplanung connect all their systems and data. The company uses almost all EPL modules... for daily business. This setup saves time and keeps software costs moderate. Employees work flexibly from any location. IGU Tragwerksplanung values the fast, competent support and the ticket system. 80% of staff have used EPL since 2012.
Curtins - Construction
Barracuda Total Email Protection helped Curtins, a building consultancy, improve email security and IT productivity. The company faced too many... malicious emails and low staff security awareness with native Office 365 security. Barracuda's cloud-based solution reduced malicious emails, enabled a smooth shift to remote work, and improved staff security awareness. The solution also supported Curtins in achieving Cyber Essentials Plus and ISO 27001. Backup and archiving features added extra risk protection and saved costs.
Construction Success stories in Driving ROI and Results using Presentation Software solutions
Chelan Valley Heating and Cooling - Construction
Piktochart helped Chelan Valley Heating and Cooling improve visual communication. The company struggled with inconsistent branding and multiple design tools.... They used Piktochart to standardize training materials, planning, and marketing. This made internal communication better and saved money on software. Employees with different tech skills could easily use Piktochart. The company now has better training, marketing, and content production.
C&L Ward - Construction
C&L Ward used Ingage to improve their sales process. They created different presentations for each product line. This helped them... increase sales and build long-term customer relationships. They saw a 7.5% increase in closing rates for hard-to-sell products. Ingage helped their reps gain confidence and made training easier.
Construction Clients Speak: The Impact of deploying Digital Analytics solutions
Preferred Materials - Construction - Large
Buildfire helped Preferred Materials reach 81% of employees with a custom mobile communication app. Before, only 20% of employees had... access to company information. The app streamlined HR communication and reduced workload. Preferred Materials saw a 300% increase in engagement and won a 1st place innovation award. Push notifications and a centralized dashboard improved operations and employee access to information.
Chiyoda Philippines Corporation - Construction
Open iT helped Chiyoda Philippines Corporation get accurate software usage data. The company used Open iT to automate license tracking... and reporting. This let them right-size their software licenses and cut costs. Reliable data from Open iT made it easy to find and remove unused licenses. Chiyoda Philippines saved money and made better business decisions with Open iT.
How Other Demand Generation is Delivering ROI for Construction Leaders
Haulotte - Construction
Appranet's QR Scanner feature helped Haulotte move away from paper-based documents. Now, team members scan a QR code on products... to get instant access to technical documents. This makes it easy to find information without searching through catalogs. The solution improves efficiency and supports better document management for construction equipment.
Ardmor - Construction
Ringostat AI-powered conversation intelligence helps Ardmor, a US company, manage over 2000 weekly calls. Ardmor uses Ringostat to transcribe calls,... summarize conversations, and analyze team performance. The AI tool saves Ardmor 3-4 hours each week on team control. Managers use speech analytics data daily to improve service. The solution also integrates with Ardmor's CRM for better workflow.
Construction Success stories in Driving ROI and Results using Sales Performance Management solutions
KONE Philippines - Construction
Salestrail helped KONE Philippines improve sales data quality and team transparency. Before, manual logging led to missing and outdated Salesforce... data. With Salestrail, sales reps now log activities automatically, boosting data accuracy and enabling real-time coaching. The app's transparency features foster healthy competition among remote sales teams. Customization options let KONE tailor Salestrail to their needs, making collaboration easy and effective.
United Rentals - Construction
Varicent Incentives helped United Rentals automate and streamline their sales compensation process. The company faced challenges with manual calculations and... outdated systems after a merger doubled their salesforce. With Varicent, United Rentals reduced their monthly compensation process from one week to just 2 days, saving 60% of the time. Sales reps now have real-time visibility into commissions and performance. The platform supports smarter decisions, better reporting, and motivates sellers to improve results.
Measuring Sales Engagement Success in Construction Deployments
Sunstate Equipment - Construction
Dialpad Ai helped Sunstate Equipment modernize its communications. The company replaced an outdated phone system with Dialpad Connect, Dialpad Support,... and Dialpad Sell. Automation and Ai features reduced call times from four minutes to three minutes. Sunstate saved 25% of time on calls. Agents now access customer information instantly and no longer ask repetitive questions. The new system improved efficiency and customer service.
Hippo Homes - Construction
LeadSquared helped Hippo Homes cut response times by 40%. Missed lead assignments dropped from 15–20%. The team now handles 30%... more workload. Hippo Homes used to rely on spreadsheets and a basic CRM, causing delays and missed leads. With LeadSquared, they capture leads from all channels in one place and assign them fast. This improved sales productivity and customer service speed.
Top Stories in Construction about adoption of Conversation Intelligence software
Procore - Construction
Chorus helps Procore speed up ramp times for new sales hires. Procore uses Chorus to record and analyze sales calls.... This lets sales leaders give quick, clear feedback to new reps. The platform helped Procore fix confusion about a new product’s pricing. Procore improved sales messaging and team performance with Chorus. The company saw faster scaling and better results for its sales team.
HomePride Bath - Construction
Enthu. AI helped HomePride Bath improve their appointment set rates by 5%. HomePride Bath used Enthu.AI to find what top...agents did differently in calls. They used these insights to coach agents better. Coaching time dropped from 3 hours a week to under 20 minutes. Manager capacity increased by 80%. HomePride Bath did not need to hire more managers to get these results.
Top Stories in Construction about adoption of Visitor Management software
Marra Construction - Construction - Medium
EVA Check-in helped Marra Construction digitize paper inductions and site sign-ins. Site Managers saved 30 hours each week by switching... to digital inductions and QR code sign-ins. The solution improved sign-in compliance and gave better visibility of who is on-site. Contractors now self-report hazards and near misses online. Marra Construction improved site safety and reduced paperwork with EVA Check-in.
Penny Lane Builders - Construction
SwipedOn helped Penny Lane Builders manage visitor and employee sign in across six worksites. The company needed a contactless solution... to keep staff safe during COVID-19. SwipedOn provided features like visitor screening, contactless sign in, and real-time data for compliance. The system made it easy to track who was on site and allowed quick contact tracing. Penny Lane Builders saw improved accuracy and reduced risk of non-compliance with health rules.
Construction Clients Speak: The Impact of deploying Customer Loyalty Management solutions
Heidelberg Materials - Construction
Comarch EDI helped Heidelberg Materials digitize business document exchange across 50 countries. The company aimed to process up to five... million documents in Europe each year. This solution saves about 250,000 person-hours annually and boosts invoice automation by 80%. Heidelberg Materials now benefits from faster, more accurate, and scalable processes. The project also reduced costs, increased efficiency, and improved sustainability.
Global Construction & Mining Manufacturer - Construction
360insights helped a global construction and mining manufacturer launch a points-based rewards program for their reseller network. The program rewarded... sales and promoted consistent offers, boosting reseller enthusiasm. Training sessions and interactive quizzes kept resellers engaged and informed. The solution increased sales and deepened channel loyalty. A program stakeholder praised the collaboration and creative insights that built a successful rewards program.
Top Stories in Construction about adoption of Video Platform software
Heartland Credit Union - Credit Unions
Glia helped Heartland Credit Union modernize its contact center. High call volumes and manual processes caused long wait times and... high abandonment rates. Heartland used Glia's GCC for better call routing, CoBrowsing for real-time inquiry resolution, and DCS for chat and video support. Native reporting improved queue staffing. Results included a 40% reduction in average handle time, 62% lower abandonment rate, 42% increase in monthly service capacity, and a 97% service level.
Gordian - Construction
Vidyard helped Gordian, a construction tech company, use video to explain their complex product. Gordian used Vidyard videos across web,... email, and social media. This approach led to 736 marketing qualified leads, 21 sales opportunities, and 11 closed deals. The videos drove $6 million in revenue. Personalized video messages improved engagement and sales results.
Measuring Customer Experience Management Success in Construction Deployments
Ram Tool - Construction
MangoApps helped Ram Tool improve communication and collaboration for 1,500 employees across 45 locations. Ram Tool struggled to reach field... employees with print materials. MangoApps provided a digital intranet and communication platform. The solution enabled better communication with frontline teams and critical alerts. Employees now share knowledge across departments and locations. Gamification features helped reinforce company culture and friendly competition.
Southern Comfort Homes Inc. - Construction
Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships.... The case study shows how SpotlerCRM made a difference.
Top Stories in Construction about adoption of Contract Management software
Jasper LLC - Construction
Docubee helped Jasper LLC cut contract management costs in half. Jasper LLC switched from Adobe Sign because it was too... expensive for their needs. They manage 14 projects each month with 15-20 subcontracts, so paperwork was a challenge. Docubee made it easy to handle construction paperwork and HR onboarding documents. The platform improved transparency and efficiency for Jasper LLC.
Rewah - Construction
Contractify helped Rewah, a construction chemicals specialist, organize contract management. Before, each department stored contracts separately and relied on trust... with distributors. With Contractify, all agreements are now written and stored in the cloud. Automated alerts help meet deadlines. Rewah saves thousands of dollars yearly by renegotiating energy contracts. Workflows in accounting and commercial departments are now more efficient, reducing workload.
How Email Marketing is Delivering ROI for Construction Leaders
ROCK’N-IT Masonry - Construction
LocaliQ display advertising helped ROCK’N-IT Masonry reach more high-end clients. The owner says their digital advertising brought the best results... for the company. LocaliQ used targeted display campaigns to increase brand awareness. The business gained more exposure and new leads. The owner praises LocaliQ for driving business growth.
Elvermann - Construction
Mailtastic helped Elvermann fix inconsistent email signatures across their company. Before, every employee had a different signature, causing confusion and... wasted time for IT. With Mailtastic, Elvermann now has professional, unified signatures for all staff. They use banners in signatures to promote events and special offers. The solution saves time for IT and marketing, and helps Elvermann reach their audience with targeted campaigns.
Measuring Customer Feedback Management Success in Construction Deployments
SES Ltd - Construction
SES Ltd used the HSG264 Asbestos Survey Software to speed up asbestos surveying. The app replaced paper processes and made... reporting fast and easy. SES Ltd grew from a small startup to a stronger business using this tool. The software helped them work more efficiently and deliver professional reports on-site. SES Ltd praised the app for being first class and easy to use.
The insured party - Construction
Davies managed a complex third-party property damage claim for the insured party in the construction industry. The claim involved a... failed roof on a new building, with damages initially over £800k. Davies' expert loss adjuster helped reduce the settlement to £235k. All parties agreed to the settlement three days before court. The client secured a 3-year contract extension with their insurer due to Davies' support.
Construction Clients Speak: The Impact of deploying Personalization solutions
United Tractors - Construction - Large
United Tractors used Salesforce Service Cloud, Sales Cloud, and Field Service to boost field service efficiency. They replaced manual processes... with digital tools, improving data accuracy and visibility. The company increased cases resolved within service level agreements from 75% to 97% for site operations. Field resource utilization rose to 97%, up from 93% in 16 months. Sales teams now use real-time data to predict customer needs and prevent downtime.
How Public Relations is Delivering ROI for Construction Leaders
HNTB - Construction
Communiqué PR helped HNTB, a large infrastructure solutions firm, raise awareness in the Pacific Northwest. The agency built a steady... stream of brand communications focused on thought leadership and executive visibility. One result was the placement of an op-ed in the Puget Sound Business Journal about the importance of infrastructure investment. This effort highlighted HNTB’s expertise and the need for strong infrastructure to support the economy.
Top Stories in Construction about adoption of Live Chat software
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
Measuring Advocacy Marketing Success in Construction Deployments
National Association of The Remodeling Industry - Construction
OpenWater helped the National Association of The Remodeling Industry manage over 900 award submissions across national and chapter programs. The platform let... each chapter have its own admin and run local awards while linking to the national program. OpenWater streamlined the judging and scoring process with 22 rounds and many judges. Reporting features made it easy to track progress. The association chose OpenWater for its ability to handle complex, multi-tiered awards management online.
Construction Success stories in Driving ROI and Results using Video Advertising solutions
Reframe Systems - Construction
Onshape helped Reframe Systems change homebuilding with digital automation. Reframe used Onshape to connect design, automation, and production. They built... a digital twin and custom workflows for fast, paperless building. With Onshape, they reached a 500-home yearly capacity per microfactory with only $5M investment. Modeling time for wall framing became 3–4 times faster. Design feedback went from days to minutes. Apprentices could help from day one.
Construction examples of Driving Business Value with Contact Center Software
Opeus Group - Construction
MightyCall helped Opeus Group, a small construction company, handle more calls and look professional. The auto attendant feature made their... small team seem bigger. All team cellphones could ring at once, so they never missed a call. Using the mobile app, outgoing calls showed the office number. Opeus Group grew revenue to one million dollars with help from MightyCall's business phone system.
Top Stories in Construction about adoption of Proposal Management software
Lucas Lofts & Development - Construction
QuoteOnSite helped Lucas Lofts & Development improve their quotation process. Before, they spent too much time typing quotes and tracking... them in Excel. With QuoteOnSite, they built templates for 14 types of loft conversions. The software keeps all client details and messages in one place. It tracks their success rate and lets them invoice from the same platform. The contact widget lets clients fill out details before surveys, saving time. The team is now more efficient and can focus on important work.
Construction Success stories in Driving ROI and Results using Sweepstakes solutions
DSI - Construction
Snipp CARE platform powered the DSI Westbury Pro Rewards B2B channel loyalty program. DSI wanted to engage contractors and make... rewards easy to use. They launched a two-tiered rewards program for contractors who buy DSI products. Snipp managed digital enrollment, invoice validation, customer service, rebate payouts, and reporting. The program aimed to boost contractor engagement and reward loyalty.
Construction Success stories in Driving ROI and Results using Auto Dialer solutions
Berry Electrical - Construction - Small
CircleLoop helped Berry Electrical, a small electrical company, answer every call professionally. The team used CircleLoop's business phone system to... route calls to mobile devices, set business hours, and use call forwarding. The mobile app and 03 number gave them a national presence and reliable call quality. Berry Electrical found the system easy to set up and manage, even while on the go. They have used CircleLoop for over 3 years and value its features for tradespeople.
Construction Clients Speak: The Impact of deploying Payment Gateways solutions
CST Géotechnique Immobilière - Construction
Payfacile helps CST Géotechnique Immobilière collect payments for their soil study services. The company needed a simple way to manage... payments so they could focus on their work. With Payfacile, they save time and avoid chasing clients for money. The tool makes payment collection easy and lets them spend more time on projects. The owner values the efficiency and time savings Payfacile brings to his business.
How Social CRM is Delivering ROI for Construction Leaders
Window World of North Atlanta - Construction
Crystal Knows helped Window World of North Atlanta fix communication problems and lower employee turnover. The company used Crystal Knows... to understand team personalities and improve how people work together. Turnover dropped from 50% in Q1-2021 to 0% in Q4-2022. Teamwork and company culture got much better. Employees felt more valued and understood.
Construction Success stories in Driving ROI and Results using Print Software and Services solutions
SPIE Netherlands and SPIE Building Solutions - Construction
Tungsten AP Essentials helped SPIE Netherlands and SPIE Building Solutions automate accounts payable. They processed nearly 500,000 invoices a year... with old OCR software that was slow and manual. The new cloud-based solution cut invoice processing time by 50%. Data recognition accuracy improved from 50% to 75%. SPIE achieved these results without adding more staff.
Top Stories in Construction about adoption of Meeting Management software
Boskalis - Construction - Very Large
Meridian helped Boskalis migrate nearly 500,000 documents into one system. The company needed better project management and document control for... its global fleet expansion. Meridian offered a simple interface, role-based access, and strong integrations. Now, teams worldwide access ship engineering data faster and communicate better. Automated email notifications improved collaboration. Boskalis reduced knowledge loss as staff changed and grew its fleet efficiently.
Top Stories in Construction about adoption of SEO software
Solomon Colors - Construction
BrightEdge helped Solomon Colors improve their SEO. Solomon Colors combined five websites into one using BrightEdge. They focused on image... optimization and SEO best practices. This led to an 85% increase in keywords ranked on page one. They also saw a 113% increase in ranking image results. The new website improved customer experience and organic traffic.
Measuring Digital Experience Platform Success in Construction Deployments
Ingérop - Construction
Riverbed NetProfiler and Acceleration solutions helped Ingérop, a French engineering consultancy, improve network efficiency. Ingérop faced slow network connections and... inconsistent application performance. They used Riverbed SteelHead and SteelHead Mobile to boost visibility and performance. Employee productivity increased by 10–15%. Network traffic dropped by 50%. Ingérop saved €200,000 per year on bandwidth costs.
Measuring Influencer Marketing Success in Construction Deployments
Curtins - Construction
Barracuda Total Email Protection helped Curtins, a building consultancy, improve email security and IT productivity. The company faced too many... malicious emails and low staff security awareness with native Office 365 security. Barracuda's cloud-based solution reduced malicious emails, enabled a smooth shift to remote work, and improved staff security awareness. The solution also supported Curtins in achieving Cyber Essentials Plus and ISO 27001. Backup and archiving features added extra risk protection and saved costs.
Top Stories in Construction about adoption of Location Based Marketing software
Barratt Developments - Construction
TravelTime API helped Barratt Developments improve their property search. Before, users got irrelevant results using Google Distance Matrix. TravelTime API... uses real drive times, not just distance. This made search results more accurate and relevant. Barratt saved money compared to Google’s solution. The API is fast, reliable, and easy to use. Customer satisfaction and business outcomes improved.
How Calendar is Delivering ROI for Construction Leaders
Construo - Construction
TimeCamp helped Construo track employee productivity and manage attendance. Construo used TimeCamp for better work hour tracking and detailed work... reports. The tool made reporting faster and easier. Productivity improved and attendance management became simpler. Construo saved time on reporting with TimeCamp.
Construction examples of Driving Business Value with Sales Training and Onboarding
CentiMark - Construction
Mindtickle helped CentiMark cut sales rep ramp time to just 8 days. CentiMark used Mindtickle to centralize training and enablement... for its growing sales team. The platform provided structured onboarding, an asset hub, and digital sales rooms. Managers gained visibility with Call AI and gave real-time feedback. New hires now quote faster, and the team launched a new sales methodology using gamification and coaching tools. CentiMark saw improved engagement, consistency, and a stronger sales culture.
How Channel Marketing is Delivering ROI for Construction Leaders
A prominent €11 billion conglomerate in the global building and housing market - Construction
e2open helped a global building and housing conglomerate improve its sales and operations planning. The company faced challenges after rapid... acquisitions. They used e2open for S&OP, demand planning, and inventory optimization. The approach included data cleansing and change management. Results included better supply chain visibility, improved demand planning, and lower costs.
Construction examples of Driving Business Value with Data Security
Al Abbar Group - Construction
Mimecast helped Al Abbar Group, the largest construction company for architecture and glazing in the Middle East, protect over 700 users from targeted email threats. The company needed... advanced email security and easy, long-term email archiving to avoid productivity loss and legal risks. Mimecast improved cyber resilience, boosted employee productivity, and reduced storage costs for growing email archives. The IT director highlighted time and cost savings, better protection from attacks, and support for compliance.
How Social Media Marketing is Delivering ROI for Construction Leaders
Archadeck - Construction
PromoRepublic helped Archadeck, a large deck and porch builder, boost franchisee engagement. Archadeck used PromoRepublic to centralize social media management... and give franchisees more control. Franchisees posted 62% more content and saw a 313% jump in impressions. The platform made it easy to track performance and share local content. Archadeck improved local visibility and brand consistency across 71 locations.
Southern Comfort Homes Inc. - Construction
Southern Comfort Homes Inc. improved their sales process with SpotlerCRM. They streamlined prospect management. This helped them build better relationships.... The case study shows how SpotlerCRM made a difference.