Armis
- Information Technology And Services
- Large
San Francisco, USA
Armis used Aviso's conversation intelligence to connect sales, customer success, and product teams. The platform gave Armis full-cycle visibility into... customer conversations and tracked sentiment, risks, and feedback. Teams used real-time insights to flag technical issues and spot churn risks early. Product teams saw recurring feature requests, while CS tracked expectations and stakeholder tone. This unified approach helped Armis improve customer experience and protect revenue.
Armis
- Information Technology And Services
- Large
San Francisco, USA
Armis used Aviso's conversation intelligence to connect sales, customer success, and product teams. The platform gave Armis full-cycle visibility into... customer conversations and tracked sentiment, risks, and feedback. Teams used real-time insights to flag technical issues and spot churn risks early. Product teams saw recurring feature requests, while CS tracked expectations and stakeholder tone. This unified approach helped Armis improve customer experience and protect revenue.
World Wide Technology
- Information Technology And Services
Sococo helped World Wide Technology move to a virtual office. The company needed to hire more people and work with... clients in new ways. Sococo made it easy for teams and clients to meet online from anywhere. WWT sped up its recruitment cycle by 12–24 months and hired top talent worldwide. The virtual office improved communication, saved money, and supported different work styles. Teams now connect faster, train clients remotely, and keep projects moving without delays.
League used Clari to fix their forecasting and revenue operations. Before Clari, League had no reliable forecasting and used many... spreadsheets. Clari helped League bring all their sales, marketing, and operations data into one place. They replaced multiple tools, saving money and time. League saw value from Clari in just two weeks. The implementation was fast and easy, taking only six weeks.
A Fortune 50 healthcare payer
- Health, Wellness And Fitness
Marketbridge used advanced marketing analytics and modeling for a Fortune 50 healthcare payer. The client struggled to justify rising marketing... costs and lacked integrated measurement tools. Marketbridge unified data sources and applied MMM and MTA to show the impact of each channel. This improved marketing budget allocation and enabled better scenario planning. The client gained actionable insights to optimize spend and forecast demand.
Recent adoption and success with Sales Analytics software in Insurance
Aon
- Insurance
Vortini helped Aon improve sales and marketing performance. Aon used Vortini to turn Salesforce data into global, actionable insights. The... platform gave Aon a full view of clients and sales, helping spot trends and measure results. Vortini's analytics made Aon's sales process more efficient and focused. The solution also measured ROI from sponsorship campaigns and improved deal negotiations. This led to better growth and profitability for Aon.
Homeless Link
- Non Profit Organization Management
- Small
London, UK
Homeless Link used Conga to quickly distribute over £6 million in emergency COVID-19 funding to homelessness charities in England. With Conga Composer,... Batch, and Sign on Salesforce, they processed 300 applications and awarded 133 grants in just four weeks. The solution automated grant assessments, document creation, and e-signatures, ensuring compliance and audit readiness. Homeless Link received an additional £5.5 million for a second funding round, supporting more frontline services. Conga streamlined the grant process and helped charities continue vital work during the pandemic.
The Sales Analytics Blueprint for Better Selection Decisions in Food And Beverages
Prosperity Organics
- Food & Beverages
Bedrock Analytics helped Prosperity Organics, maker of Melt plant-based butter, grow in the natural and organic food market. Prosperity Organics faced... challenges breaking into big retail chains and handling complex retail data. Bedrock Analytics provided data analytics tools to help them compete with larger brands and win more shelf space. The solution enabled Prosperity Organics to open new retail channels and expand their market presence.
A customer used Webtrends Analytics for SharePoint to manage a Coronavirus Situation site. The site provided critical updates and resources... for all teams during the pandemic. Webtrends enabled tracking of which COVID-19 information was viewed most and by whom. Reports helped the customer adjust content and messaging quickly. The analytics supported ongoing communication and crisis management.
Driving ROI and results: Understanding the Impact of Sales Analytics in Legal Services
Los Angeles County Public Defender
- Legal Services
- Large
Los Angeles, USA
Salesforce helped the Los Angeles County Public Defender digitize 107 years of paper records and consolidate 26 legacy systems into a secure cloud-based case management platform. The office, with... 1,200 employees, now manages over 140,000 client cases per year digitally. Attorneys access real-time client and case data from anywhere, improving preparation and client service. The new system streamlines legal workflows, enhances collaboration, and supports holistic representation. This transformation enables data-driven justice reform and better outcomes for residents.
The Latest Sales Analytics Deployments delivering value in Telecommunications
T4COM
- Telecommunications
- Small
Tubular helped T4COM, a VoIP and SIP trunking provider, automate their sales process. T4COM integrated TypeForm and Zapier with Tubular... to push website leads directly into their CRM. This automation improved lead management and saved hundreds of hours in admin work. T4COM saw a 25% month-on-month increase in new business after using Tubular. The team also benefited from task templates and seamless deal tracking.
The Latest Sales Analytics Deployments delivering value in Financial Services
Fiserv
- Financial Services
- Large
Brookfield, USA
Fiserv used Verint Quality Bot to automate quality monitoring in its contact center. Before, Fiserv could only evaluate 1% of... calls. With Verint, they now review 96% of calls. This change happened without hiring more staff. The automation would have required 1200 employees if done manually. Fiserv improved quality and efficiency using Verint's AI-powered solution.
The Latest Sales Analytics Deployments delivering value in Wholesale
FSIoffice
- Wholesale
- Medium
Charlotte, USA
SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to... customer requests. With SugarAI, reps now spot up-sell and cross-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.
Purolator
- Transportation/Trucking/Railroad
- Very Large
Mississauga, Canada
SalesChoice worked with Purolator to predict variable operating margins two months ahead. The AI solution used shipment and costing data... to spot loss-making shipments early. Power BI dashboards gave leaders clear financial insights. Purolator improved financial control and took faster action on inefficiencies. The project built a strong AI governance framework for future use.
Recent adoption and success with Sales Analytics software in Manufacturing
Sealed Air
- Manufacturing
- Very Large
Charlotte, USA
Mediafly helped Sealed Air consolidate four content libraries into one. The company achieved 90% user adoption in just two months.... Sellers saw a 13% increase in engagement per user. Mediafly’s platform enabled a shift from product pitching to value selling. Sealed Air improved productivity and campaign execution with streamlined workflows. Teams launched new products and campaigns more effectively.
Recent adoption and success with Sales Analytics software in Construction
major building products manufacturer
- Construction
Zilliant Price IQ helped a major building products manufacturer improve pricing. The company used Price IQ to make pricing more... scientific. As a result, they lifted margin by 2.3%. This shows the impact of pricing optimization in the construction industry. The case highlights measurable gains from using pricing software.
Recent adoption and success with Sales Analytics software in Automotive
AAA Auto
- Automotive
- Large
Prague, Czech Republic
CallMiner OmniAgent helped AAA Auto improve customer experience with advanced voicebot automation. The solution enabled AAA Auto to handle requests... in four languages and recognize 88% of topics in customer calls. The company saw a 35% reduction in unrecognized requests and 1,264 customers completed the NPS survey. The voicebot achieved results comparable to human agents and often exceeded them. AAA Auto can now easily monitor and evaluate customer satisfaction campaigns.
The Latest Sales Analytics Deployments delivering value in Internet
ServiceSeeking
- Internet
- Medium
Sydney, Australia
MoData helped ServiceSeeking boost sales ROI by 300%. The VP of Sales needed better insights into the sales funnel but... found Salesforce reporting too complex. MoData delivered easy, customizable reports. This let the team make faster, smarter decisions. The tool was highly recommended by the sales leader.