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Internet Clients Speak: The Impact of deploying SEO solutions
one.com
- Internet
- Medium
Malmö, Sweden
marketgoo helped one. com fill a gap in SEO expertise for their web hosting customers. By adding marketgoo’s SEO tools...as add-ons, one.com created a new, steady revenue stream. Over six years, marketgoo became one of their best-selling partner products with low churn. Customers using marketgoo stayed longer and spent more. The partnership also enabled upsell and cross-sell opportunities, boosting customer lifetime value.
Authoritas helped PriceMinister, a leading French eCommerce site, reverse a two-year decline in SEO visibility. The team used Authoritas to... analyze over 4.3 million keywords and identify content gaps. They created SEO-friendly landing pages at scale using automated processes. Within 2 months, PriceMinister saw a 41% increase in organic search visibility. After 6 months, organic visibility grew by over 50%.
Linkio used its own SEO management software to build an authority site from scratch. Over 16 months, the team focused... on branding, high-quality content, and aggressive link building. They published only 10 articles but spent 80% of their effort on acquiring backlinks. Organic traffic became the main source of leads, and the site survived multiple Google algorithm updates. The case shows how consistent link building and content strategy can drive SEO growth for a new domain.
Prerender. io helped LoveLove.pl solve a major React SEO problem. Their 800-page React SPA marketplace was invisible to Google before...launch. Prerender.io enabled instant and complete indexation, with 800+ pages indexed from day one. Social media link previews worked perfectly after implementation. The founder saw results within a week, with increased crawler activity and no need for a costly site rebuild.
Textmetrics helped Werkspot / Instapro boost website traffic by 146%. The company used AI content quality control to rewrite content... and keep up with changing SEO rules. This led to a 68% increase in conversion rate. Content publishing speed tripled. Werkspot / Instapro now uses Textmetrics in France, the Netherlands, and Italy.
Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Botify helped Bukalapak fix a major SEO problem. Bukalapak saw a drop in product page visibility, with crawled pages falling... from 60% to 40%. Botify's platform gave Bukalapak full visibility into crawlability and site performance. With Botify, Bukalapak reduced problematic pages from 30% to under 10%. This led to a 640% increase in active URLs and a 20% rise in unique keywords. Bukalapak now protects its organic search traffic and stays compliant.
Oncrawl helped RegionsJob improve its website by optimizing internal link structure. The team focused on promoting high-value pages to increase... organic visits. This led to a 79% increase in conversions and a reduction in bounce rate. Oncrawl's tools made it easier to manage complex site changes and avoid technical issues. The solution also improved reporting for the SEO team.
1&1 used LinkResearchTools to remove manual penalties twice in a short time. The platform's diverse features, like link detox and... new link source identification, helped them improve their link profile. They gained valuable knowledge from the LRT community. 1&1 also used LRT for competitive analysis to replicate successful competitor strategies. The tool enabled them to secure links from competitor-linked sites.
1&1 used LinkResearchTools to remove manual penalties twice in a short time. The platform's diverse features, like link detox and... new link source identification, helped them improve their link profile. They gained valuable knowledge from the LRT community. 1&1 also used LRT for competitive analysis to replicate successful competitor strategies. The tool enabled them to secure links from competitor-linked sites.
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Lumar's website optimization platform helps Ice Travel Group fix technical SEO issues quickly. The team uses Lumar to improve workflows... and address website problems fast. This leads to better site performance for their travel comparison brands. Lumar supports their technical SEO needs and helps keep their websites running smoothly.
HeyReach used Clearscope to scale its content production from 4 to 14 articles per month without hiring more staff. Organic traffic grew... from 8.7K to 28.7K monthly visits. Referral traffic from AI and LLMs increased from 0 to 8K monthly visits. Blog-driven conversions rose from 0 to 10K annually. Clearscope helped HeyReach turn brand momentum into lasting organic visibility and business growth.
Thumbtack, an online marketplace for local services, faced a major Google penalty that caused a sharp drop in search rankings and traffic. The penalty was... linked to unnatural link-building tactics, with 58% of links deemed unnatural. Thumbtack's rankings for 25,000 keywords vanished, and their estimated $1 million pre-penalty ranking value plummeted. Despite this, Thumbtack recovered its rankings in just six days after addressing the issue. The case highlights the risks of aggressive SEO and the impact of Google's penalties on large platforms.
Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
SaasBuddy uses Missinglettr to automate social media posts and reshare blog content. They leverage the Drip Campaign and Curate features... to save time and boost content reach. With 25 posts in the Curate library, SaasBuddy received 415 shares and over 800 clicks. An additional 715 posts are queued for future sharing. Missinglettr helps SaasBuddy connect with new readers and grow their audience.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Flippa used RecurPost to automate their social media posting. Before, they spent too much time on manual scheduling. With RecurPost,... they set up recurring posts for important updates. This saved time and boosted engagement with their online community. The marketing team could now focus on creative work and strategy. Flippa saw a clear rise in audience interaction after switching to RecurPost.
Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.
YouTube partnered with X to promote NFL Sunday Ticket and YouTube TV. They used X's real-time insights to identify four... types of NFL fans. The teams built a custom "multiview engine" to deliver personalized game matchups to each fan type. The campaign drove over 560,000 extra impressions. 59% of fans who mentioned YouTube TV had never posted about the brand before.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet Clients Speak: The Impact of deploying Email Marketing solutions
Garden Savvy
- Internet
- Small
USA
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
Xtremepush helped Oddschecker improve engagement and campaign results. Oddschecker used to rely on multiple teams and providers for segmentation and... messaging. With Xtremepush, they managed all communications in one place. This made workflows easier and saved time. During Cheltenham 2023, Oddschecker saw a 20% rise in active users and an 18% increase in bettors by sending fewer, more relevant push messages.
Plann used Vero to improve their email marketing and campaign analytics. The small Sydney-based team needed better data visibility and... automation to support rapid growth. Vero's integrations let Plann connect lead sources and segment users easily. The marketing team could launch onboarding and product campaigns without engineering help. Plann saw open rates reach 32.1% and could quickly test and resend emails, boosting engagement. Vero gave Plann confidence in their messaging and helped them scale their user communications.
Knak helped Amazon Marketplace cut email template rebranding from a week to half a day. The marketing team now builds... emails in 14 minutes or less. Their same-day deployment rate reached 53%. Knak’s no-code platform let the team work without developers or extra staff. Amazon Marketplace now ships over three campaigns daily. They are building an AI roadmap with Knak at the center.
Zapier used Litmus to improve their email creation and testing workflow. Their small email team needed help managing a high... volume of emails. Litmus gave the team a step-by-step process to catch errors before sending. Now, even non-experts can build and send high-quality, error-free emails. The team scaled their email program and reduced mistakes across the marketing organization.
Railsware helped Calendly grow from idea to a $3 billion company. Using Railsware's Inception process, Calendly avoided costly mistakes and... refined its product vision. The team delivered the first working version and continued to develop new features based on user feedback. Calendly now integrates with Google, Outlook, Salesforce, and more. The platform saves users 2–3 minutes per appointment and automates scheduling workflows.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Airtasker used the Everest email deliverability platform from Validity to fix poor inbox placement rates. Their emails were often marked... as spam, causing users to miss important updates. After implementing Everest and completing Sender Certification, Airtasker raised inbox placement from 60% to 99.9%. This change led to a $500,000 increase in annual revenue. The team now uses email for more campaigns and sees better customer engagement.
MailUp helped Jobrapido send over 2 million personalized job alert emails daily. Jobrapido needed fast, reliable delivery for both bulk... alerts and transactional emails. MailUp set up two separate accounts to handle different email types and time zones. The solution used automation and flexible APIs for high deliverability. Jobrapido now meets strict timing and personalization needs for global job seekers.
ActiveCampaign helped Sneleentaxi grow 130% year-over-year. Sneleentaxi used lead scoring and site tracking to identify 200 top investor leads from... 1,200 contacts. They raised €0.5M in just 2 months through a targeted crowdfunding campaign. Automations and integrations with their booking system improved customer journey visibility. Sneleentaxi now uses tagging and segmentation to boost repeat business and corporate partnerships.
Wunderkind helped Weather. com improve ad revenue while keeping user trust high. The site saw a 10.7% drop in bounce...rate after using Wunderkind's premium ad formats. Time on site went up by 2% thanks to better ad creative. Ads were shown only to a select group of users, keeping the focus on public safety and content. The partnership let Weather.com balance monetization with a positive user experience.
Blogging for Devs (Monica Lent)
- Internet
- Small
Berlin, Germany
Kit helped Monica Lent grow Blogging for Devs, a paid online community for developers, to over 5,000 email subscribers and four-figure monthly recurring revenue in just eight months. Monica used Kit’s... email marketing tools to launch a free 7-day email course, achieving a 44% conversion rate and open rates above 70%. Automated email sequences and opt-in forms powered subscriber engagement and community growth. Kit enabled Monica to build a sustainable revenue stream and foster high engagement among her developer audience.
Trustpilot used Attest to survey nearly 15,000 consumers in eight countries. They wanted to learn what drives consumer trust beyond... price and product. The research found that how businesses treat employees is the top factor for trust. Trustpilot used these insights to create a Brand Integrity Report for marketers. The project helped Trustpilot shape its marketing and support conscious consumerism.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
HomeSwapper used SightMill to track customer satisfaction with Net Promoter Score surveys. Over 5,000 surveys are sent monthly, achieving a... 7% response rate, much higher than previous feedback methods. The NPS benchmark is 10.4, helping HomeSwapper measure the impact of service improvements. Feedback from users guides two improvement streams: user engagement and new features. SightMill NPS transformed how HomeSwapper approaches product development and customer satisfaction.
Workwise uses Survicate to collect user feedback and improve its job platform. The product team deploys in-product and email surveys... to gather insights from job seekers and employers. Survicate's GDPR compliance and unlimited team seats make it easy for multiple teams to use. Workwise tracks feature adoption and user satisfaction, including NPS, to guide product development. The company sees high survey response rates and shares feedback across teams for better decision-making.
RIPE NCC used Zonka Feedback to improve member support. They integrated Zonka Feedback with Zendesk, linking feedback to support tickets.... This let them respond to member concerns in real time. They set up 20 custom surveys to track NPS, CSAT, and CES. After switching from Typeform, they achieved an 8.5 CSAT and a 90+ NPS. The team could now act quickly on negative feedback and keep member satisfaction high.
Prodsight helped Brand24 analyze 100% of their Intercom support tickets. The product team used Prodsight to spot and prioritize customer... issues quickly. They connected Intercom to Prodsight and saw results in 24 hours. Weekly email alerts kept the team updated on trending topics. Brand24 now uses customer feedback to guide their product roadmap. The team reduced incoming support inquiries by addressing key issues.
Twitter UK used Alida’s platform to build an insight community called Twitter Insiders. During the COVID-19 pandemic, Twitter ran two... studies per week to understand user sentiment and guide brands on messaging. Fast insights helped Twitter’s account teams advise clients on communication strategies. The research improved client perceptions and contributed to advertising revenue over 12 weeks. Twitter positioned itself as a key resource for brands during uncertain times.
Ahrefs used Canny to organize and track feature requests from over 1,000 customers. Before Canny, feedback was scattered across tools... like Intercom, Slack, and Google Sheets. Canny helped Ahrefs centralize feedback, prioritize requests, and set clear customer expectations. The product team now uses Canny to guide product development and communicate updates. Tim Soulo, CMO, says Canny made feedback management simple and effective.
Glassdoor uses Delighted NPS web surveys to collect feedback from a broader range of users. This helps them identify areas... for product improvement and measure the impact of changes on user satisfaction. They survey hundreds of thousands of users monthly, achieving a 2% response rate. Segmented feedback enables targeted messaging and feature updates. Delighted's Slack integration and dashboards help Glassdoor create a customer-centric culture and validate product decisions.
GetYourGuide uses Chattermill to analyze millions of customer reviews. Their product and operations teams find top-rated experiences and help supply... partners improve tours. Chattermill’s AI and large language models give deep insights into traveler feedback. This partnership helps GetYourGuide deliver better travel experiences for millions of users and operators. The collaboration speeds up innovation for both travelers and supply partners.
Top Stories in Internet about adoption of CRM software
Iterable
- Internet
- Medium
San Francisco, USA
Fullcast helped Iterable fix unfair sales territories caused by manual spreadsheets. The old process led to errors and slow growth.... Fullcast gave Iterable an automated platform for territory planning. This let them design fair, balanced territories and automate account assignments. The rollout took just 60 days. Now, Iterable can double its sales team and scale faster with a data-driven GTM plan.
Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
User. com helped Octopush automate customer support and FAQs. The platform also managed onboarding communication with dynamic emails. Octopush found...the User.com team supportive and responsive. This support made onboarding easy and gave Octopush peace of mind. Automations saved time by handling repetitive tasks.
PushEngage helped Saleduck get 400% higher open rates on push notifications than email. Push notifications drove 2% of total site... traffic and 3% of total revenue. Saleduck used automated campaigns like browse abandonment and cart abandonment to re-engage users. Click-through rates for these campaigns reached 7-11%. PushEngage's pricing was cost-effective for Saleduck. The platform enabled Saleduck to manage multiple geolocations and schedule targeted notifications.
Athlete Network used emfluence Digital Marketing for an SEO campaign. The goal was to boost organic traffic by 20%. emfluence... updated technical files, improved URL structure, optimized images, and refreshed metadata. Athlete Network saw a 21% increase in organic traffic. Blog traffic rose by 194%. Google Page 1 keyword rankings jumped by 234%.
WebEngage helped Snapp! boost app reinstalls by 44.62%. Snapp! used event-based automation and dynamic segmentation to send targeted messages. The... team ran real-time surveys and nudged users to complete actions like booking rides or reinstalling the app. This approach increased app engagement and retention. Snapp! now delivers hyper-personalized campaigns at scale.
MasterClass used Sendoso to boost B2B sales with creative, themed corporate gifts. The team sent gifts tied to specific courses,... like tennis balls for the Serena Williams class, using the Sendoso Amazon integration. This approach led to 87% of opportunities influenced in the pipeline and a 40% higher win rate. Nearly 70% of customers who received a gift interacted with a MasterClass account executive. The gifting strategy increased meeting attendance and brand excitement.
Altcraft Platform helped Uzum cut push notification opt-out rates by 23%. Uzum automated regular campaigns, saving over 20 working hours... per week. The time to market for ad-hoc campaigns dropped by three times. Message open rates increased 2.3-fold with better segmentation. Uzum now delivers more relevant, personalized communications to over 10 million users monthly.
Iterable helped Nextdoor send 1. 3 billion emails with a 99.9% deliverability rate. The team cut manual campaign setup time...by up to 75%. They re-engaged over 26 million lapsed users and tripled conversions in lifecycle campaigns. Automation increased from 20% to 70%, supporting global expansion and compliance. Nextdoor won awards for best data activation and marketing innovation.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
One of the world’s largest web services companies
- Internet
- Very Large
Redpoint CDP unified 20 databases for a leading web services company. The company serves 20 million customers in 56 markets.... Real-time decisioning now happens in under 18 milliseconds. Abandoned cart offers are delivered up to 20 times faster. The solution supports global content in 43 languages. Marketing ROI improved across 20 million daily decisions.
ActiveCampaign helped Sneleentaxi grow 130% year-over-year. Sneleentaxi used lead scoring and site tracking to identify 200 top investor leads from... 1,200 contacts. They raised €0.5M in just 2 months through a targeted crowdfunding campaign. Automations and integrations with their booking system improved customer journey visibility. Sneleentaxi now uses tagging and segmentation to boost repeat business and corporate partnerships.
Leading Business Social Media Platform
- Internet
- Very Large
Sunnyvale, USA
Thnks helped a leading business social media platform's Talent Solutions sales team boost engagement and build stronger relationships with HR executives. The team used... Thnks to send personalized gestures, like coffee or soup, to prospects. This approach led to a 150% sales quota achievement for the month. The sales cycle shortened by 30%, dropping from 45-60 days to 30-45 days. Sales reps also saved an hour each week on administrative tasks.
Fastly helped Sofascore deliver real-time sports data to 34. 5 million users. Sofascore faced 20x traffic spikes during major games,...causing outages and stale content with their old CDN. Fastly's Instant Purge and custom VCL let Sofascore cache dynamic content and handle huge surges. Cache hit rates reached 99% during peak events. Response times dropped from 200ms to 20ms in Brazil and 500ms to 80ms in Australia. Sofascore eliminated global Varnish servers and now solves issues in real time.
Fastly helped Sofascore deliver real-time sports data to 34. 5 million users. Sofascore faced 20x traffic spikes during major games,...causing outages and stale content with their old CDN. Fastly's Instant Purge and custom VCL let Sofascore cache dynamic content and handle huge surges. Cache hit rates reached 99% during peak events. Response times dropped from 200ms to 20ms in Brazil and 500ms to 80ms in Australia. Sofascore eliminated global Varnish servers and now solves issues in real time.
Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Calendly used Pastel to collect feedback during a major website redesign. The team found Pastel easy to use, with no... training needed for stakeholders. Pastel made it simple for non-technical users to leave comments on live web pages. Hundreds of comments were gathered, improving the feedback process. Calendly now uses Pastel for ongoing website and marketing projects, benefiting from features like email notifications and Asana integration.
Hygraph helped HolidayCheck launch a modular online travel magazine. Editors now publish articles in just 20 minutes using Hygraph’s component-based... CMS. This new workflow led to a 125% increase in magazine traffic. HolidayCheck produces about 100 articles per month. The platform also enabled new marketing channels, including Google Discover and Pinterest. Editors and developers both benefit from faster, more flexible content creation.
Sanity helped Cloudflare quickly set up a content model and editing interface. Developers built modular page layouts and accessed data... in logical ways. Designers created interfaces with a content-first approach. Sanity and Gatsby’s built-in optimizations improved performance and accessibility. Cloudflare’s team found it easy to innovate and restructure their codebase using Sanity.
Canva used Lilt's Contextual AI platform to scale its localization program. The company needed to translate content into 100 languages... while keeping quality high. Lilt enabled fast, high-volume translation that matched Canva's brand tone. The partnership helped Canva support global growth and manage complex localization needs. Canva continues to focus on quality and local relevance for all users.
Wattpad used Zesty. io to relaunch their Creator Portal. The marketing team gained full control over site updates without needing...developers. In one month, pageviews increased by 63%, users by 58%, and sessions by 66%. Compared to the previous year, pageviews jumped 1,317%. The site achieved a perfect Google Lighthouse speed score of 100. Zesty.io's headless CMS made content management faster and easier for Wattpad.
Boss as a Service (BaaS) used Memberful to launch a membership-based accountability platform. Founder Manasvini Krishna struggled with productivity after... leaving her law job and saw a need for real human accountability. BaaS grew rapidly after being featured on Hacker News, reaching 100,000 users and requiring a waitlist. Memberful enabled BaaS to process its first transactions and manage memberships easily. The team values privacy and plans to expand with new community features.
Meetup uses Onehub to securely share sensitive corporate documents with shareholders, advisors, and partners. The company needed more control over... file access than consumer file sharing tools could provide. Onehub lets Meetup set detailed permissions, like view-only or edit access, and restrict printing or sharing. Audit trails help track file activity for added security. This gives Meetup confidence when sharing important files online.
Smartlook helped Elitedate fix a 10% drop in registration completions after a redesign. Using session recordings, Elitedate found the problem... in 30 minutes and improved the registration process. Completion rates rose from 55% to 63%, then up another 4% after mobile changes. Marketing costs dropped by 12%. Smartlook also helps Elitedate spot design issues and improve user experience faster.
Unbounce helped Zola build and launch over 300 custom landing pages for targeted marketing. Zola used these pages to deliver... specific messages to different audience segments. This approach improved conversion rates from paid Google and Facebook ads by 5% to 20%. The marketing team could quickly test and optimize landing pages without developer help. Zola applied these learnings to their homepage for even better results.
Heap helped PocketSuite cut paid user churn by 30%. Before Heap, the team struggled to track user behavior and wasted... time on analytics setup. Heap’s autocapture and virtual events let them quickly form hypotheses and track new events. The team now segments users and improves onboarding based on real data. Faster development cycles and better user activation followed.
LiveSession helped RocketLink increase paid subscriptions by over 40%. The team used session recordings to quickly find and fix bugs,... improve onboarding, and reduce churn by 40%. They also saw a 110% increase in sign-ups after improving the user experience. LiveSession made it easy to spot issues like invalid pixel IDs and onboarding checklist errors. RocketLink now better understands user behavior and customer journeys.
Webtrends Optimize helped redspottedhanky. com increase sales by over £1 million through A/B and multivariate testing of their search widget...and call-to-action buttons. The solution simplified the booking process, reducing clicks and distractions. Booking confirmations rose by 5.76%, and open-return bookings increased by 10.24%. More than 12,500 extra visitors reached the Journey Details page each quarter. The number of customers entering railcard details grew by 57.46%.
Proof used its own Experiences platform to personalize website content for visitors from different industries. By tailoring headlines, calls to... action, customer logos, and testimonials, Proof increased demo registrations by 54%. New trial signups rose by 32% after implementing industry-specific personalization. The team ran a 61-day A/B test to confirm these results. Visitors reported a more relevant and engaging experience.
Bazaarvoice used Fullstory to cut review response time by 21%. The team needed to improve how fast they replied to... customer reviews after launching a new platform. Fullstory's behavioral data analytics helped them spot issues and find key accounts for migration. Teams met weekly to share insights and fix problems quickly. Three or more teams now use Fullstory to work together and improve the digital experience.
LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Hotjar helped Brand24, a social listening platform, fix a high bounce rate on their sign-up form. Using Hotjar Recordings, Brand24... found users were confused by a promo code field and distracted by extra links. The team redesigned the form, removing distractions and unnecessary fields. This change increased conversions from 2.56% to 7.42%, nearly 300%. Brand24 also tailored sign-up forms for different blog topics, boosting conversions by another 20%.
Localize helped Ukraine Siren Alerts (UASA) deliver life-saving notifications in 13 languages. UASA used Localize to translate alerts quickly for... people in conflict zones. This made alerts accessible to non-native speakers and increased returning user rates. UASA attracted more volunteers and secured new partnerships. Localize reduced the UASA team’s workload so they could focus on public safety.
Pinterest migrated over 25% of its infrastructure to AWS Graviton–based instances. This move cut compute resource use by 38% and... reduced carbon emissions by 62% for a key workload. Pinterest also saw a 47% drop in workload costs. The migration aligned business goals with sustainability targets. AWS Graviton helped Pinterest serve billions of API requests efficiently while supporting its climate commitments.
Pinterest migrated over 25% of its infrastructure to AWS Graviton–based instances. This move cut compute resource use by 38% and... reduced carbon emissions by 62% for a key workload. Pinterest also saw a 47% drop in workload costs. The migration aligned business goals with sustainability targets. AWS Graviton helped Pinterest serve billions of API requests efficiently while supporting its climate commitments.
Stepstone used Figma Make to replace third-party tools and cut operational overhead. The design operations team built a custom design... system documentation platform and a translation management system. These tools let them control workflows, reduce duplication, and save up to £30k per year. Figma Make enabled faster problem-solving and gave the team more autonomy. Stepstone now builds solutions tailored to their needs, improving speed and consistency across teams.
Vidalytics used its Compare View feature to run an A/B split test on two video landing pages. Both videos had... the same script and offer timing, but one featured a model on camera and a higher production value. Surprisingly, the original video with simpler visuals kept 68% audience engagement at 0:35, while the new version dropped to 49%. The test revealed that higher production did not increase engagement. Using Vidalytics, the team quickly identified the issue and saved ad spend by stopping the underperforming video early.
Waze used Transifex to manage translations in 58 languages. They coordinated about 350 volunteer translators and professional linguists. Waze needed... to translate their app, website, emails, and more. Transifex enabled a continuous localization workflow and streamlined communication. Waze now quickly updates content for users worldwide.
Vimeo helped Welcome to the Jungle automate video publishing, saving over 90% of upload time. The team now uploads 700–1,000... videos per month, cutting batch processing from 4–6 hours to just 30 minutes. Vimeo’s API and Dropbox integration enabled seamless, GDPR-compliant workflows. Producers focus more on creative work and client experience. Clients benefit from password-protected playlists and easy review flows.
Vimeo helped Welcome to the Jungle automate video publishing, saving over 90% of upload time. The team now uploads 700–1,000... videos per month, cutting batch processing from 4–6 hours to just 30 minutes. Vimeo’s API and Dropbox integration enabled seamless, GDPR-compliant workflows. Producers focus more on creative work and client experience. Clients benefit from password-protected playlists and easy review flows.
Pinterest used Smartling’s translation management system to speed up localization. They needed to deliver their platform in 31 languages for... 100 million users. Smartling unified their translation process across web, mobile, and static sites. This cut translation time-to-market by 83%, from 48 hours to less than eight. Engineers spent less time on localization and more on other projects.
AppTweak helped 株式会社オミカレ improve their ASO strategy for their dating apps. Before using AppTweak, their team relied on guesswork for... keyword selection and saw limited results. With AppTweak, they could visualize keyword volumes and competitor data, making targeted improvements. The team reduced ASO time to one-third and improved internal communication. Their new data-driven approach helped their app grow quickly in a competitive market.
CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
CleverTap helped Streamago, a live video streaming app, boost user retention by 49% in the first 10 days after download. Streamago used geo-based... segmentation and multi-language push campaigns on days 1, 3, and 7 to target users in Italy, Romania, and other regions. These campaigns increased click-through rates by 11%. Users launched the app more often and stayed engaged for longer. Streamago switched from Mixpanel to CleverTap for better segmentation and hands-on support.
Branch helped Boats Group boost mobile app conversions by 30%. Boats Group used Branch's smart banners, deep linking, and analytics... to move more users from mobile web to app. They ran A/B tests and targeted banners to increase installs. Monthly active users grew by 23%. Now, 60% of mobile leads come from the app. The Branch Dashboard made campaign tracking and troubleshooting easy for the team.
Comscore MMX with Social Incremental helped Ranker measure its total digital audience. Ranker wanted to show advertisers the value of... its social reach. Using Comscore, Ranker saw a 4x increase in unique visitors, from 9.2 million to 37.4 million, when including social. Social channels drove 76% of the total audience, reaching 28.4 million unique visitors. In October 2023, Ranker reached 20% of all US internet users.
Rappi used Infobip’s platform to send targeted SMS campaigns. They needed a fast, reliable way to reach customers and boost... loyalty. Infobip’s SMS and segmentation tools let Rappi send personalized messages based on customer data. One campaign sent 2,000 SMS coupons and got 150 orders in just one hour. Rappi saw more orders, higher sales, and better customer retention using Infobip.
Mamba used Asodesk to manage app reviews and boost their app ratings. The team cut review management time by 4x... using templates, filters, and keyword search. Mamba responded quickly to negative and featured reviews, helping to prevent rating drops. They informed users about bug fixes and encouraged updated reviews. As a result, their App Store rating reached 4.5 and Google Play rating hit 4.3.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Hygglo used LINK’s SMS Gateway to improve communication on its rental platform. Before, users missed booking requests and updates due... to unread emails and app notifications. With SMS, Hygglo automated alerts for new requests, reminders, and confirmations. This led to a 14-minute average response time and higher customer satisfaction. The partnership with LINK Mobility has lasted over four years.
Sentry helps Uscreen, a leading VOD platform, monitor and fix errors fast. Uscreen uses Sentry to catch issues before they... impact video creators and their audiences. Sentry enabled Uscreen to quickly resolve a broken GIF service, avoiding a week-long drop in viewer conversions. The platform also saves Uscreen's support team time, letting them focus on customer success. Sentry's integrations with Slack and Jira streamline error triage for Uscreen's 25-person engineering team.
LM Group used Zeplin to implement Atomic Design principles in their design system. Before Zeplin, creating documentation for developers was... slow and frustrating. With Zeplin, the team saved significant time on asset delivery and redlining. Zeplin became the main bridge between designers and developers, improving collaboration and consistency. The team now spends more time on user testing and exploration.
Truckstop. com used Glance to help service agents see what customers see on their screens. This made it easier for...agents to solve problems fast. Average handle time for service calls dropped by 50%. Customer satisfaction scores went up. Trainers also used Glance to guide new users through the marketplace. The Glance and Salesforce integration let managers track results and improve support.
Approveit helped Aviasales automate hiring approvals and laptop inventory management. Before, HR requests and laptop tracking were manual and confusing.... Now, teams submit hiring and laptop requests directly in Slack using ready-made forms. Approvals are multi-step and transparent, with clear responsibility. HR saves time, tracks deadlines, and keeps accurate records. Employees get what they need faster and onboarding is smoother.
Storydoc helped WiseStamp boost their sales win rates. WiseStamp replaced static PDF sales decks with interactive, personalized presentations. They added... client names, logos, and custom pricing to each deck. Sales reps tracked who opened and shared the decks. Results included a 10% CTA conversion rate, 60% of decks read in full, and 50% shared internally. WiseStamp gained better engagement and control over their sales process.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
HubSpot used memoQ AGT to improve translation accuracy for non-English users. The company wanted to match the quality of English... content across all languages. Traditional machine translation tools did not meet their needs. memoQ AGT leveraged context-specific information to enhance translation quality. HubSpot scaled localization, expanded language coverage, and reduced manual work. The integration was smooth and supported their global growth strategy.
Postmates used CARTO to optimize on-demand delivery in over 300 cities. The platform enabled 3 million deliveries a month and... helped customers save more than 11 million hours. Postmates' data-driven approach supported a fleet of 150,000 couriers and 25,000 merchant partners. Merchants on the platform grew 3.7x faster after joining. CARTO's location intelligence helped Postmates expand reach and improve efficiency in urban logistics.
Geckoboard helped PayByPhone unite its global customer support teams. Jodi Miller introduced Zendesk and Geckoboard dashboards to track key metrics... and boost collaboration. Slack and Confluence improved communication and knowledge sharing across regions. The team now handles 12,000 tickets monthly with just 10 agents. Their global CSAT score rose from 65% to 80% after these changes.
Meta used AnyLogic to optimize rack delivery workflows in new hyperscale data centers. They built a 3D agent-based model and... a discrete-event simulation to analyze and improve team allocation and process steps. Through optimization, throughput rose from 40% to 92% and process duration dropped from 3.7 to 2.2 days. Monte Carlo experiments showed a 40% chance of hitting 90% throughput. Meta eliminated bottlenecks and improved shift planning before construction began.
Webflow used Cube Cloud to unify internal and external analytics. The company needed a scalable way to provide consistent data... access for both engineering and non-engineering teams. Cube Cloud enabled real-time dashboards and improved query speed, achieving a p95 of 220 milliseconds. Webflow integrated Cube Cloud with ClickHouse, streamlining version control and collaboration. The solution helped Webflow deliver faster analytics and consistent data experiences for users.
Sigma helped Whatnot grow revenue by 6X and order volume by 10X. The platform enabled 2.5X more efficiency for the... analytics team. Whatnot used Sigma to manage complex data, improve dashboards, and streamline operations. Real-time insights and integrations with Snowflake and dbt supported rapid business growth. Sigma's features made it easy for teams to collaborate and share data securely.
Databox helped Raisely, a mission-driven SaaS company, centralize and visualize complex metrics like MRR and churn. The team replaced manual... dashboards with Databox, integrating data from multiple sources for real-time insights. By connecting Databox to Slack, Raisely improved transparency and team communication. They now track 90% more metrics and saw an 80% improvement in KPI management. Data is now accessible to the whole team, supporting better decisions and growth.
GoodData helped Seznam. cz unify scattered data and scale analytics across departments. Seznam.cz now uses 88 custom dashboards and has...1,800 active users. The solution supports business reporting, HR analytics, direct mailing, and partner reporting. GoodData’s drag-and-drop UI made onboarding fast and easy. Seznam.cz saved time and costs by integrating analytics company-wide.
eBay used Tellius self-service analytics to speed up decision-making. The platform let business users explore data and get answers without... coding. eBay tracked the impact of its Authenticity Guarantee and visualized $163 million in charitable donations. Tellius helped forecast revenue changes from foreign exchange shifts. Analysts saved 180 hours per year and got insights 10 times faster.
Blinkist used Taboola to reach over 60,000 new users in just six months. The challenge was to grow beyond social... media and position Blinkist Magazine as a leader in personal development. Taboola’s content discovery and S2S tracking helped Blinkist target readers and track every app download. The Taboola network allowed Blinkist to optimize campaigns and control publisher selection. Blinkist hit their sign-up goals and expanded their reach with Taboola’s large audience.
Anibis used Besedo’s AI moderation to automate 94% of listing reviews with 99. 8% accuracy. Before, only 10% of listings...were checked manually. Now, 100% of listings are moderated before going live. Fraudulent listings blocked upfront rose from 15% to 85%. The solution scaled with Anibis’s growth, improving safety and trust for over 11 million monthly visitors.
Monster needed to train its global sales team in multiple languages. Machine translation tools failed to deliver the accuracy needed... for sales training. Monster chose nDash for freelance translation and localization services. nDash provided fast, accurate translations in French, Italian, and German. Sales teams completed training faster and became more effective in outreach. Monster praised nDash for responsive service and high-quality content.
Outbrain used Opinion Stage personality quizzes to replace traditional surveys for brand lift research. The quizzes measured brand recall, consideration,... and attributes, making campaign evaluation more engaging. Outbrain saw a 23% lift in brand associations for a major auto manufacturer. Participation rates reached 70%, with 81% completion. This approach lowered costs and improved data quality for global campaigns.
PathFactory helped Bazaarvoice, a social commerce SaaS company, align sales, marketing, and customer success teams around revenue goals. The company faced... challenges with team alignment before hiring a new Senior Manager, Global ABM. By implementing an ABM strategy and using content intelligence data, Bazaarvoice empowered sales reps with account-specific insights. This approach led to a 129% increase in pipeline growth. The case highlights the impact of content intelligence on ABM success.
eBay used 3D Issue's Hub to boost employee engagement during its 20th anniversary and PayPal separation. The platform let 15,000... employees across 30 countries submit event content via email and social media. Admins reviewed and approved posts before publishing to a secure, internal noticeboard. eBay now uses these content hubs as a permanent part of its internal communications. The solution enabled easy content management and employee-driven updates without extra training.
Facebook switched to BL. INK to solve a major broken link problem. BL.INK's 24/7 link monitoring caught and fixed broken...short links. The platform integrated with Khoros for better engagement tracking. Facebook gained dynamic link creation and improved accessibility with single sign-on. The solution helped prevent future link issues and made link management easier.
StoryChief helped Wing Assistant boost organic traffic by 367%. The platform made it easy for their small team to create... and publish content across many channels. Wing Assistant used StoryChief to work with both internal and external writers. This saved time and let one person do the work of two or three. The team focused more on quality content, which led to more website visitors and better engagement.
Internet examples of Driving Business Value with Help Desk
Riley Cillian
- Internet
- Small
Hong Kong, Hong Kong
Zendesk helped Riley Cillian support over 500,000 daily users across five brands. The startup used Zendesk’s integration and localization tools... to centralize support for 50+ channels and 12 languages. Ticket replies within 24 hours rose from 80% to 93%. Unresolved tickets after a week dropped from 25% to 2%. Riley Cillian’s agents now work faster and deliver a better customer experience.
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Inline Manual helped LMC boost feature adoption in their Teamio recruitment software. LMC used Inline Manual to create in-app walkthroughs... and tooltips, guiding nearly 18,000 users. The solution allowed LMC to personalize onboarding and target new users for specific features. 77% of targeted users visited the Inbox feature, and 73% completed the walkthrough. LMC reduced developer workload, cut costs, and improved customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
UserGuiding helped BeerOrCoffee automate user onboarding and feature announcements. Before, BeerOrCoffee relied on one-on-one video calls, which were not scalable.... With UserGuiding, they created product tours and in-app content without needing developers. This change let them update onboarding in minutes and improved feature adoption. BeerOrCoffee now educates users and promotes new features more easily, boosting engagement.
Internet Success stories in Driving ROI and Results using Sales Engagement solutions
Webflow
- Internet
- Medium
San Francisco, USA
Webflow used Clari to improve sales and customer success collaboration. The team wanted better communication and more accurate forecasting. With... Clari, Webflow increased win rates by 19%. They also reduced revenue leak by using automated insights and better pipeline visibility. Clari helped Webflow run revenue like a process.
InsideSales helped Groupon boost closed contracts per rep each month. The Playbooks solution gave sales managers tools to enforce workflows... and track conversion rates. New reps ramped up faster and more consistently. Adoption of the technology was high, with reps quickly seeing value. Connections with decision makers improved, driving better sales outcomes.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Nextdoor used GWI’s consumer research to boost its ad sales. The team needed to show advertisers that Nextdoor’s audience is... highly engaged and ready to make decisions. They built an Insights Hub using GWI data to highlight unique audience behaviors and trends. This helped brands and agencies understand the value of advertising on Nextdoor. As a result, web page views increased by 197% year-on-year and the initiative was nominated for a marketing analytics award.
XS4ALL switched from Adobe Omniture to Piwik PRO Analytics Suite to improve privacy, security, and data ownership. They needed GDPR... compliance and the ability to track users across devices without sharing data with third parties. Piwik PRO enabled them to combine online and offline data, optimize marketing spend, and reduce call center volume. The platform was easier to use, improved cooperation between teams, and provided high-touch support. XS4ALL gained full control over their analytics and enhanced customer satisfaction.
KSC Commercial Internet used Hitachi Adaptable Modular Storage 2100 to support VMware and improve IT management. The company later adopted... Hitachi Unified Storage 150 to deliver public cloud services for corporate clients. Hitachi Content Platform and Data Ingestor helped manage and archive corporate email data. These solutions enabled KSC to offer flexible, scalable storage and cloud services. KSC reduced costs, improved backup speed, and enhanced data protection for its customers.
Skype used Telesign Intelligence to stop robocalls and fraud. Nearly half of all inbound calls to Skype virtual numbers were... fraudulent before. Telesign helped Skype block one million unwanted calls per day. Abuse reports from Skype number owners dropped after using the solution. Customer satisfaction increased as a result. Skype users now get fewer spam calls and feel safer.
Kleinanzeigen faced 25% annual traffic growth and rising bot attacks. Their first bot mitigation tool caused false positives and couldn't... handle their data scale. They switched to Akamai Bot Manager for better bot detection and control. The solution reduced harmful bot activity and eased the load on customer service. Kleinanzeigen now finds it easier to comply with regulations and keep their site running smoothly.
Skyscanner replaced 12 monitoring tools with New Relic, saving 15 minutes per mobile merge request. This freed engineers to focus... on SRE reporting for mobile. New Relic’s open standards and integrations with OTel and Terraform enabled fast migration and unified observability. Teams now track costs, performance, and user experience in real time. Skyscanner moved from reactive fixes to proactive monitoring, improving confidence and efficiency.
Holded helped Kluppy, a small tech company in Donostia, save hours each month on admin work. Kluppy used Holded to... manage accounting, invoicing, and employee time tracking. The platform made sending recurring invoices and quarterly reports easy. Kluppy could focus on growing their gamified typing education business. Holded’s integrations and API were key for future online store plans.
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
Instacart used BillingPlatform to modernize its billing and revenue recognition. The company faced challenges with legacy billing systems and manual... processes as it grew. BillingPlatform helped Instacart automate and streamline complex billing and subscription management. This allowed Instacart to handle large volumes of transaction data and improve invoicing accuracy. The solution supports Instacart’s rapid growth and enhances finance process efficiency.
Tokopedia used RevX’s app retargeting to grow their marketplace. They saw a 2X increase in conversion rate and a 3X... boost in click-through rate with dynamic ads. Customer acquisition cost dropped by 90%. Tokopedia ran many campaigns with RevX and praised their support and optimization. RevX’s personalized retargeting and dynamic creative helped Tokopedia increase app installs and revenue.
The Padel Directory used Outseta and Webflow to launch a platform for padel players, clubs, and coaches in the UK. They started by... capturing emails and building a waitlist before launching paid memberships. Outseta enabled them to quickly create new subscription plans and segment members as demand grew from both players and businesses. The platform now lists over 1,250 courts and partners with 80% of UK padel clubs. They also organized an 800-person UK Padel Convention using Outseta's email tools.
Chargebee helped RangeMe cut involuntary churn by automating payment retries with Smart Dunning. The sales team used Chargebee coupons to... close more deals and grow to over 2,000 paying customers. Chargebee's integration with Avalara simplified tax compliance, including EU-VAT. The Salesforce integration let the team track renewals and win back customers. Flexible plan management and billing updates made subscription changes easy. Customer support from Chargebee was a key benefit for RangeMe.
Rakuten used Similarweb’s digital intelligence platform to align marketing, sales, and client services teams. The company needed real-time data to... track digital trends and make fast decisions. Similarweb provided a unified source of truth, helping Rakuten benchmark competitors and improve SEO strategy. Teams uncovered new revenue opportunities and made smarter, data-driven choices. Fresh, up-to-the-minute insights were key to Rakuten’s growth.
Tripadvisor uses OWOX BI to bring all their marketing data together. This helps them find deeper insights. They use these... insights to improve how their campaigns perform. OWOX BI makes it easier for Tripadvisor to see what works best in their marketing. This helps them make better decisions and get more from their campaigns.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Cart. com used Forrester frameworks to improve customer segmentation and align its go-to-market strategy. The company unified pricing, operations, and...messaging after several acquisitions. Marketing’s contribution to the sales pipeline rose from 72% to 110% in one quarter. This change helped Cart.com meet larger company goals. The VP of product marketing shared these results in a video testimonial.
TripAdvisor used iSpot to measure the true impact of TV ads. They wanted to know which TV networks actually caused... more people to visit their site. iSpot compared people who saw TripAdvisor ads with those who did not. This helped TripAdvisor find networks where ads led to real conversions. TripAdvisor then focused their TV spend on these networks and saw a stronger return on investment.
Improvado helped Hyperconnect save $500K per year in staff costs by automating marketing data integration. Developers no longer write manual... API code for Facebook Ads, Google Ads, Snapchat, and TikTok. Improvado set up automated connectors and hourly data refreshes, freeing up technical resources. The solution delivered 20+ marketing reports and a custom dashboard for marketing, revenue, and leadership teams. Hyperconnect now onboards clients 15x faster and makes data-driven decisions with real-time insights.
eBay partnered with Fandom to boost its presence in the UK trading card market. Fandom created a custom content campaign,... including social media, video series, livestreams, and a branded destination for collectors. The campaign targeted trading card fans at London ComicCon and online. eBay aimed to drive awareness and build loyalty among collectors. The partnership delivered strong reach and engagement, exceeding expectations.
NING helped DIY Drones grow a community of 34,000 members and 2 million monthly pageviews. The platform enabled collaboration among... over 100 developers, leading to the creation of the world’s first universal autopilot. DIY Drones became a launchpad for new businesses, including 3DRobotics, which raised $5 million and employs 50 people. NING’s social features allowed members to connect, share projects, and build aerospace technology together. The community’s success shows the power of online platforms for niche industries.
Crowded helped Young Creators move from a Facebook Group to a full-featured online community. The new platform enabled user profiles,... a marketplace, and curated resources. Over 3200 members now use the platform, with 1200+ marketplace requests and 40,000 emails sent monthly. 45% of members started a business after joining. The community inspired policy change and new entrepreneurs.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Discourse used a product-led growth strategy to reach $10M ARR with only one salesperson. The company focused on inbound sales... and self-serve plans, letting customers try the product with free trials. Strict usage limits and strong customer support helped keep retention high. Discourse did not invest in marketing or outbound sales for the first five years. Half of their revenue came from low-cost self-serve customers, and the team grew to 65 people before hiring official sales staff.
AcademyOcean helped Work. ua speed up new employee onboarding by 1.5 times. The company used AcademyOcean to create a single...place for training and knowledge sharing. Over 400 employees completed courses, including onboarding and skills training. HR and managers now save time, and new hires have fewer questions. The platform's easy interface made adoption smooth for both learners and course creators.
Samsara used Together to expand its Owl Connected Mentorship program. Over 1,000 employees joined, making up 25% of the workforce.... The program exceeded its participation goal by 30%. Employees reported high satisfaction, with mentees rating 3.97 out of 4 and mentors 3.92 out of 4. Together helped Samsara improve onboarding, engagement, and company culture through data-driven mentor matching.
LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Continu helped Upwork deliver equitable training to a hybrid workforce. Upwork needed a better LMS to onboard and upskill remote... and in-office employees. Their old system lacked segmentation and user experience. With Continu, Upwork saw a 20% increase in employee engagement and on-time compliance rose to 80%. Teams now use Continu as a central knowledge base and create their own training content. Feedback is crowdsourced, making learning collaborative and effective.
Legalesign helped We Are Fetching get 20 pages of shareholders’ agreements signed by ten investors and witnesses. The founder, Rachel... Beech, found Legalesign easy to use and affordable. She struggled with other e-signing platforms but found Legalesign’s online witness feature solved her problem. The process, which could have taken months by post, was completed in days. Customer service was praised for being responsive and helpful.
Dropbox used the Apryse PDF SDK to add PDF editing mode to its web client. This let users edit PDFs... directly in Dropbox, without switching tools. The Apryse SDK gave Dropbox full control over the user interface and fast document rendering. Dropbox saw strong user engagement with the new editing features. The integration also enabled Dropbox to add Dropbox Sign for eSignatures. Responsive support from Apryse helped Dropbox deliver a seamless PDF editing experience.
Tradera uses Signicat’s identity proofing to boost trust and security on its online marketplace. The platform verifies user identities to... prevent fraud and meet anti-money laundering rules. This helps Tradera keep its 3 million users safe and supports expansion into new markets. The onboarding with Signicat was smooth, and real-time API checks make the process fast and easy. Users now enjoy a secure and seamless shopping experience.
Kleinanzeigen faced 25% annual traffic growth and rising bot attacks. Their first bot mitigation tool caused false positives and couldn't... handle their data scale. They switched to Akamai Bot Manager for better bot detection and control. The solution reduced harmful bot activity and eased the load on customer service. Kleinanzeigen now finds it easier to comply with regulations and keep their site running smoothly.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Zapier used Accelevents to host their first large virtual conference, ZapConnect. They needed seamless HubSpot integration, strong attendee engagement, and... reliable support. Accelevents enabled real-time registration syncing, chat-based networking, and detailed analytics. Zapier exceeded registration goals by 25.8% and saw event attendance rise by 422% over previous webinars. Attendees viewed 34% more sessions per person, and session ratings surpassed targets by 7%.
Goldcast helped Hootsuite grow organic traffic to its on-demand webinars by 150%. Hootsuite also saw a 38% increase in on-demand... webinar views. The switch from a legacy platform to Goldcast improved attendee experience and boosted attendance rates by 62%. Hootsuite used Goldcast's Content Lab to quickly repurpose webinars into blog posts, driving SEO growth. Interactive features like embedded surveys and live chat kept audiences engaged and returning for more events.
Internet Success stories in Driving ROI and Results using E-Commerce Software solutions
Instructables
- Internet
- Medium
San Francisco, USA
Swiftype improved search results for Instructables right after launch. The team gained control over the relevance algorithm and could fine-tune... search using project metadata. Swiftype detected misspellings and handled complex queries better than before. The same search engine now powers both the website and mobile apps. Analytics from Swiftype help Instructables plan new content based on user searches.
UltraCart helped Speedwinds grow sales quickly after switching platforms. The company saw a substantial increase in sales within two months.... UltraCart's affiliate management, fraud protection, and multi-language support were key features. Speedwinds used UltraCart's API to connect with their CRM. The platform made it easy to manage multiple businesses and accounts.
Lynham Networks used OneBill to automate customer sign-up and expand their wholesale network. They improved onboarding for retail service providers... and created a better digital customer experience. The solution enabled flexible pricing, dynamic discounting, and faster hardware provisioning. After implementation, Lynham Networks scaled their business quickly and reduced time-to-market with automated processes.
AfterShip Tracking helped StackCommerce cut WISMO tickets by 71%. Real-time tracking gave customers instant updates and reduced support workload. A... centralized dashboard let StackCommerce monitor shipments and resolve delivery issues fast. With AfterShip, shipment visibility reached 99% and on-time delivery hit 90%. StackCommerce improved customer experience and set new standards in eCommerce.
Wfolio used Superchat to cut customer inquiry processing time from 24 hours to under 10 minutes. The agency serves photographers... who need fast, efficient support. Superchat's automations and templates helped Wfolio handle more requests with a small team. Team chat and API integrations improved internal collaboration and compliance. Wfolio now delivers quicker, more consistent customer service and plans to expand Superchat use.
Front helped DealDash double their response speed for customer support. DealDash used Front’s shared inbox and AI features to improve... communication and workflow. The team now collaborates in real time and uses analytics to track key metrics like CSAT and response times. With Front, DealDash consistently exceeds a 90%+ CSAT and delivers more personalized service. The platform enables faster, data-driven decisions and seamless teamwork across departments.
LinkedIn Learning used ChurnZero’s AI agents to move from reactive customer support to proactive customer success. The AI agents helped... identify at-risk customers early and triggered the right interventions at scale. Automation reduced manual work and allowed the team to focus on high-impact conversations. Predictive capabilities surfaced accounts needing immediate attention. The team now spends more time on strategy and relationships, driving recurring revenue.
LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Internet Clients Speak: The Impact of deploying Project Management solutions
Updater
- Internet
- Small
New York, USA
Updater used Redbooth to help their small marketing team manage many projects at once. The team needed a way to... stay organized and keep everyone on the same page. Redbooth helped them track project status and meet deadlines. The team says Redbooth keeps them on task and organized. They credit Redbooth for helping them handle a busy workload.
Airtable's ProductCentral helped eBay process over 1 million customer insights instantly. Feedback triage dropped from four weeks to minutes, and... issue resolution time fell from nine months to days. AI-powered workflows now tag, translate, and route feedback in real time. Product managers and engineers focus on improvements, not manual sorting. eBay delivers fixes and enhancements to buyers and sellers much faster.
Creative Market uses TeamGantt to manage their product roadmap and project schedules. The team of 21 relies on gantt charts... to track overlapping tasks and adjust plans as projects change. TeamGantt lets them reorder tasks, update dates, and assign resources quickly. Visual timelines help everyone see project progress. Color coding and filtered views make managing large projects easier.
Webflow used Aha! to centralize and organize feature requests from over 500,000 users. Before Aha!, requests came from forums, support... tickets, and social media, making it hard to track and prioritize. With the Aha! ideas portal, Webflow created a single source for users to submit, vote, and comment on ideas. The product team now quickly triages requests, merges duplicates, and responds faster. This improved transparency and helped Webflow better understand customer needs.
How Live Chat is Delivering ROI for Internet Leaders
SE Ranking
- Internet
- Medium
HelpCrunch helped SE Ranking combine customer support and email automation into one platform. SE Ranking improved customer support productivity by... 40%. The number of captured leads increased by 36%. Customer subscriptions within two days of first chat rose by 30%. Unsubscribe rates dropped by 25%. SE Ranking now saves over $65K each year by using HelpCrunch.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Saltside Technologies used Kommunicate to automate customer support across multiple brands. Before Kommunicate, customers faced delays and confusion using email... and social media. The multilingual chatbot builder answered common questions fast and provided omnichannel support. Saltside saved over 3,000 hours each month by using Kommunicate. The team values easy bot setup, strong analytics, and responsive customer support.
Monster used Onclusive’s PR software to track brand and competitor mentions across all media channels. The team needed to prove... PR value and measure business impact during the pandemic. Onclusive enabled Monster to monitor Share of Voice, website traffic, and messaging inclusion. Monster saw a 6% increase in earned media share of voice and a 135,300 quarterly rise in content-driven website visitors. Consistent messaging and improved interconnectivity across teams prepared Monster for future success.
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Aviasales unified its PR workflow using Prezly. The team replaced Google Docs and MailChimp with one platform. They now manage... media contacts, send press releases, and track campaign results in one place. The PR team gets feedback from journalists about the quality of their releases. With Prezly, they track email opens and improve engagement. The solution helps them deliver better stories to the media.
Fiverr used Bob to manage the entire employee lifecycle, from hiring to onboarding and performance reviews. The HR team automated... onboarding and integrated Bob with their ATS, saving time as they hired 185 remote employees in one year. Bob helped maintain company culture and communication during the shift to remote work. The platform provided real-time people analytics, making HR data easy to access and present to executives. Bob enabled Fiverr to support employee wellbeing and engagement, even during the pandemic.
Pepper used Leapsome to create a unified feedback process across all teams. Before Leapsome, feedback varied by department and was... not consistent. With Leapsome, Pepper rolled out a global platform after training team leads and running a pilot. The new system made feedback easier and more structured for everyone. Many employees received structured feedback for the first time. HR now has better oversight and automated processes save time for managers and staff.
Yahoo used TAP Workflow Automation to improve its legal operations. The legal team needed to automate manual processes and save... time. TAP helped reduce friction and drive compliance across global workflows. The platform made it easy to audit actions and increased visibility. TAP is now a key part of Yahoo’s legal IT infrastructure.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
One of the world’s largest web services companies
- Internet
- Very Large
Redpoint CDP unified 20 databases for a leading web services company. The company serves 20 million customers in 56 markets.... Real-time decisioning now happens in under 18 milliseconds. Abandoned cart offers are delivered up to 20 times faster. The solution supports global content in 43 languages. Marketing ROI improved across 20 million daily decisions.
CHEQ helped Team Internet block 361 million invalid requests and cut malicious bots by 63%. The company saved $50,000 per... month in infrastructure costs. CHEQ’s platform reduced automation tool traffic by 58% and scraper activity by 56%. Team Internet now protects its digital operations and reduces compliance risk. The solution improved data integrity and freed up engineering resources.
Sortable used Sovrn’s Header Bidding API to improve ad operations. Before, they lost 5-20% of impressions due to manual processes... and discrepancies. Sovrn’s solution reduced discrepancies to 4-7% and cut manual work. Integration was fast, taking less than two weeks. Sortable now manages more sites with less effort and higher yield.
Appodeal helped NextC, the company behind Mingle2, double their ad revenue in just 30 days. By optimizing ad networks and... price floors, Appodeal increased Mingle2’s Ad ARPU by 2.5 times. The team added new ad networks like Unity Ads and tailored monetization strategies for specific markets. Expert consultation enabled NextC to reinvest revenue into user acquisition and retention. Mingle2 saw a 200% increase in key ad metrics within three months.
Imgur used Kevel's ad server APIs to launch native promoted posts in just weeks. The new ad units delivered 20x... higher CPMs than programmatic banners. Ad response times dropped to under 50ms, even at scale. Imgur automated campaign management and cut ad set-up times by 90%. Users responded positively to the new ads, which blended seamlessly with organic content.
Alation Data Catalog helped Allegro SPA, a leading European e-commerce marketplace, speed up report and model creation. Users now save... 24 minutes each week finding and using data. Alation improved data governance, making it easier to see data ownership and permissions. The platform unified data documentation and boosted analyst efficiency. Allegro now has better data quality and faster onboarding for new analysts.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Put It Forward helped OpenTable unify customer data across three separate cloud systems. OpenTable needed to onboard restaurant owners and... staff quickly and manage complex data relationships. The solution integrated multiple systems, unified customer identifiers, and automated onboarding and nurture processes. OpenTable achieved a single view of the customer, improved analytics, and seamless customer experiences for millions globally.
Internet Success stories in Driving ROI and Results using Influencer Marketing solutions
Bickster
- Internet
- Small
USA
Bickster used Billo to create targeted video ads and user-generated content for its app portfolio. The company wanted to lower... cost per install and cost per acquisition while increasing ad engagement. Billo helped Bickster drop CPI by 500% and achieve 2.5x lower CPA. Facebook ad spend increased 6x with Billo videos. Bickster plans to keep using Billo to boost app visibility and downloads.
Klook used Kobe to launch an influencer marketing campaign for travel to Japan. Kobe selected creators with strong ties to... Japan and managed all logistics for the campaign. Influencers from across Asia shared their experiences on social media, driving excitement for Japan’s reopening. The campaign generated buzz and encouraged bookings through Klook. Klook praised Kobe’s responsive and flexible support.
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Internet Clients Speak: The Impact of deploying Team Collaboration solutions
Unsplash
- Internet
- Medium
Montreal, Canada
Unsplash uses distributed teams to manage a global copyright-free photo platform. Flexible work lets team members like Annie Spratt balance... family and career. The company handles 1,500 photo submissions daily and sees 6 downloads per second. Team members work from multiple countries and meet virtually and in person. Flexible hiring helps Unsplash attract talent worldwide and boost productivity.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet Success stories in Driving ROI and Results using Video Platform solutions
Flipkart
- Internet
- Very Large
Bengaluru, India
KPOINT helped Flipkart cut repetitive support calls by 40%. Flipkart used video-integrated customer support to answer common questions about returns,... order tracking, and refunds. The solution included multilingual videos for a diverse audience. 30% of users chose to watch videos in their own language. Product returns dropped by 20% due to better engagement. Flipkart improved customer satisfaction and response times.
Vimeo helped Welcome to the Jungle automate video publishing, saving over 90% of upload time. The team now uploads 700–1,000... videos per month, cutting batch processing from 4–6 hours to just 30 minutes. Vimeo’s API and Dropbox integration enabled seamless, GDPR-compliant workflows. Producers focus more on creative work and client experience. Clients benefit from password-protected playlists and easy review flows.
Shopify used Wipster to streamline their in-house video production workflow. With over 2,000 employees and a growing video team, Shopify... needed a better way to manage feedback and approvals. Wipster made it easy for teams across departments to collaborate on video projects. The platform replaced messy email chains with frame-accurate feedback, speeding up production cycles. Shopify now delivers more video content, experiments faster, and keeps their innovative edge.
Kipwise helped ZenMarket, a large e-commerce company, improve knowledge sharing for their remote customer support team. ZenMarket struggled with outdated... documentation and poor multilingual search in previous tools. Kipwise offered strong multilingual search, Slack integration, and permission controls. Managers saw fewer repeated questions and easier onboarding for new staff. Automatic content review reminders kept information up-to-date.
VRBO used Bloomfire to centralize support documents and improve knowledge sharing. Before Bloomfire, support teams struggled to find information, slowing... onboarding and customer service. With Bloomfire, all materials are in one place, making it easy for specialists to find answers fast. Onboarding ramp-up time improved, and productivity increased. Executives now have clear reporting on knowledge usage and team accountability.
LinkedIn faced new challenges as it grew, making customer education more complex. The team combined Skilljar, Customer Success, and Customer... Communities to create a unified approach. This new system made learning easier and more fun for customers. Gainsight helped LinkedIn deliver value at scale. The solution supports ongoing customer learning and engagement.
Sorare used impact. com to automate partnership management and grow fast. The team recruited over 2,800 partners in 18 months....This led to four times year-on-year revenue growth from partnerships. Player sign-ups tripled and NFT card purchases rose by almost ten times. impact.com helped Sorare expand into the US and optimize partner performance with reporting and payment tools.
Fiverr used PartnerStack to expand its reach in the B2B partnership space. The goal was to increase visibility and engagement... with new partners and affiliates. PartnerStack helped Fiverr grow its portfolio of B2B opportunities. The partnership focused on building relationships and driving new business. Fiverr's team highlighted the value of PartnerStack for managing and scaling their partner program.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet Success stories in Driving ROI and Results using Web Security solutions
eBay Ads
- Internet
- Very Large
San Jose, USA
WP Engine's enterprise WordPress platform helped eBay Ads unify its global digital presence. The Code Company rebuilt the eBay Ads... site for better speed, security, and content personalization. Regional teams now get more targeted inbound leads than ever before. The new system lets eBay Ads' internal teams create content faster and reduces their need for developers. The site now delivers a seamless experience to over 180 million shoppers worldwide.
Mumsnet used Sourcepoint to launch a 'Consent or Pay' model in response to new privacy rules. They tested different consent... banner designs and button placements to improve user experience. Mobile-specific banners led to higher accept rates and lower bounce rates. After a full rollout, consent rates improved across all users. Sourcepoint's A/B testing tools helped Mumsnet optimize their privacy strategy.
FriendFinder Networks used iDenfy to automate KYC, KYB, and AML compliance. The company needed to verify employees and users quickly... while meeting strict US regulations. iDenfy’s tools enabled 99% of employees to pass KYC in under 90 seconds. Age verification and Magic Link features doubled end-user conversions. FriendFinder Networks now onboards staff and users faster, with a 92% ID approval rate and improved fraud detection.
Internet Clients Speak: The Impact of deploying Sales Enablement solutions
Brazen
- Internet
- Small
Arlington, USA
Brazen used Enablix to cut onboarding time for new sales reps in half. Before Enablix, content was scattered and hard... to find, slowing down training. With a centralized content hub, reps could access guided lesson plans and customer-facing materials easily. 100% of account managers and over 80% of sales staff now use the platform weekly. Enablix also powers Brazen's virtual revenue kickoff events and provides analytics for a data-driven content strategy.
Buffer used Zight to help its Customer Advocacy Team save 24 hours per week. The team used annotated images, screen... recordings, and GIFs to explain solutions and reduce miscommunication. This helped them close support tickets faster and increase customer happiness. Visual communication also reduced customer frustration and made support more personal. Buffer now delivers clearer answers and builds stronger customer relationships.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
How Security is Delivering ROI for Internet Leaders
ClickFunnels
- Internet
- Medium
Boise, USA
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
Datadog helped Mercado Libre keep 100% infrastructure uptime during Black Friday. The platform handled a 20–40% traffic surge, processing 900... million requests per minute with no critical incidents. Datadog unified observability across 30,000+ microservices and 200,000+ pods. Real-time dashboards and anomaly detection let engineers act fast and prevent downtime. Mercado Libre improved governance, collaboration, and business results, including 32% YoY growth in Brazil.
Fastly helped Sofascore deliver real-time sports data to 34. 5 million users. Sofascore faced 20x traffic spikes during major games,...causing outages and stale content with their old CDN. Fastly's Instant Purge and custom VCL let Sofascore cache dynamic content and handle huge surges. Cache hit rates reached 99% during peak events. Response times dropped from 200ms to 20ms in Brazil and 500ms to 80ms in Australia. Sofascore eliminated global Varnish servers and now solves issues in real time.
Pinterest migrated over 25% of its infrastructure to AWS Graviton–based instances. This move cut compute resource use by 38% and... reduced carbon emissions by 62% for a key workload. Pinterest also saw a 47% drop in workload costs. The migration aligned business goals with sustainability targets. AWS Graviton helped Pinterest serve billions of API requests efficiently while supporting its climate commitments.
Top Stories in Internet about adoption of Lead Generation software
Adpone
- Internet
- Small
Barcelona, Spain
GetProspect helped Adpone, a global adtech company, find and verify emails for new leads. Adpone used GetProspect's Email finder and... Email verifier to update their contact database. The platform's easy interface and team features made it simple to use. After implementation, Adpone met their quarterly goals and saw increased revenue. The solution improved lead generation and sales outcomes.
Vebbler used KickoffLabs to launch a viral campus ambassador referral program. They signed up 200 ambassadors to drive early bird... signups for their mobile app. KickoffLabs enabled gamification and automated milestone emails, boosting engagement. The program generated over 18,000 leads, far surpassing their initial goal of 5,000. Vebbler continues to use KickoffLabs for consistent user growth and campaign integration.
Giftbit's API helped Drop increase its gift card catalog by 30%. Drop quickly added popular brands like CVS, Target, Walmart,... and Lyft for its 5 million members. The integration was fast and easy, with same-day setup and strong technical support. Drop saw over 22,000 redemptions in one year. 98% of redeemed gift cards were used in the same quarter, boosting engagement and member satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
Itimes used InviteReferrals to launch a referral program. The goal was to increase website registrations. Users got a $10 coupon... for every 10 successful referrals. The program reached 500,000 people in three months. This helped lower customer acquisition costs. The referral button was added as a floating feature on the site.
Videoblocks used ReferralCandy to boost word-of-mouth sales in a tough market. Competing with big names, they needed a better way... to get new customers. ReferralCandy let them set up a referral program with cash rewards and discounts. The platform automated payouts and removed manual admin work. Videoblocks made over $100,000 in referral sales using ReferralCandy.
Lattice helped Linktree standardize performance reviews and growth conversations for its 200 employees. The platform enabled biannual 360-degree reviews, quarterly... career talks, and biweekly one-on-ones. Managers became better career coaches, and employees gained clear career paths. Lattice gave HR access to people data, improving transparency and decision-making. Linktree built a culture of inclusion, high performance, and employee development with Lattice.
Airtasker used the Everest email deliverability platform from Validity to fix poor inbox placement rates. Their emails were often marked... as spam, causing users to miss important updates. After implementing Everest and completing Sender Certification, Airtasker raised inbox placement from 60% to 99.9%. This change led to a $500,000 increase in annual revenue. The team now uses email for more campaigns and sees better customer engagement.
Subito used iovox solutions to prove ROI to professional sellers on its marketplace. The company wanted to show clients the... value of its platform by tracking calls and providing clear lead attribution. Subito implemented dedicated iovox numbers, call whispers, missed call alerts, and analytics. These tools gave clients real-time visibility into leads and created daily brand reminders. As a result, Subito improved its image and delivered measurable value to its customers.
involve. me used its own platform to build a dynamic onboarding survey for new SaaS users. By reducing the survey...from six to three questions, they increased response rates by 11%. The onboarding survey now personalizes user journeys and helps segment customers for better marketing and product decisions. A/B testing different survey flows led to an 80% response rate and improved subscription rates. The team used built-in analytics and AI insights to refine the process and prioritize new features based on user feedback.
Internet Success stories in Driving ROI and Results using Sales Analytics solutions
Webflow
- Internet
- Medium
San Francisco, USA
Webflow used Clari to improve sales and customer success collaboration. The team wanted better communication and more accurate forecasting. With... Clari, Webflow increased win rates by 19%. They also reduced revenue leak by using automated insights and better pipeline visibility. Clari helped Webflow run revenue like a process.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Vinted used TheyDo and Journey AI to organize years of user research data. The team needed to improve their checkout... process and make research insights accessible. Journey AI helped them quickly map user journeys and highlight key pain points. This saved months of manual work and made insights visible to all teams. Vinted now uses these tools to support business expansion and focus on user experience.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet Success stories in Driving ROI and Results using Calendar solutions
Ancestry.com
- Internet
- Large
Lehi, USA
Calendly helped Ancestry. com cut the time to move clients from sales to account management by 50%. The company also...saw 40% fewer scheduling emails needed to launch projects. Before Calendly, scheduling was slow and caused frustration for both staff and clients. Now, customers book consultations with one click, and time zone issues are gone. Researchers start work faster, and clients get genealogy results sooner.
Shopify used Chili Piper to replace multiple calendar tools and streamline meeting scheduling. Before Chili Piper, Shopify's teams used different... tools, causing inconsistent user experiences. With Chili Piper, Shopify unified their scheduling process and improved how merchants connect with sales reps. The tool lets users instantly book meetings with the right sales rep, reducing friction and effort. Shopify credits Chili Piper for helping their team build empathy and deliver a better user experience.
Internet Success stories in Driving ROI and Results using Contract Management solutions
Softonic
- Internet
- Medium
Barcelona, Spain
LinkSquares helped Softonic cut outside counsel spend by 40%. The legal team used to manage contracts manually with email and... Slack. Now, all contracts are created, signed, and stored in LinkSquares. NDA execution time dropped by 80%. AI features let the team find key clauses fast. Collaboration improved and legal is now seen as a business partner.
Juro helped Luno automate its contract process. Before Juro, Luno's legal team managed contracts manually, causing delays and errors. With... Juro, contracts move from draft to signed in under five minutes. The platform unified contract management, making it faster and easier for teams to collaborate. Luno now saves significant time and keeps control over compliance.
Amazon Business used BigMarker to unify its global webinar program. Teams replaced multiple tools with one platform, improving attendee experience... and data quality. Custom landing pages and Salesforce integration helped boost show-up rates to 72% during Q4 and kept annual averages above 50%. Regional teams now deliver localized content while keeping branding consistent. The unified system sped up lead follow-up and reduced production time.
Customer. io used Livestorm to run product demo webinars and marketing events. They qualified 50 leads per month and achieved...a 10-fold ROI from demo webinars. The team switched from Zoom to Livestorm for its ease of use and engagement features. After acquiring Parcel, Customer.io hosted a two-day virtual event with over 1,300 signups and high audience interaction. Livestorm helped improve sales productivity and lead qualification.
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Branch Metrics used WorkRamp to improve customer education. They built a consolidated LMS and learning architecture. The new system supports... modular training guides. Branch Metrics created learning centers of excellence with WorkRamp. This helped them deliver better training to customers. The solution supports global teams and large-scale mobile linking.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Freshworks powered Tata Digital’s Tata Neu app launch with Freshdesk and Freshchat. The platform automated 120 million ticket resolutions in... six months. Chatbots handled 50% of all queries, boosting CSAT scores by 50%. Tata Neu scaled to 30 million downloads with 24/7 support and minimal agent intervention. Automation and AI enabled Tata Digital to manage massive customer spikes and deliver seamless service.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Top Stories in Internet about adoption of Personalization software
Wonolo
- Internet
- Medium
San Francisco, USA
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet Success stories in Driving ROI and Results using CPQ solutions
Wonolo
- Internet
- Medium
San Francisco, USA
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Internet examples of Driving Business Value with Chatbot
Saltside Technologies
- Internet
- Medium
Saltside Technologies used Kommunicate to automate customer support across multiple brands. Before Kommunicate, customers faced delays and confusion using email... and social media. The multilingual chatbot builder answered common questions fast and provided omnichannel support. Saltside saved over 3,000 hours each month by using Kommunicate. The team values easy bot setup, strong analytics, and responsive customer support.
Rippling helped Chess. com unify employee and contractor data into one platform. Before, Chess.com managed people processes manually and used...separate systems for employees and contractors. Rippling automated onboarding, offboarding, and reporting, saving time for the DevOps and HR teams. The platform enabled Chess.com to triple its headcount from 200 to 700 in five years. The HR team now supports over 700 people with just eight staff, focusing on strategic growth.
Amazon used A Million Ads to boost brand favorability for Prime Day. The campaign delivered dynamic ads with tailored messages... for prime and non-prime members. Listeners heard about flash sales, countdowns, and unique prime benefits. The campaign led to an 8.5 point rise in brand favorability. It also drove an 8.2 point increase in valuable memberships.
Shopify used Calabrio WFM to automate workforce scheduling for its global remote support team. Before, the team spent over 40... hours each week handling leave requests with manual spreadsheets. Calabrio WFM now saves them more than 40 hours weekly by automating leave management. Scheduling managers also save several hours each week with automated calendar creation. The team can now offer more complex and varied schedules, supporting agents in multiple regions and languages.
VoucherCodes used Awin to launch VC Students, a student discount platform. In 2019, they saw 11.7% year-over-year profit growth. The... platform added over 800,000 student users and connected thousands of brands to this demographic. Awin supported VoucherCodes with account management and hotdesking, helping drive rapid growth. VC Students also donates 10% of revenue to charity.
Internet examples of Driving Business Value with Auto Dialer
Senploy
- Internet
- Small
Manchester, UK
CircleLoop helped Senploy keep taking calls during the COVID lockdown. Senploy needed a flexible business phone system for remote work.... Before CircleLoop, they relied on tickets and emails, which slowed communication. CircleLoop let them add phone numbers quickly and route calls to the right staff. This made it easier for job seekers and employers to connect with Senploy. The system was easy to set up and manage, helping Senploy keep supporting the Special Educational Needs and Disabilities sector.
AbhiBus used Verloop. io’s conversational support to handle a surge in customer queries. They built chatbots for buses, trains, hotels,...and rentals, automating answers to common questions. The solution resolved 96% of queries in under a minute and improved customer satisfaction. Agent productivity increased by 33% after switching to live chat, and average ticket handling time was cut in half. AbhiBus reduced operational costs and boosted customer retention with omnichannel engagement.
Top Stories in Internet about adoption of Social CRM software
Wonolo
- Internet
- Medium
San Francisco, USA
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Blue Billywig helped Adasta cut costs by 30% and boost ad revenue by 25%. Adasta used Blue Billywig’s platform to... deliver premium video content and manage monetization for over 60 Italian publishers. The platform’s features, like dynamic content feeds and Prebid integration, made workflows easier and kept content fresh. Adasta’s net revenue result exceeded 79%. The partnership created unique viewing experiences and higher returns for publishers.
ClickFunnels used Stripe to launch ClickFunnels 2. 0 and OfferLab, saving millions in development costs. Stripe enabled ClickFunnels to add...16 payment methods, support global expansion, and reduce fees to 0.1%. Stripe's multiprocessor support addressed 98% of customer concerns and improved international reach. Stripe's billing, fraud protection, and checkout tools helped ClickFunnels lower prices and boost conversion rates. OfferLab became free for users, supported by Stripe's payment monetisation features.
Internet Success stories in Driving ROI and Results using Marketing Attribution solutions
Pinterest
- Internet
- Large
San Francisco, USA
Pinterest used LiveRamp's clean room solution to address the loss of third-party signals in digital advertising. By integrating LiveRamp, Pinterest... enabled privacy-centric data collaboration with partners like Albertsons and Mondelēz. This allowed advertisers to match ad exposure to sales data without sharing personal information. A six-week campaign for Triscuit saw a 16% increase in sales and units, and a 19% rise in buyers. The solution improved measurement, audience targeting, and trust with brand partners.
Smadex helped AirG improve traffic quality and optimize campaign performance. AirG doubled its daily conversions and expanded its reach in... key markets. Smadex's targeted strategy also boosted brand awareness. The partnership focused on both branding and subscription goals. AirG overcame its growth challenge with Smadex's support.
Envoy helped BuzzFeed secure its offices and manage visitors across 10 global locations. Before Envoy, BuzzFeed had no visitor management... system and relied on manual processes. Envoy streamlined sign-in, automated host notifications, and enabled centralized blocklists to prevent unwanted guests. During COVID-19, BuzzFeed used Envoy Protect for employee wellness checks and capacity limits. The solution improved safety, security, and workplace efficiency for BuzzFeed's teams.
Internet Success stories in Driving ROI and Results using Tag Management solutions
Team Internet
- Internet
- Medium
Munich, Germany
CHEQ helped Team Internet block 361 million invalid requests and cut malicious bots by 63%. The company saved $50,000 per... month in infrastructure costs. CHEQ’s platform reduced automation tool traffic by 58% and scraper activity by 56%. Team Internet now protects its digital operations and reduces compliance risk. The solution improved data integrity and freed up engineering resources.
Wall Street Oasis used Moz’s SEO tools to address stalled organic growth after Google Panda updates. They merged weaker forum... threads into stronger ones, improving site structure and user experience. A dedicated team optimized top landing pages by enhancing content length, subtitles, titles, images, and videos. These changes led to a 32% average boost in organic search traffic. Over half of the gain came from simple, low-investment updates.
Internet Clients Speak: The Impact of deploying Field Sales solutions
Wonolo
- Internet
- Medium
San Francisco, USA
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.
OLX used RTB House's personalized retargeting to boost engagement on its classifieds platform. The goal was to increase messages between... buyers and sellers and split campaigns by device. RTB House delivered tailored ads based on user behavior. The campaign generated over 1.7 million desktop clicks and 550,000 mobile clicks. OLX banners were shown 155 million times on desktop and 41 million times on mobile.
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
BaseKit helped Yourhosting migrate 400 customer websites in just 10 weeks. The project included maintaining a third-party e-commerce integration with... Ecwid. All sites were rebuilt on the BaseKit Platform and underwent strict quality checks. Yourhosting achieved a full return on investment within three months. Every customer was satisfied with their upgraded website experience.
Stuart Hall re-acquired his 7 Minute Workout app in 2020. COVID-19 lockdowns caused a spike in downloads and sales as... gyms closed. Listing on Product Hunt brought 483 upvotes but only 56 downloads and $12 in sales. Adding Apple Watch support and a new icon had no impact on conversions. Ratings improved to 4.8 stars in the USA after a prompt was added. Sales per download increased from 10c to 60c compared to 2015.
Measuring Social Media Marketing Success in Internet Deployments
Yenibiris.com - Internet - Medium
Yenibiris. com used RADAAR to improve its social media management. The team saved 80% of their time by automating content...scheduling and publishing. They used features like the Special Days Calendar and Best Time to Post to boost engagement. The Social Media Inbox helped them manage all messages in one place. Quick Replies and translation tools made responding faster and easier. RADAAR's task manager improved teamwork and reduced errors.
Garden Savvy - Internet - Small
Garden Savvy used OpenMoves to launch and grow their online garden supplies directory. OpenMoves built an SEO-friendly site, created optimized... content, and ran targeted email campaigns. They focused on technical SEO, link building, and on-page optimizations. Organic search visits grew by 198% year-over-year. The conversion rate increased from 17% to 37%.
X (formerly Twitter) - Internet - Very Large
X (formerly Twitter) partnered with DataEQ to study Saudi Arabian cultural trends. They analyzed 82.2 million posts from August 2019... to August 2021 using Arabic keywords. DataEQ’s Arabic Crowd applied sentiment and classification tags for deeper insights. The research focused on themes like identity, tech, and wellbeing. X gained a better understanding of Saudi online conversations and cultural shifts.
SaasBuddy - Internet - Small
SaasBuddy uses Missinglettr to automate social media posts and reshare blog content. They leverage the Drip Campaign and Curate features... to save time and boost content reach. With 25 posts in the Curate library, SaasBuddy received 415 shares and over 800 clicks. An additional 715 posts are queued for future sharing. Missinglettr helps SaasBuddy connect with new readers and grow their audience.
Patreon - Internet - Medium
Patreon used Qualtrics BrandXM to better understand creators and fans. The platform tracked market trends and audience perceptions across regions.... Patreon gained deeper insight into drivers of consideration and market shifts. With Qualtrics, Patreon increased brand awareness by 10 points in the US and 20 points in the UK. The company now connects over 250,000 creators with their fans, supporting growth and innovation.
Uber - Internet - Very Large
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Uber - Internet - Very Large
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Uber - Internet - Very Large
Uber used Sprinklr to improve customer service worldwide. The company reduced first response time by 33%. Agents now handle cases... 89 seconds faster on average. SLA compliance improved by 8%. Sprinklr's unified platform helps Uber manage millions of customer messages each year. Uber supports global growth with faster, more efficient support.
Google - Internet - Very Large
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Google - Internet - Very Large
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Google - Internet - Very Large
Meltwater Social helps Google track the global impact of its brand using social media analytics. Google Cloud Platform needed to... measure social conversations beyond its own channels. Meltwater provided reach, engagement, and sentiment data, plus automated data feeds for internal dashboards. This saved time and gave Google deeper insights into campaign performance and global reach. The team now understands both their own and the broader conversation about their products.
Flippa - Internet - Medium
Flippa used RecurPost to automate their social media posting. Before, they spent too much time on manual scheduling. With RecurPost,... they set up recurring posts for important updates. This saved time and boosted engagement with their online community. The marketing team could now focus on creative work and strategy. Flippa saw a clear rise in audience interaction after switching to RecurPost.
Rakuten Viber - Internet - Large
Planable helped Rakuten Viber streamline social media collaboration for its global teams. Before Planable, Viber's marketing teams struggled with scattered... workflows, email approvals, and content mistakes. With Planable, all teams now coordinate, review, and publish content in one place. This reduced errors, improved brand consistency, and saved time. Local teams can propose and target content, while global teams maintain oversight. Planable's platform brought peace of mind and efficiency to Viber's social media operations.
YouTube - Internet - Very Large
YouTube partnered with X to promote NFL Sunday Ticket and YouTube TV. They used X's real-time insights to identify four... types of NFL fans. The teams built a custom "multiview engine" to deliver personalized game matchups to each fan type. The campaign drove over 560,000 extra impressions. 59% of fans who mentioned YouTube TV had never posted about the brand before.
Wonolo - Internet - Medium
Wonolo used Salesforce Service Cloud with generative AI to help its customer service agents. The company saw a 20% drop... in handling times for new agents and a 12% drop for experienced ones. Service quality improved, with fewer customers asking for specific agents. Agents felt more confident and needed less oversight. Automated texts and AI features led to a three-point rise in customer satisfaction.